Samsung SM-A500FU Operating Instructions
SM-A500F
SM-A500F/DS
SM-A500FQ
SM-A500FU
SM-A500H
SM-A500Y
SM-A700H
SM-A500G
SM-A500H/DS
SM-A700F
User Manual
SM-A500G/DS
SM-A500HQ
SM-A700FD
English. 06/2016. Rev.1.0
www.samsung.com
Table of Contents
Read me first
Getting started
7 Package contents
8 Device layout
10 Using the SIM or USIM card and
battery
18 Using a memory card
20 Turning the device on and off
21 Locking and unlocking the screen
Basics
22 Using the touch screen
25 Home screen layout
29 Notifications and quick setting panels
32 Opening apps
32 Installing or uninstalling apps
34 Entering text
37 Screen capture
Network connectivity
40 Mobile data
40 Wi-Fi
41 Tethering and Mobile hotspot
Motions & usability features
43 Motions and gestures
46 Multi window
52 One-handed operation
53 Increasing touch screen sensitivity
Personalising
54 Managing the Home and Apps screens
56 Setting wallpaper and ringtones
57 Changing the screen lock method
58 Private mode
59 Easy mode
60 Transferring data from your previous
device
37 My Files
38 Power saving feature
39 Viewing help information
61 Setting up accounts
2
Table of Contents
Phone
62 Making calls
64 Receiving calls
65 Options during calls
Contacts
66 Adding contacts
66 Importing and exporting contacts
67 Searching for contacts
Messages & email
68 Messages
70 Email
Safety assistance
81 Emergency mode
82 Help message
Useful apps and features
83 S Finder
83 S Planner
85 S Voice
86 Internet
88 Music
90 Video
92 Clock
94 Calculator
94 Memo
95 Voice Recorder
Camera
72 Basic shooting
74 Shooting modes
77 Camera settings
Gallery
79 Viewing content on the device
80 Viewing content stored on other
devices
96 Dropbox
97 Flipboard
97 Radio
99 Google apps
Connecting with other
devices
101 Bluetooth
103 Wi-Fi Direct
105 NFC (NFC-enabled models)
107 S Beam (NFC-enabled models)
108 Quick connect
109 Screen Mirroring
111 Mobile printing
3
Table of Contents
Device & data manager
112 Upgrading the device
113 Transferring files between the device
and a computer
114 Backing up and restoring data
114 Performing a data reset
Settings
115 About Settings
115 Quick settings
115 Connections
120 Device
124 Personalisation
127 System
133 Applications
Appendix
134 Troubleshooting
140 Removing the battery (non-removable
type)
4
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
Apps
→
you can view the FCC ID of the device. To view the FCC ID, tap
Settings
→
About device
•
Depending on the region, you can view the regulatory information on the device. To view
the information, tap
.
Apps
→
Settings
→
About device
5
→
Regulatory information
.
Read me first
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Note: notes, usage tips, or additional information
6
Getting started
Package contents
Check the product box for the following items:
•
Device
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
7
Getting started
Device layout
Microphone
Receiver
Touch screen
Proximity/Light sensor
Front camera
Power button
SIM card / Memory card
tray (dual SIM models)
Memory card tray
(single SIM models)
Home button
Recent apps button
Microphone
Flash
Rear camera
SIM card tray
Back button
Headset jack
Multipurpose jack
GPS antenna (SM-A700)
GPS antenna (SM-A500)
NFC antenna
(NFC-enabled models)
Volume button
Speaker
Main antenna
8
Getting started
•
Connectivity problems and battery drain may occur in the following situations:
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not allow water to contact the touch screen. The touch screen may malfunction
in humid conditions or when exposed to water.
Buttons
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
Button Function
•
Press and hold to turn the device on or off.
Power
•
Press to turn on or lock the screen.
•
Tap to open the list of recent apps.
Recent apps
Home
Back
Volume
•
Tap and hold to access additional options for the current
screen.
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press twice to launch
•
Press and hold to launch
•
Tap to return to the previous screen.
•
Press to adjust the device volume.
S Voice
Google
.
.
9
Getting started
Using the SIM or USIM card and battery
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
•
Only nano-SIM cards work with the device.
•
Some LTE services may not be available depending on the service provider. For
more information about service availability, contact your service provider.
Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
1
►
Dual SIM models:
►
Single SIM models:
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
10
Getting started
Pull out the SIM card tray gently from the SIM card tray slot.
2
►
Dual SIM models:
►
Single SIM models:
11
Getting started
►
3
Dual SIM models: Place the SIM or USIM card on the SIM card tray with the gold-
coloured contacts facing downwards.
Place the primary SIM or USIM card on the SIM card tray 1 (
USIM card on the SIM card tray 2 (
The SIM card tray 2 also serves as the memory card tray. However, you cannot place
both the SIM or USIM card and the memory card at the same time.
►
Single SIM models: Place the SIM or USIM card on the SIM card tray with the gold-
coloured contacts facing downwards.
2 ).
2
1
1 ) and the secondary SIM or
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
12
Getting started
Insert the SIM card tray back into the SIM card tray slot.
4
►
Dual SIM models:
►
Single SIM models:
13
Getting started
Removing the SIM or USIM card
Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
1
Pull out the SIM card tray gently from the SIM card tray slot.
2
Remove the SIM or USIM card.
3
►
Dual SIM models:
►
Single SIM models:
Insert the SIM card tray back into the SIM card tray slot.
4
14
Getting started
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
On the Home screen, tap
and then tap the switch to activate it.
Apps
→
Settings
→
SIM card manager
. Select a SIM or USIM card,
Changing the display name and icon of SIM or USIM cards
On the Home screen, tap
and tap
Name
or
Icon
Apps
→
Settings
. Set a display name and icon for each card.
→
SIM card manager
. Select a SIM or USIM card
Switching between cards
When two SIM or USIM cards are activated, card selection icons appear on the dashboard of
the notifications panel. Open the notifications panel and then select a card.
15
Getting started
Charging the battery
Use the charger to charge the battery before using it for the first time. A computer can be also
used to charge the battery by connecting them via the USB cable.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on
immediately when the charger is connected. Allow a depleted battery to charge for
a few minutes before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection
to another device, the battery will drain quickly. To avoid disconnecting from the
network or losing power during a data transfer, always use these apps after fully
charging the battery.
Connect the USB cable to the USB power adaptor and then plug the end of the USB cable into
the multipurpose jack.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
16
Getting started
•
The device can be used while it is charging, but it may take longer to fully charge
the battery.
•
If the device receives an unstable power supply while charging, the touch screen
may not function. If this happens, unplug the charger from the device.
•
While charging, the device may heat up. This is normal and should not affect the
device’s lifespan or performance. If the battery gets hotter than usual, the charger
may stop charging.
•
If the device is not charging properly, take the device and the charger to a
Samsung Service Centre.
After fully charging, disconnect the device from the charger. First unplug the charger from the
device, and then unplug it from the electric socket.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Reducing the battery consumption
Your device provides options that help you save the battery power. By customising these
options and deactivating features in the background, you can use the device longer between
charges:
•
When you are not using the device, switch to sleep mode by pressing the Power button.
•
Close unnecessary apps using the task manager.
•
Deactivate the Bluetooth feature.
•
Deactivate the Wi-Fi feature.
•
Deactivate auto-syncing of apps.
•
Decrease the backlight time.
•
Decrease the screen brightness.
17
Getting started
Using a memory card
Installing a memory card
Your device accepts memory cards with maximum capacities of 64 GB. Depending on the
memory card manufacturer and type, some memory cards may not be compatible with your
device.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device asks to reformat the
memory card.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
Insert the ejection pin into the hole on the memory card tray to loosen the tray.
1
Pull out the memory card tray gently from the memory card tray slot.
2
Place a memory card on the memory card tray with the gold-coloured contacts facing
3
downwards.
My Files
→
SD card
folder.
18
Getting started
Insert the memory card tray back into the memory card tray slot.
4
►
Dual SIM models:
►
Single SIM models:
19
Getting started
Removing the memory card
Before removing the memory card, first unmount it for safe removal. On the Home screen, tap
Apps
→
Settings
Insert the ejection pin into the hole on the memory card tray to loosen the tray.
1
Pull out the memory card tray gently from the memory card tray slot.
2
Remove the memory card.
3
Insert the memory card tray back into the memory card tray slot.
4
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or can damage the
→
Storage
→
SD card
→
Unmount
.
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap
Before formatting the memory card, remember to make backup copies of all
important data stored in the device. The manufacturer’s warranty does not cover loss
of data resulting from user actions.
Apps
→
Settings
→
Storage
→
SD card
→
Format
→
FORMAT
.
Turning the device on and off
Press and hold the Power button for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.
To turn off the device, press and hold the Power button, and then tap
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
20
Power off
.
Getting started
Restarting the device
If your device is frozen and unresponsive, press and hold the Power button and the Volume
Down button simultaneously for more than 7 seconds to restart it.
Volume Down button
Power button
Locking and unlocking the screen
Pressing the Power button turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, press the Power button or the Home button and flick your finger in any
direction within the unlock screen area.
You can change the unlock code to unlock the screen. Refer to Changing the screen lock
method for more information.
21
Basics
Using the touch screen
•
Do not allow the touch screen to come into contact with other electrical devices.
Electrostatic discharges can cause the touch screen to malfunction.
•
To avoid damaging the touch screen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
Leaving the touch screen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touch screen when you do not use the
device.
•
It is recommended to use fingers when you use the touch screen.
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character
using the keyboard on the screen, tap it with a finger.
22
Basics
Tapping and holding
Tap and hold an item or the screen for more than 2 seconds to access available options.
Dragging
To move an item, tap and hold it and drag it to the target position.
Double-tapping
Double-tap on a webpage or image to zoom in. Double-tap again to return.
23
Basics
Flicking
Flick left or right on the Home screen or the Apps screen to see another panel. Flick up or
down to scroll through a webpage or a list of items, such as contacts.
Spreading and pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
24
Basics
Home screen layout
Home screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app
functions to provide information and convenient access on your Home screen.
To view other panels, scroll left or right, or tap one of the screen indicators at the bottom of
the screen. To customise the Home screen, refer to Managing the Home screen.
A widget
An app
A folder
Screen indicators
Favourite apps
25
Basics
Home screen options
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the available options.
Flipboard Briefing
Use this feature to view the latest articles in various categories. You can get up to date on
news that interests you using this feature.
On the Home screen, tap or swipe to the right to open
1
Tap
2
3
START READING
Swipe upwards to browse articles in each news category.
To deactivate
Then, tap
Home screen settings
when launching this feature for the first time.
Flipboard Briefing
, tap and hold an empty area on the Home screen.
and deselect
Flipboard Briefing
Flipboard Briefing
.
.
26
Basics
Apps screen
The Apps screen displays icons for all apps, including newly installed apps.
On the Home screen, tap
Apps
to open the Apps screen. To view other panels, scroll left or
right, or select a screen indicator at the bottom of the screen. To customise the Apps screen,
refer to Managing the Apps screen.
Access additional
options.
An app
Screen indicators
27
Basics
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
No signal
/
/
/
Signal strength
Currently accessing SIM or USIM card (dual SIM models)
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
LTE network connected (LTE-enabled models)
Wi-Fi connected
Bluetooth feature activated
GPS activated
Call in progress
Missed call
Smart stay feature activated
New text or multimedia message
Alarm activated
Mute mode activated
28
Basics
Icon Meaning
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery power level
Notifications and quick setting panels
Using the notifications panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notifications panel and
view the details.
To open the notifications panel, drag the status bar downwards. To close the notifications
panel, drag the bar from the bottom of the screen upwards.
29
Basics
Launch Settings.
Activate or deactivate options.
You can use the following functions on the notifications panel.
Tap and hold a button to view
more detailed settings.
Adjust the brightness.
View all quick setting buttons.
Launch S Finder.
Tap a notification and perform
various actions.
Launch Quick connect.
Select a SIM or USIM card. (dual
SIM models)
Clear all notifications.
Rearranging quick setting buttons
To rearrange quick setting buttons on the notifications panel, tap → , tap and hold an
item, and then drag the item to another location.
30
Loading...