Samsung NE59M4310SW, NE59M4310SB User Manual

Samsung NE59M4310SW, NE59M4310SB User Manual

Electric Range

User manual

NE59M4310**

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 1

 

 

11/18/2016 11:30:43 AM

 

 

 

 

 

 

AntiMemo-tip device

WARNING

To reduce the risk of tipping the range, the range must be secured by a properly installed Anti-Tip device. AFTER THE RANGE HAS BEEN INSTALLED, CONFIRM THAT THE ANTI-TIP DEVICE HAS BEEN PROPERLY INSTALLED AND VERIFY THAT THE ANTI-TIP DEVICE IS PROPERLY ENGAGED. Refer to the installation manual for instructions.

a)If the anti-tip device is not installed, a child or adult can tip the range and be killed.

b)Verify that the anti-tip device has been properly installed and engaged at the rear right (or rear left) of the range bottom.

c)If you move the range and then move it back into place, ensure the antitip device is re-engaged at the right or left rear of the range bottom.

d)Do not operate the range without the anti-tip device in place and engaged.

e)Failure to do so can result in death or serious burns to children or adults.

WARNING

Do not step, lean, or sit on the doors of the range. You can cause the range to tip, resulting in burns or serious injuries.

Confirm that the Anti-Tip device is installed properly. Then, to verify that the Anti-Tip device is engaged, grasp the top rear edge of the range and carefully attempt to tilt it forward. The Anti-Tip device should prevent the range from tilting forward more than a few inches.

If you pull the range out from the wall for any reason, make sure the antitip device is properly engaged when you push the range back against the wall. If it is not, there is a risk of the range tipping over and causing injury if you or a child stand, sit, or lean on the open door.

Never completely remove the leveling legs. If you remove the leveling legs, the range will not be secured to the anti-tip device properly.

2  English

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 2

 

 

11/18/2016 11:30:43 AM

 

 

 

 

 

 

Contents

Important safety instructions

4

 

 

Introducing your new range

20

 

 

Overview

20

What’s included with your range

20

Before you begin

21

 

 

Energy saving tips

21

Cooktop cooking

21

 

 

About cooktop cooking

21

How to set the appliance for cooktop cooking

23

Using the proper cookware

24

Choosing the proper cookware

25

Protecting the cooktop

25

Operating the oven

26

 

 

The oven control panel

26

Setting the clock

26

Setting the kitchen timer

27

Timed cooking

27

Delay start

28

Turning the oven light on and off

28

Minimum and maximum settings

28

Using the oven racks

29

Baking

30

Broiling

30

Using the keep warm feature

31

Using the sabbath feature

32

Extra features

33

Maintaining your appliance

34

 

 

Self-cleaning

34

Care and cleaning of the oven

36

Care and cleaning of the glass cooktop

37

Removing and re-installing the oven door

39

Removing and re-installing the storage drawer

40

Changing the oven light

40

Troubleshooting

Troubleshooting Information codes

Warranty (U.S.A)

Warranty (CANADA)

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 3

41

41

 

45

<![if ! IE]>

<![endif]>Contents

46

 

47

 

English  3

11/18/2016 11:30:43 AM

<![if ! IE]>

<![endif]>instructions safety Important

Important safety instructions

Read and follow all instructions before using your oven to prevent the risk of fire, electric shock, personal injury, or damage when using the range. This guide does not cover all possible conditions that may occur. Always contact your service agent or the manufacturer about problems that you do not understand.

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS

Warnings and Important safety instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your oven.

Important safety symbols and precautions

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury or death.

CAUTION

Hazards or unsafe practices that may result in minor personal injury or property damage.

SAVE THESE INSTRUCTIONS

4  English

CAUTION

To reduce the risk of fire, explosion, electric shock, or personal injury when using your range, follow these basic safety precautions.

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions explicitly.

Unplug the power plug from the wall socket.

Make sure the machine is grounded to prevent electric shock.

Call a Samsung service center for help. Note

These warning signs are here to prevent injury to you and others. Please follow them explicitly.

After reading this section, keep it in a safe place for future reference.

SAVE THESE INSTRUCTIONS

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 4

 

 

11/18/2016 11:30:43 AM

 

 

 

 

 

 

STATE OF CALIFORNIA PROPOSITION 65 WARNING (US ONLY)

WARNING : This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

FOR YOUR SAFETY

When using electrical appliances, you should follow basic safety precautions, including the following:

CAUTION

Use this appliance only for its intended purpose as described in this Owner’s Manual.

Potentially hot surfaces include the cooktop, areas facing the cooktop, the oven vent opening, surfaces near the opening, and crevices around the oven door.

Be sure your appliance is properly installed and grounded by a qualified technician.

User servicing - Do not repair or replace any part of the appliance unless specifically recommended in this manual. All other servicing should be referred to a qualified technician.

SAVE THESE INSTRUCTIONS

Always disconnect the power to the appliance before servicing by removing the fuse or switching off the circuit breaker.

Do not enter the oven.

Do not store items of interest to children in cabinets above a range or on the back guard of a range. Children climbing on the range to reach items could be seriously injured.

Do not leave children alone. Never leave children alone or unattended in an area where this appliance is in use. They should never be allowed to sit or stand on any part of the appliance.

Never use your appliance for warming or heating the room.

Do not use water on grease fires. Turn off the oven to avoid spreading the flames. Smother the fire or flames by closing the door or use a dry chemical, baking soda, or foam-type extinguisher.

Avoid scratching or striking the glass door, cooktop, or control panel. Doing so may lead to glass breakage. Do not cook on a product with broken glass. Shock, fire, or cuts may occur.

SAVE THESE INSTRUCTIONS

English  5

<![if ! IE]>

<![endif]>instructions safety Important

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 5

 

 

11/18/2016 11:30:44 AM

 

 

 

 

 

 

<![if ! IE]>

<![endif]>instructions safety Important

Important safety instructions

If there is a fire in the oven during self-cleaning, turn the oven off and wait for the fire to go out. Do not force the door open. The introduction of fresh air at self-cleaning temperatures may lead to a burst of flame from the oven. Failure to follow these instructions may result in severe burns.

If the oven is heavily soiled with oil, self-clean the oven before using the oven again. Leaving the oil in place creates a risk of fire.

Wipe up heavy soil on the oven bottom with a paper tower or rag before self-cleaning. Self-cleaning the oven when there is heavy soil on the oven bottom requires longer cleaning cycles and produces more smoke.

Storage in or on the appliance. Do not store flammable materials in the oven or near the surface units. Be sure all packing materials are removed from the appliance before operating it. Keep plastics, clothes, and paper away from parts of the appliance that may become hot.

Wear proper apparel. Never wear loose-fitting or hanging garments while using the appliance.

Use only dry potholders. Placing moist or damp potholders on hot surfaces may result in burns from steam. Do not let the potholder touch hot heating elements. Do not use a towel or other bulky cloth.

Teach children not to play with the controls or any other part of the range.

For your safety, do not use high-pressure water cleaners or steam jet cleaners to clean any part of the range.

The appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid creating a hazard.

SAVE THESE INSTRUCTIONS

SAVE THESE INSTRUCTIONS

6  English

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 6

 

 

11/18/2016 11:30:44 AM

 

 

 

 

 

 

SURFACE COOKING UNITS

• Never leave surface units unattended at high heat settings.

Boilovers cause smoking and greasy spillovers that may ignite.

Protective Liners – Do not use aluminum foil to line surface unit drip bowls or oven bottoms, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock or fire.

To avoid oil spillover and fire, use a minimum amount of oil when shallow pan-frying and avoid cooking frozen foods that have excessive amounts of ice.

Do not lift the cooktop. Lifting the cooktop can damage the range and cause the range to malfunction.

Do not operate the cooktop without cookware. If the cooktop operates without cookware, the control knobs will become hot.

Never use the glass cooktop surface as a cutting board.

SAVE THESE INSTRUCTIONS

Use care when touching the cooktop. The glass surface of the cooktop will retain heat after the controls have been turned off.

Be careful when placing spoons or other stirring utensils on the glass cooktop surface when it is in use. They may become hot and could cause burns.

Use proper pan sizes. This appliance is equipped with surface units of different size. Select pots and pans that have flat bottoms large enough to cover the surface area of the heating element. Using undersized cookware will expose a portion of the heating element to direct contact and may result in the ignition of clothing. Matching the size of the pot or pan to the burner will also improve efficiency.

Cookware Handles Should Be Turned Inward and Not Extend Over Adjacent Surface Units – To reduce the risk of burns, ignition of flammable materials, or spillage due to unintentional contact with cookware, position cookware handles so that they are turned inward and do not extend over adjacent surface units.

SAVE THESE INSTRUCTIONS

English  7

<![if ! IE]>

<![endif]>instructions safety Important

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 7

 

 

11/18/2016 11:30:44 AM

 

 

 

 

 

 

<![if ! IE]>

<![endif]>instructions safety Important

Important safety instructions

Glazed cookware. Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed cookware can be used for rangetop service without breaking due to sudden changes in temperature.

Cleaning. Read and follow all instructions and warnings on the cleaning cream labels.

Be sure you know which control knob operates each surface unit. Make sure you turned on the correct surface unit.

Always turn the surface units off before removing cookware.

When preparing flaming foods under the hood, turn the fan on.

Keep an eye on foods being fried at high or medium high heat settings.

Do not store heavy items above the cooktop surface that could fall and damage it.

Do not Use Decorative Surface Element Covers – If an element is accidentally turned on, the decorative cover will become hot and possibly melt. Burns will occur if the hot covers are touched. Damage may also be done to the cooktop.

ELECTRICAL SAFETY

• Proper Installation - Be sure your appliance is properly installed and grounded by a qualified technician.

The appliance should be serviced only by qualified service personnel. Repairs carried out by unqualified individuals may cause injury or a serious malfunction. If your appliance is in need of repair, contact a Samsung authorized service center. Failure to follow these instructions may result in damage and void the warranty.

Flush - mounted appliances may be operated only after they have been installed in cabinets and workplaces that conform to the relevant standards. This ensures that the appliances are installed in compliance with the appropriate safety standards.

If your appliance malfunctions or if fractures, cracks, or splits appear:

-switch off all cooking zones

-unplug the range from the AC wall outlet

-contact your local Samsung service center.

SAVE THESE INSTRUCTIONS

SAVE THESE INSTRUCTIONS

8  English

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 8

 

 

11/18/2016 11:30:44 AM

 

 

 

 

 

 

WARNING

If the surface is cracked, switch off and unplug the appliance to avoid the possibility of electrical shock. Do not use your cooktop until the glass surface has been replaced.

WARNING

Ensure that the appliance is switched off before replacing the lamp to avoid the possibility of electric shock.

The range should not be placed on a base.

CHILD SAFETY

WARNING

This appliance is not intended for use by young children or infirm persons without the adequate supervision of a responsible adult.

Young children should be supervised to ensure that they do not play with the appliance.

Keep children away from the door when opening or closing it as they may bump themselves on the door or catch their fingers in the door.

The cooking zones will become hot when you cook. To keep small children from being burned, always keep them away from the appliance while you are cooking.

During self-cleaning, the surfaces may get hotter than usual. Keep small children away from the oven when it is in the self-cleaning mode.

WARNING

Accessible parts may become hot during use. To avoid burns, young children should be kept away.

SAVE THESE INSTRUCTIONS

SAVE THESE INSTRUCTIONS

English  9

<![if ! IE]>

<![endif]>instructions safety Important

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 9

 

 

11/18/2016 11:30:44 AM

 

 

 

 

 

 

<![if ! IE]>

<![endif]>instructions safety Important

Important safety instructions

OVEN

• DO NOT TOUCH THE HEATING ELEMENTS OR INTERIOR SURFACES OF THE OVEN. Heating elements may be hot even though they are dark in color. Interior surfaces of an oven become hot enough to cause burns. During and after use, do not touch or let clothing or other flammable materials contact the heating elements or interior surfaces of the oven until they have had sufficient time to cool. Other surfaces of the appliance may become hot enough to cause burns. Among these surfaces are oven vent openings and surfaces near these openings, the oven door, and the window of the oven door.

Do not heat unopened food containers. The build-up of pressure may cause the container to burst and result in injury.

Do not use the oven to dry newspapers. If overheated, newspapers can catch on fire.

Do not use the oven for a storage area. Items stored in an oven can ignite.

SAVE THESE INSTRUCTIONS

10  English

Use care when opening the door. Let hot air or steam escape before you remove food from or put food into the oven.

Protective liners. Do not use aluminum foil to line the oven bottoms, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock or fire.

Keep oven vent ducts unobstructed. The oven vent is located above the right rear surface unit. This area could become hot during oven use. Never block this vent or place plastic or heat-sensitive items on it.

Placement of oven racks. Always place oven racks in the desired location while the oven is cool. If the rack must be moved while the oven is hot, use potholders. Do not let the potholders come in contact with the hot heating element in the oven.

SAVE THESE INSTRUCTIONS

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 10

 

 

11/18/2016 11:30:44 AM

 

 

 

 

 

 

Do not allow aluminum foil or a meat probe to contact the heating elements.

During use, the appliance becomes hot.

Care should be taken to avoid touching heating elements inside the oven.

Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass. They can scratch the surface which may result in the glass shattering.

CAUTION

Do not attempt to operate the oven during a power failure. If the power fails, always turn the oven off. If the oven is not turned off and the power returns, the oven may begin to operate again. Food left unattended could catch fire or spoil.

SELF-CLEANING OVENS

Do not clean the door gasket. The door gasket is essential for a good seal. Care should be taken not to rub, damage, or move the gasket.

• Never keep pet birds in the kitchen. Birds are extremely sensitive to the fumes released during an oven self-clean cycle. Fumes may be harmful or fatal to birds. Move birds to a well-ventilated room.

Clean only the parts listed in this manual in the selfclean cycle. Before self-cleaning the oven, remove the divider, rack, utensils, and any food.

Before operating the self-clean cycle, wipe grease and food soils from the oven. Excessive amounts of grease may ignite, leading to smoke damage to your home.

<![if ! IE]>

<![endif]>instructions safety Important

SAVE THESE INSTRUCTIONS

 

 

SAVE THESE INSTRUCTIONS

 

 

 

 

English 

11

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 11

 

 

11/18/2016

11:30:44 AM

 

 

 

 

 

 

 

 

 

<![if ! IE]>

<![endif]>instructions safety Important

Important safety instructions

• Do not use any commercial oven cleaner or oven liner protective coating of any kind in or on the outside of the oven.

Remove the nickel oven shelves from the oven before you begin the self-cleaning cycle or they may discolor.

If the self-cleaning mode malfunctions, turn the oven off and disconnect the power supply. Have it serviced by a qualified technician.

Excess spillage must be removed before you run the selfcleaning cycle.

VENTILATING HOOD

• Clean ventilating hoods frequently. Do not let grease accumulate on the hood or filter.

When flaming foods under the hood, turn the fan on.

GLASS/CERAMIC COOKING SURFACES

• DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS.

Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact the surface units or areas near the units until they have had sufficient time to cool. Among these areas are the cook-top and the facing of the cook-top.

Do not cook on a broken cooktop. If the cooktop should break, cleaning solutions and spillovers may penetrate the broken cook-top and create a risk of electric shock. Contact a qualified technician immediately.

Clean the cooktop with caution. If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burns. Some cleaners can produce noxious fumes if applied to a hot surface.

SAVE THESE INSTRUCTIONS

SAVE THESE INSTRUCTIONS

12  English

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 12

 

 

11/18/2016 11:30:44 AM

 

 

 

 

 

 

CRITICAL INSTALLATION WARNINGS

WARNING

• This appliance must be installed by a qualified technician or service company.

-Failing to have a qualified technician install the range may result in electric shock, fire, an explosion, problems with the product, or injury.

Unpack the oven, remove all packaging material and examine the oven for any damage such as dents on the interior or exterior of the oven, broken door latches, cracks in the door, or a door that is not lined up correctly. If there is any damage, do not operate the oven and notify your dealer immediately.

Plug the power cord into a properly grounded outlet with the proper configuration. Your oven should be the only item connected to this circuit.

Keep all packaging materials out of the reach of children. Children may use them for play and injure themselves.

Install your appliance on a level and hard floor that can support its weight.

-Failing to do so may result in abnormal vibrations, noise, or problems with the product.

This appliance must be properly grounded.

Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

-This may result in electric shock, fire, an explosion, or problems with the product

Do not cut or remove the ground prong from the power cord under any circumstances.

Connect the oven to a circuit that provides the correct amperage.

<![if ! IE]>

<![endif]>instructions safety Important

SAVE THESE INSTRUCTIONS

 

 

SAVE THESE INSTRUCTIONS

 

 

 

 

English 

13

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 13

 

 

11/18/2016

11:30:44 AM

 

 

 

 

 

 

 

 

 

<![if ! IE]>

<![endif]>instructions safety Important

Important safety instructions

• Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).

-This may result in electric shock or fire.

Do not use a damaged power cord or loose wall socket.

-This may result in electric shock or fire.

Do not pull or excessively bend the power cord.

Do not twist or tie the power cord.

Do not hook the power cord over a metal object, place a heavy object on the power cord, or insert the power cord between objects.

-This may result in electric shock or fire.

If the power cord is damaged, contact your nearest Samsung service center.

CRITICAL USAGE WARNING

CAUTION

• If the appliance is flooded by any liquid, please contact your nearest Samsung service center. Failing to do so may result in electric shock or fire.

If the appliance produces a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung service center.

-Failing to do so may result in electric shock or fire

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area immediately. Do not touch the power cord. Do not touch the appliance.

-A spark may result in an explosion or fire.

SAVE THESE INSTRUCTIONS

SAVE THESE INSTRUCTIONS

14  English

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 14

 

 

11/18/2016 11:30:44 AM

 

 

 

 

 

 

Take care not to contact the oven door, heating elements, or any of the other hot parts with your body while cooking or just after cooking.

-Failing to do so may result in burns.

-If materials inside the oven should ignite, keep the oven door closed, turn the oven off and disconnect the power cord, or shut off power at the fuse or circuit breaker panel. If the door is opened, the fire may spread.

Always observe safety precautions when using your oven. Never try to repair the oven on your own - there is dangerous voltage inside. If the oven needs to be repaired, contact an authorized Samsung service center near you.

If you use the appliance when it is contaminated by foreign substances such as food waste, it may result in a problem with the appliance.

Take care when removing the wrapping from food taken out of the appliance.

-If the food is hot, hot steam may be emitted abruptly when you remove the wrapping and this may result in burns.

SAVE THESE INSTRUCTIONS

Do not attempt to repair, disassemble, or modify the appliance yourself.

-Since a high voltage current enters the product chassis, it may result in electric shock or fire.

-When a repair is needed, contact your nearest Samsung service center.

If any foreign substance such as water has entered the appliance, contact your nearest Samsung service center.

-Failing to do so may result in electric shock or fire.

Do not touch the power cord with wet hands.

-This may result in electric shock.

Do not turn the appliance off while an operation is in progress.

-This may cause a spark and result in electric shock or fire.

Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.

-If a child places a plastic bag over its head, the child can suffocate.

SAVE THESE INSTRUCTIONS

English  15

<![if ! IE]>

<![endif]>instructions safety Important

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 15

 

 

11/18/2016 11:30:44 AM

 

 

 

 

 

 

<![if ! IE]>

<![endif]>instructions safety Important

Important safety instructions

Do not let children or any person with reduced physical, sensory, or mental capabilities use this appliance unsupervised.

Make sure that the appliance’s controls and cooking areas are out of the reach of children.

-Failing to do so may result in electric shock, burns, or injury.

Do not touch the inside of the appliance immediately after cooking. The inside of the appliance will be hot.

-Failing to do so may result in burns.

Do not use or place flammable sprays or objects near the oven.

-Flammable items or sprays can cause fires or an explosion.

Do not insert fingers, foreign substances, or metal objects such as pins or needles into inlets, outlets, or holes. If foreign substances are inserted into any of these holes, contact your product provider or nearest Samsung service center.

Do not tamper with or make any adjustments or repairs to the door. Under no circumstances should you remove the door or outer shell of the oven.

Do not store or use the oven outdoors.

Never use this appliance for purposes other than cooking.

-Using the appliance for any purpose other than cooking may result in fire.

Open the cap or stopper of sealed containers (herb tonic tea bottle, baby bottle, milk bottle and so on) before heating them. Make a hole in food items that have shells (eggs, chestnuts, etc) with a knife before cooking them.

-Failing to do so may result in burns or injury.

Never heat plastic or paper containers and do not use them for cooking.

-Failing to do so may result in fire.

Do not heat food wrapped in paper from magazines, newspapers, etc.

-This may result in fire.

SAVE THESE INSTRUCTIONS

SAVE THESE INSTRUCTIONS

16  English

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 16

 

 

11/18/2016 11:30:44 AM

 

 

 

 

 

 

Do not open the door when the food in the oven is burning.

-If you open the door, it causes an inflow of oxygen and may cause the food to ignite.

Do not apply excessive pressure to the door or the inside of the appliance. Do not strike the door or the inside or the appliance.

-Hanging on to the door may result in the product falling and cause serious injury.

-If the door is damaged, do not use the appliance. Contact a Samsung service center.

Do not hold food in your bare hands during or immediately after cooking.

-Use cooking gloves. The food may be very hot and you could burn yourself.

-As the handle and oven surfaces may be hot enough to cause burns after cooking, use cooking gloves to protect your hands from burns.

USAGE CAUTIONS

CAUTION

• If the surface is cracked, turn the appliance off.

-Failing to do so may result in electric shock.

Dishes and containers can become hot. Handle with care.

Hot foods and steam can cause burns. Carefully remove container coverings, directing the steam away your hands and face.

Remove lids from baby food jars before heating. After heating baby food, stir well to distribute the heat evenly. Always test the temperature by tasting before feeding the baby. The glass jar or the surface of the food may appear to be cooler than the interior, which can be hot enough to burn an infant’s mouth.

Take care as beverages or food may be very hot after heating.

-Especially when feeding a child. Check that it has cooled sufficiently.

SAVE THESE INSTRUCTIONS

SAVE THESE INSTRUCTIONS

English  17

<![if ! IE]>

<![endif]>instructions safety Important

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 17

 

 

11/18/2016 11:30:45 AM

 

 

 

 

 

 

<![if ! IE]>

<![endif]>instructions safety Important

Important safety instructions

• Take care when heating liquids such as water or other

• Do not put your face or body close to the appliance while

beverages.

cooking or when opening the door just after cooking.

- Make sure to stir during or after cooking.

- Take care that children do not come too close to the

- Avoid using a slippery container with a narrow neck.

appliance.

- Wait at least 30 seconds after heating before removing

- Failing to do so may result in children burning

the heated liquid.

themselves.

- Failing to do so may result in an abrupt overflow of the

• Do not place food or heavy objects over the edge of the

contents and cause burns.

oven door.

• Do not stand on top of the appliance or place objects (such

- If you open the door, the food or object may fall and this

as laundry, an oven cover, lighted candles, lighted cigarettes,

may result in burns or injury.

dishes, chemicals, metal objects, etc.) on the appliance.

• Do not abruptly cool the door, the inside of the appliance, or

- Items, such as a cloth, may get caught in the door.

a dish by pouring water over it during or just after cooking.

- This may result in electric shock, fire, problems with the

- This may result in damage to the appliance. The steam

product, or injury.

or water spray may result in burns or injury.

• Do not operate the appliance with wet hands.

• Do not operate while empty.

-This may result in electric shock.

Do not spray volatile substances such as insecticide onto the surface of the appliance.

-As well as being harmful to humans, it may also result in electric shock, fire, or problems with the product.

SAVE THESE INSTRUCTIONS

SAVE THESE INSTRUCTIONS

18  English

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 18

 

 

11/18/2016 11:30:45 AM

 

 

 

 

 

 

Do not defrost frozen beverages in narrow-necked bottles. The bottles can break.

Do not scratch the glass of the oven door with a sharp object.

-This may result in the glass being damaged or broken.

Do not store anything directly on top of the appliance when it is in operation.

Do not use sealed containers. Remove seals and lids before cooking. Sealed containers can explode due to the build up of pressure even after the oven has been turned off.

Take care that food you are cooking in the oven does not come into contact with the heating element.

-This may result in fire.

Do not over-heat food.

-Overheating food may result in fire.

CRITICAL CLEANING WARNINGS

CAUTION

• Do not clean the appliance by spraying water directly on to it.

Do not use benzene, thinner, or alcohol to clean the appliance.

-This may result in discoloration, deformation, damage, electric shock, or fire.

Take care not to hurt yourself when cleaning the appliance (externally or internally).

-You may hurt yourself on the sharp edges of the appliance.

Do not clean the appliance with a steam cleaner.

-This may result in corrosion.

Keep the inside of the oven clean. Food particles or spattered oils stuck to the oven walls or floor can cause paint damage and reduce the efficiency of the oven.

SAVE THESE INSTRUCTIONS

SAVE THESE INSTRUCTIONS

English  19

<![if ! IE]>

<![endif]>instructions safety Important

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 19

 

 

11/18/2016 11:30:45 AM

 

 

 

 

 

 

<![if ! IE]>

<![endif]>range new your Introducing

Introducing your new range

Overview

 

01

 

02

 

03

06

04

 

07

 

08

 

09

 

10

05

 

01

* Surface control

02

Oven control panel

03

Glass surface

 

knobs

 

(See page 26 for

 

 

 

(See page 22 for

 

more information)

 

 

 

more information)

 

 

 

 

04

Oven door

05

Storage drawer

06

Latch door

07

Automatic oven

08

* Oven light

09

Shelf position

 

light switch

 

 

 

 

10

Gasket

 

 

 

 

20  English

What’s included with your range

* Wire racks (2)

NOTE

If you need an accessory marked with a *, you can buy it from the Samsung Contact Center (1-800-726-7864).

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 20

 

 

11/18/2016 11:30:45 AM

 

 

 

 

 

 

Before you begin

Clean the oven thoroughly before using it for the first time. Then, remove the accessories, set the oven to bake, and then run the oven at 400 °F for 1 hour. There will be a distinctive odor. This is normal.

Ensure your kitchen is well ventilated during this conditioning period.

Energy saving tips

During cooking, the oven door should remain closed except when you turn food over.

Do not open the door frequently during cooking to maintain the oven temperature and to save energy.

If cooking time is more than 30 minutes, you can switch the oven off

5-10 minutes before the end of the cooking time to save energy. The residual heat will complete the cooking process.

To save energy and reduce the time needed for re-heating the oven, plan oven use to avoid turning the oven off between cooking one item and the next.

Whenever possible, cook more than one item at a time.

Cooktop cooking

About cooktop cooking

CAUTION

BEFORE COOKING

Do not use the glass cooktop surface as a cutting board.

Do not place or store items that can melt or catch fire on the glass cooktop, even when it is not being used.

Turn the surface units on only after placing cookware on them.

Do not store heavy items above the cooktop surface. They could fall and damage it.

CAUTION

DURING COOKING

Do not place aluminum foil or plastic items such as salt and pepper shakers, spoon holders, or plastic wrappings on the range when it is in use. The hot air from the vent could melt plastics or ignite flammable items.

Make sure the correct surface unit is turned on.

Never cook directly on the glass. Always use cookware.

Always place the pan in the center of the surface unit you are cooking on.

Never leave surface units unattended while using a high heat setting. Boilovers cause smoking and greasy spillovers that may catch fire.

Turn the surface units off before removing cookware.

Do not use plastic wrap to cover food. Plastic may melt onto the surface and be very difficult to remove.

English  21

<![if ! IE]>

<![endif]>begin you Before

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 21

 

 

11/18/2016 11:30:45 AM

 

 

 

 

 

 

<![if ! IE]>

<![endif]>cooking Cooktop

Cooktop cooking

CAUTION

AFTER COOKING

Do not touch the surface units until they have cooled down.

The surface may be still be hot and burns may occur if you touch the glass surface before it has cooled down sufficiently.

Immediately clean spills on the cooking area to prevent a tough cleaning, chore later.

If cabinet storage is provided directly above the cooking surface, make sure that the items are infrequently used and can be safely stored in an area subjected to heat. Temperatures may be unsafe for items such as volatile liquids, cleaners or aerosol sprays.

About the radiant surface elements

The temperature rises gradually and evenly. As the temperature rises, the radiant element will glow red. To maintain the selected setting, the element will cycle

on and off. The heating element retains enough heat to provide a uniform and consistent heat during the off cycle. For efficient cooking, turn off the element several minutes before cooking is complete. This will allow residual heat to complete the cooking process.

NOTE

Radiant elements have a limiter that allows the element to cycle ON and OFF, even at the HI setting. This helps to prevent damage to the ceramic cooktop. Cycling at the HI setting is normal and can occur if the cookware is too small for the radiant element or if the cookware bottom is not flat.

22  English

Location of the radiant surface elements and controls

The radiant control knobs operate the radiant surface elements on the cooktop as shown below.

06

 

07

02

05

04

 

01

 

03

01

Left Front:

02

Left Rear:

03

Right Front:

 

6”/9”, 3000 W

 

6”, 1200 W

 

6”/9”, 3000 W

04

Right Rear:

05

Warming center:

06

Hot surface

 

6”, 1200 W

 

100 W

 

indicator

07Cooktop on indicator

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 22

 

 

11/18/2016 11:30:45 AM

 

 

 

 

 

 

Hot surface indicator

Comes on when the unit is turned on or hot to the touch.

Stays on even after the unit is turned off.

Glows until the unit is cooled to approximately 150 °F.

Cooking areas

The cooking areas on your range are identified by permanent circles on the glass cooking surface. For the most efficient cooking, fit the pan size to the element size.

Pans should not extend more than ½” to 1” beyond the cooking area.

When a control is turned on, a glow can be seen through the glass cooking surface. The element will cycle on and off to maintain the preset heat setting, even at high settings.

For more information on selecting proper types of cookware, refer to the section “Using the proper cookware” on page 24.

How to set the appliance for cooktop cooking

CAUTION

The surface elements may be hot and burns may occur. Do not touch the surface elements until they have cooled down sufficiently.

At high or medium-high settings, never leave food unattended. Boilovers cause smoking and greasy spillovers may catch fire.

Be sure you turn the control knob to OFF when you finish cooking.

Surface unit control knob

2

2

 

A

B

 

1

1

 

Single Dual

1.Push the knob in.

2.Turn in either direction to the setting you want.

• Position A : Single burner

• Position B : Dual burner

CAUTION

The area between the high and off settings is not appropriate for cooking.

Recommended settings

SETTING

TYPE OF COOKING

 

 

HIGH

Starting most foods, bringing water to a boil, pan broiling

 

 

MEDIUM HIGH

Continuing a rapid boil, frying, deep fat frying

 

 

MEDIUM

Maintaining a slow boil, thickening sauces and gravies,

steaming vegetables

 

 

 

MEDIUM LOW

Keeping foods cooking, poaching, stewing

 

 

LOW

Keeping food warm, melting, simmering

 

 

English  23

<![if ! IE]>

<![endif]>cooking Cooktop

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 23

 

 

11/18/2016 11:30:46 AM

 

 

 

 

 

 

<![if ! IE]>

<![endif]>cooking Cooktop

Cooktop cooking

Using the warming center

The warming center, located in the back center of the glass surface, will keep hot, cooked food at serving temperature.

NOTE

The surface warmer will not glow red like the cooking elements.

CAUTION

Do not warm food on the warming center for more than two hours.

Use only cookware and dishes recommended as safe for oven and cooktop use.

Always use potholders or oven mitts when removing food from the warming center as cookware and plates will be hot.

When warming pastries and breads, the cover should have an opening to allow moisture to escape.

Always start with hot food. Eating uncooked or cold food placed on the

warming center could result in illness.

1.To turn the warming center on, press the Warming Center On/Off pad.

2.Select the power setting you want. Press the Warming Center Level pad once for 1, twice for 2, or three times for 3.

3.To turn the warming center off, press the Warming Center On/Off pad.

NOTE

Pressing the OFF/CLEAR pad does not turn the warming center off.

For best results, all foods on the warming center should be covered with a lid or aluminum foil. When warming pastries or breads, the cover should be vented to allow moisture to escape.

Recommended settings

LEVEL

TYPE OF FOOD

1Breads/Pastries, Casseroles, Gravies, Eggs

2Dinner plate with food, Soups (cream), Vegetables, Sauces, Stews, Meats

3Fried foods, Soups (liquid), Hot beverages

24  English

Using the proper cookware

Using the right cookware can prevent many problems, such as uneven cooking or extended cooking times. Using the proper pots and pans will reduce cooking times and cook food more evenly.

Check for flatness by rotating a ruler across the bottom of the cookware.

CORRECT

Flat bottom and straight sides.

Tight fitting lids.

Weight of handle does not tilt pan.

Pan is well balanced.

Pan size matches the amount of food to be prepared and the size of the surface element.

Made of a material that

conducts heat well. Always match pot diameter to element surface diameter.

INCORRECT

Curved and warped pan bottoms.

Pan overhangs element by more than one-half inch.

Pan is smaller than element.

Heavy handle tilts pan.

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 24

 

 

11/18/2016 11:30:47 AM

 

 

 

 

 

 

Choosing the proper cookware

What your cookware is made of determines how evenly and quickly heat is transferred from the surface element to the pan bottom.

ALUMINUM - Excellent heat conductor. Some types of food will cause the aluminum to darken. (Anodized aluminum cookware resists staining & pitting.). If aluminum pans are slid across the ceramic cooktop, they may leave metal marks that resemble scratches. Remove these marks as soon as the cooktop cools down.

COPPER - Excellent heat conductor but discolors easily. May leave metal marks on ceramic glass (see above).

STAINLESS STEEL - Slow heat conductor with uneven cooking results. Is durable, easy to clean and resists staining.

CAST IRON - A poor conductor; retains heat very well. Cooks evenly once cooking temperature is reached. Not recommended for use on ceramic cooktops.

ENAMELWARE - Heating characteristics will vary depending on the base material. Porcelain enamel coating must be smooth to avoid scratching ceramic cooktops.

GLASS - Slow heat conductor. Not recommended for ceramic cooktop surfaces because it may scratch the cooktop surface.

Protecting the cooktop

Cleaning

Clean the cooktop before using it for the first time.

Clean your cooktop daily or after each use. This will keep your cooktop looking good and can prevent damage.

If a spillover occurs while you are cooking, immediately clean the spill from the cooking area while it is hot to prevent a tough cleaning chore later. Using extreme care, wipe the spill with a clean dry towel.

Do not allow spills to remain on the cooking area or the cooktop trim for a long period of time.

Do not use abrasive cleansing powders or scouring pads which will scratch the cooktop.

Do not use chlorine bleach, ammonia, or other cleansers not specifically recommended for use on a glass-ceramic surface.

Preventing marks and scratches

Do not use glass cookware. It may scratch the cooktop.

Do not place a trivet or wok ring between the cooktop and the pan. These items can mark or scratch the cooktop.

Make sure the cooktop and the pan bottom are clean.

Do not slide metal pans across the cooktop.

Preventing stains

Do not use a soiled dish cloth or sponge to clean the cooktop surface.

A film will remain, which may cause stains on the cooking surface after the area is heated.

Continuously cooking on a soiled surface can result in a permanent stain.

Preventing other damage

Do not allow plastic, sugar, or foods with high sugar content to melt onto the hot cooktop. Should this happen, clean immediately.

Do not let a pan boil dry as this will damage the cooktop and the pan.

Do not use the cooktop as a work surface or cutting board.

Do not cook food directly on the cooktop. Always use the proper cookware.

English  25

<![if ! IE]>

<![endif]>cooking Cooktop

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 25

 

 

11/18/2016 11:30:47 AM

 

 

 

 

 

 

<![if ! IE]>

<![endif]>cooking Cooktop

Operating the oven

The oven control panel

READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN. For satisfactory use of your oven, become familiar with the various features and functions of the oven as described below. Detailed instructions for each feature and function follow later in this user manual.

03

05

04

06

01

02

13

12

07

08

09

10

11

01DISPLAY: Shows the time of day, oven temperature, whether the oven is in the bake, broil or self-cleaning mode, and the time set for the timer or automatic

oven operations.

02Up and Down arrow pads: Use to set any function requiring numbers such as the time of day on the clock, the timer, the oven temperature, the start time, and length of operation for timed baking.

Pad : Short taps to this pad will increase the time or temperature

by small amounts. Touch and hold the pad to increase the time or temperature by larger amounts.

Pad : Short taps to this pad will decrease the time or temperature by small amounts. Touch and hold the pad to decrease the time or temperature by larger amounts.

03 BAKE: Use to select the bake function of the oven. 04 BROIL: Use to select the broil function of the oven.

05KEEP WARM: Use to select the keep warm function of the oven to keep cooked foods warm.

06 SELF CLEAN: Use to select the Self-cleaning function of the oven.

26  English

07 TIMER ON/OFF: Use to set or cancel the minute timer. The minute timer does not start or stop cooking.

08COOKING TIME: Press, and then use the arrow pad to set the amount of time you want your food to cook. The oven will shut off when the cooking time has

run out.

09DELAY START: Press to set the oven to start and stop automatically at a time you set. (Bake, Cooking Time only.)

10CLOCK: Use to set the time of day.

11LAMP: Press to turn the oven light on or off.

12START/SET: Press to start any cooking or cleaning function in the oven.

13OFF/CLEAR: Press to cancel all oven operations except the clock and timer.

Setting the clock

The clock must be set to the correct time of day for the automatic oven timing functions to work properly.

The time of day cannot be changed during timed cooking or delay-timed cooking.

This model is set only 12-hour.

How to set the clock

1.Press Clock.

2.Press / pad to set the time of day.

3.Press Clock or START/SET to save the changes.

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 26

 

 

11/18/2016 11:30:47 AM

 

 

 

 

 

 

Setting the kitchen timer

The kitchen timer serves as an extra timer that will beep when the set time has elapsed. It does not start or stop cooking functions. You can use the kitchen timer with any of the other oven functions.

How to set the timer

1.Press Timer On/Off.

2.Enter the amount of time you want using the or pad. The timer can be set for any amount of time from 1 minute to 9 hours and 59 minutes.

If you make a mistake, press Timer On/Off and enter the amount of time again.

3.Press Timer On/Off.

4.When the set time has elapsed, the oven will beep and the display will show End until you press the Timer On/Off pad. You can cancel the timer at any time by pressing Timer On/Off.

Timed cooking

In timed cooking, the oven turns on immediately and cooks for the length of time you select. At the end of the cooking time, the oven turns off automatically.

You can use timed cooking only with bake mode.

How to set the oven for timed cooking

1.Press the pad for the cooking operation you want, eg. Bake. The default temperature is 350 °F.

2. Enter the temperature you want, eg. 375 °F, using the or pad.

3.Press Cooking Time.

4. Enter the cooking time you want, eg. 45 min, using the or pad.

You can set the cooking time for any amount of time from 1 minute to 9 hours and 59 minutes.

5.Press START/SET to begin cooking.

The oven will continue to cook until the set amount of time has elapsed, then turn off automatically unless you set the keep warm feature. (Refer to the section on the keep warm feature on page 31.)

6.You can cancel a cook time at any time by setting the cook time to 0 minutes. (Press Cooking Time -> set cook time to 0 min -> press START/SET)

When timed cooking is done, the range will beep 10 times.

CAUTION

Use caution with the timed cooking or delay start features. Use these features to cook cured or frozen meats and most fruits and vegetables. Foods that can easily spoil, such as milk, eggs, fish, meat, or poultry, should be chilled in the refrigerator first. Even when chilled, they should not stand in the oven for more than 1 hour before cooking begins, and should be removed promptly when cooking is completed. Eating spoiled food can result in sickness from food poisoning.

English  27

<![if ! IE]>

<![endif]>oven the Operating

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 27

 

 

11/18/2016 11:30:47 AM

 

 

 

 

 

 

<![if ! IE]>

<![endif]>oven the Operating

Operating the oven

Delay start

In a delay timed cooking, the oven’s timer turns the oven on and off at times you select in advance.

You can use the delay start with bake and self clean mode.

You can set the oven for a delay start before setting other cooking operations.

The clock must be set to the current time.

How to set the oven for delay start

1.Position the oven rack(s) and place the food in the oven.

2.Press the pad for the cooking operation you want, eg. Bake. The default temperature is 350 °F.

3.Use the or pad to enter the temperature you want, eg. 375 °F.

4.Press Cooking Time.

5.Enter the cooking time you want, eg. 45 min, using the or pad.

You can set the cooking time for any amount of time from 1 minute to 9 hours and 59 minutes.

6.Press Delay Start.

7.Enter the time you want the oven to turn on, eg. 4:30, using the or pad. (Set the Hour -> Press START/SET -> Set the Minute)

8.Press START/SET. At the set time, a short beep will sound. The oven will begin to bake.

28  English

Turning the oven light on and off

The oven light turns on automatically when the door is opened.

The oven light turns off automatically when the door is closed.

You can turn the oven light on and off manually by pressing the pad.

Minimum and maximum settings

All of the features listed in the table below have minimum and maximum time or temperature settings. A beep will sound each time a pad on the control panel is pressed and the entry is accepted. An error tone will sound in the form of a long beep if the entered temperature or time is below the minimum or above the maximum setting for the feature.

 

FEATURE

MINIMUM

MAXIMUM

 

 

 

 

 

Bake

175 °F (80 °C)

550 °F (285 °C)

 

 

 

 

 

Broil

LO

HI

 

 

 

 

 

Warming Center

-

3 Hr.

 

 

 

 

 

Keep Warm

-

3 Hr.

 

 

 

 

 

Self Clean

2 Hr.

5 Hr.

 

 

 

 

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 28

 

 

11/18/2016 11:30:47 AM

 

 

 

 

 

 

Using the oven racks

Oven rack positions

7

6

5

4

3

2

1

Rack and Pan placement

3 or 4

Single Oven Rack

Recommended rack position for cooking

Type of food

Rack Position

 

 

Broiling hamburgers

7

 

 

Broiling meats or small

5-7

cuts of poultry, fish

 

 

 

Bundt cakes, pound

 

cakes, frozen pies,

4 or 3

casseroles

 

 

 

Angel food cakes, small

2

roasts

 

 

 

Turkey, large roasts,

1

hams, fresh pizza

 

 

 

This table is for reference only.

Centering the baking pans in the oven as much as possible will produce better

results. If baking with more than one pan, place the pans so each has at least 1˝ to 1½˝ of air space around it.

When baking on a single oven rack, place the oven rack in position 3 or 4. See the figure on the left.

 

When baking cakes and cookies on

5

multiple racks, place the oven racks in

 

positions 2 and 5. See the figure on the left.

2

Using Multiple Oven Racks

 

 

Type of Baking

Rack Position

Multiple Oven Rack

Cakes and Cookies

2 and 5

 

Before using the racks

The oven has two racks.

Each rack has stops that need to be placed correctly on the supports. These stops will keep the rack from coming completely out.

REMOVING THE RACKS

1.Pull the rack straight out until it stops.

2.Lift up the front of the rack, and then pull it out.

REPLACING THE RACKS

1.Place the end of the rack on the support.

2.Tilt the front end up and push the rack in.

CAUTION

Do not cover a rack with aluminum foil or place aluminum foil on the oven bottom. This will hamper heat circulation, resulting in poor baking, and may damage the oven bottom.

Arrange the oven racks only when the oven is cool.

English  29

<![if ! IE]>

<![endif]>oven the Operating

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 29

 

 

11/18/2016 11:30:47 AM

 

 

 

 

 

 

<![if ! IE]>

<![endif]>oven the Operating

Operating the oven

Baking

The oven can be programmed to bake at any temperature from 175 °F to 550 °F. Baking temperature and time will vary depending on the ingredients and the size and shape of the baking pan used. Dark or nonstick coatings may cook faster with more browning.

How to set the temperature

1.Press Bake. The default temperature is 350 °F.

2.Enter the temperature you want using the or pad, eg. 375.

3.To start baking, press START/SET. The temperature display will start to change once the oven temperature reaches 175 °F.

4.If you want to cancel baking or if you have finished, press OFF/CLEAR.

Place food in the oven after preheating if the recipe calls for it. Preheating is very important for good results when baking cakes, cookies, pastry, and breads. After the oven has reached the desired temperature, the range will beep 6 times.

How to adjust the temperature while cooking

1.Press Bake. The display will show the present temperature, eg. 375 °F.

2.Enter the temperature you want, eg. 425 °F, using the or pad.

3.Complete the entry by pressing START/SET.

30  English

Broiling

Broiling is a method of cooking tender cuts of meat by direct heat under the broil element of the oven.

The high heat cooks quickly and gives a rich, brown outer appearance. Broil mode is best for meats, fish, and poultry up to 1” thick.

Broil stop position

Broil stop position

How to set the oven for broiling

Leave the door open at the broil stop position. The door will stay open by itself, yet the proper temperature is maintained in the oven.

CAUTION

Should an oven fire occur, close the oven door and turn the oven off. If the fire continues, throw baking soda on the fire or use a foam-type fire extinguisher. Do not put water or flour on the fire. Flour can explode and water can cause a grease fire to spread and cause personal injury.

1.Select the broil setting you want. Press Broil once for Hi or twice for Lo.

Use Lo to cook foods such as poultry or thick cuts of meat thoroughly without over-browning them.

2.To start broiling, press START/SET.

Broil one side until the food is browned. Turn over and broil the other side.

3.Press OFF/CLEAR once you have finished cooking or if you want to cancel broiling.

NE59M4310_AA_DG68-00881A-00_EN+CFR+MES.indb 30

 

 

11/18/2016 11:30:48 AM

 

 

 

 

 

 

Loading...
+ 126 hidden pages