Samsung ProXpress M337x, ProXpress M387x, ProXpress 407x Service Manual

MonoLaserMFP

ProXpressM337x/M387x/407x series

(Ver1.3)

MANUAL

SERVICE

MonoLaserMFP

1.Precautions

2.ProductSpecications

3.DisassemblyandReassembly

4.AlignmentandTroubleshooting

5.SystemDiagram

6.ReferenceInformation

Contents

RefertotheservicemanualintheGSPN(seetherearcover)formoreinformation.

Contents

1.Precautions......................................................................................................................................1−1

1.1.Safetywarning........................................................................................................................1−1

1.2.Cautionforsafety....................................................................................................................1−2

1.2.1.Toxicmaterial.............................................................................................................1−2

1.2.2.Electricshockandresafetyprecautions.........................................................................1−2

1.2.3.Handlingprecautions...................................................................................................1−4

1.2.4.AssemblyandDisassemblyprecautions...........................................................................1−4

1.2.5.Disregardingthiswarningmaycausebodilyinjury............................................................1−5

1.3.ESDprecautions......................................................................................................................1−6

2.ProductSpecications........................................................................................................................2−1

2.1.Specications..........................................................................................................................2−1

2.1.1.ProductOverview........................................................................................................2−1

2.1.2.Specications.............................................................................................................2−2

2.1.2.1.General.......................................................................................................2−2

2.1.2.2.Print...........................................................................................................2−3

2.1.2.3.Copier.........................................................................................................2−4

2.1.2.4.Scanner.......................................................................................................2−5

2.1.2.5.Fax.............................................................................................................2−6

2.1.2.6.ControllerandSoftware..................................................................................2−7

2.1.2.7.PaperHandling.............................................................................................2−9

2.1.2.8.Consumables................................................................................................2−11

2.1.2.9.MaintenancePart..........................................................................................2−12

2.2.ProductDescription..................................................................................................................2−13

2.2.1.FrontView.................................................................................................................2−13

2.2.2.RearView..................................................................................................................2−15

2.2.3.PaperPath..................................................................................................................2−16

2.2.4.Systemlayout.............................................................................................................2−17

2.2.4.1.FeedingPart.................................................................................................2−18

2.2.4.2.ImageCreation.............................................................................................2−20

2.2.4.3.Fuserunit....................................................................................................2−22

2.2.4.4.LSU(LaserScanningUnit).............................................................................2−23

2.2.4.5.DriveUnit...................................................................................................2−24

2.2.5.Hardwareconguration................................................................................................2−25

2.2.5.1.MainController(M337x_M387x_M407xFR_M4072FD).....................................2−28

2.2.5.2.MainController(M407xFX)...........................................................................2−31

2.2.5.3.OPEController.............................................................................................2−33

2.2.5.4.SO-DIMMPBA............................................................................................2−34

2.2.5.5.WLAN(M387xFWmodelonly).......................................................................2−34

Contents

2.2.5.6.ADFandRADFSUBPBA.............................................................................2−35

2.2.5.7.SCFPBA-Optional......................................................................................2−35

2.2.5.8.CRUMPBA.................................................................................................2−36

2.2.5.9.FaxBoard....................................................................................................2−37

2.2.5.10.SMPSBoard................................................................................................2−38

2.2.5.11.HVPSboard.................................................................................................2−39

2.2.6.EngineFirmwareControlAlgorithm...............................................................................2−40

2.2.6.1.Feeding.......................................................................................................2−40

2.2.6.2.Transfer.......................................................................................................2−40

2.2.6.3.Fusing.........................................................................................................2−41

2.2.6.4.LSU............................................................................................................2−41

2.2.7.SoftwareDescriptions..................................................................................................2−42

2.2.7.1.Softwaresystemoverview..............................................................................2−42

2.2.7.2.Architecture.................................................................................................2−42

2.2.7.3.DataandControlFlow...................................................................................2−43

3.DisassemblyandReassembly..............................................................................................................3−1

3.1.Precautionswhenreplacingparts................................................................................................3−1

3.1.1.Precautionswhenassemblinganddisassembling...............................................................3−1

3.1.2.PrecautionswhenhandlingPBA.....................................................................................3−1

3.1.3.ReleasingPlasticLatches..............................................................................................3−2

3.2.Screwsusedintheprinter..........................................................................................................3−3

3.3.ReplacingtheMainSVCparts...................................................................................................3−5

3.3.1.LeftandRightCover....................................................................................................3−5

3.3.2.FrontCover................................................................................................................3−6

3.3.3.ADForRADFUnit.....................................................................................................3−7

3.3.4.OPEUnit...................................................................................................................3−8

3.3.5.PlatenUnit.................................................................................................................3−9

3.3.6.Top-MiddleCover.......................................................................................................3−10

3.3.7.FaxBoard..................................................................................................................3−11

3.3.8.MiddleandInnerCover................................................................................................3−12

3.3.9.MainBoard................................................................................................................3−13

3.3.10.HVPSboard...............................................................................................................3−13

3.3.11.SMPSBoard...............................................................................................................3−14

3.3.12.LaserScanningUnit(LSU)...........................................................................................3−14

3.3.13.FuserUnit..................................................................................................................3−15

3.3.14.MainDriveUnit..........................................................................................................3−16

3.3.15.FeedDriveUnit..........................................................................................................3−17

3.3.16.PickUp_Regi_MPClutch.............................................................................................3−17

3.3.17.Pick-UpRoller............................................................................................................3−18

3.3.18.TransferRoller............................................................................................................3−19

Contents

3.3.19.MPUnit....................................................................................................................3−20

3.3.20.Bin-fullsensor............................................................................................................3−20

3.3.21.Regi_Feed_EmptySensor.............................................................................................3−21

3.3.22.ReverseRoller...........................................................................................................3−22

3.3.23.SCF(SecondCassetteFeeder)Unit.................................................................................3−23

3.3.23.1.SCFRightCover...........................................................................................3−23

3.3.23.2.SCFMainBoard...........................................................................................3−23

3.3.23.3.SCFMainMotor...........................................................................................3−24

3.3.23.4.SCFClutch..................................................................................................3−24

3.3.23.5.SCFpickup_forwardroller.............................................................................3−25

3.3.23.6.SCFReverseRoller.......................................................................................3−25

3.3.23.7.SCFMainDriveUnit.....................................................................................3−26

3.3.23.8.SCFLiftAssy...............................................................................................3−26

3.3.23.9.SCFPick-UpUnit.........................................................................................3−27

3.3.23.10.SCFPick-Up_Empty_FeedSensor...................................................................3−28

4.AlignmentandTroubleshooting...........................................................................................................4−1

4.1.AlignmentandAdjustments.......................................................................................................4−1

4.1.1.ControlPanel..............................................................................................................4−1

4.1.2.UnderstandingTheStatusLED......................................................................................4−4

4.1.3.ClearingJams.............................................................................................................4−6

4.1.3.1.Clearingoriginaldocumentjams......................................................................4−6

4.1.3.2.Clearingpaperjams.......................................................................................4−10

4.1.4.Usefulmenuitemforservice.........................................................................................4−18

4.1.5.PeriodicDefectiveImage..............................................................................................4−20

4.1.6.Usefulmanagementtools..............................................................................................4−21

4.1.6.1.UsingSamsungEasyPrinterManager...............................................................4−21

4.1.6.2.UsingSamsungPrinterStatus(Windowsonly)...................................................4−24

4.1.6.3.UsingSyncThruWebService(SWS)................................................................4−25

4.1.7.UpdatingFirmware......................................................................................................4−27

4.1.7.1.UpdatethermwarebyusingtheUSBport........................................................4−27

4.1.7.2.Updatethermwarebyusingthenetwork..........................................................4−28

4.1.8.TechMode.................................................................................................................4−30

4.1.8.1.EnteringtheTechMode..................................................................................4−30

4.1.8.2.TechModeMenu..........................................................................................4−31

4.1.8.3.TechModeMenudescription...........................................................................4−32

4.2.Troubleshooting......................................................................................................................4−37

4.2.1.Procedureofcheckingthesymptoms...............................................................................4−37

4.2.1.1.BasicCheckList...........................................................................................4−38

4.2.2.ErrorCodeandTroubleshooting.....................................................................................4−39

4.2.3.Imagequalityproblem..................................................................................................4−70

Contents

4.2.4.Othererrors................................................................................................................4−76

5.SystemDiagram................................................................................................................................5−1

5.1.BlockDiagram(M337xFD_M387xFD_M387xFW_M407xFR_M4072FD)........................................5−1

5.2.BlockDiagram(M407xFX).......................................................................................................5−2

5.3.ConnectionDiagram(M337xFD_M387xFD_M387xFW_M407xFR_M4072FD).................................5−3

5.4.ConnectionDiagram(M407xFX)................................................................................................5−4

6.ReferenceInformation........................................................................................................................6−1

6.1.ToolforTroubleshooting...........................................................................................................6−1

6.2.Glossary.................................................................................................................................6−2

6.3.TheSamplePatternfortheT est..................................................................................................6−8

6.4.ModelNameandCode.............................................................................................................6−9

6.5.RevisionHistory......................................................................................................................6−10

1.Precautions

Inordertopreventaccidentsanddamagestotheequipmentpleasereadtheprecautionslistedbelowcarefullybefore servicingtheproductandfollowthemclosely .

1.1.Safetywarning

1)Onlytobeservicedbyafactorytrainedservicetechnician.

Highvoltagesandlasersinsidethisproductaredangerous.Thisproductshouldonlybeservicedbyafactorytrained servicetechnician.

2)UseonlySamsungreplacementparts.

Therearenouserserviceablepartsinsidetheproduct.Donotmakeanyunauthorizedchangesoradditionstothe productasthesecouldcausetheproducttomalfunctionsandcreateanelectricshocksorrehazards.

3)LaserSafetyStatement

TheprinteriscertiedintheU.S.toconformtotherequirementsofDHHS21CFR,chapter1SubchapterJfor ClassI(1)laserproducts,andelsewhereiscertiedasaClassIlaserproductconformingtotherequirementsofIEC 60825-1.ClassIlaserproductsarenotconsideredtobehazardous.Thelasersystemandprinteraredesignedso thereisneveranyhumanaccesstolaserradiationaboveaClassIlevelduringnormaloperation,usermaintenance orprescribedservicecondition.

•Wavelength:800nm

•Beamdivergence

-Paraller:11degrees

-Perpendicular:35degrees

•Maximumpowerofenergyoutput:12mW

WARNING

NeveroperateorservicetheproductwiththeprotectivecoverremovedfromLaser/Scannerassembly.Thereected beam,althoughinvisible,candamageyoureyes.

Whenusingthisproduct,thesebasicsafetyprecautionsshouldalwaysbefollowedtoreduceriskofre,electric shock,andpersonalinjury.

4)Lithiumbatterynotreplaceablebyuser

1.Precautions

1.2.Cautionforsafety

1.2.1.Toxicmaterial

Thisproductcontainstoxicmaterialsthatcouldcauseillnessifingested.

1)Pleasekeepimagingunitandtonercartridgeawayfromchildren.Thetonerpowdercontainedintheimagingunitand tonercartridgemaybeharmful,andifswallowed,youshouldcontactadoctor.

1.2.2.Electricshockandresafetyprecautions

Failuretofollowthefollowinginstructionscouldcauseelectricshockorpotentiallycauseare.

1)Useonlythecorrectvoltage,failuretodosocoulddamagetheproductandpotentiallycauseareorelectricshock.

2)Useonlythepowercablesuppliedwiththeproduct.Useofanincorrectlyspeciedcablecouldcausethecableto overheatandpotentiallycauseare.

3)Donotoverloadthepowersocket,thiscouldleadtooverheatingofthecablesinsidethewallandcouldleadtoare.

4)Donotallowwaterorotherliquidstospillintotheproduct,thiscancauseelectricshock.Donotallowpaperclips,pins orotherforeignobjectstofallintotheproduct,thesecouldcauseashortcircuitleadingtoanelectricshockorrehazard.

5)Nevertouchtheplugsoneitherendofthepowercablewithwethands,thiscancauseelectricshock.Whenservicing theproduct,removethepowerplugfromthewallsocket.

6)Usecautionwheninsertingorremovingthepowercord.Whenremovingthepowercord,gripitrmlyandpull.The powercordmustbeinsertedcompletely,otherwiseapoorcontactcouldcauseoverheatingleadingtoare.

7)Takecareofthepowercable.Donotallowittobecometwisted,bentsharplyaroundcornersorpowercablemaybe damaged.Donotplaceobjectsontopofthepowercable.Ifthepowercableisdamageditcouldoverheatandcausea re.Exposedcablescouldcauseanelectricshock.Replacethedamagedpowercableimmediately,donotreuseor repairthedamagedcable.Somechemicalscanattackthecoatingonthepowercable,weakeningthecoverorexposing cablescausingreandshockrisks.

1.Precautions

8)Ensurethatthepowersocketsandplugsarenotcrackedorbrokeninanyway.Anysuchdefectsshouldberepaired immediately.T akecarenottocutordamagethepowercableorplugswhenmovingthemachine.

9)Usecautionduringthunderorlightningstorms.Samsungrecommendsthatthismachinebedisconnectedfromthe powersourcewhensuchweatherconditionsareexpected.Donottouchthemachineorthepowercordifitisstill connectedtothewallsocketintheseweatherconditions.

10)A voiddampordustyareas,installtheproductinacleanwellventilatedlocation.Donotpositionthemachineneara humidierorinfrontofanairconditioner.Moistureanddustbuiltupinsidethemachinecanleadtooverheatingand causeareorcausepartstorust.

11)Donotpositiontheproductindirectsunlight.Thiswillcausethetemperatureinsidetheproducttorisepossiblyleading totheproductfailingtoworkproperlyandinextremeconditionscouldleadtoare.

12)Donotinsertanymetalobjectsintothemachinethroughtheventilatorfanorotherpartofthecasing,itcouldmake contactwithahighvoltageconductorinsidethemachineandcauseanelectricshock.

13)WhenreplacingtheSMPSboard,pleasewait5minutesafterunpluggingthepowercord,thenreplaceit.Y ou cangetashockbytheelectricdischarge.

1.Precautions

1.2.3.Handlingprecautions

Thefollowinginstructionsareforyourownpersonalsafetytoavoidinjuryandsoasnottodamagetheproduct.

1)Ensuretheproductisinstalledonalevelsurface,capableofsupportingitsweight.Failuretodosocouldcause theproducttotiporfall.

2)Theproductcontainsmanyrollers,gearsandfans.T akegreatcaretoensurethatyoudonotcatchyourngers,hairor clothinginanyoftheserotatingdevices.

3)Donotplaceanysmallmetalobjects,containersofwater,chemicalsorotherliquidsclosetotheproductwhichifspilled couldgetintothemachineandcausedamageorashockorrehazard.

4)Donotinstallthemachineinareaswithhighdustormoisturelevels,besideonopenwindoworclosetoahumidieror heater.Damagecouldbecausedtotheproductinsuchareas.

5)Donotplacecandles,burningcigarettes,etcontheproduct,Thesecouldcauseare.

6)Ensurethatthemachineisinstalledandusedinproperareatomeetthetemperatureandhumidityspecications.

•IfthemachineisstoredatbelowzeroCelsiusforalongtime,donotusethemachineinstantlyaftermovement.It canmalfunction.Takecareofthemachinestorage.IfthemachineisstoredatbelowzeroCelsiusforalongtime, keepthemachineatroomtemperatureandinstallit.

1.2.4.AssemblyandDisassemblyprecautions

1)ReplacepartscarefullyandalwaysuseSamsungparts.T akecaretonotetheexactlocationofpartsandalsocable routingbeforedismantlinganypartofthemachine.Ensureallpartsandcablesarereplacedcorrectly.Pleasecarryout thefollowingproceduresbeforedismantlingtheproductorreplacinganyparts.

2)Ensurethatpowerisdisconnectedbeforeservicingorreplacinganyelectricalparts.

3)Disconnectinterfacecablesandpowercables.

4)Onlyuseapprovedspareparts.Ensurethatpartnumber,productname,anyvoltage,currentortemperaturerating arecorrect.

5)Whenremovingorre-ttinganypartsdonotuseexcessiveforce,especiallywhenttingscrewsintoplastic.

6)Takecarenottodropanysmallpartsintothemachine.

7)HandlingoftheOPCDrum

•TheOPCDrumcanbeirreparablydamagedifitexposedtolight.TakecarenottoexposetheOPCDrumeither todirectsunlightortouorescentorincandescentroomlighting.Exposureforaslittleas5minutescandamage thesurfaceofthephotoconductivepropertiesandwillresultinprintqualitydegradation.T akeextracarewhen servicingtheproduct.RemovetheOPCDrumandstoreitinablackbagorotherlightproofcontainer .T ake carewhenworkingwiththeCovers(especiallythetopcover)openaslightisadmittedtotheOPCareaandcan damagetheOPCDrum.

•TakecarenottoscratchthegreensurfaceofOPCDrumUnit.IfthegreensurfaceoftheDrumCartridgeis scratchedortouchedtheprintqualitywillbecompromised.

1.Precautions

1.2.5.Disregardingthiswarningmaycausebodilyinjury

1)Becarefulwiththehightemperaturepart.

Thefuserunitworksatahightemperature.Usecautionwhenworkingontheprinter.W aitforthefuserunitto cooldownbeforedisassembly.

2)Donotputngersorhairintotherotatingparts.

Whenoperatingaprinter,donotputhandorhairintotherotatingparts(Paperfeedingentrance,motor,fan,etc.). Ifdo,youcangetharm.

3)Whenyoumovetheprinter,usesafeliftingandhandlingtechniques.

Thisprinterisheavy .Usetheliftinghandleslocatedoneachsideofthemachine.Backinjurycouldbecausedif youdonotliftcarefully .

4)Ensuretheprinterisinstalledsafely .

Ensuretheprinterisinstalledonalevelsurface,capableofsupportingitsweight.Failuretodosocouldcausethe printertotiporfallpossiblycausingpersonalinjuryordamagingtheprinter.

5)Donotinstalltheprinteronaslopingorunstablesurface.Afterinstallation,doublecheckthattheprinterisstable.

1.Precautions

1.3.ESDprecautions

Certainsemiconductordevicescanbeeasilydamagedbystaticelectricity.Suchcomponentsarecommonlycalled “ElectrostaticallySensitive(ES)Devices”orESDs.ExamplesoftypicalESDsare:integratedcircuits,someeldeffect transistors,andsemiconductor“chip”components.Thetechniquesoutlinedbelowshouldbefollowedtohelpreducethe incidenceofcomponentdamagecausedbystaticelectricity.

CAUTION

Besurenopowerisappliedtothechassisorcircuit,andobserveallothersafetyprecautions.

1)Immediatelybeforehandlingasemiconductorcomponentorsemiconductor-equippedassembly,drainoffany electrostaticchargeonyourbodybytouchingaknownearthground.Alternatively,employacommerciallyavailable wriststrapdevice,whichshouldberemovedforyourpersonalsafetyreasonspriortoapplyingpowertotheunit undertest.

2)AfterremovinganelectricalassemblyequippedwithESDs,placetheassemblyonaconductivesurface,suchas aluminumorcopperfoil,orconductivefoam,topreventelectrostaticchargebuildupinthevicinityoftheassembly.

3)UseonlyagroundedtipsolderingirontosolderordesolderESDs.

4)Useonlyan“anti-static”solderremovaldevice.Somesolderremovaldevicesnotclassiedas“anti-static”can generateelectricalchargessufcienttodamageESDs.

5)DonotuseFreon-propelledchemicals.Whensprayed,thesecangenerateelectricalchargessufcienttodamageESDs.

6)DonotremoveareplacementESDfromitsprotectivepackaginguntilimmediatelybeforeinstallingit.Most replacementESDsarepackagedwithallleadsshortedtogetherbyconductivefoam,aluminumfoil,oracomparable conductivematerial.

7)ImmediatelybeforeremovingtheprotectiveshortingmaterialfromtheleadsofareplacementESD,touchtheprotective materialtothechassisorcircuitassemblyintowhichthedevicewillbeinstalled.

8)MaintaincontinuouselectricalcontactbetweentheESDandtheassemblyintowhichitwillbeinstalled,until completelypluggedorsolderedintothecircuit.

9)MinimizebodilymotionswhenhandlingunpackagedreplacementESDs.Normalmotions,suchasthebrushingtogether ofclothingfabricandliftingone’sfootfromacarpetedoor,cangeneratestaticelectricitysufcienttodamageanESD.

2.ProductSpecications

2.1.Specications

2.1.1.ProductOverview

1)Speed

•M337xseries:Upto33ppminA4(35ppminLetter)

•M387xseries:Upto38ppminA4(40ppminLetter)

•M407xseries:Upto40ppminA4(42ppminLetter)

2)Processor

•M337xseries/M387xseries/M407xFR:600MHz

•M407xFX:600MHz+1GHz

3)PrinterLanguages

•PostScript3,PCL6/5e,IBMProPrinter,EPSON,SPL

4)Memory(Std/Max)

•M337xFD/M387xFD/M387xFW/407xFR:256MB/512MB

•M407xFX:1GB/1GB

5)Interfaces

•High-SpeedUSB2.0

•Ethernet

•M337xFD/M387xFD/M387xFW;10/100BaseTX

•M407xFR/M407xFX:10/100/1000BaseTX

•WirelessNetwork

•M387xFWOnly:802.11b/g/n

•LCD

•4–lineLCD:M337xFD/M387xFD/M387xFW/407xFR

•4.3inchT ouchLCD:M407xFX

6)Consumables

•IntegratedTonerSystem

:M3370FD/M3870FD/M3870FW/M4070FR/M4070FX

•SeparatedT onerSystem

:M3375FD/M3875FD/M3875FW/M4075FR/M4075FX

2.1.2.Specications

•ProductSpecicationsaresubjecttochangewithoutnotice.

2.1.2.1.General

ItemSpecication

Operating10to30°C(50to86°F) Temperature

Storage-20to40°C(-4to104°F)

Operating20to80%RH Humidity

Storage10to90%RH

2.ProductSpecications

NoiseLevel

PowerConsumption

Printmode•M337xseries:Lessthan54dB(A)

•M387x/M407xseries:Lessthan56dB(A)

Copy/Scanmode•M337xseries:Lessthan56dB(A)

•M387x/M407xseries:Lessthan58dB(A)

Readymode•Lessthan10Wh(Except.M407xNX)

•Lessthan15Wh(M407xNX)

AverageoperatingmodeLessthan700W

Powersavemode•Lessthan1.1Wh(Except.M407xNX)

(Wi-FiDirecton:Lessthan2.8Wh/off:1.6Wh,M387xFW only)

•Lessthan3.9Wh(M407xNX)

DimensionWidthxLengthxHeight•M337xFD/M337xHD/M387xFD/M387xHDseries:414.6x

420.6x449.1mm(16.32x16.56x17.68inches)

•M387xFW/M407xFR/M407xFX/M407xHRseries:467x

444.3x482.6mm(18.39x17.49x19inches)

•M4072FD:410.6x483x449.1mm(16.17x19x17.68

inches)

WeightMachinewith

consumables

•M337xFD/M337xHD/M387xFD/M387xHDseries:21.44

Kg(47.27Ibs)

•M387xFW/M407xFR/M407xFX/M407xHRseries:24.8

Kg(54.68Ibs)

•M4072FD:15.4Kg(33.95lbs)

Reliability&Service

RecommendedMonthly PrintingV olume(AMPV)

Max.MonthlyPrint V olume

•M337xFD:1000~2500pages

•M387xseries:1500~3500pages

•M407xseries:2000~4000pages

•M337xFD:50,000pages

•M387xseries:80,000pages

•M407xseries:100,000pages

2.ProductSpecications

2.1.2.2.Print

ItemSpecication

EngineSpeed

EmulationPostScript3,PCL6/5e,IBMProPrinter,EPSON,SPL

Simplex•M337xseries

•Upto33ppminA4(35ppminLetter)

•M387xseries

•Upto38ppminA4(40ppminLetter)

•M407xseries

•Upto40ppminA4(42ppminLetter)

Duplex•M337xseries

•Upto16ipminA4(17ipminLetter)

•M387xseries

•Upto19ipminA4(20ipminLetter)

•M407xseries

•Upto20ipminA4(21ipminLetter)

ReadyModeAsfastas6.5sec FPOT

SleepMode•M337xseries:Lessthan15.5sec

•M387x/407xseries:Lessthan18sec

Optical(Standard)600x600dpi Resolution

EnhancedUpto1,200x1,200dpieffectiveoutput

2.1.2.3.Copier

ItemSpecication

2.ProductSpecications

CopySpeedSDMC(SDMC:Single

DocumentMultipleCopy)

FCOTFromReady@PlatenLessthan10sec

Resolution(ADF)

Resolution(Platen)

Textmode•Scan:600x600dpi

Text&PrintedPhoto mode

GlossyPhotomode•Scan:600x600dpi

Textmode•Scan:600x600dpi

Text&PrintedPhoto mode

GlossyPhotomode•Scan:1200x1200dpi

[SimplextoSimplex(1-1)]

•M337xseries

•Upto33cpminA4(35cpminLetter)

•M387xseries

•Upto38cpminA4(40cpminLetter)

•M407xseries

•Upto40cpminA4(42cpminLetter)

•Print:600x600x2bitdpi

•Scan:600x600dpi

•Print:600x600x2bitdpi

•Scan:600x600dpi

•Print:600x600x2bitdpi

•Print:1200x1200x1bit-Addressable

CopierFeatures

DuplexCopy•M337xFD/M387xFD/M4072FD:1–to–2

•M387xFW/M407xFR/M407xFX:2-to-1,2-to-2,1-to-2

Reduce/Enlarge25to400%by1%unit

IDCardCopyYes

N-up2,4

DarknessAdjustment11levels

MulticopyQuanityMax99copies

2.ProductSpecications

2.1.2.4.Scanner

ItemSpecication

ScanMethod3CHCIS

CompatibilityTWAINStandard,WIAStandard

ScanSpeed

Resolution

ScanningSize((D)ADF)

ScanningSize(Platen)

ScantoPC,Email,USBMemory,FTP ,SMB

ScanFileFormatPDF,JPEG,XPS,TIFF

B/W24ipm@300dpi

Gray24ipm@300dpi

Color8ipm@300dpi

Platen(Optical)600x600dpi

(D)ADF(Optical)600x600dpi

MaxResolution@Scanto LocalHost

Max.DocumentWidth216mm[81/2"]

EffectiveScanWidth208mm[8.19"]

Max.DocumentLength356mm[14']

EffectiveScanLength348mm[13.7"]

Max.DocumentWidth216mm[81/2"]

EffectiveScanWidth208mm[8.19"]

Max.DocumentLength297mm[11.7"]

EffectiveScanLength289mm[11.37"]

4800x4800dpi

2.1.2.5.Fax

ItemSpecication

CompatibilityITU-TG3,ECM

CompressionMethodMH/MR/MMR,JBIG,JPEG

ModemSpeed33.6Kbps

TransmissionSpeed3sec@336Kbps

GrayScale/Halftones256levels

2.ProductSpecications

Resolution

FaxMemory6MB

MaxDocumentWidth216mm[81/2"]

MaxDocumentLength356mm[14']

Standard203x98dpi

Fine/Photo203x196dpi

SuperFine300x300dpi

2.ProductSpecications

2.1.2.6.ControllerandSoftware

ItemSpecication

Processor•M337xseries/M387xseries/M407xFR/M4072FD:600

MHz

•M407xFX:600MHz+1GHz

Memory

DriverSupportingOS

Standard•M337xFD/M387xFD/M387xFW/M407xFR/M4072FD

Max•M337xFD/M387xFD/M387xFW/M407xFR/M4072FD

:256MB

•M407xFX:1GB

:512MB

•M407xFX:1GB

[Window]

•XP(32/64bit)/2003Server(32/64bit)/Vista(32/64bit)

/2008server(32/64bit)/7(32/64bit)/2008ServerR2/8 (32/64bit)

[Mac]

•X10.5~10.8

[Linux]

•RedHatEnterpriseWS4,5,6(32/64bit)

•Fedora5,6,7,8,9,10,11,12,13,14,15(32/64bit)

•OpenSuSE10.2,10.3,11.0,11.1,11.2,11.3,11.4(32/64bit)

•SuSELinuxEnterpriseDesktop10,11(32/64bit)

•Debian4.0,5.0,6.0(32/64bit)

•Mandriva2007,2008,2009,2009.1,2010(32/64bit)

•Ubuntu6.06,6.10,7.04,7.10,8.04,8.10,9.04,9.10,10.04,

10.10,11.04(32/64bit)

NetworkProtocols[TCP/IP]

[Unix]

•HP-UX11.0,11iv1,11iv2,11iv3(P A-RISC,Itanium)

•SunSolaris9,10,11(x86,SPARC)

•TCP/IPv4/IPv6,HTTP ,SNMPv1/v2c/v3,SMTP ,IPSec,

DNS/WINS,DDNS,DHCP ,SSL/TLS,BOOTP ,AutoIP , StandardTCP/IPprinting,LPR,IPP,UPnP(SSDP),Bonjour, Telnet,WSD,SLP ,SetIP

[Others]

•HTTPs,IPPs,802.1x(EAP-MD5,EAP-MSCHAPv2,PEAP ,

TLS),IPSec

ItemSpecication

Interface•High-SpeedUSB2.0

•Ethernet

•M337xFD/M387xFD/M387xFW;10/100BaseTX

•M407xFR/M407xFX:10/100/1000BaseTX

•WirelessNetwork

•ProXpressM382xDWOnly:802.11b/g/n

•LCD

•4–lineLCD:M337xFD/M387xFD/M387xFW/

407xFR/4072FD

•4.3inchTouchLCD:M407xFX

SoftwareandApplication•AdminDeploymentApplication

•EasyPrinterManager

2.ProductSpecications

2.1.2.7.PaperHandling

ItemSpecication

StandardCapacity

Max.Capacity

•M337xseries

•250-sheetCassetteTray@80g/m²

•1–sheetManualFeeder

•M387x/M407xseries

•250-sheetCassetteTray@80g/m²

•50–sheetMultiPurposeTray@80g/m²

•M337xseries

•771sheet(@80g/m²)withoptioncassette

•M387x/M407xseries

•820sheet(@80g/m²)withoptioncassette

Printing

Multi-purposetray

NOTE

M387x/M407xseries

StandardCassetteTray

OptionalCassetteTray

•Max.Size:216x356mm(8.5"x14")

•Min.Size:76x127mm(3.0"x5.0")

Capacity

Mediasizes

Mediatype

Mediaweight16~58lb(60to220g/m²)

SensingPaperEmpty

Capacity250sheets@80g/m²

Mediasizes

MediatypesPlainPaper,Thin,Thick,Recycled,Bond,Cardstock,Archive

Mediaweight16~43lb(60to163g/m²)

SensingPaperEmpty

Capacity520sheets@80g/m²

MediasizesA4,A5,A6,Letter,Legal,Folio,Ocio,Executive,ISOB5,JISB5

MediatypesPlainPaper,Thin,Thick,Recycled,Bond,Cardstock,Archive

•PlainPaper:50sheets@80g/m²

•Envelop:5sheets

A4,A5,A6,Letter,Legal,Folio,Ocio,Executive,ISOB5,JISB5, 3"x5",Envelope(Monarch,No.10,DL,C5,C6),Custom

Plain,Thin,Thick,Thicker,Cotton,Colored,Envelope,Transparency , Pre-Printed,Recycled,Labels,Bond,Cardstock,Archive

A4,A5,A6,Letter,Legal,Folio,Ocio,Executive,ISOB5,JISB5, Custom

Mediaweight16~43lb(60to163g/m²)

SensingCSTOpen,PaperEmpty

OutputStacking

Capacity

OutputFullsensingYes

SupportingBuilt-in

MediasizesA4,Letter,Ocio,Folio,Legal

Duplex

MediatypesPlainPaper,Thin,Thick,Recycled,Bond

Mediaweight16~32lb(60to120g/m²)

•Face-Down:150sheets@80g/m²

•Face-Up:1sheet

ItemSpecication

Capacity50sheet@80g/m²

2.ProductSpecications

ADF

DocumentWeight12.5~28lb

DocumentSize•Width:142~216mm(5.6"~8.5")

PrintableAreaNon-PrintableArea

•Length:148~356mm(5.8"~14.0")

•Envelop:10mm(0.4")fromedge(T op,Bottom,Left,Right)

•OtherMedia:4mm(0.16")fromedge(Top,Bottom,Left,

Right)

2.ProductSpecications

2.1.2.8.Consumables

NOTE

M337x/M387x/M407xserieshave2typesofconsumabledependingonmodel.

•IntegratedTonerSystem:M3370FD/M3870FD/M3870FW/M4070FW/M4070FX/M4072FD

•SeparatedT onerSystem:M3375FD/M3875FD/M3875FW/M4075FW/M4075FX

IntegratedTonerSystem

ItemModelNameA verageyieldM3370FD

LaserToner Cartridge

NOTE

•Theyieldofinitialtonercartridgeisapprox.3,000pages.

•DeclaredcartridgeyieldinaccordancewithISO/IEC19752.

MLT-D203SApprox.3,000pagesOOO

MLT-D203LApprox.5,000pagesOOO

MLT-D203EApprox.10,000pagesXOO

MLT-D203UApprox.15,000pagesXXO

SeparatedTonerSystem

ItemModelNameA verageyieldM3375FD

TonerCartridge

MLT-D204SApprox.3,000pagesOOO

MLT-D204LApprox.5,000pagesOOO

M3870FD

M3870FW

M3875FD

M3875FW

M4070FR

M4070FX

M4072FD

M4075FR

M4075FX

MLT-D204EApprox.10,000pagesXOO

MLT-D204UApprox.15,000pagesXXO

ImagingUnitMLT-R204Approx.30,000pagesOOO

NOTE

•Theyieldofinitialtonercartridgeisapprox.3,000pages.

•DeclaredcartridgeyieldinaccordancewithISO/IEC19752.

CAUTION

Whenpurchasingnewtonercartridgesorothersupplies,thesemustbepurchasedinthesamecountryasthemachine youareusing.Otherwise,newtonercartridgesorothersupplieswillbeincompatiblewithyourmachineduetodifferent congurationsoftonercartridgesandothersuppliesaccordingtothespeciccountryconditions.

2.1.2.9.MaintenancePart

ItemPartCodeLife

Pickuproller(Tray1)JC73-00340AApprox.90,000pages

Pickup/Forwardroller(Tray2)JC97-02259AApprox.200,000pages

Reverseroller(Tray1)JC90-01032AApprox.60,000pages

Reverseroller(Tray2)JC97-02259AApprox.100,000pages

TransferrollerJC66-02842AApprox.100,000pages

2.ProductSpecications

FuserUnit•JC91-01023A(110V)

•JC91-01024A(220V)

Approx.90,000pages

2.ProductSpecications

2.2.ProductDescription

Thischapterdescribesthefunctionsandoperatingprincipalofthemaincomponent.

2.2.1.FrontView

NOTE

•Thisillustrationmaydifferfromyourmachinedependingonyourmodel.Therearevarioustypesofmachine.

•Somefeaturesandoptionalgoodsmaynotbeavailabledependingonmodelorcountry

1Documentfeedercover

2Documentfeederwidthguide

3Documentfeederinputtray

4Documentfeedersupporttray

5Documentfeederoutputtray

6Controlpanel

7Controlboardcover

8Frontcover

9Paperlevelindicator

10Tray2

11Tray1

12Multi-purpose(ormanualfeeder)tray

13USBmemoryport

14Outputsupporttray

15Outputtray

16Scannerglass

17Scannerlid

18Frontcoverhandle

19Paperwidthguidesonamultipurpose(ormanual

feeder)tray

20Multi-purposesupporttray

21Tonercartridge

NOTE

M3370M3870M4070M4072FDseries

2.ProductSpecications

22Tonercartridge

NOTE

M3375M3875M4075series

23Imagingunit

NOTE

M3375M3875M4075series

24Handset

NOTE

Handsetmodelonly

2.ProductSpecications

OUTPUT

LINE

EXT

2.2.2.RearView

NOTE

•Thisillustrationmaydifferfromyourmachinedependingonyourmodel.Therearevarioustypesofmachine.

•Somefeaturesandoptionalgoodsmaynotbeavailabledependingonmodelorcountry

1Rearcover

2Networkport

3USBport

45VoutputportforIEEE1284Bparallelconnector

NOTE

ThisoptionalIEEE1284BparallelconnectorcanbeusedbyplugginginboththeUSBportandthe 5Voutputport.

5Power-switch

6Powerreceptacle

7Telephonelinesocket(LINE)

8Extensiontelephonesocket(EXT .)

9Rearcoverhandle

2.2.3.PaperPath

[1] Simplex [2] Duplex [3] MP

Thefollowingdiagramdisplaysthepaththepaperfollowsduringtheprintingprocess.

2.ProductSpecications

132

2.2.4.Systemlayout

ThismodelconsistsoftheScannerpart,Enginepart,HardwareandFirmware.Thescannerpartconsistsoftheplatenunit, ADF/DADFunit,OPEunit.TheenginepartconsistsofthemechanicalpartscomprisingFrame,Duplex,Tonercartridge, Driveunit,Transferroller,Fuser,Cassette.TheHardwarepartconsistsofthemaincontrolboard,powerboard,operation panel,PCInterface.

1LSU

2Cartridge

3Regiroller

4MP

5Feedroller

6Pickuproller

7Cassette

8Duplex

9Fuser

10Exitroller1

11Exitroller2

12Scanner(Platen)

13DADF/ADF

14OPE

2.ProductSpecications

2.2.4.1.FeedingPart

Itconsistsofacassette,anMPtrayforsupplyingdifferenttypesofmedia(envelope,label,specialpaper)andparts relatedtopaperfeedinitialization.

1)Cassette

ThepapertraysconsistoftheMaintrays,Optionaltrays(SCF),andoneMulti-Purpose(MP)tray.Thebasiccassetteis locatedonfrontsideofthemachineandallowsfeedingofcommonpaper.PapersizeissetusingtheSizeGuidesineach tray.AdjustthePaperlength/widthguidestomatchthepapersize.

2)Pickup/Reverse(Retard)roller

Whenpickuptakesplace,thepickuprollerrotatestoseparateandtransportthepaper.Thepickuprollerrotateswhenthe pickupclutchisactivated.Theretardrollerservetomakesurethatasinglesheetofpaperismovedtothepaperpath,andthe paperismovedasfarastheregistrationrollerbytheworkofthefeedroller.Thefollowingisadiagramofthepickupsection:

3)Registrationroller

Itisusedasanantiskewdevice,andtosetupproperregistrationtimingwiththatofthetonedimageonthedrum.Italsois usedforjamdetectiontoensurepaperhasleftthepapertray.

2.ProductSpecications

4)MPTray

Themulti-purposetraycanholdspecialsizesandtypesofprintmaterial,suchaspostcards,notecards,andenvelopes. Itisusefulforsinglepageprintingonletterheadorcoloredpaper.Ituses3rollersfeedingmethodtofeed50sheets ofgeneralpapers.

5)DuplexUnit

Ithaspapertransferringfunction,paperguidefunction,jamremovingfunction.Itisdesignedforbasicattachment,andthe duplexfeedingtakesasidefeedingmethod.UsablepapersareA4,letter,andlegalsizepaper.Forremovingajamoccurred inafrontpart,itisdesignedtoopenacassetteandaguide.Itisdesignedtoopenarearcovertoremoveajaminarearpart. Ifafaceuptrayisopen,theduplexoptioncannotbeused.

6)SCF(SecondCassetteFeeder)

Itisthesamemethodwiththemaincassette,andthecapacityis520sheets.Ithasaseparatedrivingmechanism.Itis designedforacommonusewithamaincassette.

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