Samsung QNF-8010 User Manual

NETWORK CAMERA

User Manual

QNF-8010
QNF-9010

Network Camera

User Manual

Copyright

Hanwha Techwin

©2020

Trademark

Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their
respective company.

Restriction

Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without
formal authorization.

Disclaimer

Hanwha Techwin

provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility.
right to change the contents of this document without prior notice.

Design and specications are subject to change without prior notice.

The initial administrator ID is “admin” and the password should be set when logging in for the rst time.

Please change your password every three months to safely protect personal information and to prevent the damage of the information
theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.

makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be

Co., Ltd. All r ights reser ved.

Hanwha Techwin

reserves the

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth.

(Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents
as they may deform or cause damage to the product.)

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including

amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and
the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,

or sold with the apparatus. When a cart is used, use caution when moving the cart/
apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lighting storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus

has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture,
does not operate normally, or has been dropped.

15. This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” and rated
from PoE(48V), 0.14A. (QNF-8010)

16. This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” and rated
from PoE(48V), 0.17A. (QNF-9010)

17. This product is intended to be supplied by isolation power.

18. If you use excessive force when installing the product, the camera may be damaged and malfunction.

If you forcibly install the product using non-compliant tools, the product may be damaged.

19. Do not install the product in a place where chemical substances or oil mist exists or may be generated. As
edible oils such as soybean oil may damage or warp the product, do not install the product in the kitchen or
near the kitchen table.
This may cause damage to the product.

20. When installing the product, be careful not to allow the surface of the product to be stained with chemical
substance.
Some chemical solvents such as cleaner or adhesives may cause serious damage to the product’s surface.

21. If you install/disassemble the product in a manner that has not been recommended, the production functions/
performance may not be guaranteed.
Install the product by referring to “Installation & connection” in the user manual.

22. Installing or using the product in water can cause serious damage to the product.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE
VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids,
such as vases, shall be placed on the apparatus.

To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance
with the installation instructions.

CAUTION

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is
intended to alert the user to the presence of “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude to constitute a risk of
electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to
the presence of important operating and maintenance (servicing) instructions in
the literature accompanying the product.

English _3

●● OVERVIEW

overview

Class construction

An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a
protective earthing connection.

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as
sunshine, fire or the like.

The battery cannot be replaced.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in
your location.

When used outside of the U.S., it may be used HAR code with fittings of an approved
agency is employed.

CAUTION

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

ATTENTION

IL Y A RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE
TYPE INCORRECT.
METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.

These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than that contained in
the operating instructions unless you are qualified to do so.

The VIDEO out terminal of the product is provided for easier installation, and is not
recommended for monitoring purposes.

Please use the input power with just one camera and other devices must not be connected.

The ITE is to be connected only to PoE networks without routing to the outside plant.

The wired LAN hub providing power over the Ethernet (PoE) in accordance with IEEE
802-3af shall be a UL Listed device with the output evaluated as a Limited Power Source
as defined in UL60950-1.

Unit is intended for installation in a Network Environment 0 as defined in IEC TR 62102.
As such, associated Ethernet wiring shall be limited to inside the building.

Please read the following recommended safety precautions carefully.

yDo not place this apparatus on an uneven surface.
yDo not install on a surface where it is exposed to direct sunlight, near heating equipment or

heavy cold area.
yDo not place this apparatus near conductive material.
yDo not attempt to service this apparatus yourself.
yDo not place a glass of water on the product.
yDo not install near any magnetic sources.
yDo not block any ventilation openings.
yDo not place heavy items on the product.
yPlease wear protective gloves when installing/removing the camera.

The high temperature of the product surface may cause a burn.

User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.

yReference : In case of providing information for helping of product’s usages
yNotice : If there’s any possibility to occur any damages for the goods and human caused by

not following the instruction

 Please read this manual for the safety before using of goods and keep it in the safe place.

We do not guarantee the quality of third-party products (e.g. lenses, accessories) that you
separately purchase.

4_ overview

CONTENTS

OVERVIEW

3

INSTALLATION & CONNECTION

8

NETWORK CONNECTION AND

SETUP

11

3 Important Safety Instructions
6 Recommended PC Specifications
6 Recommended Micro SD/SDHC/SDXC

Memory Card Specifications

6 NAS recommended specs
6 What’s Included
7 At a Glance

8 Installation
9 Inserting/Removing a Micro SD Memory

Card

10 Powering and networking

11 Connecting the Camera Directly to Local

Area Networking

11 Connecting the Camera Directly to a DHCP

Based DSL/Cable Modem

12 Using Device Manager
12 Automatically searching camera
12 Configuring IP address
13 Manually registering camera
13 Automatically configuring IP
14 Port Range Forward (Port Mapping) Setup
15 Connecting to the Camera from a Shared

Local PC

15 Connecting to the Camera from a Remote

PC via the Internet

WEB VIEWER

16

APPENDIX

18

16 Connecting to the Camera
17 Password setting
17 Login
17 Camera Web Viewer Setup

18 Specification
21 Product Overview
22 Troubleshooting
23 Open Source Announcement

●● OVERVIEW

English _5

overview

RECOMMENDED PC SPECIFICATIONS

• CPU : Intel(R) Core(TM) i7 3.4 GHz or higher

• RAM : 8G or higher

• Supported OS : Windows 7, 8.1, 10, Mac OS X 10.12, 10.13, 10.14

• Recommended browser : Google Chrome

• Supported browsers : MS Explore11, MS Edge, Mozilla Firefox(Window 64bit only), Apple Safari(Mac OS X only)

• VGA : PCIe 256MB GDDR3 video graphics card or higher

※

Some functions may be restricted even in supported browsers.

RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS

• Recommended capacity : 16GB to 256GB (MLC type)

• Recommended Manufacturers : SanDisk, Transcend

• Product Type : High endurance

• The compatibility varies depending on the card manufacturers and types.

NAS RECOMMENDED SPECS

• Recommended capacity : 200GB or higher is recommended.

• For this camera, you are recommended to use a NAS with the following manufacturer’s specs.
Recommended products : QNAP NAS, Synology NAS

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package.
(As for each sales country, accessories are not the same.)

Appearance Item Name Quantity Description

Camera 1

Quick Guide

(Optional)

Cable for the testing monitor 1

Template 1 Product installation guide

L Wrench 1 To remove/fix the cover top

Optional Accessories for Installation

For your easier installation, you can purchase appropriate optional accessories available.

1

Used to test the camera connection to a portable

display device

6_ overview

Model name Wall Mount

QNF-8010, QNF-9010 SBP-120WMW

AT A GLANCE

Appearance

(QNF-9010)

●● OVERVIEW

a

dc eba

Item Description

Item Description

Cover top

a

Inside (QNF-8010)

Case cover used to protect the lens and the main unit.

dc eba

Fisheye lens

a

Micro SD Memory Card

b

Compartment

Video Out

c

Reset Button

d

PoE Connector

e

This lens has 360˚ vision and it can record video panoramically.

Compartment for the Micro SD memory card.

Output port for test monitoring the video output. Use the test monitor cable to connect to a
mobile display and check the test video.

The button restores all camera settings to the factory default.
Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that DHCP can be

J

enabled. If there is no DHCP server in the network, you must run the Device Manager
program to change the basic network settings such as IP address, Subnet mask,
Gateway, etc., before you can connect to the network.

Connects to the network and supplies power through Ethernet cable.

English _7

installation & connection

INSTALLATION

Precautions before installation

Ensure you read out the following instructions before installing the camera:

• Select an installation site that can hold at least 5 times the camera’s weight.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site.
And put aside personal belongings from the site, just in case.

Disassembling

1. Peel off the protective film from the lens.

2. Using the L-wrench provided, loosen 2

screws by turning them counterclockwise and
separate the cover top.

Note that it is not necessary to loosen the screws

`

completely.

After removing the protective film, do not touch the

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lens.

Installing the camera on the ceiling or a wall

1. Consider the direction to be monitored, attach the template, and

drill holes by following the template.

Set the < > mark imprinted on the camera to face the direction of camera

`

monitoring.

2. Using 2 tapping screws, fix the camera at 2 holes drilled with a
template.

3. Connect the camera internal terminal with the corresponding
cable.

4. Adjust the lens in a desired direction by referring to the “Adjusting
the monitoring direction for the camera” section. (page 9)

5. Close the cover top and turn it clockwise using the L-wrench.

If necessary, use it after removing the wire hole cover on the side of the

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cover top.

8_ installation & connection

Adjusting the monitoring direction for the camera

`Adjusting the monitoring direction

You can adjust the camera direction only when the camera is fixed on the ceiling.
Where, Turning the lens on its axis is called Rotation.

- The effective range of rotation is a total of ±180 degrees.

`Methods of adjustment

To adjust the camera direction, grab the lens holder and turn it while looking at the direction display.

To adjust the camera monitoring direction, grab the lens holder and turn it.

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If you grab the lens to adjust the direction, the focus could be out or fingerprints could remain on the surface.

INSERTING/REMOVING A MICRO SD MEMORY CARD

Disconnect the power cable from the camera before inserting the Micro SD memory card.

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Do not insert the Micro SD memory card while it’s upside down by force.

`

Otherwise, it may damage the Micro SD memory card.

When it rains or the humidity is high, insertion or ejection of a Micro SD card is not recommended.

`

Inserting a Micro SD Memory Card

1. Separate the cover top of the camera.

2. Insert a Micro SD card in the arrow direction shown in the figure.

●● INSTALLATION & CONNECTION

English _9

installation & connection

Removing a Micro SD Memory Card

Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory
card from the slot.

Before removing the Micro SD memory card, in <Storage>, set the device to <Off> and press the [Apply] button and turn

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the camera off.

If you turn off the camera or remove the Micro SD memory card that contains data from the product, the data may be lost or

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damaged.

POWERING AND NETWORKING

Connect the PoE device and camera’s PoE connectors.

Monitor for
installation

The VIDEO out terminal of the product is provided for easier installation, and is not recommended for monitoring purposes.

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Connect to a PoE (Power over Ethernet) enabled router’s PoE connector.

`

Use PoE (Power over Ethernet) that is compliant with the IEEE802.3af protocols.

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Network Cable Specification

Item Contents Remark

Connector RJ45 (10/100BASE-T)

Ethernet 10/100BASE-T

Cable Category 5e

Max Distance 100M DC Resistance ≤ 0.125 Ω/m

PoE Support IEEE 802.3af

PoE Device

10_ installation & connection

If you use a cable other than Category 5e standards, 100m of transmission distance is not guaranteed.

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network connection and setup

You can set up the network settings according to your network configurations.

CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING

Connecting to the camera from a local PC in the LAN

1. Launch an Internet browser on the local PC.

2. Enter the IP address of the camera in the address bar of the browser.

Camera

INTERNET

Camera

Local PC

<Local Network>

A remote PC in an external Internet out of the LAN network may not be able to connect to the camera installed in the intranet

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if the port-forwarding is not properly set or a firewall is set.
In this case, to resolve the problem, contact your network administrator.

By factory default, the IP address will be assigned from the DHCP server automatically.

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If there is no DHCP server available, the IP address will be set to 192.168.1.100.
To change the IP address, use the Device Manager.
For further details on Device Manager use, refer to “Using Device Manager”. (Page 12)

External Remote PC

DDNS Server
(Data Center, KOREA)

CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM

Camera

1. Connect the user PC directly with the network camera.

2. Run the Device Manager and change the IP address of the camera so that you can use the web browser

on your desktop to connect to the Internet.

3. Use the Internet browser to connect to the web viewer.

4. Move to [Setup] page.

5. Move to [Network] – [DDNS] and configure the DDNS settings.

6. Move to [Basic] – [IP & Port], and set the IP type to [DHCP].

7. Connect the camera, which was removed from your PC, directly to the modem.

8. Restart the camera.

For information on how to set DDNS, refer to the online help of Web Viewer.

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For information on how to set the IP format, refer to the online help of Web Viewer.

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DSL/Cable Modem

INTERNET

DDNS Server
(Data Center, KOREA)

External Remote PC

●● NETWORK CONNECTION AND SETUP

English _11