Samsung SCX4655FN Users Manual
User’s Guide
User’s Guide
BASIC
BASIC
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
SCX-465x/465xN/4021S/4321NS Series
SCX-465xF/4521FS/4521HS Series
SCX-465xFN/465xHN/4521NS Series
Some features may not be available depending on models or countries.
1. Introduction
3. Maintenance
Key benefits 5
Features by models 7
Useful to know 14
About this user’s guide 15
Safety information 16
Machine overview 21
Control panel overview 25
Turning on the machine 29
Installing the driver locally 30
Reinstalling the driver 31
2. Menu Overview and Basic Setup
Menu overview 33
Machine’s basic settings 36
Ordering supplies and accessories 67
Available supplies 68
Available maintenance parts 69
Storing the toner cartridge 70
Redistributing toner 72
Replacing the toner cartridge 74
Monitoring the supplies life 76
Setting the toner low alert 77
Cleaning the machine 78
Tips for moving & storing your machine 82
4. Troubleshooting
Tips for avoiding paper jams 84
Clearing original document jams 85
Media and tray 38
Basic printing 51
Basic copying 57
Basic scanning 61
Basic faxing 62
Clearing paper jams 90
Understanding the status LED 92
Understanding display messages 94
2
5. Appendix
Specifications 100
Regulatory information 110
Copyright 123
3
1. Introduction
This chapter provides information you need to know before using the machine.
• Key benefits 5
• Features by models 7
• Useful to know 14
• About this user’s guide 15
• Safety information 16
• Machine overview 21
• Control panel overview 25
• Turning on the machine 29
• Installing the driver locally 30
• Reinstalling the driver 31
Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature (see "Eco
printing" on page 55).
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 169).
• To save paper, you can print on both sides of the paper (double-sided
printing) (Manual) (see "Using advanced print features" on page 169).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
Fast high resolution printing
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
• Fast, on-demand printing.
- up to 24 ppm (A4/Letter).
Convenience
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard(see "Easy Capture
Manager" on page 199).
• Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Printer Status" on
page 213).
• Samsung Easy Document Creator is an application to help users compile
and share large documents or other scanned or faxed information digitally.
(see "Using Samsung Easy Document Creator" on page 205).
• AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen of Windows Internet Explorer more easily, than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 200).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Key benefits
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 103).
• Print watermark: You can customize your documents with words, such as
“CONFIDENTIAL” (see "Using advanced print features" on page 169).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 169).
• You can print in various operating systems (see "System requirements" on
page 106).
• Your machine is equipped with a USB interface and/or a network interface.
Features by models
Some features and optional goods may not be available depending on model or country.
Operating System
SCX-465xF Series
SCX-465x Series
Operating System
Windows
Macintosh
Linux
SCX-465xN Series
SCX-4021S Series
SCX-4321NS Series
SCX-4521FS Series
SCX-4521HS Series
SCX-465xFN Series
SCX-465xHN Series
SCX-4521NS Series
Unix
(: Included, Blank: Not available)
Features by models
Software
Software
SCX-465x Series
SCX-465xN Series
SCX-4021S Series
SCX-4321NS Series
SCX-465xF Series
SCX-4521FS Series
SCX-4521HS Series
SCX-465xFN Series
SCX-465xHN Series
SCX-4521NS Series
SPL printer driver
PCL printer driver
PS printer driver
XPS printer driver
Direct Printing Utility
Samsung Easy Printer Manager Scan to PC settings
Fax to PC settings
Device Settings
Samsung Easy Document Creator
Samsung Printer Status
AnyWeb Print
SyncThru™ Web Service
(SCX-465xN/4321N Series only) (SCX-465xFN/465xHN/4521NS Series only)
Features by models
(: Included, Blank: Not available)
SyncThru Admin Web Service
(SCX-465xN/4321N Series only) (SCX-465xFN/465xHN/4521NS Series only)
Easy Eco Driver
Fax Samsung Network PC Fax
Scan Twain scan driver
WIA scan driver
Samsung Scan Assistant
Software
SCX-465x Series
SCX-465xN Series
SCX-4021S Series
SCX-4321NS Series
SCX-465xF Series
SCX-4521FS Series
SCX-4521HS Series
SCX-465xFN Series
SCX-465xHN Series
SCX-4521NS Series
Features by models
Variety feature
Features
SCX-465x Series
SCX-465xN Series
SCX-4021S Series
SCX-4321NS Series
SCX-465xF Series
SCX-4521FS Series
SCX-4521HS Series
SCX-465xFN Series
SCX-465xHN Series
SCX-4521NS Series
Hi-Speed USB 2.0
Network Interface Ethernet 10/100 Base TX wired LAN
(SCX-465xN/4321N Series only)
(SCX-465xFN/465xHN/4521NS Series only)
Eco printing(Control panel)
Duplex (2-sided) printing (Manual)
a
USB memory interface
Memory module
Mass Storage Device(HDD)
Duplex Automatic Document Feeder (DADF)
Automatic Document Feeder (ADF)
(SCX-465xN/4321NS Series only)
Features by models
Handset
(SCX-4655HN/4521HS Series only)
(SCX-4521NS Series Chinese model only)
Fax Multi-send
Delay send
Priority send
Duplex send
Secure receive
Duplex print
Send/ Receive forward - fax
Send/ Receive forward - email
Send/ Receive forward - server
Features
SCX-465x Series
SCX-465xN Series
SCX-4021S Series
SCX-4321NS Series
SCX-465xF Series
SCX-4521FS Series
SCX-4521HS Series
SCX-465xFN Series
SCX-465xHN Series
SCX-4521NS Series
Features by models
Features
Scan Scanning to email
Scanning to SMB server
Scanning to FTP server
Duplex scan
Scanning to WSD
Scan to PC
SCX-465x Series
SCX-465xN Series
SCX-4021S Series
SCX-4321NS Series
SCX-465xF Series
SCX-4521FS Series
SCX-4521HS Series
SCX-465xFN Series
SCX-465xHN Series
SCX-4521NS Series
Features by models
(: Included, Blank: Not available)
Copy ID card copying
Reduced or enlarged copying
Collation
Poster
Clone
Book
2-up/4-up
Adjust background
Margin shift
Edge erase
Gray enhance
Duplex copy
a. Windows only.
Features
SCX-465x Series
SCX-465xN Series
SCX-4021S Series
SCX-4321NS Series
SCX-465xF Series
SCX-4521FS Series
SCX-4521HS Series
SCX-465xFN Series
SCX-465xHN Series
SCX-4521NS Series
Useful to know
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 52).
• Remove the driver and install it again (see "Installing the driver
locally" on page 30).
• Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 168).
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 92).
A paper jam has occurred.
• Open and close the front door. (see "Front view" on page 22).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 90).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 72).
• Replace the toner cartridge (see "Replacing the toner
cartridge" on page 74).
Where can I download the machine’s driver?
• You can get help, support application, machine drivers,
manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or
Downloads.
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots in this administrator’s guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
2
General icons
Icon Text Description
Caution
Note
Gives users information to protect the machine from
possible mechanical damage or malfunction.
Provides additional information or detailed
specification of the machine function and feature.
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
1. Introduction
15
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Do not attempt.
Hazards or unsafe practices that may result in severe
personal injury or death.
Hazards or unsafe practices that may result in minor
personal injury or property damage.
4
Operating environment
Warning
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
16
Safety information
5
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Operating method
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
1. Introduction
17
Safety information
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
6
Installation / Moving
Warning
Caution
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to lift the device safety.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Do not place the machine on an unstable surface.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
The machine could fall, causing injury or machine damage.
a
Use only No.26 AWG
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
or larger, telephone line cord, if necessary.
1. Introduction
18
Safety information
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
7
Maintenance / Checking
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
Caution
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
1. Introduction
19
Safety information
8
Supply usage
Caution
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
• Do not remove any covers or guards that are fastened with
screws.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
• The machine should only be repaired by a Samsung service
technician.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
1. Introduction
20
Machine overview
9
Accessories
Power cord Quick installation guide
Software CD
Misc. accessories
a. The software CD contains the print drivers, user’s guide, and software applications.
b. Handset model only (see "Features by models" on page 7).
c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
a
c
Handset
b
1. Introduction
21
Machine overview
7
1
3
10
Front view
• This illustration may differ from your machine depending on your model.
There are various types of machine.
• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7).
SCX-465x/4021S Series
8
3 Handle 8 Scanner glass
4 Tray 9 Paper width guide on a manual feeder
5 Front cover 10 Toner cartridge
6
5
4
2
10
1 Scanner lid 6 Output support
2 Control panel 7 Output tray
9
1. Introduction
22
Machine overview
SCX-465xN/4321NS/465xF/4521FS/4521HS/
465xFN/465xHN/4521NS Series
1 2
1 Document feeder cover 11 Scanner lid
2 Document feeder guide
cover
12
Scanner glass
17
11
12
10
3
Document feeder output tray
3
4
4 Document feeder output
support
13 Paper width guide on a document
feeder
14
Document feeder input support
5 Control panel 15 Document feeder input tray
9
8
7
5
6
6
Handle
7
Tray
16
Handset
17 Paper width guide on a manual
feeder
8 Front cover 18 Toner cartridge
a
9 Output support
13 14
15
18
16
10 Output tray
a. Handset model only (see "Features by models" on page 7).
1. Introduction
23
Machine overview
11
Rear view
• This illustration may differ from your machine depending on your model.
There are various types of machine.
• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7).
SCX-465x/4021S Series
SCX-465xN/4321NS/465xF/4521FS/4521HS/
465xFN/465xHN/4521NS Series
1
2
3
4
1
1USB port
5
1 USB port 2 Power receptacle
2
Network port
a
2
3
Extension telephone socket (EXT.)
4
Telephone line socket (LINE)
5 Power receptacle
a. SCX-465xN/4321NS/465xFN/465xHN/4521NS Series
b. SCX-465xF/4521FS/4521HS/465xFN/465xHN/4521NS Series
b
b
1. Introduction
24
Control panel overview
• This control panel may differ from your machine depending on its model.
There are various types of control panels.
• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7).
12
SCX-465x/465xN/4021S/4321NS Series
1
2
Eco
Darkness
Print
Screen
Turn into eco mode to reduce toner consumption and
paper usage when pc-printing and copying only (see
"Eco printing" on page 55).
Adjust the brightness level to make a copy for easier
reading, when the original contains faint markings and
dark images.
Press this button and the display will Print Screen? on
the display screen. If you want to print only the active
screen, select the Active. If you want to print the whole
screen, select Full.
• Print Screen can only be used in the
Windows and Macintosh operating systems.
• You can only use this function with USBconnected machine.
• When printing the active window/whole
monitor screen using the print screen
button, the machine may use more toner
depending on what is being printed.
• You can only use this function if the
machine’s Samsung Easy Printer Manager
program is installed. If you are a Macintosh
OS user, you need to enable Screen Print
Settings from the Samsung Easy Printer
Manager to use the Print Screen feature.
3 Scan to Sends scanned data (see "Basic Scanning" on page 61).
1. Introduction
25
Control panel overview
4
ID Copy
Allows you to copy both sides of an ID card like a driver’s
license on a single side of paper (see "ID card copying"
on page 59).
13
SCX-465xF/4521FS/4521HS/465xFN/465xHN/
4521NS Series
5
Power/
Wakeup
6
Display screen
7
Menu
8 Left/
Right
Arrows
9 OK Confirms the selection on the screen.
10
Back
11
Start
Turns the power on or off, or wakes up the machine
from the power save mode. If you need to turn the
machine off, press this button for more than three
seconds.
Shows the current status and displays prompts during
an operation.
Opens Menu mode and scrolls through the available
menus (see "Menu overview" on page 33).
Scrolls through the options available in the selected
menu and increases or decreases values.
Sends you back to the upper menu level.
Starts a job.
12
13
Stop/
Clear
Status LED
Stops an operations at any time.
Indicates the status of your machine (see
"Understanding the status LED" on page 92).
1
Eco
Turn into eco mode to reduce toner consumption and
paper usage when pc-printing and copying only (see
"Eco printing" on page 55).
1. Introduction
26
Control panel overview
2
Darkness
Print
Screen
Adjust the brightness level to make a copy for easier
reading, when the original contains faint markings and
dark images.
Press this button and the display will Print Screen? on
the display screen. If you want to print only the active
screen, select the Active. If you want to print the whole
screen, select Full.
• Print Screen can only be used in the
Windows and Macintosh operating
systems.
• You can only use this function with USBconnected machine.
• When printing the active window/whole
monitor screen using the print screen
button, the machine may use more toner
depending on what is being printed.
• You can only use this function if the
machine’s Samsung Easy Printer Manager
program is installed. If you are a Macintosh
OS user, you need to enable Screen Print
Settings from the Samsung Easy Printer
Manager to use the Print Screen feature.
4
Power/
Wakeup
5
Fax
6
Copy
7
Scan
8
Menu
9 Left/
Right
Arrows
10 OK Confirms the selection on the screen.
11
Back
12
Start
Turns the power on or off, or wakes up the machine
from the power save mode. If you need to turn the
machine off, press this button for more than three
seconds.
Switches to Fax mode.
Switches to Copy mode.
Switches to Scan mode.
Opens Menu mode and scrolls through the available
menus (see "Menu overview" on page 33).
Scrolls through the options available in the selected
menu and increases or decreases values.
Sends you back to the upper menu level.
Starts a job.
3
ID Copy
Allows you to copy both sides of an ID card like a
driver’s license on a single side of paper (see "ID card
copying" on page 59).
13
14
Stop/
Clear
Status LED
Stops an operations at any time.
Indicates the status of your machine (see
"Understanding the status LED" on page 92).
1. Introduction
27
Control panel overview
15
Numeric keypad
Dials a number or enters alphanumeric characters (see
"Keypad letters and numbers" on page 166).
14
Adjusting the control panel
16
On Hook
Dial
17
Redial/
Pause
18
Address
Book
19
Display screen
When you press this button, you can hear a dial tone.
Then enter a fax number. It is similar to making a call
using speaker phone (see "Receiving manually in Tel
mode" on page 195).
Redials the recently sent fax number or received caller
ID in ready mode, or inserts a pause(-) into a fax
number in edit mode (see "Redialing the fax number"
on page 189).
Allows you to store frequently used fax numbers or
search for stored fax numbers.
Shows the current status and displays prompts during
an operation.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 22).
1. Introduction
28
Turning on the machine
Connect the machine to the electricity supply first.
1
Turn the switch on if the machine has a power switch.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 22).
Power is turned on automatically.
2
SCX-465x/4021S/465xN/4321NS Series press
button
If you want to turn the power off, press and hold (Power/Wakeup)
button for about 3 seconds.
on the control panel.
(Power/Wakeup)
1. Introduction
29
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 137).
• If you are a Macintosh or Linux operating systems user, refer to the
"Installation for Macintosh" on page 128 or "Installation for Linux" on
page 130.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Selecting Custom Installation allows you to choose which programs to
install.
• Only use a USB cable no longer than 3 meters (118 inches).
15
Windows
Insert the supplied software CD into your CD-ROM drive.
2
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
Select Install Now.
3
Make sure that the machine is connected to your computer and
1
powered on.
If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.
Read the License Agreement, and select I accept the terms of the
4
License Agreement. Then, click Next.
Follow the instructions in the installation window.
5
1. Introduction
30
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