Samsung SM-A515F, SM-A515DSN User Manual

USER MANUAL

SM-A515F/DSM
SM-A515F/DSN
SM-A515F/N

English (EU). 12/2019. Rev.1.0

www.samsung.com

Table of Contents

Basics

4 Read me first

6 Device overheating situations and

solutions

9 Device layout and functions

13 Battery

15 SIM or USIM card (nano-SIM card)

18 Memory card (microSD card)

20 Turning the device on and off

22 Initial setup

23 Samsung account

25 Transferring data from your previous

device (Smart Switch)

27 Understanding the screen

40 Notification panel

69 Contacts

73 Messages

76 Internet

78 Camera

95 Gallery

100 AR EMOJI

107 AR Doodle

108 Always On Display

110 Edge screen

114 Multi window

117 Samsung Pay

120 Samsung Health

123 Galaxy Wearable

123 Samsung Members

124 Samsung Notes

42 Entering text

Apps and features

45 Installing or uninstalling apps

47 Finder

47 Bixby

51 Bixby Vision

54 Bixby Home

57 Bixby Routines

60 Reminder

64 Phone

125 Calendar

127 Radio

128 Voice Recorder

129 My Files

129 Clock

131 Calculator

131 Game Launcher

133 Game Booster

134 Kids Home

136 SmartThings

140 Sharing content

141 Samsung Global Goals

141 Google apps

2

Table of Contents

Settings

143 Introduction

143 Connections

144 Wi-Fi

146 Bluetooth

148 NFC and payment

150 Data saver

150 Mobile data only apps

151 SIM card manager (dual SIM

models)

151 Mobile Hotspot and Tethering

153 More connection settings

155 Sounds and vibration

155 Dolby Atmos (surround sound)

156 Separate app sound

156 Notifications

157 Display

158 Blue light filter

158 Dark mode

159 Changing the screen mode or

adjusting the display colour

160 Screensaver

160 Wallpaper

177 Privacy

177 Location

178 Accounts and backup

178 Samsung Cloud

180 Google

180 Advanced features

181 Link to Windows

182 Motions and gestures

183 Dual Messenger

184 Digital Wellbeing and parental

controls

184 Digital Wellbeing

186 Device care

186 Optimising your device

187 Battery

188 Storage

188 Memory

188 Security

189 Apps

189 General management

190 Accessibility

191 Software update

191 About phone

160 Themes

161 Lock screen

162 Smart Lock

162 Biometrics and security

163 Face recognition

166 Fingerprint recognition

169 Samsung Pass

172 Secure Folder

Appendix

192 Troubleshooting

197 Removing the battery

3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.

•

You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.

4

Basics

•

Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.

•

Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.

•

You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.

–

It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.

–

You can set the touchscreen to turn off automatically when you are not using it.
Launch the
of time you want the device to wait before turning off the touchscreen.

–

To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the

Adaptive brightness

•

Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC).

If your device is approved by the FCC, you can view the FCC ID of the device. To view the
FCC ID, launch the
have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its
territories and may only be brought to the U.S. for the owner’s personal use.

•

Depending on the region, you can view the regulatory information on the device. To
view the information, launch the

information

Settings

.

app, tap

switch to activate it.

Settings

Display

app and tap

Settings

→

Screen timeout

Settings

About phone

app and tap

app, tap

, and then select the length

Display

→

Status

About phone

, and then tap the

. If your device does not

→

Regulatory

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

5

Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.

•

When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

–

When recording videos for extended periods

6

Basics

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead

•

When you are roaming

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when
not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.

7

Basics

Precautions for device overheating

If you begin to feel uncomfortable due to the device overheating, stop using the device.

When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.

•

If the device overheats and reaches a certain temperature, a warning message will appear
to prevent device failure, skin irritations and damages, and battery leakage. To lower the
device’s temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.

•

If the second message appears due to a further increase of the device’s temperature, the
device will turn off. Do not use the device until the device’s temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating
mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.

•

Do not use a cable whose covering is peeled off or damaged, and do not use any charger
or battery that is damaged or malfunctioning.

8

Basics

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

The items supplied with the device and any available accessories may vary
depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible
with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

9

Basics

Speaker

GPS antenna

Device layout

SIM card / Memory card

tray

Front camera

Touchscreen

Multipurpose jack (USB

Type-C)

Light sensor

Volume key

Side key (Power/Bixby)

Fingerprint recognition
sensor

Rear camera

(Quadruple)

NFC antenna /

MST antenna

(SM-A515F/DSM)

Speaker

Microphone

Flash

Main antenna

NFC antenna
(SM-A515F/DSN,
SM-A515F/N)

Main antenna

Earphone jack

Microphone

10

Basics

•

When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.

•

Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.

•

If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.

•

Connectivity problems and battery drain may occur in the following situations:

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while

•

Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.

•

Do not cover the light sensor area with screen accessories, such as a screen
protector, stickers, or a cover. Doing so may cause the sensor to malfunction.

•

Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.

Hard keys

using certain features, such as calls or the mobile data connection

Volume key

Side key (Power/Bixby)

Key Function

•

Volume key

Press to adjust the device volume.

11

Basics

Key Function

•

When the device is off, press and hold to turn it on.

•

Press to turn on or lock the screen.

Side key

Side key +
Volume Down key

•

Press and hold to start a conversation with Bixby. Refer to Using

Bixby for more information.

•

Press twice or press and hold to launch the app or feature you set.

•

Press simultaneously to capture a screenshot.

•

Press and hold simultaneously to turn off the device.

Setting the Side key

Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.

Launch the
want.

Settings

app, tap

Advanced features

→

Side key

, and then select an option you

Soft buttons

Recents button

When you turn on the screen, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to

Navigation bar (soft buttons) for more information.

Back button

Home button

12

Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended
periods.

Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage
to your device.

•

Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.

•

Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.

To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.

Connect the USB cable to the USB power adaptor.

1

Plug the USB cable into the device’s multipurpose jack.

2

Plug the USB power adaptor into an electric socket.

3

After fully charging, disconnect the charger from the device. Then, unplug the charger

4

from the electric socket.

13

Basics

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the device care feature.

•

When you are not using the device, turn off the screen by pressing the Side key.

•

Activate power saving mode.

•

Close unnecessary apps.

•

Deactivate the Bluetooth feature when not in use.

•

Deactivate auto-syncing of apps that need to be synced.

•

Decrease the backlight time.

•

Decrease the screen brightness.

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.

•

Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.

•

The device can be used while it is charging, but it may take longer to fully charge the
battery.

•

If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging. If this occurs during wireless charging, disconnect the device
from the charger to let it cool down, then charge the device again later.

•

If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.

•

If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.

14

Basics

Fast charging

The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery.

If the fast charging feature is not activated, launch the

Battery

, and then tap the

•

While charging, you cannot activate or deactivate this feature.

•

You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.

•

If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.

Fast cable charging

switch to activate it.

Settings

app, tap

Device care

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

→

For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.

•

Use only a nano-SIM card.

•

Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.

Some services that require a network connection may not be available depending on
the service provider.

15

Basics

►

Single SIM models:

►

Dual SIM models:

Insert the ejection pin into the hole next to the tray to loosen the tray.

1

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

16

Basics

Pull out the tray gently from the tray slot.

2

Place the SIM or USIM card on the tray with the gold-coloured contacts facing

3

downwards.

Gently press the SIM or USIM card into the tray to secure it.

4

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

Insert the tray back into the tray slot.

5

•

If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.

Activating SIM or USIM cards

Launch the
card and tap the switch to activate it.

Customising SIM or USIM cards

Launch the
USIM card to access the following options:

•

Icon

•

Name

•

Network mode

Settings

Settings

: Change the icon of the SIM or USIM card.

: Change the display name of the SIM or USIM card.

app and tap

app, tap

: Select a network type to use with the SIM or USIM card.

Connections

Connections

→

SIM card manager

→

SIM card manager

. Select a SIM or USIM

, and then select a SIM or

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.

Launch the
preferences for your cards in

Settings

app, tap

Connections

Preferred SIM card

→

SIM card manager

17

, and then set the feature

.

Basics

Memory card (microSD card)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.

•

Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.

•

Use caution to insert the memory card right-side up.

•

The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

•

When inserting a memory card into the device, the memory card’s file directory
appears in the

My Files

→

SD card

folder.

18

Basics

Insert the ejection pin into the hole next to the tray to loosen the tray.

1

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

Pull out the tray gently from the tray slot.

2

When you remove the tray from the device, the mobile data connection will be
disabled.

Place a memory card on the tray with the gold-coloured contacts facing downwards.

3

Gently press the memory card into the tray to secure it.

4

If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.

Insert the tray back into the tray slot.

5

•

If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

Launch the

Unmount

Settings

.

Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or

app and tap

Device care

→

Storage

→

Advanced

→

SD card

→

device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.

19

Basics

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.

Launch the

Format

Settings

.

Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.

app and tap

Device care

→

Storage

→

Advanced

→

SD card

→

Turning the device on and off

Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.

Turning the device on

Press and hold the Side key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.

Turning the device off

To turn off the device, press and hold the Side key and the Volume Down key

1

simultaneously. Alternatively, open the notification panel and tap

Volume Down key

Side key

.

20

Basics

Tap

2

Power off

.

To restart the device, tap

You can set the device to turn off when you press and hold the Side key. Launch the

Settings

under

app, tap

Press and hold

Restart

Advanced features

.

.

→

Side key

, and then tap

Power off menu

Forcing restart

If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.

To activate emergency mode, press and hold the Side key and the Volume Down key

→

simultaneously. Alternatively, open the notification panel and tap

Emergency mode

.

To deactivate emergency mode, tap

The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.

→

Turn off Emergency mode

.

21

Basics

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.

Press and hold the Side key for a few seconds to turn on the device.

1

Select your preferred device language and select .

2

Select a language.

Follow the on-screen instructions to complete the setup.

3

The Home screen will appear.

If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.

22

Basics

Samsung account

Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.

To check the list of services that can be used with your Samsung account, visit

Help

Settings

.

account.samsung.com. For more information on Samsung accounts, launch the

and tap

Accounts and backup

→

Accounts

→

Samsung account

→ →

Creating a Samsung account

If you do not have a Samsung account, you should create one. You can create a Samsung
account using your email address.

Launch the

1

Samsung account

Alternatively, launch the

Tap

2
3

Create account

Follow the on-screen instructions to complete creating your account.

Settings

.

app and tap

Settings

.

Accounts and backup

app and tap .

→

Accounts

→

Add account

app

→

23

Basics

Signing in to your Samsung account

If you already have a Samsung account, sign in to your Samsung account.

Launch the

1

Samsung account

Alternatively, launch the

Enter your Samsung account ID and password and tap

2

Follow the on-screen instructions to complete signing in to your Samsung account.

3

Settings

.

app and tap

Settings

Accounts and backup

app and tap .

Sign in

→

Accounts

→

Add account

.

→

Finding your ID and resetting your password

If you forget your Samsung account ID or password, tap
Samsung account sign-in screen. You can find your ID or reset your password after you enter
the required information.

Find ID

or

Reset password

on the

Removing your Samsung account

When you remove your Samsung account from the device, your data, such as contacts or
events, will also be removed.

Launch the

1

Tap

2

Tap

3

Samsung account

Remove

Settings

, enter your Samsung account password, and then tap OK.

app and tap

→

Accounts and backup

Personal info

→ →

→

Accounts

Remove account

.

.

24

Basics

Transferring data from your previous device (Smart Switch)

You can use Smart Switch to transfer data from your previous device to your new device.

Launch the

Settings

•

This feature may not be supported on some devices or computers.

•

Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.

app and tap

Accounts and backup

→

Smart Switch

.

Transferring data wirelessly

Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

On the previous device, launch

1

If you do not have the app, download it from

On your device, launch the

2

Switch

.

Smart Switch

Settings

.

Galaxy Store

app and tap

or

Play Store

Accounts and backup

.

→

Smart

Place the devices near each other.

3

On the previous device, tap

4

On your device, select an item to bring and tap

5

Follow the on-screen instructions to transfer data from your previous device.

6

After the data is done transferring, you can view a list of the transferred data on your
device.

Send data

→

Wireless

.

Transfer

.

25

Basics

Backing up and restoring data using external storage

Transfer data using external storage, such as a microSD card.

Back up data from your previous device to external storage.

1

Insert or connect the external storage device to your device.

2

On your device, launch the

3

→

→

Follow the on-screen instructions to transfer data from external storage.

4

Restore

.

Settings

app and tap

Accounts and backup

→

Smart Switch

Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.

On the computer, visit www.samsung.com/smartswitch to download Smart Switch.

1

On the computer, launch Smart Switch.

2

If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.

Connect your previous device to the computer using the device’s USB cable.

3

On the computer, follow the on-screen instructions to back up data from the device.

4

Then, disconnect your previous device from the computer.

Connect your device to the computer using the USB cable.

5

On the computer, follow the on-screen instructions to transfer data to your device.

6

26

Basics

Understanding the screen

Controlling the touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.

•

It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.

•

The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.

•

It is recommended to use fingers when you use the touchscreen.

Tapping

Tap the screen.

Tapping and holding

Tap and hold the screen for approximately
2 seconds.

27

Basics

Dragging

Tap and hold an item and drag it to the
target position.

Double-tapping

Double-tap the screen.

Swiping

Swipe upwards, downwards, to the left, or
to the right.

Spreading and pinching

Spread two fingers apart or pinch on the
screen.

28

Basics

Navigation bar (soft buttons)

When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.

Button Function

Recents

Home

Back

•

Tap to open the list of recent apps.

•

Tap to return to the Home screen.

•

Tap and hold to launch the

•

Tap to return to the previous screen.

Google Assistant

app.

29

Basics

Hiding the navigation bar

View files or use apps on a wider screen by hiding the navigation bar.

Launch the
under

More options

Tap

•

Swipe from bottom

use the soft buttons, drag the gesture hint of the desired button upwards.

•

Swipe from sides and bottom

Settings

Navigation type

–

Swipe up from the bottom of the screen to move to the Home screen.

–

Swipe up and hold to view the list of recent apps.

–

Swipe inward from either side of the screen to return to the previous screen.

–

Swipe inward from one of the bottom corners to launch the

app, tap

. The navigation bar will be hidden and the gesture hints will appear.

and select an option you want.

Display

: The gesture hints will appear where the soft buttons are located. To

→

Navigation bar

:

, and then tap

Google Assistant

Full screen gestures

app.

Swipe from bottom Swipe from sides and bottom

If you want to hide the gesture hints at the bottom of the screen, tap the
switch to deactivate it.

Gesture hints

30