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Samsung
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SM-G360P (Boost Mobile)
User Guide
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Table of contents
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Samsung SM-G360P (Boost Mobile) User Guide

User Guide
[UG template version 14c]
[Boost_Samsung_SM-G360P_UM_Eng_011415_R7]

Table of Contents

About the User Guide ........................................................................................................................... 1
Before Using Your Phone ............................................................................................................. 1
Descriptions in the User Guide ..................................................................................................... 1
Screenshots and Key Labels ........................................................................................................ 1
Other Notations ............................................................................................................................. 1
Parts and Functions .............................................................................................................................. 2
Phone Layout ................................................................................................................................ 2
SIM Card ............................................................................................................................................... 4
Handling SIM Card ........................................................................................................................ 4
Insert SIM Card ............................................................................................................................. 5
SD Card ................................................................................................................................................ 7
Insert SD Card .............................................................................................................................. 8
Unmount the SD Card ................................................................................................................. 10
Remove SD Card ........................................................................................................................ 11
Format SD Card .......................................................................................................................... 13
Battery Use ......................................................................................................................................... 15
Insert the Battery ......................................................................................................................... 15
Remove the Battery .................................................................................................................... 17
Charge the Battery ...................................................................................................................... 19
Turn Your Phone On and Off .............................................................................................................. 21
Use the Touchscreen .......................................................................................................................... 23
Activation and Service ........................................................................................................................ 27
Complete the Setup Screens .............................................................................................................. 28
Basics .................................................................................................................................................. 33
Home Screen and Applications (Apps) List ................................................................................ 33
Select Options and Navigate Screens ........................................................................................ 33
Menu Operations ........................................................................................................................ 33
Phone Settings Menu .................................................................................................................. 34
Portrait and Landscape Screen Orientation ................................................................................ 35
TOC i
Capture Screenshots .................................................................................................................. 36
Applications ......................................................................................................................................... 37
Launch Applications .................................................................................................................... 37
Apps List ..................................................................................................................................... 38
Phone Number .................................................................................................................................... 42
Silent Mode/Airplane Mode ................................................................................................................. 43
Silent Mode ................................................................................................................................. 43
Airplane Mode ............................................................................................................................. 45
Enter Text ............................................................................................................................................ 47
Touchscreen Keyboards ............................................................................................................. 47
Samsung Keyboard .................................................................................................................... 47
Google Voice Typing ................................................................................................................... 48
Tips for Editing Text .................................................................................................................... 49
Google Account ................................................................................................................................... 50
Create a Google Account ............................................................................................................ 50
Sign In to Your Google Account ................................................................................................. 56
Google Play Store ............................................................................................................................... 59
Find and Install an App ............................................................................................................... 60
Request a Refund for a Paid App ............................................................................................... 61
Update an App ............................................................................................................................ 62
Uninstall an App .......................................................................................................................... 66
Get Help with Google Play .......................................................................................................... 67
Lock and Unlock Your Screen ............................................................................................................ 68
Update Your Phone............................................................................................................................. 69
Update Your Phone Software ..................................................................................................... 70
Update Your Profile ..................................................................................................................... 73
Update Your PRL ........................................................................................................................ 74
Home Screen Basics........................................................................................................................... 75
Home Screen Layout .................................................................................................................. 75
Extended Home Screens ............................................................................................................ 77
Status Bar ........................................................................................................................................... 79
Notifications Panel .............................................................................................................................. 82
Customize the Home Screen .............................................................................................................. 83
Change the Wallpaper ................................................................................................................ 84
TOC ii
Add Shortcuts to the Home Screen ............................................................................................ 86
Add Widgets to the Home Screen .............................................................................................. 87
Add Folders to the Home Screen ............................................................................................... 88
Place and Answer Calls ...................................................................................................................... 89
Call Using the Phone Dialer ........................................................................................................ 90
Answer Phone Calls .................................................................................................................... 93
In-Call Screen Layout and Operations ........................................................................................ 97
Place Calls from Contacts/Call Logs ................................................................................................... 99
Place a Call from Contacts ......................................................................................................... 99
Call from Call Logs .................................................................................................................... 101
Optional Services .............................................................................................................................. 103
Voicemail Setup ........................................................................................................................ 103
Visual Voicemail ........................................................................................................................ 104
Set Up Visual Voicemail ............................................................................................................ 105
Review Visual Voicemail ........................................................................................................... 106
Listen to Multiple Voicemail Messages ..................................................................................... 107
Visual Voicemail Options .......................................................................................................... 108
Configure Visual Voicemail Settings ......................................................................................... 110
Caller ID Blocking ..................................................................................................................... 112
Call Waiting ............................................................................................................................... 113
Conference Calling ................................................................................................................... 115
Call Forwarding ......................................................................................................................... 116
Call Settings ...................................................................................................................................... 117
Contacts ............................................................................................................................................ 119
Add a Contact ........................................................................................................................... 120
Check Contacts ......................................................................................................................... 125
Contacts Screen Layout ............................................................................................................ 126
Edit a Contact ........................................................................................................................... 127
Delete a Contact ....................................................................................................................... 129
Share a Contact ........................................................................................................................ 132
Import Contacts ................................................................................................................................. 134
Import Contacts from an SD Card or Device Storage .............................................................. 134
Back Up Contacts ............................................................................................................................. 135
Back Up Contacts to an SD Card ............................................................................................. 135
TOC iii
Text and Multimedia Messaging ....................................................................................................... 138
Send a Text Message ............................................................................................................... 138
Send a Multimedia Message (MMS) ......................................................................................... 139
Save and Resume a Draft Message ......................................................................................... 141
New Messages Notification ....................................................................................................... 141
Manage Message Conversations ............................................................................................. 142
Text and MMS Options ............................................................................................................. 144
Create and Send Gmail .................................................................................................................... 145
Create and Send a Gmail Message .......................................................................................... 146
Check Received Gmail Messages .................................................................................................... 148
Open New Gmail Messages ..................................................................................................... 148
Read and Reply to Gmail Messages ........................................................................................ 148
Manage Gmail Messages ................................................................................................................. 150
Use Gmail Labels ...................................................................................................................... 150
Archive Gmail Threads ............................................................................................................. 152
Mute Gmail Threads ................................................................................................................. 153
Delete Gmail Threads ............................................................................................................... 155
Search Gmail Messages ........................................................................................................... 156
Report Spam or Phishing Messages ........................................................................................ 157
Add Another Google (Gmail) Account ...................................................................................... 159
Switching Between Gmail Accounts ......................................................................................... 161
Email ................................................................................................................................................. 162
Set Up an Email Account .......................................................................................................... 162
Add an Email Account ............................................................................................................... 163
Add an Exchange ActiveSync Account ..................................................................................... 168
Compose and Send Email ........................................................................................................ 171
Open New Email Messages ...................................................................................................... 173
Open Email Messages .............................................................................................................. 174
Delete an Email Account ........................................................................................................... 175
Manage Your Email Inbox ......................................................................................................... 178
Exchange ActiveSync Email Features ...................................................................................... 179
Data Services General Information (LTE and 3G Networks) ............................................................ 180
4G LTE ...................................................................................................................................... 180
Data Connection Status and Indicators .................................................................................... 182
TOC iv
Browser ............................................................................................................................................. 182
Use the Browser ....................................................................................................................... 183
Add a Bookmark ....................................................................................................................... 184
View Browser History ................................................................................................................ 186
Open New Browser Windows ................................................................................................... 187
Browser Settings ....................................................................................................................... 189
Chrome Browser ............................................................................................................................... 191
Take Pictures and Record Videos .................................................................................................... 193
Take a Picture ........................................................................................................................... 193
Viewfinder Screen ..................................................................................................................... 195
Record Videos .......................................................................................................................... 196
View Pictures and Videos Using Gallery .......................................................................................... 197
View Pictures and Videos ......................................................................................................... 197
Edit Pictures ...................................................................................................................................... 199
Share Pictures and Videos ............................................................................................................... 203
Send Pictures or Videos by Email ............................................................................................ 203
Send a Picture or Video by Multimedia Message ..................................................................... 206
Send Pictures or Videos Using Bluetooth ................................................................................. 209
Share Videos on YouTube ........................................................................................................ 211
Camera Settings ............................................................................................................................... 213
Switch Cameras ........................................................................................................................ 213
Adjust Camera Settings ............................................................................................................ 214
1Weather ........................................................................................................................................... 216
airG ................................................................................................................................................... 216
Amazon ............................................................................................................................................. 216
Boost 411 .......................................................................................................................................... 216
Boost Music ....................................................................................................................................... 217
Boost Wallet ...................................................................................................................................... 217
Boost Zone ........................................................................................................................................ 217
Calculator .......................................................................................................................................... 218
Calendar ............................................................................................................................................ 220
Add an Event to the Calendar ................................................................................................... 221
View Calendar Events ............................................................................................................... 223
TOC v
Sync Calendars ......................................................................................................................... 225
Synchronize an Exchange ActiveSync Calendar ...................................................................... 228
Clock ................................................................................................................................................. 229
Set Alarms ................................................................................................................................. 231
World Clock ............................................................................................................................... 233
Stopwatch ................................................................................................................................. 234
Timer ......................................................................................................................................... 236
Gadget Guardian ............................................................................................................................... 237
GALAXY Apps ................................................................................................................................... 237
Google Play Movies & TV ................................................................................................................. 237
Google Play Books ............................................................................................................................ 237
Google Play Games .......................................................................................................................... 237
Google Play Newsstand .................................................................................................................... 238
Google Play Music ............................................................................................................................ 238
Google Maps ..................................................................................................................................... 241
Google Search .................................................................................................................................. 243
Use Google Search ................................................................................................................... 243
Use Google Voice Search ......................................................................................................... 245
Google Wallet .................................................................................................................................... 246
Gallery ............................................................................................................................................... 246
View Photos and Videos ........................................................................................................... 248
Working with Photos ................................................................................................................. 250
Share Photos and Videos ......................................................................................................... 251
Memo ................................................................................................................................................ 253
My Files ............................................................................................................................................. 254
NBA Game Time ............................................................................................................................... 255
Messaging+ ....................................................................................................................................... 255
NextRadio ......................................................................................................................................... 255
Scout ................................................................................................................................................. 256
Social Networking Accounts ............................................................................................................. 256
Hangouts ................................................................................................................................... 256
Uber .................................................................................................................................................. 258
Video ................................................................................................................................................. 258
YouTube ............................................................................................................................................ 259
TOC vi
Connect to a PC via USB .................................................................................................................. 262
Transfer Files between Your Phone and a Computer .............................................................. 262
Wi-Fi .................................................................................................................................................. 264
Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 265
Wi-Fi Settings ............................................................................................................................ 267
Remove a Wi-Fi Network .......................................................................................................... 269
Wi-Fi Direct ............................................................................................................................... 270
Hotspot and Tethering ...................................................................................................................... 272
Hotspot ...................................................................................................................................... 272
Bluetooth Tethering ................................................................................................................... 275
Bluetooth ........................................................................................................................................... 276
Bluetooth Information ................................................................................................................ 276
Enable Bluetooth ....................................................................................................................... 276
Pair Bluetooth Devices .............................................................................................................. 278
Connect to a Paired Bluetooth Device ...................................................................................... 280
Share Information Using Bluetooth ........................................................................................... 281
Basic Settings ................................................................................................................................... 286
TTY Mode ................................................................................................................................. 289
Wi-Fi Settings .................................................................................................................................... 291
Bluetooth Settings ............................................................................................................................. 295
Hotspot and Tethering Settings ........................................................................................................ 297
Airplane Mode ................................................................................................................................... 299
Data Usage Settings ......................................................................................................................... 300
Location Settings ............................................................................................................................... 303
Printing .............................................................................................................................................. 306
More Networks Settings .................................................................................................................... 308
Default Messaging App Settings ....................................................................................................... 309
Mobile Networks Settings ................................................................................................................. 310
Virtual Private Networks (VPN) ......................................................................................................... 311
Prepare Your Phone for VPN Connection ................................................................................ 311
Set Up Secure Credential Storage ........................................................................................... 312
Add a VPN Connection ............................................................................................................. 315
Connect to or Disconnect from a VPN ...................................................................................... 317
Sound Settings .................................................................................................................................. 320
TOC vii
Display Settings ................................................................................................................................ 322
Home Settings ................................................................................................................................... 324
Lock Screen Settings ........................................................................................................................ 325
Screen Lock .............................................................................................................................. 325
Disable the Screen Lock ........................................................................................................... 331
Lock Screen Options ................................................................................................................. 332
Call Settings ...................................................................................................................................... 334
Application Manager ......................................................................................................................... 335
Add Accounts .................................................................................................................................... 337
Backup and Reset ............................................................................................................................. 339
Accessibility Settings......................................................................................................................... 343
Language and Input Settings ............................................................................................................ 345
Date and Time Settings .................................................................................................................... 347
Ultra Power Saving Mode ................................................................................................................. 349
Battery Settings ................................................................................................................................. 351
Storage Settings ................................................................................................................................ 353
microSD Card ........................................................................................................................... 355
Security Settings ............................................................................................................................... 360
Activate This Device .......................................................................................................................... 362
About Device ..................................................................................................................................... 363
Copyright Information ........................................................................................................................ 364
Troubleshooting ................................................................................................................................ 365
Boost Account Information and Help ................................................................................................ 366
Manage Your Account .............................................................................................................. 366
Re-Boost ................................................................................................................................... 367
TOC viii

Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new Prevail. The following topics explain how best to use this guide to get the most out of your phone.

Before Using Your Phone

Read Get Started and Basic Operations thoroughly for proper usage. Accessible services may be limited by subscription contract conditions.

Descriptions in the User Guide

Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's Home screen, which is displayed by pressing the
Home Key . Some operation descriptions may be simplified.

Screenshots and Key Labels

Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display.

Other Notations

In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” A microSD™ or microSDHC™ card is referred to as an “SD Card” or a “memory card.”
Introduction 1

Get Started

Part
Description
Earpiece
Lets you hear the caller and automated prompts
Proximity Sensor
Detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call
While talking on the phone, the sensor detects talk activity and locks the keypad to prevent accidental key presses
Front Camera
Takes pictures and records videos while facing the screen, and allows you to video conference
The following topics give you all the information you need to set up your phone and wireless service the first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.

Phone Layout

The following illustration outlines your phone’s primary external features and buttons.
Get Started 2
Part
Description
Power/Lock Key
Lets you turn the phone on or off or turn the screen on or off, or switch your phone to silent mode, vibration mode, or airplane mode
Back Key
Lets you return to the previous screen, or close a dialog box, options menu, the Notification panel, or onscreen keyboard
Home Key
Returns you to the Home screen. Press and hold to open Google Search/Google Now
Recent Apps Key
Access recently used apps
Touchscreen
Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one­tap access to all of your features and applications
Volume Key
Allows you to adjust the ringtone or media volume or adjust the voice volume during a call
LED Indicator
Illuminates for notifications, battery charging, low battery, and voice recording
Microphone
Transmits your voice for phone calls or records your voice or ambient sounds for voice recordings and videos
Headset Jack
Allows you to plug in a headset for convenient, hands-free conversations
Speaker
Lets you hear the different ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode
USB Charger/Accessory Port
Allows you to connect the phone charger or the USB cable (included)
Flash
Helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video
Camera
Lets you take pictures and videos
CAUTION! Inserting an accessory into the incorrect port may damage the phone.
Get Started 3

SIM Card

The SIM card contains your account information.

Handling SIM Card

Keep the following in mind when handling a SIM card.
● Customer is responsible for any damage caused by inserting SIM Card in another-brand IC card reader, etc. The company is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM Card.
● See instructions included with SIM Card for handling.
● SIM Card is the property of the company.
● SIM Card is replaceable (at cost) in case of loss/damage.
● Return SIM Card to the company when cancelling subscription.
● Returned SIM Cards are recycled for environmental purposes.
● Note that SIM Card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM Card. The
company is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM Card or phone (SIM Card inserted) is lost/stolen. For details, contact Customer Service.
● Always power off phone before inserting/removing SIM Card.
Get Started 4

Insert SIM Card

Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card.
1. Remove the battery cover.
Lift gently in the direction shown.
2. Remove the battery.
Lift upward gently as shown.
Get Started 5
3. Insert SIM card.
Insert gently with gold IC chip facing downward.
4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
Get Started 6
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.

SD Card

Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 64 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. The company is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove Battery while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to SD Card. Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if
swallowed.
Get Started 7

Insert SD Card

Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.
1. Remove the battery cover.
Lift gently in the direction shown.
Get Started 8
2. Insert SD card.
Insert SD Card all the way gently without bending and with terminals facing down.  Insert only SD Cards.
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Get Started 9

Unmount the SD Card

Always unmount the SD card before removing it from your phone.
1. From home, tap Apps > Settings > Storage.
2. Tap Unmount SD Card > OK.
The menu option name changes from Unmount SD Card to Mount SD Card. The card is now
unmounted.
Get Started 10

Remove SD Card

Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card.
1. Remove the battery cover.
Lift gently in the direction shown.
2. Remove SD card.
Get Started 11
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Get Started 12

Format SD Card

When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
1. From home, tap Apps > Settings > Storage.
2. Tap Format SD Card.
Get Started 13
3. Tap Format SD Card again.
4. Tap Delete all to confirm.
All data on the SD card is erased, and the card is formatted for use on your phone.
Get Started 14

Battery Use

The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months when storing or leaving unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety. Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time
shortens noticeably. Purchase a new battery. Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled
terminals can result in a poor connection and prevent charging, etc.

Insert the Battery

Follow these instructions to insert your phone’s battery safely and properly.
1. Remove the battery cover.
Get Started 15
Lift gently in the direction shown.
2. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Get Started 16

Remove the Battery

Follow these instructions to remove your phone’s battery. Always power the phone off before removing
the battery.
1. Remove the battery cover.
Lift gently in the direction shown.
Get Started 17
2. Remove the battery.
Lift upward gently as shown.
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Get Started 18

Charge the Battery

Follow these instructions to charge your phone’s battery using either the included charging head or via a USB connection on your computer.
Charge Using the Charging Head
1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
The LED indicator illuminates when charging starts. The light goes off when the battery is fully
charged. Fully charging a battery may take up to three hours.
4. After charging, disconnect the phone from the charger. Unplug the charging head from the outlet, and remove the USB cable from the phone and the
AC adapter.
Get Started 19
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Insert the large end of the USB cable into an USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Get Started 20

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock Key.
Your phone will power on. Depending on the settings, you may see the Lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
Get Started 21
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