quick start guide
Product features
RM257AC**
The first 4-door refrigerator in
the world
Internal individual temperature
control with step valve.
Improved user convenience
through lower drawer.
Convenient and easy to use
touch panel application.
Specialized storage function
by foods type.
Safety Information
Before using your new Samsung French Door Refrigerator, please read this manual thoroughly to ensure that you know how
to safely and efficiently operate the features and functions that your new appliance offers.
Because the following instruction covers various models, the characteristics of your Refrigerator may differ slightly from the
Refrigerator described in this manual. If you have any question, contact us at 1-800-SAMSUNG or find help and information
online at www.samsung.com.
CAUTION/WARNING SYMBOLS USED
WARNING
CAUTION
Indicates that a danger of death or serious injury exists.
Indicates that a risk of personal injury or material damage exists.
OTHER SYMBOLS USED
Represents something you must NOT do.
Represents something you must NOT disassemble.
Represents something you must NOT touch.
Represents something you must follow.
Indicates that you must disconnect the power plug from the socket.
Represents a ground is needed to prevent electric shock.
It is recommended that this symbol be handled by service man.
These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.
•
This refrigerator must be properly installed and located in accordance with the manual before it is used.
•
Use this appliance only for its intended purpose as described in this instruction manual.
• We strongly recommend that any servicing be performed by a qualied individual.
• R600a or R134a can be used as a refrigerant. Check the compressor label on the rear of the appliance and the rating label
inside the fridge to see which refrigerant is used for the refrigerator.
Safety Information
• In case of R600a refrigerant, this gas is natural gas with high environmental compatibility that is, however, also
WARNING
SEVERE WARNING SIGNS
combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the
refrigerating circuit are damaged.
• Refrigerant squirting out of the pipes could ignite or cause an eye injury. If a leak is detected, avoid any naked ames
or potential sources of ignition and air the room in which the appliance is standing for several minutes.
• In order to avoid the creation of a ammable gas-air mixture if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance may be sited depends on the amount of refrigerant used.
• Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.
• The room must be 1m3 in size for every 8g of R600a refrigerant inside the appliance.
• The amount of refrigerant in your particular appliance is shown on the identication plate inside the appliance.
• Please dispose of the packaging material for this product in an environmentally friendly manner.
• Pull the power plug out of the socket before changing the interior light of the refrigerator.
- Otherwise, there is a risk of electric shock.
WARNING
• Do not install the refrigerator in a damp place or place where it may come in contact with water.
- Deteriorated insulation of electrical parts may cause an electric shock or fire.
• Do not place this refrigerator in direct sunlight or expose to the heat from stoves, room heaters or other appliance.
• Allow sufcient space to install the refrigerator on a at surface.
- If your refrigerator is not level, the internal cooling system may not work correctly.
• Do not plug several appliances into the same power socket. The refrigerator should always be plugged into its own
individual electrical which has a voltage rating that matched the rating plate.
- This provides the best performance and also prevents overloading house wiring circuits, which could cause a fire
hazard from overheated wires.
• Never unplug your refrigerator by pulling on the power cord. Always grip plug rmly and pull straight out from the
outlet.
- Damage to the cord may cause a short-circuit, fire and/or electric shock.
• Make sure that the power plug is not squashed or damaged by the back of the refrigerator.
• Do not bend the power cord excessively or place heavy articles on it.
- This constitutes a re hazard.
• Have the power cord repaired or replaced immediately by the manufacturer or its service agent if power cord has
become frayed or damaged.
• Do not use a cord that shows cracks or abrasion damage along its length or at either end.
• If the power cord is damaged, have it replaced immediately by the manufacturer or its service agent.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
• Do not insert the power plug with wet hands.
• Unplug the refrigerator before cleaning and making repairs.
• Do not use a wet or damp cloth when cleaning the plug.
• Remove any foreign matter or dust from the power plug pins.
- Otherwise there is a risk of fire.
• If the refrigerator is disconnected from the power supply, you should wait for at least ten minutes before plugging it
back.
Safety Information
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock or fire.
• The appliance must be positioned so that the plug is accessible after installation.
• The refrigerator must be grounded.
- You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from
the refrigerator.
• Never use gas pipes, telephone lines or other potential lightening rods as ground.
- Improper use of the ground plug can result in electric shock.
• Do not dissemble or repair the refrigerator by yourself.
- You run risk of causing a fire, malfunction and/or personal injury.
• If you smell pharmaceutical or smoke, pull out power plug immediately and contact your Samsung electronics
service center.
• Keep ventilation opening in the appliance enclosure or mounting structure clear of obstruction.
• Do not use mechanical devices or any other means to accelerate the defrosting process, other than those
recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not place or use electrical appliance inside the refrigerator/freezer, unless they are of a type recommended by the
manufacturer.
• Before changing the interior light, unplug the appliance from the power supply.
• If you experience difculty when changing the light, contact your service center.
• The appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• Do not let children hang on the door. If not, a serious injury may occur.
• Do not touch the inside walls of the freezer or products stored in the freezer with wet hands.
- This may cause frostbite.
• If the refrigerator is not to be used for a long period of time, pull out the power plug.
- Deterioration in the power cord insulation may cause fire.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and cause personal injury and/or material damage.
CAUTION SIGNS
• This product is intended only for the storage of food in a domestic environment.
CAUTION
• Manufacturer’s recommended storage times and expiry dates of frozen foods should be adhered to. Refer to
relevant instructions
• Bottles should be stored tightly together so that they do not fall out.
• Do not place carbonated or zzy drinks in the freezer compartment
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause personal injury or material damage.
• Do not put bottles or glass containers in the freezer.
- When the contents freeze, the glass may break and cause personal injury.
Safety Information
• Do not spray inammable gas near the refrigerator.
- There is a risk of explosion or fire.
• Do not directly spray water inside or outside the refrigerator.
-There is a risk of fire or electric shock.
• Do not store volatile or ammable substances in the refrigerator.
- The storage of benzene, thinner, alcohol, ether, LP gas and other such products may cause explosions.
• If you have a long vacation planned, it is advisable to empty the appliance or use the vacation function.
• Do not re-freeze frozen foods that have thawed completely.
• Do not store pharmaceuticals products, scientic materials or temperature-sensitive products in the refrigerator.
- Products that require strict temperature controls must not be stored in the refrigerator.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of fire or electric shock.
CAUTION SIGNS FOR CLEANING
• Do not insert your hands into the bottom area under the appliance.
- Any sharp edges may cause personal injury.
• Never put ngers or other objects into the dispenser hole and ice chute.
- It may cause personal injury or material damage.
• Do not use a wet or damp cloth when cleaning the plug, remove any foreign material or dust from the power plug
pins.
- Otherwise there is a risk of fire.
WARNING SIGNS FOR DISPOSAL
• When disposing of this or other refrigerators, remove the door/door seals, door latch so that small children or
animals cannot become trapped inside.
• Leave the shelves in place so that children may not easily climb inside.
• R600a or R134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating
label inside the fridge to see which refrigerant is used for your refrigerator. When this product contains ammable
gas(Refrigerant R600a) contact your local authority in regard to safe disposal of this product.
• Cyclopentane is used as a insulation blowing gas. The gases in insulation material require special disposal
procedure. Please contact your local authorities in regard to the environmentally safe disposal of this product.
Ensure that none of the pipes on the back of the appliances are damaged prior to disposal. The pipes shall be broke
in the open space.
CAUTION
In the event of a power failure, call the local ofce of your Electricity Company and ask how long it is going to last.
Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures.
However, you should minimize the number of door openings while the power is off.
But should the power failure last more than 24hours, remove all frozen food.
For doors or lids fitted with locks and keys, the keys be kept out of the reach of children and not in the vicinity of the
refrigerating appliance, in order to prevent children from being locked inside.
The Installation Space
63 5/8"
35 3/4"
56 1/8"
25 7/8"
20 1/2"
Selecting the best location for the refrigerator
• Select a location with easy access to the water supply.
• Select a location without direct exposure to sunlight.
• Select a location with level (or nearly level) ooring.
• Select a location with enough space for the refrigerator doors to open easily.
• Allow sufcient space to install the refrigerator on a at surface.
- If your refrigerator is not level, the internal cooling system may not work correctly.
- Overall space required in use. Refer to drawing and dimension as below.
1 inch
1 inch
1/8 inch
Allow sufficient space for air circulation of the internal cooling system.
• When the refrigerator does not have enough space, the internal cooling system may not work correctly.
Check the dimensions of your entrance door to determine whether the refrigerator can pass through it.
MODEL RM257AC**
Capacity (Cu. Ft) 24.94
Width 35 3/4”
without hinge 68 5/8”
with hinge 70”
with handle 35 3/4”
without door 30 3/8”
Dimension(mm)
Case
Height
Depth
Control Panel
❶ ➍
❷ ❺
❸ ❻
❼
❽
FREEzER BUTTON Speeds up the time needed to freeze products in the freezer. This can
❶
be helpful if you need to quickly freeze items that spoil easily or if the
temperature in the freezer has warmed dramatically (For example, if the
door was left open). This Function must be activated before putting large
stuff in freezer compartment at least 24 hours before.
ARCTIC SELECT
❷
zONE BUTTON
ICE TYpE BUTTON Use this button to choose Cubed or Crushed Ice or Ice off.
❸
FRIDGE BUTTON Set the desired temperature of the fridge compart-ment or select/cancel
❹
FRESH SELECT
❺
zONE BUTTON
CHILD LOCk
❻
BUTTON
FILTER CHANGE
❼
BUTTON
Functions are selected in the order of Power Freeze
Cool.
→
the Power Cool by pressing this button. Temperature Range of Fridge
Compartment : 34°F~ 46°F (Recommended Setting Temperature: 38°F) The
fridge temperaato the temperature setting of the fridge compartment.
Functions are selected in the order of Soft Freeze
Press Ice Off and Light buttons simultaneously and hold 3 seconds. All
buttons will be locked and will not work. Water and ice dispenser levers also
will not work.
After changing the water lter, press the Cubed and Crushed buttons
simultaneously and hold 3 seconds.
→
→
Chill
Freeze
→
Cool
Soft Freeze
→
Fresh.
→
LIGHT BUTTON Use this button to turn the dispenser light on and off.
❽
Names and basic functions
Name of each component
FREEzER & FRIDGE/ARCTIC SELECT zONETM AND FRESH SELECT zONETM
➑
➊
➋
➌
➍
➎
➏
➐
➒
➓
⓫
⓬
⓭
⓮
⓯
⓰
1. Door Bin 7. Drawer 13. Door Bin
2. Ice Bucket 8. Water Filter 14.
3. Ice Chute 9. Dairy Bin 15. Upper Drawer
4.
Tempered Glass Shelf
5. Drawer 11. Foldable Shelf
6.
Door Bin
10. Spill Proof Glass Shelf 16.
12. Egg Container(optional)
Drawer
Drawer
Troubleshooting
Problem
The refrigerator does not
work sufficiently or at all
The food in the refrigerator is frozen
Unusual noises or sounds
are heard
The front corners and
sides of the cabinet are
hot; condensation occurs
Ice is not dispensed
You can hear water bubbling in the refrigerator
There is a bad smell in the
refrigerator
Frost forms on the wall of
the freezer
No water is supplied
Possible Causes What To Do
• Disconnected power plug
• Is the temperature control on the display panel set
to the correct temperature?
• Is the refrigerator in direct sunlight or located near
a heat source?
• Is the back of the refrigerator too close to the wall?
• Is the temperature control on the display panel set
to the correct temperature?
• Is the temperature in the room too low?
• Did you store the food with a high water content in
the coldest part of the refrigerator.
• Is the back of the refrigerator too near to the wall?
• Was anything dropped behind or under the refrigerator?
• A “ticking” sound may be heard from inside the
refrigerator. This is normal and occurs because
various accessories contract or expand.
• Anti-condensators are installed in the front corners
of the refrigerator to prevent condensation.
• Condensation can occur when you leave the door
open for a long time.
• Did you stop the ice making function?
• Is there any ice in the storage unit?
• Is the water pipe connected and the shut-off valve
open?
• Is the freezer temperature too warm?
• Did you wait for 12 hours after installation of the
water supply line before making ice?
• The bubbling comes from the refrigerant circulating
in the refrigerator and is normal.
• Wrap strong smelling food so that it is airtight.
Throw away any rotten food.
• Is the air vent blocked?
• Is the door closed properly?
• Is the water pipe connected and the shut-off valve
open?
• Is the water supply pipe crushed?
• Is the water tank frozen because the refrigerator
temperature is too low? Select a warmer setting on
the display panel.
• Check that the power plug is properly connected.
• Try setting it to a lower temperature.
• Move the refrigerator to the proper location.
• Try setting it to a warmer temperature.
• Check that the floor is levelled and stable.
• Move the refrigerator to the proper location.
• Remove the foreign object.
• Normal state
• See the control panel.
• See the ice container.
• See the valve.
• Set the temperature lower.
• Normal state
• Allow sufficient space between stored food for
efficient air circulation.
Door/ drawer does not
close by itself
• Leveling legs need adjusting
• See installation of the refrigerator
Troubleshooting
Problem Possible Causes What To Do
Small or hollow cubes
Slow ice cube freezing
Orange glow in the freezer
Cube dispenser does not
work(on some models)
Water has poor taste/odor
(on some models)
Water in first glass is
warm (on some models)
Water dispenser does not
work(on some models)
Water spurting from dispenser (on some models)
Water is not dispensed
(on some models) but
icemaker is working
Water on kitchen floor or
on bottom of freezer
No water or ice cube
production
Water filter clogged.
Door left open.
Temperature control was not set cold enough.
Defrost heater is on.
Icemaker turned off or water supply turned
off.
Ice cubes are frozen to icemaker feeler arm.
Irregular ice clumps in storage container.
Dispenser is LOCKED.
Water dispenser has not been used for a long
time.
Normal when refrigerator is first installed.
Water dispenser has not been used for a long
time.
Water system has been drained.
Water supply line turned off or not connected.
Water filter clogged.
Air may be trapped in the water system.
Dispenser is LOCKED.
Newly-installed filter cartridge.
Water in reservoir is frozen.
Refrigerator control setting is too cold.
Ice cubes stuck in icemaker.
(Green power light on icemaker blinking).
Drain in the bottom of the freezer clogged.
Cubes jammed in chute.
Supply line or shutoff valve is clogged.
Water filter clogged.
Dispenser is LOCKED.
• Replace the filter cartridge with a new cartridge or with
plug.
• Check to see if package is holding door open.
• See about the controls.
• This is normal.
• Turn on icemaker or water supply.
• Remove cubes and move the feeler arm to the ON position.
• Break up and discard remaining clumps.
• Freezer may be too warm. Adjust the freezer control to
a colder setting, one position at a time, until clumps do
not form.
• Press and hold the CHILD LOCK for 3 seconds.
• Dispense water until all water in system is replenished.
• Wait 24 hours for the refrigerator to completely cool down.
• Dispense water until all water in system is replenished.
• Allow several hours for replenished supply to chill.
• See Installing the water line.
• Replace filter cartridge or remove filter and install plug.
• Press the dispenser arm for at least two minutes.
• Press and hold the CHILD LOCK pad for 3 seconds.
• Run water from the dispenser for 3 minutes (about one
and a half gallons).
• Call for service.
• Set to a warmer setting.
• Turn off the icemaker, remove cubes, and turn the icemaker back on.
• See Care and cleaning.
• Check the filter lock.
• Poke ice through with a wooden spoon.
• Call a plumber.
• Replace filter cartridge or remove filter and install plug.
• Press and hold the CHILD LOCK pad for 3 seconds.
Loading...