Samsung S32R75, S27R75 User Manual

User Manual
S27R75* S32R75*
The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
Table of contents
Before Using the Product
Securing the Installation Space 4
Precautions for storage 4
Safety Precautions 4
Cleaning 5 Electricity and Safety 5 Installation 6 Operation 7
Preparations
Parts 10
Control Panel 10 Direct Key guide 11 Function Key Guide 12 Configuring Eye Saver Mode, Brightness and Contrast
from Direct Key guide 13 Types of Ports 14 Adjusting the Product Tilt and Height 15 Precautions for moving the product 16
Precautions for installation and use 17
Installing the stand on a table 18
Installation 19
Attaching the Stand 19 Removing the Stand 20 Tidying Up the Connected Cables 21
Connecting and Using a Source Device
Read below before installing the product. 22
Connecting and Using a PC 22
Connection Using the HDMI Cable 22 Connection Using the MINI DP Cable 23 Connecting the Power 23
Correct posture to use the product 24
Driver Installation 24
Setting Optimum Resolution 24
Screen Setup
SAMSUNG MAGIC Bright 25
Brightness 26
Contrast 26
Sharpness 26
Color 26
SAMSUNG MAGIC Upscale 27
HDMI Black Level 27
Eye Saver Mode 27
Game Mode 27
Screen Adjustment 28
Configuring the PIP/PBP Settings
PIP/PBP Mode 29
Size 30
Position 30
Picture Size 30
Contrast 31
Adjusting OSD (On Screen Display) settings
Transparency 32
Position 32
H-Position 32 V-Position 32
Language 32
Display Time 32
Response Time 27
Picture Size 28
2
Table of contents
Setup and Reset
DisplayPort Ver. 33
HDMI Mode 33
Eco Saving Plus 34
Off Timer Plus 34
PC/AV Mode 35
Source Detection 35
Key Repeat Time 35
Power LED On 35
Reset All 35
Information 36
Installing the Software
Easy Setting Box 37
Restrictions and Problems with the Installation 37 Upgrade by downloading the firmware to a USB
storage device from the website 37 System Requirements 37
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Centre 38
Testing the Product 38 Checking the Resolution and Frequency 38 Check the following. 38
Q & A 40
Specifications
General 41
Standard Signal Mode Table 42
Appendix
Responsibility for the Pay Service (Cost to Customers) 47
Not a product defect 47 A Product damage caused by customer's fault 47 Others 47
3
Chapter 01

Before Using the Product

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.
The exterior may differ depending on the product.
10 cm
10 cm
10 cm

Precautions for storage

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.
Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.)
Do not press the product screen with hands or other objects. There is a risk of damaging the screen.
10 cm

Safety Precautions

Warning
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
This symbol indicates that this product has included important literature concerning operation and maintenance.
Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required.
A serious or fatal injury may result if instructions are not followed.
Personal injury or damage to properties may result if instructions are not followed.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
AC voltage: Rated voltage marked with this symbol is AC voltage.
DC voltage: Rated voltage marked with this symbol is DC voltage.
Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.
4

Cleaning

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
Power off the product and PC.
1
Disconnect the power cord from the product.
2
Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
Wipe the product with a clean, soft and dry cloth.
3
‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product. ‒ Do not spray water or detergent directly on the product.
Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product
4
clean.
Connect the power cord to the product when cleaning is finished.
5
Power on the product and PC.
6

Electricity and Safety

Warning
• Do not use a damaged power cord or plug, or a loose power socket.
• Do not use multiple products with a single power socket.
• Do not touch the power plug with wet hands.
• Insert the power plug all the way in so it is not loose.
• Connect the power plug to a grounded power socket (type 1 insulated devices only).
• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.
• Do not place the power cord or product near heat sources.
• Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution
• Do not disconnect the power cord while the product is being used.
• Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.
• Keep the power socket where the power cord is connected unobstructed.
‒ The power cord must be disconnected to cut off power to the product when an issue occurs.
• Hold the plug when disconnecting the power cord from the power socket.
5

Installation

Warning
• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
• Keep the plastic packaging out of the reach of children.
‒ Children may suffocate.
• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)
‒ The product may fall and become damaged and/or cause an injury. ‒ Using the product in an area with excess vibration may damage the product or cause a fire.
• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.
• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
‒ The product lifespan may be reduced or a fire may result.
• Do not install the product within the reach of young children.
‒ The product may fall and injure children.
• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution. And do not install or use the product in the kitchen or near the kitchen stove.
Caution
• Do not drop the product while moving.
• Do not set down the product on its front.
• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.
‒ The product may fall and become damaged and/or cause an injury. ‒ Install the product only on cabinets or shelves of the right size.
• Set down the product gently.
‒ Product failure or personal injury may result.
• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.
‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a
place.
6

Operation

Warning
• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.
‒ Contact Samsung Customer Service Centre for repairs.
• To move the product, first disconnect all the cables from it, including the power cable.
• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Centre.
• Do not let children hang from the product or climb on top of it.
‒ Children may become injured or seriously harmed.
• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Centre.
‒ Continued use can result in a fire or electric shock.
• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a
serious injury.
• During a lightning or thunderstorm, power off the product and remove the power cable.
• Do not drop objects on the product or apply impact.
• Do not move the product by pulling the power cord or any cable.
• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.
• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).
‒ Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Centre.
• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
‒ Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Centre.
• Do not lift or move the product by pulling the power cord or any cable.
• Do not use or keep combustible spray or an inflammable substance near the product.
• Ensure the vents are not blocked by tablecloths or curtains.
‒ An increased internal temperature may cause a fire.
7
Caution
• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.
‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the
product for an extended period of time.
• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).
‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
• Use the product at the recommended resolution and frequency.
‒ Your eyesight may deteriorate.
• Do not put AC/DC adapters together.
• Remove the plastic bag from the AC/DC adapter before you use it.
• Do not let water enter the AC/DC adapter device or get the device wet.
‒ An electric shock or fire may result. ‒ Avoid using the product outdoors where it can be exposed to rain or snow. ‒ Be careful not to get the AC/DC adapter wet when you wash the floor.
• Do not put the AC/DC adapter near to any heating apparatus.
‒ Otherwise, a fire may result.
• Keep the AC/DC adapter in a well-ventilated area.
• If you place the AC/DC power adapter so that it is hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.
Make sure to rest the AC/DC power adapter flat on a table or the floor.
• Insert the power plug into the AC/DC adapter until a click sound is heard.
• Do not insert only the power plug into the power outlet.
• Do not use an AC/DC adapter other than the provided one.
‒ It may cause electric shock or fire.
• Do not insert the AC/DC adapter into the power outlet on the ceiling.
‒ It may cause electric shock or fire.
• Rotate the power plug not to exceed the range (0 to 90°) on the AC/DC adapter.
‒ It may cause electric shock or fire.
• Never diassemble the power plug after being assembled. (It cannot be separated after assembly.)
• Never use the provided power plug for other devices.
• When removing the AC/DC adapter from the power outlet, hold the body of AC/DC adapter and pull it up.
‒ It may cause electric shock or fire.
• Do not drop any objects or apply shock on the AC/DC adapter.
‒ It may cause electric shock or fire.
• Use the AC/DC adapter after removing its plastic cover.
‒ Otherwise, this may result fire.
8
• Do not hold the product upside-down or move it by holding the stand.
‒ The product may fall and become damaged or cause an injury.
• Looking at the screen too close for an extended period of time can deteriorate your eyesight.
• Do not use humidifiers or stoves around the product.
• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.
• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
• Store small accessories out of the reach of children.
• Exercise caution when adjusting the product angle or stand height.
‒ Your hand or finger may get stuck and injured. ‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.
• Do not place heavy objects on the product.
‒ Product failure or personal injury may result.
9
Chapter 02

Preparations

Parts

Control Panel

The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
JOG Button
UP
LEFT
PRESS(ENTER)
DOWN
Function Key Guide
RIGHT
Power LED
Parts Description
Multi directional button that helps navigate.
JOG Button
Power LED
Function Key Guide
The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter.
This LED is power status indicator and works as
• Power On (Power button): Power LED Off
• Power saving mode: Power LED Blinking
• Power Off (Power button): Power LED On
The Power LED operation can be swapped by changing in the menu. (SystemPower LED On) Actual models because of functional variation maybe haven’t this function.
The power button is located on the left of the rear and used to turn on or off the product.
Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.
Function Key Guide may vary depending on the function or product model. Please refer to the actual product.
Return
10

Direct Key guide

The shortcut button screen displays the following OSD (on screen display) menu when the product screen is switched on or the input source is changed.
Eye Saver Mode
Features
Eye Saver ModeOff
• UP/DOWN: Adjust Brightness, Contrast, Eye Saver Mode.
• PRESS(ENTER): Display Function Key Guide.
11

Function Key Guide

To use the Function Key Guide, press the JOG button. Then the following window appears.
UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.
PRESS(ENTER): The selected item will be applied.
Return
Parts Description
Source
Menu
PIP/PBP
Selects to change the input source by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input source has been changed.
Selects by moving the JOG button in the function key guide screen. The OSD (On Screen Display) of your product’s feature appears.
OSD control lock: lock the OSD control to maintain the current settings, or prevent unintended changes to settings.
Enable/Disable: To lock or unlock the OSD control, proceed to the next step with the menu displayed, and then press the button to the left for 10 seconds.
If the OSD control is locked, Brightness and Contrast can be adjusted. PIP/PBP is available.
Eye Saver Mode is available. Information can be viewed.
Selects by moving the JOG button in the function key guide screen.
And then press the JOG button when configuring settings for the PIP/PBP function is required.
Power Off
Return
Actual models because of functional variation, Function key guide options will be different.
Selects to turn the product off by moving the JOG button in the function key guide screen.
Return to the previous menu by using the JOG button to select the icon when the function button screen is displayed.
12
When the product displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for
SAMSUNG
MAGIC
SAMSUNG
MAGIC
control source and power could be used as below.
JOG Button Power saving/Non-signal mode
UP
Down
PRESS(ENTER) for 2 seconds
Source Change
Power Off

Configuring Eye Saver Mode, Brightness and Contrast from Direct Key guide

Adjust the Brightness, Contrast and Eye Saver Mode by moving the JOG button.
Contrast
Eye Saver Mode
Brightness
Off
When the product displays the menu the JOG Button could be used as below.
JOG Button Action
UP/DOWN
LEFT
RIGHT
PRESS(ENTER)
Move the option
Exit the menu.
Close Sublist without saving value.
Value decreases in the slider.
Move to sublist.
Value increases in the slider.
Save the value and close Sublist.
The displayed image may differ depending on the model.
Brightness
This menu is not available when
This menu is not available when Eco Saving Plus is enabled.
This menu is not available when Eye Saver Mode is enabled.
Contrast
This menu is not available when
This menu is not available when Game Mode is enabled.
This menu is not available when PIP/PBP Mode is set to On and the Size is set to
Bright is set to Dynamic Contrast mode.
Bright is in Cinema or Dynamic Contrast mode.
(PBP Mode).
13

Types of Ports

MINI
DC
The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product.
Port Description
SERVICE
Dedicated to service technicians.
Connects to a PC using a MINI DP cable.
MINI
DP IN
S27R75*: MINI DP IN support 2560 x 1440 @ 144 Hz
S32R75*: MINI DP IN support 3840 x 2160 @ 60 Hz
SERVICE
MINI
DP IN
HDMI
IN
DC
19V
HDMI
IN
DC
19V
Connects to a source device using an HDMI cable.
S27R75*: HDMI IN support 2560 x 1440 @ 120 Hz
S32R75*: HDMI IN support 3840 x 2160 @ 60 Hz
Connects to the AC/DC adapter.
14

Adjusting the Product Tilt and Height

The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Do not the product with its screen facing down.
18 ~ 60˚
S27R75*
576.0 mm 602.9 mm
213.9 mm
Adequate operation range
20˚
-5˚
When touched to the floor
S27R75*
10˚
0 ~ 72˚
331.6 mm
S32R75*
S32R75*
16˚
184.7 mm
0 ~ 66˚
319.8 mm
• It is recommended that the product be tilted to an angle within the optimum range.
• When installing the product close to a wall with excessive force, exercise caution so that your hand is not caught between the product and the wall.
• The rotation and height adjustment has a certain tolerance. Stay within the tolerances when rotating or adjusting the height of the product.
• Hold the sides of the product when adjusting the height.
Be careful not to apply excessive force to the screen when adjusting the product height.
72˚
-5˚
66˚
-5˚
15
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