Samsung ML-2955ND-XAA User Manual
User’s Guide
Basic
ML-295x Series
imagine the possibilities
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
Contents
2
46 Available maintenance parts
1. Introduction
4 Key benefits
6 Features by models
8 Useful to know
9 About this user’s guide
10 Safety information
16 Machine overview
19 Control panel overview
21 Turning on the machine
22 Installing the driver locally
23 Reinstalling the driver
2. Menu overview and basic setup
47 Redistributing toner
48 Replacing the toner cartridge
50 Cleaning the machine
4. Troubleshooting
55 Tips for avoiding paper jams
56 Clearing paper jams
62 Understanding the status LED
5. Appendix
66 Specifications
76 Regulatory information
25 Printing a demo page
26 Media and tray
38 Basic printing
3. Maintenance
44 Ordering supplies and accessories
45 Available supplies
87 Copyright
1. Introduction
This chapter provides information you need to know before using the
machine.
•Key benefits 4
•Features by models 6
•Useful to know 8
• About this user’s guide 9
• Safety information 10
• Machine overview 16
• Control panel overview 19
• Turning on the machine 21
• Installing the driver locally 22
• Reinstalling the driver 23
Key benefits
Environmentally friendly
• To save toner and paper, this machine supports the Eco feature.
• To save paper, you can print multiple pages on a single sheet of
paper (see Advanced Guide).
• To save paper, you can print on both sides of the paper (doublesided printing) (see Advanced Guide).
• To save electricity, this machine automatically conserves electricity
by substantially reducing power consumption when not in use.
Print with excellent quality and speed
Convenience
• Easy Capture Manager allows you to easily edit and print whatever
you captured using the Print Screen key on the keyboard (see
Advanced Guide).
• Samsung Easy Printer Manager and Samsung Printer Status (or Smart
Panel) are a program that monitors and informs you of the machine’s
status and allows you to customize the machine’s settings (see
Advanced Guide).
• AnyWeb Print helps you screen-capture, preview, scrap, and print
the screen more easily than when you use the ordinary program (see
Advanced Guide).
• Smart Update allows you to check for the latest software and install
the latest version during the printer driver installation process. This
is available only for Windows OS users.
• You can print with a resolution of up to 1,200 x 1,200 dpi effective
output.
• Fast, on-demand printing.
- For single-side printing, 28 ppm (A4) or 29 ppm (Letter).
- For duplex printing, 14 ppm (A4) or 14 ppm (Letter).
• If you have Internet access, you can get help, support application,
machine drivers, manuals, and order information from the Samsung
website, www.samsung.com > find your product > Support or
Downloads.
Key benefits
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 68).
• Print watermark: You can customize your documents with words, such as “Confidential” (see Advanced Guide).
• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then
be taped together to form a poster (see Advanced Guide).
• You can print in various operating systems (see "System requirements" on page 71).
• Your machine is equipped with a USB interface and/or a network interface.
Features by models
Some features and optional goods may not be available depending on model or country.
Operating System
Operating System ML-295xND Series ML-295xDW Series ML-295xD Series
Windows ● ● ●
Macintosh ● ● ●
Linux ● ● ●
Unix ● ● ●
Software
Software ML-295xND Series ML-295xDW Series ML-295xD Series
PCL/ SPL printer driver
a
● ● ●
PS printer driver
XPS printer driver
Samsung Easy Printer Manager ● ● ●
SyncThru™ Web Service ● ●
a. Depending on the operating system you use, the installed printer driver may differ.
Features by models
Variety feature
Features ML-295xND Series ML-295xDW Series ML-295xD Series
Hi-Speed USB 2.0 ● ● ●
1. Introduction
7
Network Interface Ethernet 10/100 Base TX
● ●
wired LAN
Network Interface 802.11b/g/n wireless LAN ●
IPv6 ● ●
Eco printing ● ● ●
Wi-Fi Protected Setup™ (WPS) ●
Double-sided printing ● ● ●
(●: Included, ○: Optional, Blank: Not available)
Useful to know
The machine does not print.
• Open the print queue list and remove the document from
the list (see "Canceling a print job" on page 39).
• Remove the driver and install it again (see "Installing the
driver locally" on page 22).
• Select your machine as your default machine in your
Windows.
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/
region to view product service information.
A paper jam has occurred.
• Open and close the front door.
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing
paper jams" on page 56).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge.
• Try a different print resolution setting.
• Replace the toner cartridge.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual
and troubleshoot accordingly (see "Understanding the
status LED" on page 62).
Where can I download the machine’s driver?
• Visit www.samsung.com/printer to download the latest
machine’s driver, and install it on your system.
About this user’s guide
1. Introduction
9
This user's guide provides information for your basic understanding
of the machine as well as detailed steps to explain machine usage.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the
troubleshooting chapter.
• Terms used in this user’s guide are explained in the glossary
chapter.
• All illustrations in this user’s guide may differ from your machine
depending on its options or model you purchased.
• The screenshots in this user's guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows
7.
2
Icon Text Description
General icons
Gives users information to protect the
Caution
Note
machine from possible mechanical damage
or malfunction.
Provides additional information or detailed
specification of the machine function and
feature.
1
Conventions
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
Safety information
1. Introduction
10
These warnings and precautions are included to prevent injury to
you and others, and to prevent any potential damage to your
machine. Be sure to read and understand all of these instructions
before using the machine. After reading this section, keep it in a safe
place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Do not attempt.
Hazards or unsafe practices that may result in
severe personal injury or death.
Hazards or unsafe practices that may result in
minor personal injury or property damage.
4
Warning
Operating environment
Do not use if the power cord is damaged or if the
electrical outlet is not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water,
small metal or heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke,
makes strange noises, or generates an odd odor,
immediately turn off the power switch and unplug the
machine.
• The user should be able to access the power outlet in
case of emergencies that might require the user to pull
the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by
a heavy object could result in electric shock or fire.
Safety information
1. Introduction
11
Do not remove the plug by pulling on the cord; do not
handle the plug with wet hands.
This could result in electric shock or fire.
Caution
During an electrical storm or for a period of nonoperation, remove the power plug from the electrical
outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet
5
Caution
Do not allow pets to chew on the AC power, telephone
or PC interface cords.
This could result in electric shock or fire and/or injury to
your pet.
If the machine does not operate properly after these
instructions have been followed, unplug the machine
from all interface connections and request assistance
from qualified service personnel.
Otherwise, this could result in electric shock or fire.
Operating method
appears damaged, unplug the machine from all
interface connections and request assistance from
qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do
not attempt to force it in.
Call an electrician to change the electrical outlet, or this
could result in electric shock.
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine
and paper tray.
You may get injured.
Safety information
Do not block or push objects into the ventilation
opening.
This could result in elevated component temperatures
6
Installation / Moving
1. Introduction
12
which can cause damage or fire.
Be care when replacing paper or removing jammed
paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the
paper output area may get hot. Do not allow children to
touch.
Burns can occur.
When removing jammed paper, do not use tweezers or
sharp metal objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper
output tray.
It can damage the machine.
Warning
Do not place the machine in an area with dust, humidity,
or water leaks.
This could result in electric shock or fire.
Caution
Before moving the machine, turn the power off and
disconnect all cords.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with
1 person.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord
from the electrical outlet.
Use of controls or adjustments or performance of
procedures other than those specified herein may result
in hazardous radiation exposure.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18
lbs), lift with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift
with 4 or more people.
The machine could fall, causing injury or machine
damage.
Safety information
1. Introduction
13
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine
damage.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you
are using, contact the electrical utility company.
a
Use only No.26 AWG
necessary.
Otherwise, it can cause damage to the machine.
Do not put a cover over the machine or place it in an
airtight location, such as a closet.
If the machine is not well-ventilated, this could result in
fire.
or larger, telephone line cord, if
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2
meters (6 feet) with a 110 V machine, then the gauge
should be 16 AWG or larger.
Otherwise, it can cause damage to the machine, and
could result in electric shock or fire.
a. AWG: American Wire Gauge
7
Maintenance / Checking
Caution
Unplug this product from the wall outlet before
Make sure you plug the power cord into a grounded
electrical outlet.
Otherwise, this could result in electric shock or fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in
electric shock or fire.
cleaning the inside of the machine. Do not clean the
machine with benzene, paint thinner or alcohol; do not
spray water directly into the machine.
This could result in electric shock or fire.
When you are working inside the machine replacing
supplies or cleaning the inside, do not operate the
machine.
You could get injured.
Safety information
Keep the power cable and the contact surface of the
plug clean from dust or water.
Otherwise, this could result in electric shock or fire.
8
Supply usage
1. Introduction
14
• Do not remove any covers or guards that are
fastened with screws.
• Fuser units should only be repaired by a certified
service technician. Repair by non-certified
technicians could result in fire or electric shock.
The machine should only be repaired by a Samsung
service technician.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by
yourself.
It can damage the machine. Call a certified technician
when the machine needs repairing.
To clean and operate the machine, strictly follow the
Caution
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge
or fuser unit.
This could cause an explosion or uncontrollable fire.
When changing the toner cartridge or removing
jammed paper, be careful not to let toner dust touch
your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
When storing supplies such as toner cartridges, keep
them away from children.
user's guide provided with the machine.
Otherwise, you could damage the machine.
Toner dust can be dangerous if inhaled or ingested.
Using recycled supplies, such as toner, can cause
damage to the machine.
In case of damage due to the use of recycled supplies, a
service fee will be charged.
Safety information
When toner gets on your clothing, do not use hot water
to wash it.
Hot water sets toner into fabric. Use cold water.
1. Introduction
15
Machine overview
9
1. Introduction
16
a. The software CD contains the printer drivers, user’s guide, and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
Accessories
Power cord
Software CD
a
Misc. accessories
b
Machine overview
10
1. Introduction
17
Front view
• This illustration may differ from your machine depending on its model.
• Some features and optional goods may not be available depending on model or country.
1
2
6
5
3
7
4
8
1
Output tray
3
Front cover
5
Tray 1
7
Paper width guides on a manual
feeder
2
Control panel 4 Paper level indicator 6 Manual feeder 8 Output support
Machine overview
2
11
1. Introduction
18
Rear view
• This illustration may differ from your machine depending on its model.
• Some features and optional goods may not be available depending on model or country.
1
Network port
2
USB port 4 Power receptacle
a. Network and wireless models only (see "Features by models" on page 6).
a
3
Power-switch
5
Rear cover
Control panel overview
6
3
4
5
2
1
This control panel may differ from your machine depending
on its model. There are various types of control panels.
4
(Demo
page)
Prints a demo page.
1. Introduction
19
1
Toner LED
Shows the status of the toner (see "Status LED"
on page 63).
(WPS)
(Print
screen)
Configures the wireless network connection
easily without a computer (see Admin Guide).
Press this button and the green LED will start
blinking. If you want to print only the active
screen, release the button when the green LED
stops blinking. If you want to print the whole
screen, release the button while it’s blinking.
2
(Status
LED)
3
Eco
Shows the status of your machine (see "Status
LED" on page 63).
Enters eco mode to reduce toner consumption
and paper usage (see "Eco options" on page
42).
Control panel overview
1. Introduction
20
5
• Print Screen can only be used in
the Windows and Macintosh
Stops an operation at any time and there are
more functions.
• Cancels the current job.
operating systems.
• Prints demo page: Press and hold this
• You can only use this function
with USB-connected machine.
• When printing the active
window/whole monitor screen
(Cancel)
button for about 2 seconds until the status
LED blinks slowly, and release.
• Supplied Info & Event Log: Press and hold
this button for about 6 seconds and release.
using the print screen button, the
machine may use more toner
depending on what is being
printed.
• You can only use this function if
the machine’s Easy Printer
Manager program is installed. If
you are a Macintosh OS user, you
6
(Power)
• Prints configuration reports/network
configuration reportsa: Press and hold this
button for about 4 seconds until the status
LED blinks fast, and release.
You can turn the power on/off or wake the
machine up from the power save mode with
this button.
need to enable Screen Print
Settings from the Easy Printer
a. Network and wireless models only (see "Features by models" on page 6).
Manager to use the Print Screen
feature.
Turning on the machine
Connect the machine to the electricity supply first.
1
Press the power key or turn the switch on if the machine has a power switch.
1
2
1. Introduction
21
Installing the driver locally
1. Introduction
22
A locally connected machine is a machine directly attached to your
computer using the cable. If your machine is attached to a network,
skip the following steps below and go on to installing a network
connected machine’s driver (see Advanced Guide).
• If you are a Macintosh, Linux, or Unix OS user, refer to the
Advanced guide.
• The installation window in this User’s Guide may differ
depending on the machine and interface in use.
•Selecting Custom Installation allows you to choose
which programs to install.
• Only use a USB cable no longer than 3 meters (118 inches).
12
Windows
Make sure that the machine is connected to your computer
1
and powered on.
The software CD should automatically run and an installation
window will appear.
Select Install Now.
3
Read License Agreement, and select I accept the terms of
4
the License Agreement. Then, click Next.
Follow the instructions in the installation window.
5
If the “Found New Hardware Wizard” appears during the
installation procedure, click Cancel to close the window.
Insert the supplied software CD into your CD-ROM drive.
2
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to
reinstall the driver.
13
1. Introduction
23
Windows
Make sure that the machine is connected to your computer
1
and powered on.
From the Start menu, select Programs or All Programs >
2
Samsung Printers > your printer driver name > Uninstall.
Follow the instructions in the installation window.
3
Insert the software CD into your CD-ROM drive and install the
4
driver again (see "Installing the driver locally" on page 22).
2. Menu overview and basic
setup
After installation is complete, you may want to set the machine’s default
settings. Refer to the next section if you would like to set or change values.
This chapter provides information about the overall menu structure and
the basic setup options.
•Printing a demo page 25
• Media and tray 26
• Basic printing 38
Printing a demo page
Print a demo page to make sure that the machine is operating
correctly.
To print a demo page:
In ready mode, press and hold (Cancel) button for about 2
seconds until the status LED blinks, and release.
For a model with a Demo page button ( ), press the
button to print a demo page.
2. Menu overview and basic setup
25
Media and tray
This chapter provides information on how to load print media into
2. Menu overview and basic setup
26
your machine.
•Using print media that does not meet these specifications
may cause problems or require repairs. Such repairs are
not covered by Samsung’s warranty or service
agreements.
• Make sure not to use the inkjet photo paper with this
machine. It could cause damage to the machine.
• Using inflammable print media can cause a fire.
• Use designated print media (see "Print media
specifications" on page 68).
The use of inflammable media or foreign materials left in the
printer may lead to overheating of the unit and, in rare cases
2
1
1 Tray extention guide
3
2 Paper length guide
3 Paper width guide
If you do not adjust the guide, it may cause paper
registration, image skew, or jamming of the paper.
may cause a fire.
1
Tray overview
To change the size, you need to adjust the paper guides.
Media and tray
Paper quantity indicator shows the amount of paper in the
tray.
Power
voltage
220V A4
2. Menu overview and basic setup
Available paper
27
1
2
1 Full
2 Empty
Paper type available for duplex printing
Depending on the power voltage your machine uses, available paper
types for duplex printing differs. Refer to the below table.
Power
voltage
110V Letter, Legal, US Folio, Oficio
Available paper
Media and tray
2
2. Menu overview and basic setup
28
Loading paper in the tray
When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam.
Media and tray
2. Menu overview and basic setup
29
Media and tray
3
2. Menu overview and basic setup
30
Loading in manual feeder
The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes.
Tips on using the manual feeder
• Load only one type, size and weight of print media at time in the manual feeder.
• If you select Manual Feeder for the paper source in your software application, you need to press Print screen or Demo page, or WPS
button each time you print a page and load only one type, size and weight of print media at a time on the manual tray.
• To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.
• Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.
• To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 68).
• Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.
• When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 32).
• When papers overlap when printing using the manual feeder, open tray 1 and remove the overlapping papers then try printing again.
• When paper does not feed well while printing, push the paper in manually until it starts feeding automatically.
• When the machine is in a power save mode, the machine does not feed paper from the manual feeder. Wake up the machine by
pressing the power button before using the manual feeder.
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