Samsung QN900B Owners Manual
E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com
Model Serial No.
To directly go to the page that provides instructions on
how to use the manual for visually impaired users, select
the Menu Learning Screen link below.
"Menu Learning Screen
" Link
Contents
Guide
Connections
Connection Guide
7
9 Connecting an Antenna (Aerial)
Connecting to the network
10
15 Displaying your mobile device screen on the TV
17 Connection Cables for External Devices
19 Switching between external devices connected to the TV
22 Connection Notes
Remote Control and Peripherals
About the Samsung Smart Remote (QLED TV/The Frame
25
(43-inch or larger models)/The Serif/OLED TV)
28 About the Samsung Smart Remote (The Frame (32LS03B
model)/BU8 Series)
84 Using the Internet
Using SmartThings
85
Playing pictures/video/music
90
Using Multi View
96
98 Using Bixby
Using the Game Bar
103
TV Viewing
108 Using the Guide
112 Recording programmes
115 Setting Up Schedule Viewing
116 Using Timeshift
Buttons and functions available while recording a
117
programme or Timeshift
119 Using the Channel List
About the Samsung Smart Remote (The Sero)
31
Connecting the Samsung Smart Remote to the TV
34
Controlling External Devices with a Samsung Remote
35
Control - Using the Universal Remote
35 Learn how to use Samsung Smart Remote
36 Using Anynet+ (HDMI-CEC)
37 Controlling the TV with a Keyboard, Mouse or Gamepad
Entering Text using the On-Screen Virtual Keyboard
39
Smart Features
Using Smart Hub
41
Using Ambient Mode
46
Using Art Mode
52
About the Media Home Screen
59
About the Menu Home Screen
62
66 Using a Samsung account
68 Using the Shortcuts
71 Using Workspace
78 Using the Apps Service
82 Using the e-Manual
121 Using the channel edit function
Using a Personal favourites List
123
TV-Viewing Support Functions
124
Picture and Sound
131 Using Intelligent Mode
134 Adjusting the Picture Quality
137 Picture Support Functions
139 Setting the Viewing Environment for External Devices
a Sound Mode and Expert Settings
143
Using the Sound Support Functions
145
System and Support
Using the Time Functions and the Timers
148
Using the Power and Energy Saving Functions
151
Using the Panel Care Functions
153
Updating the TV's Software
154
155 Using the Parental Settings function
156 Audio and Video Functions for the Visually or Hearing
Impaired
162 Using Voice Assistants on the TV
163 Using Other Functions
HbbTV
165
Using a TV Viewing Card (“CI or CI+ Card”)
166
Teletext Feature
169
Precautions and Notes
173 Before Using the Recording and Timeshift Functions
175 Supported broadcasting audio options
Read Before Using Apps
176
Read Before Using the Internet Function
177
Read Before Playing Photo, Video or Music Files
179
Read After Installing the TV
191
192 Supported Resolutions for UHD Input Signals
193 Resolutions for Input Signals supported by 8K models
(QN7**B Series or higher)
194 Supported Resolutions for FreeSync (VRR)
Read Before Connecting a Computer (Supported
195
Resolutions)
Supported Resolutions for Video Signals
198
200 Read Before Using Bluetooth Devices
201 Licences & Other Information
Troubleshooting
Picture Issues
The screen is or has become dark
203
204 The picture is not bright, or the picture colours do not look
clear
205 The picture colours are black and white or do not look the
way they should look
205 The TV automatically turns off by itself
206 TV (The Frame TV) cannot be turned off.
206 Unable to power on
206 The TV remains on or does not turn on automatically.
Unable to a Channel
207
207 The TV image does not look as good as it did in the store.
207 Displayed video looks blurry
208 The picture is distorted.
208 There is a dotted line on the edge of the screen.
The picture won’t display in full screen.
208
The Subtitle function in the TV menu is deactivated.
208
Subtitles appear on the TV screen.
209
The HDR of the connected external device turns off.
209
Sound and Noise Issues
210 How can I connect an audio device to the TV?
210 There is no sound or the sound is too low at maximum
volume.
The picture is good but there is no sound.
210
HDMI (eARC) is connected, and there is no sound.
211
The speakers are making an odd sound.
211
The sound is interrupted.
211
Whenever a function is used on the TV or the channel is
212
changed, the TV voices the activity. The TV explains in voiceover the video scenes displayed on the screen.
212 The TV audio is not being played through the Sound bar or
A/V receiver.
212 The sound is not heard clearly.
213 The volume of the external device cannot be adjusted.
213 I want to turn the TV and audio device off and on at the
same time.
Channel and Broadcast Issues
221 The Timeshift or recording function cannot be used.
214 "Weak or No Signal" displayed in TV mode or cannot
channel.
214 The TV is not receiving all channels.
The subtitles are not provided on a digital channel.
214
214 Broadcasting is deactivated.
External Device Connectivity Issues
The "Mode Not Supported" message appears.
215
The video is OK but there is no audio.
215
I want to connect to a PC and mobile device via screen
215
mirroring.
216 No screen appears when connecting the TV to an external
device.
I want to connect to a Bluetooth speaker.
216
216 The PC screen does not appear or it
Network Issues
Wireless network connection failed. Unable to connect to a
217
wireless access point. Unable to connect to the network.
Wired network connection failed.
217
Connected to a local network, but not to the Internet.
217
Anynet+ (HDMI-CEC) Issues
Cannot record videos received from an external device or
221
Samsung TV Plus.
221 The "Format Device" message appears when the Timeshift
or recording function is used.
221 The recorded on the TV are not played back on a PC.
Apps
I launched an app, but it's in a different language. How can I
222
change the language?
222 The app does not work properly. Its image quality is poor.
222 The Smart Hub Home Screen keeps appearing whenever you
turn on the TV.
Media Files
Some are interrupted during playback.
223
223 Some can't be played.
Voice Assistant Issues
The voice commands do not work well.
224
Bixby/Alexa answers although I did not call it.
224
I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
224
Voice recognition does not work with the Samsung Smart
225
Remote unlike other features. There is no response even if
the Voice Assistant button is pressed.
218 What is Anynet+?
Anynet+ does not work. The connected device is not
218
displayed.
I want to start Anynet+. I also want the connected devices to
218
turn on when the TV is turned on.
219 I want to exit Anynet+. It is inconvenient to turn on other
devices because the TV also turns on. It is inconvenient
because the connected devices (e.g. set-top box) turn off
together.
219 The message "Connecting to Anynet+ device..." or
"Disconnecting from Anynet+ device" appears on the screen.
The Anynet+ device won't play.
219
Remote Control Issues
The remote control does not work.
220
External devices cannot be operated with the TV remote
220
control.
Recording Issues
225 During voice recognition, the heavy load message appears
and the function does not work.
I want to see weather information of the desired area.
225
Other issues
226 The TV is hot.
226 The TV smells like plastic.
226 The settings are lost after 5 minutes or every time the TV is
turned off.
226 The TV is tilted to the side.
226 The stand is wobbly or crooked.
226 A POP (TV’s internal banner ad) appears on the screen.
227 The TV is making a popping noise.
227 The TV is making a humming noise.
227 The TV narrates the screen events in voice-over.
Diagnosing TV operational issues
228 Self Diagnosis
Cannot select Signal Information in Self Diagnosis.
228
Reset Smart Hub
229
Reset picture
229
FAQ
The TV Screen does not Display Properly
The TV does not Turn On
229 Reset sound
Getting Support
230 Getting support through Remote Management
Finding the contact information for service
230
Requesting service
230
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
Network Access is not Available
There is No Sound or the Speakers are Making an Odd Sound
The Remote Control does not Work
Updating the Software
Accessibility Guidance
Menu Learning Screen
Using the Remote control
267
269 Using the accessibility menu
Using the TV with Voice Guide on
273
275 Using the guide
279 Using Schedule Viewing
280 Using the Channel List
282 Recording
Using Smart Hub
285
Launching the e-Manual
288
Using Bixby
289
Guide
Learn how to use various features.
Connections
You can watch live broadcasts by connecting an antenna cable to your TV and can get access to the network by
using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
Menu Connected Devices Connection Guide Try Now
It shows you how to connect various external devices such as video devices, game consoles and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
• Audio Device: HDMI (eARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup
• Video Device: HDMI
• Smartphone: Screen Sharing (Smart View), Screen Sharing (Tap View), Samsung DeX, SmartThings, Camera
Sharing, Apple AirPlay
• PC: HDMI, Screen Sharing (Wireless), Easy Connection to Screen, Apple AirPlay, NFC on TV
• Input Device: Remote Control, USB Keyboard, USB Mouse, USB Gamepad, USB Camera, Bluetooth Device
• Game Console: HDMI
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• External Storage: USB Flash Drive, Hard Disk Drive (HDD)
Connection Guide
Audio Device
Video Device
Smartphone
PC
Input Device
Game Console
External Storage
HDMI (eARC)
Optical
Bluetooth
Wi-Fi
Wi-Fi Speaker Surround Setup
HDMI Troubleshooting
Connect audio devices, such as speakers, sound bars, headphones,
or home theatres, to your TV.
Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2
minutes).
Some functions may not be supported depending on the model or geographical area.
The connection method and available external devices may differ depending on the model.
The image on your TV may differ from the image above depending on the model and geographical area.
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Connecting an Antenna (Aerial)
You can connect an antenna cable to your TV.
An antenna connection is not necessary if you connect a cable box or satellite box.
The port on your TV may differ from the following depending on the product model and region.
It is best to connect the both connectors using a Multi-Switch or DiSEqC Switch, etc and to set Aerial Connection
Type to Dual.
A connection method may differ depending on the model or geographical area.
The DVB-T2 system may not be supported depending on the geographical area.
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Connecting to the network
You can get access to the network through your TV.
Menu Settings All Settings Connection Network Open Network Settings
Try Now
network settings to connect to an available network.
Establishing a wired network connection
Menu Settings All Settings Connection Network Open Network Settings
Wired
If you connect a LAN cable, the TV automatically accesses the network.
If the TV does not automatically connect to the network, refer to "Wired network connection failed." in "Troubleshooting".
To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)
* Shielded Twisted Pair
The TV will not be able to connect to the network if your network speed is below 10 Mbps.
This function may not be supported depending on the model.
Wired networks are not supported by some models.
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Establishing a wireless network connection
Menu Settings All Settings Connection Network Open Network Settings
Wireless
Make sure that you have the wireless access point's name (SSID) and password settings before attempting to
connect. The network name (SSID) and security key are available on the wireless access point's
screen. See the wireless access point's user manual for more information.
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Wireless Connection
Select your Wi-Fi network.
Refresh
Manage Saved Networks
The image on your TV may differ from the image above depending on the model and geographical area.
If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or
PBC button on your access point within 2 minutes. The TV will connect automatically.
To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press
the Select button.
To disconnect Wi-Fi, select Disconnect in Menu Settings All Settings Connection Network
Network Status. Try Now
Checking the network connection status
Menu Settings All Settings Connection Network Network Status Try Now
View the current network status.
Resetting Your Network
Menu Settings All Settings Connection Network Reset Network Try Now
Restore the network settings to the factory default.
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Turning on the TV with a mobile device
Menu Settings All Settings Connection Network Expert Settings Power On
with Mobile Try Now
You can turn on the TV using a mobile device connected to the same network as the TV.
This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay
function.
Apple AirPlay may not be supported depending on the model or geographical area.
Connecting an IP control device to the TV
Menu Settings All Settings Connection Network Expert Settings IP Remote
Try Now
You can connect an IP control device to the TV remotely to manage your IP device.
To use this function, Power On with Mobile must be turned on.
Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only
if an authorised third-party custom controller is installed and for a Samsung TV and if your Wi-Fi
network is password protected.
This function may not be supported depending on the model or geographical area.
Allowing to connect a wireless network
Menu Settings All Settings Connection Network Expert Settings Wi-Fi
Try Now
You can enable the connection to Wi-Fi.
To connect a wireless network, the function must be active.
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Allowing to connect the Wi-Fi Direct
Menu Settings All Settings Connection Network Expert Settings Wi-Fi
Direct
When using Wi-Fi Direct, you can connect directly with other devices and share content without using a wireless
router.
To maximise the network performance when a 6 GHz access point is connected, turn off the Wi-Fi Direct function.
This function may not be supported depending on the model.
Changing the name of the TV
Menu Settings All Settings Connection Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the
name.
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Displaying your mobile device screen on the TV
You can watch the screen of your mobile device on the TV screen through Smart View, Apple AirPlay or Tap View.
When you start screen sharing with a mobile device (Smart View/Apple AirPlay/Tap View), the TV screen switches
to the Multi View or mobile device's screen. Watch multiple contents at the same time with the Multi View screen.
This function may not be supported depending on the model.
For more information, refer to "Using Multi View".
Using Screen Sharing (Smart View)
For information on how to share the screen with your mobile device, refer to
Devices Connection Guide Smartphone Screen Sharing (Smart View). Try Now
• To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote
control.
• Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.
Menu Connected
Using Apple AirPlay
Use AirPlay if you are an iPhone or iPad user. For more information, refer to Menu Connected Devices
Connection Guide Smartphone Apple AirPlay. Try Now
This function may not be supported depending on the model or geographical area.
To use Apple AirPlay, make sure Menu Settings All Settings Connection Apple AirPlay Settings is
enabled.
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Using Screen Sharing (Tap View)
Tap your mobile device on the TV, you can watch the Multi View or mobile device's screen through the TV screen.
When you tap a mobile device on your TV while running a music app on your mobile device, the TV screen switches
to the Music Wall screen.
1.
Enable Tap View on your mobile device.
For more information about refer to "Enabling Tap View".
2.
Turn on the screen of your mobile device.
3.
Tap your mobile device on the TV. The TV screen switches to Multi View, Music Wall, or mobile device's screen.
When you perform Tap View while in Ambient Mode or Art mode (only in The Frame models), only the mobile device's
screen appears on the TV.
4.
Watch the Multi View, Music Wall, or mobile device's screen on the TV screen.
This function may not be supported depending on the model.
This function is available in Samsung mobile devices with Android 8.1 or higher.
Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to the
genre and beat of the music.
The displayed TV screen may differ depending on the model.
This function enables Screen/Sound Mirroring by detecting vibrations generated when you tap the mobile device on the TV.
Be sure to tap away from the TV screen and bezel corners. It may be scratched or broken to the TV or mobile device screen.
We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV.
Enabling Tap View
Enable Tap View in the SmartThings app.
Depending on the SmartThings app version, you may need to register the TV with your mobile device.
This function may not be supported depending on the model.
1.
Launch the SmartThings app on your mobile device.
2.
Select Settings ( ) in SmartThings app on your mobile device.
3.
Set Tap View to on.
Upon connection for the time, select Allow on a pop-up window of the TV.
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Connection Cables for External Devices
You can view detailed information about the connection cables for external devices that can be connected to the TV.
Cable name Image Description
Each cable simultaneously transmits digital video and audio signals
from an external device to the HDMI port on the TV.
HDMI
to
HDMI
HDMI
to
MINI HDMI
Cables are divided into various types according to the types of input/
output ports on external devices.
HDMI
to
Micro HDMI
HDMI
to
USB Type-C
HDMI
to
DisplayPort
Mini DisplayPort
to
HDMI
- 17 -
Cable name Image Description
DVI
to
HDMI
Optical
Component
DVI to HDMI cables can transmit only digital video signals and not
audio signals. We recommend that you use HDMI to HDMI cables.
Optical cables are used to transmit audio signals to external
speakers with low signal loss.
Optical cables can't transmit video signals.
Component cables transmit analogue signals.
The video signal is separated and transmitted to the red, green and
blue terminals to provide HD (1080i) pictures. The audio signal is
transmitted to the red and white terminals.
Composite cables transmit analogue signals.
Composite
Available connection cables may differ depending on the model or geographical area.
The video signal is transmitted to the yellow terminal and the audio
signal is transmitted to the red and white terminals.
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Switching between external devices connected to the TV
Universal Remote
Edit
Information
Add to Home
Connected Devices
You can switch between TV programmes and the content of external devices.
Menu Connected Devices
When you select a connected external device on the Source screen, the output of the selected device is displayed on
the TV's screen.
On the Standard Remote Control, press the SOURCE button.
To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control,
connect the device to an HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically
switched to the output of the device or you can universal remote control for the device automatically. For more
information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote".
When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media
content listed on the device.
This function may not be supported depending on the device and geographical area.
Editing the name and icon of an external device
Menu Connected Devices
You can change the port name for a connected external device or add it to the Home Screen.
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Move the focus to a connected external device.
2.
Press the down directional button. The following functions become available.
Available functions may differ depending on the port type.
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1.Universal Remote
You can control external devices connected to the TV using a Samsung remote control. Run the Universal Remote
menu to register the external device.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal
Remote".
2.Edit
You can rename the input ports and change the device icons.
3.Information
You can view detailed information about an external device.
4.Add to Home
You can add the port of an external device to the Home Screen for quick switching.
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Using additional functions
You can use the following features on the Source screen.
• USB and Mobile Camera
Connect a USB camera, or use the SmartThings app on your mobile phone to connect a camera.
Connect a camera to use video call, home workout, and other new features.
For details on how to connect, refer to Camera Sharing ( Menu Connected Devices Connection Guide
Smartphone Camera Sharing).
This function may not be supported depending on the model or geographical area.
• Workspace
Use the TV to access your PC via remote PC or Screen Sharing (Wireless).
For more information, refer to "Using Workspace".
• Connection Guide
Displays device connection instructions.
For more information, refer to "Connection Guide".
• Universal Remote
Lets you register external devices to your Samsung remote control and control them using the Remote.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal
Remote".
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Connection Notes
When connecting an external device, note the following.
The number of connectors and their names and locations may differ with the model.
Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors
and their names and locations may differ with the manufacturer.
Connection notes for HDMI
• The following types of HDMI cables are recommended:
– High Speed HDMI Cable
– High Speed HDMI Cable with Ethernet
– Premium High Speed HDMI Cable
– Premium High Speed HDMI Cable with Ethernet
– Ultra High Speed HDMI Cable
• Use an HDMI cable with a thickness of 17 mm or less.
• Using a non-certified HDMI cable may result in a blank screen or a connection error.
• Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
• This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial
cables standardised by the IEEE.
• Use a cable shorter than 3 m to get the best UHD viewing quality.
• Many computer graphics adaptors do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC
does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.
• When the TV is connected to an external device such as a DVD/BD player or a set-top box via HDMI, power sync
mode will be automatically activated. In the power sync mode, the TV continues to detect and connect external
devices via HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.
This function may not be supported depending on the model.
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Connection notes for audio devices
• To obtain better TV audio quality, connect a sound bar or A/V receiver to the TV.
• If you connect an external audio device using an optical cable, the Sound Output setting automatically changes
to the connected device. However, to make this happen, you must turn on the external audio device before
connecting the optical cable. To manually change the Sound Output setting, do one of the following:
This function may not be supported depending on the model.
– Use the Quick Settings screen to change to the connected device:
Use the Select button to select Optical on the Sound Output menu. ( Menu Settings down
directional button Sound Output). Try Now
– Use the Settings screen to change to the connected device:
Select Optical on the Sound Output menu. ( Menu Settings All Settings Sound Sound
Output). Try Now
Refer to the sound bar's user manual when connecting it to the TV.
• An unusual noise coming from a connected audio device while you are using it, may indicate a problem with the
audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
• Digital audio is only available with 5.1 channel broadcasts.
Connection notes for computers
• For the resolutions supported by the TV, refer to "
• If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same
network.
• When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality or functionality, for example, if
the network has an NAS (Network-Attached Storage) device.
Read Before Connecting a Computer (Supported Resolutions)".
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Connection notes for mobile devices
• To use the Smart View function, the mobile device must support a mirroring function such as Screen Mirroring or
Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's
user manual.
• The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4 GHz environment. For better
experience, 5.0 GHz is recommended. 5 GHz may not be available depending on the model.
• To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile
device supports Wi-Fi Direct, refer to the mobile device's user manual.
• The mobile device and your Smart TV must be connected to each other on the same network.
• Use AirPlay if you are an iPhone or iPad user. For more information, refer to
Devices Connection Guide Smartphone Apple AirPlay. Try Now
This function may not be supported depending on the model or geographical area.
• The video or audio may stop intermittently, depending on network conditions.
• When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality or functionality, for example, if
the network has an NAS (Network-Attached Storage) device.
Menu Connected
Connection notes for Portrait Mode
• If you connect the Auto Rotating Accessory (sold separately) to the TV, you can use the TV in Portrait Mode.
• To use the computer or console, connected via HDMI to the TV, in Portrait Mode, you need to change the device
setting. Change the screen to Portrait Mode from the computer or console.
Portrait Mode is supported when a computer that uses Windows 10 or later or a console that supports Portrait Mode is
connected.
This function may not be supported depending on the model.
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Remote Control and Peripherals
You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease
of use.
About the Samsung Smart Remote (QLED TV/The Frame (43-inch or larger models)/The Serif/OLED TV)
Learn about the buttons on the Samsung Smart Remote.
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Button Description
(Power)
(Voice Assistant)
(Settings / Number /
Colour button)
Press to turn the TV on or off.
For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to
switch to the Media Home. Press and hold to turn off the TV completely.
Runs Voice Assistant. Press and hold the button, say a command, and then release the button to
run Voice Assistant.
The supported Voice Assistant's languages and features may differ by geographical
region.
Each time you press this button, Settings menu / virtual numeric pad / Option pad with Colour
buttons are displayed alternately.
• Use this button to access additional options that are specific to the feature in use.
• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values. Select numbers and then select Done or Enter Number to enter a numeric
value. Use to change the channel, enter a PIN, ZIP code and etc.
When pressed for 1 second or more, the Shortcuts menu screen appears.
If the Colour Button appears with a number strip on the screen, select the Colour Button
and then select a colour by using the directional button (up/down/left/right). Use
this to access additional options that are to the feature in use.
(Multi View)
Directional button
(up/down/left/right)
Select
(Return)
(Smart Hub)
Press the button to directly enter the Multi View function.
This function may not be supported depending on the model or geographical area.
Moves the focus.
Selects or runs a focused item. When pressed while you are watching a broadcast programme,
detailed programme information appears.
Press to return to the previous menu. When pressed for 1 second or more, the running function
is terminated. When pressed while you are watching a programme, the previous channel
appears.
Press to switch to the Media Home. From the Ambient screen, press to switch to the Ambient
Home.
For The Frame model, in Art mode, press to switch to the Art Home.
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Button Description
When pressed, the playback controls appear. Using these controls, you can control the media
content that is playing.
(Play/pause)
(Volume)
(Channel)
(Launch app button)
Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental
conditions.
The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.
To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must universal remote control for the device. For more information, refer to "Controlling External Devices with a
Samsung Remote Control - Using the Universal Remote".
Press the button to use the recording or Timeshift function while watching the broadcast.
To use Game Bar, press and hold the button in Game Mode.
Game Bar may not be supported depending on the model or geographical area.
Move the button up or down to adjust the volume. To mute the sound, press the button. When
pressed for 2 seconds or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide screen, press the button.
When pressed for 1 second or more, the Channel List screen appears.
Press and hold the button up or down to quickly change the channel.
Launch the app indicated by the button.
Available apps may differ depending on the geographical area or contents provider.
This function may not be supported depending on the model or geographical area.
To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect
the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)".
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About the Samsung Smart Remote (The Frame (32LS03B model)/BU8 Series)
Learn about the buttons on the Samsung Smart Remote.
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Button Description
(Power)
(Voice Assistant)
(Settings / Number /
Option button)
Press to turn the TV on or off.
For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to
switch to the Media Home. Press and hold to turn off the TV completely.
Runs Voice Assistant. Press and hold the button, say a command, and then release the button to
run Voice Assistant.
The supported Voice Assistant's languages and features may differ by geographical
region.
Each time you press this button, Settings menu / virtual numeric pad / Option pad are displayed
alternately.
• Use this button to access additional options that are specific to the feature in use.
• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values. Select numbers and then select Done or Enter Number to enter a numeric
value. Use to change the channel, enter a PIN, ZIP code and etc.
When pressed for 1 second or more, the Shortcuts menu screen appears.
(Colour button)
Directional button
(up/down/left/right)
Select
(Return)
(Smart Hub)
When pressed, coloured buttons appear on the screen. Use this button to access additional
options that are to the feature in use.
Moves the focus.
Selects or runs a focused item. When pressed while you are watching a broadcast programme,
detailed programme information appears.
Press to return to the previous menu. When pressed for 1 second or more, the running function
is terminated. When pressed while you are watching a programme, the previous channel
appears.
Press to switch to the Media Home.
For The Frame model, in Art mode, press to switch to the Art Home.
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Button Description
When pressed, the playback controls appear. Using these controls, you can control the media
(Play/pause)
content that is playing.
Press the button to use the recording or Timeshift function while watching the broadcast.
(Volume)
(Channel)
(Launch app button)
Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental
conditions.
The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.
To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must universal remote control for the device. For more information, refer to "Controlling External Devices with a
Samsung Remote Control - Using the Universal Remote".
To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect
the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)".
Move the button up or down to adjust the volume. To mute the sound, press the button. When
pressed for 2 seconds or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide screen, press the button.
When pressed for 1 second or more, the Channel List screen appears.
Press and hold the button up or down to quickly change the channel.
Launch the app indicated by the button.
Available apps may differ depending on the geographical area or contents provider.
This function may not be supported depending on the model or geographical area.
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