SAMSUNG SCX-4727FD User Manual

User’s Guide

BASIC

This guide provides information concerning installation, basic operation and troubleshooting on windows.

ADVANCED

This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.

SCX-472x Series SCX-470x Series

Some features may not be available depending on models or countries.

1. Introduction

3. Maintenance

Key benefits 5

Features by models 7

Useful to know 13

About this user’s guide 14

Safety information 15

Machine overview 20

Control panel overview 24

Turning on the machine 27

Installing the driver locally 28

Reinstalling the driver 29

2. Menu overview and basic setup

Menu overview 31

Ordering supplies and accessories 71

Available supplies 72

Available maintenance parts 73

Redistributing toner 74

Replacing the toner cartridge 75

Monitoring the supplies life 77

Setting the toner low alert 78

Cleaning the machine 79

4. Troubleshooting

Tips for avoiding paper jams 86

Clearing original document jams 87

Clearing paper jams 91

Changing the display language 40

Media and tray 41

Basic printing 55

Basic copying 61

Basic scanning 65

Basic faxing 66

Understanding the status LED 96

Understanding display messages 98

5. Appendix

Specifications 103

Regulatory information 113

1. Introduction

This chapter provides information you need to know before using the machine.

•Key benefits 5

• Features by models 7

• Useful to know 13

• About this user’s guide 14

• Safety information 15

• Machine overview 20

• Control panel overview 24

• Turning on the machine 27

• Installing the driver locally 28

• Reinstalling the driver 29

Key benefits

Environmentally friendly

• To save toner and paper, this machine supports Eco feature.

• To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 216).

• To save paper, you can print on both sides of the paper (double-sided printing) (see "Using advanced print features" on page 216).

• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

Fast high resolution printing

• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.

• Fast, on-demand printing. SCX-472x Series, SCX-470x Series:

- For single-side printing, 28 ppm (A4) or 29 ppm (Letter).

- For duplex printing, 14 ppm (A4) or 15 ppm (Letter).

Convenience

• Easy Capture Manager allows you to easily edit and print whatever you

captured using the Print Screen key on the keyboard (see "Easy Capture Manager" on page 255).

• Printing Status (or Smart Panel) is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using advanced print features" on page 216).

• AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily, than when you use the ordinary program (see "Samsung AnyWeb Print" on page 256).

• Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.

Key benefits

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 105).

• Print watermark: You can customize your documents with words, such as “Confidential” (see "Using advanced print features" on page 216).

• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 216).

• You can print in various operating systems (see "System requirements" on page 108).

• Your machine is equipped with a USB interface and/or a network interface.

Features by models

Some features and optional goods may not be available depending on model or country.

Operating System

(●: Included, Blank: Not available)

Software

Operating System

SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series

SCX-472xFW Series

SCX-472xHW Series

SCX-470x ND Series

Windows ● ● ●

Macintosh ● ● ●

Linux ● ● ●

Unix ● ● ●

Software

SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series

SCX-472xFW Series

SCX-472xHW Series

SCX-470x ND Series

PCL / SPL printer driver

● ● ●

PS printer driver

XPS printer driver

Direct Printing Utility

Features by models

Samsung Easy Printer Manager

Scan to PC settings ● ● ●

Fax to PC settings ● ●

Device settings ● ● ●

Samsung Printer Status ● ● ●

Smart Panel ● ● ●

AnyWeb Print ● ● ●

SyncThru™ Web Service ● ● ●

SyncThru Admin Web Service ● ● ●

Easy Eco Driver ● ● ●

Fax Samsung Network PC

Fax

● ●

Scan Twain scan driver ● ● ●

WIA scan driver ● ● ●

Samsung Scan Assistant ● ● ●

SmarThru 4

SmarThru Office ● ● ●

a. Depending on the operating system you use, the installed print driver may differ.

Software

SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series

SCX-472xFW Series

SCX-472xHW Series

SCX-470x ND Series

Features by models

(●: Included, Blank: Not available)

Features by models

Variety feature

Features

SCX-472xFD Series

SCX-472xHD Series SCX-472xHN Series

SCX-472xFW Series

SCX-472xHW Series

SCX-470xND Series

Hi-Speed USB 2.0 ● ● ●

Network Interface Ethernet 10/100 Base TX wired LAN

● ● ●

Network Interface 802.11b/g/n wireless LAN ●

Eco printing ● ● ●

Duplex (2-sided) printing ● ● ●

USB memory interface

Touch screen

Duplex Automatic Document Feeder (DADF)

Automatic Document Feeder (ADF) ● ● ●

Handset

●

(SCX-472xHD Series, SCX-472xHN

Series only)

●

(SCX-472xHW Series only)

Features by models

SCX-472xFD Series

Features

Fax Multi-send ● ●

Delay send ● ●

Priority send ● ●

Duplex send

Secure receive ● ●

Duplex print ● ●

Send/ Receive forward - fax

Send/ Receive forward - email

Send/ Receive forward - server

SCX-472xHD Series SCX-472xHN Series

● ●

SCX-472xFW Series

SCX-472xHW Series

SCX-470xND Series

Scan Scanning to email

Scanning to SMB server

Scanning to FTP server

Duplex scan

Scan to PC ● ● ●

1. Introduction

Features by models

SCX-472xFD Series

Features

Copy ID card copying ● ● ●

Collation ● ● ●

Poster ● ● ●

Clone ● ● ●

Book

Copy (Continue) 2-up/ 4-up ● ● ●

Adjust background ● ● ●

Margin shift

Edge erase

Gray enhance

SCX-472xHD Series SCX-472xHN Series

SCX-472xFW Series

SCX-470xND Series

SCX-472xHW Series

Duplex copy ● ● ●

(●: Included, Blank: Not available)

1. Introduction

Useful to know

The machine does not print.

• Open the print queue list and remove the document from the list (see "Canceling a print job" on page 56).

• Remove the driver and install it again (see "Installing the driver locally" on page 28).

• Select your machine as your default machine in your Windows.

Where can I purchase accessories or supplies?

• Inquire at a Samsung distributor or your retailer.

• Visit www.samsung.com/supplies. Select your country/region to view product service information.

The status LED flashes or remains constantly on.

A paper jam has occurred.

• Open and close the front door.

• Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 91).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner cartridge.

• Try a different print resolution setting.

• Replace the toner cartridge.

Where can I download the machine’s driver?

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 96).

• Visit www.samsung.com to download the latest machine’s driver, and install it on your system.

About this user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.

• The screenshots in this administrator’s guide may differ from your machine depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

Conventions

General icons

Icon Text Description

Gives users information to protect the machine from

Caution

Note

possible mechanical damage or malfunction.

Provides additional information or detailed specification of the machine function and feature.

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

1. Introduction

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Caution

Hazards or unsafe practices that may result in severe personal injury or death.

Hazards or unsafe practices that may result in minor personal injury or property damage.

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

Do not attempt.

• The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

1. Introduction

Safety information

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray.

You may get injured.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the electrical outlet.

Otherwise, this could result in electric shock or fire.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords.

This could result in electric shock or fire and/or injury to your pet.

Be care when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal objects.

It can damage the machine.

1. Introduction

Safety information

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can cause damage or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water leaks.

This could result in electric shock or fire.

Caution

Before moving the machine, turn the power off and disconnect all cords.

Then lift the machine:

• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift

• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or

The machine could fall, causing injury or machine damage.

Do not place the machine on an unstable surface.

The machine could fall, causing injury or machine damage.

Use only No.26 AWG

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical outlet.

Otherwise, this could result in electric shock or fire.

with 2 people.

more people.

or larger, telephone line cord, if necessary.

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

1. Introduction

Safety information

The machine should be connected to

the power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock or fire.

a. AWG: American Wire Gauge

Maintenance / Checking

When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the machine needs repairing.

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

• Do not remove any covers or guards that are fastened with screws.

• Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.

• The machine should only be repaired by a Samsung service technician.

1. Introduction

Safety information

Supply usage

Caution

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

Do not burn any of the supplies such as toner cartridge or fuser unit.

This could cause an explosion or uncontrollable fire.

Using recycled supplies, such as toner, can cause damage to the machine.

In case of damage due to the use of recycled supplies, a service fee will be charged.

When storing supplies such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

When toner gets on your clothing, do not use hot water to wash it.

Hot water sets toner into fabric. Use cold water.

1. Introduction

Machine overview

Accessories

Power cord Quick installation guide

Software CD

Misc. accessories

a. The software CD contains the print drivers and software applications. b. Handset model only (see "Features by models" on page 7) c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

Handset

1. Introduction

Machine overview

Front view

• This illustration may differ from your machine depending on your model.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

Document feeder cover

Document feeder guide cover 8 Front cover 14 Document feeder input tray

Manual feeder tray

Scanner glass

1. Introduction

Machine overview

3 Document feeder output tray 9 Output tray 15 Paper width guide on a document feeder

Control Panel 10 Output support 16 Document feeder output support

Paper level indicator

6 Tray 12 Scanner lid

a. Handset model only (see "Features by models" on page 7).

Paper width guide on a manual feeder

Handset

1. Introduction

Machine overview

Rear view

• This illustration may differ from your machine depending on your model.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

Network port

Extension telephone socket (EXT)

(SCX-472x Series only)

Telephone line socket (Line)

(SCX-472x Series only)

USB port

Power receptacle

Rear cover

1. Introduction

Control panel overview

This control panel may differ from your machine depending on its model. There are various types of control panels.

A Type (SCX-472x Series)

1 Eco Turn into eco mode to reduce toner consumption

and paper usage (see"Eco printing" on page 58).

(WPS)

Darkness Adjust the brightness level to make a copy for

ID Copy Allows you to copy both sides of an ID card like a

(Power)

(Fax)

Configures the wireless network connection easily without a computer (see Advanced Guide).

easier reading, when the original contains faint markings and dark images.

driver’s license on a single side of paper (see "ID card copying" on page 63).

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds.

Switches to Fax mode.

(Copy)

(Scan)

(Menu)

Left/Right Arrows Scrolls through the options available in the

Switches to Copy mode.

Switches to Scan mode.

Opens Menu mode and scrolls through the available menus.

selected menu and increases or decreases values.

1. Introduction

Control panel overview

10 OK Confirms the selection on the screen.

(Back)

Sends you back to the upper menu level.

B Type (SCX-470x Series)

(Start)

(Stop/Clear)

Status LED Indicates the status of your machine (see

Numeric keypad Dials a number or enters alphanumeric characters.

(On Hook Dial)

Redial/Pause(-)

(Address Book)

Display screen Shows the current status and displays prompts

Starts a job.

Stops an operations at any time.

"Understanding the status LED" on page 96).

When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone.

Redials the last number in ready mode, or inserts a pause(-) into a fax number in edit mode.

Allows you to store frequently used fax numbers or search for stored fax numbers.

during an operation.

1 Eco Turn into eco mode to reduce toner consumption

and paper usage (see"Eco printing" on page 58).

1. Introduction

Control panel overview

2 Darkness Adjust the brightness level to make a copy for

easier reading, when the original contains faint markings and dark images.

ID Copy Allows you to copy both sides of an ID card like a

driver’s license on a single side of paper (see "ID card copying" on page 63).

Scan to Sends scanned data (see "Basic Scanning" on page

65).

(Power)

Display screen Shows the current status and displays prompts

(Menu)

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds.

during an operation.

Opens Menu mode and scrolls through the available menus.

13 Status LED Indicates the status of your machine (see

"Understanding the status LED" on page 96).

Adjusting the control panel

Left/Right Arrows Scrolls through the options available in the

selected menu and increases or decreases values.

OK Confirms the selection on the screen.

(Back)

(Start)

(Stop/Clear)

Sends you back to the upper menu level.

Starts a job.

Stops an operations at any time.

1. Introduction

Turning on the machine

Connect the machine to the electricity supply first.

Turn the switch on if the machine has a power switch.

1. Introduction

Installing the driver locally

A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide).

• If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced guide.

• The installation window in this User’s Guide may differ depending on the machine and interface in use.

• Selecting Custom Installation allows you to choose which programs to install.

• Only use a USB cable no longer than 3 meters (118 inches).

Windows

Insert the supplied software CD into your CD-ROM drive.

Click Start > All programs > Accessories > Run.

X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.

Select Install Now.

Make sure that the machine is connected to your computer and

powered on.

If the “Found New Hardware Wizard” appears during the installation procedure, click Cancel to close the window.

(SCX-470x Series does not support the Wireless Setting and Installation menu)

Read the License Agreement, and select I accept the terms of the

License Agreement. Then, click Next.

Follow the instructions in the installation window.

1. Introduction

Reinstalling the driver

If the printer driver does not work properly, follow the steps below to reinstall the driver.

Windows

Make sure that the machine is connected to your computer and powered on.

From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall.

Follow the instructions in the installation window.

Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 28).

1. Introduction

2. Menu overview and basic setup

This chapter provides information about the overall menu structure and the basic setup options.

• Menu overview 31

• Changing the display language 40

• Media and tray 41

• Basic printing 55

• Basic copying 61

• Basic scanning 65

• Basic faxing 66

+ 287 hidden pages