Samsung ML2510 Users Manual

Condition Suggested solutions
Condition Suggested solutions
Horizontal stripes
Curl If the printed paper is curled or paper does not
An unknown image repetitively appears on a next few sheets or loose toner, light print or contamination occurs.
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert.
• The toner cartridge may be defective. Install a new toner cartridge. See page 8.4.
• If the problem persists, the printer may require repair. Contact a service representative.
feed into the printer:
• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.
Your printer is probably being used at an altitude of 2,500 m (8,200 ft) or above.
The high altitude may affect the print quality such as loose toner or light imaging. You can set this option through Printer Settings Utility or Printer Tab in printer driver’s properties. Refer to the Software Section for detail.
Common Windows problems
Condition Suggested solutions
“File in Use” message appears during installation.
“Error Writing to LPTx” message appears.
“General Protection Fault”, “Exception OE”, “Spool32”, or “Illegal Operation” messages appear.
Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver.
• Ensure that the cables are connected correctly and the printer is on.
• If bi-directional communication is not turned on in the driver, it will also cause this message.
Close all other applications, reboot Windows, and try printing again.
“Fail To Print,” “A printer timeout error occurred,” messages appear.
These messages may appear during printing. Just keep waiting until the printer finishes printing. If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred.
Note
• Refer to Microsoft Windows 98/Me/NT 4.0/2000/XP/2003 User’s Guide that came with your PC for further information on Windows error messages.
Common PostScript problems
The following situations are PostScript language specific and may occur when several printer languages are being used.
Note
• To receive a printed or screen displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.
Condition Possible cause Suggested solutions
PostScript file can not be printed.
“Limit Check Error” message appears.
A PostScript error page prints.
When print a document in Macintosh with Acrobat Reader
6.0 or higher, colors print incorrectly.
The PostScript driver may not be installed correctly.
The print job was too complex.
Print job may not be PostScript.
The resolution setting in the printer driver may not be matched with that in Acrobat Reader.
• Print a configuration page and verify that the PostScript version is available for printing.
• Install the PostScript driver; to installing the PS printer driver, see the Software Section.
• If problem consists, contact a service representative.
You might need to reduce the complexity of the page or install more memory.
Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the printer.
Make sure that the resolution setting in your printer driver matches that in Acrobat Reader.
9.9 <
Troubleshooting>
Common Linux problems
Condition Suggested solutions
• Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers. Make sure that your machine is displayed on the list. If not, please, invoke Add new printer wizard to set up your device.
• Check if the printer is started. Open Printers configuration and select your machine on the printers list. Look at the description in the Selected printer pane. If its status contains “(stopped)” string, please, press the Start button. After that normal operation of the printer should be restored. The "stopped" status might be activated when some problems in printing occurred. For instance, this could be an attempt to print document when MFP port is claimed by a scanning application.
The print doesn’t
print.
• Check if the port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (MFP port), the situation of simultaneous access of different “consumer” application to the same MFP port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other “consumer” will encounter “device busy” response. You should open port configuration and select the port assigned to your printer. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present owner is not functioning properly.
Check if your application has special print option such as “-oraw”. If “-oraw” is specified in the command line parameter then remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit command line parameter in the command item.
Condition Suggested solutions
• Check if your machine is attached to your computer. Make sure that it is connected properly via the USB port and is turned on.
• Check if the scanner driver for you machine is installed in your system. Open Unified Driver Configurator, switch to Scanners configuration, then press Drivers. Make sure that driver with a name corresponding to your machine's name is listed in the window.
• Check if the port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (MFP port), the situation of simultaneous access of different “consumer” application to the same MFP port is possible. To avoid possible conflicts, only one of them at a time
The printer does not appear on the scanners list.
is allowed to gain control over the device. The other “consumer” will encounter “device busy” response. This can usually happen while starting scan procedure, and appropriate message box displays. To identify the source of the problem, you should open port configuration and select the port assigned to your scanner. MFP port's symbol /dev/mfp0 corresponds to LP:0 designation displayed in the scanners’ options, /dev/mfp1 relates to LP:1 and so on. USB ports start at /dev/mfp4, so scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present port's owner is not functioning properly.
9.10 <
Troubleshooting>
Condition Suggested solutions
Condition Suggested solutions
The printer doesn’t scan.
• Check if a document is loaded into the machine.
• Check if your machine is connected to the computer. Make sure if it is connected properly if I/O error is reported while scanning.
• Check if port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (MFP port), the situation of simultaneous access of different “consumer” application to the same MFP port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other “consumer” will encounter “device busy” response. This can usually happen while starting scan procedure, and appropriate message box will be displayed. To identify the source of the problem, you should open port configuration and select the port assigned to your scanner. MFP port’s symbol /dev/mfp0 corresponds to LP:0 designation displayed in the scanners’ options, /dev/mfp1 relates to LP:1 and so on. USB ports start at /dev/mfp4, so scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present port’s owner is not functioning properly.
Please avoid changing print job parameters (via LPR GUI, for example) while a print job is
in progress. Known versions of CUPS server I encounter error “Unable to open MFP port device file!” when printing a document.
break the print job whenever print options are
changed and then try to restart the job from
the beginning. Since Unified Linux Driver
locks MFP port while printing, the abrupt
termination of the driver keeps the port locked
and therefore unavailable for subsequent print
jobs. If this situation occurred, please, try to
release the MFP port.
Common Macintosh problems
Condition Suggested solutions
The printer does not print a document from Acrobat Reader.
The document has printed, but the print job has not disappeared from the spooler in Mac OS 10.3.2.
The printer does not print a document from Illustrator on IPP printing.
Change the Print Method option to Print as Image when you print from Acrobat Reader.
Update your Mac OS to OS 10.3.3 or higher.
Change the Data type option in the Adobe Illustrator print menu to Binary.
Or, you can use Appletalk printing.
Can’t scan via Gimp Front-end.
• Check if Gimp Front-end has “Xsane:Device dialog..” on the “Acquire” menu. If not, you should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detail information, refer to the Help for Linux distribution CD or Gimp Front-end application.
If you wish to use other kind of scan application, refer to the Help for application.
9.11 <
Troubleshooting>
10 Specifications
Printer specifications
Item Specifications and description
a
Printing speed
Up to 24 ppm in A4 (25 ppm in Letter)
Resolution
Warm-up time
First print out time
Power rating 110 ~ 127 VAC, 50 / 60 Hz, 10 A
Power consumption
Noise level
Toner cartridge
c
life
Duty cycle
Weight
b
ML-2510 Up to 1200 x 600 dpi effective
output
ML-2570,
ML-2571N
Less than 15 seconds
9 seconds (From Ready) Sleep mode: 25 seconds
220 ~ 240 VAC, 50 / 60 Hz, 5 A
Average: 380 W (ML-2510), 480 W (ML-2570, ML-2571N)
Power save mode: Less than 5 W (ML-2510),
8.5 W (ML-2570, ML-2571N)
Standby mode: Less than 35 dBA Printing mode: Less than 52 dBA
3,000 pages at ISO 19752 5% coverage
(ships with 1,000 pages starter toner cartridge)
Monthly: Up to 10,000 pages
8 Kg (including consumables)
Up to 1200 x 1200 dpi effective output
10.1 <
Package weight
External dimensions (W x D x H)
Operating environment
Printer language
Memory
Fonts
Specifications>
Paper: 2.5 Kg, Plastic: 0.6 Kg
15.6 X 17.8 X 13.9 inches (378 X 299 X 277 mm)
Temperature: 50° F to 90° F (10° C to 32° C) Humidity: 20% to 80% RH
ML-2510 SPL
ML-2570,
ML-2571N
ML-2510 8 MB (non expandable)
ML-2570,
ML-2571N
Windows fonts
SPL, PostScript 3, PCL6d, PCL5e
32 MB (non expandable)
Item Specifications and description
Interface • IEEE 1284 Bidirectional Parallel Standard
- Modes supported: Compatible, Nibble, Byte, ECP
• USB Interface Standard
- USB 1.1 compliant (ML-2510 only)
- USB 2.0: High Speed USB 2.0 (ML-2570, ML­2571N only)
- 480 Mbps 1 port
• Network Interface
- Ethernet 10/100 Base TX wired LAN (optional item in the ML-2510, ML-2570)
OS compatibility
• Windows 98/Me/NT 4.0/2000/XP/2003
• Various Linux OS
• Mac 10.3 (ML-2510) or 8.6 ~ 9.2/10.1 ~ 10.4
(ML-2570, ML-2571N)
Printer drivers
e
• SPL: Windows, Linux
• PCL6 driver (ML-2570, ML-2571N only):
Windows 98/Me/NT 4.0/2000/XP/2003
• PostScript driver (ML-2570, ML-2571N only):
Windows 98/Me/NT 4.0/2000/XP/2003, Macintosh OS 8.6 ~ 9.2/10.1 ~ 10.4
Options Ethernet 10/100 Base TX wired network
interface server
(ML-2510, ML-2570 only)
a. Print speed will be affected by operating system used, computing perfor-
mance, application software, connection method, print media type, print media
size, and job complexity. b. Sound pressure Level, ISO7779 c. The number of pages may be affected by operating environment, printing inter-
val, print media type, and print media size. d. Compatible with PCL6 version 2.1 e. Please visit www.samsungprinter.com
to download the latest software version.
10.2 <
Specifications>
INDEX
A
accessories, order information 7.1
C
cleaning
inside 8.1
outside 8.1 component location configuration page, print 8.5 control panel
9.4
LED
overview 1.3
1.2
D
demo page, print 2.1
J
jam, clear 9.1
L
LED, meaning 9.4 Linux problems 9.10 loading paper
manual tray
standard tray 5.4
5.5
O
output location 5.6
P
paper guidelines 5.3 paper jam, clear
around the toner cartridge 9.2 manual tray paper exit area 9.3 standard tray 9.1
paper load
manual tray
standard tray 5.4 paper size, specifications paper type, specifications 5.2 PostScript problems 9.9 print quality problems, solve printing
configuration page 8.5
demo page
problems 9.5 problem, solve
checklist
Linux 9.10
Macintosh 9.11
paper jams
printing 9.5
printing quality 9.7
PS errors
Windows 9.9
9.2
5.5
5.2
2.1
9.4
9.1
9.9
9.7
S
special print media, guidelines 5.3 specification, printer 10.1 supplies, order information system requirements
Linux 3.3 Macintosh Windows 3.2
3.3
7.1
T
toner cartridge
maintaining 8.3 redistributing 8.3
replacing toner save mode, use 2.1 troubleshooting 9.1
8.4
W
Windows problems 9.9
M
Macintosh problems 9.11 maintenance parts 8.5 manual feed mode, use manual tray, use 5.5
5.5
N
network interface server, install 4.2 network operating systems 4.1
Q
quality problems 9.7
R
redistributing, toner cartridge 8.3 replacing, toner cartridge 8.4
1
Samsung Printer
Software section
SOFTWARE SECTION
CONTENTS
Chapter 1:
Chapter 2:
INSTALLING PRINTER SOFTWARE IN WINDOWS
Installing Printer Software ........................................................................................................ 4
Installing Software for Local Printing ................................................................................. 4
Installing Software for Network Printing ............................................................................. 7
Changing the Software Language ............................................................................................ 10
Reinstalling Printer Software ................................................................................................... 10
Removing Printer Software ..................................................................................................... 11
BASIC PRINTING
Printing a Document .............................................................................................................. 12
Printer Settings ..................................................................................................................... 13
Layout Tab .................................................................................................................. 13
Paper Tab .................................................................................................................... 14
Graphics Tab ............................................................................................................... 15
Extras Tab ................................................................................................................... 16
About Tab ................................................................................................................... 16
Printer Tab .................................................................................................................. 16
Using a Favorite Setting ................................................................................................ 17
Using Help ................................................................................................................... 17
1
Chapter 3:
ADVANCED PRINTING
Printing Multiple Pages on One Sheet of Paper (N-Up Printing) ..................................................... 18
Printing Posters ..................................................................................................................... 19
Printing Booklets .................................................................................................................. 19
Printing on Both Sides of Paper ............................................................................................... 20
Printing a Reduced or Enlarged Document ................................................................................ 20
Fitting Your Document to a Selected Paper Size ......................................................................... 20
Using Watermarks ................................................................................................................. 21
Using an Existing Watermark ......................................................................................... 21
Creating a Watermark ................................................................................................... 21
Editing a Watermark ..................................................................................................... 21
Deleting a Watermark ................................................................................................... 21
Using Overlays ...................................................................................................................... 22
What is an Overlay? ...................................................................................................... 22
Creating a New Page Overlay ......................................................................................... 22
Using a Page Overlay .................................................................................................... 22
Deleting a Page Overlay ................................................................................................ 22
Chapter 4:
Chapter 5:
Chapter 6:
USING WINDOWS POSTSCRIPT DRIVER
Printer Settings ..................................................................................................................... 23
Advanced
Using Help ................................................................................................................... 23
.................................................................................................................. 23
SHARING THE PRINTER LOCALLY
Setting Up a Host Computer ................................................................................................... 24
Setting Up a Client Computer .................................................................................................. 24
USING SMART PANEL
Understanding Smart Panel .................................................................................................... 25
Opening the Troubleshooting Guide ......................................................................................... 26
Changing the Smart Panel Program Settings ............................................................................. 26
2
Chapter 7:
USING YOUR PRINTER IN LINUX
Getting Started ..................................................................................................................... 27
Installing the Unified Linux Driver ............................................................................................ 27
Installing the Unified Linux Driver ................................................................................... 27
Uninstalling the Unified Linux Driver ............................................................................... 28
Using the Unified Driver Configurator ....................................................................................... 29
Opening the Unified Driver Configurator .......................................................................... 29
Printers Configuration ................................................................................................... 29
Scanners Configuration (for MFP device only) ................................................................... 30
Ports Configuration ....................................................................................................... 30
Configuring Printer Properties ................................................................................................. 31
Printing a Document .............................................................................................................. 31
Printing from Applications .............................................................................................. 31
Printing Files ................................................................................................................ 32
Scanning a Document (for MFP device only) .............................................................................. 32
Using the Image Manager .............................................................................................. 33
Chapter 8:
USING YOUR PRINTER WITH A MACINTOSH
Installing printer driver for Macintosh ....................................................................................... 35
ML-2510 only ............................................................................................................... 35
ML-2570/ML-2571N only ............................................................................................... 36
Setting Up the Printer ............................................................................................................ 36
ML-2510/2570 only ...................................................................................................... 36
ML-2571N only ............................................................................................................ 37
Printing ................................................................................................................................ 37
Printing a Document ..................................................................................................... 37
Changing Printer Settings .............................................................................................. 38
Printing Multiple Pages on One Sheet of Paper .................................................................. 39
3
Typical Installation
1 Installing Printer
Software in Windows
This chapter includes:
• Installing Printer Software
• Changing the Software Language
• Reinstalling Printer Software
• Removing Printer Software
Installing Printer Software
You can install the printer software for local printing or network printing. To install the printer software on the computer, perform the appropriate installation procedure depending on the printer in use.
A printer driver is software that lets your computer communicate with your printer. The procedure to install drivers may differ depending on the operating system you are using.
All applications should be closed on your PC before beginning installation.
This is recommended for most users. All components necessary for printer operations will be installed.
1
Make sure that the printer is connected to your computer and powered on.
2
Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation window appears.
Start
If the installation window does not appear, click then
Run
. Type
X:\Setup.exe
letter which represents your drive and click
, replacing “X” with the
OK
and
.
Installing Software for Local Printing
A local printer is a printer directly attached to your computer using the printer cable supplied with your printer, such as a USB or parallel cable. If your printer is attached to a network, skip this step and go to “Installing Software for Network Printing” on page 7.
You can install the printer software using the typical or custom method.
NOTE
: If the “New Hardware Wizard” window appears during the installation procedure, click in the upper right corner of the box to close the window, or click
Cancel
.
3
Click
Next
.
• If necessary, select a language from the drop-down list.
View User’s Guide
Guide. If your computer doesn’t have Adobe Acrobat, click on this option and it will automatically install Adobe Acrobat Reader for you.
4
Select
Typical installation for a local printer
Next
.
: Allows you to view the User’s
. Click
4
Installing Printer Software in Windows
NOTE
: If your printer is not already connected to the computer, the following window will appear.
7
To register yourself as a user of Samsung Printers in order to receive information from Samsung, select the checkbox and click site.
Otherwise, just click
Finish
. You are now sent to the Samsung web
Finish
.
• After connecting the printer, click
• If you don’t want to connect the printer at this time, click
Next
, and No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation.
• The installation window that appears in this User’s Guide may differ depending on the printer and interface in use.
5
After the installation is finished, a window asking you to print a test page appears. If you choose to print a test page, select the checkbox and click
Otherwise, just click
6
If the test page prints out correctly, click
If not, click
No
Next
to reprint it.
Next
.
Next
.
and skip to step 7.
Yes
.
NOTE
: After setup is complete, if your printer driver doesn’t work properly, reinstall the printer driver. See “Reinstalling Printer Software” on page 10.
Custom Installation
You can choose individual components to install.
1
Make sure that the printer is connected to your computer and powered on.
2
Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation window appears.
OK
Start
.
If the installation window does not appear, click then
Run
. Type
X:\Setup.exe
letter which represents your drive and click
, replacing “X” with the
and
5
Installing Printer Software in Windows
3
Click
Next
.
• If necessary, select a language from the drop-down list.
View User’s Guide
• Guide. If your computer doesn’t have Adobe Acrobat, click on this option and it will automatically install Adobe Acrobat Reader for you.
4
Select
Custom installation
5
Select your printer and click
: Allows you to view the User’s
. Click
Next
.
Next
.
NOTE
: If your printer is not already connected to the
computer, the following window will appear.
Next
• After connecting the printer, click
• If you don’t want to connect the printer at this time, click
Next
, and No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation.
• The installation window that appears in this User’s Guide may differ depending on the printer and interface in use.
.
6
Select the components to be installed and click
NOTE
: You can change the desired installation folder by
clicking [
7
Browse
After the installation is finished, a window asking you to print a test page appears. If you choose to print a test page, select the checkbox and click
Otherwise, just click
].
Next
.
Next
and skip to step 9.
Next
.
8
6
Installing Printer Software in Windows
If the test page prints out correctly, click
If not, click
No
to reprint it.
Yes
.
9
To register yourself as a user of Samsung Printers in order to receive information from Samsung, select the checkbox and click site.
Otherwise, just click
Finish
. You are now sent to the Samsung web
Finish
.
Installing Software for Network Printing
When you connect your printer to a network, you must first configure the TCP/IP settings for the printer. After you have assigned and verified the TCP/IP settings, you are ready to install the software on each computer on the network.
You can install the printer software using the typical or custom method.
If the installation window does not appear, click then
Run
. Type
X:\Setup.exe
letter which represents your drive and click
3
Click
Next
.
• If necessary, select a language from the drop-down list.
View User’s Guide
Guide. If your computer doesn’t have Adobe Acrobat, click on this option and it will automatically install Adobe Acrobat Reader for you.
4
Select
Typical installation for a network printer
Next
.
: Allows you to view the User’s
, replacing “X” with the
OK
.
Start
and
. Click
Typical Installation
This is recommended for most users. All components necessary for printer operations will be installed.
1
Make sure that the printer is connected to your network and powered on. For details about connecting to the network, see the supplied printer’s User’s Guide.
2
Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation window appears.
Installing Printer Software in Windows
7
5
The list of printers available on the network appears. Select the printer you want to install from the list and then click
Next
.
Custom Installation
You can choose individual components to install and set a specific IP address.
1
Make sure that the printer is connected to your network and powered on. For details about connecting to the network, see the supplied printer’s User’s Guide.
2
Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation window appears.
If the installation window does not appear, click then
Run
. Type
X:\Setup.exe
letter which represents your drive and click
, replacing “X” with the
OK
Start
.
and
• If you do not see your printer on the list, click refresh the list, or select printer to the network. To add the printer to the network, enter the port name and the IP address for the printer.
• To find a shared network printer (UNC Path), select
Shared Printer [UNC]
manually or find a shared printer by clicking the button.
6
After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung Printers in order to receive information from Samsung. If you so desire, select the corresponding checkbox(es) and click
Otherwise, just click
Add TCP/IP Port
and enter the shared name
Finish
.
Finish
.
Update
to add your
to
Browse
3
Click
Next
.
• If necessary, select a language from the drop-down list.
View User’s Guide
• Guide. If your computer doesn’t have Adobe Acrobat, click on this option and it will automatically install Adobe Acrobat Reader for you.
4
Select
Custom installation
: Allows you to view the User’s
. Click
Next
.
NOTE
: After setup is complete, if your printer driver doesn’t work properly, reinstall the printer driver. See “Reinstalling Printer Software” on page 10.
Installing Printer Software in Windows
8
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