Thanks for choosing Sprint. This booklet introduces you to the
basics of getting started with Sprint Prepaid and your Samsung
Galaxy Core Prime™.
For ongoing support and resources, visit sprint.com/prepaidsupport.
There, you’ll ind guides, tutorials, and more to help you get the most
out of your phone.
Note: Available applications and services are subject to change at any time.
2
Using This Guide
This Get Started guide is designed to help you set up and use your
new Galaxy Core Prime. It’s divided into four sections to help you nd
the information you need quickly and easily.
Get Ready − page 5 − Find out what
you need to do before you use your
phone the rst time, including charge
battery and activating Sprint Prepaid
service on your phone.
Android Basics − page 8 − Learn some
basics about how to move around on
your phone, use the home screen, and
enter text. If you’re familiar with Android™
phones, you can probably skip these
pages (although a refresher course never
hurt anyone).
Use Your Phone − page 11 − Take
advantage of your phone’s features
and Sprint services, from the basics
(Making Calls) to the more advanced
(using Google Play™, Wi-Fi®, and more).
Tools & Resources − page 22 −
Find useful tips for your phone and
discover resources and other helpful
Sprint information. For additional
information including the full User
Guide, videos, tutorials, and
community forums, visit
sprint.com/prepaidsupport.
Using This Guide
3
Your Samsung Galaxy Core Prime
Status Light
Earpiece
Microphone
4
Recent
Apps Key
Home Key
Proximity/Light/
Gesture sensor
Self Camera
Lens
Touchscreen
Back Key
3.5mm Headset Jack
Camera
Power/Lock
Key
Flash
Speaker
Infrared
LED
Volume
Buttons
Heart
Rate
Sensor
Charger/
Accessory Port
Get Your Phone Ready
Register Your Phone on Sprint Prepaid
1. From your computer’s browser, visit
sprint.com/prepaidactivate.
2.
Choose an activation option and click
Next, and then enter your ZIP code and
click Next.
3.
When prompted, enter the serial number
(MEID) printed on the label on your
phone’s packaging.
4.
Follow the instructions to select a plan and
payment method.
• If you’re swapping phones or bringing
your number over from a dierent carrier,
follow the prompts to sign in or provide
additional information.
visit sprint.com/prepaidsupport for guides, tutorials and more
Install the Battery
1. Use the slot above the power button to
remove the battery cover.
2.
Align the battery’s contacts with those
inside the battery compartment and gently
press down until the battery is seated.
3.
Replace the back cover.
Get Ready
5
Get Your Phone Ready Activate Your Phone
Charge the Battery
1. Insert the USB cable into the
charger/accessory port.
Insert the other end of the cable into the
2.
charging head, and then plug the charging
head into a standard AC power outlet.
Note: Connecting the charger improperly may
cause serious damage to the device. Any
damage caused by misuse is not covered by
the warranty.
Turn the Phone On or O
• Press and hold the Power/Lock Key .
Turn the Screen On and O
• To turn the display screen on or o, press the
Power/Lock Key
unlock it.
6
. Swipe the screen to
Activate Your Phone
• Press and hold the Power/Lock Key
to turn on your new phone.
• Your phone is designed to activate
automatically. When you turn the phone
on for the irst time, you should see a
Hands Free Activation screen, which may
be followed by a PRL Update screen and a
Firmware Update screen. Follow the
onscreen instructions to continue.
If your phone is still not activated, visit
sprint.com/prepaidsupport for assistance. If
you do not have access to the Internet, call
Sprint Customer Service at 1-855-639-4644
from another phone.
Set Up Your Phone
Once activated, your phone guides you
through various setup options, including
setting up your Google™ Account.*
Complete the Setup Screens
Note: At some point during setup, you will see
a prompt to install Sprint Default Coniguration.
Follow the prompts to install the package and
then continue with the setup screens.
When you see the Welcome screen, select
1.
a language and tap Start to begin.
You’ll see a Wi-Fi setup screen. Follow the
2.
prompts to set your Wi-Fi options.
3. Follow the prompts on the next few
screens to get your phone set up.
• Got Google? - Create or sign in to a
Google Account, and set preferences
including Google Location options.
visit sprint.com/prepaidsupport for guides, tutorials and more
• Samsung account - Create or sign in
to your Samsung user account.
• Dropbox - Create or sign in to a
Dropbox cloud storage account.
Enter a name for your device and then
4.
tap Finish.
* You do not need to sign up for a Google Account to
use your phone; however, to download content from
the Google Play™ Store app, you must link your
phone to a Google Account.
Get Ready
7
Your Home Screen
Viewing Your Home Screen
Your phone’s Home screen extends
horizontally up to ive full screens.
• To display the main (center) Home screen,
press
• To view extended screens, swipe the
screen left or right.
from any screen.
Customize Your Home Screen
• To add app shortcuts, tap Apps , touch
and hold an icon, and drag it to the home
screen.
• To change wallpaper or add widgets, touch
and hold an empty area on a home screen
and tap Wallpapers or Widgets.
8
Notiications Panel
You can expand the notiication area to see
more about your notiications.
Drag the notiications panel down.
1.
Tap a notiication to open its app.
2.
Status Bar
The status bar at the top of the Home
screen lets you quickly see both your phone
status (connections, signal strength, battery,
GPS) and any current notiications.
Keys and App Icons Open Apps
The bottom front of your phone contains
three keys: Recent Apps, Home, and Back.
Above this row is a row of app icons that are
available from every Home screen.
PhoneAppsInternetMessagesContacts
Apps Key
visit sprint.com/prepaidsupport for guides, tutorials and more
Back KeyHome KeyRecent
• If an app is on one of your Home screens,
just tap it to open it.
• If an app is not available from your Home
screen, tap Apps
icon. You may have to scroll right or left to
ind your app.
, and then tap the app
Android Basics
9
Typing on Your Phone
Samsung Keyboard
Select a ield that requires text or numbers
to display the Samsung keyboard.
Note: To switch between input methods, drag
the notiications bar down, tap Choose input
method, and then tap an input method.
• Tap ABC or Sym to change entry type.
• If predictive text is on, words will appear
above the keyboard as you type. Tap a word
to enter it and move on to the next word.
• If Swiftkey Flow is on, you can enter words
by sliding your inger continuously over
the keyboard.
10
Your Keyboard Settings
You can customize your onscreen keyboard
settings to suit your needs:
• Tap Apps
input (under System), and tap the Settings
icon
> Settings > Language and
next to a keyboard or input method.
Google Voice Typing
Use your voice to enter text instead of typing.
From any screen where you can enter text,
1.
tap the input ield to reveal the keyboard.
2.
Tap and speak clearly.
Calls Voicemail
Make a Phone Call
1. If the screen is locked, swipe the screen to
unlock it.
2. From home, tap Phone .
3. Tap the digits of the number you want to
call on the phone keypad. (The number will
appear just above the keypad as you enter
it. Tap
4. Tap .
to delete one or more digits.)
Answer an Incoming Call
• Drag to the right on the screen.
Send a Call Directly to Voicemail
• Drag to the left.
Mute the Ringer on a Call
• Press the volume button on the left side
of the phone to mute the ringer.
visit sprint.com/prepaidsupport for guides, tutorials and more 11
Set Up Your Voicemail
All unanswered calls are automatically
transferred to your voicemail, even if your
phone is in use or turned o. You should set
up your voicemail and personal greeting as
soon as your phone is activated:
1. From home, tap Apps > Voicemail .
2. Follow the voice prompts to create
your password and record your name
and greeting.
Sprint strongly recommends setting a
voicemail password.
Retrieve Your Voicemail
1. From home, tap Apps > Voicemail .
2. Tap a message to listen to it.
Use Your Phone
Contacts
Your phone’s Contacts app lets you access and manage contacts from a variety of sources,
including Google and Corporate email accounts, contacts synced from your computer, and
contacts you’ve entered manually.
Save a Phone Number
1. From home, tap Phone .
2. Enter a phone number using the
onscreen keypad.
3. Tap > Add to Contacts > Create contact.
4. Select an account for the contact, such as
Google, Samsung account, or Microsoft
Exchange ActiveSync. Select Device to
save the contact to your phone only.
5. Tap Name and enter a name for the
new entry.
6. Tap Mobile (default) to select a label such
as Mobile, Home, etc.
7. Add any other information you want to
save to the contact and then tap Save.
12
Add a New Entry to Contacts
1. From home, tap Apps > Contacts .
2. Tap .
3. Tap any ield and enter the name, phone
number, and other contact details.
4. Add more data ields or a picture if
desired, and tap Save.
Find a Contact
1. From home, tap Apps > Contacts ,
and then tap Search.
2. Enter the irst letter or letters of an entry.
3. Tap the contact to display its information.
Messages
Send a Text or Multimedia
(MMS) Message
1. From home, tap Messages .
2. Tap .
3. Enter a phone number, email address, or
contact name in the Enter recipient ield.
(If available, tap a name from the list to
inish the entry.)
4. Tap Enter message and then type
your message.
• If you want to add an attachment to
your message, such as a picture or
video, tap
• Tap a media type (such as Image, Video,
Audio, etc.) and then tap an available
album and item.
5. When you’re ready to send, tap .
visit sprint.com/prepaidsupport for guides, tutorials and more 13
.
Access Messages
1. From home, tap Messages .
2. From the Messages screen, tap the
message you want to view.
–or–
1. Open the Notiications panel.
2. Tap the message you want to view.
Text and MMS messages are collected in
ongoing “conversations,” so when you view a
message, you can scroll through the entire
history of your messages with that person.
Use Your Phone
Email
Your phone’s Email applications let you access and manage multiple email accounts
simultaneously in one convenient location.
Set Up a Gmail™ Account
1. From home, tap Apps > Gmail .
2. Follow the instructions to set up or sign in
to a Gmail account.
14
Set Up a Standard Email Account
1. From home, tap Apps > Email .
2. If another email account is already set up,
tap
> Manage accounts > .
3. Enter the Email address and Password for
the email account.
4. Tap Next and follow the onscreen
instructions.
–or–
Tap Manual setup, select an account type
(POP3 or IMAP), and follow the instructions
to conigure your account.
Email
Set Up a Microsoft® Exchange
ActiveSync® Account
Note: Contact your company’s
Exchange Server administrator
for required sign-in information.
1. From home, tap Apps > Email .
2. If another email account is already set up,
tap
> Manage accounts > .
3. Enter your Email address and Password
information and then tap Manual setup.
4. Tap Microsoft Exchange ActiveSync.
5. When prompted to provide additional
detailed information, scroll down the
screen and tap Next.
6. Enter a Domain\user name, Password, and
Exchange server information.
visit sprint.com/prepaidsupport for guides, tutorials and more 15
7. Follow the prompts to set additional
options and permissions. Tap Next
to continue.
8. Identify your new account with a unique
name, enter the outgoing name, and then
tap Done.
Use Your Phone
Email
Access Email Messages
1. From home, tap Apps > Email .
• To view a dierent inbox, tap the inbox
name at the top of the screen and then
tap the inbox you want to view.
2. From the inbox, tap the message you want
to view.
Send an Email Message
1. From home, tap Apps > Email .
2. If necessary, select the email account you
want to use.
3. Tap .
4. Enter an email address in the To: ield.
5. Enter a subject and a message.
• To add attachments, tap (on the top of
the screen) and select an attachment.
6. Tap .
16
Access Gmail Messages
1. From home, tap Apps > Gmail .
2. Select the inbox you want to view.
3. Tap a message to view it.
Send a Gmail Message
1. From home, tap Apps > Gmail .
2. Tap.
3. Enter an email address or contact name.
4. Enter a subject and a message.
• To add attachments, tap > Attach ile.
5. Tap to send the message.
Camera & Video
Take a Picture
1. From home, tap Camera .
2. Aim the camera lens at your subject
and tap
.
View Pictures
1. From home, tap Apps > Gallery to
view the Camera folders.
2. Tap a picture and then tap to explore
options. To share a picture, tap it and then,
tap
at the top of the screen.
Record a Video
1. From home, tap Camera .
2. Aim the lens at your subject, and tap to
begin recording.
3. Tap to pause or to stop recording.
visit sprint.com/prepaidsupport for guides, tutorials and more 17
View videos
1. From home, tap Apps > Gallery .
2. Tap a video and then tap the play icon to
view the video.
• You may be prompted to select a video
player to view the video.
Share Pictures and Videos
1. From home, tap Apps > Gallery .
2. Tap a picture or video to send.
3. Tap and select a share method such as
Email or Messages. Follow the onscreen
instructions to send your picture or video
clip.
Use Your Phone
Web
Wi-Fi
Go Online
1. From home, tap Internet . The irst time,
you may be prompted to enter your
wireless phone number.
2. From the Sprint home page, select Money
Center, Sprint Referral Program, News,
Sports, Entertainment, and more.
• Tap a category to open it.
• For more options, tap from any page.
• To scroll, slide your inger up or down
the page.
• To zoom in or out, pinch the screen.
Note: Additional browser options, such as
Google Chrome™, may also be available on
your phone.
18
Connect to a Wi-Fi Network
When you’re in range of an available Wi-Fi
network, use your phone’s Wi-Fi feature to
access the Internet and other data services.
Note: You may already have signed in to Wi-Fi
during the phone’s setup process.
1. From home, tap Apps > Settings > Wi-Fi.
2. Tap the icon next to Wi-Fi and slide to the
“ON” position.
3. Tap and then tap Scan to display a list of
available networks.
4. Tap a Wi-Fi network to connect. If
necessary, enter the security key
(password) and tap Connect.
Google Play and Google Mobile Services
Google Play is the place to go to ind
new apps, games, movies, and more
for your phone.
Download Apps and Games
1. From home, tap Apps > Play Store .
2. The irst time you visit the Google Play Store
app, tap OK to accept the Terms of Service.
3. Browse through featured apps and games,
or tap
a search.
4. Tap an item to read a description
and reviews.
5. Tap INSTALL (for free apps) or the
price (for paid apps) and follow the
onscreen prompts.
Note: You must have a Google Account set up
on your phone to purchase and download
apps from Google Play.
visit sprint.com/prepaidsupport for guides, tutorials and more 19
at the top of the app to start
Google Mobile™ Services
• Gmail – The Google mail service. Your
Gmail account lets you access many
Google-related services as well as
Google Play.
• Google Hangouts™ – Google’s instant
messaging service. From home, tap
Apps
> Hangouts to begin using
the service.
• Google Maps™ – The Google location
program. From home, tap AppsMaps
to begin using this service.
• YouTube™ – View and share videos. From
home, tap Apps
through and view available videos. Sign in
with your Google Account to upload your
own videos.
Use Your Phone
>
> YouTube to browse
Bluetooth®
Pair and Connect With a
Bluetooth-Capable Device
1. Verify your Bluetooth is turned on. From
home, tap Apps
Bluetooth, and then slide the icon to the
“ON” position.
2. From the Bluetooth settings page, tap the
check box next to your phone’s name to
make it discoverable by other devices.
3. Tap Scan. (You’ll see a list of in-range
Bluetooth devices.)
4. Tap a device from the list to initiate pairing.
5. Enter the passkey or PIN code, or verify the
shared key, and tap OK.
6. The external device will then have to also
accept the connection and enter your
phone’s PIN code.
7. Once you’re paired with a device, your
connection should launch.
current connection status.
20
> Settings >
shows your
Share Contacts, Files, or Pictures
Using Bluetooth
1. Open the application containing the ile
you want to share (for example, from home,
tap Apps
2. Locate the ile or entry you want to share.
3. You can send pictures and videos directly
from the camera or from Gallery, Calendar
events, Contacts (as vCards), music tracks,
and voice recordings. Not all devices will
be able to receive all ile types.
4. Depending on the application, tap >
Bluetooth or touch and hold the ile and
select Share (or Send) > Bluetooth.
5. Tap the name of the device to which you’re
sending the ile.
> Contacts ).
Facebook, Twitter & More
You can set up and access all your favorite social media apps on the go.
Set Up Social Networking Accounts
Before using your social networking
accounts, you may need to download them
from the Google Play Store app.
1. From home, tap Apps > Play Store .
2. Browse or search for the app you want to
download, for example Facebook
or Instagram
3. Tap the app and then tap Install. Follow the
®
.
prompts to download and install the app.
visit sprint.com/prepaidsupport for guides, tutorials and more 21
®
, Twitter®,
Use Social Networking Accounts
1. From home, tap Apps > Facebook
(or Twitter, Instagram, etc.).
2. Follow the onscreen instructions to sign
into your account, for example, by
entering a user name and password.
3. Update your status, post pictures, follow
your favorite tweets, and more, all on your
Galaxy Core Prime.
Tip: You can add Home screen widgets for
many social networking apps. Touch and
hold an empty space, tap Widgets and then
drag the widget to the empty space.
Use Your Phone
Settings
Explore ways to customize your phone, set permissions, update your phone, and more in the
Settings menu.
Accessing Settings
1. From home, tap Apps >
Settings
–or–
Drag the notiications bar
down and tap Settings
2. Select the settings
category you want to
change. Touch the ON/OFF
switches to enable or
disable a setting.
Categories include:
• Wi-Fi
• Bluetooth
22
.
• Tethering and
Mobile hotspot
• Airplane mode
• Data usage
• More networks
• Lock screen
.
• Themes
• Sound
• Display
• Call
• Storage
• Battery
• Ultra power saving mode
• Application manager
• Location
• Security
• Language and input
• Backup and reset
• Add account
• Date and time
• Accessibility
• Printing
• Activate this device
• System Update
• About device
For detailed information
about settings, please see
the User Guide at
sprint.com/prepaidsupport.
Battery-Saving Tips
Manage the Display Brightness and
Screen Timeout
• From home, tap Apps > Settings >
Display > Brightness to modify the backlight
setting as desired.
• To turn o the screen, press the
Power/Lock key . The phone
will continue to function.
• Switch to Power saving mode. From home,
tap Apps > Settings > Ultra power saving mode and then toggle the O/On
switch to On.
visit sprint.com/prepaidsupport for guides, tutorials and more 23
Manage Your Phone’s Wireless
Functions
Disable the Wi-Fi, Bluetooth, and location
functions of the phone when you’re not
using them.
• Use the toggle options in the Notiications
panel to turn these o when not in use. Pull
down the Notiications panel and tap Wi-Fi,
Bluetooth, or Location to toggle these
options on or o.
For more useful tips about battery
care and safety, see the User Guide at
sprint.com/prepaidsupport.
Tools & Resources
Manage Your Account
Refill Resources
Online: sprint.com/prepaidmysprint
• View cash balance and/or payment date
• Check minute usage (if not on an
unlimited voice plan)
• Add a credit/debit card to set up
AutoPay or make one-time payments
• See or modify your price plan
• Change your Account PIN
From a Phone
• Sprint Customer Service: Dial 1-855-639-4644
24
Reill Your Account
Visit sprint.com/prepaidreill to reill your
cash balance by making a one-time payment
with a credit or debit card.
Resources
Resources For Your Phone
• This Get Started Guide to get you up
and running.
• Online Support – For ongoing help
over the life of your phone, visit
sprint.com/prepaidsupport to ind
videos, tutorials, troubleshooting tips,
and the complete User Guide for your
Samsung Galaxy Core Prime.
• Community – Visit community.sprint.com
to join the discussion about all things
Sprint. Here people help each other make
the most of their wireless services with tips,
forums, blogs, and the latest news.
visit sprint.com/prepaidsupport for guides, tutorials and more 25
Sprint Zone
Enhance your Sprint experience. The free
Sprint Zone application makes it a snap to
manage your account, get tips and tricks
for your phone, ind recommended apps,
and more.
• From home, tap Apps > Sprint Zone
to access account services, Sprint news,
phone information, suggested applications,
troubleshooting, and more.
Tools & Resources
Sustainability
At Sprint, environmental responsibility is
more than talk. We’re continuously working
to reduce our carbon footprint and
decrease our use of natural resources.
So where is my User Guide?
We took the full printed user guide out of
the box and put it, along with expanded
support resources, online for you. Less
paper, more and better information.
Just visit sprint.com/prepaidsupport from
any computer to access your complete user
guide and the rest of our support materials.
26
What else has Sprint been doing?
Plenty. To ind out just what we’ve been
up to, visit sprint.com/green for
more information.
Survey Galaxy Core Prime
We are interested in your initial
impressions of this new Sprint phone.
Within two weeks of your phone purchase,
please go to the website
http://labs.sprint.com/sprintphonesurvey
complete a brief survey. Your feedback will
help us provide the wireless features and
services you want most.
Thank you for choosing Sprint.
visit sprint.com/prepaidsupport for guides, tutorials and more 27
By registering your Galaxy Core Prime
phone at samsung.com, you are
entitled to:
• Premium service through your choice of
to
live chat, email and/or phone
• Access to specialized call center sta to
help you get the most from your purchase,
including available software, how-to guides
and product tips and tricks.
• Extended call center hours
• Galaxy Core Prime product user manual
As an owner, you can write a product
review, shop for accessories and receive
exclusive Samsung oers.
Tools & Resources
The services described in this guide may require a subscription to a service plan and/or may incur
additional charges. Not all services will work on all phones. See sprint.com/prepaidcoverage for
more details.
Portions of this guide are reproductions of work created and shared by Google and used according to
terms described in the Creative Commons 3.0 Attribution License.
Important Privacy Message. This phone is capable of determining its/your geographical location. To set
controls for access and use of your location information by others, from home, tap AppsLocation, tap the OFF/ON icon so it’s in the ON position, and then tap Mode. Select your location options
from the list and follow any applicable prompts. These settings for the use of location information can be
turned on and o. For some applications and services you select, a phone must be turned on and set to
allow collection of location information in order to function.
Please be advised that if you use a third party application, the application may collect your personal
information or require Sprint to disclose your customer information, including location information (when
applicable), to the application provider or some other third party. Sprint’s policies do not apply to these
third party applications. Please carefully review the application’s terms of use and/or the application
provider’s policies for more information about how the application will collect, access, use or disclose your
information before using a third-party application. Terms of use and other policies usually are available on
the application provider’s website.