Samsung SCX-4705ND, SCX-4720F, SCX-4720FN, SCX-4725F, SCX-4725FN User Guide

...
User’s Guide
User’s Guide

BASIC

BASIC
This guide provides information concerning installation, basic operation and troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.
SCX-472x Series SCX-470x Series
Some features may not be available depending on models or countries.
1. Introduction
3. Maintenance
Key benefits 5
Features by models 7
Useful to know 13
About this user’s guide 14
Safety information 15
Machine overview 20
Control panel overview 24
Turning on the machine 27
Installing the driver locally 28
Reinstalling the driver 29
2. Menu overview and basic setup
Menu overview 31
Ordering supplies and accessories 71
Available supplies 72
Available maintenance parts 73
Redistributing toner 74
Replacing the toner cartridge 75
Monitoring the supplies life 77
Setting the toner low alert 78
Cleaning the machine 79
4. Troubleshooting
Tips for avoiding paper jams 86
Clearing original document jams 87
Clearing paper jams 91
Changing the display language 40
Media and tray 41
Basic printing 55
Basic copying 61
Basic scanning 65
Basic faxing 66
Understanding the status LED 96
Understanding display messages 98
5. Appendix
Specifications 103
2
Regulatory information 113
Copyright 126
3

1. Introduction

This chapter provides information you need to know before using the machine.
•Key benefits 5
Features by models 7
Useful to know 13
About this user’s guide 14
Safety information 15
Machine overview 20
Control panel overview 24
Turning on the machine 27
Installing the driver locally 28
Reinstalling the driver 29

Key benefits

Environmentally friendly
To save toner and paper, this machine supports Eco feature.
To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 216).
To save paper, you can print on both sides of the paper (double-sided printing) (see "Using advanced print features" on page 216).
To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.
Fast high resolution printing
You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
Fast, on-demand printing. SCX-472x Series, SCX-470x Series:
- For single-side printing, 28 ppm (A4) or 29 ppm (Letter).
- For duplex printing, 14 ppm (A4) or 15 ppm (Letter).
Convenience
Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture Manager" on page 255).
Printing Status (or Smart Panel) is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using advanced print features" on page 216).
AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily, than when you use the ordinary program (see "Samsung AnyWeb Print" on page 256).
Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.
Key benefits
Wide range of functionality and application support
Supports various paper sizes (see "Print media specifications" on page 105).
Print watermark: You can customize your documents with words, such as “Confidential” (see "Using advanced print features" on page 216).
Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 216).
You can print in various operating systems (see "System requirements" on page 108).
Your machine is equipped with a USB interface and/or a network interface.

Features by models

Some features and optional goods may not be available depending on model or country.
Operating System
(: Included, Blank: Not available)
Software
Operating System
SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series
SCX-472xFW Series
SCX-472xHW Series
SCX-470x ND Series
Windows
Macintosh
Linux
Unix
Software
SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series
SCX-472xFW Series
SCX-472xHW Series
SCX-470x ND Series
PCL / SPL printer driver
a
PS printer driver
XPS printer driver
Direct Printing Utility
Features by models
Samsung Easy Printer Manager
Scan to PC settings
Fax to PC settings
Device settings
Samsung Printer Status
Smart Panel
AnyWeb Print
SyncThru™ Web Service
SyncThru Admin Web Service
Easy Eco Driver
Fax Samsung Network PC
Fax
Scan Twain scan driver
WIA scan driver
Samsung Scan Assistant
SmarThru 4
SmarThru Office
a. Depending on the operating system you use, the installed print driver may differ.
Software
SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series
SCX-472xFW Series
SCX-472xHW Series
SCX-470x ND Series
Features by models
(: Included, Blank: Not available)
Features by models
Variety feature
Features
SCX-472xFD Series
SCX-472xHD Series SCX-472xHN Series
SCX-472xFW Series
SCX-472xHW Series
SCX-470xND Series
Hi-Speed USB 2.0
Network Interface Ethernet 10/100 Base TX wired LAN
Network Interface 802.11b/g/n wireless LAN
Eco printing
Duplex (2-sided) printing
USB memory interface
Touch screen
Duplex Automatic Document Feeder (DADF)
Automatic Document Feeder (ADF)
Handset
(SCX-472xHD Series, SCX-472xHN
Series only)
(SCX-472xHW Series only)
Features by models
SCX-472xFD Series
Features
Fax Multi-send
Delay send
Priority send
Duplex send
Secure receive
Duplex print
Send/ Receive forward - fax
Send/ Receive forward - email
Send/ Receive forward - server
SCX-472xHD Series SCX-472xHN Series
SCX-472xFW Series
SCX-472xHW Series
SCX-470xND Series
Scan Scanning to email
Scanning to SMB server
Scanning to FTP server
Duplex scan
Scan to PC
1. Introduction
11
Features by models
SCX-472xFD Series
Features
Copy ID card copying
Collation
Poster
Clone
Book
Copy (Continue) 2-up/ 4-up
Adjust background
Margin shift
Edge erase
Gray enhance
SCX-472xHD Series SCX-472xHN Series
SCX-472xFW Series
SCX-470xND Series
SCX-472xHW Series
Duplex copy
(: Included, Blank: Not available)
1. Introduction
12

Useful to know

The machine does not print.
Open the print queue list and remove the document from the list (see "Canceling a print job" on page 56).
Remove the driver and install it again (see "Installing the driver locally" on page 28).
Select your machine as your default machine in your Windows.
Where can I purchase accessories or supplies?
Inquire at a Samsung distributor or your retailer.
Visit www.samsung.com/supplies. Select your country/region to view product service information.
The status LED flashes or remains constantly on.
A paper jam has occurred.
Open and close the front door.
Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 91).
Printouts are blurry.
The toner level might be low or uneven. Shake the toner cartridge.
Try a different print resolution setting.
Replace the toner cartridge.
Where can I download the machine’s driver?
Turn the product off and on again.
Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 96).
Visit www.samsung.com to download the latest machine’s driver, and install it on your system.

About this user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.
Read the safety information before using the machine.
If you have a problem using the machine, refer to the troubleshooting chapter.
Terms used in this user’s guide are explained in the glossary chapter.
All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
The screenshots in this administrator’s guide may differ from your machine depending on the machine’s firmware/driver version.
The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
2
General icons
Icon Text Description
Gives users information to protect the machine from
Caution
Note
possible mechanical damage or malfunction.
Provides additional information or detailed specification of the machine function and feature.
Some terms in this guide are used interchangeably, as below:
Document is synonymous with original.
Paper is synonymous with media, or print media.
Machine refers to printer or MFP.
1. Introduction
14

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Hazards or unsafe practices that may result in severe personal injury or death.
Hazards or unsafe practices that may result in minor personal injury or property damage.
4
Operating environment
Warning
Do not use if the power cord is damaged or if the electrical outlet is not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.
Do not attempt.
The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.
This could result in electric shock or fire.
1. Introduction
15
Safety information
5
Caution
During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.
Operating method
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper tray.
You may get injured.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the electrical outlet.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not attempt to force it in.
Call an electrician to change the electrical outlet, or this could result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC interface cords.
This could result in electric shock or fire and/or injury to your pet.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal objects.
It can damage the machine.
1. Introduction
16
Safety information
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can cause damage or fire.
Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
6
Installation / Moving
Warning
Do not place the machine in an area with dust, humidity, or water leaks.
This could result in electric shock or fire.
Caution
Before moving the machine, turn the power off and disconnect all cords.
Then lift the machine:
If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
The machine could fall, causing injury or machine damage.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Use only No.26 AWG
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical outlet.
Otherwise, this could result in electric shock or fire.
with 2 people.
more people.
a
or larger, telephone line cord, if necessary.
Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.
Otherwise, it can cause damage to the machine, and could result in electric shock or fire.
1. Introduction
17
Safety information
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you are using, contact the electrical utility company.
Do not put a cover over the machine or place it in an airtight location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock or fire.
a. AWG: American Wire Gauge
7
Maintenance / Checking
When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the machine needs repairing.
Keep the power cable and the contact surface of the plug clean from dust or water.
Otherwise, this could result in electric shock or fire.
To clean and operate the machine, strictly follow the user's guide provided with the machine.
Otherwise, you could damage the machine.
Caution
Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.
This could result in electric shock or fire.
Do not remove any covers or guards that are fastened with screws.
Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.
The machine should only be repaired by a Samsung service technician.
1. Introduction
18
Safety information
8
Supply usage
Caution
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser unit.
This could cause an explosion or uncontrollable fire.
Using recycled supplies, such as toner, can cause damage to the machine.
In case of damage due to the use of recycled supplies, a service fee will be charged.
When storing supplies such as toner cartridges, keep them away from children.
Toner dust can be dangerous if inhaled or ingested.
When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
When toner gets on your clothing, do not use hot water to wash it.
Hot water sets toner into fabric. Use cold water.
1. Introduction
19

Machine overview

9
Accessories
Power cord Quick installation guide
Software CD
Misc. accessories
a. The software CD contains the print drivers and software applications. b. Handset model only (see "Features by models" on page 7) c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
a
c
Handset
b
1. Introduction
20
Machine overview
10
Front view
This illustration may differ from your machine depending on your model.
Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).
1
Document feeder cover
2
Document feeder guide cover 8 Front cover 14 Document feeder input tray
7
Manual feeder tray
13
Scanner glass
1. Introduction
21
Machine overview
3 Document feeder output tray 9 Output tray 15 Paper width guide on a document feeder
4
Control Panel 10 Output support 16 Document feeder output support
5
Paper level indicator
6 Tray 12 Scanner lid
a. Handset model only (see "Features by models" on page 7).
11
Paper width guide on a manual feeder
17
Handset
a
1. Introduction
22
Machine overview
11
Rear view
This illustration may differ from your machine depending on your model.
Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).
1
Network port
2
Extension telephone socket (EXT)
(SCX-472x Series only)
Telephone line socket (Line)
3
(SCX-472x Series only)
4
USB port
5
Power receptacle
6
Rear cover
1. Introduction
23

Control panel overview

This control panel may differ from your machine depending on its model. There are various types of control panels.
12
A Type (SCX-472x Series)
1 Eco Turn into eco mode to reduce toner consumption
and paper usage (see"Eco printing" on page 58).
2
(WPS)
Darkness Adjust the brightness level to make a copy for
ID Copy Allows you to copy both sides of an ID card like a
3
4
5
(Power)
(Fax)
Configures the wireless network connection easily without a computer (see Advanced Guide).
easier reading, when the original contains faint markings and dark images.
driver’s license on a single side of paper (see "ID card copying" on page 63).
Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds.
Switches to Fax mode.
6
(Copy)
7
(Scan)
8
(Menu)
Left/Right Arrows Scrolls through the options available in the
9
Switches to Copy mode.
Switches to Scan mode.
Opens Menu mode and scrolls through the available menus.
selected menu and increases or decreases values.
1. Introduction
24
Control panel overview
10 OK Confirms the selection on the screen.
11
(Back)
Sends you back to the upper menu level.
13
B Type (SCX-470x Series)
12
(Start)
13
(Stop/Clear)
14
Status LED Indicates the status of your machine (see
Numeric keypad Dials a number or enters alphanumeric characters.
15
16
(On Hook Dial)
17
Redial/Pause(-)
18
(Address Book)
19
Display screen Shows the current status and displays prompts
Starts a job.
Stops an operations at any time.
"Understanding the status LED" on page 96).
When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone.
Redials the last number in ready mode, or inserts a pause(-) into a fax number in edit mode.
Allows you to store frequently used fax numbers or search for stored fax numbers.
during an operation.
1 Eco Turn into eco mode to reduce toner consumption
and paper usage (see"Eco printing" on page 58).
1. Introduction
25
Control panel overview
2 Darkness Adjust the brightness level to make a copy for
easier reading, when the original contains faint markings and dark images.
ID Copy Allows you to copy both sides of an ID card like a
3
driver’s license on a single side of paper (see "ID card copying" on page 63).
Scan to Sends scanned data (see "Basic Scanning" on page
4
65).
5
6
7
(Power)
Display screen Shows the current status and displays prompts
(Menu)
Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds.
during an operation.
Opens Menu mode and scrolls through the available menus.
13 Status LED Indicates the status of your machine (see
"Understanding the status LED" on page 96).
14
Adjusting the control panel
Left/Right Arrows Scrolls through the options available in the
8
selected menu and increases or decreases values.
OK Confirms the selection on the screen.
9
10
(Back)
11
(Start)
12
(Stop/Clear)
Sends you back to the upper menu level.
Starts a job.
Stops an operations at any time.
1. Introduction
26

Turning on the machine

Connect the machine to the electricity supply first.
1
Turn the switch on if the machine has a power switch.
1. Introduction
27

Installing the driver locally

A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide).
If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced guide.
The installation window in this User’s Guide may differ depending on the machine and interface in use.
Selecting Custom Installation allows you to choose which programs to install.
Only use a USB cable no longer than 3 meters (118 inches).
15
Windows
Insert the supplied software CD into your CD-ROM drive.
2
Click Start > All programs > Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD­ROM drive and click OK.
Select Install Now.
3
Make sure that the machine is connected to your computer and
1
powered on.
If the “Found New Hardware Wizard” appears during the installation procedure, click Cancel to close the window.
(SCX-470x Series does not support the Wireless Setting and Installation menu)
Read the License Agreement, and select I accept the terms of the
4
License Agreement. Then, click Next.
Follow the instructions in the installation window.
5
1. Introduction
28

Reinstalling the driver

If the printer driver does not work properly, follow the steps below to reinstall the driver.
16
Windows
Make sure that the machine is connected to your computer and powered on.
1
From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall.
2
Follow the instructions in the installation window.
3
Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 28).
4
1. Introduction
29

2. Menu overview and basic setup

This chapter provides information about the overall menu structure and the basic setup options.
Menu overview 31
Changing the display language 40
Media and tray 41
Basic printing 55
Basic copying 61
Basic scanning 65
Basic faxing 66

Menu overview

The control panel provides access to various menus to set up the machine or use the machine’s functions.
An asterisk (*) appears next to the currently selected menu.
Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
Some menu names may differ from your machine depending on its options or the models.
SCX-470x Series does not support the fax features.
1
Accessing the menu
Select the Fax, Copy, or Scan button on the control panel depending on
1
the feature to be used.
Press OK to save the selection.
6
Press (Stop/Clear) to return to the ready mode.
7
SCX-472x Series
Items Options
a
Fax Feature
Darkness Light+5- Light+1
Normal
Dark+1- Dark+5
Contrast Light+5- Light+1
Normal
Dark+1- Dark+5
Resolution Standard
Select (Menu) until the menu you want appears on the bottom line
2
of the display and press OK.
Press the left/right arrows until the needed menu item appears and press
3
OK.
If the setting item has sub menus, repeat step 3.
4
Press the left/right arrows to access the required value.
5
Scan Size
Multi Send
Delay Send
Fine
Super Fine
Photo Fax
Color Fax
2. Menu overview and basic setup
31
Menu overview
Items Options
a
Fax Feature
Fax Setup
a
Priority Send
Forward Fax
PC
Secure Receive On
Off
Print
Add Page
Cancel Job
Sending Redial Times
Redial Term
Prefix Dial
ECM Mode
Send Report
Image TCR
Dial Mode
Items Options
Fax Setup
b
Copy Feature Scan Size
a
Receiving Receive Mode
Ring To Answer
Stamp RCV Name
RCV Start Code
Auto Reduction
Discard Size
Junk Fax Setup
DRPD Mode
Duplex Print
Change Default Resolution
Darkness
Contrast
Scan Size
Auto Report On
Off
Reduce/Enlarge
Darkness Light+5- Light+1
Normal
Dark+1- Dark+5
2. Menu overview and basic setup
32
Menu overview
Items Options
Copy Feature Contrast Light+5- Light+1
Normal
Dark+1- Dark+5
Original Type Text
Text/Photo
Photo
Layout Normal
2-Up
4-Up
ID copy
Poster Copy
Clone Copy
Adjust Bkgd. Off
Auto
Items Options
Copy Setup Change Default Scan Size
Copies
Copy Collation
Reduce/Enlarge
Duplex
Darkness
Contrast
Original Type
Adjust Bkgd.
Print Setup Orientation Portrait
Landscape
Duplex Off
1 -> 2 Side Long
1 -> 2 SideShort
Enhance Lev.1
Enhance Lev.2
Erase Lev.1- Erase Lev.4
Duplex Off
1 -> 2 Side Long
1 -> 2 SideShort
Copies [1-999]:1
Resolution
Darkness Normal
600dpi-Normal
1200dpi-Best
Light
Dark
2. Menu overview and basic setup
33
Menu overview
Items Options
Print Setup Clear Text Off
Minimum
Medium
Maximum
Auto CR LF
LF+CR
Emulation Emulation Type
Setup
Items Options
System Setup Machine Setup Machine ID
Fax Number
Date & Time
Clock Mode
Language
Power Save
Wakeup Event
System Timeout
Job Timeout
Altitude Adj.
Auto Continue
Paper Mismatch
Paper Substit
a
c
c
PrintBlankPage
Toner Save
Eco Settings
Paper Setup Paper Size
Paper Type
Paper Source
Margin
2. Menu overview and basic setup
34
Menu overview
Items Options
System Setup Sound/Volume Key Sound
Alarm Sound
Speaker
Ringer
Report All Report
Configuration
Supplies Info.
Address Book
Fax Send
Fax Sent
Fax Received
Schedule Jobs
Junk Fax
a
a
Items Options
System Setup Clear Setting All Settings
Print Setup
Fax Setup
Copy Setup
System Setup
Network Setup
Address Book
Fax Sent
a
Network TCP/IP (IPv4) DHCP
a
TCP/IP (IPv6) IPv6 Activate
Fax Received
BOOTP
Static
a
a
a
Maintenance
Network Conf.
Usage Counter
Fax Options
CLR Empty Msg
Supplies Life
Serial NO.
TonerLow Alert
a
DHCPv6 Config
Ethernet Speed Automatic
10Mbps Half
d
10Mbps Full
100Mbps Half
100Mbps Full
2. Menu overview and basic setup
35
Menu overview
Items Options
Network Clear Setting
Network Conf.
Wireless
a. SCX-472x Series Only. b. This setting may not be available depending on your country. c. This option only appears if “paper mismatch” is enabled. d. This option only appears when small amount of toner is left in the cartridge.
a
Wi-Fi ON/OFF
WPS Setting
WLAN Setting
WLAN Default
WLAN Signal
SCX-470x Series
Items Options
Copy Feature Contrast Light+5- Light+1
Normal
Dark+1- Dark+5
Original Type Text
Text/Photo
Photo
Layout Normal
2-Up
4-Up
ID copy
Poster Copy
Clone Copy
Adjust Bkgd. Off
Items Options
Copy Feature Scan Size
Reduce/Enlarge
Darkness Light+5- Light+1
Normal
Dark+1- Dark+5
Auto
Enhance Lev.1
Enhance Lev.2
Erase Lev.1- Erase Lev.4
Duplex Off
1 -> 2 Side Long
1 -> 2 SideShort
2. Menu overview and basic setup
36
Menu overview
Items Options
Copy Setup Change Default Scan Size
Copies
Copy Collation
Reduce/Enlarge
Duplex
Darkness
Contrast
Original Type
Adjust Bkgd
Print Setup Orientation Portrait
Landscape
Duplex Off
1 -> 2 Side Long
Items Options
Print Setup Clear Text Off
Minimum
Medium
Maximum
Auto CR LF
LF+CR
Emulation Emulation Type
Setup
1 -> 2 SideShort
Copies [1-999]:1
Resolution
Darkness Normal
600dpi-Normal
1200dpi-Best
Light
Dark
2. Menu overview and basic setup
37
Menu overview
Items Options
System Setup Machine Setup Machine ID
Date & Time
Clock Mode
Language
Power Save
Wakeup Event
System Timeout
Job Timeout
Altitude Adj.
Auto Continue
Paper Mismatch
Paper Substit
Print Blank Page
Toner Save
Eco Settings
Items Options
System Setup Report All Report
Configuration
Supplies Info.
Scheduled Jobs
Network Conf.
Usage Counter
Maintenance
a
System Setup Clear Setting All Settings
c
CLR Empty Msg
Supplies Life
Serial Number
Toner Low Alert
Print Setup
Copy Setup
System Setup
Network Setup
b
Paper Setup Paper Size
Paper Type
Paper Source
Margin
2. Menu overview and basic setup
38
Menu overview
Items Options
Network TCP/IP (IPv4) DHCP
BOOTP
Static
TCP/IP (IPv6) IPv6 Activate
DHCPv6 Config
Ethernet Speed Automatic
10Mbps Half
10Mbps Full
100Mbps Half
100Mbps Full
Network Clear Setting
Network Conf.
a. This option only appears if “paper mismatch” is enabled. b. This option only appears when small amount of toner is left in the cartridge.
2. Menu overview and basic setup
39

Changing the display language

To change the language that is displayed on the control panel, follow these steps:
Select (Menu) > System Setup > Machine Setup > Language on
1
the control panel.
It may be necessary to press OK to navigate to lower-level menus for some models.
Select the language you want to display on the control panel.
2
Press OK to save the selection.
3
2. Menu overview and basic setup
40

Media and tray

3
2
1
This chapter provides information on how to load print media into your machine.
Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements.
Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.
Using inflammable print media can cause a fire.
1 Tray extension guide 2 Paper length guide 3 Paper width guide
Use designated print media (see "Print media specifications" on page
105).
The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and, in rare cases may cause a fire.
2
Tray overview
To change the size, you need to adjust the paper guides.
If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.
2. Menu overview and basic setup
41
Media and tray
1
2
The paper quantity indicator shows the amount of paper in the tray.
Power
voltage
110V Letter, Legal, US Folio, Oficio
220V A4
Available paper
1 Full 2 Empty
Paper type available for duplex printing
Depending on the power voltage your machine uses, available paper types for duplex printing differs. Refer to the below table.
2. Menu overview and basic setup
42
Media and tray
3
Loading paper in the tray
When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam.
2. Menu overview and basic setup
43
Media and tray
4
Loading in manual feeder
The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 105).
Tips on using the manual feeder
Load only one type, size and weight of print media at time in the manual feeder.
To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.
Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.
To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 105).
Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.
When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 45).
When papers overlap when printing using the manual feeder, open tray and remove the papers then try printing again.
When paper does not feed well while printing, push the paper in manually until it starts feeding automatically.
When the machine is in a power save mode, the machine does not feed paper from the manual feeder. Wake up the machine by pressing the power button before using the manual feeder.
2. Menu overview and basic setup
44
Media and tray
5
Printing on special media
The table below shows the special media usable in each tray.
The media is also shown in the Printing Preferences. To get the higest printing quality, select the proper media type from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 57).
For example, if you want to print on labels, select Labels for Paper Type.
2. Menu overview and basic setup
45
Media and tray
When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 105).
Printing the special media (Face up)
If special media are printed out with curl, wrinkles, crease, or black bold lines, open the rear cover and try printing again. Keep the rear cover opened during printing.
Types Tray Manual feeder
Thicker
Thin ●●
Bond ●●
Color
CardStock ●●
Labels
Transparency
Envelope
To see for paper weights for each sheet, refer to "Print media specifications" on page 105.
Types Tray Manual feeder
Plain ●●
Thick ●●
Thick Envelope
Preprinted
Cotton
Recycled ●●
Archive ●●
(●: Included, Blank: Not available)
Envelope
Printing successfully on envelopes depends upon the quality of the envelopes.
2. Menu overview and basic setup
46
Media and tray
To print an envelope, place it as shown in the following figure.
If envelopes are printed out with wrinkles, creases, or black bold lines, open the rear cover and try printing again. Keep the rear cover opened during printing.
When selecting envelopes, consider the following factors:
2
- Weight: should not exceed 90 g/m
otherwise; jams may occur.
Do not use envelopes with clasps, snaps, windows, coated lining, self­adhesive seals, or other synthetic materials.
Do not use damaged or poorly made envelopes.
Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope.
1 Acceptable 2 Unacceptable
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second about 170°C (338 °F). The extra flaps and strips might cause wrinkling, creasing, or jams, and may even damage the fuser.
For the best print quality, position margins no closer than 15 mm from the edges of the envelope.
- Construction: should lie flat with less than 6 mm curl and should not contain air.
- Condition: should not be wrinkled, nicked, nor damaged.
- Temperature: should resist the heat and pressure of the machine during operation.
Use only well-constructed envelopes with sharp and well-creased folds.
Do not use stamped envelopes.
Avoid printing over the area where the envelope’s seams meet.
2. Menu overview and basic setup
47
Media and tray
Transparency
To avoid damaging the machine, use only transparencies designed for use in laser printers.
Do not use transparencies that separate from the backing sheet.
To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out.
Recommended media: Transparency for a color laser printer by Xerox, such as 3R 91331(A4), 3R 2780 (Letter)
Must withstand the machine’s fusing temperature.
Place them on a flat surface after removing them from the machine.
Do not leave unused transparencies in the paper tray for long. Dust and dirt may accumulate on them, resulting in spotty printing.
To avoid smudging caused by fingerprints, handle them carefully.
To avoid fading, do not expose printed transparencies to prolonged sunlight.
Ensure that transparencies are not wrinkled, curled, or have any torn edges.
2. Menu overview and basic setup
48
Media and tray
Labels
To avoid damaging the machine, use only labels designed for use in laser printers.
- Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.
Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components.
Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine.
Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.
When selecting labels, consider the following factors:
- Adhesives: Should be stable at your machine’s fusing temperature. Check your machine’s specifications to view the fusing temperature (about 170°C (338°F)).
- Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.
- Curl: Must lie flat with no more than 13 mm of curl in any direction.
2. Menu overview and basic setup
49
Media and tray
Card stock/ Custom-sized paper
In the software application, set the margins to at least 6.4 mm (0.25 inches) away from the edges of the material.
Preprinted paper
When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed.
Must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the machine’s fusing temperature for 0.1 second (about 170°C (338°F)).
Preprinted paper ink must be non-flammable and should not adversely affect machine rollers.
Before you load preprinted paper, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing print quality.
2. Menu overview and basic setup
50
Media and tray
6
Setting the paper size and type
After loading paper in the paper tray, set the paper size and type using the control panel buttons.
It may be necessary to press OK to navigate to lower-level menus for some models.
Select (Menu) > System Setup > Paper Setup > Paper Size or
1
Paper Type on the control panel.
Select the tray and the option you want.
2
Press OK to save the selection.
3
The settings set from the machine driver override the settings on the control panel.
a To print from an application, open an application and start the print
menu.
b Open Printing Preferences (see "Opening printing preferences" on
page 57).
7
Preparing originals
Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches).
Do not attempt to load the following s of paper, in order to prevent paper jam, low print quality and machine damage.
- Carbon-paper or carbon-backed paper
- Coated paper
- Onion skin or thin paper
- Wrinkled or creased paper
- Curled or rolled paper
- Torn paper
Remove all staples and paper clips before loading.
Make sure any glue, ink, or correction fluid on the paper is completely dry before loading.
Do not load originals that include different sizes or weights of paper.
Do not load booklets, pamphlets, transparencies, or documents with other unusual characteristics.
c Press the Paper tab and select an appropriate paper.
If you want to use special-sized paper such as billing paper, select the
Paper tab > Size > Edit... and set Custom Paper Size Settings in the Printing Preferences (see "Opening printing preferences" on page 57).
2. Menu overview and basic setup
51
Media and tray
8
Loading originals
You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax(SCX-472x Series only).
On the scanner glass
Using the scanner glass, you can copy or scan originals. You can get the best scan quality, especially for colored or gray-scaled images. Make sure that no
originals are in the document feeder. If an original is detected in the document feeder, the machine gives it priority over the original on the scanner glass.
Lift and open the scanner lid.
1
2. Menu overview and basic setup
52
Media and tray
Place the original face down on the scanner glass. Align it with the
2
registration guide at the top left corner of the glass.
Be careful not to break the scanner glass. You may get hurt.
Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt.
Do not look the light from inside of the scanner while copying or scanning. It is harmful to eyes.
In the document feeder
Using the document feeder, you can load up to 40 sheets of paper (75 g/m2, 20 lbs bond) for one job.
Flex or fan the edge of the paper stack to separate the pages before
1
loading originals.
Close the scanner lid.
3
Leaving the scanner lid open while copying may affect copy quality and toner consumption.
Dust on the scanner glass may cause black spots on the printout. Always keep it clean (see "Cleaning the machine" on page 79).
If you are copying a page from a book or magazine, lift the scanner lid until its hinges are caught by the stopper and then close the lid. If the book or magazine is thicker than 30 mm, start copying with the scanner lid open.
2. Menu overview and basic setup
53
Media and tray
Load the original face up into the document feeder input tray. Make sure
2
that the bottom of the original stack matches the paper size marked on the document input tray.
Adjust the document feeder width guides to the paper size.
3
Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 79).
To print on both sides of the paper using the ADF, from the control panel
press (Copy) > (Menu) > Copy Feature > Duplex > 1 -> 2 Side
Long or 1 -> 2 SideShort and print on one side of the paper, then reload
the sheet to print on the other side.
2. Menu overview and basic setup
54

Basic printing

For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 216).
9
Printing
If you are a Macintosh or Linux user, refer to the "Macintosh printing" on page 224 or "Linux printing" on page 225.
The following Printing Preferences window is for Notepad in Windows 7.
Open the document you want to print.
1
Select Print from the File menu.
2
Select your machine from the Select Printer list.
3
The basic print settings including the number of copies and print range
4
are selected within the Print window.
To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on page 57).
To start the print job, click OK or Print in the Print window.
5
2. Menu overview and basic setup
55
Basic printing
10
Canceling a print job
If the print job is waiting in the print queue or print spooler, cancel the job as follows:
You can access this window by simply double-clicking the machine icon
( ) in the Windows task bar.
You can also cancel the current job by pressing (Stop/Clear) on the control panel.
2. Menu overview and basic setup
56
Basic printing
11
Opening printing preferences
The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use.
When you select an option in Printing Preferences, you may see a
warning mark or . An mark means you can select that certain
option but it is not recommended, and an mark means you cannot
select that option due to the machine’s setting or environment.
Open the document you want to print.
1
Select Print from the file menu. The Print window appears.
2
Select your machine from the Select Printer.
3
Click Properties or Preferences.
4
You can check the machine’s current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 264).
Using a favorite setting
The Presets option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use.
To save a Presets item, follow these steps:
2. Menu overview and basic setup
57
Basic printing
Change the settings as needed on each tab.
1
12
Using help
Enter a name for the item in the Presets input box.
2
Click the option you want to know on the Printing Preferences window and press F1 on your keyboard.
13
Eco printing
The Eco function reduces toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing.
Click (Add). When you save Presets, all current driver settings are
3
saved.
Select more options and click (Update), settings will be added to the Presets you made. To use a saved setting, select it from the Presets drop­down list. The machine is now set to print according to the settings you have selected.
If you press the Eco button from the control panel, eco mode is enabled. The default setting of Eco mode is Double-sided printing (Long Edge), Multiple Pages per Side (2), Skip blank pages, and Toner Save.
Depending on the printer driver you use, Skip blank pages may not work properly. If Skip blank pages feature does not work properly, set the feature from the Easy Eco Driver (see "Easy Eco Driver" on page 257).
To delete saved settings, select it from the Presets drop-down list and click
(Delete).
You can also restore the printer driver’s default settings by selecting
Default Preset from the Presets drop-down list.
2. Menu overview and basic setup
58
Basic printing
Setting Eco mode on the control panel
The settings set from the machine’s driver override the settings on the control panel.
Accessing menus may differ from model to model (see "Accessing the menu" on page 31).
It may be necessary to press OK to navigate to lower-level menus for some models.
Select (Menu) > System Setup > Machine Setup > Eco Settings on
1
the control panel.
Select the option you want and press OK.
2
Default Mode: Select this to turn on or off the eco mode. (Duplex
(long edge)/Toner save/2-up/Skip blank pages)
- Off: Set the eco mode off.
- On: Set the eco mode on.
Change Template: Follow the settings from Syncthru™ Web Service. Before you select this item, you must set the eco function in SyncThru™ Web Service> Settings tab > Machine Settings > System > Eco > Settings.
Press OK to save the selection.
3
Setting eco mode on the driver
Open the Eco tab to set Eco mode. When you see the eco image ( ), that means the eco mode is currently enabled.
Eco options
Printer Default: Follows the settings from the machine's control panel.
None: Disables Eco mode.
Eco Printing: Enables eco mode. Activate the various Eco items you want to use.
If you set the eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco > Settings), the On force message appears. You have to enter the password to change the eco mode status.
Password: If the administrator has enabled Eco mode, you have to
enter the password to change the status.
2. Menu overview and basic setup
59
Basic printing
Result simulator
Result Simulator shows the results of reduced emission of carbon dioxide, used
electricity, and the amount of saved paper in accordance with the settings you selected.
The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled.
Refers to the calculation coefficient about CO2, energy, and paper from IEA, the index of Ministry of Internal Affairs and Communication of Japan and www.remanufacturing.org.uk. Each model has a different index.
The power consumption in printing mode refers to the average printing power consupmtion of this machine.
The actual saved or reduced amount may differ depending on the operating system used, computing performance, application software, connection method, media, media size, job complexity, etc.
2. Menu overview and basic setup
60

Basic copying

For special printing features, refer to the Advanced Guide (see "Copy menu" on page 179).
14
Basic copy
Select (copy) on the control panel.
1
Place a single document face down on the document glass, or load the
2
documents face up into the document feeder (see "Loading originals" on page 52).
If you want to customize the copy settings including Reduce/Enlarge,
3
Darkness, Contrast, Original, and more by using the control panel
buttons (see "Changing the settings for each copy" on page 61).
15
Changing the settings for each copy
Your machine provides default settings for copying so that you can quickly and easily make a copy. However, if you want to change the options for each copy, use the copy function buttons on the control panel.
If you press (Stop/Clear) while setting the copy options, all of the options you have set for the current copy job will be canceled and returned to their default status. Or, they will automatically return to their
default status after the machine completes the copy in progress.
Accessing menus may differ from model to model (see "Accessing the menu" on page 31).
It may be necessary to press OK to navigate to lower-level menus for some models.
Enter the number of copies using the arrow or number keypad, if
4
necessary.
Press (Start).
5
If you need to cancel the copying job during the operation, press (Stop/ Clear) and the copying will stop.
Darkness
If you have an original containing faint marking and dark images, you can adjust the brightness to make a copy that is easier to read.
2. Menu overview and basic setup
61
Basic copying
Select (copy) > (Menu) > Copy Feature > Darkness on the
1
control panel.
Or select Darkness button on the control panel.
Select the option you want and press OK.
2
For example, the Light+5 being the lightest, and the Dark+5 being the darkest.
Press (Stop/Clear) to return to ready mode.
3
Contrast
The Contrast menu lets you increase or decrease the difference between the bright and dark areas of an image.
Select (copy) > (Menu) > Copy Feature > Contrast on the
1
control panel.
Select the option you want and press OK.
2
Select Dark to heighten the contrast and select Light to reduce it.
Press (Stop/Clear) to return to ready mode.
3
Original
Select (copy) > (Menu) > Copy Feature > Original type on the
1
control panel.
Select the option you want and press OK.
2
Text: Use for originals containing mostly text.
Text/Photo: Use for originals with mixed text and photographs.
If texts in the printout is blurry, select Text to get the clear texts.
Photo: Use when the originals are photographs.
Press (Stop/Clear) to return to ready mode.
3
Reduced or enlarged copy
You can reduce or enlarge the size of a copied image from 25% to 400% when you copy original documents from the scanner glass.
This feature may not be available depending on model or optional goods (see "Variety feature" on page 10).
If the machine set to Eco mode, reduce and enlarge features are not
available.
The original setting is used to improve the copy quality by selecting the document for the current copy job.
2. Menu overview and basic setup
62
Basic copying
To select from the predefined copy sizes
Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge on
1
the control panel.
Select the option you want and press OK.
2
Press (Stop/Clear) to return to ready mode.
3
To scale the copy by directly entering the scale rate
Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge >
1
Custom on the control panel.
Enter the copy size you want using the numeric keypad.
2
Press OK to save the selection.
3
The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original. This feature is helpful for copying a small-sized item such as business card.
The original must be placed on the scanner glass to use this feature.
If the machine set to Eco mode, this feature is not available.
For better image quality, Select (copy) > (Menu) > Copy
Feature > Original Type > Photo on the control panel.
Press ID Copy on the control panel.
1
Place the front side of an original facing down on the scanner glass
2
where arrows indicate as shown. Then, close the scanner lid.
Press (Stop/Clear) to return to ready mode.
4
When you make a reduced copy, black lines may appear at the bottom of your copy.
16
ID card copying
Your machine can print 2-sided originals on one sheet.
Place Front Side and Press [Start] appears on the display.
3
2. Menu overview and basic setup
63
Basic copying
Press Start.
4
Your machine begins scanning the front side and shows Place Back Side and Press [Start].
Turn the original over and place it on the scanner glass where arrows
5
indicate as shown. Then, close the scanner lid.
Press Start.
6
If you do not press the (Start) button, only the front side will be
copied.
If the original is larger than the printable area, some portions may not be printed.
2. Menu overview and basic setup
64

Basic scanning

For special scanning features, refer to the Advanced Guide (see "Scan features" on page 230).
17
Basic Scanning
This is the normal and usual procedure for scanning originals.
This is a basic scanning method for USB-connected machine.
It may be necessary to press OK to navigate to lower-level menus for some models.
if you want to scan using the network, refer to the Advanced Guide (see "Scanning from network connected machine" on page 238).
If you see Not Available message, check the port connection, or select
Enable Scan from Device Panel in Samsung Easy Printer Manager >
Switch to advanced mode > Scan to PC Settings.
Select the application program you want and press OK.
3
Default setting is My Documents.
You can add or delete the folder where the scanned file is saved in
Samsung Easy Printer Manager > Switch to advanced mode. > Scan to PC Settings.
Select the option you want and press OK.
4
Place a single document face down on the document glass, or load the
1
documents face up into the document feeder (see "Loading originals" on page 52).
Select (scan) > Scan to PC > Local PC on the control panel.
2
Scanning begins.
5
Scanned image is saved in computer’s C:\Users\users name\My
Documents. The saved folder may differ, depending on your operating
system or the application you are using.
2. Menu overview and basic setup
65

Basic faxing

This function is not supported for SCX-470X Series (see"Control panel
18
Preparing to fax
overview" on page 24).
For special faxing features, refer to the Advanced Guide (See "Fax features" on page 241).
SCX-470x Series does not support the fax features.
You cannot use this machine as a fax via the internet phone. For more information ask your internet service provider.
We recommend using traditional analog phone services (PSTN: Public Switched Telephone Network) when connecting telephone lines to use
Before you send or receive a fax, you need to connect the supplied line cord to your telephone wall jack (see "Rear view" on page 23). Refer to the Quick Installation Guide how to make a connection. The method of making a telephone connection is different from one country to another.
a fax machine. If you use other Internet services (DSL, ISDN, VolP), you can improve the connection quality by using the Micro-filter. The Micro-filter
19
eliminates unnecessary noise signals and improves connection quality or Internet quality. Since the DSL Micro-filter is not provided with the
Sending a fax
machine, contact your Internet service provider for use on DSL Micro­filter.
When you place the originals, you can use either the document feeder or the scanner glass. If the originals are placed on both the document feeder and the scanner glass, the machine will read the originals on the document feeder first, which has higher priority in scanning.
SCX-470x Series does not support the fax features.
1 Line port 2 Micro filter 3 DSL modem / Telephone line
(see "Rear view" on page 23).
SCX-470x Series does not support the fax features.
Place a single document face down on the document glass, or load the
1
documents face up into the document feeder (see "Loading originals" on page 52).
Select (fax) on the control panel.
2
2. Menu overview and basic setup
66
Basic faxing
Adjust the resolution and the darkness to suit your fax needs (see
3
"Adjusting the document settings" on page 68).
Enter the destination fax number.
4
Press (Start) on the control panel. The machine starts to scan and
5
send the fax to the destinations.
If you want to send a fax directly from your computer, use Samsung
Network PC Fax (see "Sending a fax in the computer" on page 242).
When you want to cancel a fax job, press (Stop/Clear) before the machine starts transmission.
If you used the scanner glass, the machine shows the message asking to place another page.
Sending a fax manually
Perform the following to send a fax using (On Hook Dial) on the control panel. If your machine is a handset model, you can send a fax using the handset (see "Features by models" on page 7).
Place a single document face down on the document glass, or load the
1
documents face up into the document feeder (see "Loading originals" on page 52).
Adjust the resolution and the darkness to suit your fax needs (see
3
"Adjusting the document settings" on page 68).
Press On Hook Dial on the control panel or lift the handset.
4
Enter a fax number using the number keypad on the control panel.
5
Press (Start) on the control panel when you hear a high-pitched fax
6
signal from the remote fax machine.
Sending a fax to multiple destinations
You can use the multiple send feature, which allows you to send a fax to multiple locations. Originals are automatically stored in memory and sent to a remote station. After transmission, the originals are automatically erased from memory (see "Features by models" on page 7).
You cannot send faxes with this feature if you chosen super fine as an o ption or if the fax is in color.
Place a single document face down on the document glass, or load the
1
documents face up into the document feeder (see "Loading originals" on page 52).
Select (fax) on the control panel.
2
Select (fax) on the control panel.
2
2. Menu overview and basic setup
67
Basic faxing
Adjust the resolution and the darkness to suit your fax needs (see
3
"Adjusting the document settings" on page 68).
Select (Menu) > Fax Feature > Multi Send on the control panel.
4
Enter the number of the first receiving fax machine and press OK.
5
You can press speed dial numbers or select a group dial number using
the (Address book) button (see Advanced Guide).
20
Receiving a fax
SCX-470x Series does not support the fax features.
Your machine is preset Fax mode at the factory. When you receive a fax, the machine answers the call on a specified number of rings and automatically
Enter the second fax number and press OK.
6
receives the fax.
The display asks you to enter another fax number to send the document.
21
To enter more fax numbers, press OK when Yes appears and repeat
7
Adjusting the document settings
steps 5 and 6. You can add up to 10 destinations.
Once you have entered a group dial number, you cannot enter another group dial number.
SCX-470x Series does not support the fax features.
When you have finished entering fax numbers, select No at the Another
8
No.? prompt and press OK.
The machine begins sending the fax to the numbers you entered in the order in which you entered them.
Before starting a fax, change the following settings according to your original’s status to get the best quality.
It may be necessary to press OK to navigate to lower-level menus for some models.
2. Menu overview and basic setup
68
Basic faxing
Resolution
The default document settings produce good results when using typical text­based originals. However, if you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax.
Select (fax) > (Menu) > Fax Feature > Resolution on the control
1
panel.
Select the option you want and press OK.
2
Standard: Originals with normal sized characters.
Fine: Originals containing small characters or thin lines or originals
printed using a dot-matrix printer.
Super Fine: Originals containing extremely fine detail. Super Fine
mode is enabled only if the machine with which you are communicating also supports the Super Fine resolution.
Color Fax: Original with colors.
Memory transmission is not available in this mode.
You can only send a color fax if the machine you are communicating with supports color fax reception and you send the fax manually.
Press (Stop/Clear) to return to ready mode.
3
Darkness
You can select the degree of darkness of the original document.
The darkness setting is applied to the current fax job. To change the default setting (see "Fax menu" on page 186).
For memory transmission, Super Fine mode is not available. The
resolution setting is automatically changed to Fine.
When your machine is set to Super Fine resolution and the fax machine
with which you are communicating does not support Super Fine
resolution, the machine transmits using the highest resolution mode supported by the other fax machine.
Photo Fax: Originals containing shades of gray or photographs.
Select (fax) > (Menu) > Fax Feature > Darkness on the control
1
panel.
Select a darkness level you want.
2
Press (Stop/Clear) to return to ready mode.
3
2. Menu overview and basic setup
69

3. Maintenance

This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories 71
Available supplies 72
Available maintenance parts 73
Redistributing toner 74
Replacing the toner cartridge 75
Monitoring the supplies life 77
Setting the toner low alert 78
Cleaning the machine 79

Ordering supplies and accessories

Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.
To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
3. Maintenance
71

Available supplies

When supplies reach the end of their life spans, you can order the following s of supplies for your machine:
Type
Standard yield toner
Average yield
Approx. 1,500 pages MLT-D103S
a
Part name
cartridge
High yield toner
Approx. 2,500 pages MLT-D103L
cartridge
a. Declared yield value in accordance with ISO/IEC 19752.
Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific country conditions.
Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.
3. Maintenance
72

Available maintenance parts

To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.
Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which is to maintain your machine in top working condition. The maintenance parts below should be replaced when the life span of each item has been met.
Parts
Document feeder rubber pad Approx. 20,000 pages
Transfer roller Approx. 100,000 pages
Fuser unit Approx. 100,000 pages
Pickup roller Approx. 50,000 pages
Retard roller Approx. 50,000 pages
Forward Roller Approx. 50,000 pages
Feed Roller Approx. 50,000 pages
a. It will be affected by the operating system used, computing performance, application software, connecting method, media, media size and job
complexity.
Average yield
a
3. Maintenance
73

Redistributing toner

When the toner cartridge is near the end of its life:
White streaks or light printing occurs and/or density variation side to side.
The Status LED blinks red.
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water: hot water sets toner into fabric.
Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
3. Maintenance
74

Replacing the toner cartridge

Click this link to open an animation about solving power problems.
Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
Shake the toner cartridge thorougly, it will increase the initial print quality.
Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
3. Maintenance
75
Replacing the toner cartridge
When a toner cartridge has reached the end of life, the machine will stop printing.
3. Maintenance
76

Monitoring the supplies life

If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary.
It may be necessary to press OK to navigate to lower-level menus for some models.
Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.
1
Select the option you want and press OK.
2
Supplies Info: Prints the supply information page.
Total: Displays the total number of pages printed.
ADF Scan: Displays the number of pages printed by using the document feeder.
Platen Scan: Displays the number of pages scanned by using scanner glass.
Press (Stop/Clear) to return to ready mode.
3
3. Maintenance
77

Setting the toner low alert

If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears.
Select (Menu) > System Setup > Maintenance > Toner Low Alert on the control panel.
1
Select the option you want.
2
Press OK to save the selection.
3
3. Maintenance
78

Cleaning the machine

If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer.
Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blows in the air and might be harmful to you.
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems.
1
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
3. Maintenance
79
Cleaning the machine
2
Cleaning the inside
Use a dry lint-free cloth to clean the machine.
If your machine has a power switch, turn the power switch off before cleaning the machine.
Before opening the front cover, close the output support first.
3. Maintenance
80
Cleaning the machine
3
Cleaning the pickup roller
Before opening the front cover, close the output support first.
If your machine has a power switch, turn the power switch before cleaning the machine.
3. Maintenance
81
Cleaning the machine
3. Maintenance
82
Cleaning the machine
4
Cleaning the scan unit
Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed.
Slightly dampen a soft, lint-free cloth or paper towel with water.
1
Lift and open the scanner lid.
2
Wipe the surface of the scanner glass until it is clean and dry.
3
1 Scanner lid 2 Scanner glass 3 Document feeder glass 4 White bar
Wipe the underside of the scanner lid and white sheet until it is clean and dry.
4
3. Maintenance
83
Cleaning the machine
Close the scanner lid.
5
3. Maintenance
84

4. Troubleshooting

This chapter gives helpful information for what to do if you encounter an error.
Tips for avoiding paper jams 86
Clearing original document jams 87
Clearing paper jams 91
Understanding the status LED 96
Understanding display messages 98
This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced User's Guide.
If you cannot find a solution in the User's Guide or the problem persists, call for service.

Tips for avoiding paper jams

By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 41).
Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
Do not remove paper from the tray while your machine is printing.
Flex, fan, and straighten paper before loading.
Do not use creased, damp, or highly curled paper.
Do not mix paper s in a tray.
Use only recommended print media (see "Print media specifications" on page 105).
4. Troubleshooting
86

Clearing original document jams

When an original document jams in the document feeder, a warning message appears on the display.
To avoid tearing the document, remove the jammed document slowly and carefully.
To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.
4. Troubleshooting
87
Clearing original document jams
1
Original paper jam in front of scanner
4. Troubleshooting
88
Clearing original document jams
2
Original paper jam inside of scanner
4. Troubleshooting
89
Clearing original document jams
3
Original paper jam in exit area of scanner
Remove any remaining pages from the document feeder.
1
Gently remove the jammed paper from the document feeder.
2
4. Troubleshooting
90

Clearing paper jams

To avoid tearing the paper, pull the jammed paper out slowly and gently.
4
In tray
Click this link to open an animation about solving power problems.
4. Troubleshooting
91
Clearing paper jams
5
In the manual tray
Click this link to open an animation about solving power problems.
4. Troubleshooting
92
Clearing paper jams
6
Inside the machine
Click this link to open an animation about solving power problems.
The fuser area is hot. Take care when removing paper from the machine.
4. Troubleshooting
93
Clearing paper jams
7
In the exit area
Click this link to open an animation about solving power problems.
4. Troubleshooting
94
Clearing paper jams
1
2
1
2
8
In the duplex unit area
Click this link to open an animation about solving power problems.
4. Troubleshooting
95

Understanding the status LED

The color of the LED indicates the machine's current status.
Some LEDs may not be available depending on model or country.
To resolve the error, look at the error message and its instructions from the troubleshooting part.
You also can resolve the error with the guideline from the computers’s Printing Status or Smart Panel program window.
If the problem persists, call a service representative.
Status Description
Status LED Off The machine is off-line.
Green Blinking When the backlight blinks, the machine is receiving or printing data.
On The machine is on-line and can be used.
Red Blinking A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When
the problem is cleared, the machine resumes. For some models that does not support the display screen on the control panel, this feature is not applicable.
Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 74).
On
A toner cartridge has almost reached its estimated cartridge life
a
. It is recommended to replace the toner cartridge
(see "Replacing the toner cartridge" on page 75).
The cover is opened. Close the cover.
There is no paper in the tray. Load paper in the tray.
The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page 98).
4. Troubleshooting
96
Understanding the status LED
Status Description
WPS LED
LED
Eco button Green On Eco mode is on. Duplex, 2-up, toner save on, skip blank page feature will automatically be applied when printing (see"Eco
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing.
b. SCX-472x Series only.
b
Power
Blue On When the machine is connected to a wireless network, WPS LED lights on blue.
Blue On The machine is in power save mode.
Off The machine is in ready mode or machine’s power is off.
printing" on page 58).
Off Eco mode is off.
4. Troubleshooting
97

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.
If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.
When you call for service, provide the service representative with the contents of display message.
Some messages may not appear on the display depending on the options or models.
[error number] indicates the error number.
[tray type] indicates the tray number.
9
Paper Jam-related messages
Message Meaning Suggested solutions
Paper Jam in Manual Feeder
Paper Jam inside machine
Paper Jam in exit area
Paper Jam bottom of duplex
Paper Jam top of duplex
Paper has jammed in the manual feeder.
Paper has jammed in the inside machine.
Paper has jammed in the paper exit area.
Paper has jammed in the duplex area.
Clear the jam (see "In the manual tray" on page
92).
Clear the jam (see "Inside the machine" on page
93).
Clear the jam (see "In the exit area" on page 94).
Clear the jam (see "In the duplex unit area" on page 95).
Message Meaning Suggested solutions
Document jam Remove jam
Paper Jam in tray
The loaded original document has jammed in the document feeder.
Paper has jammed in the paper feed area.
Clear the jam (see "Clearing original document jams" on page 87).
Clear the jam (see "In tray" on page 91).
4. Troubleshooting
98
Understanding display messages
10
Toner-related messages
Message Meaning Suggested solutions
Install Toner Cartridge A toner cartridge is not installed. Install a toner cartridge.
Not Compatible
Toner cartridge
Prepare new cartridge Small amount of toner is left in the indicated cartridge. The
The toner cartridge you have installed is not for your machine. Install a Samsung-genuine toner cartridge, designed for your
estimated cartridge life of toner is close.
machine.
Prepare a new cartridge for a replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 74).
4. Troubleshooting
99
Understanding display messages
Message Meaning Suggested solutions
Replace new cartridge
Toner Exhausted
A toner cartridge has reached its estimated cartridge life. The machine stops printing.
Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752 (see "Available supplies" on page 72). The number of pages may be affected by operating environment, percentage of image area, printing interval, media, percentage of image area, and media size. Some amount of toner may remain in the cartridge even when replace new cartridge appears and the machine stops printing.
You can choose Stop or Continue as shown on the control panel. If you select Stop, the printer stops printing and you cannot print any more without changing the cartridge. If you select Continue, the printer keeps printing but the printing quality cannot be guaranteed.
Replace the toner cartridge for the best print quality when this message appears. Using a cartridge beyond this stage can result in printing quality issues (see "Replacing the toner cartridge" on page 75).
Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty.
If the machine stops printing, replace the toner cartridge (see "Replacing the toner cartridge" on page 75).
4. Troubleshooting
100
Loading...