Samsung ML1440 Users Manual

Printing on Different Paper for the First Page

When you change the print settings from your software application, access the printer properties. See page 5.2 to access the printer properties.

Click the Paper tab, and click Different Source for First Page.

If the box is checked, this feature is enabled and the dialog box allows you to select the desired paper source for the First Page and Other Pages independently. If the box is empty, this feature is disabled.

5.28

PRINTING TASKS

Click OK, then start printing.

Note: The paper size for all pages of the print job must be the same.

Reprinting the Last Page

Cancel/Reprint

The Samsung ML-1440 printer’s memory always keep the last page of the last job. If you canceled a print job due to a paper jam or other problems and you want to know which page was printed last, reprint the last page.

Press Cancel/Reprint briefly in the ready mode.

Note: If you want to prevent somebody from reprinting your document, you can turn the Reprinting feature off in the printer’s properties dialog box. When you turn the feature off in the printer’s properties, the Cancel/Reprint button on the control panel does not perform the reprinting operation.

To disable this feature:

1. From the Start menu, select Settings and then Printers.

2. Click the right mouse button on the Samsung ML-1440 Series printer icon and select Properties to open the

properties window.

3. From the Graphic tab, Select OFF from the Reprint drop-down list.

With this option OFF, you cannot reprint the last page from the control panel.

When you want to reprint the last page on the control panel, you must select ON from the list.

4. Click OK.

PRINTING TASKS

5.29

Printing on a Network Environment

If you work in a network environment, you can connect your printer directly to a selected computer (called the “host computer”) on the network. The printer can then be shared by other users on the network through a Windows 9x/Me/ NT 4.0/2000/XP network printer connection.

Note: You need to install the Samsung ML-1440 printer driver on each computer that will print documents to the printer.

Windows 98/Me

Setting Up Host

Computer

Start Windows.

Click Start and select Control Panel from Settings, then double-click on the Network icon.

Check the File and Print Sharing box, then click OK. Close the window.

Click Start and select Printers from Settings, then double-click your printer name.

Select Properties in the Printers menu.

Click the Sharing tab, then check the Shared As box. Fill in the Shared Name field, then click OK.

5.30

PRINTING TASKS

Setting Up Client PC

Printing on a Network Environment

Right-click Start, and select Explorer.

Open your network folder in the left column.

Right-click the shared name, and select Capture Printer Port.

Select the port you want, check the Reconnect at log on box, then click OK.

From the Start menu, select Settings, then Printers.

Double-click your printer icon.

From the Printers menu, select Properties.

Press the Details tab, select the printer port, then click OK.

PRINTING TASKS

5.31

Printing on a Network Environment

Windows NT/2000/XP

Setting Up Host

Computer

Start Windows.

From the Start menu, select Settings, then Printers. (Windows NT/2000)

From the Start menu, select Printers and Faxes. (Windows XP)

Double-click your printer icon.

From the Printer menu, select Sharing.

Check the Shared box. (Windows NT) Check the Shared As box. (Windows 2000)

Check the Share this printer box. (Windows XP)

Fill in the Share Name field, then click OK. (Windows NT) Fill in the Shared Name field, then click OK. (Windows 2000/XP)

5.32

PRINTING TASKS

Setting Up Client PC

Printing on a Network Environment

Right-click Start, and select Explorer.

Open your network folder in the left column.

Click the shared name.

From the Start menu, select Settings, then Printers. (Windows NT/2000)

From the Start menu, select Printers and Faxes. (Windows XP)

Double-click your printer icon.

From the Printer menu, select Properties.

Press the Ports tab, click Add Port.

Select Local port, and click New Port.

Fill in the Enter a port name field, enter the shared name.

Click OK, and click Close .

Click OK. (Windows NT) Click Apply, and click OK. (Windows 2000/XP)

PRINTING TASKS

5.33

CHAPTER

Maintaining

Your Printer

This chapter provides suggestions for high-quality and economical printing and information for maintaining the toner cartridge and the printer.

Topics included in this chapter are:

◆ Maintaining Toner Cartridge

◆ Cleaning the Printer

Maintaining Toner Cartridge

Toner cartridge

storage

Toner cartridge life

expectancy

To get the most from the toner cartridge, keep the following guidelines in your mind.

• Do not remove the toner cartridge from its package until you are ready to use it. The shelf life of a cartridge in an unopened package is approximately 2 years. The shelf life of a cartridge in an opened package is approximately 6 months.

• Do not refill toner cartridges. The printer warranty does not

cover damage caused by using a refilled cartridge.

• Store toner cartridges in the same environment as the printer.

• Do not remove a toner cartridge from the printer except to replace it, clean it or clear a paper jam. Replace the cartridge immediately.

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.

The life of the toner cartridge depends on the amount of toner that print jobs require. When printing text at 5 % coverage, a new toner cartridge lasts an average of 6,000 pages. (But, the toner cartridge supplied with the printer lasts an average of 3,000 pages.)

Recycling toner

cartridge

Saving toner

After you install a new toner cartridge (see page 2.3), follow the instructions included in the toner cartridge box to recycle the old cartridge.

To save toner, press the Toner Save button on the printer control panel. The button will be lit. You can also enable the Toner Save Mode in your printer properties. Refer to “Using Toner Save Mode” on page 5.6. Selecting this option will expand the life of the toner cartridge and reduce your cost per page, but will reduce print quality.

AINTAINING YOUR PRINTER

6.1

Toner Cartridge

Redistributing Toner

When toner is low, faded or light areas may appear on a printed page. You may be able to temporarily improve print quality by redistributing the toner. The following procedures may allow you to finish the current print job before replacing the toner cartridge.

Open the top cover.

Remove the toner cartridge from the printer.

CAUTIONS:

• Avoid reaching too far into the printer. The fusing area may be hot.

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.

6.2

MAINTAINING YOUR PRINTER

Gently shake the toner cartridge from side to side 5 or 6 times to redistribute the toner.

Note: If the toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets

toner into fabric.

Reinsert the toner cartridge into the printer. Be sure that the toner cartridge is firmly in its place.

Toner Cartridge

Firmly

If the print remains light

Remove the old cartridge and install a new toner cartridge. See “Install the Toner Cartridge” on page 2.3.

close the cover.

AINTAINING YOUR PRINTER

6.3

Cleaning the Printer

To maintain print quality, follow the cleaning procedures below every time the toner cartridge is replaced or whenever print quality problems occur. As much as possible, keep the printer free from dust and debris.

Notes:

• Do not use ammonia-based cleaners or volatile solvents such as thinner, on or around the printer. These can damage the printer.

• While cleaning the inside of the printer, be careful not to touch the transfer roller (located underneath the toner cartridge ). The oil from your hands on the roller can cause print quality problems.

Cleaning the Outside

Wipe the outside surface of the printer with a soft, clean, lint-free cloth. You can dampen the cloth slightly with water, but be careful not to be let any water drip onto the printer or inside of it.

Cleaning the Inside

During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems such as toner specks or smearing. Cleaning inside the printer will eliminate or reduce these problems.

Cleaning inside the

printer

Note: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. Also, do not touch the black transfer roller inside the printer. By doing so, you can damage the printer.

Turn the printer off and unplug the power cord, then wait for the printer to cool.

Open the top cover and remove the toner cartridge.

With a dry, lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity.

6.4

MAINTAINING YOUR PRINTER

Cleaning the Printer

Error

Manual

Paper

Data

Cancel/Reprint

Demo

Toner Save

Locate the long strip of glass (LSU) inside the top of the cartridge compartment, and gently swab the glass to see if dirt turns the white cotton black.

Reinsert the toner cartridge and close the top cover. Then, turn the printer on.

Printing a cleaning

Note: The cartridge cleaning process takes some time. To stop the printing, turn the power off.

sheet

Printing a cleaning sheet cleans the drum inside the toner cartridge. Use this process if you are experiencing blurred, faded or smeared printouts. This process will produce a page with toner debris, which should be discarded.

Make sure the printer is turned on and in the ready state and that there is paper loaded in the paper tray.

Press and hold Demo on the control panel for about 10 seconds until all control panel lights remain steadily lit, then release.

Your printer automatically picks up a sheet of paper from the paper tray and prints out a cleaning sheet with the dust or toner particles on it.

MAINTAINING YOUR PRINTER

6.5

CHAPTER

Problem Solving

This chapter gives helpful information for what to do if you encounter a printer error. It provides information on the following topics:

◆ Troubleshooting Checklist

◆ Solving General Printing Problems

◆ Clearing Paper Jams

◆ Solving Print Quality Problems

◆ Troubleshooting Error Messages

◆ Common Windows Problems

◆ Common Macintosh Problems

Troubleshooting Checklist

If the printer is not working properly, complete the following checklist in order. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

Check

Make sure that the Data light on the control panel is on.

Press the Demo button to print a demo page to verify that the printer is feeding paper correctly. See page 2.9.

Check the demo page to see if it is printed correctly.

Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly.

Solution

• If no lights are on, check the power cord connection. Check the power switch. Check the power source by plugging into another outlet.

• If other lights are on, go to “Troubleshooting Error Messages” on page 7.21.

• If a demo page does not print, check the paper supply in the paper tray.

• If the paper jams in the printer, go to “ Clearing Paper Jams” on page 7.6.

• If the Error indicator light is illuminated on the control panel, go to “Troubleshooting Error Messages” on page 7.21.

If there is a print quality problem, go to “Solving Print Quality Problems” on page 7.15.

• If the page does not print, check the cable connection between the printer and computer.

• Check the print queue or print spooler (print monitor in Mac) to see if the printer has been paused.

• Check the software application to make sure you are using the proper printer driver and communication port. If the page is interrupted during printing, go to “Solving General Printing Problems” on page 7.2.

If completing the checklist did not diagnose the problem with the printer, check the following troubleshooting sections.

• “Solving General Printing Problems” on page 7.2.

• “Troubleshooting Error Messages” on page 7.21.

• “Common Windows Problems” on page 7.24.

• “Common Macintosh Problems” on page 7.25.

ROBLEM SOLVING

7.1

Solving General Printing Problems

If you have any problems with the operation of your ML-1440 printer, refer to the table for suggested solutions.

Problem

The printer does not print.

Possible Cause

The printer is not receiving power.

Your printer is not selected as the default printer.

Check the printer for the following:

The printer may be in manual feed mode and out of paper. (The Manual and the Data lights are blinking.)

Solution

If no lights are on, check the power cord connections. Check the power switch and the power source.

Select Samsung ML-1440 Series as your default printer.

• The printer cover is not closed.

• Paper is jammed.

• No paper is loaded.

• Toner cartridge is not installed.

• Printer system error occurs. Contact a service representative.

Add paper to the Manual tray, and press the Demo button on the printer’s control panel.

7.2

PROBLEM SOLVING

The connection cable between the computer and the printer is not connected properly.

The connection cable between the computer and the printer is defective.

The port setting is incorrect.

Disconnect the printer cable and reconnect it.

If possible, attach the cable to another computer that is working properly and print a job. You may also try using a different printer cable.

Check the Windows printer setting to make sure that the print job is sent to the correct port (for example, LPT1). If the computer has more than one port, make sure the printer is attached to the correct one.

Solving General Printing Problems

Problem

The printer does not print. (continued)

Printer selects media from the wrong paper source.

Paper does not feed into the printer.

Possible Cause

The printer may be configured incorrectly.

The printer driver may be incorrectly installed.

The printer is malfunctioning.

The paper source selection in the printer properties may be incorrect.

Paper has not been loaded correctly.

There is too much paper in the paper tray.

Solution

Check the printer properties to make sure that all print settings are correct.

Remove the printer driver, then reinstall the printer driver. Try printing a demo page.

Check the lights on the control panel to determine if the printer is indicating a system error.

For many software applications the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source.

Remove paper from the paper tray and reload it correctly.

Remove excess paper from the tray.

Print job is extremely slow.

The paper is too thick.

The job may be very complex.

The maximum speed of 14 pages per minute cannot be exceeded even when more memory is added.

If using Windows 9x/Me, the Spooling Setting may be set incorrectly.

Use only paper that meets the specifications required by the printer.

Reduce the complexity of the page or try adjusting the print quality settings. If this problem occurs frequently, add memory to the printer.

From the Start menu, choose Settings and Printers. Right-click the Samsung

ML-1440 Series printer icon, choose Properties, click the Details tab, and

then choose the Spool Settings button. Select the desired spool setting from the available choices.

ROBLEM SOLVING

7.3

Solving General Printing Problems

Problem

Half of the page is blank.

The paper keeps jamming.

Possible Cause

The page layout is too complex.

The page orientation setting may be incorrect.

The paper size and the paper size settings do not match.

There is too much paper in the paper tray.

An incorrect type of paper is being used.

An incorrect output method is being used.

Solution

Simplify the page layout and remove any unnecessary graphics from the document, if possible.

Change the page orientation in your application.

Make sure that the paper size in the print settings matches the paper in the paper tray.

Remove excess paper from the tray. If printing special media, use the Manual Tray.

Use only paper that meets the specifications required by the printer.

Media such as thick paper should not be printed using the standard facedown stacker. Use the rear face-up output tray instead.

The printer prints, but the text is wrong, garbled, or incomplete.

7.4

PROBLEM SOLVING

There may be debris inside the machine.

The printer cable is loose or defective.

The wrong printer driver was selected.

Open the top cover and remove the debris.

Disconnect the printer cable and reconnect it. Try a print job that you know works. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable.

Check the application’s printer selection menu to make sure that your printer is selected.

Solving General Printing Problems

Problem

The printer prints, but the text is wrong, garbled, or incomplete. (continued)

Pages print, but are totally blank.

Possible Cause

The software application is malfunctioning.

The operating system is malfunctioning.

The toner cartridge is defective or out of toner.

The sealing tape may still be in the toner cartridge.

The file may have blank pages.

Some parts, such as the controller or the board, may be defective.

Solution

Try printing a job from another application.

Exit Windows and reboot the computer. Turn the printer off and then back on again.

Replace the toner cartridge.

Remove the toner cartridge and pull out the sealing tape. Reinstall the toner cartridge, and check by printing a demo page.

Check the file to make sure that it does not contain blank pages.

Contact a service representative.

ROBLEM SOLVING

7.5

Clearing Paper Jams

Occasionally, paper can become jammed during a print job. Some of the causes include:

• The paper tray is loaded improperly or overfilled.

• The paper tray has been pulled out during a print job.

• The top cover has been opened during a print job.

• Paper that does not meet paper specifications has been used. See “Paper Specifications” on

page A.2.

• Paper that is outside of the supported size range has been used. See “Paper Specifications” on page A.2.

If a paper jam occurs, the Paper and the Error lights remain lit on the control panel. Find and remove the jammed paper. If the location of the paper jam is not obvious, look inside the printer.

Output Area

Note: Paper jams in this area may result in loose toner on the page. If you get any toner on your clothes, wash them in cold water because hot water will set the toner into the fabric.

If the paper is almost completely visible from the top output tray, pull the remaining paper carefully out of the printer.

7.6

PROBLEM SOLVING

If the jammed paper is not visible or there is resistance when you pull the paper, open the rear output tray.

Remove the stopper as shown, then push the tray down so that it is open at 90 degrees angle.

Clearing Paper Jams

If there is resistance when you pull the paper, squeeze the handle on the right end of the exit roller , then pull the roller in the direction of arrow .

Remove the jammed paper.

Exit roller

ROBLEM SOLVING

7.7

Clearing Paper Jams

Replace the exit roller.

Make sure that you click the right end of the roller back in place. If you

fail to do so, the printer system will recognize that the printer cover is open or that a system fuser error has occurred, and the Error light on the control panel will turn on.

Replace the stopper as shown, and close the rear output tray.

To resume printing, open the top cover, and then close it close it again.

Note: If the Paper and the Error lights do not turn off, there is still jammed paper inside the printer. Check the input area and the inside of the printer.

7.8

PROBLEM SOLVING

+ 49 hidden pages