Samsung SCX-472 Series, SCX-470 Series User Manual
BASIC
User’s Guide
SCX-472x Series
SCX-470x Series
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
2
1. Introduction
Key benefits 5
Features by models 7
Useful to know 13
About this user’s guide 14
Safety information 15
Machine overview 20
Control panel overview 24
Turning on the machine 27
Installing the driver locally 28
Reinstalling the driver 29
2. Menu overview and basic setup
Menu overview 31
Changing the display language 40
Media and tray 41
Basic printing 55
Basic copying 61
Basic scanning 65
Basic faxing 66
3. Maintenance
Ordering supplies and accessories 71
Available supplies 72
Available maintenance parts 73
Redistributing toner 74
Replacing the toner cartridge 75
Monitoring the supplies life 77
Setting the toner low alert 78
Cleaning the machine 79
4. Troubleshooting
Tips for avoiding paper jams 86
Clearing original document jams 87
Clearing paper jams 91
Understanding the status LED 96
Understanding display messages 98
5. Appendix
Specifications 103
3
Regulatory information 113
Copyright 126
1. Introduction
This chapter provides information you need to know before using the machine.
•Key benefits 5
• Features by models 7
• Useful to know 13
• About this user’s guide 14
• Safety information 15
• Machine overview 20
• Control panel overview 24
• Turning on the machine 27
• Installing the driver locally 28
• Reinstalling the driver 29
Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature.
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 216).
• To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using advanced print features" on page 216).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
Fast high resolution printing
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
• Fast, on-demand printing.
SCX-472x Series, SCX-470x Series:
- For single-side printing, 28 ppm (A4) or 29 ppm (Letter).
- For duplex printing, 14 ppm (A4) or 15 ppm (Letter).
Convenience
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 255).
• Printing Status (or Smart Panel) is a program that monitors and informs you
of the machine’s status and allows you to customize the machine’s settings
(see "Using advanced print features" on page 216).
• AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen of Windows Internet Explorer more easily, than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 256).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
Key benefits
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 105).
• Print watermark: You can customize your documents with words, such as
“Confidential” (see "Using advanced print features" on page 216).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 216).
• You can print in various operating systems (see "System requirements" on
page 108).
• Your machine is equipped with a USB interface and/or a network interface.
Features by models
Some features and optional goods may not be available depending on model or country.
Operating System
(●: Included, Blank: Not available)
Software
Operating System
SCX-472xFD Series
SCX-472xHD Series
SCX-472xHN Series
SCX-472xFW Series
SCX-472xHW Series
SCX-470x ND Series
Windows ● ● ●
Macintosh ● ● ●
Linux ● ● ●
Unix ● ● ●
Software
SCX-472xFD Series
SCX-472xHD Series
SCX-472xHN Series
SCX-472xFW Series
SCX-472xHW Series
SCX-470x ND Series
PCL / SPL printer driver
a
● ● ●
PS printer driver
XPS printer driver
Direct Printing Utility
Features by models
Samsung Easy
Printer Manager
Scan to PC settings ● ● ●
Fax to PC settings ● ●
Device settings ● ● ●
Samsung Printer Status ● ● ●
Smart Panel ● ● ●
AnyWeb Print ● ● ●
SyncThru™ Web Service ● ● ●
SyncThru Admin Web Service ● ● ●
Easy Eco Driver ● ● ●
Fax Samsung Network PC
Fax
● ●
Scan Twain scan driver ● ● ●
WIA scan driver ● ● ●
Samsung Scan Assistant ● ● ●
SmarThru 4
SmarThru Office ● ● ●
a. Depending on the operating system you use, the installed print driver may differ.
Software
SCX-472xFD Series
SCX-472xHD Series
SCX-472xHN Series
SCX-472xFW Series
SCX-472xHW Series
SCX-470x ND Series
Features by models
(●: Included, Blank: Not available)
Features by models
Variety feature
Features
SCX-472xFD Series
SCX-472xHD Series
SCX-472xHN Series
SCX-472xFW Series
SCX-472xHW Series
SCX-470xND Series
Hi-Speed USB 2.0 ● ● ●
Network Interface Ethernet 10/100 Base TX
wired LAN
● ● ●
Network Interface 802.11b/g/n wireless LAN ●
Eco printing ● ● ●
Duplex (2-sided) printing ● ● ●
USB memory interface
Touch screen
Duplex Automatic Document Feeder (DADF)
Automatic Document Feeder (ADF) ● ● ●
Handset
●
(SCX-472xHD Series, SCX-472xHN
Series only)
●
(SCX-472xHW Series only)
Features by models
11
1. Introduction
Fax Multi-send ● ●
Delay send ● ●
Priority send ● ●
Duplex send
Secure receive ● ●
Duplex print ● ●
Send/ Receive
forward - fax
● ●
Send/ Receive
forward - email
Send/ Receive
forward - server
Scan Scanning to email
Scanning to SMB
server
Scanning to FTP
server
Duplex scan
Scan to PC ● ● ●
Features
SCX-472xFD Series
SCX-472xHD Series
SCX-472xHN Series
SCX-472xFW Series
SCX-472xHW Series
SCX-470xND Series
Features by models
12
1. Introduction
(●: Included, Blank: Not available)
Copy ID card copying ● ● ●
Collation ● ● ●
Poster ● ● ●
Clone ● ● ●
Book
Copy (Continue) 2-up/ 4-up ● ● ●
Adjust background ● ● ●
Margin shift
Edge erase
Gray enhance
Duplex copy ● ● ●
Features
SCX-472xFD Series
SCX-472xHD Series
SCX-472xHN Series
SCX-472xFW Series
SCX-472xHW Series
SCX-470xND Series
Useful to know
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 56).
• Remove the driver and install it again (see "Installing the driver
locally" on page 28).
• Select your machine as your default machine in your Windows.
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 96).
A paper jam has occurred.
• Open and close the front door.
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 91).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge.
• Try a different print resolution setting.
• Replace the toner cartridge.
Where can I download the machine’s driver?
• Visit www.samsung.com to download the latest machine’s
driver, and install it on your system.
14
1. Introduction
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots in this administrator’s guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
2
General icons
Icon Text Description
Caution
Gives users information to protect the machine from
possible mechanical damage or malfunction.
Note
Provides additional information or detailed
specification of the machine function and feature.
15
1. Introduction
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
4
Operating environment
Warning
Warning
Hazards or unsafe practices that may result in severe
personal injury or death.
Caution
Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
Safety information
16
1. Introduction
Caution
5
Operating method
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Safety information
17
1. Introduction
6
Installation / Moving
Warning
Caution
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Before moving the machine, turn the power off and disconnect all
cords.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Use only No.26 AWG
a
or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Safety information
18
1. Introduction
7
Maintenance / Checking
Caution
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
a. AWG: American Wire Gauge
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
• Do not remove any covers or guards that are fastened with
screws.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
• The machine should only be repaired by a Samsung service
technician.
Safety information
19
1. Introduction
8
Supply usage
Caution
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
20
1. Introduction
Machine overview
9
Accessories
Power cord Quick installation guide
Software CD
a
a. The software CD contains the print drivers and software applications.
Handset
b
b. Handset model only (see "Features by models" on page 7)
Misc. accessories
c
c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
Machine overview
21
1. Introduction
10
Front view
• This illustration may differ from your machine depending on your model.
• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).
1
Document feeder cover
7
Manual feeder tray
13
Scanner glass
2
Document feeder guide cover 8 Front cover 14 Document feeder input tray
Machine overview
22
1. Introduction
3 Document feeder output tray 9 Output tray 15 Paper width guide on a document feeder
4
Control Panel 10 Output support 16 Document feeder output support
5
Paper level indicator
11
Paper width guide on a manual feeder
17
Handset
a
6 Tray 12 Scanner lid
a. Handset model only (see "Features by models" on page 7).
Machine overview
23
1. Introduction
11
Rear view
• This illustration may differ from your machine depending on your model.
• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).
1
Network port
3
Telephone line socket (Line)
(SCX-472x Series only)
5
Power receptacle
2
Extension telephone socket (EXT)
(SCX-472x Series only)
4
USB port
6
Rear cover
24
1. Introduction
Control panel overview
This control panel may differ from your machine depending on its model.
There are various types of control panels.
12
A Type (SCX-472x Series)
1 Eco Turn into eco mode to reduce toner consumption
and paper usage (see"Eco printing" on page 58).
2
(WPS)
Configures the wireless network connection easily
without a computer (see Advanced Guide).
Darkness Adjust the brightness level to make a copy for
easier reading, when the original contains faint
markings and dark images.
3
ID Copy Allows you to copy both sides of an ID card like a
driver’s license on a single side of paper (see "ID
card copying" on page 63).
4
(Power)
Turns the power on or off, or wakes up the machine
from the power save mode. If you need to turn the
machine off, press this button for more than three
seconds.
5
(Fax)
Switches to Fax mode.
6
(Copy)
Switches to Copy mode.
7
(Scan)
Switches to Scan mode.
8
(Menu)
Opens Menu mode and scrolls through the
available menus.
9
Left/Right Arrows Scrolls through the options available in the
selected menu and increases or decreases values.
Control panel overview
25
1. Introduction
13
B Type (SCX-470x Series)
10 OK Confirms the selection on the screen.
11
(Back)
Sends you back to the upper menu level.
12
(Start)
Starts a job.
13
(Stop/Clear)
Stops an operations at any time.
14
Status LED Indicates the status of your machine (see
"Understanding the status LED" on page 96).
15
Numeric keypad Dials a number or enters alphanumeric characters.
16
(On Hook Dial)
When you press this button, you can hear a dial
tone. Then enter a fax number. It is similar to
making a call using speaker phone.
17
Redial/Pause(-)
Redials the last number in ready mode, or inserts a
pause(-) into a fax number in edit mode.
18
(Address Book)
Allows you to store frequently used fax numbers or
search for stored fax numbers.
19
Display screen Shows the current status and displays prompts
during an operation.
1 Eco Turn into eco mode to reduce toner consumption
and paper usage (see"Eco printing" on page 58).
Control panel overview
26
1. Introduction
14
Adjusting the control panel
2 Darkness Adjust the brightness level to make a copy for
easier reading, when the original contains faint
markings and dark images.
3
ID Copy Allows you to copy both sides of an ID card like a
driver’s license on a single side of paper (see "ID
card copying" on page 63).
4
Scan to Sends scanned data (see "Basic Scanning" on page
65).
5
(Power)
Turns the power on or off, or wakes up the machine
from the power save mode. If you need to turn the
machine off, press this button for more than three
seconds.
6
Display screen Shows the current status and displays prompts
during an operation.
7
(Menu)
Opens Menu mode and scrolls through the
available menus.
8
Left/Right Arrows Scrolls through the options available in the
selected menu and increases or decreases values.
9
OK Confirms the selection on the screen.
10
(Back)
Sends you back to the upper menu level.
11
(Start)
Starts a job.
12
(Stop/Clear)
Stops an operations at any time.
13 Status LED Indicates the status of your machine (see
"Understanding the status LED" on page 96).
27
1. Introduction
Turning on the machine
1
Connect the machine to the electricity supply first.
Turn the switch on if the machine has a power switch.
28
1. Introduction
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
Advanced Guide).
• If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced
guide.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Selecting Custom Installation allows you to choose which programs to
install.
• Only use a USB cable no longer than 3 meters (118 inches).
15
Windows
1
Make sure that the machine is connected to your computer and
powered on.
If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.
2
Insert the supplied software CD into your CD-ROM drive.
Click Start > All programs > Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
3
Select Install Now.
(SCX-470x Series does not support the Wireless Setting and
Installation menu)
4
Read the License Agreement, and select I accept the terms of the
License Agreement. Then, click Next.
5
Follow the instructions in the installation window.
29
1. Introduction
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall the driver.
16
Windows
1
Make sure that the machine is connected to your computer and powered on.
2
From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall.
3
Follow the instructions in the installation window.
4
Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 28).
2. Menu overview and basic
setup
This chapter provides information about the overall menu structure and the basic setup options.
• Menu overview 31
• Changing the display language 40
• Media and tray 41
• Basic printing 55
• Basic copying 61
• Basic scanning 65
• Basic faxing 66
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