This product contains chemicals known to the State of California to cause cancer and reproductive toxicity.
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All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers
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computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the
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under the open source licenses, please visit:
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T999_UM_English_MR5_MJC_PS_111313_F2
.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR
ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE
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SAFE™: "SAFE™" (Samsung for Enterprise) is a mark for a Samsung device which has been tested against Samsung's own
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protection is solely the responsibility of the software provider, solution provider or user. For complete statement of limited
warranty, please refer to
devices are sold. [101212]
www.samsung.com/us/safe
www.samsung.com/us/safe
, available on the web and where Samsung smartphone and Galaxy Tab™
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Do you have questions about your Samsung Mobile Phone?
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The actual available capacity of the internal memory is less than the specified capacity because the operating system and default
applications occupy part of the memory. The available capacity may change when you upgrade the device.
Nuance
Inc., or its affiliates in the United States and/or other countries.
®
, VSuite™, T9® Text Input, and the Nuance logo are trademarks or registered trademarks of Nuance Communications,
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Dynamic Noise Suppression from Audience
Your phone is equipped with an advanced voice processing chip that delivers clear mobile calls by suppressing background noise,
intermittent sounds (like a siren or nearby conversation), and echoes, allowing you to hear and be heard nearly anywhere.
How Does It Work?
Based on the intelligence of the human hearing system, the technology:
•
•
•
The noise suppression technology is built-in and already enabled in your new mobile phone. So it's ready to provide unsurpassed
voice clarity with every call.
Captures, evaluates and distinguishes all the sound signals surrounding your phone, and the person you're speaking with.
Then isolates the primary voice in conversation and filters out the background noise - so the person you're calling hears only your voice,
without disturbing background noise.
Dynamically equalizes and adjusts voice volume to optimize your calling experience, so you can hear clearly and don't need to speak louder to
overcome surrounding noise.
Table of Contents
Section 1: Getting Started ...........................6
Understanding this User Manual . . . . . . . . . . . . 6
Index .........................................................328
Section 1: Getting Started
This section explains how to get started with your phone by
installing and charging the battery, installing the micro SIM
card and optional memory card, and setting up your voice
mail.
Before using your device for the first time, you’ll need to
install and charge the battery and install the micro SIM card.
The micro SIM card is loaded with your subscription details,
such as your PI N, available optional services, and many other
features. If desired, you can also install an SD card to store
media for use with your phone.
Understanding this User Manual
The sections of this manual generally follow the features of
phone. A robust index for features begins on
your
uded is important safety information that you should
Also incl
know before using your phone. This information is available
near the back of the guide
This manual provides navi
the default display settings. If you select other settings,
navigation may be different.
, beginning on
gation instructions according to
page 328.
page 291.
Unless otherwise specified, all instructions in this manual
assume you are starting from the Home screen and using the
available keys.
Note:
Instructions in this manual are based on default settings,
and may vary from your device, depending on the
software version on your device, and any changes to the
device’s Settings.
Unless stated otherwise, instructions in this User Manual
start with the device unlocked, at the Home screen.
All screen images in this manual are simulated. Actual
displays may vary, depending on the software version of
your device and any changes to the device’s Settings.
Getting Started 6
Special Text
Throughout this manual, you’ll find text that is set apart from
the rest. These are intended to point out important
information, share quick methods for activating features, to
define terms, and more. The definitions for these methods
are as follows:
•
Notes
: Presents alternative options for the current feature, menu,
or sub-menu.
•
Tips
: Provides quick or innovative methods, or useful shortcuts.
•
Important
: Points out important information about the current
feature that could affect performance.
•
Warning
: Brings to your attention important information to
prevent loss of data or functionality, or even prevent damage to
your phone.
7
Text Conventions
This manual provides condensed information about how to
use your phone. To make this possible, the following text
conventions are used to represent often-used steps:
Example:
Arrows are used to represent the sequence of
selecting successive options in longer, or
repetitive, procedures.
From the Home screen, press (
Settings Connections
tab Bluetooth
Menu
.
)
Removing the Battery Cover
Release Latch
The battery, micro SIM card and SD card are installed under
the battery cover.
Important!
Caution!
Before removing or replacing the battery cover,
make sure the device is switched off. To turn the
device off, hold down the key until the
Device options pop up displays, then tap
Do not bend or twist the back cover excessively
during installation or removal. Doing so may damage
the cover.
Power off
To remove the battery cover:
1. Hold the device firmly and locate the cover release
la
tch (1).
2. Place your fingernail in the opening (2) and firmly
“pop” the cover off the device (similar to a soda can).
.
Getting Started 8
Installing and Removing the SIM card
Micro SIM card
This device uses a different type of SIM card called a “micro
SIM”. Other larger SIM cards will not function or fit within this
slot.
SIM Card Overview
Important!
Before removing or replacing the micro SIM card,
make sure the device is switched off. To turn the
phone off, hold down the until the Device
Power off
options pop up displays, then tap
The micro SIM card is loaded with your subscription details
such as your telephone number, PIN, available optional
services, and many other features.
.
Some features on your device (such as Wi-Fi Calling) can be
unlocked by using the new micro SIM card.
To use this new micro SIM card, call or contact T-Mobile
customer service for more information.
This card contains the necessary information for identifying
and authenticating the user to the IMS (IP Multimedia
Subsystem).
To install the SIM card:
1. Carefully slide the micro SIM card into the SIM card
socket until it clicks into place.
Important!
9
The micro SIM card and its information can be
easily damaged by scratching or bending, so be
careful when handling, inserting, or removing the
card. Keep all SIM cards out of reach of small
children.
2. Make sure that the card’s gold contacts face into the
device and that the upper-left angled corner of the card
is positioned as shown.
To remove the micro SIM card:
1. Remove the battery cover.
2. Carefully place your fingernail into the end of the micro
SIM slot and push the card slightly out.
3. Carefully slide the card out of the micro SIM card
socket.
Note:
If the card is not inserted correctly, the device will not
detect it and no service will be available. If this happens,
turn off the device, remove the card, and reinstall the
card in the correct orientation.
Installing the microSD Memory Card
Your device supports an optional (external) microSD™
memory cards for storage of media such as music, pictures,
video and other files. The SD card is designed for use with
this mobile device and other devices.
Note:
This device supports a memory card of up to a 64GB.
The device comes in either a 16GB or 32GB model.
1. Remove the battery cover.
2. Locate the microSD card slot on the inside of the
device.
3. Orient the card with the gold strips facing down.
4. Carefully slide the microSD card into the card socket
until it clicks into place.
Important!
Important!
Be sure to align the gold contact pins on the card
with the device’s contact pins.
MicroSD cards should be formatted within the
Storage menu. Using an older or slow microSD
card can affect camera performance, especially for
video recording.
Getting Started 10
To remove the microSD Memory Card:
Installing Battery
1. Remove the battery cover.
2. Firmly press the card into the slot and release it. The
card should pop partially out of the slot.
3. Remove the card from the slot.
4. Replace the battery cover.
Installing the Battery
Before using your device for the first time, install the battery
and charge it fully.
To remove the battery:
Grip the battery at the top end and lift it up and out of
the battery compartment.
Important!
Before removing or replacing the battery, make
sure the device is switched off. To turn the device
off, hold down the until the Device options
pop up displays, then tap
To install the battery:
1. Slide the battery into the compartment (1) so that the
tabs on the end align with the slots at the bottom of the
phone, making sure the connectors align.
2. Gently press down to secure the battery (2).
11
Power off
.
Replacing the Battery Cover
Position the battery cover over the battery
compartment and press down until you hear a click.
Caution!
When replacing the battery cover, do not apply
pressure to the screen (“squeeze”) as this can
damage the screen.
Charging the Battery
Charging Head
USB Cable
Your device is powered by a rechargeable Li-ion battery. A
wall charger, which is used for charging the battery, is
included with your device. Use only approved batteries and
chargers. Ask your local Samsung dealer for further details.
Before using your device for the first time, you must fully
charge the battery.
Note:
Verify that the battery is installed prior to connecting the
wall charger. If both the wall charger is connected and
the battery is not installed, the handset will power cycle
continuously and prevent proper operation. Failure to
unplug the wall charger before you remove the battery,
can cause the device to become damaged.
Important!
1. Connect the USB cable to the charging head.
2. Locate the Charger/Accessory jack.
3. Insert the USB cable into the device’s Charger/
4. Plug the charging head into a standard AC power
It is recommended you fully charge the battery
before using your device for the first time.
Accessory jack.
outlet. The device turns on with the screen locked and
indicates both its charge state and percent of charge.
Getting Started 12
Warning!
While the device is charging, if the touch screen
does not funct
unplug the USB p
ion due to an unstable power supply
ower adapter from the power outlet
or unplug the USB cable from the device.
5. When charging is finished, first unplug the charger’s
power plug from th
e AC wall outlet, then disconnect
the charger’s connector from the phone.
Important!
If your handset has a touch screen display, please
note that a touch screen responds best to a light
touch from the pad of your finger or a non-metallic
stylus. Using excessive force or a metallic object
when pressing on the touch screen may damage
the tempered glass surface and void the warranty.
For more information, refer to “Standard Limited Warranty” on page 315.
Note:
If the charger is incorrectly connected, damage to the
accessory port will occur therefore voiding the phone’s
warranty.
13
Low Battery Indicator
When the battery level is low and only a few minutes of talk
time remain (~15% charge), a warning tone sounds and the
“Battery low” message repeats at regular intervals on the
display. In this condition, your device conserves its remaining
battery power, by dimming the backlight.
When the battery level becomes too low, the device
automatically turns off.
The on-screen battery charge is represented (by default) as a
colored battery icon. You can also choose to display a
percentage value. Having a percentage value on-screen can
provide a better idea of the remaining charge on the battery.
For more information, refer to “Display Settings” on page
248.
Press and then tap
My device
tab
Display Show battery percentage
Settings
Extending Your Battery Life
Active applications, light levels, Bluetooth usage, and GPS
functionality all act to drain your battery. The following is a
list of helpful tips that can help conserve your battery power:
•
Reduce your backlight on time.
•
Turn Bluetooth off when not in use.
•
Turn Wi-Fi off when not in use.
•
Deactivate the GPS when not needed. Most applications using
this function will periodically query the GPS satellites for your
current location; each query drains your battery.
•
Do not wait until your battery is completely depleted before
charging your device. Repeating this process of a complete
.
discharge and recharge can over time reduce the storage
capacity of any battery.
•
Use the Power Saving feature to deactivate some hardware and
interface functions.
•
Check the Battery use screen to review what features or functions
have been consuming your battery resources.
•
Check the Running Services and close any unnecessary
applications.
Getting Started 14
•
Use the Task Manager feature to end/shutdown background
applications that are still running. These minimized applications
can, over time, cause your device to “slow down”.
•
Animated wallpapers use processing power, memory, and more
power. Change your Live Wallpaper to a non-animated Wallpaper
gallery or Gallery image.
Switching the Device On or Off
Once the device has been configured, you will not be
prompted with setup screens again.
To turn the device on:
Note:
Press and hold (
switches on.
The device searches for your network and after finding
it, you can make or receive calls.
The display language is preset to English at the factory.
To change the languag
more inf
ormation, refer to “Language and Input
Settings” on page 266.
15
Power/End
e, use the Language menu.
) until the device
For
To turn the device off:
1. Press and hold (
options screen appears.
Power off
( ).
2. Ta p
Initial Device Configuration
1. Select a language from the associated field.
English is the default language.
Start
and follow the on-screen setup instructions.
2. Ta p
Note:
You may be prompted with a notification that your
activation is completed.
Note:
Enabling Google location services can drain battery
power.
Finish
3. Tap
4. Read the on-screen System Manager Application
to complete the setup process.
information.
Power/End
) until the Device
Note:
This software collects only diagnostic data from your
device so that T-Mobile technicians can better
troubleshoot issues with your device.
5. Select either
Close
or
Important!
6. When prompted with the Dropbox activation screen,
you can choose to either:
account
No thanks
More Info..
to close the message screen.
Selecting
screen and does not disable data collection.
To disable data collection, go to
Accounts
tab
diagnostics
feature. For more information, refer to “Collect
Diagnostics” on page 278.
,
I already have an account, Disclaimer
to continue.
(to read additional information)
Close
only closes the current description
Settings
Backup and reset Collect
and turn off the
Create a new dropbox
Allow Diagnostics
, or tap
Restarting the Device
1. Press and hold (
options screen appears.
Restart
2. Ta p
( ).
Power/End
Locking and Unlocking the Device
By default, the device screen locks when the backlight turns
off.
Place your finger on the screen and swipe the glass in
any of the directions shown unlock the device.
Note:
You can choose to configure lock settings to prevent
unauthorized use of your device. For more information,
refer to “Secur
ity” on page 280.
) until the Device
Note:
For more information, refer to “Dropbox” on page 164.
7. Go through the on-screen tutorial.
Getting Started 16
Voicemail
Setting Up Your Voicemail
Your device automatically transfers all unanswered calls to
voicemail, even if your device is in use or turned off. As soon
as your battery is charged and the micro SIM card inserted,
activate your voicemail account.
Important!
Note:
Always use a password to protect against
unauthorized access.
For new users, follow the instructions below to set up
voicemail:
Voicemail setup may be different depending on your
network.
1. From the Home screen, tap and then touch and
hold the
You may be prompted to enter a password.
2. Follow the tutorial to create a password, a greeting,
and a display name.
17
key until the device dials voicemail.
Accessing Your Voicemail
You can access your Voicemail by either pressing and holding
on the keypad, or by using t
icon, then tapping the Voicemail application. To access Voice
Mail using the menu:
1. From the Home screen, tap and then touch and
hold
Note:
Touching and holding will launch the voicemail
application.
2. When connected, follow the voice prompts from the
voicemail center.
until th
Accessing Your Voicemail From Another Phone
1. Dial your wireless phone number.
2. When you hear your voicemail greeting, press the
asterisk key on the phone you are using.
3. Enter your passcode.
he device’s Application
e device dials voicemail.
Section 2: Understanding Your Device
This section outlines key features of your device. It also
describes the device’s keys, screen and the icons that
display when the device is in use.
Features of Your Device
Your device is lightweight, easy-to-use and offers many
significant features. The following list outlines a few of the
features included in your device.
•
Touch screen with virtual (on-screen) QWERTY keyboard
•
High Speed Packet Access Plus (HSPA+) delivering data speeds
faster than the current 3G network technology.
•
4.8” HD Super AMOLED® screen (1280x720)
•
Android 4.3, Jelly Bean Platform
•
Galaxy Gear™ compliant. For a list of compatible smartphones,
Smart Switch™ compliant. For more information, see
www.samsungsmartswitch.com
•
KNOX™ compliant. For more information, see
www.samsung.com/knox
•
Support for Gestures (Screen Shot, Quick pause, Quick Rotate,
®
Tap to Top of List, Missed Event Alert, and Camera Quick Access)
•
Wi-Fi ® Capability
•
Apps available to download from the Google Play™ Store
•
Access Movies, TV Shows, Music, Games, and Books with
Samsung Hub™
•
Samsung Link™ to share your media content across connected
devices. Cloud connectivity is enabled via the use of an external
Web storage service
•
Compliant with AllShare Cast Hub
•
8 Megapixel Camera and Camcorder with autofocus and digital
zoom
•
1.9 Megapixel Front Facing camera for Video Chat
•
Share Shot picture sharing functionality
•
S-Beam and Android Beam file transfer technology
•
Share Shot camera sharing-capable via multi-connect Wi-Fi
Direct connection
•
Bluetooth enabled
•
NFC-compatible
Understanding Your Device 18
•
Full Integration of Google Mobile™ Services (Gmail, YouTube,
Google Maps, Google Voice Search)
•
Multiple Messaging Options: Text/Picture/Video Messaging, and
Instant Messaging with Windows Live Messenger, and Google
Hangouts™
•
Corporate and Personal Email
•
Music Player with multitasking features
•
Pre-loaded e-reader applications such as: Play Books™
•
Assisted GPS (Google Navigation)
•
Webkit-based browser
•
Reader Mode can transform content-rich Web sites into easier to
read pages.
•
Expandable memory slot - supports up to 64GB microSD
•
Mobile HotSpot Capability
•
USB Tethering-capable
•
T-M obil e® TV
•
Google Play™ Music
•
Compatibility with a new micro SIM card
•
Wi-Fi Calling via the use of a micro SIM card
19
•
HD Video Player 1080p
– Codec: MPEG4, H.264, H.263, VC-1, WMV7/8, VP8, MP4/3GP
– Format: 3GP (MP4), WMV (ASF), AVI, and DivX
•
Video Player support for PIP (Picture in Picture) viewing
•
DivX Certified® to play DivX® video up to HD 720p, including
premium content
•
Kies Air to wirelessly sync your PC with your phone via a Wi-Fi
connection
•
Contextual tags available within the Camera application
•
Multi-WIndow functionality
•
Reader Mode available within the browser allowing users to
convert existing Web pages into a more accessibly readable
source
•
Pop-up Play (Picture in Picture) functionality available via the
video player
•
Easy mode functionality converts the current User Interface into
larger and easier to use format
®
Front View
7
8
9
10
11
4
3
1
12
5 6
2
6
The following illustrations show the main elements of your
device. The following list correlates to the illustrations.
1.
Headset jack
headset so you can listen to music.
Indicator light
2.
colors and flashing patterns to indicate different
notifications and statuses. Events include Charging,
Low battery, and Missed event:
•
Powering on -
•
Battery Charging -
•
Battery Fully Charged -
•
Low Battery or Charging Error-
•
Missed Notification (Call or Messaging) -
For more information, refer to “LED Indicator” on page
249.
allows you to connect a hands-free
illuminates with a series of distinct
blue
blinks/animates
red
remains on
green
remains on.
red
blinks/animates
blue
blinks/animates
Understanding Your Device 20
Menu key
3.
4.
5.
6.
7.
21
displays a list of options available for the
current screen. From the Home screen it displays Add
apps and widgets, Create folder, Set wallpaper, Edit
page, Search, and Settings options.
Home
key displays the Home screen when pressed.
Press and hold to display your recent apps, Task
manager, and Remove all option.
Double-press to activate S Voice.
USB Power/Accessory connector
a power cable or optional accessories such as a USB/
data cable.
Microphone
callers to hear you clearly when you are speaking to
them. There are two microphones on the device:
•
Bottom microphone: used during handset mode.
•
Top microphone: used while an active call is in the
speakerphone mode and assists in noise cancellation
(2 microphone solution).
Back key
entries.
is used during phone calls and allows other
redisplays the previous screen or clears
allows you to connect
8.
Display
shows all the information needed to operate
your phone, such as the connection status, received
signal strength, phone battery level, and time.
9.
Front Facing Camera
facing the screen and allows you to video conference.
Proximity Sensor
10.
surface of the screen. This is typically used to detect
when your face is pressed up against the screen, such
as during a phone call.
•
While talking on the phone, the sensor detects talk activity and
locks the keypad to prevent accidental key presses.
11.
Light Sensor
adjust the screen brightness/contrast. This sensor
decreases screen brightness in dim light.
•
In a bright light condition (outdoors), the sensors cause the
device to increase the brightness and contrast for better
viewing.
•
In dim light conditions, the device decreases the screen
brightness to compensate.
12.
Receiver
allows you to hear the other caller and the
different ring tones or sounds offered by your phone.
allows you to take pictures while
detects how close an object is to the
lets you use the ambient light level to
Back View
The following illustration shows the external elements of your
Device:
1.
microSD Card Slot
card to expand the memory of your device.
micro SIM Card Slot
2.
SIM card.
1 5
15
2 3
23
3.
External speaker
other sounds offered by your phone.
Camera lens
4.
Flash
is used to take photos in low-light conditions.
5.
(internal) allows you use a microSD
(internal) Installation location for
allows you to hear ringers, music, and
is used to take photos.
4
4
Side Views
The following illustration shows the side elements of your
device:
1
1.
Volume key
standby mode (with the phone open) or adjust the voice
volume during a call.
•
allows you to adjust the ringer volume in
When receiving an incoming call:
Pressing the volume key down mutes the ring tone.
2
Understanding Your Device 22
Power/End key
2.
switches the phone off and on.
Press and hold for two seconds to turn toggle the Silent
mode or Airplane mode states, turn the device on or
off, or Restart.
Device Display
Your display provides information about the device’s status,
and is the interface to manage features. The display
indicates your connection status, signal strength, battery
status and time. Icons display at the top of the device when
an incoming call or message is received and also alerts you
at a specified time when an alarm was set. The screen also
displays notifications, and Application (or shortcut) bar with
five primary shortcuts: Phone, Contacts, Messaging, Internet,
and Apps.
Display settings
In this menu, you can change various settings for the for the
wallpaper, cube, brightness or backlight.
From the Home screen, tap (
Settings
) (
(
device
My device
MyMy device
My device
For more information, refer to “Display Sett
page 248.
23
Apps
My device
)
tab)
ings” on
Display
Status Bar
Indicator Icons
Note:
.
The Status Bar shows information about the connection
status, signal strength, phone battery level, and time, and
displays notifications about incoming messages, calls and
other actions.
This list identifies the icons you see on your phone’s display
screen:
This list identifies the symbols you’ll see on your device’s
display and Indicator area:
Some Notification icons can be hidden manually by
toggling the status of the Notification panel function. For
more information, refer to “Accessing Additional Screen Functions” on page 32.
Displays your current signal strength. The greater
the number of bars, the stronger the signal.
Indicates that the Airplane Mode is active. You
cannot send or receive any calls or access online
information.
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