Samsung ND1124HXEA, ND0904HXEA User Manual
Cassette Type Series
4 Way cassette
Air Conditioner
user manual
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features of your new
air conditioner
• Cool Summer Offer
On those hot sweltering summer days and long restless nights, there is no better escape
from the heat than the cool comforts of home. Your new air conditioner brings an end to
exhausting hot summer days and lets you rest. This summer, beat the heat with your own
air conditioner.
• Cost Efficient System
Your new air conditioner not only provides maximum cooling power in the summer, but can
also be an efficient heating method in the winter with the advanced “Heat pump” system.
This technology is up to 300% more efficient than electrical heating, so you can further
reduce its running cost. Now, meet year-round needs with one air conditioner.
• A Look for Everywhere
The elegant and harmonious design gives priority to the esthetics of your space and
complements any of your existing interior décor. With its soft color and rounded-edge shape,
the new air conditioner adds class to any room. Enjoy what your air conditioner offers both
functionally and esthetically.
• Compact and easy-to-use Cassette type
Designed to be installed into most types of suspended ceiling, the cassette type air
conditioner is ideal for business and commercial accommodations. Fresh cool/warm air
can be provided through the controllable 1, 2 or 4 sides of the unit. All functions of the air
conditioner will be controlled easily via a remote control.
For easy future reference write the model and serial number
down. You will find your model number on the right side of
the air conditioner.
Model #
Serial #
02_ features
safety information
To prevent electric shock, disconnect the power before servicing, cleaning, and installing the unit.
SAFETY INFORMATION
Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to
safely and efficiently operate the extensive features and functions of your new appliance.
Because the following operating instructions cover various models, the characteristics of your air
conditioner may differ slightly from those described in this manual. If you have questions, call your nearest
contact center or find help and information online at www.samsung.com.
What the icons and signs in this user manual mean:
ENGLISH
WARNING
Risk of death or serious personal injury.
CAUTION
Potential risk of personal injury or material damage.
To reduce the risk of fire, explosion, electric shock, or personal injury when
CAUTION
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
using your air conditioner, follow these basic safety instructions:
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions carefully.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the contact center for help.
Recommended instructions or useful information for use.
SEVERE WARNING SIGNS
WARNING
Do not place the air conditioner near hazardous substances or equipment that
releases free flames to avoid fire, explosions or injuries.
• Potential risk of fire hazard or explosion.
Do not block or place items in front of the air conditioner. Do not step, hang onto, or
place heavy items on the air conditioner.
• Potential risk of personal injury.
Do not install the outdoor unit at an unstable place or elevated surface where there is
potential risk of falling.
• If the outdoor unit falls, it may cause personal injury or loss or property.
Any changes or modifications performed not following by the installation manual,
failure or damage may occur on the condition. In this case, user will be responsible for
all the repair expenses.
safety information _03
safety information
SEVERE WARNING SIGNS
WARNING
If any gas or impurities other than R410A refrigerant come into the refrigerant pipe,
serious problem may occur and it may cause injury.
Do not spray flammable gases such as insecticide near the air conditioner.
• Potential risk of electric shock, fire or unit malfunction.
Do not insert anything such as fingers or branches into the air conditioner vents.
• Keep children away from the air conditioner. Potential risk of personal injury.
Do not cut the power plug and connect to a different power cable.
Never attempt to lengthen the power cable.
• Potential risk of fire or electric shock.
Do not yank the power cable and touch the power plug with hands.
• Potential risk of fire or electric shock.
Never use a damaged power plug, power cable, or loosened power receptacle.
• Potential risk of fire or electric shock.
The electric work must be done by qualified service technician in accordance with the
national wiring regulations with rated cables.
• If the capacity of the power cable is insufficient or electric work have not done properly, electric
shock or fire may occur.
You should connect the power cable into the power cable terminal and fasten it with a
clamp.
Do not connect the air conditioner with heating apparatus or attempt to disassemble,
remodel or repair it by yourself.
• Potential risk of malfunction, electric shock or fire. If repairs are needed, consult the contact center.
Consult the place of purchase or a contact center to disassemble or reinstall the air
conditioner.
• Potential risk of unit malfunction, water leakage, electric shock, or fire.
Consult the place of purchase or contact center to install the air conditioner.
• Improper installation carries a risk of unit malfunction, water leakage, electric shock or fire.
• If installing in specialty areas, such as a factory complex or saline coastal area, consult the place of
purchase or contact center for specific installation details.
Install the air conditioner with the support bracket securely fastened to use for an
extended period of time.
• If the air conditioner falls, it may cause personal injury or loss of property.
If the indoor unit gets wet, turn the power off immediately and call your nearest
contact center.
• Potential risk of fire or electric shock.
Install an exclusive circuit breaker and short-circuit breaker for the air conditioner.
• Potential risk of electric shock or fire.
If the power cable is damaged, the manufacturer or a qualified service technician
must replace it.
Always make sure that the power supply is compliant with current safety standards.
Always install the air conditioner in compliance with current local safety standards.
Verify that the voltage and frequency of the power supply comply with the
specifications and that the installed power is sufficient to ensure the operation of any
other domestic appliance connected to the same electric lines.
04_ safety information
The air conditioner must be installed in accordance with national wiring regulations
and safety regulations wherever applicable.
Install the supplied cables firmly. Fix them securely so that external force is not
exerted to the terminal block.
• If the connection is loose, heat may generate and cause electric shock or fire.
Use a rated circuit breaker only.
• Never use steel wires or copper wires as a circuit breaker. It may cause fire or unit malfunction.
Use an exclusive power source for the air conditioner.
• Potential risk of electric shock or fire.
Do not put undue stress or place heavy object on the power cable.
Do not bend the power cable excessively.
• Potential risk of fire or electric shock.
Always verify that electric connections (cable entry, section of leads, protections...)
are compliant with the electric specifications and with the instructions provided in the
wiring scheme.
Always verify that all connections comply with the standards applicable to the
installation of air conditioners.
Use a receptacle that has a ground terminal. The receptacle must be used exclusively
for the air conditioner.
• Improper electrical grounding may cause electric shock or fire.
Be sure to ground the unit. Do not connect the ground wire to gas or water pipes,
lighting rods, or telephone grounding lines.
• If the unit is not properly grounded, electric shock may result.
Always verify that a suitable grounding connection is available.
ENGLISH
Disconnect the air conditioner from power supply before it is repaired or
disassembled.
CAUTION SIGNS
CAUTION
Connect the refrigerant tubes first then the electrical lines, when installing the unit.
Always disassemble the electric lines before the refrigerant tubes.
Verify that the air conditioner is connected to the power supply in accordance with the
instructions provided in the wiring diagram included in the manual.
The manufacturer shall not be responsible for damage originating from unauthorized
changes or the improper connection of electric and hydraulic lines.
Failure to comply with these instructions or to comply with the requirements set
forth in the “Operating limits” table, included in the manual, and shall immediately
invalidate the warranty.
Ensure no water gets into the air conditioner.
• Potential risk or electric shock.
Turn off the air conditioner using the provided remote control or control accessory
(if provided). Do not unplug to turn off the unit (unless there is an immediate danger).
Do not open the front grille during operation.
• Potential risk of electric shock or unit malfunction.
Cool air should not flow directly towards people, pets, and plants.
• It is harmful to your health, pets, and plants.
Do not run the air conditioner for an extended period of time in a room with the door
closed or with babies, elderly or disabled people.
• Open the door or windows to ventilate your room at least once an hour to prevent oxygen shortage.
Do not drink drain water coming out of the air conditioner.
• Potential risk of health hazard.
safety information _05
safety information
CAUTION SIGNS
CAUTION
Do not expose the dust filter to direct sunlight while drying.
• Strong direct sunlight may deform the dust filter.
Do not allow children to climb on the air conditioner.
Use only rated accessories and install the air conditioner with rated equipments.
• If you do not use the rated accessories, the air conditioner may drop from its place, water may leak
or electric shock or fire may occur.
Do not use the air conditioner as a cooling precision instrument for food, pets, plants,
cosmetics or machinery.
Do not give excessive shock to the air conditioner.
• Potential risk of fire or unit malfunction.
Do not spray water directly on the air conditioner or use benzene, thinner or alcohol to
clean the surface of the unit.
• Potential risk of electric shock or fire.
• Potential risk of damage to the air conditioner.
Do not place any objects, especially containers with liquid.
Do not touch the pipe connected to the air conditioner.
This appliance should be installed according to the provided installation manual.
Install the shortest possible length of pipe.
• If the length of pipe gets unnecessarily long, the life of air conditioner can be shorten and become
inefficient.
Install the power cable and communication cable of the indoor and outdoor unit at
least 1m away from the electric appliance.
Install the indoor unit away from lighting apparatus using the ballast.
• If you use the wireless remote control, reception error may occur due to the ballast of the lighting
apparatus.
For maximum safety, installers should always carefully read the following warnings.
Do not install the air conditioner in following places.
• Place where there is mineral oil or arsenic acid.
• Resin parts flame and the accessories may drop or water may leak. The capacity of the heat
exchanger may reduce or the air conditioner may be out of order.
• The place where corrosive gas such as sulfurous acid gas generates from the vent pipe or air outlet.
• The copper pipe or connection pipe may corrode and refrigerant may leak.
• The place where there is a machine that generates electromagnetic waves.
The air conditioner may not operate normally due to control system.
• The place where there is a danger of existing combustible gas, carbon fiber of flammable dust.
• The place where thinner or gasoline is handled Gas may leak and it may cause fire.
If the air conditioner is installed in a small room, measures must be taken to prevent
the refrigerant concentration in the room from exceeding the safety limit in the event
of refrigerant leakage.
Consult a dealer regarding the appropriate measures to prevent the allowable
concentration from being exceeded.
• If the refrigerant leaks, and cause the concentration limit to be exceeded, hazards due to lack of
oxygen in the room may result.
Install the air conditioner away from direct exposure to sunlight, heating apparatus,
and humid places.
• Hang curtains on windows to boost cooling efficiency and to avoid the risk of electric shock.
The air conditioner is composed of moving parts. Keep children away from the unit to
avoid physical injury.
06_ safety information
Check for damage on delivery. If damaged, do not install the air conditioner and call
the place of purchase immediately.
Insert the dust filter before operating the air conditioner.
• If there is no dust filter inside the air conditioner, accumulated dust may shorten the life of the air
conditioner and cause electricity waste.
Keep indoor temperatures stable and not extremely cold, especially where there are
children, elderly or disabled people.
Clean the dust filter every 2 weeks. Clean the filter more frequently if the air
conditioner is operated in dusty areas.
The packaging material and used batteries of the remote controller (optional) must be
disposed of in accordance with the national standards.
The refrigerant used in the air conditioner must be treated as chemical waste. Dispose
the refrigerant following national standards.
Have a qualified service technician install the air conditioner and perform a trial
operation.
Firmly connect the drain hose to the air conditioner for proper water drainage.
Install the outdoor unit where operating noise and vibration will not disturb your
neighbor and in a well-ventilated area with no obstacle.
• Potential risk of malfunction.
• Operating noise may disturb your neighbor.
Make sure that children take precautions against access to the air conditioner and
they do not play with the unit.
When using a wireless remote control, the distance should not be more than 7 meters
from the air conditioner.
If the remote control is not used for a long period of time, remove the batteries to
prevent leakage of electrolyte.
When cleaning the outdoor unit, touch the heat exchanger radiator fins with extreme
care.
• Wearing thick gloves can protect your hands.
Make sure that the condensed water dripping from the drain hose runs out properly
and safely.
Store the operation and installation manual in a safe location and remember to hand it
over to the new owner if the air conditioner is sold or transferred.
All the materials used for the manufacture and packaging of the air conditioner are
recyclable.
After completing the installation, always carry out a functional test and provide the
instructions on how to operate the air conditioner to the user.
The appliance is not intended for use by young children or infirm persons without
supervision: Young children should be supervised to ensure that they do not play with
the appliance.
Clean the air conditioner after the inner fan stops operating.
• Potential risk of injury or electric shock.
Inspect the condition, electric connections, pipes and external case of the air
conditioner regularly by a qualified service technician.
Do not open doors and windows in the room being cooled during operation unless
necessary.
Do not block the air conditioner vents. If objects block the air flow, it may cause unit
malfunction or poor performance.
Make sure there are no obstacles under the indoor unit.
• Potential risk of fire or loss of property.
Make sure that there are no obstacles or covers that block the air conditioner.
Allow sufficient space for air circulation.
• Insufficient ventilation may result in poor performance.
ENGLISH
safety information _07
safety information
CAUTION SIGNS
CAUTION
Make sure the voltage and frequency of the electric system are compatible with the
air conditioner.
If a power outage occurs while the air conditioner is working, turn off the power
source immediately.
Max current is measured according to IEC standard for safety and current is
measured according to ISO standard for energy efficiency.
The unit must be plugged into an independent circuit if applicable or connect the
power cable to the auxiliary circuit breaker. An all pole disconnection from the power
supply must be incorporated in the fixed wiring with a contact opening of >3mm.
After connecting the power cable between the indoor/outdoor unit, attach the cover
of component box securely and make sure it is not loose.
For the power cable, use the grade of H07RN-F or H05RN-F materials.
The unbalanced power must be maintained within 10% of supply rating among whole
indoor units.
If the power is unbalanced greatly, it may shorten the life of the condenser.
If the unbalanced power is exceeded over 10% of supply rating, the indoor unit is
protected, stopped and the error mode indicates.
To protect the product from water and possible shock, you should keep the power
cable and the connection cord of the indoor and outdoor units in the protection tube.
Connect the power cable to the auxiliary circuit breaker.
You must keep the cable in a protection tube.
Keep distances of 50mm or more between power cable and communication cable.
Maximum length of power cable is decided within 10% of power drop. If it exceeds,
you must consider another power supplying method.
The circuit breaker (MCCB, ELB) should be considered more capacity, if many indoor
units are connected from one breaker.
Use solderless ring terminal to connect the power cable to the power terminal block.
Use an appropriate screwdriver for tightening the terminal screws.
Over-tightening the terminal screws may break them.
The air conditioner should be used only for the applications for which it has been
designed: the indoor unit is not suitable to be installed in areas used for laundry.
Our units must be installed in compliance with the spaces indicated in the installation
manual to ensure either accessibility from both sides or ability to perform routine
maintenance and repairs. The units’ components must be accessible and that can
be disassembled in conditions of complete safety either for people or things. For this
reason, where it is not observed as indicated into the Installation Manual, the cost
necessary to reach and repair the unit (in safety, as required by current regulations
in force) with slings, trucks, scaffolding or any other means of elevation won’t be
considered in-warranty and charged to end user.
Ensure the off-on and protection switches are properly installed.
Do not use the air conditioner if damaged. If problems occur, immediately stop
operation and disconnect the plug from the power supply.
If the air conditioner will not be used for an extended period of time (for example, over
several months), unplug the power from the wall.
Call the place of purchase or a contact center if repairs are needed.
• Potential risk of fire or electric shock if disassembly or repairs are attempted by a non-qualified
service technician.
If you smell burning plastic, hear strange sounds, or see smoke coming from the unit,
unplug the air conditioner immediately and call a contact center.
• Potential risk of fire or electric shock.
08_ safety information
contents
VIEWING THE PARTS
10
USING YOUR AIR CONDITIONER
11
CLEANING AND MAINTAINING
THE AIR CONDITIONER
12
APPENDIX
16
INSTALLATION PART
18
10 Main parts
10 Indicator
ENGLISH
11 Tips on using your air conditioner
12 Cleaning the exterior
13 Cleaning air filter and grille
14 Maintaining your air conditioner
14 Periodical checks
15 Internal protections via the unit control
system
16 Troubleshooting
17 Operation ranges
18 Indoor Unit Installation
18 Performing Leak Test & Insulation
19 Drain pipe and Drain Hose Installation
20 Wiring Work
21 Setting an indoor unit address and
installation option
This product has been determined to be in compliance with the Low Voltage Directive (2006/95/EC), and the
Electromagnetic Compatibility Directive (2004/108/EEC) of the European Union.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes
at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of
material resources.
Household users should contact either the retailer where they purchased this product, or their local government office,
for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product should not be mixed with other commercial wastes for disposal.
contents _09
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