Samsung QN75Q9FNAF, QN65Q9FNAF User Manual

USER MANUAL

QN65Q9FNAF QN75Q9FNAF

Thank you for purchasing this Samsung product.

To receive more complete service, please register your product at www.samsung.com

Model Serial No.

If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.

Before Reading This User Manual

This TV comes with this user manual and an embedded e-Manual. Before reading this user manual, review the following:

User Manual

e-Manual

Scan this QR code with your smart device to visit Samsung's online Customer Service Center. You can also visit the site - http//:www.samsung.com/us/support - on your PC. On the website, you can download the user manual and see its contents on your PC or mobile device.

Read this provided user manual to see information about product safety, installation, accessories, initial configuration, and product specifications.

For more information about this TV, read the e-Manual embedded in the product.

• To open the e-Manual,

Learning the e-Manual's assistance functions

Select an item from the search results to load the corresponding page.

> Settings > Support > Open e-Manual

Index

Learning the functions of the buttons that appear on e-Manual topic pages

Try Now

Link

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Access the associated menu item and try out the feature directly.

Access an underlined topic referred to on an e-Manual page immediately.

Warning! Important Safety Instructions

Please read the Safety Instructions before using your TV.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol indicates that this product has included important literature concerning operation and maintenance.

Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required.

AC voltage: Rated voltage marked with this symbol is AC voltage.

DC voltage: Rated voltage marked with this symbol is DC voltage.

Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

• The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this apparatus and to protect it from overheating, these slots and openings must never be blocked or covered.

– Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper

ventilation is provided. – Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight. – Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.

• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an authorized dealer immediately.

• This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.

• Do not overload wall outlets, extension cords, or adaptors beyond their capacity, since this can result in fire or electric shock.

• Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.

• To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges.

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• Before connecting the AC power cord to the DC adaptor outlet, make sure that the voltage designation of the DC adaptor corresponds to the local electrical supply.

• Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock.

• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.

• Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.

• If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorized dealer or service center.

• Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an extended period of time (especially when children, elderly, or disabled people will be left alone in the house).

– Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to

generate sparks and heat or by causing the insulation to deteriorate.

• Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.

• Use only a properly grounded plug and wall outlet.

– An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)

• To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.

• Store the accessories (batteries, etc.) in a location safely out of the reach of children.

• Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung service center.

• To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.

• Do not expose this apparatus to dripping or splashing.

• Do not dispose of batteries in a fire.

• Do not short-circuit, disassemble, or overheat the batteries.

• There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type.

• WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

• Use care when touching the TV after it has been on for some time. Some parts can be warm to the touch.

• State of California Proposition 65 Warning

– WARNING - This product contains chemicals known to the State of California to cause cancer and birth defects

or other reproductive harm.

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Internet security

Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions and hacking. For example, certain sensitive communications between the TV and the Internet servers are encrypted. In addition, the TV’s operating system has adopted controls to prevent the installation of unauthorized applications. Although we take steps to protect your Smart TV and personal information, no Internet-connected device or transmission is completely secure. We therefore encourage you to take additional steps to safeguard your TV, secure your Internet connection, and minimize the risk of unauthorized access. These steps are listed below:

• When Samsung releases software updates to improve the security of your TV, you should promptly install these updates. To automatically receive these updates, turn on Auto Update in the TV's menu ( Support > Software Update > Auto Update). When an update is available, a popup message appears on the TV screen. Accept the software download and update by selecting YES when prompted. Take steps to secure your wireless router and network. Your router's manual should provide additional details about how to implement the following measures:

– Secure your wireless router's management settings with a unique password to prevent unauthorized changes

to security related settings.

– Implement standard encryption (e.g., WPA2 encryption) on your wireless router to secure your wireless

network signal. – Secure access to your wireless network with a hard-to-guess password. – Confirm your router's firewall setting is enabled (if so equipped). – Make sure that all your Internet-connected devices are behind your network's firewall. – If your router or modem has a standby mode button, use it to disconnect your home network from the Internet

when it is not in use.

• Use strong passwords for all your Internet accounts (Netflix, Facebook, etc.). If your TV has a camera, recess the camera into the TV's bezel when it is not in use. Recessing the camera makes it inoperative.

• If any unexpected messages appear on your TV screen requesting permission to link a device or enable a remote session, do NOT accept.

• Do not visit suspicious web sites and do not install any suspicious programs. We recommend that users install only those authorized apps provided by Samsung through Samsung Smart Hub.

> Settings >

Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.

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Contents

Before Reading This User Manual ---------------------------------------------------------------------------- 2 Warning! Important Safety Instructions ---------------------------------------------------------------------------- 3

01 TV Installation

One Invisible Connection Guide ---------------------------------------------------------------------------- 7 Mounting the TV on a wall ---------------------------------------------------------------------------- 8 Providing proper ventilation for your TV ---------------------------------------------------------------------------- 9 Safety Precaution: Securing the TV to the wall to prevent falling ---------------------------------------------------------------------------- 9 Detaching the Clean back stand cover from the TV ---------------------------------------------------------------------------- 10

02 The Samsung Smart Remote

About the Buttons on the Samsung Smart Remote ---------------------------------------------------------------------------- 11 Pairing the TV to the Samsung Smart Remote ---------------------------------------------------------------------------- 12 Installing batteries into the Samsung Smart Remote ---------------------------------------------------------------------------- 12

03 Initial Setup

Using the TV Control Stick ---------------------------------------------------------------------------- 13

04 Troubleshooting and Maintenance

Troubleshooting ---------------------------------------------------------------------------- 14 What is Remote Support? ---------------------------------------------------------------------------- 15 Eco Sensor and screen brightness ---------------------------------------------------------------------------- 16 Caring for the TV ---------------------------------------------------------------------------- 16

05 Specifications and Other Information

Specifications ---------------------------------------------------------------------------- 17 Environmental Considerations ---------------------------------------------------------------------------- 17 Decreasing power consumption ---------------------------------------------------------------------------- 18 Dimensions ---------------------------------------------------------------------------- 19 Licenses ---------------------------------------------------------------------------- 19

FCC and Warranty Information

Federal Communication Commission Interference Statement ---------------------------------------------------------------------------- 20 LIMITED WARRANTY TO ORIGINAL PURCHASER ---------------------------------------------------------------------------- 21

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01 TV Installation

Bending Cover

ONE CONNECT

One Invisible Connection Guide

ONE CONNECT

4 inches

To connect the One Invisible Connection to the One Connect and your TV, follow these steps:

1. After the TV is completely set up and placed in its final position, connect the thicker connector of the One Invisible

Connection to the TV, and then connect the thinner connector to the One Connect as shown in Steps 1 to 4 above. WARNING: Make sure that both connectors are fully and firmly connected. If either connecter is not connected properly, there is a danger of severe electric shock.

2. Connect the One Connect AC power cord to the One Connect, and then connect the cord to a wall outlet as shown

in Step 5 above. WARNING: Follow the directions exactly. Be sure to connect the power cord to the wall outlet as the last step. Always disconnect the power cord from the wall outlet before disconnecting the One Invisible Connection from the back of the TV or from the One Connect.

– See the illustrated Quick Setup Guide for more information.

• When connecting the One Invisible Connection, use a Bending Cover, which prevents the cable of the One Invisible Connection from being bent at a 90 degree angle, to bend the cable. Failure to do so may cause damage to the cable.

• When connecting the One Invisible Connection, pay attention to the shapes and sizes of its connectors so that they are connected correctly. Failure to do so may cause product malfunction.

• When connecting the One Invisible Connection, be careful not to twist the cable of the One Invisible Connection. Failure to do so may cause performance degradation of the TV or damage to the cable.

• When arranging the remaining cable, refer to the figure above for the correct arrangement.

• Take care not to subject the cable to any of the actions below. The One Invisible Connection contains a power circuit. You could damage the cable and subject yourself to an electric shock.

• Handle the One Connect box carefully. It is heavy.

Bending Twisting Pulling Pressing on Electric shock

CLASS 1 LASER PRODUCT

• Caution - Invisible laser radiation when open. Do not stare into beam.

– Do not bend the One Invisible Connection cable excessively. Do not cut the cable. – Do not place heavy objects on the cable. – Do not disassemble either of the cable connectors.

• Caution - Use of controls, adjustments, or the performance of procedures other than those specified herein may result in hazardous radiation exposure.

3. Connect your peripherals (antenna, cable box, Blu-ray player, etc.) to the One Connect box. See the Accessories Kit

Guide for details.

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Mounting the TV on a wall

If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage

to the TV. For models providing wall mount adapters, install them as shown in the figure below before installing the wall mount kit.

• Refer to the installation manual included with the Samsung wall mount kit.

Wall mount Adapter

Wall mount

bracket

Wall mount Adapter

Wall mount

bracket

• Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.

• To order the wall mount kit, contact Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864).

• You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.

• When installing a wall mount kit, we recommend you fasten all four VESA screws.

• If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit, depending on the geographical region.)

• Standard dimensions for wall mount kits are shown in the table below.

• If you are installing a third-party wall mount, note that the length of the screws you can use to attach the TV to the wall mount is shown in column C in the table below.

TV size in

inches

VESA screw hole specs

(A * B) in millimeters

C (mm)

Standard

Screw

Pitch (mm)

Quantity

65-75 400 x 400 19-21 M8 1.25 4

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+ 16 hidden pages