Samsung ML-1210 User Guide

Reprinting the Last Page

The Samsung ML-1200 Series printer’s memory always keeps the last page of the last job. If you canceled a print job due to a paper jam or other problems and you want to know which page was printed last, reprint the last page.

Press Cancel/Reprint briefly in Ready mode.

Note: If you want to prevent somebody from reprinting your document, you can turn the

Reprinting feature off in the printer’s properties dialog box. When you turn the feature off in the printer’s properties, the

perform the reprinting operation.

CCaanncceell//RReepprriinntt

TToo ddiissaabbllee tthhiiss ffeeaattuurree::

1. From the

PPrriinntteerrss

2. Click the right mouse button on the

MMLL--11220000 SSeerriieess

open the properties window.

3. From the drop-down list.

With this option Off, you cannot reprint the last page from the control panel.

When you want to reprint the last page on the control panel, you must select

4. Click

button on the control panel does not

OOKK

SSttaarrtt

GGrraapphhiicc

menu, select

printer icon and select

tab, Select

SSeettttiinnggss

OOffff

from the

OOnn

and then

SSaammssuunngg

PPrrooppeerrttiieess

RReepprriinntt

from the list.

5.20

PRINTING TASKS

Printing on a Network Environment

If you work in a network environment, you can connect your ML-1200 Series printer directly to a selected computer (called the “host computer”) on the network. The printer can then be shared by other users on the network through a Windows 9x, Me, NT 4.0 or 2000 network printer connection.

Note: You need to install the Samsung ML-1200 Series printer

driver on each computer that will print documents to the printer.

Setting Up Host Computer

Start Windows.

From the Start menu, select Control Panel, and

double-click on the Network icon.

Check the File and Print Sharing box, then click OK.

Close the window.

Click Start and select Printers from Settings, then

double-click your printer name.

Select Properties in the Printers menu.

Click the Sharing tab, then check the Shared As box.

Fill in the Shared Name field, then click OK.

PRINTING TASKS

5.21

Setting Up Client PC

Printing on a Network Environment

Right-click Start, and select Explorer.

Open your network folder in the left column.

Right-click the shared name, and select Capture Printer

Port.

Select the port you want, check the Reconnect at log

on box, then click OK.

From the Start menu, select Settings, then Printers.

Double-click your printer icon.

From the Printers menu, select Properties.

Press the Details tab, select the printer port, then click

OK.

RINTING TASKS

5.22

chapter

This chapter provides suggestions for high-quality and economical printing and information for maintaining the toner cartridge and the printer.

Topics included in this chapter are:

◆ Maintaining Toner Cartridge

◆ Cleaning the Printer

Maintaining Toner Cartridge

Toner cartridge storage

Toner cartridge life

expectancy

To get the most from the toner cartridge, keep the following guidelines in your mind.

• Do not remove the toner cartridge from its package until you are ready to use.

• Do not refill toner cartridges. The printer warranty does not

cover damage caused by using a refilled cartridge.

• Store toner cartridges in the same environment as the printer.

• Do not remove a toner cartridge from the printer except to replace it, clean it or clear a paper jam. Replace the cartridge immediately.

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minute.

The life of the toner cartridge depends on the amount of the toner that print jobs require. When printing text at 5 % coverage, a new toner cartridge lasts an average of 2,500 pages. (But, the toner cartridge supplied with the printer lasts an average of 1,000 pages.)

Recycling toner

cartridge

Saving toner

After you install a new toner cartridge (see page 2.2), follow the instructions included in the toner cartridge box to recycle the old cartridge.

To save toner, press the Toner Save button on the printer control panel. The button will be lit. You can also enable the Toner Save Mode in your printer properties. Refer to “Using Toner Save Mode” on page 5.6. Selecting this option will expend the life of the toner cartridge and reduce your cost per page, but will reduce print quality.

MAINTAINING YOUR PRINTER

6.1

Toner Cartridge

Redistributing Toner

When toner is low, faded or light areas may appear on a printed page. You may be able to temporarily improve print quality by redistributing the toner. The following procedures may allow you to finish the current print job before replacing the toner cartridge.

Grasp the front cover by both sides of the cover and pull it toward you to open.

Remove the toner cartridge from the printer.

CAUTIONS:

• Avoid reaching too far into the printer. The fusing area may be hot.

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minute.

Gently shake the toner cartridge from side to side 5 or 6 times to redistribute the toner.

Note: If the toner gets on your

clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

MAINTAINING YOUR PRINTER

6.2

Reinsert the toner cartridge into the printer. Be sure that the toner cartridge snaps in its place.

Firmly

close the cover.

Toner Cartridge

If the print remains light

Remove the old cartridge and install a new toner cartridge. See “Install the Toner Cartridge” on page 2.2.

ATTENTION: OPC Cleaning

• After every 500 page printing, your printer will automatically clean the OPC drum inside the toner cartridge and produce a OPC cleaning sheet with the toner debris.

MAINTAINING YOUR PRINTER

6.3

Cleaning the Printer

To maintain print quality, follow the cleaning procedures below every time the toner cartridge is replaced or whenever print quality problems occur. As much as possible, keep the printer free from dust and debris.

Notes:

• Do not use ammonia-based cleaners or volatile solvents such as thinner, on or around the printer. These can damage the printer.

• While cleaning the inside of the printer, be careful not to touch the transfer roller (located underneath the toner cartridge ). The oil from your hands on the roller can cause print quality problems.

Cleaning the Outside

Wipe the outside surface of the printer with a soft, clean, lintfree cloth. You can dampen the cloth slightly with water, but be careful not to be let any water drip onto the printer or inside it.

Cleaning the Inside

Cleaning inside the printer

Note: To prevent

damage to the toner cartridge, do not expose it to light for more than a few minute. Cover it with a piece of paper, if necessary. Also, do not touch the black transfer roller inside the printer. By doing so, you can damage the printer.

During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems such as toner specks or smearing. Cleaning inside the printer will eliminate or reduce these problems.

Turn the printer off and unplug the power cord, then wait for

the printer to cool.

Open the front cover and remove the toner cartridge.

With a dry, lint-free cloth, wipe away any dust and spilled toner

from the toner cartridge area and the toner cartridge cavity.

MAINTAINING YOUR PRINTER

6.4

Cleaning the Printer

Reinsert the toner cartridge and close the cover

Then, plug in the power cord, and turn the printer on.

Printing a cleaning sheet

Note: The cartridge

cleaning process takes some time. To stop the printing, turn the power off.

Printing a cleaning sheet cleans the drum inside the toner cartridge. Use this process if you are experiencing blurred, faded or smeared printouts. This process will produce a page with toner debris, which should be discarded.

Make sure the printer is turned on and in the Ready mode and

there is paper loaded in the automatic input tray.

Press and hold down Demo on the control panel for about 10

seconds until all control panel lights remain lit, then release the button.

Your printer automatically picks up a sheet of paper from the

tray and prints out a cleaning sheet with the dust or toner particles on it.

MAINTAINING YOUR PRINTER

6.5

chapter

This chapter gives helpful information for what to do if you encounter a printer error. It provides information on the following topics:

◆ Troubleshooting Checklist

◆ Solving General Printing Problems

◆ Clearing Paper Jams

◆ Solving Print Quality Problems

◆ Troubleshooting Error Messages

◆ Common Windows Problems

Troubleshooting Checklist

If the printer is not working properly, complete the following checklist in order. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

Check

Make sure that the Data light on the control panel is on.

Press the Demo button to print a demo page to verify that the printer is feeding paper correctly. See page 2.7.

Check the demo page to see if it is printed correctly.

Print a short document from a software application to verify the computer and printer are connected and are communicating correctly.

Solution

• If no lights are on, check the power cord connection and the power switch. Check the power source by plugging into another outlet.

• If other lights are on, go to “Troubleshooting Error Messages” on page 7.17.

• If a demo page does not print, check the paper supply in the input tray.

• If the paper jams in the printer, go to “ Clearing Paper Jams” on page 7.6.

• If the Error indicator light is illuminated on the control panel, go to “Troubleshooting Error Messages” on page 7.17.

If there is a print quality problem, go to “Solving Print Quality Problems” on page 7.11.

• If the page does not print, check the cable connection between the printer and computer.

• Check the print queue or print spooler to see if the printer has been paused.

• Check the software application to make sure you are using the proper printer driver and communication port. If the page is interrupted during printing, go to “Solving General Printing Problems” on page 7.2.

If completing the checklist did not diagnose the problem with the printer, check the following troubleshooting sections.

• “Solving General Printing Problems” on page 7.2.

• “Troubleshooting Error Messages” on page 7.17.

• “Common Windows Problems” on page 7.19.

PROBLEM SOLVING

7.1

Solving General Printing Problems

If you have any problems with the operation of your printer, refer to the table for suggested solutions.

Problem

The printer does not print.

Possible Cause

The printer is not receiving power.

Your printer is not selected as the default printer.

Check the printer for the following:

The printer may be in manual feed mode and out of paper. (The Paper light is on.)

The connection cable between the computer and the printer is not connected properly.

Solution

If no lights are on, check the power cord connections. Check the power switch and the power source.

Select Samsung ML-1200 Series as your default printer.

• The printer cover is not closed.

• Paper is jammed.

• No paper is loaded.

• Toner cartridge is not installed.

• Printer system error occurs. Contact a service representative.

Add paper to the manual input tray, and press the Demo button on the printer’s control panel to start printing.

Disconnect the printer cable and reconnect it.

PROBLEM SOLVING

7.2

The connection cable between the computer and the printer is defective.

The port setting is incorrect.

If possible, attach the cable to another computer that is working properly and print a job. You may also try using a different printer cable.

Check the Windows printer setting to make sure that the print job is sent to the correct port (for example, LPT1). If the computer has more than one port, make sure the printer is attached to the correct one.

Solving General Printing Problems

Problem

The printer does not print. (continued)

Printer selects media from the wrong paper source.

Paper does not feed into the printer.

Possible Cause

The printer may be configured incorrectly.

The printer driver may be incorrectly installed.

The printer is malfunctioning.

The paper source selection in the printer properties may be incorrect.

Paper has not been loaded correctly.

There is too much paper in the input tray.

Solution

Check the printer properties to make sure that all print settings are correct.

Uninstall the printer driver, then reinstall the printer driver. Try printing a demo page.

Check the lights on the control panel to determine if the printer is indicating a system error.

For many software applications the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source.

Remove paper from the input tray and reload it correctly.

Remove excess paper from the input tray.

Print job is extremely slow.

The paper is too thick.

The job may be very complex.

The maximum print speed of the Samsung ML-1200 Series printer is 12 pages per minute.

If using Windows 95, the Spooling Setting may be set incorrectly.

Use only paper that meets the specifications required by the printer.

Reduce the complexity of the page or try adjusting the print quality settings.

From the Start menu, and then choose Settings and Printers. Right-click the Samsung ML-1200 Series printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting from the available choices.

PROBLEM SOLVING

7.3

Solving General Printing Problems

Problem

Half of the page is blank.

The paper keeps jamming.

Possible Cause

The page layout is too complex.

The page orientation setting may be incorrect.

The paper size and the paper size settings do not match.

There is too much paper in the paper tray.

An incorrect type of paper is being used.

An incorrect output method is being used.

Solution

Simplify the page layout and remove any unnecessary graphics from the document, if possible.

Change the page orientation in your application.

Make sure that the paper size in the print settings matches the paper in the input tray.

Remove excess paper from the tray. If printing special media, use the manual input tray.

Use only paper that meets the specifications required by the printer.

Media such as thick paper should not be printed using the face-down output tray. Use the face-up output slot instead.

The printer prints, but the text is wrong, garbled, or incomplete.

PROBLEM SOLVING

7.4

There may be debris inside the machine.

The printer cable is loose or defective.

The wrong printer driver was selected.

Open the front cover and remove the debris.

Disconnect the printer cable and reconnect it. Try a print job that you know works. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable.

Check the application’s printer selection menu to make sure that your printer is selected.

Solving General Printing Problems

Problem

The printer prints, but the text is wrong, garbled, or incomplete. (continued)

Pages print, but are totally blank.

The illustrations print wrong in Adobe Illustrator.

Possible Cause

The software application is malfunctioning.

The toner cartridge is defective or out of toner.

The file may have blank pages.

Some parts, such as the controller, the board, may be defective.

The setting in the software application is wrong.

Solution

Try printing a job from another application.

Replace the toner cartridge.

Check the file to make sure that it does not contain blank pages.

Contact a service representative.

Print the document with the Bitmap Printing checkbox in the Print dialog box empty.

ATTENTION: The lifetime of the transfer roller

If you have any printing problem after your printer prints about 28,000 pages, you must contact the customer service to replace the transfer roller.

PROBLEM SOLVING

7.5

Clearing Paper Jams

Occasionally, paper can become jammed during a print job. Some of the causes include:

• The paper tray is loaded improperly or overfilled.

• The paper tray has been pulled out during a print job.

• The top cover has been opened during a print job.

• Paper that does not meet paper specifications has been used. See “Paper Specifications” on page A.2.

• Paper that is outside of the supported size range has been used. See “Paper Specifications”.

If a paper jam occurs, the Paper and the Error lights remain lit on the control panel. Find and remove the jammed paper. If the location of the paper jam is not obvious, look first inside the printer.

Output Area

Note: Paper jams in this area may result in loose toner on the page. If you get any toner on your

clothes, wash them in cold water because hot water will set the toner into the fabric.

Pull the jammed paper carefully out of the output stacker.

PROBLEM SOLVING

7.6

If paper is jammed in the face-up output slot, carefully remove the paper as shown.

Open and close the front cover. Printing can be resumed.

Clearing Paper Jams

Input Area

Note: If paper has entered the toner cartridge area, follow the instructions on page 7.8. It is

easier to remove such jams from the inside of the printer than the paper input area.

Carefully pull the jammed paper out of the input tray.

PROBLEM SOLVING

7.7

Clearing Paper Jams

Open and close the front cover to resume printing.

Note: If the Paper and the Error lights

do not turn off, there is still jammed paper inside the printer. Check the inside of the printer.

Inside the Printer

Note: Paper jams in this area may result in loose toner on the page. If you get any toner on

your clothes, wash them in cold water because hot water will set the toner into the fabric.

Grasp the front cover by both sides of the cover and pull it toward you to open.

PROBLEM SOLVING

7.8

+ 41 hidden pages