Samsung SCX-6X45 User Manual

© 2006 Samsung Electronics Co., Ltd. All rights reserved.

This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not
responsible for any direct or indirect damages, arising from or related to use of this user’s guide.

• SCX-6345N is model name of Samsung Electronics Co., Ltd.

• Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.

• PCL and PCL 6 are trademarks of Hewlett-Packard company.

• Microsoft, Windows and Windows NT are either registered trademarks of Microsoft Corporation.

• PostScript 3 is a trademark of Adobe System, Inc.

• UFST® and MicroType™ are registered trademarks of Monotype Imaging Inc.

• TrueType, LaserWriter and Macintosh are trademarks of Apple Computer, Inc.

• All other brand or product names are trademarks of their respective companies or organizations.

CONTACT SAMSUNG WORLD WIDE

If you have any comments or questions regarding Samsung products, contact the
Samsung customer care center.

Country Customer Care Center Web Site

ARGENTINE 0800-333-3733 www.samsung.com/ar

AUSTRALIA 1300 362 603 www.samsung.com/au

AUSTRIA

BELGIUM 0032 (0)2 201 24 18 www.samsung.com/be

BRAZIL 0800-124-421

CANADA 1-800-SAMSUNG (7267864) www.samsung.com/ca

CHILE 800-726-7864 (SAMSUNG) www.samsung.com/cl

CHINA 800-810-5858

COLOMBIA 01-8000-112-112 www.samsung.com/co

COSTA RICA 0-800-507-7267 www.samsung.com/latin

CZECH
REPUBLIC

DENMARK 70 70 19 70 www.samsung.com/dk

ECUADOR 1-800-10-7267 www.samsung.com/latin

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ESTONIA 800-7267 www.samsung.ee

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FRANCE 3260 SAMSUNG or

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ITALIA 800-SAMSUNG(7267864)

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0800-SAMSUNG (726-7864)

4004-0000

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844 000 844 www.samsung.com/cz

Distributor pro Českou republiku : Samsung Zrt., česka
organizační složka Vyskočilova 4, 14000 Praha 4

00-800-500-55-500

08 25 08 65 65 (€ 0,15/min)

(€ 0,14/min)

1800 110011

800-048989

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www.samsung.com/br

www.samsung.com.cn

www.samsung.com/fr

www.samsung.de

www.samsung.com/in/

www.samsung.com/it

index.htm

Country Customer Care Center Web Site

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IRELAND

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AFRICA

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TOBAGO

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www.samsung.com/ph

(7267864)

www.samsung.com/pl

022-607-93-33

1-800-751-2676 www.samsung.com/latin

0818 717 100 www.samsung.com/uk

0860 726 7864 (SAMSUNG) www.samsung.com/za

www.samsung.com/th

02-689-3232

1-800-7267-864 www.samsung.com/latin

CONTENTS

About this user’s guide .................................................................................................................................................i

Finding more information .............................................................................................................................................i

Safety and Regulatory Information ..............................................................................................................................ii

1. Introduction

Special features ...................................................................................................................................................... 1.1

Machine overview ................................................................................................................................................... 1.2

Control panel overview ............................................................................................................................................ 1.4

Introducing the touch screen and useful buttons .................................................................................................... 1.5

Understanding the Status LED ................................................................................................................................ 1.6

Menu map ............................................................................................................................................................... 1.6

Front view ........................................................................................................................................................... 1.2

Rear view ............................................................................................................................................................ 1.3

Touch screen ...................................................................................................................................................... 1.5

Machine Setup button ......................................................................................................................................... 1.5

Job Status button ................................................................................................................................................ 1.5

Power Saver button ............................................................................................................................................ 1.5

Interrupt button ................................................................................................................................................... 1.5

Status .................................................................................................................................................................. 1.6

Main screen ........................................................................................................................................................ 1.6

Machine Setup button ......................................................................................................................................... 1.7

Job Status button ................................................................................................................................................ 1.7

2. Software overview

Supplied software .................................................................................................................................................... 2.1

Printer driver features .............................................................................................................................................. 2.2

System requirements .............................................................................................................................................. 2.2

3. Getting Started

Setting up the hardware .......................................................................................................................................... 3.1

Setting up the network ............................................................................................................................................ 3.1

Supported operating systems ............................................................................................................................. 3.2

Configuring network protocol via the machine .................................................................................................... 3.2

Installing the software ............................................................................................................................................. 3.2

Machine's basic settings ......................................................................................................................................... 3.3

Setting the authentication password ................................................................................................................... 3.3

Setting the date and time .................................................................................................................................... 3.4

Changing the display language .......................................................................................................................... 3.4

Setting job timeout .............................................................................................................................................. 3.4

Using energy saving feature ............................................................................................................................... 3.4

Setting the default tray and paper ....................................................................................................................... 3.5

Changing the default settings ............................................................................................................................. 3.5

Understanding the keyboard ................................................................................................................................... 3.5

4. Loading originals and print media

Loading originals ..................................................................................................................................................... 4.1

On the scanner glass .......................................................................................................................................... 4.1

In the DADF ........................................................................................................................................................ 4.1

Selecting print media ............................................................................................................................................... 4.2

Specification on print media ................................................................................................................................ 4.3

Media sizes supported in each mode ................................................................................................................. 4.4

Guidelines for selecting and storing print media ................................................................................................. 4.4

Loading paper ......................................................................................................................................................... 4.5

In the tray 1 ......................................................................................................................................................... 4.5

In the multi-purpose tray ..................................................................................................................................... 4.6

Setting the paper size and type ............................................................................................................................... 4.8

5. Copying

Understanding the Copy screen .............................................................................................................................. 5.1

Basic tab ............................................................................................................................................................. 5.1

Advanced tab ...................................................................................................................................................... 5.1

Image tab ............................................................................................................................................................ 5.1

Copying originals ..................................................................................................................................................... 5.2

Changing the settings for each copy ....................................................................................................................... 5.2

Changing the size of originals ............................................................................................................................. 5.2

Reducing or enlarging copies ............................................................................................................................. 5.3

Copying on both sides of originals (Duplex) ....................................................................................................... 5.3

Deciding the form of copy output (Collated / Staple) .......................................................................................... 5.3

Selecting the type of original (Text/Photo) .......................................................................................................... 5.4

Changing the darkness ....................................................................................................................................... 5.4

Using special copy features .................................................................................................................................... 5.4

ID card copying ................................................................................................................................................... 5.4

2-up or 4-up copying (N-up) ................................................................................................................................ 5.4

Poster copying .................................................................................................................................................... 5.5

Clone copying ..................................................................................................................................................... 5.5

Book copying ...................................................................................................................................................... 5.5

Booklet copying .................................................................................................................................................. 5.6

Cover copying ..................................................................................................................................................... 5.6

Transparency copying ........................................................................................................................................ 5.6

Erasing edges ..................................................................................................................................................... 5.7

Erasing background images ............................................................................................................................... 5.7

Shifting margins .................................................................................................................................................. 5.7

6. Faxing (Optional)

Preparing to fax ....................................................................................................................................................... 6.1

Understanding the Fax screen ................................................................................................................................ 6.1

Basic tab ............................................................................................................................................................. 6.1

Advanced tab ...................................................................................................................................................... 6.1

Image tab ............................................................................................................................................................ 6.2

Sending a fax .......................................................................................................................................................... 6.2

Setting the fax header ......................................................................................................................................... 6.2

Sending a fax ...................................................................................................................................................... 6.2

Sending a fax manually (On Hook Dial) .............................................................................................................. 6.3

Automatic resending ........................................................................................................................................... 6.3

Redialing the last number ................................................................................................................................... 6.3

Delaying a fax transmission ................................................................................................................................ 6.3

Sending a priority fax .......................................................................................................................................... 6.4

Receiving a fax ........................................................................................................................................................ 6.4

Changing the receive modes .............................................................................................................................. 6.4

Receiving manually in Telephone mode ............................................................................................................. 6.4

Receiving automatically in Answering Machine/Fax mode ................................................................................. 6.4

Receiving faxes manually using an extension telephone ................................................................................... 6.4

Receiving in secure receiving mode ................................................................................................................... 6.5

Printing received faxes on both sides of the paper ............................................................................................. 6.5

Receiving faxes in memory ................................................................................................................................. 6.5

Adjusting the document settings ............................................................................................................................. 6.5

Duplex ................................................................................................................................................................. 6.5

Resolution ........................................................................................................................................................... 6.5

Original Type ...................................................................................................................................................... 6.6

Darkness ............................................................................................................................................................. 6.6

Erase Background .............................................................................................................................................. 6.6

Color Mode ......................................................................................................................................................... 6.6

Setting up a fax phonebook .................................................................................................................................... 6.6

Storing individual fax numbers (Speed Dial No.) ................................................................................................ 6.6

Storing Group fax numbers (Group No.) ............................................................................................................. 6.7

Setting up a fax phonebook using SyncThru Web Service ................................................................................. 6.7

Using the polling option ........................................................................................................................................... 6.7

Storing the originals for polling ........................................................................................................................... 6.8

Printing (Deleting) the polling document ............................................................................................................. 6.8

Polling a remote fax ............................................................................................................................................ 6.8

Polling from a remote Mailbox ............................................................................................................................ 6.8

Using Mailbox .......................................................................................................................................................... 6.9

Creating Mailbox ................................................................................................................................................. 6.9

Storing originals in Mailbox ................................................................................................................................. 6.9

Faxing to a remote Mailbox ................................................................................................................................ 6.9

Printing a report after sending a fax ...................................................................................................................... 6.10

Sending a fax in toll save time .............................................................................................................................. 6.10

Adding documents to a reserved delay fax job ..................................................................................................... 6.10

Forwarding a received fax to other destination ..................................................................................................... 6.11

Forwarding a sent fax to other destination by a fax .......................................................................................... 6.11

Forwarding a received fax to other destination by a fax ................................................................................... 6.11

Forwarding a sent fax to other destination by an email .................................................................................... 6.11

Forwarding a received fax to other destination by an email ............................................................................. 6.11

7. Scanning

Understanding the Scan screen .............................................................................................................................. 7.1

Basic tab ............................................................................................................................................................. 7.1

Advanced tab ...................................................................................................................................................... 7.2

Image tab ............................................................................................................................................................ 7.2

Output tab ........................................................................................................................................................... 7.2

Scanning originals and sending through email (Scan to Email) .............................................................................. 7.3

Sending a scanned image to several destinations as an email attachment ....................................................... 7.3

Storing email addresses ..................................................................................................................................... 7.3

Entering email addresses by the address book .................................................................................................. 7.4

Entering email addresses by the keyboard ......................................................................................................... 7.4

Scanning originals and sending via Samsung Network Scan Manager (NetScan) ................................................. 7.5

Preparation for network scanning ....................................................................................................................... 7.5

Scanning and sending via NetScan .................................................................................................................... 7.5

Scanning originals and sending via SMB/ FTP (Scan to Server) ............................................................................ 7.5

Preparation for scanning to SMB/FTP ................................................................................................................ 7.5

Scanning and sending to SMB/FTP server ......................................................................................................... 7.6

Changing the scan feature settings ......................................................................................................................... 7.6

Duplex ................................................................................................................................................................. 7.6

Resolution ........................................................................................................................................................... 7.7

Original Size ....................................................................................................................................................... 7.7

Original Type ...................................................................................................................................................... 7.7

Color Mode ......................................................................................................................................................... 7.7

Darkness ............................................................................................................................................................. 7.8

Erase Background .............................................................................................................................................. 7.8

Scan to Edge ...................................................................................................................................................... 7.8

Quality ................................................................................................................................................................. 7.8

File Format .......................................................................................................................................................... 7.8

Scan Preset ........................................................................................................................................................ 7.8

8. Basic printing

Printing a document ................................................................................................................................................ 8.1

Canceling a print job ............................................................................................................................................... 8.1

9. Machine status and advanced setup

Machine Setup ........................................................................................................................................................ 9.1

Machine Status screen ....................................................................................................................................... 9.1

Admin Setting screen .......................................................................................................................................... 9.1

Browsing the machine’s status ................................................................................................................................ 9.1

General settings ...................................................................................................................................................... 9.2

Copy Setup ............................................................................................................................................................. 9.3

Fax Setup ................................................................................................................................................................ 9.4

Network Setup ......................................................................................................................................................... 9.5

Authentication ......................................................................................................................................................... 9.6

Optional Service ...................................................................................................................................................... 9.6

Remote Service ....................................................................................................................................................... 9.7

Printing a report ....................................................................................................................................................... 9.7

10. Maintenance

Printing a machine report ...................................................................................................................................... 10.1

Monitoring the supplies life .................................................................................................................................... 10.1

Finding the serial number ...................................................................................................................................... 10.1

Sending the toner reorder notification ................................................................................................................... 10.1

Sending the drum reorder notification ................................................................................................................... 10.1

Checking Stored Documents ................................................................................................................................ 10.2

Cleaning your machine ......................................................................................................................................... 10.2

Cleaning the outside ......................................................................................................................................... 10.2

Cleaning the inside ........................................................................................................................................... 10.2

Cleaning the transfer unit .................................................................................................................................. 10.2

Cleaning the scan unit ...................................................................................................................................... 10.2

Maintaining the cartridge ....................................................................................................................................... 10.3

Replacing the toner cartridge ............................................................................................................................ 10.3

Replacing the drum cartridge ............................................................................................................................ 10.4

Maintenance Parts ................................................................................................................................................ 10.6

Managing your machine from the website ............................................................................................................ 10.6

11. Troubleshooting

Clearing document jams ....................................................................................................................................... 11.1

Misfeed of exiting paper .................................................................................................................................... 11.1

Roller misfeed ................................................................................................................................................... 11.2

Clearing paper jams .............................................................................................................................................. 11.2

In the tray 1 ....................................................................................................................................................... 11.2

In the optional tray ............................................................................................................................................ 11.3

In the multi-purpose tray ................................................................................................................................... 11.5

In the fuser area or around the toner cartridge ................................................................................................. 11.5

In the paper exit area ........................................................................................................................................ 11.6

In the duplex unit area ...................................................................................................................................... 11.6

In the stacker (finisher) ..................................................................................................................................... 11.7

Tips for avoiding paper jams ............................................................................................................................. 11.8

Understanding display messages ......................................................................................................................... 11.8

Solving other problems ....................................................................................................................................... 11.13

Touch screen problem .................................................................................................................................... 11.13

Paper feeding problems .................................................................................................................................. 11.13

Printing problems ............................................................................................................................................ 11.14

Printing quality problems ................................................................................................................................ 11.16

Copying problems ........................................................................................................................................... 11.18

Scanning problems ......................................................................................................................................... 11.19

Network Scan problems .................................................................................................................................. 11.19

Fax problems .................................................................................................................................................. 11.20

Common Windows problems .......................................................................................................................... 11.20

Common PostScript problems ........................................................................................................................ 11.21

Common Linux problems ................................................................................................................................ 11.21

Common Macintosh problems ........................................................................................................................ 11.23

12. Ordering supplies and accessories

Toner cartridge ...................................................................................................................................................... 12.1

Drum cartridge ...................................................................................................................................................... 12.1

Accessories ........................................................................................................................................................... 12.1

How to purchase ................................................................................................................................................... 12.2

13. Installing accessories

Precautions to take when installing accessories ................................................................................................... 13.1

Installing a memory DIMM .................................................................................................................................... 13.1

Activating the added memory in the PS printer properties ............................................................................... 13.2

Replacing the Stapler ............................................................................................................................................ 13.2

Enabling Fax feature after installing the fax option kit ........................................................................................... 13.3

14. Specifications

General specifications ........................................................................................................................................... 14.1

Printer specifications ............................................................................................................................................. 14.1

Copier specifications ............................................................................................................................................. 14.2

Scanner specifications .......................................................................................................................................... 14.2

Facsimile specifications (optional) ........................................................................................................................ 14.3

Index

About this user’s guide

Finding more information

This user’s guide provides information about basic understanding of the
machine as well as detailed explanation on each step during the actual
usage. Both novice users and professional users can refer to this guide for
installing and using the machine.

This explanation is mainly based on the Microsoft Windows operating
system.

Some terms in this guide are used interchangeably, as below.

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• The model name such as SCX-6345N is synonymous with the
machine.

The following table offers the conventions of this guide.

Convention Description Example

Bold Used for texts on the

screen or actual prints on
the machine.

Note Used to provide

additional information or
detailed specification of
the machine function and
feature.

Caution Used to give users

information to protect the
machine from possible
mechanical damage or
malfunction.

Footnote Used to provide more

detailed information on
certain words or a
phrase.

> Used to show the steps

of selecting or pressing
items in order.
The example means;
press Copy from the

Main screen, press the
Advanced tab, and then

press Clone Copy.

(Page 1.1) Used to guide users to

the reference page for
the additional detailed
information.

Copy Setup

Note

The date format
may differ from
country to country.

Caution

Do not touch the
green underside of
the toner cartridge.

a. pages per minute

Copy > the Advanced tab >
Clone Copy

(Page 1.1)

You can find information for setting up and using your machine from the
following resources, either as a print-out or onscreen.

Quick Install
Guide

Online User’s
Guide

Network Printer
User’s Guide

Printer Driver
Help

Samsung website If you have Internet access, you can get

Provides information on setting up your
machine and this requires that you follow
the instructions in the guide to prepare the
machine.

Provides you with step-by-step
instructions for using your machine’s full
features, and contains information for
maintaining your machine,
troubleshooting, and installing
accessories.

This user’s guide also contains Software
section to provide you with information on
how to print documents with your machine
in various operating systems, and how to
use the included software utilities.

Contained on the Network Utilities CD,
this guide provides you with information on
setting up and connecting your machine to
a network.

Provides you with help information on
printer driver properties and instructions
for setting up the properties for printing. To
access a printer driver help screen, click

Help

from the printer properties dialog

box.

help, support, printer drivers, manuals,
and order information from the Samsung
website, www.samsungprinter.com

.

Note

Items, features, options on the touch screen may differ between
models depending on their configurations.

i

Safety and Regulatory Information

Important Precautions and Safety Information

When using this machine, these basic safety precautions should always be
followed to reduce risk of fire, electric shock and injury to people:

1 Read and understand all instructions.

2 Use common sense whenever operating electrical appliances.

3 Follow all warnings and instructions marked on the machine and in the

literature accompanying the machine.

4 If an operating instruction appears to conflict with safety information,

heed the safety information. You may have misunderstood the
operating instruction. If you cannot resolve the conflict, contact your
sales or service representative for assistance.

5 Unplug the machine from the AC wall socket and/or telephone jack

before cleaning. Do not use liquid or aerosol cleaners. Use only a damp
cloth for cleaning.

6 Do not place the machine on an unstable cart, stand or table. It may fall,

causing serious damage.

7 Your machine should never be placed on, near or over a radiator,

heater, air conditioner or ventilation duct.

8 Do not allow anything to rest on the power. Do not locate your machine

where the cords will be abused by persons walking on them.

9 Do not overload wall outlets and extension cords. This can diminish

performance, and may result in the risk of fire or electric shock.

10 Do not allow pets to chew on the AC power, telephone or PC interface

cords.

11 Never push objects of any kind into the machine through case or

cabinet openings. They may touch dangerous voltage points, creating a
risk of fire or shock. Never spill liquid of any kind onto or into the
machine.

• If the machine has been exposed to rain or water.

• If the machine does not operate properly after instructions have been
followed.

• If the machine has been dropped, or the cabinet appears damaged.

• If the machine exhibits a sudden and distinct change in performance.

15 Adjust only those controls covered by the operating instructions.

Improper adjustment of other controls may result in damage, and may
require extensive work by a qualified service technician to restore the
machine to normal operation.

16 Avoid using this machine during a lightning storm. There may be a

remote risk of electric shock from lightning. If possible, unplug the AC
power and telephone cord for the duration of the lightning storm.

17 The Power cord supplied with your machine should be used for safe

operation. If you are using a cord which is longer than 2 m with 110 V

machine, then it should be 16 AWG

18 Use only No.26 AWG

19 SAVE THESE INSTRUCTIONS.

1

or larger telephone line cord.

1

or bigger.

Laser Safety Statement

The printer is certified in the U.S. to conform to the requirements of DHHS 21
CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC 825.

Class I laser products are not considered to be hazardous. The laser system
and printer are designed so there is never any human access to laser
radiation above a Class I level during normal operation, user maintenance or
prescribed service condition.

WARNING

Never operate or service the printer with the protective cover removed from
Laser/Scanner assembly. The reflected beam, although invisible, can
damage your eyes.

12 Your machine may have a heavy cover for optimal pressure on the

document for the best scanning and/or faxing (usually the flatbed-type
machine). In this case, replace the cover after placing document on the
scan glass, by holding and moving it down slowly until it seats on its
location.

13 To reduce the risk of electric shock, do not disassemble the machine.

Take it to a qualified service technician when repair work is required.
Opening or removing covers may expose you to dangerous voltages or
other risks. Incorrect reassembly could cause electric shock when the
unit is subsequently used.

14 Unplug the machine from the telephone jack, PC and AC wall outlet and

refer servicing to qualified service personnel under the following
conditions:

• When any part of the power cord, plug or connecting cable is
damaged or frayed.

• If liquid has been spilled into the machine.

1 AWG: American Wire Gauge

ii

When using this product, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to persons:

Ozone Safety

During normal op er atio n, this m ac hi ne pro du ce s o zo ne . T he
ozone produced does not present a haza rd to the operator.
However, it is advisable that the machine be operated in a
well ventilated area.

If you need additional inf orm a tio n abo ut ozon e, ple as e
request your nearest Samsung dealer.

Mercury Safety

SCANNING AND DISPLAY LAMPS INSIDE THIS PRODUCT
CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED
OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. For
details see lamprecycle.org, eiae.org, or call 1-800-Samsung

California USA Only

This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium
coin cells in the product sold or distributed ONLY in California USA.

Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.

Power Saver

This printer contains adva nced energy conservation technology that reduces
power consu m ption when it is not in active use.

When the printer does not receive data for an extended period of time, power
consumption is automatically lowered.

Recycling

Please recycle or dispose of t he packaging material for this
product in an environmentally responsible manner.

Correct Disposal of This Product (W aste Electrical
& Electronic Equipment)

(Applicable in the European Union and other European
countries with separate collection systems)

This marking shown on the product or its literature,
indicates tha t it should not be disposed with other
household wa stes at the end of its working life. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, please separate this from
other types of w astes a nd recyc le it resp onsibly to prom ote
the sustainable reuse of material resources.

Household users should cont act either the ret ailer where they pu rchased this
product, or their local govern ment office, for details of where and how they
can take this item for en vironmentally safe recycling.

Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product should not be mixed with
other commercial wastes for disposal.

Radio Frequency Emissions

FCC Information to the User

This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, incl uding
interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a
Class A digit al device, p ursuant to Part 15 of th e FCC Ru les. These limits ar e
designed to provide reasonable protection against harmful interference in a
residential ins tallation. T his equipme nt generates , uses and c an radiate ra dio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However , the re is no guar antee tha t interfere nce will no t occur in a p articul ar
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determ ined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:

• Reorient or reloc ate the rec eiv in g ant en na.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

• Consult the dealer or experienced radio TV technician for help.

iii

Caution:

Change or modifications not expressly approved by the manufacturer
responsible for compliance could void the user's authority to operate the
equipment.

Canadian Radio Interference Regulations

This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry
and Science Canada.

Cet appareil numérique respecte les limites de bruits radioélectriques
applicables aux appareils numériques de Classe A prescrites dans la norme
sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par
l’Industrie et Sciences Canada.

RFID (Radio Frequency Interface Device)

RFID operation is subject to the following two conditions:(1) this device may
not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.

Fax Branding

The Telephone Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device to send any message via
a telephone facsimile machine unless such message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of
the transmission the following information:

(1) the date and time of transmission

(2) identification of either business, business entity or individual sending the
message; and

(3) telephone number of either the sending machine, business, business
entity or individual.

The Telephone Company may make changes in its communications facilities,
equipment operations or procedures where such action is reasonably
required in the operation of its business and is not inconsistent with the rules
and regulations in FCC Part 68. If such changes can be reasonably expected
to render any customer terminal equipment incompatible with telephone
company communications facilities, or require modification or alteration of
such terminal equipment, or otherwise materially affect its use or
performance, the customer shall be given adequate notice in writing, to allow
the customer an opportunity to maintain uninterrupted service.

Ringer Equivalence Number

The Ringer Equivalence Number and FCC Registration Number for this
machine may be found on the label located on the bottom or rear of the
machine. In some instances you may need to provide these numbers to the
telephone company.

The Ringer Equivalence Number (REN) is a measure of the electrical load
placed on the telephone line, and is useful for determining whether you have
“overloaded” the line. Installing several types of equipment on the same
telephone line may result in problems making and receiving telephone calls,
especially ringing when your line is called. The sum of all Ringer Equivalence
Numbers of the equipment on your telephone line should be less than five in

order to assure proper service from the telephone company. In some cases,
a sum of five may not be usable on your line. If any of your telephone
equipment is not operating properly, you should immediately remove it from
your telephone line, as it may cause harm to the telephone network.

WARNING:

FCC Regulations state that changes or modifications to this equipment not
expressly approved by the manufacturer could void the user’s authority to
operate this equipment. In the event that terminal equipment causes harm to
the telephone network, the telephone company should notify the customer
that service may be stopped. However, where prior notice is impractical, the
company may temporarily cease service, providing that they:

a) promptly notify the customer.

b) give the customer an opportunity to correct the equipment problem.

c) inform the customer of the right to bring a complaint to the Federal
Communication Commission pursuant to procedures set out in FCC Rules
and Regulations Subpart E of Part 68.

You should also know that:

• Your machine is not designed to be connected to a digital PBX system.

• If you intend to use a computer modem or fax modem on the same phone
line as your machine, you may experience transmission and reception
problems with all the equipment. It is recommended that no other
equipment, except for a regular telephone, share the line with your
machine.

• If your area experiences a high incidence of lightning or power surges, we
recommend that you install surge protectors for both the power and the
telephone lines. Surge protectors can be purchased from your dealer or
telephone and electronic specialty stores.

• When programming emergency numbers and/or making test calls to
emergency numbers, use a non-emergency number to advise the
emergency service dispatcher of your intentions. The dispatcher will give
you further instructions on how to actually test the emergency number.

• This machine may not be used on coin service or party lines.

• This machine provides magnetic coupling to hearing aids.

• You may safely connect this equipment to the telephone network by
means of a standard modular jack, USOC RJ-11C.

Declaration of Conformity (European Countries)

Approvals and Certifications

The CE marking applied to this product symbolizes
Samsung Electronics Co., Ltd. Declaration of Conformity
with the following applicable 93/68/EEC Directives of the
European Union as of the dates indicated:

January 1, 1995

the member states related to low voltage equipment.

January 1, 1996

of the laws of the Member States related to electromagnetic compatibility.

March 9, 1999

telecommunications terminal equipment and the mutual recognition of their
conformity.

: Council Directive 73/23/EEC Approximation of the laws of

: Council Directive 89/336/EEC (92/31/EEC), approximation

: Council Directive 1999/5/EC on radio equipment and

iv

A full declaration, defining the relevant Directives and referenced standards
can be obtained from your Samsung Electronics Co., Ltd. representative.

EC Certification

Certification to 1999/5/EC Radio Equipment & Telecommunications
Terminal Equipment Directive (FAX)

This Samsung product has been self-certified by Samsung for pan-European
single terminal connection to the analogue public switched telephone
network (PSTN) in accordance with Directive 1999/5/EC. The product has
been designed to work with the national PSTNs and compatible PBXs of the
European countries:

In the event of problems, you should contact the Euro QA Lab of Samsung
Electronics Co., Ltd. in the first instance.

The product has been tested against TS 103 021. To assist in the use and
application of terminal equipment which complies with this standard, the
European Telecommunication Standards Institute (ETSI) has issued an
advisory document (EG 201 121) which contains notes and additional
requirements to ensure network compatibility of TS 103 021 terminals. The
product has been designed against, and is fully compliant with, all of the
relevant advisory notes contained in this document.

Replacing the Fitted Plug (for UK Only)

Important

The mains lead for this machine is fitted with a standard (BS 1363) 13 amp
plug and has a 13 amp fuse. When you change or examine the fuse, you
must re-fit the correct 13 amp fuse. You then need to replace the fuse cover.
If you have lost the fuse cover, do not use the plug until you have another fuse
cover.

Please contact the people from you purchased the machine.

The 13 amp plug is the most widely used type in the UK and should be
suitable. However, some buildings (mainly old ones) do not have normal 13
amp plug sockets. You need to buy a suitable plug adaptor. Do not remove
the moulded plug.

Warning

If you cut off the moulded plug, get rid of it straight away.

You cannot rewire the plug and you may receive an electric shock if you
plug it into a socket.

Important warning:

The wires in the mains lead have the following color code:

• Green and Yellow: Earth

• Blue: Neutral

• Brown: Live

If the wires in the mains lead do not match the colors marked in your plug, do
the following:

You must connect the green and yellow wire to the pin marked by the letter
“E” or by the safety ‘Earth symbol’ or colored green and yellow or green.

You must connect the blue wire to the pin which is marked with the letter “N”
or colored black.

You must connect the brown wire to the pin which is marked with the letter “L”
or colored red.

You must earth this machine.

You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.

v

vi

1 Introduction

Thank you for purchasing this Samsung multifunctional product. Your
machine provides printing, copying, scanning, and faxing functions.

This chapter includes:

• Special features

• Machine overview

• Control panel overview

• Introducing the touch screen and useful buttons

• Understanding the Status LED

•Menu map

Note

Some features are optional. Please check the specifications
sections. (Page 14.1)

Special features

Your new machine is equipped with special features.

Print with excellent quality and speed

• You can print with a resolution of up to

Effective output

• Your machine prints A4-sized paper at up to 43 ppm
and letter-sized paper at up to 45 ppm.

• For duplex printing, your machine prints A4-sized
paper at up to 40 ipm
42 ipm.

. See Software section.

b

and letter-sized paper at up to

1200 dpi

Save time and money

• You can print multiple pages on one single sheet of
paper to save paper.

• You can use preprinted forms and letterhead with plain
paper. See Software section.

• This machine automatically conserves electricity by
substantially reducing power consumption when not in
use.

Expand your machine’s capacity

• Your machine has 256 MB of memory which can be
expanded to 384 MB. (Page 13.1)

•A Network interface enables network printing. Your
machine comes with a built-in network interface, 10/
100 Base TX.

• Zoran IPS Emulation* compatible with PostScript 3
Emulation* (PS) enables PS printing.

* Zoran IPS Emulation compatible with PostScript 3

© Copyright 1995-2005, Zoran Corporation. All rights
reserved. Zoran, the Zoran logo, IPS/PS3, and
OneImage are trademarks of Zoran Corporation.

• 136 PS3 fonts
Contains UFST and MicroType from Monotype Imaging Inc.

Print in various environments

a

• You can print with Windows 98/Me/NT 4.0/2000 and

Windows XP/2003 (32/64bit) as well as Linux and
Macintosh systems.

• Your machine is equipped with a USB interface and a
network interface.

Handle different paper options with flexibility

•The multi-purpose tray supports letterhead,
envelopes, labels, transparencies, custom-sized
media, postcards, and heavy paper. The multi-
purpose tray holds up to 100 sheets of plain paper.

•The 520 sheet tray 1 and 520 sheet optional tray
support plain paper in various sizes.

Create professional documents

•Print Watermarks. You can customize your documents
with words, such as “Confidential”. See Software
section.

•Print Posters. The text and pictures of each page of
your document are magnified and printed across the
sheet of paper and can then be taped together to form
a poster. See Software section.

a. pages per minute
b. images per minute

1.1 <

Copy originals in several formats

• You can create a booklet using sequential 2-sided
document production.

• There are special functions to erase punch holes,
staple marks and newspaper background.

• The print quality and image size may be adjusted and
enhance at the same time.

Scan the originals and send it right away

• Quickly scan and send files to multiple destinations
using, E-mail, SMB, FTP or Networks scanning.

• Simply use the touch screen keyboard to enter email
addresses and send the scanned image immediately.

• Scan in color and use the precise compressions of
JPEG, TIFF and PDF formats.

Set a specific time to transmit a Fax (Optional)

• You can specify a certain time to transmit the fax and
also send the fax to several stored destinations.

• After the transmission, the machine may print out the
fax reports according to the setting.

Introduction>

These are the main components of your machine.

Front view

Machine overview

• The figure above shows an SCX-6345N with some available accessories.

• The symb

1

2

3

4

5

6

7

8

9

10

a. DADF (Duplex Automatic Document Feeder): The machine with this feature scans both sides of a paper.
b. CCD (Charge Coupled Device) Lock: It is the hardware which enables the scan job. It is also used to hold the CCD module to prevent any damage when you

move the machine.

ol * is a mark for the optional device.

DADFa cover

DADF document width guides

DADF document input tray

DADF document output tray

scanner lid

control panel

side cover

multi-purpose tray

front cover

tray 1

11

optional tray

12

13

14

15

16

17

18

19

1.2 <

*

stand

output support

CCD Lock

multi-purpose tray extension

multi-purpose tray paper width guides

scanner glass

toner cartridge

drum cartridge

Introduction>

*

b

Rear view

• The figure above shows an SCX-6345N with some available accessories.

• The symbol * is a mark for the optional device.

(LINE)

*

*

*

*

*

1

finisher (Stacker & Stapler)

2

finisher output tray (Stacker & Stapler)

3

finisher cover (Stacker & Stapler)

4

extension telephone socket (EXT)

5

telephone line socket

6

USB port

7

network port

8

dummy for FDI (Foreign Device Interface*)

9

15-pin Finisher connection (Stacker & Stapler)

10

power switch

11

power receptacle

*

1.3 <

Introduction>

Control panel overview

1

Machine Setup: Leads you to the machine setup and advanced

settings. (Page 9.1)

2

Job Status: Shows the jobs currently running, queued jobs or

completed jobs.

3

Screen brightness dial: Adjusts the brightness of the touch

screen.

4

Status

: Shows the status of your machine. (Page 1.6)

5

Display screen

during an operation. You can set menus easily using the touch
screen.

6

number keypad

document copies or other options.

7

Clear: Deletes characters in the edit area.

: Displays the current machine status and prompts

: Dials fax number, and enters the number value for

8

Redial/Pause: In standby mode, redials the last number, or in edit

mode, inserts a pause into a fax number.

9

On Hook Dial: Engages the telephone line.

10

Power Saver: Sends the machine into the power saver mode.

(Page 3.4)

11

Interrupt: Stops a job in process to do an urgent copy job.

12

Clear All: Reverts the current settings to the default values.

13

Stop: Stops an operation at any time. The pop up window appears

on the screen showing the current job that the user can stop or
resume.

14

Start: Starts a job.

Caution

When you use the touch screen, use your finger only. The screen may be damaged with a sharpen pen or else.

1.4 <

Introduction>

Introducing the touch screen and useful buttons

Touch screen

The touch screen allows for user-friendly operation of the machine. Once
you press the home icon ( ) on the screen, it shows the Main screen.

• : Shows Help. You can find the explanation by feature contents.

• Copy: Enters the Copy menu.

• Fax: Enters the Fax menu. (Optional)

• Scan: Enters Scan to Email, NetScan, Scan to Server menu.

• Stored Documents: Enters the Stored Documents menu.
(Page 10.2)

• Logout: Logs out from the currently logged in account.

Note

• Icons shown on the display screen such as Fax may be
grayed out, depending on the optional kit or program installed in
your machine.

• To switch the display screen and see other available icons,
press the right arrow on the display screen.

Job Status button

When you press this button, the screen shows the lists of currently
running jobs, queued jobs and completed jobs.

• Current Job tab: Shows the list of jobs in progress and pending.

• Completed Job tab: Provides the list of completed jobs.

• Active Notice tab: Displays any error codes that have occurred.

• No.: Gives the order of jobs. The job in No. 001 is currently in
progress.

• Job Name: Shows job information like name and type.

• Status: Gives the current status of each job.

• User: Provides user name, mainly computer name.

• Job Type: Displays details of the active job, such as job type,
recipient phone number and other information.

• Delete: Removes the selected job from the list.

• Detail: Shows the detailed information of the selected option on
the Active Notice list.

• Close: Closes the job status window and switches to previous
view.

Machine Setup button

When you press this button, you can browse current machine settings or
change machine values. (Page 9.1)

• Machine Status: Shows the current status of the machine.

• Admin Setting: Allows an administrator to set up the machine.

1.5 <

Power Saver button

When the machine is not in use, save electricity with the provided power
save mode. Pressing this button puts the machine into power save mode.
(Page 3.4)

Status Description

Off The machine is not in the power save mode.

Blue On The machine is in the low power save mode.

Blink The machine is in the power save mode.

Interrupt button

When you press this button, the machine goes into interrupt mode which
means it stops a printing job for urgent copy job. When the urgent copy
job completes, the previous printing job continues.

Status Description

Off The machine is not in interrupt printing mode.

Blue On The machine is in interrupt printing mode.

Introduction>

Note

Interrupt mode is resumed at default value (Off) after the
machine is shut down or reset.

Understanding the Status LED

Menu map

The control panel provides access to various menus to set up the
machine or use the machine's functions. These menus can be accessed
by pressing Machine Setup, Job Status or touching menus on the
display screen. Refer to the following diagram.

When the problem occurs, the Status LED indicates the machine's
condition by the light color of it's action.

Status

Status Description

Off • The machine is off-line.

• The machine is in power save mode. When
data is received, or any button is pressed, it
switches to on-line automatically.

Green On The machine is on-line and can be used.

Blinking • When the backlight slowly blinks, the machine

is receiving data from the computer.

• When the backlight blinks rapidly, the machine
is printing data.

Red On • The drum cartridge is totally out of lifespan.

Remove the old drum cartridge and install a
new one. (Page 10.4)

• The toner cartridge is totally empty. Remove
the old toner cartridge and install a new one.
(Page 10.3)

• A paper jam has occurred. (Page 11.2)

• The cover is opened. Close the cover.

• There is no paper in the tray. Load paper in
the tray.

• The machine has stopped due to a major
error. Check the display message.
(Page 11.8)

Blinking • A minor error has occurred and the machine

is waiting the error to be cleared. Check the
display message. When the problem is
cleared, the machine resumes.

• The toner cartridge is low. Order a new toner
cartridge. You can temporarily improve print
quality by redistributing the toner. (Page 10.3)

Main screen

The Main screen is shown on the display screen on the control panel.
Some menus are grayed out depending on your model.

Copy

Basic tab (Page 5.1)

Original Size
Reduce/Enlarge
Duplex
Output
Original Type
Darkness
Paper Supply

Advanced tab (Page 5.1)

ID Copy
N-Up
Poster Copy
Clone Copy
Book Copy
Booklet
Covers
Transparencies

Image tab (Page 5.1)

Erase Edge
Erase Background
Margin Shift

Stored Documents

Public tab (Page 10.2)

Detail
Edit
Delete
Print

Secured tab (Page 10.2)

Detail
Edit
Delete
Print

Fax

Basic tab (Page 6.1)

Address
Duplex
Resolution

Advanced tab (Page 6.1)

Original Size
Delay Send
Priority Send
Polling
Mailbox

Image tab (Page 6.2)

Original Type
Darkness
Erase Background
Color Mode

Scan

Scan to Email

Basic tab (Page 7.1)
Advanced tab (Page 7.2)
Image tab (Page 7.2)

Output tab (Page 7.2)
NetScan
Scan to Server

Basic tab (Page 7.2)

Advanced tab (Page 7.2)

Image tab (Page 7.2)

Output tab (Page 7.2)

Note

Check the message on the display screen, and follow the
instruction on the message or refer to Troubleshooting part.
(Page 11.1) If the problem persists, call for service.

1.6 <

Introduction>

Machine Setup button

Admin Setting

When you press the Machine Setup button on the control panel, the
screen displays two menus. Machine Status show the supplies life,
billing, counters and reports. Admin Setting lets you to set the advanced
setup to use your machine in depth or conveniently.

Machine Status

Supplies Life

(Page 9.1)
Toner Cartridge
Drum Cartridge
Fuser Kit
Feed Roller Kit
Feed Roller Kit - Bypass Tray
Document Feeder Roller
BTR Kit
DADF Friction Pad Kit

tab

Machine Info

(Page 9.1)
Machine Details

Customer Support
Machine Serial Number
Hardware Options

Software Versions

Tray Status

Tray
Status
Paper Size
Paper Type

Print/Report

System Report
Scan Report
Fax Report

Supplies Information

Total Impressions
Black Impressions
Black Copied Impressions
Black Printed Impressions
Sheets
Copied Sheets
Black Copied Sheets
Printed Sheets
Black Printed Sheets
2 Sided Sheets
Copied 2 Sided Sheets
Black Copied 2-Sided

Printed 2 Sided Sheets
Black Printed 2-Sided

Analog Fax Sheets
Analog Fax 2-Sided Sheets
Fax Image Received
Analog Fax Images Sent
Analog Fax Images

Images Sent
Network Scanning Images

Email Images Sent
Maintenance Impressions
Black Maintenance

tab

Configuration

Sheets

Sheets

Received

Sent

Impressions

General

(Page 9.2)
Device Info
Date & Time
Default Settings
Measurement
Timers
Language
Energy Saver
Tray Management
Altitude Adjustment
Output Option
Contention Management
Sound
Supplies Management
Machine Test
On Demand Overwrite

tab

Setup

tab

(Page 9.3)
Copy Setup
Fax Setup
Network Setup
Authentication
Optional Service
Remote Service

Print/Report

(Page 9.7)
Print
Accounting Reports
Report

tab

Job Status button

This menu shows the job in process, in waiting, in completed and the
notice message such as an error. (Page 1.5)

Current Job

Detail
Delete

tab

Completed Job

Detail

Active Notice

Detail

tab

tab

1.7 <

Introduction>

2 Software overview

This chapter gives you an overview of the software that comes with your
machine. Further details how to use the software are explained in the
Software section.

This chapter includes:

• Supplied software

• Printer driver features

• System requirements

Supplied software

You must install the printer and scanner software using the supplied CDs
after you have set up your machine and connected it to your computer.

Each CD provides you with the following software:

CD Contents

Printer
software CD

Windows • Printer driver: Use this driver to

take full advantage of your printer’s
features.

• PostScript Printer Description
(PPD) file: Use the PostScript driver
to print documents with complex
fonts and graphics in the PS
language.

• Scanner driver: TWAIN and
Windows Image Acquisition (WIA)
drivers are available for scanning
documents on your machine.

• Smart Panel: This program allows
you to monitor the machine’s status
and alerts you when an error occurs
during printing.

• SmarThru
accompanying Windows-based
software for your multifunctional
machine.

• Network Scan: This program allows
you to scan a document on your
machine and save it to a network­connected computer.

• Direct Printing Utility: This program
allows you to print PDF files directly.

a

: This is the

CD Contents

Printer
software CD

(Continue)

Network
Utilities CD

a. Allows you to edit a scanned image in many ways using a powerful image

editor and to send the image by email. You can also open another image editor
program, like Adobe Photoshop, from SmarThru. For details, please refer to the
onscreen help supplied on the SmarThru program.

Linux • PostScript Printer Description:

Use this driver to run your machine
from a Linux computer and print
documents.

• SANE: Use this driver to scan
documents.

Macintosh • Postscript Printer Description

(PPD) file: Use this file to run your
machine from a Macintosh computer
and print documents.

• Scan driver: TWAIN driver is
available for scanning documents on
your machine.

Windows •

SyncThru™ Web Admin Service

Use this web-based program to
remotely manage, monitor, and
troubleshoot network printers.

SetIP

: Use this program to set your

•
machine’s TCP/IP addresses.

• Network Printer User’s Guide in
PDF

:

2.1 <

Software overview>

Printer driver features

System requirements

Your printer drivers support the following standard features:

• Paper source selection

• Paper size, orientation and media type

• Number of copies

In addition, you can use various special printing features. The following
table shows a general overview of features supported by your printer
drivers:

Feature

Toner save O O

Print quality
option

Poster
printing

Multiple
pages per
sheet (N-up)

Fit to page
printing

Scale printing O O O O

Different
source for
first page

Watermark O

Overlay

Duplex

a

b

PCL 6 PostScript

Windows Windows Macintosh Linux

XO

OOOO

O

OOOO

OOOO

O

O X X X

OOOO

X X X

(2, 4)

XOX

X X X

Before you begin, ensure that your system meets the following
requirements:

Windows

Item Requirements Recommended

Operating
system

CPU Windows 98/

RAM Windows 98/

Free disk
space

Internet
Explorer

Windows 98/Me/NT 4.0/2000/XP/2003

Pentium II

Me/NT 4.0/2000

Windows XP/
2003(32/64bit)

Me/NT 4.0/2000

Windows XP/
2003(32/64bit)

Windows 98/
Me/NT 4.0/2000

Windows XP/
2003(32/64bit)

5.0 or higher

400 MHz or
higher

Pentium III
933 MHz or
higher

64 MB or more 128 MB

128MB or more 256MB

300 MB or more 1 GB

1GB or more 5GB

Pentium III
933 MHz

Pentium IV
1GHz

Note

For Windows NT 4.0/2000/XP/2003, users who have an
administrator right can install the software.

Secu Print O O

Delay Print O O

Spool Print O O

Proof Print O O

Stapler O O O O

a. The Overlay feature is not supported in NT 4.0.
b. The machine with Duplex feature prints both side of a paper.

X X

X X

X X

X X

2.2 <

Software overview>

Linux

Item Requirements

Operating system • Red Hat 8 ~ 9

• Fedora Core 1 ~ 4

• Mandrake 9.2 ~ 10.1

• SuSE 8.2 ~ 9.2

CPU Pentium IV 1 GHz or higher

RAM 256 MB or higher

Free disk space 1 GB or higher

Software • Linux Kernel 2.4 or higher

• Glibc 2.2 or higher

• CUPS

• SANE

Note

• It is necessary to claim swap partition of 300 MB or larger for
working with large scanned images.

• The Linux scanner driver supports the optical resolution at
maximum.

Macintosh

Item Requirements

Operating system Macintosh 10.3 ~ 10.4

RAM 128 MB

Free disk space 200 MB

Connection USB interface, Network interface

2.3 <

Software overview>

3 Getting Started

This chapter gives you step-by-step instructions for setting up the
machine.

This chapter includes:

• Setting up the hardware

• Setting up the network

• Installing the software

• Machine's basic settings

• Understanding the keyboard

A horizontal plane must be within 5 mm (0.02 inches) both from front
to rear and from right to left.

Setting up the hardware

This section shows the steps to set up the hardware which is explained
in Quick Install Guide. Make sure you read Quick Install Guide and
complete following steps.

1 Select a stable location.

Select a level, stable place with adequate space for air circulation.
Allow extra space to open covers and trays. Under the altitude
2,500 m (8,200 ft) is effective for printing. See the general settings
for Altitude Adjustment in page 9.2.

The area should be well-ventilated and away from direct sunlight or
sources of heat, cold, and humidity. Do not set the machine close to
the edge of your desk or table.

2 Unpack the machine and check all the enclosed items.

3 Remove the tape holding the machine tightly.

4 Install both the toner cartridge and drum cartridge.

5 Load paper. (Page 4.5)

6 Make sure that all the cables are connected to the machine.

7 Turn the machine on.

Note

When you move the printer, do not tilt or turn it upside down.
Or the inside of the printer may be contaminated by toner,
which can cause damage to the printer or bad printing
quality.

Setting up the network

You need to set up the network protocols on the machine to use it as your
network printer. You can set up the basic network settings with the
machine's touch screen.

Note

• If you want to use the USB cable, connect the cable between a
computer and you machine. Refer to the software installation in
Software section.

• For detailed information on network settings, please, refer to
the Network Printer Quick Guide, or the on-line user's guide
within Network Utilities CD.

3.1 <

Getting Started>

Supported operating systems

The following table shows the network environments supported by the
machine:

Item Requirements

Network interface 10/100 Base-TX

Network operating
system

Network protocols IPX/SPX

Dynamic ad dressing
server

Novell NetWare 4.x, 5.x, 6.x

Windows 98/Me/NT 4.0/2000/XP/2003

Various Linux OS

Macintosh 10.3 ~ 10.4

TCP/IP

EtherTalk

DHCP, BOOTP

Configuring network protocol via the machine

You can setup TCP/IP Network parameters please follow the steps listed
below. To setup Netware and Apple Talk please refer to the on-line user's
guide located on the Network Utilities CDs.

1 Make sure your machine is connected to the network with an RJ-45

Ethernet cable.

Note

Contact the network administrator, if you are not sure how to
configure.

10 Press OK.

Note

You can also set up the network settings through the network
administration programs. Refer to the user’s guide on the
Network Utilities CD that came with your machine.

•

SyncThru™ Web Admin Service

management solution for network administrators.

Web Admin Service

managing network devices and lets you remotely monitor and
troubleshoot network printers from any site with corporate
internet access.

•

SyncThru™ Web Service

network print server, which allows you to:

- Configure the network parameters necessary for the machine

to connect to various network environments.

- Customize email settings and set up address book for

scanning to email.

- Customize server settings and set up address book for

scanning to the FTP or SMB servers.

- Customize printer, copy, and fax settings.

•

SetIP

: Utility program allowing you to select a network interface
and manually configure the IP addresses for use with the TCP/
IP protocol.

provides you with an efficient way of

: Web-based printer

: Web server embedded on your

SyncThru™

2 Make sure you turned on the machine.

3 Press Machine Setup on the control panel.

4 Press Admin Setting.

5 When the login message appears, enter password. Touch the

password input area, then the question marks appears. Use the
number keypad on the control panel to enter the password. Once
the password is entered, press OK. (Factory setting:1111)

6 Press the Setup tab > Network Setup.

7 Select TCP/IP Protocol.

8 Press IP Setting.

9 Select Static and then enter IP Address, Subnet Mask and

Gateway address fields. Touch the input area then, enter addresses

by number keypad on the control panel.

Installing the software

You have to install the machine software for printing, copying, faxing, and
scanning. The software includes drivers, applications, and other user
friendly programs.

Note

The following procedure is based on the Windows XP
operating system. The procedure and popup window which
appears during the installation may differ depending on the
operating system, the printer feature, or the interface in use.
(See Software section.)

1 Make sure that the network setup for your machine is completed.

(Page 3.1) All applications should be closed on your computer
before beginning installation.

2 Insert the Printer Software CD-ROM into your CD-ROM drive.

3 The CD-ROM should automatically run, and an installation window

appears. Click Next.

3.2 <

Getting Started>

If the installation window does not appear, click Start > Run. Type
X:\Setup.exe, replacing “X” with the letter which represents your
drive and click OK.

• Select a language from the drop-down list, if necessary.

4 Select Typical installation for a network printer, and then click

Next.

• If you do not see your printer on the list, click Update to refresh the
list, or select Add TCP/IP Port to add your printer to the network.
To add the printer to the network, enter the port name and the IP
address for the printer.
To verify your printer’s IP address or the MAC address, print a
Network Configuration page. (Page 10.1)

• To find a shared network printer (UNC Path), select Shared
Printer [UNC] and enter the shared name manually or find a
shared printer by clicking the Browse button.

Note

• If you are not sure of IP address, contact your network
administrator or print network information. (Page 10.1)

• If you cannot find your machine in network, please turn off
the firewall and click Update.

6 After the installation is finished, a window appears asking you to

print a test page and to register yourself as a user of Samsung
printers in order to receive information from Samsung. If you so
desire, select the corresponding checkbox(es) and click Finish.

5 The list of printers available on the network appears. Select the

printer you want to install from the list and then click Next.

3.3 <

Note

If your printer does not work properly after the installation,
try to reinstall the printer driver. See Software section.

Machine's basic settings

After installation is complete, you may want to set the machine's default
settings. Check the next explanation if you would like to set or change
values.

Setting the authentication password

To set your machine up or change the settings, you have to login. To
change password, follow the next steps.

1 Press Machine Setup on the control panel.

2 Press Admin Setting.

Getting Started>

3 When the login message appears, enter password. Touch the

password input area, then the question marks appears, use the
number keypad on the control panel to enter the password. Then,
press OK. (F a c tory se t ting:1111 )

4 Press the Setup tab > Authentication.

5 Press

6 Enter old and new password, and then confirm the new password.

7 Press OK.

Change Admin. Password

.

6 Select the desired language.

7 Press OK.

Setting job timeout

When there is no input for a certain period of time, the machine exits the
current location. You can set the amount of time the machine will wait.

1 Press Machine Setup on the control panel.

2 Press Admin Setting.

3 When the login message appears, enter password with number

keypad and press OK. (Page 3.3)

4 Press the General tab.

5 Press Timers.

6 Select System Timeout.

• You can set the Held Job Timeout option to over one hour.

Setting the date and time

When you set the time and date, they are used in Delay fax and Delay
Print, also they are printed on reports. If, however, they are not correct,
you need to change it for correct time being.

1 Press Machine Setup on the control panel.

2 Press Admin Setting.

3 When the login message appears, enter password with number

keypad and press OK. (Page 3.3)

4 Press the General tab > Date & Time > Set Date&Time.

5 Select date and time using left/right arrows. Or touch the insert area

and use the numeric keypad on the control panel.

6 Press OK.

Note

To change the format of date and time, press Date Format
and Time Format.

Changing the display language

To change the language that appears on the display, refer to the following
steps.

7 Select On.

8 Select a duration using left/right arrows.

9 Press OK.

Using energy saving feature

The machine provides energy saving features.

1 Press Machine Setup on the control panel.

2 Press Admin Setting.

3 When the login message appears, enter password with number

keypad and press OK. (Page 3.3)

4 Press the General tab.

5 Press down arrow to switch the screen, press Energy Saver.

6 Select appropriate option and time.

1 Press Machine Setup on the control panel.

2 Press Admin Setting.

3 When the login message appears, enter password with number

keypad and press OK. (Page 3.3)

4 Press the General tab.

5 Press the down arrow to switch the screen and press Language.

3.4 <

• Scan Power Save: Turns off the scanner lamp under the glass.

• Standby to Low Power Mode: Keeps the temperature of the fuser
unit under 100 °C, and turns off the fans within the machine except
a core fan for the fuser unit.

Getting Started>

• Low Power Mode to Sleep Mode: Turns off all the fans even for
the fuser unit after certain time.

Understanding the keyboard

7 Press OK.

Setting the default tray and paper

You can select the tray and paper you would like to keep using for printing
job. (Page 9.2)

1 Press Machine Setup on the control panel.

2 Press Admin Setting.

3 When the login message appears, enter password with number

keypad and press OK. (Page 3.3)

4 Press the General tab.

5 Press the down arrow to switch the screen and press Tray

Management.

6 Select tray and its options such as paper size and type.

7 Press OK.

Note

If the optional tray is not installed, the tray options on the screen
is grayed out.

Changing the default settings

You can set the default values for copy, fax, email, scan and paper all at
once.

1 Press Machine Setup on the control panel.

2 Press Admin Setting.

3 When the login message appears, enter password with number

keypad and press OK. (Page 3.3)

4 Press the General tab > Default Settings > Default Option.

You can enter alphabet characters, numbers, or special symbols using
the keyboard on the touch screen. This keyboard is specially arranged
like a normal keyboard for better usability for the user.

Touch the input area where you need to enter characters and the
keyboard pops up on the screen. The keyboard below is the default
showing the lowercase letters.

Left/Right: Moves the cursor between characters in the input

1

area.

Backspace: Deletes the character on the left side of the cursor.

2

Delete: Deletes the character on the right side of the cursor.

3

Clear: Deletes all characters in the input area.

4

Input area: Enters letters within this line.

5

Shift

6

7

8

9

10

: Toggles between lowercase keys and uppercase keys or

vice versa.

Symbols

symbol keyboard.

Space

OK: Saves and closes input result.

Cancel

: Switches from the alphanumeric keyboard to the

: Enters a blank between characters.

: Cancels and closes input result.

5 Press the function you want to change, and change its settings.

For example, if you want to change the default setting of the
brightness & darkness for a copy job, press Copy > Darkness and
adjust the brightness & darkness.

6 Press OK.

3.5 <

Note

If you enter the email address, then the keyboard for email
pops up. After you enter the address, press OK to activate
entered address. Press the arrow key on the side for
rotating between From, To, Cc, Bcc, Subject, Message in
order.

Getting Started>

4 Loading originals and print

media

This chapter introduces you how to load originals and print media into
your machine.

This chapter includes:

• Loading originals

• Selecting print media

• Loading paper

• Setting the paper size and type

Loading originals

You can use the scanner glass or DADF to load an original for copying,
scanning, and sending a fax.

2 Place the original face down on the scanner glass and align it with

the registration guide at the top left corner of the glass.

On the scanner glass

Make sure that no originals are in the DADF. If an original is detected in
the DADF, the machine gives it priority over the original on the scanner
glass. To get the best scan quality, especially for colored or gray-scaled
images, use the scanner glass.

1 Lift and open the scanner lid.

3 Close the scanner lid.

Note

• Leaving the scanner lid open while copying may affect copy
quality and toner consumption.

• Dust on the scanner glass may cause black spots on the
printout. Always keep it clean. (Page 10.2)

• If you are copying a page from a book or magazine, lift the
scanner lid until its hinges are caught by the stopper and then
close the lid. If the book or magazine is thicker than 30 mm,
start copying with the lid open.

In the DADF

Using the DADF, you can load up to 50 sheets of 75 g/m2 (20 lb) paper
for one job.

When you use the DADF:

• Do not load paper smaller than 174(W) x 128(L) mm or larger than
218(W) x 356(L) mm.

• Do not attempt to load the following types of paper:

- carbon-paper or carbon-backed paper

- coated paper

- onion skin or thin paper

- wrinkled or creased paper

- curled or rolled paper

- torn paper

• Remove all staples and paper clips before loading.

• Make sure any glue, ink, or correction fluid on the paper is completely
dry before loading.

• Do not load originals that include different sizes or weights of paper.

• Do not load booklets, pamphlets, transparencies, or documents
having other unusual characteristics.

4.1 <

Loading originals and print media>

To load an original into the DADF:

1 Load the originals face up into the DADF. Make sure that the bottom

of the original stack matches the paper size marked on the
document input tray.

Selecting print media

You can print on a variety of print media, such as plain paper, envelopes,
labels, and transparencies. Always use print media that meet the
guidelines for use with your machine. Print media that does not meet the
guidelines outlined in this user’s guide may cause the following problems:

• Poor print quality

• Increased paper jams

• Premature wear on the machine.

Properties, such as weight, composition, grain, and moisture content, are
important factors that affect the machine’s performance and the output
quality. When you choose print materials, consider the following:

• The type, size and weight of the print media for your machine are
described later in this section.

• Desired outcome: The print media you choose should be appropriate
for your project.

• Brightness: Some print media are whiter than others and produce
sharper, more vibrant images.

• Surface smoothness: The smoothness of the print media affects how
crisp the printing looks on the paper.

2 Adjust the document width guides to the paper size.

Note

Dust on the DADF glass may cause black streaks on the
printout. Always keep it clean.

Note

• Some print media may meet all of the guidelines in this section
and still not produce satisfactory results. This may be the result
of improper handling, unacceptable temperature and humidity
levels, or other variables over which Samsung has no control.

• Before purchasing large quantities of print media, ensure that it
meets the requirements specified in this user’s guide.

Caution

Using print media that does not meet these specifications may
cause problems, requiring repairs. Such repairs are not covered
by Samsung’s warranty or service agreements.

4.2 <

Loading originals and print media>

Specification on print media

Typ e Size Dimensions Weight

a

Plain paper Letter 216 x 279 mm (8.5 x 11 inches) • 60 to 90 g/m2 (16 to

Legal 216 x 355.6 mm (8.5 x 14 inches)

Folio 216 x 330 mm (8.5 x 13 inches)

24 lb) for the tray

• 60 to 163 g/m

43 lb) for the multi­purpose tray

2

(16 to

A4 210 x 297 mm (8.27 x 11.69 inches)

Oficio 216 x 342.9 mm (8.5 x 13.5 inches)

JIS B5 182 x 257 mm (7.17 x 10.1 inches)

ISO B5 176 x 250 mm (6.92 x 9.84 inches)

Executive 184.2 x 266.7 mm (7.25 x 10.5 inches)

A5 148.5 x 210 mm (5.85 x 8.27 inches)

Statement 140 x 216 mm (5.5 x 8.5 inches)

A6 105 x 148.5 mm (4.13 x 5.85 inches)

Post Card 4x6 101.6 x 152.4 mm (4 x 6 inches)

2

Envelope Envelope B5 176 x 250 mm (6.92 x 9.84 inches) 75 to 90 g/m

(20 to

24 lb)

Envelope Monarch 98.4 x 190.5 mm (3.88 x 7.5 inches)

Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches)

Capacity

• 520 sheets of 75 g/m
paper for the tray

• 100 sheets of 75 g/m

b

2

(20 lb)

2

(20 lb)

in the multi-purpose tray

• 50 sheets of 75 g/m2 (20 lb)
paper for the tray

• 10 sheets of 75 g/m

2

(20 lb) in

the multi-purpose tray

Envelope DL 110 x 220 mm (4.33 x 8.66 inches)

Envelope C5 162 x 229 mm (6.38 x 9.02 inches)

Envelope C6 114 x 162 mm (4.48 x 6.37 inches)

2

Transparency Letter, A4, Oficio Refer to the Plain paper section 138 to 146 g/m

(37 to

39 lb)

Labels Letter, Legal, Folio,

A4, JIS B5, ISO B5,

Refer to the Plain paper section 120 to 150 g/m

40 lb)

2

(32 to

Executive, A5,
Statement

Card stock Letter, Legal, Folio,

A4, JIS B5, ISO B5,

Refer to the Plain paper section 90 to 163 g/m

43 lb)

2

(24 to

Executive, A5,
Statement

Minimum size (custom) 98 x 148 mm (3.86 x 5.83 inches) 60 to 163 g/m2 (16 to 43 lb)

Maximum size (custom) 216 x 355.6 mm (8.5 x 14 inches)

a. If media weight is over 90 g/m2 (24 lb), use the multi-purpose tray.
b. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.

• 100 sheets of 75 g/m2 (20 lb)
paper for the tray

• 20 sheets of 75 g/m2 (20 lb) in
the multi-purpose tray

• 100 sheets of 75 g/m2 (20 lb)
paper for the tray

• 10 sheets of 75 g/m

2

(20 lb) in

the multi-purpose tray

• 50 sheets of 75 g/m2 (20 lb)
paper for the tray

• 10 sheets of 75 g/m2 (20 lb) in
the multi-purpose tray

4.3 <

Loading originals and print media>

Media sizes supported in each mode

Guidelines for special print media

Mode Size Source

Copy mode Letter, A4, Legal, Folio,

Oficio, Executive, ISO
B5, A5

Single side
printing

All sizes supported by
the machine

•tray1

• optional tray

• multi-purpose tray

•tray1

• optional tray

• multi-purpose tray

Duplex printing

a

Letter, A4, Legal, Folio,
Oficio, JIS B5, ISO B5,
Executive, A5,

•tray1

• optional tray

• multi-purpose tray

Statement

Fax mode

b

Letter, A4, Legal •tray1

• optional tray

a. 75 to 90 g/m2 (20 ~ 24 lb) only
b. Only the optional fax kit is installed.

Guidelines for selecting and storing print media

When selecting or loading paper, envelopes, or other print materials,
keep these guidelines in mind:

• Always use print media that conform with the specifications listed on
page 4.3.

• Attempting to print on damp, curled, wrinkled, or torn paper can cause
paper jams and poor print quality.

• For the best print quality, use only high quality copier grade paper
specifically recommended for use in laser printers.

• Avoid using the following media types:

- Paper with embossed lettering, perforations, or a texture that is too

smooth or too rough

- Erasable bond paper

- Multi-paged paper

- Synthetic paper and thermally reactive paper

- Carbonless paper and Tracing paper.
Use of these types of paper could result in paper jams, chemical

smells, and damage to your machine.

• Store print media in its ream wrapper until you are ready to use it.
Place cartons on pallets or shelves, not on the floor. Do not place
heavy objects on top of the paper, whether it is packaged or
unpackaged. Keep it away from moisture or other conditions that can
cause it to wrinkle or curl.

• Store unused print media at temperatures between 15 °C and 30 °C.
The relative humidity should be between 10% and 70%.

• Store unused print media in a moisture-proof wrap, such as a plastic
container or bag, to prevent dust and moisture from contaminating
your paper.

• Load special media types one sheet at a time through the multi­purpose tray to avoid paper jams.

• To prevent print media, such as transparencies and label sheets, from
sticking together, remove them as they print out.

Media type Guidelines

Envelopes • Successful printing on envelopes depends upon

the quality of the envelopes. When selecting
envelopes, consider the following factors:

- Weight: The weight of the envelope paper
should not exceed 90 g/m

2

or jamming may

occur.

- Construction: Prior to printing, envelopes
should lie flat with less than 6 mm curl, and
should not contain air.

- Condition: Envelopes should not be wrinkled,
nicked, or otherwise damaged.

- Temperature: You should use envelopes that
are compatible with the heat and pressure of
the machine during operation.

• Use only well-constructed envelopes with sharp
and well creased folds.

• Do not use stamped envelopes.

• Do not use envelopes with clasps, snaps,
windows, coated lining, self-adhesive seals, or
other synthetic materials.

• Do not use damaged or poorly made envelopes.

• Be sure the seam at both ends of the envelope
extends all the way to the corner of the
envelope.

Acceptable

Unacceptable

• Envelopes with a peel-off adhesive strip or with
more than one flap that folds over to seal must
use adhesives compatible with the machine’s
fusing temperature of 180 °C for 0.1 second.
The extra flaps and strips might cause wrinkling,
creasing, or jams, and may even damage the
fuser.

• For the best print quality, position margins no
closer than 15 mm from the edges of the
envelope.

• Avoid printing over the area where the
envelope’s seams meet.

4.4 <

Loading originals and print media>

Media type Guidelines

Media type Guidelines

Transparencies • To avoid damaging the machine, use only

transparencies designed for use in laser printers.

• Transparencies used in the machine must be
able to withstand 180 °C, the machine’s fusing
temperature.

• Place them on a flat surface after removing them
from the machine.

• Do not leave them in the paper tray for long
periods of time. Dust and dirt may accumulate
on them, resulting in spotty printing.

• To avoid smudging caused by fingerprints,
handle them carefully.

• To avoid fading, do not expose printed
transparencies to prolonged sunlight.

• Ensure that transparencies are not wrinkled,
curled, or have any torn edges.

Labels • To avoid damaging the machine, use only labels

designed for use in laser printers.

• When selecting labels, consider the following
factors:

- Adhesives: The adhesive material should be

stable at 180 °C, the machine’s fusing
temperature.

- Arrangement: Only use labels with no

exposed backing between them. Labels can
peel off sheets that have spaces between the
labels, causing serious jams.

- Curl: Prior to printing, labels must lie flat with

no more than 13 mm of curl in any direction.

- Condition: Do not use labels with wrinkles,

bubbles, or other indications of separation.

• Make sure that there is no exposed adhesive
material between labels. Exposed areas can
cause labels to peel off during printing, which
can cause paper jams. Exposed adhesive can
also cause damage to machine components.

• Do not run a sheet of labels through the machine
more than once. The adhesive backing is
designed for only a single pass through the
machine.

• Do not use labels that are separating from the
backing sheet or are wrinkled, bubbled, or
otherwise damaged.

Preprinted
paper

• Letterhead must be printed with heat-resistant
ink that will not melt, vaporize, or release
hazardous emissions when subjected to the
machine’s fusing temperature of 180 °C for

0.1 second.

• Letterhead ink must be non-flammable and
should not adversely affect printer rollers.

• Forms and letterhead should be sealed in a
moisture-proof wrapping to prevent changes
during storage.

• Before you load preprinted paper, such as forms
and letterhead, verify that the ink on the paper is
dry. During the fusing process, wet ink can come
off preprinted paper, reducing print quality.

Loading paper

In the tray 1

Load the print media you use for the majority of your print jobs in the
tray 1. The tray 1 can hold a maximum of 520 sheets of 75 g/m
plain paper.

You can purchase an optional tray and attach it below the standard tray
to load an additional 520 sheets of paper. (Page 12.1)

Loading paper in the tray 1 or optional tray

1 To load paper, pull and open the paper Tray and place paper with

the side you want to print facing up.

2

(20 lb)

Card stock or
custom-sized
materials

• Do not print on media smaller than 98 mm wide
or 148 mm long.

• In the software application, set margins at least

6.4 mm away from the edges of the material.

2 After loading paper, set the paper type and size for the tray 1. See

page 4.8 for copying and faxing or Software section for PC-
printing.

4.5 <

Loading originals and print media>

Note

• If you experience problems with paper feed, place one sheet at
a time in the multi-purpose tray.

• You can load previously printed paper. The printed side should
be facing up with an uncurled edge at the front. If you
experience problems with paper feed, turn the paper around.
Note that print quality is not guaranteed.

Changing the size of the paper in the paper tray

To load longer sizes of paper, such as Legal-sized paper, you need to
adjust the paper guides to extend the paper tray.

2 After inserting paper into the tray, while pinching the paper width

guide as shown, move it toward the stack of paper until it lightly
touches the side of the stack. Do not press the guide too tightly to
the edge of the paper; the guide may bend the paper.

1

2

1 Adjust the paper length guide to the desired paper length. It is

preset to Letter or A4 size depending on the country. To load
another size, hold the lever and move the length guide to the
corresponding position.

paper length guide

1

paper width guide

2

Note

• Do not push the paper width guides far enough to cause the
materials to warp.

• If you do not adjust the paper width guides, it may cause paper
jams.

In the multi-purpose tray

The multi-purpose tray can hold special sizes and types of print material,
such as transparencies, postcards, note cards, and envelopes. It is useful
for single page printing on letterhead or colored paper.

To load paper in the multi-purpose tray:

4.6 <

Loading originals and print media>

1 Open the multi-purpose tray and unfold the multi-purpose tray

extension, as shown.

2 If you are using paper, flex or fan the edge of the paper stack to

separate the pages before loading.

For transparencies, hold them by the edges and avoid touching the
print side. Oils from your fingers can cause print quality problems.

3 Load the paper.

4 Squeeze the multi-purpose tray paper width guides and adjust them

to the width of the paper. Do not force too much, or the paper will be
bent, which will result in a paper jam or skew.

Note

Depending on the media type you are using, keep the following
loading guidelines:

• Envelopes: Flap side down and with the stamp area on the top

left side.

• Transparencies: Print side up and the top with the adhesive

strip entering the machine first.

• Labels: Print side up and top short edge entering the machine

first.

• Preprinted paper: Design side up with the top edge toward the

machine.

• Card stock: Print side up and the short edge entering the

machine first.

• Previously printed paper: Previously printed side down with an

uncurled edge toward the machine.

Note

If you want to load the used paper, place the paper with the
printed side facing down.

5 After loading paper, set the paper type and size for the multi-

purpose tray. See page 4.8 for copying and faxing or the Software

section for PC-printing.

6 After printing, fold the multi-purpose tray extension and close the

multi-purpose tray.

4.7 <

Loading originals and print media>

Note

The settings made from the printer driver override the
settings on the control panel.

Tips on using the multi-purpose tray

• Load only one size of print media at a time in the multi-purpose tray.

• To prevent paper jams, do not add paper when there is still paper in
the multi-purpose tray. This also applies to other types of print media.

• Print media should be loaded face down with the top edge going into
the multi-purpose tray first and be placed in the center of the tray.

• Always load only the specified print media to avoid paper jams and
print quality problems. (Page 4.2)

• Flatten any curl on postcards, envelopes, and labels before loading
them into the multi-purpose tray.

Setting the paper size and type

After loading paper in the paper tray, you need to set the paper size and
type. These settings will apply to Copy and Fax modes.

For PC-printing, you need to select the paper size and type in the
application program you use on your PC. (See Software section.)

1 Press Machine Setup on the control panel.

2 Press Admin Setting.

3 When the login message appears, enter password with number

keypad and press OK. (Page 3.3)

4 Press the General tab.

5 Press the down arrow to switch the screen, press Tray

Management.

6 Select tray and its options such as paper size and type.

7 Press OK.

4.8 <

Loading originals and print media>

5 Copying

This chapter gives you information about using your machine as a copy
machine.

This chapter includes:

• Understanding the Copy screen

• Copying originals

• Changing the settings for each copy

• Using special copy features

Understanding the Copy screen

When you press Copy on the Main screen, the Copy screen appears
which has several tabs and lost of copying options. All the options are
grouped by features so that you can configure your selections easily.

If the screen displays an other menu, press ( ) to go to the Main
screen.

Basic tab

Advanced tab

• ID Copy: Prints 2-sided originals on one sheet of paper. This
feature is helpful for copying a small-sized item, such as a
business card. (Page 5.4)

• N-Up: Prints 2 or 4 original images, reduced to fit onto one sheet of
paper. (Page 5.4)

• Poster Copy: Prints a large image into divided 9 pages.
(Page 5.5)

• Clone Copy: Prints multiple image copies from the original
document on a single page. (Page 5.5)

• Book Copy: Allows you to copy an entire book. (Page 5.5)

• Booklet: Creates booklets from a sequential set of either 1-sided
or 2-sided originals. (Page 5.6)

• Covers: Automatically adds covers to your copied set using stock
taken from a different tray. (Page 5.6)

• Transparencies: Adds a blank or printed divider between
transparencies within a set. (Page 5.6)

• Original Size: Selects the size of the originals. (Page 5.2)

• Reduce/Enlarge: Reduces or enlarges the size of a copied image.
(Page 5.3)

• Duplex: Sets the machine to print copies on both sides of the
paper. (Page 5.3)

• Output: Selects Collated or Uncollated copy options. If you install
the optional stacker & stapler, then the staple related option
appears. (Page 5.3)

• Tex t, Tex t/Ph oto, Photo: Improves the copy quality by selecting
the document type for the current copy job. (Page 5.4)

• Light, Dark: Adjusts the brightness level to make a copy that is
easier to read, when the original contains faint markings and dark
images. (Page 5.4)

• Paper Supply: Selects the paper supply tray.

Image tab

• Erase Edge: Allows you to erase punch holes, staple marks, and
fold creases along any of the four documents edges. (Page 5.7)

• Erase Background: Prints an image with no background.
(Page 5.7)

• Margin Shift: Creates a binding edge for the document.
(Page 5.7)

5.1 <

Copying>

Copying originals

Changing the settings for each copy

This is the normal and usual procedure for copying your originals.

1 Press Copy from the Main screen.

2 Place originals, face up, in the DADF, or you can use the scanner

glass with a single original document face down.

3 Adjust the settings for each copy such as Original Size, Reduce/

Enlarge, Duplex and more. (Page 5.2, Page 5.3)

On the Basic tab of the Copy screen, you can select copy features
before starting to copy.

Note

The Basic tab setting is only for each copy. That means that the
setting does not apply to the next copy job. After finishing the
current copy job, the machine automatically restores the default
settings after certain time. Or the machine resume to default
setting when you press the Clear All button on the control panel
or when you press other menu such as fax or else except the
Job Status screen.

The default copy setting can be changed in Admin Setting.
(Page 9.2)

Changing the size of originals

Press the Basic tab > Original Size, then use left/right arrows to set the
original size.

Press more to see the detail values.

4 Select the tray by pressing the appropriate tray on screen.

5 Enter the number of copies using the number keypad, if necessary.

6 Press Start on the control panel to begin copying.

Note

To cancel the current copy job, press Stop on the control panel.
Or you can delete the current and pending job using Job Status
on the control panel. Select the job you want to cancel and
press Delete.

5.2 <

• Custom: Selects the scanning area of the original. Press the
cardinal point arrows to set the size.

• Auto: Automatically detects the size of originals, but this option
supports only when originals are Legal, Letter, or A5 sized. If the
originals is mixed-sized, then the machine detects the largest
original size and select the largest-sized paper in the tray.

• Mixed Size (Letter & Legal): Allows for the use of both of Letter
and Legal sized papers together, and the machine uses the
proper-sized paper from several trays. For example, if the originals
are total 3 pages, 1st page is the letter-sized paper, 2nd page is
the legal-sized paper, and 3rd page is the letter-sized paper, then
the machine prints the output first letter, legal, and letter in order
from several trays.

• Other preset values: Allows user to easily select commonly used
values.

Copying>

Reducing or enlarging copies

Press the Basic tab > Reduce/Enlarge, then use left/right arrows to
reduce or enlarge an image on the paper.

Press more to see the values.

• 2 -> 1 Sided: Scans both sides of the originals and prints each of
one on a separate sheet.

• 2 -> 2 Sided: Scans both sides of the original and prints on both
sides of the paper. This function produces exactly the same print
out from the originals.

• Original(100%): Prints texts or images the same size as originals.

• Auto Fit: Reduces or enlarges the original based on the size of the
output paper.

• Other preset values: Allows you to easily select commonly used
values.

Note

The Custom option is different depending on where the
originals is placed. In the DADF, 25~200% adjustment is
possible. And in the scanner glass, 25~400% adjustment is
possible.

Copying on both sides of originals (Duplex)

Press the Basic tab > Duplex, then use left/right arrows to select Duplex
value.

Press more to see the detail values.

• 1 -> 1 Sided: Scans one side of an original and prints on one side
of the paper, this function produces exactly the same print out from
originals.

• 2 -> 1 Sided, Rotate Side 2: Scans both sides of the original and
prints each one on a separate sheet, but the information on the
back side of the printout is rotated 180°.

Deciding the form of copy output (Collated / Staple)

Press the Basic tab > Output, then use left/right arrows to select Collated
or Stapled. This feature is supported only when the original is on the
DADF.

Press more to see the values.

• Collated: Prints output in sets to match the sequence of originals.

• Uncollated: Prints output sorted into stacks of individual pages.

• 1 -> 2 Sided: Scans one side of originals and prints them on both
sides of the paper.

• 1 -> 2 Sided, Rotate Side 2: Scans one side of the originals and
prints on both sides of the paper, but the information on the back
side of the print out is rotated 180°.

5.3 <

• Staple, Portrait: Adds a single staple to all of your portrait-
oriented output.

Copying>

• Staple, Landscape: Adds a single staple to all of your landscape-
oriented output.

1 Place a single original face down on the scanner glass. (Page 4.1)

Note

The Staple feature is available with an optional stacker &
stapler. (Page 12.1)

Selecting the type of original (Text/Photo)

Press the Basic tab and select an appropriate original type.

• Tex t: Use for originals containing mostly text.

• Tex t/Ph oto: Use for originals with mixed text and photographs.

• Photo: Use when originals are photographs.

Changing the darkness

This defines the degree of darkness. Use left/right arrows to change the
level of light/dark in the printouts.

Using special copy features

Note

The original must be placed on the scanner glass to use this
feature.

2 Press Copy from the Main screen.

3 Press the Advanced tab > ID Copy.

4 Press Start on the control panel.

Then the machine starts scanning the front side.

5 Turn the original over and place it on the scanner glass.

6 Press Start on the control panel to begin copying.

Note

• If the original is larger than the printable area, some portions
may not be printed.

• If this option is grayed out, select the Duplex option to 1 -> 1
Sided, the Output option to Collated.

On the Advanced tab or the Image tab of the Copy screen, you can
select specific copy features.

ID card copying

The machine prints one side of the original on the upper half of the paper
and the other side on the lower half without reducing the size of the
original. This feature is helpful for copying a small-sized item, such as a
business card.

5.4 <

2-up or 4-up copying (N-up)

The machine reduces the size of the original images and prints 2 or 4
pages onto one sheet of paper.

1 2

2-up copying 4-up copying

1 Load the originals, face up, in the DADF. (Page 4.1)

Note

The originals must be loaded in the DADF to use this feature.

2 Press Copy from the Main screen.

Copying>

3 Press the Advanced tab > N-Up.

4 Select Off, 2Up, or 4Up.

• Off: Copies an original onto one sheet of paper.

• 2Up: Copies two separate originals onto one page.

• 4Up: Copies four separate originals onto one page.

5 Press Start on the control panel.

Note

You cannot adjust the copy size using the Reduce/Enlarge for
the N-Up feature.

Clone copying

The machine prints multiple original images on a single page. The
number of images is automatically determined by the original image and
the paper size.

Poster copying

Your original will be divided into 9 portions. You can paste the printed
pages together to make one poster-sized document. This copy feature is
available only when you place originals on the scanner glass. Each
portion is scanned and printed on by one in the following order.

1 Place a single original face down on the scanner glass. (Page 4.1)

Note

The original must be placed on the scanner glass to use this
feature.

2 Press Copy from the Main screen.

3 Press the Advanced tab > Poster Copy.

Note

This feature is available only when the options in the Basic tab
are selected as below;

- Duplex to 1 -> 1 Sided

- Reduce/Enlarge to Original(100%)

- Paper Supply to Tray.

1 Place a single original face down on the scanner glass. (Page 4.1)

Note

The original must be placed on the scanner glass in order to use
this feature.

2 Press Copy from the Main screen.

3 Press the Advanced tab > Clone Copy.

Note

This feature is available only when the options in the Basic tab
are selected as below;

- Duplex to 1 -> 1 Sided

- Reduce/Enlarge to Original(100%)

- Paper Supply to Tra y.

4 Press On to activate this feature.

5 Press OK.

6 Press Start on the control panel to begin copying.

Book copying

Use this feature to copy a book. If the book is too thick, lift the scanner lid
until its hinges are engaged by the stopper and then close the scanner
lid. If the book or magazine is thicker than 30 mm(1.18 inches), start
copying with the scanner lid open.

4 Press On to activate this feature.

5 Press OK.

6 Press Start on the control panel to begin copying.

Note

Your original is divided into 9 portions. Each portion is scanned
and printed one by one in the following order:

5.5 <

1 Place the originals face down on the scanner glass. (Page 4.1)

Note

The original must be placed on the scanner glass to use this
feature.

2 Press Copy from the Main screen.

Copying>

Note

To remove shadows of a book edge, press the Image tab >
Erase Edge > Book Center and Edges Erase.

3 Press the Advanced tab > Book Copy.

4 Select the binding option.

• Off: Disables this feature.

• Left Page: Prints left page of the book.

• Right Page: Prints right page of the book.

• Both Page: Prints both facing pages of the book.

5 Press OK.

6 Press Start on the control panel to begin copying.

3 Press the Advanced tab > Covers.

Note

Once you have set the Paper Supply option to Auto, you
cannot use this feature.

4 Press On to use this feature, and select detailed settings for each

option.

• Position: Selects whether the cover will be placed at the front,
back, or both.

• Cover Sheet: Selects whether the cover will be 1 sided, 2 sided, or
blank paper.

• Paper Source: Select the paper tray, where the cover sheet is
loaded.

5 Press OK.

Booklet copying

The machine automatically prints on both sides of the paper, when folded,
which produces a booklet with all of the pages in the correct sequence.
The machine will also reduce and correctly adjust the position of each
image to fit on the selected paper.

1 Load the originals face up in the DADF. (Page 4.1)

Note

The originals must be placed in the DADF in order to use this
feature.

2 Press Copy from the Main screen.

3 Press the Advanced tab > Booklet.

4 Press On to activate this feature.

5 Press OK.

6 Press Start on the control panel to begin copying.

Note

This feature is possible only with A4, Letter, Legal, Folio, Oficio,
JIS B5, ISO B5, Executive, A5 and Statement sized paper.

Cover copying

The machine automatically adds covers to your copied set using stock
taken from a different tray. Covers must be the same size and orientation
as the main body of the job.

6 Press Start on the control panel to begin copying.

Transparency copying

When you prepare transparencies for presentations, use this feature to
copy the information.

Note

Before you start this special copy job, set the tray's Paper Types
and Paper Size to Transparency.(Page 4.8)

1 Place the originals face up in the DADF. Or place a single original

face down on the scanner glass. (Page 4.1)

2 Load the right-sized transparencies into the tray you have set.

3 Set the paper type to Transparency.

4 Press Copy from the Main screen.

5 Press the Advanced tab > Transparencies.

6 Select Transparencies option.

• No Separator: Does not place separator sheets between
transparencies.

• Blank Sheet: Places a blank sheet between transparencies.

• Printed Sheet: Places the same image on the divider sheets as
printed on the transparency.

7 Select media sources, in case you selected either Blank Sheet or

Printed Sheet.

8 Press OK.

9 Press Start on the control panel to begin copying.

1 Place the originals face up in the DADF. Or place a single original

face down on the scanner glass. (Page 4.1)

2 Press Copy from the Main screen.

5.6 <

Copying>

Erasing edges

Shifting margins

You can copy the original without any edges or margins.

1 Place a single original face down on the scanner glass. Or load the

originals face up in the DADF. (Page 4.1)

2 Press Copy from the Main screen.

3 Press the Image tab > Erase Edge.

4 Select the appropriate option.

• Off: Disables this feature.

• Border Erase: Erases equal amounts on all edges of the copies.

• Small Original Erase: Erases 0.25" (6mm) from the edge of the
copies. The original must be placed on the scanner glass to use
this feature.

• Hole Punch Erase: Erases hole punch marks from the left edge of
the copies.

• Book Center and Edges Erase: Erases shadows of a binding or
book edge from the center and side edges of the copies. This
feature only applies when you do copying a book. (Page 5.5)

You can secure a room for binding by shifting the margin of a page.

1 Place a single original face down on the scanner glass. (Page 4.1)

2 Press Copy from the Main screen.

3 Press the Image tab > Margin Shift

4 Select Margin Shift option.

• Off: Disables this feature.

• Auto Center: Automatically centers of the paper copy. The original
must be loaded on the scanner glass to use this feature. This
option supports only the original is loaded on the scanner glass.

• Custom Margin: Adjusts the margin of the left and right, top and
bottom as you want using arrows. This option supports both on the
scanner glass or in DADF.

5 Press OK.

6 Press Start on the control panel to begin copying.

5 Press OK.

6 Press Start on the control panel to begin copying.

Erasing background images

This feature is helpful when copying originals containing color in the
background, as in newspapers or catalogs.

1 Load the originals, face up, in the DADF. Or place a single original

face down on the scanner glass.

2 Press Copy from the Main screen.

3 Press the Image tab > Erase Background.

4 Press On to activate this feature.

5 Press OK.

6 Press Start on the control panel to begin copying.

5.7 <

Copying>

6 Faxing (Optional)

This chapter gives you information about using your machine as a fax
machine.

This chapter includes:

• Preparing to fax

• Understanding the Fax screen

• Sending a fax

• Receiving a fax

• Adjusting the document settings

• Setting up a fax phonebook

• Using the polling option

• Using Mailbox

• Printing a report after sending a fax

• Sending a fax in toll save time

• Adding documents to a reserved delay fax job

• Forwarding a received fax to other destination

Note

To use advanced features of the fax, press Machine Setup on
the control panel and
(Page 9.4)

Before you send or receive a fax, you need to connect the supplied line
cord to the wall jack. Refer to the Quick Install Guide how to make a
connection. The method of making a telephone connection is varies from
one country to another.

Admin Setting

> Setup > Fax Setup.

Preparing to fax

Note

If the optional fax feature is not installed the fax icon will not
appear on the Main screen.

Basic tab

• Fax number input area: Shows the recipient's fax number using
the number keypad on the control panel. If you configured the
phone book, press Individual or Group. (Page 6.6)

• Add No: Lets you add more destinations.

• : Deletes the last digit entered.

• : Removes all digits of the selected entry.

• Remove: Removes the selected fax number entry.

• Remove All: Removes all the fax numbers in the input area.

• Address: Picks up the frequently used fax numbers directly from
your machine or from SyncThru Web Service. (Page 6.7)

• Duplex: Selects whether the machine send faxes one side of the
original, both sides of the original.

• Resolution: Adjusts the resolution options.

Advanced tab

Note

If you want to add fax feature to the machine, check the option
lists (Page 12.1) and contact the purchasing point to order.
When you purchase a fax kit, install the kit by following the steps
described in the Fax Kit Setup Guide which is enclosed in the
kit. After installing the fax kit, set the machine to use this feature.
(Page 13.3)

Understanding the Fax screen

To use the fax feature, press Fax on the Main screen. If the screen
displays an other menu, press ( ) to go to the Main screen.

6.1 <

• Original Size: Selects the size of the original document. Press OK
to update current setting.

• Delay Send: Sets the machine to send a fax at a later time without
your intervention. (Page 6.3)

• Priority Send: Sends an urgent fax before reserved operations.
(Page 6.4)

• Polling: Used when the receiver requests the document to be
faxed remotely at sender's absence or vice versa. In order to use
the polling function, the originals must be previously stored in the
machine. (Page 6.7)

Faxing (Optional)>

• Mailbox: Used to store a received fax or originals in the machine
memory which are ready to be polled. You can use a mailbox on
the same machine you are using, or the one on a remote machine.
Each mailbox has a corresponding mailbox number, name and
password. (Page 6.9)

• Back: Returns to the Basic tab.

Image tab

• Original Type: Enhances the fax quality based on the type of the
original document being scanned. (Page 6.6)

• Darkness: Adjusts the level of lightness or darkness of the fax.
(Page 6.6)

• Erase Background: Reduces dark backgrounds or paper patterns
as in newspaper originals. (Page 6.6)

• Color Mode: Selects whether the user sends the fax in mono or
color. (Page 6.6)

• Back: Returns to the Basic tab.

Sending a fax

5 Press OK.

Sending a fax

1 Press Fax from the Main screen.

2 Place the originals face up in the DADF.

3 Adjust the document settings in the Image tab.

4 Select Duplex and Resolution options in the Basic tab.

Note

If the originals are printed on both sides of the paper, select

2 Sided with left/right arrows in the Duplex feature.

5 When the cursor is blinking in the input line, enter the fax number

using the number keypad on the control panel. Or use Address on
the right side of the screen, if you have stored frequently used fax
numbers.

This part explains how to send a fax, and the special methods of
transmission.

Note

When you place the originals, you can use either the DADF or
the scanner glass. (Page 4.1) If the originals are placed on both
the DADF and the scanner glass, the machine will read the
originals on the DADF first, which has higher priority in
scanning.

Setting the fax header

In some countries, you are required by law to indicate your fax number
on any fax you send.

1 Press Machine Setup on the control panel.

2 Press Admin Setting. When the login message pops up, enter

password and press OK. (Page 3.3)

3 Press the Setup tab > Fax Setup > Terminal ID.

4 Touch the input area to enter the machine name and your fax

number.

6.2 <

6 To add a number, press Add No.

7 Press Start on the control panel. The machine starts to scan and

send a fax to destinations.

Note

• When you want to cancel a fax job, press Stop before the
machine start transmission. Or press the Job Status button,
and select the job you want to delete, press Delete.

• If you used the scanner glass, the machine shows the
message asking to place another page.

• While the machine is sending a fax, you can not send an email
at the same time. (Page 7.3)

Faxing (Optional)>

Sending a fax manually (On Hook Dial)

1 Press Fax from the Main screen.

2 Place the originals face up into the DADF.

5 Select Redial Time Interval and Redial Attempts.

6 Press OK.

Redialing the last number

1 Press Fax from the Main screen.

3 Adjust the document settings in the Image tab.

4 Select Duplex and Resolution options in the Basic tab.

5 Press On Hook Dial on the control panel.

6 Enter a fax number using the number keypad on the control panel.

• If the number is which you have dialed recently, press the Redial/
Pause button on the control panel to show ten recent fax numbers

and select a fax number.

7 Press Start when you hear a high-pitched fax signal from the

remote fax machine.

Note

Color faxes are only supported when faxes are sent manually.
(Page 6.6)

Automatic resending

When the number you have dialed is busy or there is no answer, the
machine automatically redials the number.

To change the time interval between redials and/or the number of redial
attempts, refer to the next following steps.

1 Press Machine Setup on the control panel.

2 Select Admin Setting. When the login message pops up, then

enter password and press OK. (Page 3.3)

2 Adjust the document settings in the Image tab.

3 Place the originals face up into the DADF.

4 Press the Redial/Pause button on the control panel to show ten

recent fax numbers.

5 Select a fax number in the list and press OK.

• The machine automatically begins to send.

Delaying a fax transmission

You can set your machine to send a fax at a later time when you will not
be present.

1 Press Fax from the Main screen.

2 Place the originals face up in the DADF.

3 Adjust the document settings in the Image tab and the Basic tab.

4 Press the Advanced tab > Delay Send.

5 Press On.

6 Enter Job Name using the keyboard on the display, select Start

Time with left/right arrows.

3 Press the Setup tab > Fax Setup.

4 Press Redial.

6.3 <

• If you do not enter Job Name, the machine assigns the job name
as 'Fax Send Job xxx'. 'xxx' number are set in order.

Faxing (Optional)>

Note

Start Time is the specific time you want the fax to be sent. You

can set Start Time on a 24 hour basis and 15 minutes later than
the current time. For example, if it is 1:00, then you can set the
time starting from 1:15. If the set time is incorrect, the warning
message will appear and the machine resets it to the current
time.

7 Press OK to start storing the scanned original data into memory.

Note

To cancel delaying a fax, press Off before sending is activated.

Sending a priority fax

This function is used when a high priority fax need to be sent ahead of
reserved operations. The original is scanned into memory and
immediately transmitted when the current operation is finished. In
addition, priority transmission will interrupt a sending to multiple
destinations between stations (example, when the transmission to station
A ends, before transmission to station B begins) or between redial
attempts.

• Telephone: Receives a fax by pressing
Start.

• Fax: Answers an incoming fax call and immediately goes into the
fax reception mode.

• Answering Machine/Fax: Is for when an answering machine
attached to your machine. Your machine answers an incoming call,
and the caller can leave a message on the answering machine. If
the fax machine senses a fax tone on the line, the machine
automatically switches to Fax mode to receive the fax.

5 Press OK.

On Hook Dial

and then

Note

When the memory is full, the machine can no longer receive any
incoming fax. Secure free memory to resume by removing data
stored in the memory.

Receiving manually in Telephone mode

You can receive a fax call by pressing On Hook Dial and then pressing
Start when you hear a fax tone from the remote machine. The machine

begins receiving a fax.

1 Press Fax from the Main screen.

2 Place the originals face up in the DADF.

3 Adjust the document settings in the Image tab and the Basic tab.

4 Press the Advanced tab > Priority Send.

5 Press On.

6 Press OK.

7 Press Start to start the urgent fax job.

Receiving a fax

This section explains how to receive a fax, and the special receiving
methods available.

Changing the receive modes

Your machine is preset to Fax mode at the factory. When you receive a
fax, the machine answers the call on a specified number of rings and
automatically receives the fax. But if you want to change the Fax mode
to another mode, refer to next steps.

1 Press Machine Setup on the control panel.

2 Select Admin Setting. When the login message pops up, then

enter password and press OK. (Page 3.3)

3 Press the Setup tab > Fax Setup > Fax Initial Setup > Receive

Mode.

4 Select the option.

Receiving automatically in Answering Machine/ Fax mode

To use this mode, you must attache an answering machine to the EXT
socket on the back of your machine. (Page 1.3)

If the caller leaves a message, the answering machine stores the
message as it would normally. If your machine detects a fax tone on the
line, it automatically starts to receive the fax.

Note

• If you have set your machine to this mode and your answering
machine is switched off, or no answering machine is connected
to EXT socket, your machine automatically goes into Fax mode
after a predefined number of rings.

• If your answering machine has a user-selectable ring counter,
set the machine to answer incoming calls within 1 ring.

• If you are in Telephone mode when the answering machine is
connected to your machine, you must switch off the answering
machine, or the outgoing message from the answering
machine will interrupt your phone conversation.

• While the machine is receiving a fax, you can not do the copy
job.

Receiving faxes manually using an extension telephone

This feature works best when you are using an extension telephone
connected to the EXT socket on the back of your machine. You can
receive a fax from someone you are talking to on the extension
telephone, without going to the fax machine.

When you receive a call on the extension phone and hear fax tones,
press the keys 9 on the extension phone. The machine receives the
fax.

6.4 <

Faxing (Optional)>

Press the buttons slowly in sequence. If you still hear the fax tone from
the remote machine, try pressing 9 once again.

To change the 9 to, for example, 3 , follow the next steps.

1 Press Machine Setup on the control panel.

2 Select Admin Setting. When the login message pops up, then

enter password and press OK. (Page 3.3)

3 Press the Setup tab > Fax Setup > Remote Code.

4 Select On.

5 Press left/right arrows to display number 3.

• Long Edge: Prints both sides of the paper, however the binding
will be the long edge.

• Short Edge: Prints both sides of the paper, however the binding
will be the short edge.

5 Press OK.

Receiving faxes in memory

Since your machine is a multi-tasking device, it can receive faxes while
you are making copies or printing. If you receive a fax while you are
copying or printing, your machine stores incoming faxes in its memory.
Then, as soon as you finish copying or printing, the machine
automatically prints the fax.

Adjusting the document settings

6 Press OK.

Receiving in secure receiving mode

You may need to prevent your received faxes from being accessed by
unauthorized people. You can turn on secure receiving mode to restrict
printing of received faxes when the machine is unattended. In secure
receiving mode, all incoming faxes go into memory.

1 Press Machine Setup on the control panel.

2 Select Admin Setting. When the login message pops up, then

enter password and press OK. (Page 3.3)

3 Press the Setup tab > Fax Setup > Secure Receive.

4 Select On.

5 Enter Passcode with 4 digit number using the number keypad on

the control panel.

Note

To deactivate the Secure Receive feature, press Off. In this
case, the received fax will be printed out.

Printing received faxes on both sides of the paper

Set this duplex feature to save paper. When the machine prints the
received fax data, it prints them on both sides of the paper.

1 Press Machine Setup on the control panel.

2 Select Admin Setting. When the login message pops up, then

enter password and press OK. (Page 3.3)

Before sending a fax, you can adjust the document settings, such as
resolution, darkness, color, duplex and so forth. Refer to explanation of
this section.

Note

The document setting herein is for only current job. If you want
to change the default setting on document settings, refer to

Admin Setting > General tab >

Default Settings

. (Page 9.2)

Duplex

This function is especially intended for two-sided originals. You can select
whether the machine sends the fax on one side or both sides of the paper.

Load the originals onto the DADF to use this function.

Press Fax > the Basic tab > Duplex. Use left/right arrows to toggle the
value.

• 1 Sided: Is for the originals that are printed on one side only.

• 2 Sided: Is for the originals that are printed on both sides.

Resolution

Changing the resolution setting affects the appearance of the received
document.

Press Fax > the Basic tab > Resolution. Use left/right arrows to toggle
the values.

3 Press the Setup tab > Fax Setup > Output Option > Duplex.

4 Select appropriate option.

• Off: Prints only one side of the paper.

6.5 <

• Standard: Usually recommended for originals with text. This
option will reduce the transmission time.

Faxing (Optional)>

• Fine: Recommended for the originals containing with small
characters, thin lines, or text that was printed using a dot-matrix
printer.

• Super Fine: Recommended for originals containing with extremely
fine detail, this option is enabled only if the receiving machine also
supports a Super Fine resolution.

Note

For memory transmission, Super Fine mode is not available.
The resolution setting is automatically changed to Fine.

Original Type

You can set the original document type to enhance the quality of a
document being scanned.

Press Fax > the Image tab > Original Type. Select the appropriate
option on the screen and press OK.

• Tex t: For originals with text or line art.

• Tex t/Ph oto: For originals with both text and photographs together.

• Photo: For originals that are continuous tone photographs.

Darkness

You can select the degree of darkness of the original document.

Press Fax > the Image tab > Darkness. Press the right arrow to enhance
the darkness degree and press OK.

Setting up a fax phonebook

Use this feature to store destination names, fax numbers and
transmission settings in your machine. There are two options, Individual
and Group.

• Individual: Stores up to 200 fax numbers. And the fax numbers which
are stored in Individual work as Speed Dial No..

• Group: Makes groups when you frequently send the same document
to several destinations. You can store up to 100 group dial numbers.
Entries stored here will be available for selection within the sending list
on the Basic tab of Fax. Dialing Group can be also setup comprising
of many Individual entries.

The fax numbers, which are stored in Individual, work as Speed Dial

No..

Storing individual fax numbers (Speed Dial No.)

1 Press Fax > the Basic tab > Individual.

Erase Background

You can lighten, reduce or delete the dark backgrounds from scanned
colored paper or newspaper originals.

Press Fax > the Image tab > Erase Background. Press On to activate
this function and press OK.

Note

Erase Background is disabled if the Original Type is set to
Photo.

Color Mode

You can transmit a fax in color using this feature. But this feature only
applies when you send a fax using On Hook Dial on the control panel.

Press Fax > the Image tab > Color Mode. Select option and OK.

• Mono: Transmits a fax in black and white.

• Color: Transmits a fax in color.

Note

Color Mode faxes are only supported when faxes are sent

manually. (Page 6.3)

6.6 <

•

Edit

: Changes the ID, Speed Dial No., and Fax No..

•

New

: Creates the new Speed Dial No..

•

Delete

: Deletes the selected Speed Dial No..

• Search: Searches the fax number which currently stored in
Individual phonebook. When the keyboard pops up, enter ID.

•

Detail

: Shows ID, Fax No. and Included group information if it is

grouped. (Page 6.6)

•

Apply

: Inputs the selected fax number to the sending fax number

list in the Basic tab.

•

Cancel

: Cancels the current job and goes to the previous screen.

2 Press New.

Faxing (Optional)>

3 Enter the name of the fax number in the ID field with the pop up

keyboard, and the fax number in the Fax No. area using the number
keypad on the control panel.

• ID: Enters the name.

• Speed Dial No.: Is automatically filled with the first free number. If
you want to assign to a different number, use left/right arrows.

• Fax No.: Enters a fax numbers, only the numbers, with the area
code if necessary.

4 Press OK.

Storing Group fax numbers (Group No.)

1 Press Fax > the Basic tab > Group.

2 Press New.

3 Press the input area in Group Dial ID, then the keyboard pops up,

enter the name.

4 Select Group Dial No. with left/right arrows.

7 Press OK to save the numbers.

Setting up a fax phonebook using SyncThru Web Service

You can store fax numbers conveniently from the networked computer
using SyncThru Web Service.

1 Open the web browser in your computer.

2 Enter IP address of your machine, then SyncThru Web Service

shows.

(Example. http://123.123.123.123)

3 Press

4 Select Speed Dial (Individual).

5 Press Add.

6 Enter Index, Name and Phone Number. Index you enter here will be

7 Press Apply.

Machine Settings

> Fax Setup > Fax Phone Book.

Note

Fax numbers are already stored in Speed Dial (Individual) can
be used when selecting.

the Speed Dial No. in the display screen of your machine.

Note

Speed Dial numbers can be imported from an *.csv file.

• Group Dial ID: Enters the group name.

• Group Dial No.: Is automatically filled with the first free number. If
you want to assign to a different number, use left/right arrows.

5 Press OK.

6 Select an entry from Speed Dial List, and press Add. Repeat this

step until you added entries you need.

Make sure the selected Speed Dial List is copied to the left pane,
Group list.

6.7 <

Using the polling option

Polling is used when one fax machine requests another to send a
document. This is useful when the person with the original document is
not in the office. The person who wants to receive the document, calls the
machine holding where the original is stored and requests that the
document be sent. In other words, it "polls" the machine holding that has
the original.

Note

To use this feature, both the sender and receiver must have the
polling feature.

The polling process is as follows:

1 Sender stores the originals in the machine. (Page 6.8)

2 Sender gives the Passcode to the receiver.

3 Receiver dials the fax number and enters the Passcode when

requested. (Page 6.8)

4 Receiver presses Start to receive the stored fax.

Faxing (Optional)>

Storing the originals for polling

1 Press Fax from the Main screen.

2 Place the originals face up in the DADF. Or you can use the scanner

glass with a single original document, face down.

3 Adjust the document settings in the Image tab and the Basic tab.

4 Press the Advanced tab > Polling > Store.

2 Press the Advanced tab > Polling > Poll from Remote.

Note

Your can use Delay Poll From Remote to poll the fax at a
specific time within 24 hours.

3 Enter Passcode and destination fax number using the number

keypad on the control panel. You have to be informed Passcode
from sender with the remote fax machine.

5 Press the input area then the pop up keyboard, enter Passcode

(The four-digit number which you have to inform the receiver). If you
do not want to set Passcode, enter number 0000 here. Then you
can store, delete, print and receive a fax for polling without any
passcode.

Note

If you want to use the Mailbox, refer to Storing the originals in
the Mailbox. (Page 6.9)

6 Select the Delete On Print option. If you select Off, the sent fax

data will be remained in the machine’s memory even after it’s
printing. If you select On, the fax data will be deleted at the printing
point.

7 Press OK to start to store the originals into memory for polling.

8 Give the Passcode to the receiver.

Printing (Deleting) the polling document

1 Press Fax from the Main screen.

2 Press the Advanced tab > Polling > Print (or Delete).

3 Enter Passcode

4 Press OK.

4 Press OK.

Polling from a remote Mailbox

This option allows you to retrieve (poll) a fax which is stored in the
Mailbox of on the remote machine. Before you start polling, you must be
informed of Mailbox No. and Passcode from the sender. (Page 6.9)

1 Press Fax from the Main screen.

2 Press the Advanced tab > Mailbox > Poll from Remote.

3 Enter Remote Fax No, Mailbox No., and Passcode. All these field

are filled with information from the sender.

Polling a remote fax

This option allows you to retrieve (poll) a fax which is stored in the remote
machine.

1 Press Fax from the Main screen.

6.8 <

Note

You can use Delay Poll From Remote to poll a fax from the
remote machine's Mailbox at certain time within 24 hours.

4 Press OK.

Faxing (Optional)>

Using Mailbox

12 Set Notification option to On, if you want to be notified when a fax

is received into Mailbox.

You can store the original data in Mailbox, since you are absent and the
receiver need to be retrieve a fax from you. This feature allows you to
program up to 15 individual Mailbox. Before you store the originals, the
Mailbox must be created.

Creating Mailbox

1 Press Machine Setup on the control panel.

2 Select Admin Setting. When the login message pops up, then

enter the password and press OK.

3 Press the Setup tab > Fax Setup.

4 Press the down arrow to scroll down, if necessary.

5 Press Mailbox Setup.

6 Press Mailbox Configuration. Then the screen displays Mailbox

List.

7 Select a Mailbox on the Mailbox List.

13 Press OK.

Storing originals in Mailbox

Since you created the mailbox, you can store originals in it.

1 Press Fax from the Main screen.

2 Place the originals face up in the DADF. Or you can use the scanner

glass with a single original document faced down.

3 Adjust the document settings in the Image tab and the Basic tab.

4 Press the Advanced tab > Mailbox > Store.

5 Enter Mailbox No. and Passcode which are set from Creating

Mailbox in page 6.9.

8 Press Edit Mailbox.

9 Press Mailbox ID and enter ID with number keypad on the control

panel. Up to 20 numbers you can enter.

10 Enter Mailbox Name with the pop up keyboard. It can be either

alphabet or number up to 20 digits.

11 Enter Mailbox Passcode with the numeric keypad on the control

panel.

Note

If you set Mailbox Passcode to number 0000, then the
machine does not ask passcode for using Mailbox, such as
storing, deleting, printing, receiving.

6.9 <

6 Press OK.

Note

• Deleting the data in a specific Mailbox
Press Fax > the Advanced tab > Mailbox > Delete, enter
Mailbox No. and Passcode, and then press OK. When the
confirmation window appears, press Yes to complete the job.

• Printing a Mailbox
Press Fax > the Advanced tab > Mailbox > Print, enter

Mailbox No. and Passcode, and press OK.

Faxing to a remote Mailbox

To fax and store the originals in a recipient's Mailbox in this machine, you
can use the Send to Remote feature.

1 Press Fax from the Main screen.

2 Place the originals face up in the DADF. Or you can use the scanner

glass with a single original document face down.

Faxing (Optional)>

3 Adjust the document settings in the Image tab and the Basic tab.

4 Press the Advanced tab > Mailbox > Send to Remote.

5 Enter Remote Fax No, Mailbox No., and Passcode. All these field

are filled with information from the receiver.

6 Press OK.

2 Press Admin Setting. When the login message pops up, enter

password and press OK. (Page 3.3)

3 Press the Setup tab > Fax Setup.

4 Press down arrow on the right side.

5 Press Toll Save.

6 Press On.

Printing a report after sending a fax

You can set the machine to print a report whether a fax transmission is
successfully completed or not.

Note

The detailed information is available in advanced setup
part. (Page 9.7)

1 Press Machine Setup on the control panel.

2 Press Admin Setting. When the login message pops up, enter

password and press OK. (Page 3.3)

3 Press the Print/Report tab > Report > Fax Report > Fax Send

Report.

4 Press On.

5 Press OK.

Sending a fax in toll save time

7 Press Start Time and set the start date and time with left/right

arrows.

8 Press OK.

9 Press End Time and set the end date and time with left/right arrows.

10 Press OK.

11 Press OK.

Adding documents to a reserved delay fax job

You can add additional documents to the delayed fax job which is saved
in memory.

1 Press Machine Setup on the control panel.

2 Press Admin Setting. When the login message pops up, enter

password and press OK. (Page 3.3)

3 Press the Setup tab > Fax Setup.

4 Press down arrow on the right side.

5 Press Send Batch.

6 Press On.

7 Press OK.

• When you send a fax, if a fax number is same as the number in
delay fax, the machine asks whether you want to add more
documents to reserved delay fax.

You can set the machine to send a fax in toll save time to save a
telephone fee. If you send a fax after setting this feature, fax data will be
stored in machine's memory and the machine will start to send fax in toll
save time.

1 Press Machine Setup on the control panel.

6.10 <

Faxing (Optional)>

Forwarding a received fax to other destination

You can set the machine to forward the received or sent fax to other
destination by a fax or an email. If you are out of office but have to receive
the fax, this feature may be useful.

Note

• When you forward a fax by an email, you firstly set the mail
server and IP address in SyncThru Web Service.

• If this Fax Forward Settings feature to On, you cannot use a
fax with the On Hook Dial button on the control panel.

Forwarding a sent fax to other destination by a fax

You can set the machine to forward every fax you sent to other
destination by faxing.

1 Press Machine Setup on the control panel.

2 Press Admin Setting. When the login message pops up, enter

password and press OK. (Page 3.3)

3 Press the Setup tab > Fax Setup.

4 Press down arrow on the right side.

5 Press Fax Forward Settings > Forward to Fax Setting > Send

Forward.

6 Press On and enter a fax number using the keypad on the control

panel.

7 Press OK.

Forwarding a received fax to other destination by a fax

With this feature, you can forward every fax you received to other
destination by faxing. When the machine receives a fax, a fax is stored in
the memory then, the machine sends it to the destination you have set.

1 Press Machine Setup on the control panel.

Forwarding a sent fax to other destination by an email

1 Press Machine Setup on the control panel.

2 Press Admin Setting. When the login message pops up, enter

password and press OK. (Page 3.3)

3 Press the Setup tab > Fax Setup.

4 Press down arrow on the right side.

5 Press Fax Forward Settings > Forward to Email Setting > Send

Forward.

6 Press On.

7 Enter the From and Destination Email option using the keyboard

on the display.

8 Press OK.

Forwarding a received fax to other destination by an email

1 Press Machine Setup on the control panel.

2 Press Admin Setting. When the login message pops up, enter

password and press OK. (Page 3.3)

3 Press the Setup tab > Fax Setup.

4 Press down arrow on the right side.

5 Press Fax Forward Settings > Forward to Email Setting >

Receive Forward.

6 Press Forward and enter the From and Destination Email option

using the keyboard on the display.

• If you want the machine to print the report after forwarding a fax,
set the Forward & Print option to On.

7 Press OK.

2 Press Admin Setting. When the login message pops up, enter

password and press OK. (Page 3.3)

3 Press the Setup tab > Fax Setup.

4 Press down arrow on the right side.

5 Press Fax Forward Settings > Forward to Fax Setting > Receive

Forward.

6 Press Forward and enter a fax number using the keypad on the

control panel.

• If you want the machine to print the report after forwarding a fax,
set the Forward & Print option to On.

7 Press OK.

6.11 <

Faxing (Optional)>

7 Scanning

Scanning with your machine lets you turn hard copy originals into digital
files.

There are two ways to scan originals, one is using the USB cable to
directly connect the machine with your computer, and the other is using
the network scan feature which scans and sends to a specific destination
via the network.

If you want to use the USB cable to scan originals, refer to the Scanning
part of Software section. Your machine offers the following ways to scan
an image using a local connection.

• Via one of the preset imaging applications. Scanning an image
launches the selected application, enabling you to control the
scanning process.

• Via the SmarThru program supplied with your machine.

• Via the Windows Image Acquisition (WIA) driver.

If you want to use the network scan feature, press Scan on the display to
open three options of Scan to Email, NetScan and Scan to Server.

This chapter gives you information about the scanning method and the
different ways to send the scanned file to the destination.

This chapter includes:

• Understanding the Scan screen

• Scanning originals and sending through email (Scan to Email)

• Scanning originals and sending via Samsung Network Scan

Manager (NetScan)

• Scanning originals and sending via SMB/ FTP (Scan to Server)

• Changing the scan feature settings

Understanding the Scan screen

To use the scanning feature, press Scan on the Main screen. If the
screen displays an other menu, press ( ) to go to the Main screen.

Note

If the message asking Auth. ID and Password, it means the
network administrator has set the authentication in SyncThru
Web Service.(Page 10.6)

Press Scan to Email, NetScan or Scan to Server.

• Scan to Email: Scans and sends the scanned output to the
destination by email. (Page 7.3)

• NetScan: Scans and sends the scanned output to the destination
with the Samsung Network Scan Manager program. (Page 7.5)

• Scan to Server: Scans and sends the scanned output to the
destination with SMB and FTP. (Page 7.5)

7.1 <

Basic tab

This section explains the Basic tab of Scan to Email and Scan to
Server, and NetScan's basic screen.

Scan to Email

• From: Sender's email address.

• To/Cc/Bcc: Recipients' addresses. Cc is for copies to an
additional recipient and Bcc is for the same as Cc but without their
name be displayed.

Scanning>

• Subject/Message: Subject and message of the email.

• Remove All: Erases everything in the input area.

• Address: Inputs the recipient's address just by pressing stored
addresses. You can store frequently used email addresses from
your computer using the SyncThru Web Service. (Page 7.3)

• Duplex: Selects whether the machine scans on one side of the
paper (1 Sided), both sides of the paper (2 Sided), or both sides of
paper but back is rotated 180 degrees (2 Sided, Rotate Side 2).

• Resolution: Selects the scanning resolution value.

• Back: Returns to the previous screen. If the network
authentication is enabled, the log off confirmation message popes
up and closes Scan to Email.

NetScan

If the authentication for network appears, you have to enter user name
and password to enter the NetScan screen.

• Back: Returns to the previous screen.

Advanced tab

• Original Size: Sets the originals to a specific fixed size. (Page 7.7)

• Back: Returns to the previous screen.

Image tab

• Number: Lists the number in order for application programs.

• Application: Shows the available application programs from your
computer.

• Select: Moves to the application program you have selected.

Scan to Server

• SMB: Sends the scanned file to SMB. Press SMB for that option.

• FTP: Sends the scanned file to FTP. Press FTP for that option.

• No.: Index number which you entered in SyncThru Web Service.
(Page 7.5)

• Server: Alias name which you entered in SyncThru Web Service.
(Page 7.5)

• Duplex: Selects whether the machine scans on one side of the
paper (1 Sided), both sides of the paper (2 Sided), or both sides of
paper but back is rotated 180 degrees (2 Sided, Rotate Side 2).

• Resolution: Selects the scanning resolution value.

• Original Type: Selects whether the original is text or photo.
(Page 7.7)

• Color Mode: Adjusts the color options of the scan output. If the
original is color and you want to scan in color, press Color Mode.
(Page 7.7)

• Darkness: Adjusts the degree of darkness of the scan output. Use
left/right arrow to adjust the values. (Page 7.8)

• Erase Background: Erases backgrounds like paper patterns.
(Page 7.8)

• Scan to Edge: Scans originals from edge-to-edge. (Page 7.8)

• Back: Returns to the previous screen.

Output tab

• Quality: Adjusts the display quality of the scan output. (Page 7.8)

• File Format: Selects the file format of the scan output. (Page 7.8)

7.2 <

Scanning>

• Scan Preset: Automatically changes some scan options such as
file format, resolution, and more. You can adjust options to fit each
specific purpose. (Page 7.8)

• Back: Returns to the previous screen.

Scanning originals and sending through email

(Scan to Email)

You can scan the originals and email the scanned image to several
destinations from the machine by email.

Sending a scanned image to several destinations as an email attachment

1 Place the originals face up in the DADF. Or you can use the scanner

glass for one sheet of paper.

2 Press Scan from the Main screen.

Note

If the authentication message shows, enter User Name
and Password. This message shows only when the network
administrator has set the authentication in SyncThru Web

Service. (Page 10.6)

3 Press Scan to Email.

4 Set the scan features in the Advanced, Image, or Output tabs.

(Page 7.2)

5 Press the Basic tab to enter the email address.

• To/Cc/Bcc: Recipient's email address manually with the pop up
keyboard, or by pressing Local or Global. Local or Global
addresses are pre-loaded address lists from your computer or the
LDAP server which is configured at Web UI. (Page 7.4)

• Subject: Title of email.

• Message: Enters the text which will be as the contents of the
email. The maximum size is 1KB.

Note

To delete previously entered contents, press Remove All.

6 Set the scan quality by Duplex and Resolution.

• Duplex: Sets this option for originals that are printed on one side
only, or on both sides.

• Resolution: Sets the scanning resolution by pressing left/right
arrows.

7 Press the Start button to scan and send the file.

Note

While the machine is sending an email, you cannot do the copy
job either sending a fax.

Storing email addresses

There are two kinds of email addresses - Local on your machine's
memory and Global on the LDAP server - which differ depending on
where they are stored. Local is that email addresses are stored in the
machine's memory, and Global is that email addresses are stored in the
certain (LDAP) server.

Through the SyncThru Web Service, you can easily enter and store
email addresses from your computer.

Individual

1 Turn your networked computer on and open the web browser.

2 Enter your machine's IP address as the URL in a browser.

3 Click Go to access the SyncThru Web Service.

4 Click Machine Settings > E-mail Setup > Individual Address

Book. Then the screen shows Individual Address Book on the

right side of the screen.

• From: Sender's address. Touch From and then the keyboard pops
up on the screen. Use the pop up keyboard to enter your email
addresses. Or you can use Local and Global to enter the
addresses easily. (Page 7.4)

7.3 <

5 Click Add.

6 When the Add E-Mail screen appears, select the Index number,

enter User Name and E-mail Address.

7 Click Apply.

8 Check if the emails are correctly stored and listed on your machine

by pressing Local > the Individual tab.

Scanning>

Group

Entering email addresses by the address book

1 Access to the SyncThru Web Service from your computer.

2 Make sure you have configured Individual Address Book.

3 Click Machine Settings > E-mail Setup > Group Address Book.

Then the screen shows Group Address Book on the right side.

4 Click Add.

5 Select the Group number and enter Group Name.

6 Select email addresses by clicking the check boxes.

7 Click Apply.

8 Check if the email addresses are correctly stored and listed on your

machine by pressing Group.

Global

Email addresses which are stored in Global in your machine are
processed by the LDAP server.

1 Turn your networked computer on and open the web browser.

2 Enter your machine's IP address as the URL in a browser.

3 Click Go to access the SyncThru Web Service.

4 Click Machine Settings > LDAP Server Setup. Then the LDAP

Server screen shows on the right side.

5 Enter IP Address or Host Name or Host Name and LDAP server

and Port.

6 Enter optional information.

7 Click Apply.

Note

The LDAP server administrator must store the email address
data. The method of storing is varies depending on the server
and the operating systems.

Once you have stored the frequently used addresses into the address
book, you can simply enter email addresses.

1 Press Local or Global from the Basic tab of Scan to Email.

The search window shows.

2 Press the initial alphabet key of the address you are looking for. Or

press Search to specify the search criteria.

When the search is completed, the screen displays the search
results.

3 Press From and enter your email address and press OK.

4 Select the address you want in the right-hand pane, and the press

To, Cc or Bcc in the left-hand pane.

5 Press Apply. Keep selecting addresses as many as you want.

6 Press OK.

Entering email addresses by the keyboard

7.4 <

When you press the input field in the From, To, Cc, or message input field,
the keyboard shows on the display screen.

The following explanation is the example that you are entering
"[e-mail]".

1 Press From in the Basic tab of the Scan to Email.

Scanning>

2 Press a, b, c, d, e, f, g.

3 Press @.

4 Press a, b, c.

5 Press . and press c, o, m.

Note

to enter contents in other fields, press on the
keyboard.

6 Press OK after finishing all the contents.

Your machine is added to the scanner list of the Network Scan
program and you can now scan images through the network.

Note

You can change the scanner properties of your machine and the
scan settings from the Samsung Network Scan Manager
window. Click Properties and set the options in each tab.

Scanning and sending via NetScan

1 Make sure that your machine and the computer are connected to a

network and Samsung Network Scan Manager is running on the
computer.

Scanning originals and sending via Samsung

Network Scan Manager (NetScan)

You can scan an image on the machine via the Network Scan program
which is installed in your networked computer.

Preparation for network scanning

Make sure the printer software is installed on your computer using the
Printer Software CD-ROM, since the printer software and should include
the Network Scan program. See page 3.2 for detailed information on
installation steps.

1 In Windows, select

Utilities > Network Scan > Network Scan.

The

Samsung Network Scan Manager

2 Click the Add Device button.

3 Click Next.

4 Select Connect to this scanner and enter the IP address of your

machine.

Or select Browse for a scanner. (recommended) to show a list of
scanners on your network.

5 Click Next.

6 Select your machine from the list and enter a name, user ID, and

PIN (Personal Identification Number) for the machine.

Note

• The model name of your machine is automatically entered as
the scanner name, but it can be changed upon your need.

• The ID can be entered up to 8 characters. The first character
must be a letter.

• The PIN must be of 4 digits.

7 Click Next.

8 Click Finish.

Start

>

Programs

> Samsung Network Printer

window opens.

2 Place the originals face up in the DADF. Or you can place a single

original document face down on the scanner glass.

3 Press Scan from the Main screen.

Note

If the authentication message shows, enter User Name
and Password. This message shows only when the network
administrator has set the authentication in SyncThru Web

Service. (Page 10.6)

4 Press NetScan.

5 When the authentication message pops up, enter

Password.

during the configuration of the Network Scan program. (Page 7.5)

When login is completed, the screen shows the NetScan server
address which is the networked computer. Additionally, this shows
Application list that is configured in Samsung Network Scan

Manager.

6 Select one from the application list and press Select.

7 Press Start on the control panel to start scanning.

8 The original will be scanned and sent to your computer.

ID

and Password that are which you have entered

ID

and

Scanning originals and sending via SMB/ FTP

(Scan to Server)

You can scan an image and send it to a total of 5 destinations via the SMB
or FTP.

Preparation for scanning to SMB/FTP

Select the folder and share it with the machine in order to receive the
scanned file.

Note

The next steps are for SMB server setting using SyncThru Web
Service, and the setting for FTP server is the same as SMB.

Apply the same steps for setting up the FTP server.

7.5 <

Scanning>

1 Turn your networked computer on and open the web browser.

2 Enter your machine's IP address as the URL in a browser.

3 Click Go to access the SyncThru Web Service.

4 Click Machine Settings > SMB Setup > Server List. The Server

List is then displayed on the right side of the screen.

5 Click Add.

6 Select the index number from 1 to 20.

7 Enter a name in Alias for the Setup for the corresponding Server

List entry. This name will be displayed on your machine.

6 Press Scan to Server to show the SMB server list you entered in

the SyncThru Web Service.

7 Select the destination SMB server.

8 Select IP Address or Host Name.

9 Enter the server address in dotted decimal notation or a host name.

10 Enter the server port number, from 1 to 65535.

The default port number is 139.

11 Enter the share name of the server.

12 Put a check mark next to in Anonymous if you want to allow the

SMB server to be accessed by unauthorized persons.

By default, this is unchecked.

13 Enter the login name and password.

14 Enter the domain name of the SMB server.

15 Enter the location for storing the scanned image. This is the location

you entered in step 7.

16 Click Apply.

Scanning and sending to SMB/FTP server

1 Press Scan from the Main screen.

Note

If the authentication message shows, enter User Name
and Password. This message shows only when the network
administrator has set the authentication in SyncThru Web

Service. (Page 10.6)

2 Press Scan to Server.

3 Place the originals face up in the DADF. Or you can place a single

original document face down on the scanner glass.

4 Adjust the document settings in the Image tab.

5 Select Duplex and Resolution in the Basic tab.

Note

You can select up to five destinations using both of SMB or
FTP servers.

8 Press Start on the control panel.

The machine begins scanning and then sends the scanned image to
the specified server.

Changing the scan feature settings

This part explains how to adjust the document settings for each scan job,
such as resolution, duplex, original size, type, color mode, darkness, and
more. The options you change will be maintained for a certain time, but
after that period, the options will be reset to default values.

Duplex

This feature especially applies when the original documents to be
scanned are two-sided. You can select whether the machine scans only
one side of the paper or both sides of the paper.

Press Scan > Scan to Email (Or Scan to Server) > the Basic tab >
Duplex. Use left/right arrows to toggle the values.

• 1 Sided: For originals that are printed on one side only.

• 2 Sided: For originals that are printed on both sides.

• 2 Sided, Rotate Side 2: For originals that are printed on both
sides. But the back is rotated 180 degrees.

Note

To use 2 Sided and 2 Sided, Rotate Side 2, you have to load
the originals on the DADF. Because, if the machine can not
detect the original on DADF, automatically changes the option to

1 Sided.

7.6 <

Scanning>

Resolution

Original Type

You can adjust document resolution.

Press Scan > Scan to Email (Or Scan to Server) > the Basic tab >
Resolution. Use left/right arrows to toggle the values. The higher value
you select the clear result you get. But the scanning time may take longer.

Commonly, 400 dpi and 600 dpi resolution are available only when Color
mode is set to Mono. The following table shows detailed information
feature, resolution and file format options.

Feature Resolution (dpi) File Format

Scan to Email 100, 200, 300, 400,

600

NetScan 100, 200, 300 PDF, TIFF, JPEG

Scan to Server 100, 200, 300, 400,

600

PDF, Single-Page
TIFF, Multi-Page TIFF,
JPEG

PDF, Single-Page
TIFF, Multi-Page TIFF,
JPEG

Original Size

You can specify the scanning area on the originals by selecting the pre­defined size, or putting in the margin value or
to

Auto

, the machine senses and determines the size of the original.

Press Scan > Scan to Email (Or Scan to Server) > the Advanced tab
> Original Size. Use up/down arrows to go to the next screen. Select the
appropriate option and press OK.

Auto

. If you set this option

You can set the original document type in order to enhance the quality of
a document being scanned.

Press Scan > Scan to Email (Or Scan to Server) > the Image tab >
Original Type. Select the appropriate option and press OK.

• Tex t: For originals that have text or line art.

• Tex t/Ph oto: For originals that have both text and photographs
together.

• Photo: For originals that are continuous tone photographs.

Color Mode

Use this option to scan the original in

Press Scan > Scan to Email (Or Scan to Server) > the Image tab >

Color Mode

. Select the appropriate option and press OK.

Color

: Uses color to display an image. 24 bits per pixel, 8 bits for

•
each RGB, is used for 1 pixel.

• Gray: Uses the black gradation to display an image. 8 bits per
pixel.

Mono

, Gray or

Color

mode.

7.7 <

•

Scanning>

Mono

: Displays an image in black and white. 1 bit per pixel.

Darkness

File Format

You can select the degree of darkness of the scanned output. If your
original document is light or faded, press the right arrow to make the
output darker.

Press Scan > Scan to Email (Or Scan to Server) > the Image tab >

Darkness. Press right arrow to enhance the darkness degree then, press
OK.

Erase Background

You can lighten, reduce or deletes the dark background from scanning
colored paper or newspaper originals.

Press Scan > Scan to Email (Or Scan to Server) > the Image tab >

Erase Background

. Select On and press OK.

Scan to Edge

You can set the machine to scan full size of a page as it is. Usually, the
machine scans a page except edges, which means the margin,
especially when you do the copy job with certain sized paper in the tray.
But if you scan and sent it right away via the network, as the file, the
machine does not need to exclude the edges from the originals.

Press Scan > Scan to Email (Or Scan to Server) > the Image tab >

Scan to Edge. Select

On

and press OK.

Quality

You can use this option to produce a high quality document. Higher
quality you select a larger file size you get.

Press Scan > Scan to Email (Or Scan to Server) > the Output tab >
Quality.

You can select the file format before you proceed with the scanning job.

Press Scan > Scan to Email (Or Scan to Server) > the Output tab > File
Format.

• PDF: Scans originals in PDF format.

• Single-Page TIFF: Scans originals in TIFF (Tagged Image File
Format), but several originals are scanned as one file.

• Multi-Page TIFF: Scans the originals in TIFF (Tagged Image File
Format), and several originals are scanned as several file.

• JPEG: Scans original in JPEG format.

Note

The file format JPEG cannot be selected if Mono has been
selected for Color Mode, and Tex t has been selected for

Original Type.

Scan Preset

This feature allows you to use optimized settings for your specific scan
job.

Press Scan > Scan to Email (Or Scan to Server) > the Output tab >

Scan Preset.

Note

When you set Color Mode to Mono, the Quality option is
grayed out.

7.8 <

• Sharing and Printing: Produces a small-sized file for normal
quality documents.

• High Quality Printing: Set this option for high quality output with
the largest file size.

• Archival Record: For the electronic file which is of the smallest file
size of the output.

• OCR: Produces scanned output for OCR software. You can expect
the highest quality images.

• Simple Scan: Used for a simple document with text only. The file
size of output is small.

• Custom: Applies the current scan settings that you have chosen.

Scanning>

8 Basic printing

This chapter explains common printing tasks.

Printing a document

Your machine allows you to print from various Windows, Macintosh, or
Linux applications. The exact steps for printing a document may vary
depending on the application you use.

1 Open the document you want to print.

2 Select Print from the File menu. The Print window is displayed. It

may look slightly different depending on your application.

Make sure that your
printer is selected.

4 From the Document menu, select Cancel Printing (Windows 98/

Me) or Cancel (Windows NT 4.0/2000/XP/2003).

Note

You can also access this window by simply double-clicking the
printer icon at the bottom right corner of the Windows desktop.

You can also cancel the current job by pressing Stop on the control panel.

3 Select your printer driver from the Selet Printer drop-down list.

4 To start the print job, click OK or Print in the Print window.

For details about printing, see Software section.

Canceling a print job

If the print job is waiting in a print queue or print spooler, such as the
printer group in Windows, delete the job as follows:

1 Click the Windows Start menu.

2 For Windows 98/Me/NT 4.0/2000, select Settings and then

Printers.

For Windows XP/2003, select Printers and Faxes.

3 Double-click the Samsung SCX-6x45 Series PCL 6 icon. (Or

Samsung SCX-6x45 Series PS)

8.1 <

Basic printing>

9 Machine status and advanced

setup

This chapter explains how to browse the current status of your machine,
and the method of setting for the advanced machine setup. Please read
this chapter carefully in order to use your machine's diverse features.

This chapter includes:

• Machine Setup

• Browsing the machine’s status

• General settings

•Copy Setup

• Fax Setup

•Network Setup

• Authentication

• Optional Service

• Remote Service

• Printing a report

Machine Setup

1 Press Machine Setup on the control panel.

2 Select the appropriate item for your occasion.

Machine Status screen

Press Machine Setup on the control panel and press Machine Status.

• Supplies Life tab: Displays the remainders or the usage count of
the machine supplies. Use up/down arrows to switch screens.

• Machine Info tab: Displays the detailed information about the
machine, and some options allows for validating your machine.
(Page 9.1)

• Back: Returns to the previous screen.

Admin Setting screen

Gives you access to detailed machine settings.

Note

When you press Admin Setting, a login message appears. If
the administrator set the password, you have to enter the
password every time you want to use Admin Setting.
(Page 3.3)

• Machine Status: Shows the current machine status.

• Admin Setting: Allows administrator to set up the machine.

When you press Admin Setting, login message pops up. Enter
password and press OK. (Factory setting is 1111.)

• General tab: Sets the basic parameters of the machine such as
location, date, time, and more. (Page 9.2)

• Setup tab: Sets the values for fax, network and login. Also you can
set to enable the feature listed on the screen.

• Print/Report tab: Prints configuration or font list and displays a
report of machine features. (Page 9.7)

• Back: Returns to the previous screen.

You can browse the machine information and validate some features of
the machine.

1 Press Machine Setup on the control panel.

9.1 <

Machine status and advanced setup>

Browsing the machine’s status

2 Press Machine Status > the Machine Info tab.

3 Press the General tab.

Option Description

Machine Details

Print/Report

Tray Status

Supplies
Information

This option shows the customer support
information on the email address and the phone
number you stored from Admin Setting. Also,
you can check the machine's serial number, or
the hardware and software information
specification.

You can print various helpful and informative
reports such as
and

Scan Report

The screen shows the trays installed on your
machine, and their current configurations.

You can view the amount of each category that
your machine has printed so far. To print this
report, see page 9.7.

System Report

. (Page 10.1)

, Fax Report

General settings

Before you get ready to using the machine, it is recommended to set up
the machine parameters.

1 Press Machine Setup on the control panel.

2 Press Admin Setting. When the login message pops up, then enter

password and press OK. (Factory setting is 1111.)

Option Description

Device Info The sub-options available are Service Center

Registration and Contact Info. You may enter

information on service center and purchasing
point.

Date & Time You can set the date and time. (Page 3.4)

Default Settings • Default Window: Set the first window that

will appear on the display screen after turning
on the machine or waking up from the Low
Power Mode to Sleep Mode. For example, if
you select Fax as a default window, the first
window will be the Basic tab of the Fax
feature. In case you want to show ID Copy as
a default window, you need to enable this
feature in Default Option previously.

• Default Option: Changes all the default
values for copying, faxing, emailing, scanning
and paper at once. (Page 3.5)

Note: Depending on the optional kit you

installed or the category you selected, the
selectable options on the display screen may
differ.

Measurements This option lets you change the measurement

unit to use (mm or inch), and set the numeric
separation (comma or period).

Timers The machine cancels a printing job if data does

Language It allows you to change the language that

9.2 <

Machine status and advanced setup>

not be received in specific time.

• System Timeout: The machine returns to the
default value after certain time the machine
waits. You can set a time for maximum 10
minutes.

• Held Job Timeout: The machine holds a job
for a specific time period. You can set a time
period for at least an hour.

appears on the touch screen.

Option Description

Option Description

Energy Saver You can reduce energy consumption by setting

these features. Energy Saver has three
options, first Low Power Mode to Sleep Mode
turns off the scanner lamp under the glass. And
Power Save turns off all the fans within the
machine after a certain time. Standby to Low
Power Mode turns off the fans within the
machine except a core fan for the fuser unit.
(Page 3.4)

Tray
Management

Altitude
Adjustment

This feature allows you to select the tray and
paper you use for a printing job. Paper size,
paper type, and paper color options are
adjusted here. Tray Confirmation Message is
to activate the window asking whether you set
the paper size and type for the just opened tray.

• Auto Tray Switch: If tray1 and tray2 are filled
with letter size paper, when tray1 is empty
and this option is On, then the machine
continues printing with paper in tray2.

• Auto Continue: When the paper is
mismatched, meaning that tray1has filled with
the letter size paper, but the printing job
needs A4 size paper, the machine will wait for
30 seconds to paper in tray1 with proper
sized paper. After 30 seconds, the machine
automatically starts printing with Letter sized
paper.

Print quality is affected by atmospheric
pressure, which atmospheric pressure is
determined by the height of the machine above
sea level. This feature lets you adjust the
altitude in a height district. Higher altitude
location need to set this feature to High 3,
which affects print quality.

Sound You can adjust the loudness of the machine

sound. Press Fault to adjust the machine's
error sound. Select Conflict if you pressed the
wrong option. Press Selection to sound
whenever you press the selection from your
touch screen.

Supplies
Management

Machine Test The machine prints the test image patterns

On Demand
Overwrite

The machine gives you the notification of the
drum and toner to reorder, and resets the used
fuser counter, bias transfer roller, feed roller and
document feeder friction pad counter.

using Image Quality Test Patterns.

You can set the machine to delete previous job
information on HDD as you store new job
information. To activate this feature, go to

Admin Setting > the Setup tab > Optional
Service and set the On Demand Image
Overwrite option to Enable. After activating

this feature you can overwrite a HDD by
pressing Start in the display.

Copy Setup

For copy output, you can set up several options in advance.

1 Press Machine Setup on the control panel.

2 Press Admin Setting. When the login message pops up, enter

password and press OK.

3 Press the Setup tab >

Copy Setup

.

Output Options Output Options is for, when the staples run

out, you to let the machine stop processing and
wait to refill the staples or continue the job. If
you set Within Job Offsetting to On, the
output paper is placed and sorted by printout­sets.

Contention
Management

This feature lets you to select the priority
between copy jobs and print jobs.

• Priority: Set the priority by numbering the
job. The machine starts from the least to the
highest number in order.

• First In, First Out: The machine does an
asked job in order.

Option Description

Page Number If you select this option On, each copy will

Time & Date Set this option On in order to print the date and

9.3 <

Machine status and advanced setup>

include the page number on the bottom of each
page.

time on each copy, set from the General tab.

Option Description

Option Description

ID Stamp This option is used to set words or a message

to print on your copies. Set this option On and
an input screen will be displayed, write your
message using the pop up keyboard.

Fax Setup

This machine offers you with various options to you for setting up the fax
system. You can change the default settings for your preferences and
needs.

1 Press Machine Setup on the control panel.

2 Press Admin Setting. When the login message pops up, enter

password and press OK.

3 Press the Setup tab > Fax Setup.

Note

The fax options are different from country to country
depending on the international communication regulatory. If
the display screen does not show or gray out some of the
fax options explained herein, it means that the grayed out
function does not supported in your communication
environment.

Option Description

Fax Initial Setup You can set Receive Mode for

or

Answering Machine/Fax

either DP (Dial Pulse) or MF (Multi Frequency).

When you select Answering Machine/Fax,
you can receive a fax while the line is being
used by the answering machine. (Page 6.4)

Contact your local telephone company for Dial

Type setting information.

Auto Answer
Delay

Receive Header Use this option to automatically print the page

Secure Receive You may need to prevent your received faxes

Received Fax
Printing

You can specify the number of times the
machine rings before answering an incoming
call.

number, date and time of fax reception at the
bottom of each page.

from being accessed by unauthorized people.
This feature restricts printing of received faxes
when the machine is unattended. If you select
this option to On, all incoming faxes go into
memory.

A four-digit Passcode is used when you want to
print out received faxes in memory. (Page 6.5)

When receiving a fax containing pages longer
than the paper loaded in the tray, the machine
can reduce the size of the original to fit the size
of the paper loaded in the machine. If this
feature is set to Off, the machine cannot reduce
the original to fit onto one page. The original will
be divided and printed in actual size on two or
more pages. If you set this option to On and set
the discard size to 10mm and the received data
is longer then the currently set paper in the tray,
the machine minuses the data that would have
been on the specified discard segment.

Telephone, Fax

, and Dial Type at

Terminal ID Enter the machine ID and fax number which will

be printed at the top of each page.

Remote Code This feature works best when you are using an

extension telephone connected to the EXT
socket on the back of your machine. You can
receive a fax from someone you are talking to
on the extension telephone, without going to the
fax machine. (Page 6.4)

Error Correction
Mode

It helps with poor line quality and makes sure
any faxes you send are properly transmitted to
any other ECM-equipped fax machines.
Sending a fax using ECM may take more time.

Redial The machine can automatically redial a remote

Speaker Volume
(Audio Line
Monitor)

9.4 <

Machine status and advanced setup>

fax machine, if it was busy. You can set the
number of redial attempts and an interval
between attempts. Selecting 0 for Redial
Attempts means that the machine will not use
this feature.

This controls the sound when a fax actually
starts to transfer data. If this option is On, the
machine sounds from a fax starts until a fax
finishes. With Comm. the machine sounds only
until the communication is succeeded. No
sound with Off option.

Option Description

Network Setup

Prefix Dial This feature allows you to set a prefix of up to

five digits. This number will be dialed before any
automatic number is dialed. User may set this
to access a PABX
number (example 02).

Junk Fax
Number List

Ring Volume This feature adjusts the ring volume. When you

Dial Tone
Vol ume

Output Option You can set the machine to print out the fax on

Mailbox Setup • Document Policy: You can set the document

The machine does not accept faxes sent from
remote stations if their numbers are stored in
the memory as junk fax numbers. You can enter
a maximum of 10 junk fax numbers. Press
Junk Fax Number List and Edit and enter the
last numbers (1~7 digit) of the fax number.

select Off, the machine does not ring.

When you press On Hook Dial to send a fax,
you can hear a specific tone. To adjust the tone
volume, you can use this feature. Value Low
volume is the lowest.

both sides of the paper, or stapled. (Page 6.5)

stored in Mailbox to delete or retain
documents after. Select On of each option to
delete, Off to remain the data.

• Mail Configuration: You can create, edit, or
delete Mailbox. Enter Mailbox ID, Mailbox
Name, Mailbox Passcode by pressing
options. (Page 6.9)

a

(example 9) or area code

Note: If you set the Notification option to On,

you are notified when a fax is received in
Mailbox. (Page 6.9)

Output Tray This feature lets you select the paper tray to

use for receiving a fax.

Toll Save Set the machine to send a fax in the toll save

time for saving. (Page 6.10)

Send Batch The machine asks you whether you want to add

the documents to the reserved delay fax, if the
fax number you have dialed is same as the
delay fax number. (Page 6.10)

You may set up the network with the machine's touch screen. Before
doing that, you must have the information concerning the type of network
protocols and computer system you use. If you are not sure which setting
to use, contact your network administrator to configure this machine
network.

For further explanation about network environment, refer to Network
Printer User’s Guide within Network Utilities CD.

1 Press Machine Setup on the control panel.

2 Press Admin Setting. When the login message pops up, enter

password and press OK.

3 Press the Setup tab > Network Setup.

Option Description

TCP/IP Protocol Select appropriate protocol and configure

parameters to use the network environment.

Note: There are lots of parameters to be set,

therefore, if you are not sure, leave as it is, or
consult the network administrator.

NetWare Setting This machine is compatible with Novell

NetWare networks. You can print to the network
printer from any NetWare client.

Apple Talk
Protocol

For Macintosh network environments, select
this option. This option provides packet
transmission and routing functionality for
networking.

Fax Forward
Settings

a. Private Automatic Branch Exchange

You can forward a sent or received fax to other
destination by a fax or an email. (Page 6.11)

9.5 <

Machine status and advanced setup>

Authentication

Option Description

This feature lets you control and lock all outgoing data, or change the
password.

1 Press Machine Setup on the control panel.

2 Press Admin Setting. When the login message pops up, then enter

password and press OK.

3 Press the Setup tab > Authentication.

Option Description

Authentication
Mode

Network
Accounting

Foreign Device
Interface

It enables the authentication
mode which can be used for

Job Accounting Plug-in the
SyncThru™ Web Admin
Service.

When you install the optional
FDI kit, select On to activate it.

• Job Timer: If there is not
enough credit, you can set the
machine to cancel a job right
away or wait a designated
amount of time for a deposit.

• Print Job Control: When it is
enabled, the both computer
printing and copying are
possible since the credit
remains. With Disable, only
the copy printing job needs
the credit. (which means a
computer printing a report or a
fax job needs no credits)

• Inhibit Services: When no
credit is left, the machine
disables the copy job only with
Copy Only. With All Service,
scanning service and copy job
are disabled.

Authentication
Mode

(Continue)

Change Admin. Password You can change the password

Foreign Device
Interface

(Continue)

No
Authentication
Mode

• Internal Credits: It is used
when you cancel the job or
when the job is cancelled by
the device due to insufficient
credits (coin) or is canceled by
user’s request. If you select
Enable, the machine deposits
a credit equal to the number
of sheets that did not print out
correctly, then it prints next job
for free (for the amount
deposited). With Disable,
even if you cancel the printing
job, the machine includes
jammed paper in the count
and the cost of printing.

• Image Counter: Depends on
whether the machine counts
blank white pages.

It disables Authentication
Mode.

for the Admin Setting
authentication.

Optional Service

When you want to add the optional features for this machine, you have to
install the optional kit and then set the machine to enable and activate
those features. Follow the next steps to enable those features.

1 Press Machine Setup on the control panel.

2 Press Admin Setting. When the login message pops up, then enter

password and press OK.

3 Press the Setup tab > Optional Service.

Option Description

N/W Scan If you are not using the network scan feature,

9.6 <

Machine status and advanced setup>

select Disable, then the Scan icon on the
display will be grayed out.

Option Description

Printing a report

Analog Fax After installing the fax kit, select this option

Enable

to use this machine as a fax machine.

On Demand
Image Overwrite

Immediate Image
Overwrite

You can set the machine to delete previous job
information on HDD as you store new job
information. Set this option to

General tab > On Demand Overwrite, press
Start in the display to start the overwriting job.

If you select
HDD memory when you save new job on it.

Enable

, the machine renews the

Enable

, go to the

Remote Service

This option enables the machine send the notification to service
representatives to inform them that the machine needs supplies such as
a toner cartridge.

1 Press Machine Setup on the control panel.

2 Press Admin Setting. When the login message pops up, then enter

password and press OK.

3 Press the Setup tab > Remote Service.

You can print a report on the machine's configuration or font list, etcetera.

1 Press Machine Setup on the control panel.

2 Press Admin Setting. When the login message pops up, then enter

password and press OK.

3 Press the Print/Report tab.

Option Description

Print You can print Network

Configuration, PS3 Font List,
PCL Font List and Schedule
Jobs Report. Schedule Jobs
Report shows the job list in

pending, in delayed faxing or the
Mailbox list as well.

Option Description

Remote Service Select On to use Remote Service.

Criteria Value Sets the machine to count printed pages or the

number of days the machine will be used. After
setting up dates or number of pages, the
machine will send a fax to the service
representatives informing the machine has
used over set date, or did print job more than
set pages.

Service Number Enter the fax numbers for the service

representatives.

Accounting
Report

Supplies
Information

Network Auth.
Log Report

Usage Page
Report

Accounting
Report

You can print the amount of each
category that your machine has
printed so far.

It displays user login IDs and
emails.

You can print the report on the
amount of printouts depending on
the paper size and type.

Prints the report of printing out
count for each login user.

9.7 <

Machine status and advanced setup>

Option Description

Option Description

Report Configuration

Report

Fax Report You can set to print the information

You can print a report on the
machine's overall configuration.

of a fax reports.

• Multi Send Report: When you
fax to several destination, set
this option to print a
transmission report. On is to
print every time you send a fax,
the machine prints a
confirmation report. With On-
Error, only when the
transmission error occurred, the
report will be printed out.

• Fax Send Report Appearance:
You can select whether the
image on the confirmation report
shows or not.

• Fax Send Report: The machine
prints the confirmation report
after each fax job, only when
you send a fax to one
destination.

• Fax Sent/Received Report:
The machine stores the logs on
each transmission and prints out
every 50 logs with this option
On. It you select Off, the
machine stores the logs but
does not print.

Report

(Continue)

E-mail
Confirmation
Report

Scan to Server
Confirmation

The report shows the job of
scanning and sending it via Scan
to Email.

• On: The report is printed
whether a job successfully
completed or failed.

• Off: No report is printed after
completing a job.

• On-Error: Only in case of error
occurrence, the machine prints
the report.

The report shows the job of
scanning and sending it via SMB
and FTP.

• On: The report is printed
whether a job successfully
completed or failed.

• Off: No report is printed after
completing a job.

• On-Error: Only in case of error
occurrence, the machine prints
the report.

Note

You can also print machine's status information and browse
status with SyncThru Web Service. Open the web browser
on your networked computer and type the IP address of
your machine. When SyncThru Web Service opens, click

Information > Print information.

9.8 <

Machine status and advanced setup>

10 Maintenance

This chapter provides information for maintaining your machine and the
toner cartridge.

This chapter includes:

• Printing a machine report

• Monitoring the supplies life

• Finding the serial number

• Sending the toner reorder notification

• Sending the drum reorder notification

• Checking Stored Documents

• Cleaning your machine

• Maintaining the cartridge

• Maintenance Parts

• Managing your machine from the website

Monitoring the supplies life

If you want to view the supply life indicators, follow the next step.

1 Press Machine Setup on the control panel.

2 Press

3 Scroll down to browse the entire supplies list view the percentage

Machine Status

remaining.

.

Finding the serial number

If you want to check your serial number from the screen, follow the next
steps.

1 Press Machine Setup on the control panel.

2 Press

Machine Status

> the

Machine Info

tab >

Machine Details

.

Printing a machine report

You can print the machine's information and job report.

1 Press Machine Setup on the control panel.

2 Press

3 Select the report type, then the right side of the screen shows the

4 Select the list to print.

5 Press Print.

Machine Status

list to print.

> the

Machine Info

tab >

Print/Report

Note

• If you want to print the machine's network information or font
list, press Machine Setup > Admin Setting > the
tab. In case you select the Configuration Report, just press

Print Now to print the report. The Fax Report, E-mail
Confirmation Report, and Scan to Server Confirmation

options do not provide the print, these are only for report setup.

• You can use SyncThru Web Service to print the machine's
configuration or browse the status. Open the web browser in
the networked computer, and type the machine's IP address.
When SyncThru Web Service is opened, click Information >

Print information.

Print/Report

.

Sending the toner reorder notification

You can set the machine to alert you that the toner level is low and needs
to be reordered.

1 Press Machine Setup on the control panel.

2 Press

3 Press the General tab > Supplies Management > Toner Cartridge

4 Press Toner Reorder at Life Remaining and select a percentage.

5 Press

Admin Setting

password and press

Reorder Notification.

OK

.

OK

. When the login message pops up, then enter

.

Sending the drum reorder notification

You can set the machine to alert you that the drum level is low and needs
to be reordered.

1 Press Machine Setup on the control panel.

2 Press

3 Press the General tab > Supplies Management > Drum Cartridge

4 Press Drum Reorder at Life Remaining and select a percentage.

5 Press

Admin Setting

password and press

Reorder Notification.

OK

.

OK

. When the login message pops up, then enter

.

10.1 <

Maintenance>

Checking Stored Documents

The machine shows the document list of the print or fax job.

Press Stored Documents on the Main screen. If the screen displays an
other menu, press ( ) to go to the Main screen.

•

Public

tab: Shows the job list of delay print and store print job.

• Secured tab: Shows the job list of secure print, secure receive,
and secure store print job.

•

User Name

•

File Name

information. For the computer printing, the file name shows.

• Date: Shows the date of the job registered.

•

Page

•

Detail

information with the file size, the paper size and the paper type, as
well.

•

Edit

Delete

•

•

Print

: Shows the user name who registered the job.

: Shows the job name which is registered as the job

: Shows the total page number of the job.

: Pops the separate message showing the basic job

: Lets you to modify the file name.

: Deletes the selected list.

: Prints the selected list.

Cleaning the transfer unit

The cleaning the transfer unit within this machine is recommended for its
printing quality. The cleaning period is best once a year or once 10,000
pages printing.

1 Prepare a soft lint-free cloth.

2 Turn off the machine.

3 Unplug the power cable.

4 Open the side cover.

5 Wipe the surface of the transfer unit.

Cleaning your machine

To maintain print and scan quality, follow the cleaning procedures below
each time the toner cartridge is replaced or if print and scan quality
problems occur.

Caution

Cleaning the machine cabinet with cleaning materials that
contain large amounts of alcohol, solvent, or other strong
substances can discolor or damage the cabinet.

Cleaning the outside

Clean the machine cabinet with a soft lint-free cloth. You can dampen the
cloth slightly with water, but be careful not to let any water drip onto or into
the machine.

Cleaning the inside

Contact a service representative to clean the inside of the machine.

10.2 <

6 Close the side cover.

7 Plug the power cable and turn the machine on.

Cleaning the scan unit

Keeping the scan unit clean helps ensure the best possible copies. We
suggest that you clean the scan unit at the start of each day and during
the day, as needed.

1 Slightly dampen a soft lint-free cloth or paper towel with water.

2 Open the scanner lid.

Maintenance>

3 Wipe the surface of the scanner glass and DADF glass until it is

clean and dry.

1

3

2

4

white sheet

1

DADF glass

2

scanner lid

3

scanner glass

4

4 Wipe the underside of the scanner lid and white sheet until it is

clean and dry.

Replacing the toner cartridge

When the toner cartridge is completely empty:

• Toner Empty, Replace Toner1 appears on the display.

• The machine stops printing. Incoming faxes are saved in memory.

At this stage, the toner cartridge needs to be replaced.Check the type of
the toner cartridge for your machine. (Page 12.1)

1 Open the side cover.

2 Open the front cover.

5 Close the scanner lid.

Maintaining the cartridge

The cartridge storage

To get the most from the toner cartridge, keep the following guidelines in
mind:

• Do not remove the toner cartridge from its package until ready for use.

• Do not refill the toner cartridge. The machine warranty does not cover
damage caused by using a refilled cartridge.

• Store toner cartridges in the same environment as your machine.

• To prevent damage to the toner cartridge, do not expose it to light for
more than a few minutes.

Expected cartridge life

The toner cartridge yield depends on the amount of toner that print jobs
require. Average yield for a new toner cartridge is 20,000 standard pages
in accordance with the ISO/IEC 19752 standard. (Average yield for the
original toner cartridge supplied with the machine is 20,000 standard
pages.) The actual number may also be different depending on the print
density of the pages you print on, and the number of pages may be
affected by operating environment, printing interval, media type, and
media size. If you print a lot of graphics, you may need to change the
cartridge more often.

10.3 <

Maintenance>

3 Turn the cartridge locking lever toward the right until you hear a

'click', to release the toner cartridge.

4 Lift the locking lever and pull the toner cartridge out.

7 Hold the toner cartridge by the handle and slowly insert the cartridge

into the opening in the machine.

8 Slide the new toner cartridge in until it locks in place.

9 Turn the cartridge locking lever toward the left until you hear a 'click'.

5 Remove the new toner cartridge from its bag.

6 Thoroughly roll the cartridge five or six times to distribute the toner

evenly inside the cartridge.

Note

If toner gets on your clothing, wipe it off with a dry cloth and
wash clothing in cold water. Hot water sets toner into fabric.

10.4 <

10 Close the front cover, then the side cover.

Replacing the drum cartridge

Expected cartridge life

The useful life of the drum cartridge is approximately 60,000 pages. The
screen displays Drum Warning when the drum is near the end of life.
Approximately 6,000 more pages can be made after the drum warning
message, but you should have a replacement drum cartridge in stock.
Drum cartridge yield may be affected by the operating environment,
optional, printing interval, media type and media size.

• Replace Drum appears on the display.

For ordering information for drum cartridges. (Page 12.1)

Maintenance>

1 Open the side cover.

2 Open the front cover.

4 Lift the locking lever and pull the toner cartridge out.

Note

The toner cartridge must be removed to replace the drum
cartridge.

5 Pull the used drum cartridge out.

3 Turn the cartridge locking lever toward the right until you hear a

'click', to release the toner cartridge.

10.5 <

6 Remove the new drum cartridge from its bag.

7 Open the carefully pull the seal tape out of the cartridge.

8 Thoroughly shake the drum cartridge side to side five or six times.

Note

If toner gets on your clothing, wipe it off with a dry cloth and
wash clothing in cold water. Hot water sets toner into fabric.

Maintenance>

Caution

Do not touch the green part, midside of the drum cartridge.
Use the handle on the cartridge to avoid touching this area.

9 Unpack the new drum cartridge and slide it into place, making sure

not to touch the surface of the drum.

10 Slide the toner cartridge in until it locks in place.

11 Turn the cartridge locking lever toward the left until you hear a 'click'.

Items Yield (Average)

DADF feed roller Approx. 200,000 pages

Multi-purpose tray feed
roller

Transfer roller Approx. 100,000 pages

Fuser unit Approx. 200,000 pages

Paper Feed roller Approx. 200,000 pages

We highly recommend that this maintenance be performed by an
authorized service provider, dealer or the retailer where you bought the
machine. The warranty does not cover the replacement of the
maintenance parts after their lifespan.

Approx. 200,000 pages

Managing your machine from the website

If you have connected your machine to a network and set up TCP/IP
network parameters correctly, you can manage the machine via
Samsung’s SyncThru Web Service, an embedded web server. Use
SyncThru Web Service to:

• View the device information and check its current status.

• Change TCP/IP parameters and set up other network parameters.

• Change the printer properties.

• Set the machine to send email notifications and update you on the
machine’s status.

• Get support for using the machine.

To access SyncThru Web Service:

12 Close the front cover, then the side cover.

Maintenance Parts

To avoid print quality and paper feed problems resulting from worn parts
and to maintain your machine in top working condition the following items
will need to be replaced after the specified number of pages or when the
life span of each item has expired.

Items Yield (Average)

DADF rubber pad Approx. 50,000 pages

Multi-purpose tray rubber
pad

Approx. 50,000 pages

10.6 <

1 Start a web browser, such as Internet Explorer, from Windows.

2 Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address

field and press the Enter key or click

Your machine’s embedded website opens.

Maintenance>

Go

.

11 Troubleshooting

This chapter gives helpful information on what to do if you encounter a
problem.

This chapter includes:

• Clearing document jams

• Clearing paper jams

• Understanding display messages

• Solving other problems

Clearing document jams

When an original jams while passing through the DADF, the warming
message appears on the display screen.

3 Gently remove the jammed paper from the DADF.

Caution

To avoid tearing the document, remove the jammed document
gently and slowly.

Note

To prevent document jams, use the scanner glass for thick, thin,
or mixed paper-type originals.

1 Remove any remaining pages from the DADF.

2 Open the DADF cover.

Note

If you see no paper in this area, refer to Roller misfeed.
(Page 11.2)

4 Close the DADF cover. Then reload the pages you removed, if any,

in the DADF.

Misfeed of exiting paper

1 Remove the remaining documents from the DADF.

2 Open the document input tray upwards and pull the document

gently out of the DADF.

11.1 <

3 Close the document input tray. Then place the documents back in

the DADF.

Troubleshooting>

Roller misfeed

1 Open the scanner lid.

2 Grasp the misfed paper, and remove the paper from the feed area

by carefully pulling it to the right using both hands.

Message Location of jam Go to

Duplex Jam 0,

Duplex Jam 1,

Duplex Jam 2

Finisher Jam 0 In the stacker unit Page 11.7

In the duplex unit Page 11.6

1

scanner lid

1

3 Close the scanner lid. Then load the removed pages back into the

DADF.

Clearing paper jams

When a paper jam occurs, the warming message appears on the display
screen. Refer to the table below to locate and clear the paper jam.

Finisher Jam 1,
Finisher Duplex
Jam

Finisher Jam 2 In the stacker unit Page 11.8

In the stacker unit Page 11.7

Caution

To avoid tearing the paper, pull the jammed paper out gently
and slowly. Follow the instructions in the following sections to
clear the jam.

In the tray 1

1 Pull out the paper tray to open. After you pull it out completely, lift

the front part of the tray up slightly to release the tray from the
machine.

Message Location of jam Go to

Feed Jam at Tray 1,

Feed Jam at Tray 2,

Feed Jam at Tray 3,

Feed Jam at Tray 4,

Feed Jam at MP
Tray

Check Tray 2 Feed
Area,

Check Tray 3 Feed
Area,

Check Tray 4 Feed
Area

Jam at Fuser In the fuser area or around

Registration Jam In the paper exit area Page 11.6

In the paper feed area (tray 1,
optional tray, or multi-purpose
tray)

In the paper feed area
(optional tray)

the toner cartridge

below and
page 11.5

Page 11.3

Page 11.5

11.2 <

Troubleshooting>

2 Remove the jammed paper by gently pulling it straight out.

Once you remove the jammed paper here, open the side cover and
then close it to clear the error message on the display.

If there is any resistance, and the paper does not move immediately when
you pull, stop pulling. Then:

5 Close the side cover and insert the paper tray. Lower the rear part of

the Tray to align the rear edge with the corresponding slot of the
machine, then insert it completely.

3 Open the side cover.

Note

Do not touch the shiny drum cartridge surface. Scratches or
smudges will result in poor print quality.

4 Carefully remove the misfed paper in the direction shown.

In the optional tray

Note

This part explains the method of removing the jammed paper in
the optional tray 2. Please refer to the next method for other
optional trays, since the method is same as the tray 2

1 Pull out the optional tray 2.

2 Lift the front part of the tray slightly up to release the tray from the

machine.

11.3 <

If the paper does not move when you pull, or if you do not see the
paper in this area, stop and go to step 3.

Troubleshooting>

3 Remove the paper in the direction shown. To avoid tearing the

paper, pull it out gently and slowly.

If you cannot find the jammed paper, or if there is any resistance
when removing the paper, stop pulling and continue on step 5.

4 Open the outer cover in tray 2.

6 Pull the jammed paper out in the direction shown. To avoid tearing

the paper, pull it out gently and slowly.

7 Close the two covers.

5 Open the inner cover of tray 2.

11.4 <

Troubleshooting>

In the multi-purpose tray

In the fuser area or around the toner cartridge

1 If the paper is not feeding properly, pull the paper out of the

machine.

2 Open and close the side cover. Printing automatically resumes.

Note

The fuser area is hot. Take care when removing paper from the
machine.

1 Open the side cover.

2 Remove the jammed paper, in the direction shown.

11.5 <

3 Close the side cover.

Troubleshooting>

In the paper exit area

In the duplex unit area

1 Open the side cover.

2 Gently pull the paper out through the exit area.

3 Close the side cover. Printing automatically resumes.

If the duplex unit is not inserted correctly, paper jam may occur. Make
sure that the duplex unit is inserted correctly.

1 Open the side cover.

2 Release the guide to pull the jammed paper easily.

3 Remove the jammed paper.

11.6 <

4 Close the side cover.

Troubleshooting>

In the stacker (finisher)

Finisher Jam 1, Finisher Duplex Jam

Finisher Jam 0

1 Open the stacker front cover.

2 Pull out the stacker lifting the stacker lever 1c up.

1 Open the stacker front cover.

2 Pull the stacker lever 1a down. If necessary, pull the stacker lever

1b down as well.

3 Remove the jammed paper.

4 Slide in the stacker until you hear the sound ‘click’.

5 Close the stacker front cover.

11.7 <

3 Remove the jammed paper.

Troubleshooting>

4 Pull up on the stacker lever and then close the stacker front cover.

Load the paper into the tray with the long edge facing the front of the
tray. If load the paper this way, printing both sides of the paper (Duplex)
is not supported.

In the printer properties window, set the page orientation to be rotated
90 degrees. See the Software section.

Finisher Jam 2

1 Gently pull the paper out through the exit area.

Tips for avoiding paper jams

By selecting the correct media types, most paper jams can be avoided.
When a paper jam occurs, follow the steps outlined on page 11.2.

• Follow the procedures on page 4.5. Ensure that the adjustable guides
are positioned correctly.

• Do not overload the tray. Ensure that the paper level is below the
paper capacity mark on the inside of the tray.

• Do not remove paper from the tray while your machine is printing.

• Flex, fan, and straighten paper before loading.

• Do not use creased, damp, or highly curled paper.

• Do not mix paper types in a tray.

• Use only recommended print media. (Page

• Ensure that the recommended side of the print media is facing down in
the tray, or facing down in the multi-purpose tray.

• If paper jams occur frequently when you print on A5/B5-sized paper:

4.8

)

Understanding display messages

Messages appear on the Smart Panel program window or on the control
panel display to indicate machine status or errors. Refer to the tables
below to understand the messages meaning to correct the problem, if
necessary. Messages and their explanations are listed in alphabetical
order.

Note

When you call for service, it is very convenient to provide the
service representative with the contents of display message.

Message Meaning Suggested solutions

Ambient
Temperature
Sensor Fault

BOOTP server
error. An Auto IP
address has been
established.

BOOTP server
error. An Auto IP
is not working

CCD Lock The CCD (Charged

The sensor for the
inner temperature of
the machine is not
working properly.

BOOTP server does
not work. The
machine is working
with auto IP setting
function.

The BOOTP server
does not work, and
the auto IP setting is
failed.

Couple Device) lock
has been locked.
The CCD does not
detect its home
location or move.

Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.

Set the network
parameters again or
assign a new static IP
address.

Set the network
parameters again or
assign a new static IP
address.

Unlock the CCD lock.
(Page 1.2) Or turn off
the machine and on
again. Try again. If
the problem persists,
call for service.

11.8 <

Troubleshooting>

Message Meaning Suggested solutions

Message Meaning Suggested solutions

Check Fax Kit The fax kit is not

installed, or the fax
is not working
properly.

Check Hard Drive The hard disk drive

does not work
properly.

Check Tray 2 Feed
Area

Check Tray 3 Feed
Area

Check Tray 4 Feed
Area

DADF Duplex
Feeding Jam

DADF Duplex Jam The lead edge of the

Paper has jammed
in the tray feed area.
Or the tray cover is
opened.

The lead edge of the
document failed to
actuate the scan
sensor within the
correct time after
actuating the duplex
sensor.

document failed to
actuate the duplex
sensor within the
correct time when
the document was
fed the wrong way.

Reinstall the fax kit. If
the problem persists,
please call for
service.

Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.

Clear the jam.
(Page 11.3)

Lift up the document
input tray and remove
the jammed original.
(Page 11.1)

Lift up the document
input tray and remove
the jammed original.
(Page 11.1)

DHCP server error.
An Auto IP
address has been
established.

DHCP server error.
An Auto IP is not
working.

Drum Cartridge
Initializing

Drum
Communication
Error

Drum Warning The drum cartridge

Duplex Jam 0

Duplex Jam 1

DHCP server does
not work. The
machine is working
with the setting IP by
auto IP setting
function.

The DHCP server
does not work, and
the auto IP setting is
failed.

It is the mixing time
when installing the
new drum cartridge
up to 180 sec.

Communication
between the drum
cartridge and the
machine has failed.
The drum cartridge
is invalid.

is near the end of its
life.

Paper has jammed
during duplex
printing.

Paper has jammed
during duplex
printing.

Set the network
setting again or
assign a new static IP
address.

Set the network
setting again or input
the new static IP
address.

Wait about 180
seconds until the
machine is ready.

Reinstall the drum
cartridge. If the
problem persists,
replace it.

Ensure a replacement
cartridge in stock.

Clear the jam.
(Page 11.6)

Clear the jam.
(Page 11.6)

DADF Exit Jam The lead edge of the

document failed to
actuate the gate
sensor within the
correct time after
actuating the scan
sensor.

DADF Oversize
Document
Detected

DADF Registration
Jam

Oversized document
or double-feeding of
originals.

The originals are
jammed in DADF.

Open the DADF cover
and remove the
jammed original.
(Page 11.1)

Open the DADF cover
and remove the
jammed original.
(Page 11.1)

Check the document
size whether it is
supported.
(Page 14.1)

Open the DADF cover
and remove the
jammed original.
(Page 11.1)

11.9 <

Duplex Jam 2

Ejector Fault Ejector unit is not

Fax Memory is full. There is no more

Troubleshooting>

Paper has jammed
during duplex
printing.

operating.

available fax
memory. No more
fax data can be
received.

Clear the jam.
(Page 11.6)

Remove paper from
the output tray
(finisher). If this error
message shows on
the screen again,
cycle power. If the
problem persists, call
for service.

Delete the received
fax data in the
memory. Call for
service to delete fax
memory.

Message Meaning Suggested solutions

Message Meaning Suggested solutions

Fax Memory is
low.

Feed Jam at MP
Tray

Feed Jam at Tray 1 Paper misfed from

Feed Jam at Tray 2

Feed Jam at Tray 3

Feed Jam at Tray 4

Finisher Duplex
Jam

Finisher Interface
Error

Finisher Jam 0 Paper jammed in the

Finisher Jam 1

Finisher Jam 2 Paper jammed in the

Finisher Stacker
Full

Front Jogger Fault Front Jogger is not

Fuser error There is a problem

Fuser High Error

Fuser Low Error

Fuser unit error

Available fax
memory is now
1MB.

Paper Misfed from
multi-purpose tray

tray

Paper jammed in the
stacker.

Communication
error has occurred
between the stacker
and the machine.

stacker.

stacker exit part.

The stacker is full of
printouts.

operating.

in the fuser unit.

Delete the received
fax data in the
memory to secure
memory. Call for
service.

Clear the jam.
(Page 11.5)

Clear the jam.
(Page 11.2 and
page 11.3)

Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.

Turn the machine off
and turn it on again. If
the problem persists,
call for service.

Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.

Pull jammed paper
from the stacker exit.

Remove printouts
from the stacker.

Open the finisher
door and clear any
jammed paper (if
there is). If this error
message shows on
the screen again,
cycle power. If the
problem persists, call
for service.

Unplug the power
cord and plug it back
in. If the problem still
persists, please call
for service.

GUI to MCB
Communications
Fault

Install Developer­Drum Cartridge

Install Staple
Cartridge

Install Toner
Cartridge

Invalid Drum
cartridge

Invalid Toner
Cartridge

IP address conflict The IP address is

Jam at Fuser Paper has jammed

A communication
error has occurred.

The drum cartridge
is not installed, or
the CRUM
(Consumer
Replaceable Unit
Monitor) in the
cartridge is not
connected.

The staple cartridge
is not installed.

The toner cartridge
is not installed or the
CRUM (Consumer
Replaceable Unit
Monitor) in the
cartridge is not
properly connected.

The drum cartridge
you have installed is
not for your
machine.

The toner cartridge
you have installed is
not for your
machine.

used in other place
elsewhere.

in the fuser area.

Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.

Install the drum
cartridge. If it is
already installed, try
to reinstall the drum
cartridge.

If the problem
persists, please call
for service.

Install the staple
cartridge following the
steps explained on
the back of the
finisher door.
(Page 13.2) If you
want to continue the
print job and
disregard of this error
message, go to
Admin Setting to
adjust the option.
(Page 9.2)

Try to reinstall the
toner cartridge.

Install a Samsung­genuine drum
cartridge, designed
for your machine.

Install a Samsung­genuine toner
cartridge, designed
for your machine.

Check the IP address
or obtain a new IP
address.

Clear the jam.
(Page 11.5)

11.10 <

Troubleshooting>

Message Meaning Suggested solutions

Message Meaning Suggested solutions

Jam in Tray 2 Paper has jammed

Jam in Tray 3

Jam in Tray 4

LSU Hsync Error

LSU Motor Error

Main motor failure There is a problem

MCB to DADF
Communications
Fault

MCB to NIC
Communications
Fault

MCB to Tray 2
Communications
Fault

MCB to Tray 3
Communications
Fault

MCB to Tray 4
Communications
Fault

MCB Watchdog
Detects Software
Failure

Memory Failure Memory access

Network cable is
disconnected

Network card is
not installed

in the feeding area
of the tray.

A problem has
occurred in the LSU
(Laser Scanning
Unit).

in the motor unit.

The communication
error has occurred.

MCB software is not
responding.

failed.

The network cable is
disconnected.

The network card
does not work
properly.

Clear the jam.
(Page 11.2 and
page 11.3)

Unplug the power
cord and plug it back
inches. If the problem
persists, please call
for service.

Unplug the power
cord and plug it back
in. If the problem still
persists, please call
for service.

Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.

Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.

Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.

Connect the network
cable properly.

Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.

Non Genuine
Drum, Replace
Drum

Non Genuine
Drum, Replace
Drum1

Non Genuine
Toner, Replace
Ton er

Non Genuine
Toner, Replace
Ton er1

Output Bin full The printed papers

Paddle Fault Paddle unit is not

The drum cartridge
installed is not a
genuine cartridge.
This message
appears when you
selected Continue
at

Non Genuine

Drum, Replace
Drum prompt.

The drum cartridge
installed is not a
genuine cartridge.
This message
appears when you
selected Stop

Non Genuine
Drum, Replace
Drum1 prompt.

The toner cartridge
installed is not a
genuine cartridge.
This message
appears when you
selected Continue
at

Non Genuine

Toner, Replace
Toner prompt.

The toner cartridge
installed is not a
genuine cartridge.
This message
appears when you
selected Stop

Non Genuine
Toner, Replace
Toner1 prompt.

are full on the output
tray.

operating.

at

at

Install the Samsung­genuine drum
cartridge.

Install the Samsung­genuine drum
cartridge.

Install the Samsung­genuine toner
cartridge.

Install the Samsung­genuine toner
cartridge.

Remove printed outs
from the output tray.

Open the finisher
door and clear any
jammed paper (if
there is). If this error
message shows on
the screen again,
cycle power. If the
problem persists, call
for service.

11.11 <

Troubleshooting>

Message Meaning Suggested solutions

Message Meaning Suggested solutions

Paper Sensed in
DADF.

Rear Jogger Fault Rear Jogger is not

Registration Jam Paper has jammed

Replace Drum The drum cartridge

Replace Drum1 The drum cartridge

Replace toner Soemtimes the

Scan Feeding Jam The lead edge of the

When the machine
is on, jammed paper
is detected in the
DADF.

operating.

in the registration
area.

is at the end of its
life. When the drum
replacement
message appears
on the screen and if
you select
Continue, this
message displays.

is at the end of its
life. When the drum
replacement
message appears
on the screen and if
you select Stop, this
message displays.

machine connot
recognize refilled or
reinstalled toner.
When users face
this case, they have
to buy and change
toner cartridge.

document failed to
actuate the scan
sensor within the
correct time after
actuating the
registration sensor.

Open the DADF cover
and remove the
jammed original.
(Page 11.1)

Open the finisher
door and clear any
jammed paper (if
there is). If this error
message shows on
the screen again,
cycle power. If the
problem persists, call
for service.

Clear the jam.
(Page 11.6)

Replace a drum
cartridge with a
Samsung-genuine
drum cartridge.
(Page 10.4)

Replace a drum
cartridge with a
Samsung-genuine
drum cartridge.
(Page 10.4)

Replace the toner
cartridge with a
Samsung-genuine
toner cartridge.
(Page 10.3)

Open the DADF cover
and remove jammed
original. (Page 11.1)

SMPS Fan failure There is a problem

with the SMPS
(Switch Mode Power
Supply) Fan.

Stacker Fault Stacker unit is not

operating.

Stapler Empty Stapler is run out. Order Staple

Stapler Fault Stapler is not

operating.

Support Finger
Fault

Toner Cartridge
Communication
Error

Toner Empty,
Replace Toner1

Toner Low The toner cartridge

Support Finger unit
is not operating.

Communication
between the toner
cartridge and the
machine has failed.

The toner in the
cartridge has run
out. The machine
stops print job.

is almost empty.

Unplug the power
cord and plug it back
in. If the problem still
persists, please call
for service.

Remove paper from
the output tray
(finisher). If this error
message shows on
the screen again,
cycle power. If the
problem persists, call
for service.

Cartridge.
(Page 12.2) And
replace it. (Page 13.2)

Remove paper from
the output tray
(finisher) and open
the finisher door to
clear the jammed
paper. If this error
message shows on
the screen again,
cycle power. If the
problem persists, call
for service.

Remove paper from
the output tray
(finisher). If this error
message shows on
the screen again,
cycle power. If the
problem persists, call
for service.

Reinstall the toner
cartridge. If the
problem persists,
replace it.

Replace the toner
cartridge with a
Samsung-genuine
toner cartridge.
(Page 10.3)

Ensure a replacement
cartridge is in stock.

11.12 <

Troubleshooting>

Message Meaning Suggested solutions

Solving other problems

Toner Page Count
Reached, Replace
Ton er

Toner Page Count
Reached, Replace
Ton er1

Toner Sensor
Error

Toner Supply error Not supplied toner to

USE AUXILIARY
ACCESS

The toner page
count is expired.
When the printed
page related
message appears
on the screen, if you
select Continue,
this message
displays.

The toner page
count has expired.
When the printed
page related
message appears
on the screen, if you
press Stop, this
message displays.

The drum cartridge
has some
mechanical problem.

the drum cartridge.

The credit is not
enough to access
the job according to
Foreign Device.

When the toner page
count reached
message appears on
the screen, press

Continue

the printing job. Or
replace a toner
cartridge with a
Samsung-genuine
toner cartridge.
(Page 10.3)

Replace a toner
cartridge with a
Samsung-genuine
toner cartridge.
(Page 10.3)

Turn the machine off
and turn it on again. If
the problem persists,
replace the drum
cartridge.

• Remove the sealing

• Thoroughly roll the

• Turn the machine

Insert credit into the
Foreign Device.

to continue

tape from the drum
cartridge, and
check the lever for
the shutter on the
toner cartridge.

toner cartridge five
or six times, and
reinstall it.

off and turn it on
again.

The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until the
problem is corrected. If the problem persists, please call for service.

Touch screen problem

Condition Suggested solutions

The touch screen
does not show
anything.

• Adjust the screen by the brightness dial.
(Page 1.4)

• Turn the machine off and turn it on again. If
the problem persists, please call for service.

Paper feeding problems

Condition Suggested solutions

Paper is jammed
during printing.

Paper sticks
together.

Multiple sheets of
paper do not
feed.

Paper does not
feed into the
machine.

Clear the paper jam. (Page 11.2)

• Ensure that there is not too much paper in the
tray. The tray can hold up to 520 sheets of
paper, depending on the thickness of the
paper.

• Make sure that you are using the correct type
of paper. (Page 4.3)

• Remove paper from the tray and flex or fan
the paper.

• Humid conditions may cause some paper to
stick together.

• Different types of paper may be stacked in the
tray. Load paper of only one type, size, and
weight.

• If multiple sheets have caused a paper jam,
clear the paper jam. (Page 11.2)

• Remove any obstructions from inside the
machine.

• Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.

• There is too much paper in the tray. Remove
excess paper from the tray.

• The paper is too thick. Use only paper that
meets the specifications required by the
machine. (Page 4.3)

• If an original does not feed into the machine,
the DADF rubber pad may require to be
replaced. Contact a service representative.

11.13 <

Troubleshooting>

Condition Suggested solutions

Printing problems

The paper keeps
jamming.

Transparencies
stick together in
the paper exit.

Envelopes skew
or fail to feed
correctly.

• There is too much paper in the tray. Remove
excess paper from the tray. If you are printing
on special materials, use the multi-purpose
tray.

• An incorrect type of paper is being used. Use
only paper that meets the specifications
required by the machine. (Page 4.3)

• There may be debris inside the machine.
Open the front cover and remove the debris.

• If an original does not feed into the machine,
the DADF rubber pad may need to be
replaced. Contact a service representative.

Use only transparencies specifically designed
for laser printers. Remove each transparency as
it exits from the machine.

Ensure that the paper guides are against both
sides of the envelopes.

Condition Possible cause Suggested solutions

The
machine
does not
print.

The machine is not
receiving power.

The machine is not
selected as the
default printer.

Check the machine for the following:

• The side cover is not closed. Close the side cover.

• Paper is jammed. Clear the paper jam. (Page 11.2)

• No paper is loaded. Load paper. (Page 4.5)

• The toner cartridge or the drum cartridge is not
installed. Install the toner cartridge or the drum
cartridge.

If a system error occurs, contact your service
representative.

The connection cable
between the
computer and the
machine is not
connected properly.

Check the power cord
connections. Check the
power switch and the power
source.

Select Samsung SCX-6x45

Series PCL 6 or Samsung
SCX-6x45 Series PS as your

default printer in your
Windows.

Disconnect the printer cable
and reconnect it.

The connection cable
between the
computer and the
machine is defective.

The port setting is
incorrect.

The machine may be
configured
incorrectly.

The printer driver
may be incorrectly
installed.

The machine is
malfunctioning.

If possible, attach the cable
to another computer that is
working properly and print a
job. You can also try using a
different printer cable.

Check the Windows printer
setting to make sure that the
print job is sent to the correct
port. If the computer has
more than one port, make
sure that the machine is
attached to the correct one.

Check the printer properties
to ensure that all of the print
settings are correct.

Repair the printer software.
See Software section.

Check the display message
on the control panel to see if
the machine is indicating a
system error. Contact a
service representative.

11.14 <

Troubleshooting>

Condition Possible cause Suggested solutions

Condition Possible cause Suggested solutions

The
machine
selects print
materials
from the
wrong
paper
source.

A print job
is extremely
slow.

Half the
page is
blank.

The paper option that
was selected in the
printer properties
may be incorrect.

The job may be very
complex.

If you are using
Windows 98/Me, the
Spool Settings may
be set incorrectly.

The page orientation
setting may be
incorrect.

The paper size and
the paper size
settings do not
match.

For many software
applications, the paper
source selection is found
under the Paper
the printer properties. Select
the correct paper source.
See the printer driver help
screen.

Reduce the complexity of the
page or try adjusting the print
quality settings.

From the Start menu, choose
Settings and then Printers.
Right-click the Samsung

SCX-6x45 Series PCL 6 or
Samsung SCX-6x45 Series
PS machine icon, choose
Properties, click the Details

tab, and then choose the
Spool Settings button.
Select the desired spool
setting.

Change the page orientation
in your application. See the
printer driver help screen.

Ensure that the paper size in
the printer driver settings
matches the paper in the
tray.

Or, ensure that the paper
size in the printer driver
settings matches the paper
selection in the software
application settings you use.

tab within

The
machine
prints, but
the text is
wrong,
garbled, or
incomplete.

Pages print,
but they are
blank.

When you
are using
Windows
98, the
illustrations
print
incorrectly
from Adobe
Illustrator.

The printer cable is
loose or defective.

The wrong printer
driver was selected.

The software
application is
malfunctioning.

The operating system
is malfunctioning.

The toner cartridge is
defective or out of
toner.

The file may have
blank pages.

Some parts, such as
the controller or the
board, may be
defective.

The setting in the
software application
is wrong.

Disconnect the printer cable
and reconnect. Try a print job
that you have already printed
successfully. If possible,
attach the cable and the
machine to another computer
and try a print job that you
know works. Finally, try a
new printer cable.

Check the application’s
printer selection menu to
ensure that your machine is
selected.

Try printing a job from
another application.

Exit Windows and reboot the
computer. Turn the machine
off and then back on again.

Redistribute the toner, if
necessary.

If necessary, replace the
toner cartridge.

Check the file to ensure that
it does not contain blank
pages.

Contact a service
representative.

Select Download as Bitmap
in the Advanced Options
window of the graphic
properties and print the
document again.

11.15 <

PDF file
does not
print
correctly­some parts
are missing
in the
graphics,
text or
illustrations.

Troubleshooting>

Incompatibility
between the PDF file
and the Acrobat
products.

Printing the PDF file as an
image may enable the file to
print. Turn on
from the Acrobat printing
options.

Print As Image

Note: It will take longer to

print when you print a PDF
file as an image.

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly,
you may notice a reduction in print quality. See the table below to clear
the problem.

Condition Suggested solutions

Light or faded print

Toner specks

Dropouts

If a vertical white streak or faded area appears
on the page:

• The toner supply is low. You may be able to
temporarily extend the toner cartridge life. If
this does not improve the print quality, install
a new toner cartridge.

• The paper may not meet paper
specifications; for example, the paper may
be too moist or rough. (Page 4.3)

• If the entire page is light, the print resolution
setting is too low or the toner save mode is
on. Adjust the print resolution and turn the
toner save mode off. See the help screen of
the printer driver and refer to Software
section, respectively.

• A combination of faded or smeared defects
may indicate that the toner cartridge needs
cleaning. Contact a service representative.

• The surface of the LSU part inside the
machine may be dirty. Clean the LSU,
contact a service representative.

• The paper may not meet specifications; for
example, the paper may be too moist or
rough. (Page 4.3)

• The transfer roller may be dirty. Clean the
inside of your machine. Contact a service
representative.

• The paper path may need cleaning. Contact
a service representative.

If faded areas, generally rounded, occur
randomly on the page:

• A single sheet of paper may be defective.
Try reprinting the job.

• The moisture content of the paper is uneven
or the paper has moist spots on its surface.
Try a different brand of paper. (Page 4.3)

• The paper lot is bad. The manufacturing
processes can cause some areas to reject
toner. Try a different kind or brand of paper.

• If these steps do not correct the problem,
contact a service representative.

Condition Suggested solutions

White Spots White spots appears on the page:

• The paper is too rough and a lot of dirt from
a paper falls to the inner devices within the
machine, so the transfer roller may be dirty.
Clean the inside of your machine.
(Page 10.2) Contact a service
representative.

• The paper path may need cleaning. Contact
a service representative.

Vertical lines

Gray background

Toner smear

If black vertical streaks appear on the page:

• The drum inside the printer has probably
been scratched. Remove the drum cartridge
and install a new one. (Page 10.4)

If white vertical streaks appear on the page:

• The surface of the LSU part inside the
machine may be dirty. Clean the LSU.
Contact a service representative.

If the amount of background shading becomes
unacceptable:

• Change to a lighter weight paper. (Page 4.3)

• Check the environmental conditions: very
dry conditions (low humidity) or a high level
of humidity (higher than 80% RH) can
increase the amount of background
shading.

• Remove the old drum cartridge and then,
install a new one. (Page 10.3)

• Clean the inside of the machine. Contact a
service representative.

• Check the paper type and quality.
(Page 4.3)

• Remove the drum cartridge and then, install
a new one. (Page 10.3)

11.16 <

Troubleshooting>

Condition Suggested solutions

Condition Suggested solutions

Vertical repetitive
defects

Background scatter

If marks repeatedly appear on the printed side
of the page at even intervals:

• The drum cartridge may be damaged. If a
repetitive mark occurs on the page, run a
cleaning sheet through several times to
clean the cartridge; contact a service
representative. After the printout, if you still
have the same problems, remove the drum
cartridge and then, install a new one.
(Page 10.3)

• Parts of the machine may have toner on
them. If the defects occur on the back of the
page, the problem will likely correct itself
after a few more pages.

• The fusing assembly may be damaged.
Contact a service representative.

Background scatter results from bits of toner
randomly distributed on the printed page.

• The paper may be too damp. Try printing
with a different batch of paper. Do not open
packages of paper until necessary so that
the paper does not absorb too much
moisture.

• If background scatter occurs on an
envelope, change the printing layout to
avoid printing over areas that have
overlapping seams on the reverse side.
Printing on seams can cause problems.

• If background scatter covers the entire
surface area of a printed page, adjust the
print resolution through your software
application or in printer properties.

Page skew

Curl or wave

Wrinkles or creases

Back of printouts
are dirty

• Ensure that the paper is loaded properly.

• Check the paper type and quality.
(Page 4.3)

• Ensure that the paper or other material is
loaded correctly and the guides are not too
tight or too loose against the paper stack.

• Ensure that the paper is loaded properly.

• Check the paper type and quality. Both high
temperature and humidity can cause paper
curl. (Page 4.3)

• Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.

• Ensure that the paper is loaded properly.

• Check the paper type and quality.
(Page 4.3)

• Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.

Check for leaking toner. Clean the inside of
the machine. Contact a service
representative.

Misformed
characters

• If characters are improperly formed and
producing hollow images, the paper stock
may be too slick. Try different paper.
(Page 4.3)

• If characters are improperly formed and
producing a wavy effect, the scanner unit
may need service. Contact a service
representative.

11.17 <

Black pages

Troubleshooting>

• The drum cartridge may not be installed
properly. Remove the cartridge and reinsert
it.

• The drum cartridge may be defective and
need replacing. Remove the drum cartridge
and install a new one. (Page 10.3)

• The machine may require repair. Contact a
service representative.

Condition Suggested solutions

Copying problems

Loose toner

Character Voids

Horizontal stripes

• Clean the inside of the machine. Contact a
service representative.

• Check the paper type and quality.
(Page 4.3)

• Remove the drum cartridge and then, install
a new one. (Page 10.3)

• If the problem persists, the machine may
require repair. Contact a service
representative.

Character voids are white areas within parts of
characters that should be solid black:

• If you are using transparencies, try another
type of transparency. Because of the
composition of transparencies, some
character voids are normal.

• You may be printing on the wrong surface of
the paper. Remove the paper and turn it
around.

• The paper may not meet paper
specifications. (Page 4.3)

If horizontally aligned black streaks or smears
appear:

• The drum cartridge may be installed
improperly. Remove the cartridge and
reinsert it.

• The drum cartridge may be defective.
Remove the toner cartridge and install a
new one. (Page 10.3)

• If the problem persists, the machine may
require repair. Contact a service
representative.

Condition Suggested solutions

Copies are too light
or too dark.

Smears, lines,
marks, or spots
appears on copies.

Copy image is
skewed.

Blank copies print
out.

Image rubs off the
copy easily.

Frequent copy
paper jams occur.

Use Light and Dark arrows to darken or
lighten the backgrounds of copies.

• If the defects are on the original, press Light
and Dark arrows to lighten the background
of your copies.

• If there are no defects on the original, clean
the scan unit. (Page 10.2)

• Ensure that the original is face down on the
scanner glass or face up in the DADF.

• Check that the copy paper is loaded
correctly.

Ensure that the original is face down on the
scanner glass or face up in the DADF.

• Replace the paper in the tray with paper
from a new package.

• In high humidity areas, do not leave paper in
the machine for extended periods of time.

• Fan the stack of paper, then turn it over in
the tray. Replace the paper in the tray with a
fresh supply. Check/adjust the paper guides,
if necessary.

• Ensure that the paper is the proper paper
weight. 75 g/m
recommended.

• Check for copy paper or pieces of copy
paper remaining in the machine after a
paper jam has been cleared.

2

bond paper is

Curl

An unknown image
repetitively appears
on the next few
sheets or loose
toner, light print, or
contamination
occurs.

If the printed paper is curled or paper does not
feed into the machine:

• Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.

You printer is probably being used at an
altitude of 2,500 m (8,200 ft) or above. The
high altitude may affect the print quality from
loose toner or light imaging. You can set this
option through Printer Settings Utility or the
Printer Tab in printer driver’s properties. Refer
to the Software section for detail.

11.18 <

Toner cartridge
produces fewer
copies than
expected before
running out of
toner.

Troubleshooting>

• Your originals may contain pictures, solids,
or heavy lines. For example, your originals
may be forms, newsletters, books, or other
documents that use more toner.

• The machine may be turned on and off
frequently.

• The scanner lid may be left open while
copies are being made.

Scanning problems

Condition Suggested solutions

Condition Suggested solutions

The scanner does
not work.

The unit scans
very slowly.

• Make sure that you place the original to be
scanned face down on the scanner glass, or
face up in the DADF.

• There may not be enough available memory
to hold the document you want to scan. Try
the Prescan function to see if that works. Try
lowering the scan resolution rate.

• Check that the printer cable is connected
properly.

• Make sure that the printer cable is not
defective. Switch the cable with a known
good cable. If necessary, replace the cable.

• Check that the scanner is configured
correctly. Check scan setting in the

Configuration

use to make certain that the scanner job is
being sent to the correct port.

• Check if the machine is printing received
data. If so, scan the document after the
received data has been printed.

• Graphics are scanned more slowly than text.

• Communication speed slows in scan mode
because of the large amount of memory
required to analyze and reproduce the
scanned image. Set your computer to the
ECP printer mode through BIOS setting. It
will help to increase the speed. For details
about how to set BIOS, refer to your
computer user’s guide.

or the application you want to

SmarThru

Message appears
on your computer
screen:

• “Device can't be
set to the H/W
mode you want.”

• “Port is being
used by another
program.”

•“Port is
Disabled.”

• “Scanner is busy
receiving or
printing data.
When the
current job is
completed, try
again.”

• “Invalid handle.”

• “Scanning has
failed.”

• There may be a copying or printing job in
progress. Try your job again when that job is
finished, try your job again.

• The selected port is currently being used.
Restart your computer and try again.

• The printer cable may be improperly
connected or the power may be off.

• The scanner driver is not installed or the
operating environment is not set up properly.

• Ensure that the machine is properly
connected and the power is on, then restart
your computer.

• The USB cable may be improperly connected
or the power may be off.

Network Scan problems

Condition Suggested solutions

I cannot find a
scanned image
file.

I cannot find the
scanned image
file after
scanning.

You can check the destination for the scanned file
on the Advanced page in the Network Scan
program’s Properties screen.

• Check if the scanned file is on your computer.

•Check Send image immediately to the

specified folder using an associated default
application on the Advanced page in the
Properties screen of the Network Scan

program to open the scanned image
immediately after scanning.

11.19 <

I forgot my ID
and PIN.

I cannot view
the Help file.

I cannot use the

Samsung
Network Scan
Manager

Troubleshooting>

Check your ID and PIN in the Server page in the
Properties screen of the Network Scan program.

To view the Help file, you need to have Internet
Explorer 4 service pack 2 or above.

Check your operating system. Supported
operating systems are Windows 98/Me/NT 4.0/
2000/XP/2003. (Page 2.1)

Fax problems

Condition Suggested solutions

Condition Suggested solutions

The machine is not
working, there is no
display and the
buttons are not
working.

No dial tone
sounds.

The numbers
stored in memory
do not dial
correctly.

The original does
not feed into the
machine.

Faxes are not
received
automatically.

The machine does
not send.

• Unplug the power cord and plug it in again.

• Ensure that there is power being supplied to
the electrical outlet.

• Check that the phone line is properly
connected.

• Check that the phone socket on the wall is
working by plugging in another phone.

Make sure that the numbers are stored in
memory correctly. Print a Fax Phone Book.
(Page 6.6)

• Make sure that the paper is not wrinkled and
you are inserting it in correctly. Check that
the original is the right size, not too thick or
thin.

• Make sure that the DADF is firmly closed.

• The DADF rubber pad may need to be
replaced. Contact a service representative.

• The receiving mode should be set to Fax.

• Make sure that there is paper in the tray.

• Check to see if the display shows any error
message. If it does, clear the problem.

• Make sure that the original is loaded in the
DADF or on the scanner glass.

• Check the fax machine you are sending to,
to see if it can receive your fax.

The machine dials
a number, but the
connection with the
other fax machine
fails.

Faxes do not store
in memory.

Blank areas
appear at the
bottom of each
page or on other
pages, with a small
strip of text at the
top.

The other fax machine may be turned off, out
of paper, or cannot answer incoming calls.
Speak with the other machine operator and ask
her/him to solve out the problem.

There may not be enough memory space to
store the fax. If the display shows the low
memory message, delete any faxes you no
longer need from the memory and then try to
store the fax again. Please call for service.

You may have chosen the wrong paper
settings in the user option setting. For details
about paper settings. (Page 4.8)

Common Windows problems

Condition Suggested solutions

“File in Use”
message appears
during installation.

“Error Writing to
LPTx” message
appears.

Exit all software applications. Remove all
software from the StartUp Group, then restart
Windows. Reinstall the printer driver.

• Ensure that the cables are connected
correctly and the machine is on.

• If bi-directional communication is not turned
on in the driver, it will also cause this
message.

The incoming fax
has blank spaces
or is of poor quality.

Stretched words
appear on an
incoming fax.

There are lines on
the originals you
sent.

• The fax machine sending you the fax may be
faulty.

• A noisy phone line can cause line errors.

• Check your machine by making a copy.

• The toner cartridge may be empty. Replace
the toner cartridge, referring to page 10.3.

The fax machine sending the fax had a
temporary document jam.

Check your scan unit for marks and clean it.
(Page 10.2)

11.20 <

“General
Protection Fault”,
“Exception OE”,
“Spool32”, or
“Illegal Operation”
messages appear.

“Fail To Print”, “A
printer timeout
error occurred.”
messages appear.

Close all other applications, reboot Windows
and try printing again.

These messages may appear during printing.
Just keep waiting until the machine finishes
printing. If the message appears in standby
mode or after printing has been completed,
check the connection and/or whether an error
has occurred.

Note

Refer to Microsoft Windows 98/Me/NT 4.0/2000/XP/2003 User’s
Guide that came with your PC for further information on
Windows error messages.

Troubleshooting>

Common PostScript problems

The following situations are PS language specific and may occur when
several printer languages are being used.

Note

To receive a printed or screen-displayed message when
PostScript errors occur, open the Print Options window and click
the desired selection next to the PostScript errors section.

Problem Possible Cause Solution

PostScript file
cannot be
printed.

“Limit Check
Error” message
appears.

A PostScript
error page
prints.

The optional
tray is not
selected in the
driver.

When printing
a document in
Macintosh with
Acrobat
Reader 6.0 or
higher, colors
print
incorrectly.

The PostScript
driver may not be
installed correctly.

The print job was
too complex.

The print job may
not be PostScript.

The printer driver
has not been
configured to
recognize the
optional tray.

The resolution
setting in the
printer driver may
not be matched
with the one in
Acrobat Reader.

• Install the PostScript
driver, referring to
Software section.

• Print a configuration page
and verify that the PS
version is available for
printing.

• If the problem persists,
contact a service
representative.

You might need to reduce
the complexity of the page or
install more memory.

Make sure that the print job
is a PostScript job. Check to
see whether the software
application expected a setup
or PostScript header file to
be sent to the machine.

Open the PostScript driver
properties, select the

Settings
Tray
Options

Make sure that the resolution
setting in your printer driver
matches the one in Acrobat
Reader.

tab, and set the

option of the

section to

Device

Installable

Installed

Common Linux problems

Problem Possible Cause and Solution

The machine does not
print.

The CUPS (Common Unix Printing
System) version distributed with SuSE
Linux 9.2 (cups-1.1.21) has a problem with
ipp (Internet Printing Protocol) printing.

Problem Possible Cause and Solution

The machine does not
print.

.

• Check if the printer driver is installed in
your system. Open the Unified Driver
configuration tool and switch to the
Printers tab in the Printers configuration
window to look at the list of available
printers. Make sure that your machine is
displayed on the list. If not, use the Add
new printer wizard to set up your device.

• Check if the printer has started. Open
Printers configuration and select your
machine on the printers list. Look at the
description in the Selected printer pane.
If its status contains “(stopped)” string,
please, press the Start button. After that,
normal operation of the printer should be
restored. The “stopped” status might be
activated when some problems in
printing occurred. For instance, this
could be an attempt to print documents
when the port is claimed by a scanning
application.

• Check if the port is not busy. Since
functional components of MFP (printer
and scanner) share the same I/O
interface (port), the situation of
simultaneous access for different
“consumer” application to the same port
is possible. To avoid possible conflicts,
only one of them is allowed to gain
control over the device at a time. The
other “consumer” will encounter “device
busy” response. You should open the
ports configuration and select the port
assigned to your printer. In the Selected
port pane you can see if the port is
occupied by some other application. If
this is the case, you should wait for
completion of the current job or you
should press the Release port button, if
you are sure that the owner is not
functioning properly.

• Check if your application has special
print options such as “-oraw”. If “-oraw”
is specified in the command line
parameter then remove it to print
properly. For Gimp front-end, select
“print” -> “Setup printer” and edit the
command line parameter in the
command item.

11.21 <

Troubleshooting>

Problem Possible Cause and Solution

Problem Possible Cause and Solution

The machine does not
appear on the
scanners list.

• Check if your machine is attached to
your computer. Make sure that it is
connected properly via the USB port and
is turned on.

• Check if the scanner driver for your
machine is installed in your system.
Open the Unified Driver configuration
tool, switch to Scanner configuration,
then press Drivers. Make sure that the
window lists a driver with a name
corresponding to your machine's name.
Check if the port is not busy. Since
functional components of MFP (printer
and scanner) share the same I/O
interface (port), the situation of
simultaneous access to different
“consumer” applications using the same
port is possible. To avoid possible
conflicts, only one of them is allowed to
gain control over the device at a time.
The other “consumer” will encounter a
“device busy” response. This usually
happens while starting the scan
procedure, and an appropriate message
box appears.

• To identify the source of the problem,
you should open ports configuration and
select the port assigned to your scanner.
The port symbol /dev/mfp0 corresponds
to LP:0 designation displayed in the
scanners’ options, /dev/mfp1 relates to
LP:1 and so on. USB ports start at /dev/
mfp4, so scanner on USB:0 relates to /
dev/mfp4 respectively, and so forth
sequentially. In the Selected port pane
you can see if the port is occupied with
some other application. If this is the
case, you should wait for completion of
the current job or you should press the
Release port button, if you are sure that
the port owner is not functioning
properly.

The machine does not
scan.

I cannot scan via Gimp
Front-end.

• Check if a document is loaded into the
machine.

• Check if your machine is connected to
the computer. Make sure it is connected
properly if an I/O error is reported while
scanning.

• Check if the port is not busy. Since
functional components of MFP (printer
and scanner) share the same I/O
interface (port), the situation of
simultaneous access for different
“consumer” applications to the same
port is possible. To avoid possible
conflicts, only one of them is allowed to
gain control over the device at a time.
The other “consumer” will encounter
“device busy” response. This usually
happens while starting the scan
procedure, and an appropriate message
box will be displayed.
To identify the source of the problem,
you should open ports configuration and
select the port assigned to your scanner.
port’s symbol /dev/mfp0 corresponds to
LP:0 designation displayed in the
scanners’ options, /dev/mfp1 relates to
LP:1 and so on. USB ports start at /dev/
mfp4, so scanner on USB:0 relates to /
dev/mfp4 respectively and so forth
sequentially. In the Selected port pane
you can see if the port is occupied by
some other application. If this is the
case, you should wait for completion of
the current job or you should press the
Release port button, if you are sure that
the port owner is not functioning
properly.

• Check if Gimp Front-end has
“Xsane: Device dialog.” on the “Acquire”
menu. If not, you should install the
Xsane plug-in for Gimp on your
computer. You can find Xsane plug-in
package for Gimp on Linux distribution
CDs or on the Gimp home page. For
detailed information, refer to Help for
Linux distribution CD or Gimp Front-end
application.

If you wish to use an other kinds of scan
applications, refer to the Help for
application.

11.22 <

Troubleshooting>