The following symbols are used in this User Manual: 4
Safety instructions 5
Disposing of the packaging material 9
Proper disposal of your old appliance 9
Installing the hob 10
Safety instructions for the installer 10
Connecting to the mains power supply 11
Installing into the countertop 13
Parts and features 18
Cooking zones 18
Control panel 19
Components 20
Induction heating 20
The key features of your appliance 21
Safety shutoff 22
Virtual ame technology 23
Residual heat indicator 24
Temperature detection 24
Hob use 25
Initial cleaning 25
Cookware for induction cooking zones 25
Suitability test 26
Size of pans 26
Operating noises 27
Using suitable cookware 27
Using the touch control sensors 28
Switching the appliance on 29
Select cooking zone and heat setting 30
Switching the appliance off 31
Quick stop 31
Using the child safety lock 32
Timer 33
Using keep warm 35
Power boost control 36
Power management 36
Pause 37
Please take the time to read this owner’s manual, paying particular attention to the safety
information contained in the following section, before using your appliance. Keep this manual
Using this manual
for future reference.
If transferring ownership of the appliance, please remember to pass the manual on to the
new owner.
The following symbols are used in this User Manual:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
CAUTION
To reduce the risk of re, explosion, electric shock, or personal injury when using your hob,
follow these basic safety precaution.
NOTE
Useful tips, recommendations, or information that helps users manipulate the product.
The safety aspects of this appliance comply with all accepted technical and safety standards.
However, as manufacturers we also believe it is our responsibility to familiarize you with the
following safety instructions.
WARNING
This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for
their safety.
Children should be supervised to ensure that they do not play with the
appliance.
If the supply cord is damaged, it must be replaced by the manufacturer,
its service agent or similarly qualied persons in order to avoid a
hazard.
Appliance should allow the disconnection of the appliance from the
supply after installation. The disconnection may be achieved by having
the plug accessible or by incorporating a switch in the xed wiring in
accordance with the wiring rules.
If the surface is cracked, switch off the appliance to avoid the
possibility of electric shock.
During use the appliance becomes hot. Care should be taken to avoid
touching heating elements inside the hob.
Accessible parts may become hot during use. Young children should be
Safety instruction
kept away.
A steam cleaner is not to be used to clean the product.
Metallic objects such as knives, forks, spoons and lids should not be
placed on the hob surface since they can get hot.
After use, switch off the hob element by its control and do not rely on
the pan detector.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean
Safety instruction
the hob glass since they can scratch the surface, which may result in
shattering of the glass.
Appliance is not intended to be operated by means of an external timer
or separate remote-control system.
The appliance and its accessible parts become hot during use. Care
should be taken to avoid touching heating elements inside the
hob. Children less than 8 years of age shall be kept away unless
continuously supervised.
This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been given supervision
or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the
appliance. Cleaning and user maintenance shall not be made by children
without supervision.
Unattended cooking on a hob with fat or oil can be dangerous and may
result in re.
NEVER try to extinguish a re with water, but switch off the appliance
and then cover ame e.g. with a lid or a re blanket.
Danger of re: do not store items on the cooking surfaces.
The temperature of accessible surfaces may be high when the appliance
is operating.
Keep the appliance and its cord out of reach of children less than
8 years.
Be sure the appliance is properly installed and grounded by a qualied
technician.
The appliance should be serviced only by qualied service personnel.
Repairs carried out by unqualied individuals may cause injury or
serious malfunction. If your appliance is in need of repair, contact your
local service centre. Failure to follow these instructions may result in
damage and void the warranty.
Flush - mounted appliances may be operated only after they have
been installed in cabinets and workplaces that conform to the relevant
standards. This ensures sufcient protection against contact for
electrical units as required by the essential safety standards.
If your appliance malfunctions or if fractures, cracks or splits appear:
• switch off all cooking zones;
• disconnect the hob from the mains supply; and
• contact your local service centre.
If the cooktop cracks, turn the appliance off to avoid the possibility of
electric shock. Do not use your hob until the glass surface has been
replaced.
Do not use the hob to heat aluminium foil, products wrapped in
aluminium foil or frozen foods packaged in aluminium cookware.
Liquid between the bottom of the pan and the hob can produce steam
Safety instruction
pressure. Which may cause the pan to jump.
Always ensure that the hotplate and the base of the pan are kept dry.
The cooking zones will become hot when you cook.
Always keep small children away from the appliance.
Keep all packaging materials well out of the reach of children, as
packaging materials can be dangerous to children.
This appliance is to be used only for normal cooking and frying in the
home. It is not designed for commercial or industrial use.
Never use the hob for heating the room.
Safety instruction
Take care when plugging electrical appliances into mains sockets near
the hob. Mains leads must not come into contact with the cooktop.
Overheated fat and oil can catch re quickly. Never leave surface units
unattended when preparing foods in fat or oil, for example, when
cooking chips.
Turn the cooking zones off after use.
Always keep the control panels clean and dry.
Never place combustible items on the hob, it may cause re.
There is the risk of burns from the appliance if used carelessly.
Cables from electrical appliances must not touch the hot surface of the
hob or hot cookware.
Do not use the hob to dry clothes.
Users with Pacemakers and Active Heart Implants must keep their
upper body at a minimum distance of 30 cm from induction cooking
zones when turned on. If in doubt, you should consult the manufacturer
of your device or your doctor. (Induction hob model only)
Do not attempt to repair, disassemble, or modify the appliance yourself.
Always turn the appliance off before cleaning.
Clean the hob in accordance with the cleaning and care instructions
contained in this manual.
All materials used to package the appliance are fully recyclable. Sheet and hard foam parts
are appropriately marked. Please dispose of packaging materials and old appliances with due
regard to safety and the environment.
Proper disposal of your old appliance
WARNING
Before disposing of your old appliance, make it inoperable so that it cannot be a source
of danger. To do this, have a qualied technician disconnect the appliance from the mains
supply and remove the mains lead.
The appliance may not be disposed of in the household rubbish.
Information about collection dates and public refuse disposal sites is available from your
local refuse department or council.
Be sure the new appliance is installed and grounded only by qualied personnel.
Please observe this instruction. The warranty will not cover any damage that may occur as a
result of improper installation.
Technical data is provided at the end of this manual.
Safety instructions for the installer
Installing the hob
• A device must be provided in the
electrical installation that allows the
appliance to be disconnected from the
mains at all poles with a contact opening
width of at least 3 mm. Suitable isolation
devices include line protecting cut outs, fuses (screw type fuses are to be
removed from the holder), earth leakage
trips and contactors.
• With respect to re protection, this
appliance corresponds to EN 60335 2 - 6. This type of appliance may be
installed with a high cupboard or wall on
one side.
• The installation must guarantee shock
protection.
• The kitchen unit in which the appliance
is tted must satisfy the stability
requirements of DIN 68930.
• For protection against moisture, all cut
surfaces are to be sealed with a suitable
sealant.
• On tiled work surfaces, the joints in
the area where the hob sits must be
completely lled with grout.
• On natural, articial stone, or ceramic
tops, the snap action springs must be
bonded in place with a suitable articial
resin or mixed adhesive.
• Ensure that the seal is correctly seated
against the work surface without any
gaps. Additional silicon sealant must not
be applied; this would make removal
more difcult when servicing.
• The hob must be pressed out from below
when removed.
• A board can be installed underneath the
hob.
• The ventilation gap between the
worktop and front of the unit
underneath it must not be covered.
Before connecting, check that the nominal voltage of the appliance, that is, the voltage stated
on the rating plate, corresponds to the available supply voltage. The rating plate is located on
the lower casing of the hob.
WARNING
Shut off power to circuit before connecting
wires to circuit.
The heating element voltage is AC 230 V~.
The appliance also works perfectly on
networks with AC 220 V~ or AC 240 V~.
The hob is to be connected to the mains
using a device that allows the appliance to
be disconnected from the mains at all poles
with a contact opening width of at least
3 mm, eg. automatic line protecting cut out, earth leakage trips or fuse.
WARNING
The cable connections must be made
in accordance with regulations and the
terminal screws tightened securely.
WARNING
Once the hob is connected to the mains
supply, check that all cooking zones are
ready for use by briey switching each on
in turn at the maximum setting with suitable
cookware.
WARNING
Pay attention (conformity) to phase and
neutral allocation of house connection and
appliance (connection schemes); otherwise,
components can be damaged.
Warranty does not cover damage resulting
from improper installation.
WARNING
If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualied persons in order
to avoid a hazard.
Make a note of the serial number on the
appliance rating label prior to installation.
This number will be required in the case
of requests for service and is no longer
accessible after installation, as it is on the
original rating plate on the underside of the
appliance.
NOTE
Pay special attention to the minimum space
and clearance requirements.
NOTE
The bottom of the hob is equipped with two
fans. If there is a drawer under the hob it
should not be used to store small objects or
paper, since they could damage the fan or
interfere with the cooling if they are sucked
into it.
A. Induction coil
B. Induced currents
C. Electronic circuits
you place your cookware on a cooking
zone and you turn it on, the electronic
circuits in your induction hob produce
“induced currents” in the bottom of
the cookware which instantly raise
cookware’s temperature.
• Greater speed in cooking and frying:
As the pan is heated directly and not
the glass, the efciency is greater than
in other systems because no heat is
lost. Most of the energy absorbed is
transformed into heat.
appliance has a ceramic glass cooking
surface and four rapid - response
cooking zones.
• Touch control sensors: Your appliance is
operated using touch control sensors.
• Easy cleaning: One advantage of the
ceramic glass cooking surface and
The detachable control knob is their
accessibility. The smooth, at surface is
easy to clean.
• On/Off sensor: The “On/Off” control
sensor provides the appliance with a
separate mains switch. Touching this
sensor switches the power supply on or
off completely.
• Control and function indicators: Digital
displays and indicator lights provide
information about settings and activated
functions, as well as the presence of
residual heat in the various cooking
zones.
• Safety shutoff: A safety shutoff
ensures that cooking zones switch off
automatically after a period of time if
the setting has not been changed.
• Power Boost : Use this function to
heat up the contents of the pan faster
than maximum power level . (The
display will show .)
• Auto Pan-Detection: Each cooking zone
incorporates an automatic pan-detection
system, the system is calibrated in order
to recognize pans of a diameter just
slightly smaller than the cooking zone.
Pans must always be placed centrally on
each cooking zone. And you should use
suitable cookware.
• Digital displays:
• to , '' selected heat
settings
• residual heat (Stay Hot)
• residual heat
• the child lock is activated
• message, the touch sensor
button has been touched for longer
than 8 seconds.
• message, when the hob is
overheated because of abnormal
operation. (example : operation with
empty cookware)
• message, cookware is unsuitable
or too small or no cookware has
been placed on the cooking zone.
• Keep warm : Use this function to
keep cooked food warm.
The display will show .
• Pause : Use this fuction to switch
all cooking zones on to the low power
setting. (example : to take a telephone
call) The display will show .
• Wide Flex zone selector : Use this
function to expand cooking zone into
complete left side.
• Vritual Flame™: Get hassle free because
inform you 'Creating food now on the
cooktop' by visually telling.
easy, simple and intuitive by using
Magnectic Knob.
• Wide Flex zone: The Wide Flex zone is
a large, rectangle-shaped area designed
for cooking multiple dishes.
• Quick Stop: This option reduces the step
and time it takes to stop cooking by
simple one touch.
Safety shutoff
If one of the cooking zones is not switched off or the heat setting is not adjusted after an
extended period of time, that particular cooking zone will automatically switch itself off.
Any residual warmth will be indicated with , (for “hot”) in the digital displays
Parts and features
corresponding to the particular cooking zones.
The cooking zones switch themselves off at the following times.
Heat settingSwitch off
1-3After 6 hours
4-6After 5 hours
7-9After 4 hours
10-15After 1.5 hours
NOTE
If the Hob is overheated because of
abnormal operation, will be displayed. \
And the Hob will be switched off.
NOTE
If cookware is unsuitable or too small or no
cookware has been placed on the cooking
zone, will be displayed.
And after 1 minute the corresponding
cooking zone will be switched off.
NOTE
Should one or more of the cooking zones
switch off before the indicated time has
elapsed, see the section “Troubleshooting”.
Other reasons why a cooking zone will switch itself off
All cooking zones will switch themselves off if liquid boils over and lands on the control
panel.
The automatic shutoff will also be activated if you place a damp cloth on the control panel. In
both of these instances, the appliance will need to be switched on again using the main On/
Off control sensor after the liquid or the cloth has been removed.
Virtual ame technology creates the
appearance of ames when you turn on an
induction element.
• Virtual ame technology is available
only on the right burner.
• As you turn the knob to adjust the
power level, the color of the ames
change. (If you select Power Boost, the
ames bounce off the cookware.)
• The virtual ame may look different
depending on the appearance, size, or
position of the cookware. (For the best
results, use cookware that, matches the
element size. Cookware that is too large
can cover the virtual ame. Cookware
that is too small can cause the virtual
ame to be ill-formed.
• Impurities on the cookware bottom or
the cooktop surface can cause the virtual
ame to be ill-formed of incomplete.
Clean up the cookware or the cooktop
surface before using them.
When an individual cooking zone or the hob is turned off, the presence of residual heat is
shown with an , (for “hot”) in the digital display of the appropriate cooking zones.
Even after the cooking zone has been switched off, the residual heat indicator goes out only
after the cooking zone has cooled.
You can use the residual heat for thawing or keeping food warm.
WARNING
As long as the residual heat indicator is
illuminated, there is a risk of burns.
Parts and features
WARNING
If the power supply is interrupted, the
, symbol will go out and information
about residual heat will no longer be
available.
However, it may still be possible to burn
yourself. This can be avoided by always
taking care when near the hob.
Temperature detection
If for any reason the temperatures on any of the cooking zones were to exceed the safety
levels, should this happen then the cooking zone will automatically reduce to a lower power
level.
When you have nished using the hob, the cooling fan will continue to run until the hob’s
electronics has cooled down. And the cooling fan switched itself off depending upon the
temperature of the electronics.
Wipe the ceramic glass surface with a damp cloth and ceramic cooktop glass cleaner.
WARNING
Do not use caustic or abrasive cleaners. The surface could be damaged.
Cookware for induction cooking zones
The induction hob can only be turned on when cookware with a magnetic base is placed on
one of the cooking zones. You can use the following suitable cookware.
Cookware material
Cookware materialSuitable
Steel, Enamelled steelYes
Cast ironYes
Stainless steelIf appropriately labelled by the manufacturer
Aluminium, Copper, BrassNo
Glass, Ceramic, PorcelainNo
NOTE
Cookware for induction hob is labelled as
suitable by the manufacturer.
NOTE
Certain cookware can make noise when
being used on induction cooking zones.
These noise are not a fault in the appliance
and do not affect operation in any way.
NOTE
Non-stainless containers are less in
heat conductivity compared to stainless
containers, taking more time to cook.
Cookware is suitable for induction cooking,
if a magnet sticks to the bottom of the
cookware and cookware is labelled as
suitable by the cookware manufacturer.
Hob use
NOTE
Can be suitability test using the Magnetic
Knob.
NOTE
Induction cooking may not function properly
on nonferrous cookware whose edge doesn't
stick to the magnet, or on nonferrous
cookware whose bottom is iron-coated.
Size of pans
Induction cooking zones adapt automatically to the size of the bottom of the cookware up
to a certain limit. However the magnetic part of the bottom of the cookware must have a
minimum diameter depending upon the size of the cooking zone.
Diameter of cooking zonesMinimum diameter of the bottom of the cookware
220 mm140 mm
160 mm100 mm
Front or Rear Flex140 mm
Complete Flex240 mm (long side dimension), oval, sh kettle
You can save valuable energy by observing
the following points.
• Always position pots and pans before
switching on the cooking zone.
• Dirty cooking zones and pan bases
increase power consumption.
• When possible, position the lids
rmly on the pots and pans to cover
completely.
• Switch the cooking zones off before
the end of the cooking time to use the
residual heat for keeping foods warm or
for thawing.
Hob use
Using the touch control sensors
To operate the touch control sensors, touch the desired panel with the tip of your pointed
nger until the relevant displays illuminate or go out, or until the desired function is
activated.
Ensure that you are touching only one sensor panel when operating the appliance. If your
nger is too at on the panel, an adjacent sensor may be actuated as well.
The appliance is switched on using the On/
Off control sensor.
Touch the On/Off control sensor for
approximately 1 second.
The digital displays will show .
NOTE
After the On/Off control sensor has
been actuated to switch on your appliance,
a heat setting must be selected within
approximately 20 seconds. Otherwise, the
appliance will switch itself off for safety
reasons.
The default level is set to 15 when selecting
the cooking zone.
NOTE
If you try to rotate the magnetic knob by
grabbing the side or pushing it strongly, it
will not work.
NOTE
If more than one sensor is pressed for
longer than 8 seconds, will show in the
heat setting display. To reset, touch the On/Off control sensor.
NOTE
If you try to turn the knob with gloves on,
the knob may not work. If user rotate the
magnetic knob while wearing gloves, can
not set and adjust the power level.
To completely switch off the appliance, use
the On/Off control sensor.
Touch the On/Off control sensor for
1 seconds.
NOTE
After switching off a single cooking zone or
the entire cooking surface, the presence of
residual heat will be indicated in the digital
displays of the corresponding cooking zones
in the form of an , (for “hot”).
To switch off a cooking zone, press the
cooking zone selector during 2 seconds.
You can use the child safety lock to safeguard against unintentionally turning on a cooking
zone and activating the cooking surface. Also the control panel, with the exception of the
On/Off control sensor, can be locked in order to prevent the settings from being changed
unintentionally, for example, by wiping over the panel with a cloth.
Switching the child safety lock On/Off
1. Touch the Lock control sensor for
approximately 3 seconds.
An acoustic signal will sound as
conrmation.
2. Touch any control sensor.
will appear in the displays,
indicating the child safety lock has been
activated.
3. For switching the child safety lock off,
touch the Lock control sensor again
for 3 seconds. An acoustic signal will
sound as conrmation.
Using the timer as a safety shutoff:
If a specic time is set for a cooking zone, the cooking zone will shut itself off once
this period of time has elapsed. This function can be used for multiple cooking zones
simultaneously.
Setting the safety shutoff
The cooking zone(s) for which you want to apply the safety shutoff must be switched on.
1. After switched on, press the
corresponding cooking zone to activate
the ash signal for the corresponding
cooking zone display.
2. Press the Timer control sensor. The
number 10 will be displayed above the
timer display.
3. Use the Timer setting selectors ( or
) to set the desired amount of time, for
example, 15 minutes, after which the
cooking zone will automatically switch
itself off. The safety shutoff is now
activated.
NOTE
It is possible to timer setting control using
magnetic knob. The timer can be adjusted
from 0 to 99.
target burner and hold down the Timer
control sensor for 2 seconds. This
will cancel the burner’s timer settings
with a beep. If holding down the Timer
control sensor for 2 seconds without
selecting a burner, this will cancel
the timer settings of the last changed
burner.
To display the time remaining for any of
the cooking zones, use the Timer control
sensor.
The corresponding control indicator will
begin to blink slowly.
The settings are reset using the Timer setting selectors ( or ). After the set
period of time has elapsed, the cooking zone
automatically switches itself off, an acoustic
signal sounds as conrmation and the timer
display indicates.
Count up timer
For the count up timer to be used, the appliance must be switched on but all the cooking
zones must be not use timer as a safety shutoff.
NOTE
If you tap the Timer control sensor
without selecting a cooking zone, the
display turns on but no timer settings is
applied.
NOTE
To change the settings quicker, touch and
hold any of the or control sensors
until the desired value is reached.
The Power Boost function makes additional power available to the each cooking zones.
(example : bring a large volume of water to the boil)
Cooking zonesMax Boost time
220 mm10 min
160 mm10 min
Front or Rear Flex10 min
Complete Flex5 min
Hob use
After these times, the cooking zones
automatically return to power level .
NOTE
In certain circumstances, the Power Boost
function may be deactivated automatically
to protect the internal electronic
components of the hob.
Power management
The cooking zones have a maximum power available to them.
If this power range is exceeded by switching on the Power Boost function,
Power Management automatically reduced the heat setting of cooking zone.
The indicator for this cooking zone
alternates for some seconds between the set
A
A
B
B
heat setting and the maximum possible heat
setting. After then, the indicator changes
from the set heat setting to maximum
possible heat setting.
The Pause function simultaneously switches all cooking zones that are switched on
to the low power setting and then back to the heat setting that was previously set. This
function can be used to briey interrupt and then continue the cooking process e.g. to take a
telephone call.
When the Pause function is activated, all touch sensors except for the Pause, Lock
and the On/Off control sensors are disabled. To resume cooking, touch the PAUSE button
again.
Control PanelDisplay
To Switch On
To Switch Off
Touch Pause
Touch Pause
Return to previous power level
NOTE
Timer functions are not stopped by Pause
.
Flex control
The ex function can operate complete left side cooking zone for using large size cookware.
(example : oval cookware, sh kettle)
1. Touch the Wide Flex zone sensor.
2. Heat control using the magnetic Knob.
Heat setting display of left side (front,
rear) will be changed together.
The gures in the table below are guidelines. The heat settings required for various cooking
methods depend on a number of variables, including the quality of the cookware being used
and the type and amount of food being cooked.
Switch settingCooking methodExamples for Use
14-15
10-13
Warming
Sautéing
Frying
Intensive
Frying
Warming large amounts of liquid, boiling noodles,
searing meat, browning goulash, braising meat
Cleaning agents must not come into contact
with a heated ceramic glass surface: All
cleaning agents must be removed with
adequate amounts of clean water after
cleaning because they can have a caustic
effect when the surface becomes hot. Do not
use any aggressive cleaners such as grill or
oven sprays, scouring pads or abrasive pan
cleaners.
NOTE
Clean the ceramic glass surface after
each use when it is still warm to the
touch. This will prevent spillage from
becoming burnt onto the surface. Remove
scales, watermarks, fat drippings and
metallic discolouration with the use of a
commercially available ceramic glass or
stainless steel cleaner.
Light soiling
1. Wipe the ceramic glass surface with a
damp cloth.
2. Rub dry with a clean cloth. Remnants of
cleaning agent must not be left on the
surface.
Cleaning and care
3. Thoroughly clean the entire ceramic
glass cooking surface once a week with
a commercially available ceramic glass
or stainless steel cleaner.
4. Wipe the ceramic glass surface using
adequate amounts of clean water and
rub dry with a clean lint - free cloth.
Glass scrapers and ceramic glass cleaners
are available from specialty retailers.
1. Remove burnt-on sugar, melted plastic,
aluminium foil or other materials with a
glass scraper immediately and while still
hot.
WARNING
There is a risk of burning yourself when the
glass scraper is used on a hot cooking zone:
2. Clean the hob as normal when it has
cooled down. If the cooking zone on
which something has melted has been
allowed to cool, warm it up again for
cleaning.
NOTE
Scratches or dark blemishes on the ceramic
glass surface, caused, for example, by a
pan with sharp edges, cannot be removed.
However, they do not impair the function of
the hob.
Do not use vinegar, lemon juice or scale
remover on the hob frame; otherwise dull
blemishes will appear.
1. Wipe the frame with a damp cloth.
2. Moisten dried debris with a wet cloth.
Wipe and rub dry.
To avoid damaging your appliance
• Do not use the hob as a work surface or
for storage.
• Do not operate a cooking zone if there is
no pan on the hob or if the pan is empty.
• Ceramic glass is very tough and
resistant to temperature shock, but it
is not unbreakable. It can be damaged
by a particularly sharp or hard object
dropping onto the hob.
• Do not place pans on the hob frame.
Scratching and damage to the nish may
occur.
Cleaning and care
• Avoid spilling acidic liquids, for example,
vinegar, lemon juice and descaling
agents, onto the hob frame, since such
liquids can cause dull spots.
• If sugar or a preparation containing
sugar comes into contact with a hot
cooking zone and melts, it should be
cleaned off immediately with a kitchen
scraper while it is still hot. If allowed to
cool, it may damage the surface when
removed.
• Keep all items and materials that could
melt, for example, plastics, aluminium
foil and oven foils, away from the
ceramic glass surface. If something of
this nature melts onto the hob, it must
be removed immediately with a scraper.
A fault may result from a minor information that you can correct yourself with the help of
the following instructions. Do not attempt any further repairs if the following instructions do
not help in each specic case.
WARNING
Repairs to the appliance are to be performed only by a qualied service technician.
Improperly effected repairs may result in considerable risk to the user. If your appliance
needs repair, please contact your customer service centre.
ProblemPossible causeSolution
What should I do if the
cooking zones are not
functioning?
What should I do if the
cooking zones will not
switch on?
What should I do if
the display except for
, the residual
warmth indicator suddenly
disppears?
What should I do if, after
the cooking zones have
been switched off, residual
warmth is not indicated in
the display.
• The fuse in the house wiring
is intact.
• The control indicators in the
control panel are illuminated.
• The On/Off sensor was
accidentally actuated.
• The control panel is partially
covered by a damp cloth or
liquid.
• The On/Off sensor was
accidentally actuated.
• The control panel is partially
covered by a damp cloth or
liquid.
• The cooking zone was only
briey used and therefore did
not become hot enough.
C0Check the Auto Cook sensor.Restart the appliance using the Power
C1The temperature is sensed higher
than specied.
C2Check the Auto Cook sensor.
A2The DC Motor fails to operate
because of problems with the PCB
or wiring, or electrical disturbance
on the motor blade.
button. If the problem continues,
disconnect power for more than 30
seconds. Then, restart the appliance and
try again. If the problem still continues,
contact a local service center.
d0The sensor is pressed for more
than 8 seconds.
F0Communications between main
and sub PCBs fail.
F2The touch-enabled IC
communicates abnormally.
Check if the sensor pad is wet or pressed.
If the problem continues, restart the
appliance using the Power button. If the
problem still continues, contact a local
service center.
Restart the appliance using the Power
button. If the problem continues,
disconnect power for more than 30
seconds. Then, restart the appliance. If
the problem still continues, contact a local
service center.
What should I do if the cooking zone will
not switch on or off?
This could be due to one of the following
possibilities:
• The control panel is partially covered by
a damp cloth or liquid.
• The child safety lock is on.
What should I do if the display is
illuminated?
Check for the following:
• The control panel is partially covered by
a damp cloth or liquid.
To reset, press the On/Off control sensor.
• If liquid has overowd on control panel,
please wipe the liquid.
What should I do if the display is
illuminated?
Check for the following:
• The hob is overheated because of
abnormal operation.
• After hob is cooled down, press the On/
Off control sensor for resetting.
What should I do if the display is
illuminated?
Check for the following:
• Cookware is unsuitable or too small or
no cookware has been placed on the
cooking zone.
• If you use suitable cookware, displayed
message will automatically disapear.
What should I do if the cooling fan runs
after the hob is turned off?
Check for the following:
• When you have nished using the hob,
the cooling fan runs by itself for cooling
down.
• After the hob’s electronics has cooled
down, the cooling fan will be turned off.
If you request a service call because of
an information made in operating the
appliance, the visit from the customer
service technician may incur a charge even
during the warranty period.
Before calling for assistance or service, please check the section “Troubleshooting”.
If you still need help, follow the instructions below.
Is it a technical fault?
If so, please contact your customer service
centre.
Always prepare in advance for the
discussion. This will ease the process of
diagnosing the problem and also make it
easier to decide if a customer service visit is
necessary.
Please take note of the following
information.
• What form does the problem take?
• Under what circumstances does the
problem occur?
When calling, please know the model
and serial number of your appliance. This
information is provided on the rating plate
as follows:
• Model description
• S/N code (15 digits)
We recommend that you record the
Warranty and service
information here for easy reference.
• Model:
• Serial number:
When do you incur costs even during the
warranty period?
• If you could have remedied the
problem yourself by applying one of
the solutions provided in the section
“Troubleshooting”.
• If the customer service technician has
to make several service calls because
he was not provided with all of the
relevant information before his visit and
as a result, for example, has to make
additional trips for parts. Preparing for
your phone call as described above will
save you the cost of these trips.