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Samsung Mantra™
by Virgin Mobile
PORTABLE
MOBILE PHONE
User Manual
Please read this manual before operating your
phone, and keep it for future reference.
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Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective
suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there
to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international
treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable),
patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of
authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you
agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile,
disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the
Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with
SAMSUNG and its suppliers.
Samsung Telecommunications America (STA), LLC
Headquarters: Customer Care Center:
1301 E. Lookout Drive 1000 Klein Rd.
Richardson, TX 75082 Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Internet Address:
©
2009 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America, Inc.
and its related entities.
Mantra™ is a trademark of Samsung Electronics America, Inc. and/or its related entities.
Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsungtelecom.com/support
http://www.samsungusa.com
GH68-22775A Rev 1.1
Printed in U.S.A.
M340_CD13_WC_092209_F4
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VIRGIN and the Virgin Signature logo are registered trademarks of Virgin Enterprises Limited and are used under
license.
T9 Text Input is licensed by Tegic Communications and is covered by U.S. Pat. 5,818,437; U.S. Pat. 5,953,541; U.S.
Pat. 6,011,554 and other patents pending.
The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B
Design”) are registered trademarks and are wholly owned by Bluetooth SIG.
Openwave® is a registered Trademark of Openwave, Inc.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License
(GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses.
To obtain the source code covered under the open source licenses, please visit:
http://www.samsungnetwork.com/Home/opensource
.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE
PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE
MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN,
CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE
PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED
IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY
KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE
BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS
OF ANTICIPATED PROFITS OR BENEFITS.
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Table of Contents
Section 1: Getting Started ................ 4
Installing the Battery . . . . . . . . . . . . . . . . . . . .4
Removing the Battery . . . . . . . . . . . . . . . . . . . . 5
Battery Capacity . . . . . . . . . . . . . . . . . . . . . . . .5
Charging the Battery . . . . . . . . . . . . . . . . . . . .5
Correct and Incorrect Handling . . . . . . . . . . . . . 6
Section 2: Getting To Know Your Phone 7
Phone Overview . . . . . . . . . . . . . . . . . . . . . . . .7
Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Reviewing the Display Screen . . . . . . . . . . . . .9
Icon Glossary . . . . . . . . . . . . . . . . . . . . . . . . . .9
Turning the Phone On . . . . . . . . . . . . . . . . . .12
Activating Your Virgin Mobile Account . . . . . .12
Programming Your Phone . . . . . . . . . . . . . . .12
Finding Your Phone Number . . . . . . . . . . . . . .13
Using the Hands-Free Headset . . . . . . . . . . . .13
Section 3: My Account ................... 14
Checking your Account Balance . . . . . . . . . . .14
Top-Up Your Minutes with a Top-Up Card . . .14
Other Methods to Top-Up Your Account . . . . .14
Additional Information . . . . . . . . . . . . . . . . . .15
Section 4: Menu Navigation ........... 16
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . 16
Section 5: Phone Usage .................. 17
Making and Answering Calls . . . . . . . . . . . . .17
Active Call Options . . . . . . . . . . . . . . . . . . . . .18
End-of-Call Options . . . . . . . . . . . . . . . . . . . . 18
Adjusting the Volume Level . . . . . . . . . . . . . .18
Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . .19
Speakerphone . . . . . . . . . . . . . . . . . . . . . . . .19
Caller ID Function . . . . . . . . . . . . . . . . . . . . . .19
Call Waiting Function . . . . . . . . . . . . . . . . . . .19
Using the Recent Calls List . . . . . . . . . . . . . . .20
Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . .21
911 In Lock Mode . . . . . . . . . . . . . . . . . . . . . 21
911 Using Any Available System . . . . . . . . . .21
Section 6: Text Input ......................22
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . .22
Modifying Text Options . . . . . . . . . . . . . . . . . .24
Section 7: Messaging ..................... 26
Sending Text Messages . . . . . . . . . . . . . . . . .26
Sending Picture Messages . . . . . . . . . . . . . . .27
Sending an Instant Message (IM) . . . . . . . . . .28
Sending an Email Message . . . . . . . . . . . . . .28
Accessing your Inbox . . . . . . . . . . . . . . . . . . .29
Reviewing your Virgin Mobile Alerts . . . . . . . .29
Accessing your Voicemail Messages . . . . . . .29
Accessing your Sent Folder . . . . . . . . . . . . . . 30
Accessing your Saved Folder . . . . . . . . . . . . .31
Configuring your Message Settings . . . . . . . .31
Erasing Messages . . . . . . . . . . . . . . . . . . . . .32
Section 8: Contacts ........................ 33
Saving a Phone Number . . . . . . . . . . . . . . . . . 33
Using the Hard or Timed Pause Features . . . . 34
Finding a Contact Name . . . . . . . . . . . . . . . . .35
Group Settings . . . . . . . . . . . . . . . . . . . . . . . .35
Creating Speed Dial Assignments . . . . . . . . . .35
Section 9: Tools .............................. 37
Using the Calculator . . . . . . . . . . . . . . . . . . . .37
Using the Tip Calculator . . . . . . . . . . . . . . . . .37
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . .37
Using the Calendar . . . . . . . . . . . . . . . . . . . . .38
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Using the Scheduler . . . . . . . . . . . . . . . . . . . 38
Using the Task List . . . . . . . . . . . . . . . . . . . . 39
Using the Countdown . . . . . . . . . . . . . . . . . . 40
Using the Notepad . . . . . . . . . . . . . . . . . . . . 40
Using the Voice Memo . . . . . . . . . . . . . . . . . 40
Using Voice Service . . . . . . . . . . . . . . . . . . . 41
Adjusting the World Time . . . . . . . . . . . . . . . 41
Section 10: My Stuff .......................42
My Ringtones . . . . . . . . . . . . . . . . . . . . . . . . 42
My Graphics . . . . . . . . . . . . . . . . . . . . . . . . . 42
My Games . . . . . . . . . . . . . . . . . . . . . . . . . . 42
My Themes . . . . . . . . . . . . . . . . . . . . . . . . . 43
My Applications . . . . . . . . . . . . . . . . . . . . . . 43
Section 11: VirginXL .......................44
Section 12: Pictures ........................45
Take a Picture . . . . . . . . . . . . . . . . . . . . . . . 45
Camera Settings . . . . . . . . . . . . . . . . . . . . . . 46
My Pictures . . . . . . . . . . . . . . . . . . . . . . . . . 46
Sending Picture Messages . . . . . . . . . . . . . . 49
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Section 13: Surfing the Web ........... 50
Web Options . . . . . . . . . . . . . . . . . . . . . . . . . 50
Accessing the Web . . . . . . . . . . . . . . . . . . . . 50
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Virgin Mobile Connect! . . . . . . . . . . . . . . . . . 51
MySpace . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Facebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Web Album . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Section 14: Using Bluetooth ........... 54
Turning the Power On or Off . . . . . . . . . . . . . 54
Bluetooth Status . . . . . . . . . . . . . . . . . . . . . . 54
Bluetooth Settings . . . . . . . . . . . . . . . . . . . . 54
Section 15: Tools & Settings ..........56
Adjusting Sound Settings . . . . . . . . . . . . . . . 56
Adjusting Display Settings . . . . . . . . . . . . . . 57
Bluetooth Settings . . . . . . . . . . . . . . . . . . . . 61
Phone Settings . . . . . . . . . . . . . . . . . . . . . . . 61
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Call Options . . . . . . . . . . . . . . . . . . . . . . . . . 65
Memory Information . . . . . . . . . . . . . . . . . . . 67
Phone Information . . . . . . . . . . . . . . . . . . . . 67
Voice Service . . . . . . . . . . . . . . . . . . . . . . . . 69
Section 16: Health and Safety Information
.........................................................71
Health and Safety Information . . . . . . . . . . . . 71
Warning Regarding Display . . . . . . . . . . . . . . 72
Samsung Mobile Products and Recycling . . . 72
UL Certified Travel Adapter . . . . . . . . . . . . . . 72
Consumer Information on Wireless Phones . . 72
Road Safety . . . . . . . . . . . . . . . . . . . . . . . . . 78
Responsible Listening . . . . . . . . . . . . . . . . . . 79
Operating Environment . . . . . . . . . . . . . . . . . 80
Using Your Phone Near Other Electronic Devices 81
FCC Hearing-Aid Compatibility (HAC) Regulations for
Wireless Devices . . . . . . . . . . . . . . . . . . . 81
Potentially Explosive Environments . . . . . . . . 83
Emergency Calls . . . . . . . . . . . . . . . . . . . . . . 83
FCC Notice and Cautions . . . . . . . . . . . . . . . 84
Other Important Safety Information . . . . . . . . 84
Product Performance . . . . . . . . . . . . . . . . . . 84
Availability of Various Features/Ring Tones . . 85
Battery Standby and Talk Time . . . . . . . . . . . 85
Battery Precautions . . . . . . . . . . . . . . . . . . . 86
Care and Maintenance . . . . . . . . . . . . . . . . . 87
Section 17: Warranty Information .. 88
Standard Limited Warranty . . . . . . . . . . . . . . 88
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End User License Agreement for Software . . .90
Index ................................................ 95
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Section 1: Getting Started
Getting up and running is a quick and easy set of
steps. This section walks you through the steps
necessary to install your battery pack, turn on your
phone, setup service, and make your first call.
Installing the Battery
1. Press down on the rear cover (label side) with
your thumbs, as indicated below, and while
applying some pressure, slide the cover away.
Warning!:
2. Insert the battery (label side up as shown) into
the battery compartment so that the metal
contacts on the phone match up with those on
the battery.
Use only Virgin Mobile-approved or Samsungapproved batteries and chargers with your phone.
Failure to use these approved devices may increase
the risk that your phone will overheat, catch fire, or
explode, resulting in serious bodily injury, death, or
property damage.
3. Position the battery cover over the battery (3)
and firmly slide it in until you hear a click (4).
Getting Started 4
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Removing the Battery
1. Press down on the rear cover (label side) with
your thumbs, and while applying some
pressure, slide the cover away.
2. Insert your finger into the indention (shown
here) and in a single motion, pull the battery
out from the compartment.
3. Position the battery cover over the battery and
firmly slide it in until you hear a click.
Battery Capacity
Your phone comes with a Lithium Ion (Li-Ion) battery.
The battery can be recharged using the enclosed
charger. This allows you to recharge your battery
before it is fully drained. The battery provides up to
3.5 hours of continuous digital talk time.
Warning!:
Use only Samsung-approved batteries and chargers
with your phone. Failure to use these approved
devices may increase the risk that your phone will
overheat, catch fire, or explode, resulting in serious
bodily injury, death, or property damage.
Note:
Some phone features such as long backlight settings,
vibrate mode, brightness settings, Bluetooth activity, and
other variables may reduce the battery’s talk and standby
times. It is recommended that you watch your phone’s
battery level indicator and charge the battery before it
runs out of power.
Charging the Battery
Prior to your initial use of the phone, it is
recommended that you fully charge your battery. If
your battery level becomes too low, your phone
automatically turns off, and you can lose any progress
information. For a quick check of your phone’s battery
level, glance at the battery charge indicator located in
the upper right corner of your display screen.
•
indicates the phone’s battery is empty.
•
indicates the phone’s battery is fully charged.
Power Connection
1. Slide open the cover that protects the phone's
power jack.
5
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+
Incorrect
Correct
Antenna
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Note:
Correct and Incorrect Handling
The antenna is located at the base of the phone.
Blocking it can result in reduced signal strength and
quality.
Plug the flat end of the charger into the
2.
phone’s power/accessory interface connector
and the other end into an electrical outlet.
Battery Charging Tips
•
The battery is not charged at the time of purchase, it
must be fully charged prior to the phone’s first use.
•
When charging the battery with the phone off, the
charging status displays. You can not operate the phone
until it is powered back on.
•
Charging the phone while off greatly reduces the charge
time.
•
If the battery ever fails to perform normally, contact Virgin
Mobile Customer Care to replace it.
If your handset has a touch screen display, please note
that a touch screen responds best to a light touch from
the pad of your finger or a non-metallic stylus. Using
excessive force or a metallic object when pressing on the
touch screen may damage the tempered glass surface
and void the warranty. For more information, refer to
“Standard Limited Warranty” on page 88.
Warning!:
Using the wrong battery charger could cause
damage to your phone and void the warranty.
Getting Started 6
Page 10
6
7
8
9
10
12
11
5
4
3
2
1
13
14
15
16
19
17 18
20
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Section 2: Getting To Know Your Phone
This section guides you through the basic functions
and calling features of your phone.
Functions
Phone Overview
7
1.
Speaker
allows you to hear the caller and the
different ringtones or sounds offered by your
phone.
2.
Display Screen
needed to operate your phone, such as phone
numbers, call status, Contacts list, date and
time, and both the signal and battery strength.
displays all the information
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3.
OK Key
allows you to accept choices offered
10.
when navigating through a menu.
4.
Left Option Button (LOB)
allows you to select
option button actions or menu items
corresponding to the bottom left line on the
display screen. It also provides quick access to
11.
the phone’s menu.
5.
TALK Key
allows you to place or receive a call.
In standby mode, press this key once to access
the Recent Call log. Press and hold this key to
activate voice service.
6.
Voicemail Key
allows you to quickly access
12.
your voicemail. Press and hold this key for two
seconds to automatically dial your voicemail.
7.
Alphanumeric Keypad
allows you to enter
13.
numbers, letters, and characters.
8.
Shift/Asterisk Key
enters the asterisk [*]
character for calling features. In the text entry
mode, press this key to change the
capitalization mode. Press and hold to activate/
14.
deactivate the Vibrate modes.
9.
Microphone
allows the other callers to hear you
clearly when you are speaking to them.
Plus Code Dialing Key
automatically dials the
international access prefix for calling out from
the country in which you are located (for
instance, 011 for international calls placed
from within the United States).
Space/Pound Key
enters the pound [#]
character for calling features. In the text entry
mode, press this key to enter a space between
characters. Press and hold to access the
Password screen to lock your phone.
BACK Key
deletes characters from the display
while in the text entry mode. When in a menu,
press this key to return to the previous menu.
END Key
ends a call. Press and hold this key for
a few seconds to power your phone On or Off.
While in the main menu, it returns the phone to
standby mode and cancels your input. When
you receive an incoming call, press to reject
the call.
Right Option Button (ROB)
allows you to select
option button actions or menu items
corresponding to the bottom right line on the
display screen. It also provides quick access to
your phone’s Contacts list.
Getting To Know Your Phone 8
Page 12
Display Indicators
Text and Graphics
Menu Options display
area
the current menu
options associated
with each button
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15.
Navigation keys
allow you to scroll through the
phone’s menu options and provide a shortcut to
phone functions from standby mode.
16.
Camera Lens
allows you to take a picture of
whatever is in front of the phone’s line of sight.
17.
Volume Key
allows you to adjust the audio
volume in standby mode or adjust the voice
volume during a call. The volume key can also
be used to scroll up or down to navigate
through the different menu options.
18.
Camera Key
allows you to take pictures when in
camera mode.
19.
Headset/Adapter Jack
power connector and optional headset for safe,
allows you to plug in the
Icon Glossary
convenient, hands-free conversations. To
access this port, carefully slide off the attached
plastic cover.
20.
Accessory Hook
allows you to attach your
phone to a lanyard, key chain, or other
accessories.
21.
External Display
displays information such as
date and time, signal and battery strength, and
incoming calls.
Reviewing the Display Screen
The phone’s Main screen displays while you are not in
a call or currently using a menu item. You must view
9
the Main screen to dial a phone number. Your phone’s
display screen provides a wealth of information about
your phone’s status and options.
The following list identifies the icons that display on
your phone’s screen:
Signal
: the more lines that display, the
stronger your signal.
No service
: indicates there is no signal or
service available and your phone is
searching for a network.
In Use
: indicates a Voice call is in progress.
Data call on
: indicates your phone is
connected to a data connection.
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Data sending
: indicates your phone is
connected to a high-speed data
connection and currently sending
(uploading) data.
Data receiving
: indicates your phone is
connected to a high-speed data
connection and currently receiving
(downloading) data.
Data dormant
: indicates your phone’s
high-speed data connection is dormant
(inactive).
Alarm
: indicates the phone’s alarm or
calendar feature is active and on.
Speaker on
: indicates the speakerphone
mode is enabled.
Location
: indicates the position location
feature is enabled.
New text message
: indicates that you
received a new message (text, picture, IM,
or email).
New pic message
: indicates that you
received a new picture message.
New voicemail
: indicates that you received
a new voicemail.
New Virgin Alert
: indicates that you
received a system notification message
regarding account information.
Read text message
: indicates that this text
message was read.
Unread text message
: indicates that this
text message is unread.
Read pic message
: indicates that this
picture message was read.
Unread pic message
: indicates that this
picture message is unread.
Sent text message
: indicates the outgoing
message was sent.
Failed text message
: indicates the
outgoing message was not sent due to a
system failure.
Sent pic message
: indicates that the
picture message was sent.
Failed pic message
: indicates that the
picture message failed to send.
Draft text message
: indicates that th is text
message was saved as a draft.
Draft pic message
: indicates that this
picture message was saved as a draft.
Bluetooth enable
: indicates the Bluetooth
feature is currently active and enabled.
Getting To Know Your Phone 10
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Bluetooth hidden
: indicates the Bluetooth
device is currently hidden and not
transmitting.
Device connected
: indicates the Bluetooth
feature is currently active and connected
to a
Bluetooth device.
Security
: indicates the phone is currently
secured.
Ringtone
: indicates the ringtone is set at a
level between 1 - 8 or that 1-Beep is
selected.
Ringtone Off
: indicates the ringtone is
turned off.
Vibrate
: indicates that your phone is in
vibrate mode. The ringtone does not make
any noise in this mode.
Ringtone off+Vib
: indicates that the
phone’s ringtone is off and set to vibrate.
Ringtone+Vib
: indicates that the phone is
set to ring and vibrate.
Battery
: indicates your battery is fully
charged.
Low Battery
: indicates your battery power
is low.
Self Timer
: indicates the self timer function
is enabled.
White balance Auto
: indicates that the
white balance was set to automatically
adjust itself.
White balance Sunny
: indicates that the
white balance was set to Sunny.
White balance Cloudy
: indicates that the
white balance was set to Cloudy.
White balance Tungsten
: indicates that the
white balance was set to Tungsten.
White balance Fluorescent
: indicates that
the white balance was set to Fluorescent.
My picture Lock
: indicates that your picture
is locked.
My picture DRM
: indicates that this picture
is DRM protected and may not transmit via
a picture message.
My picture Upload
: indicates that a picture
file was uploaded to an online album or
folder.
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Turning the Phone On
1. Press and hold to power on the phone.
Tip:
If the Password screen displays, use your keypad to enter
your four-digit password to unlock the phone. By default,
the password is the last four digits of the current phone
number.
Activating Your Virgin Mobile Account
Prior to using your new phone for talking, messaging,
or surfing the Web, you must first activate your
service with Virgin Mobile. You need your phone's
serial number (MEID) to activate your Virgin Mobile
account.
To find your serial number (MEID)
1. From the Main screen, press
Button) ➔ Tools & Settings ➔ Phone info
number
.
2. Locate the 18 digit
Menu
Serial number
(Left Option
➔ My
and write it
down.
Registering your Information
Activate your account by one of two methods:
•Online
: click the
your information and click
ACTIVATE YOUR PHONE
•By Phone
: 1-888-322-1122 (from another phone).
Activate
field, enter
.
Programming Your Phone
Once your account is activated, you need to program
your new Virgin Mobile phone number into your
phone.
1. Turn on your phone.
2. Dial
##VIRGIN#
(that's
).
3. From the Programming menu, highlight
Activate Phone
4. When your screen shows “Do you want to
activate your phone now?” select
and press .
Yes
and
press . This causes the phone to connect
to the network and validate itself.
5. When the screen shows “Hi. Press Start to
continue the activation process,” highlight
Start
and press . Your phone first shows
“We’re getting your phone number for you,”
and then displays your new Virgin Mobile
phone number.
6. Highlight
Write it down.
Finish
and press to complete
the activation process. Your phone will then
turn off and back on by itself.
That's it, you're done! Please note: it might take a
couple of hours to get the new number set up on the
Virgin Mobile network. Once the process is complete,
your phone receives a text message confirming the
number and you can begin making calls.
Getting To Know Your Phone 12
Page 16
Ear Buds
Headset
Connector
Talk/End Key
Virgin M340.book Page 13 Tuesday, September 22, 2009 4:10 PM
Note:
It may take up to 4 hours for VirginXL, Voicemail, and
Top-Up features to enable.
Finding Your Phone Number
䊳
From the Main screen, press
Button) ➔
number
Tools & Settings
.
Menu
➔
Phone info
(Left Option
➔
My
Using the Hands-Free Headset
A headset comes included with your phone. Use the
headset for safe, convenient, hands-free
conversations on your phone.
Connecting the Headset
䊳
Connect the headset to the phone headset/adapter
jack using the headset connector.
Making a Call
To make a call while wearing the headset, follow
these steps:
1. Dial the phone number on your phone as you
normally do.
2. You can now have a conversation without
having to touch your phone.
3. When you are finished, press the Talk/End key
on the headset to end the call.
Answering a Call
When you receive a call while wearing the headset,
follow these steps:
1. Press the Talk/End key on the headset to
answer the call.
2. You can now have a conversation without
having to touch your phone.
3. When you are finished, press the Talk/End key
on the headset to end the call.
13
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Section 3: My Account
You can manage your Virgin Mobile account directly
from your phone. The most important tasks are
outlined here. For more information about your
account, go to www.virginmobileusa.com.
Top-Up is how you add money to your Virgin Mobile
account balance. You can Top-Up your Virgin Mobile
account right from your phone. First, buy a Top-Up
card at one of the thousands of retailers that carry
them, or register your debit card, credit card, or
PayPal account at
www.virginmobileusa.com
.
Checking your Account Balance
There are two ways to check your Virgin Mobile
account balance:
•
From the Main screen, press the navigation key up.
•
From the Main screen, press
Button)
➔
My Account ➔ Balance & usage
Menu (Left Option
. Your
balance and important account information display
on-screen.
When your balance is low, you can Top-Up your
account from your phone as follows:
Top-Up Your Minutes with a Top-Up Card
1. Buy a Top-Up card from any available retailer.
2. From the Main screen, press
Button) ➔ My Account
3. Use the navigation keys to scroll to the
Menu
(Left Option
.
Top -U p
link and press .
4. With the “Top-Up card” field highlighted, press
.
5. Enter your account PIN (vKey) and press .
6. Use the navigation key to select
press .
7. Enter the Top-Up card’s PIN number and press
.
8. Select
9. At the “Confirmation” screen, select
Top -Up Now
and press .
pressing .
10. At the “Approved” screen, scroll to
press .
11. Press to exit the process.
Other Methods to Top-Up Your Account
Before you can Top-Up from your phone using a debit
card, credit card, or PayPal account, you must first
register the card or PayPal account at
www.virginmobileusa.com
1. From the Main screen, press
Button) ➔ My Account
2. Use the navigation keys to scroll to the
link and press .
3. Enter your Account PIN and press .
4. Scroll down to select “Login” and press .
.
Menu
.
My Account 14
Login
and
Yes
by
OK
and
(Left Option
Top -U p
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Virgin M340.book Page 15 Tuesday, September 22, 2009 4:10 PM
5.
Scroll down to Credit or Debit Card and press
.
6. Enter the amount you wish to add to your
account and press .
Your phone validates the amount you want to
Top-Up.
7. Scroll down to select
8. Once your phone announces “You’re Topped-
Yes
and press .
Up,” press .
9. Press to exit the process.
Additional Information
To get more information about your Virgin Mobile
account, as well as other Virgin Mobile services, visit
us at
www.virginmobileusa.com
.
Please
15
Page 19
Virgin M340.book Page 16 Tuesday, September 22, 2009 4:10 PM
Section 4: Menu Navigation
This section explains the menu navigation for your
phone.
Menu Navigation
Menus and sub-menus can be accessed by scrolling
through them using the Navigation keys or by using
the shortcut keys.
Accessing a Menu Function by Scrolling
1. From the Main screen, press
Menu
(Left Option
Button) to access Menu mode.
2. Scroll using the navigation keys to reach a
main menu,
Tools & Settings
for example
(lower-left screen).
3. Press to enter the menu.
4. To scroll through these menus, press either the
Up
or
Down
navigation key or the Volume key
(located on the left side of your phone).
5. Highlight an option and press or press the
Select
(Left Option Button) to make your
selection.
6. To return to the previous menu level, press
Back
(Right Option Button).
7. To exit the menu without changing the
settings, press .
Using Shortcuts
Numbered menu items, such as menus, sub-menus,
and options can be quickly accessed by using their
shortcut numbers. In Menu mode, Main Menus can
be accessed by pressing the number keys (1 to 0)
corresponding to their location on the screen.
Example:
The following example shows how to find your phone
number.
1. From the Main screen, press
Menu
(Left Option
Button).
2. Press for
3. Press for
4. Press for
Tools & Settings
Recent Calls
My Stuff
.
.
.
Menu Navigation 16
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Section 5: Phone Usage
This section guides you through the processes to
make and receive calls, adjust your call volume,
utilize the Recent Calls list, and use the 911 mode.
Making and Answering Calls
Making Calls
1. Enter a phone number and press . To end
the call, press .
Note:
To modify the phone number you entered, press to
erase one digit at a time. To erase the entire number,
press and hold .
Note:
If “CALL FAILED” displays on the screen or the line is
busy, press , , or redial the number. If you activate
the “AUTO RETRY” function, the phone automatically
redials the number of times specified.
If “Enter lock code” displays on the screen, enter your
4-digit password to unlock your phone.
Answering Calls
1. When your phone rings or vibrates, press
to answer the incoming call. (Depending on
your phone’s settings, you may also answer
incoming calls by pressing any number key.)
– or –
Press
Answer
(Left Option Button). (Depending
on your settings, you can also answer incoming
calls by using one of the answer options on
page 17.)
2. To end the current call, press .
Note:
To ignore incoming calls, press
Button).
Ignore
(Right Option
If the incoming call is from a number stored in your
Contacts, the associated name displays. If the
incoming caller was not stored in your Contacts list,
only the phone number displays. For all incoming
calls, the following options are available. To select an
option, press the corresponding option button.
•
Answer
: to answer the incoming call. (This is the same as
pressing .)
•
Ignore
: to send the call to your voicemail box.
Adjusting your Call Answer Options
You can set your phone to answer calls using one of
three available options: Talk key, Any key, or Flip
open.
1. From the Main screen, press
Settings ➔ Call options ➔ Call answer
2. Select one of the following and press .
• Talk key
: answers an incoming call only after
Menu ➔ Tools &
.
pressing .
•Any key
: answers an incoming call if any key on the
phone is pressed. This includes the volume key or
side Camera key.
•Flip open
: answers an incoming call automatically if
the phone flips open.
17
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Active Call Options
Press
Spkr on/off
(Left Option Button) to turn the
speaker phone on or off.
Pressing
Options
(Right Option Button) during an
active call displays a list of features that can be used
during the course of an active call. To select an
option, press the corresponding keypad number or
highlight the option and press . The following
options are available:
•
Mute/UnMute
(1) allows you to turn the speaker on or
off.
•
Key Mute/Key Unmute
(2) allows you to mute the key
tones on your phone so the other party cannot hear you
pressing any keys on your phone.
•
Contacts
(3) opens the Contacts menu.
•
Messaging
(4) opens the Messaging menu options.
•
Recent Calls
(5) checks your call log from the Outgoing,
Incoming, Missed, and Recent calls listings. This option
also allows you to erase the logs from these listings.
•
Tools
(6) opens the Tools menu options. For more
information, refer to
•
Phone info
•
My number(1) - displays your current phone number.
•
Version Info (2)- displays hardware, software and
“Tools”
on page 37.
(7) provides the following menu options:
End-of-Call Options
After receiving a call from or making a call to a phone
number that
number, time, and duration of the call display.
䊳
–
–
After a call ends that you made or received from a
number stored in your Contacts list, the contact
name, phone number, and duration time for the call
information displays on the screen.
䊳
䊳
browser version information.
–
Software version - displays your current software (phone
firmware) version.
–
Hardware version - displays the details of your phone’s
hardware information.
–
PRL version - displays your phone’s current PRL
(preferred roaming list).
Adjusting the Volume Level
You can adjust the volume level while on an active
call or from the main screen.
–
Browser name - displays the name of your phone’s builtin browser.
–
Browser version - displays the current software version
of your phone’s built-in browser.
•
Icon glossary (3) - displays a picture and description
of all the icons used on your phone.
is not
in your Contacts list, the phone
Select
Save
(Left Option Button) to add the new
number to your Contacts list by selecting either:
New entry
: to create a new Contacts entry.
Existing entry
existing Contacts entry. For more information, refer to
“Saving a Phone Number”
Select
: to add (append) the information to an
on page 33.
Call
(Left Option Button) to redial the last
received phone number.
Select
Options
(Right Option Button) for the
following options:
•
Send text msg
•
Send pic msg
Phone Usage 18
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Virgin M340.book Page 19 Tuesday, September 22, 2009 4:10 PM
䊳
Press and hold the volume key ( ) up or
down.
Speed Dialing
Speakerphone
The speakerphone feature lets you hear audio through
the speaker and talk without holding the phone.
Ideal for frequently dialed numbers, this feature
allows you to dial entries in your contact list using the
keypad with only one or two key presses. You can
store up to 99 numbers in your phone’s speed dial
and then activate them by either pressing a button or
two. With this feature, you can speed-dial phone
numbers with one key press (for locations 2–9) or two
key presses (for locations 10–99). For more
information, refer to “Creating Speed Dial
Assignments” on page 35.
One Digit Speed Dialing (2 - 9)
䊳
Press and hold the corresponding memory number
for more than 1 second. The display then confirms
what number was dialed by showing the name and
number of the outgoing speed dial call.
Two Digit Speed Dialing (10 - 99)
䊳
Press and release the first digit, then press and
Caller ID Function
Identifies an incoming caller by displaying their phone
number. If the caller’s name and number are already
stored in your Contacts list, both their name and
number displays on the screen. If you choose not to
display your number to the receiving party, just follow
these easy steps.
hold the second digit for more than 1 second. The
display then confirms what number was dialed by
showing the name and number of the outgoing
speed dial call.
Note:
Location 1 is reserved for voicemail. Locations 2-99 are
unassigned. To assign a speed dial location, please see
page 35.
Call Waiting Function
During an active call, Call Waiting notifies you when a
new incoming call is being received by playing a
1. To activate the speakerphone while on a call,
select
Spkr on
(Left Option Button). The
Speaker icon displays on the screen.
2. Select
Spkr off
(Left Option Button) to make the
phone route audio back through the earpiece.
The phone also returns to this “normal”
operation after ending a call or when the phone
is turned off and back on.
1. Press .
2. Use your keypad to enter the number you wish
to call.
3. Press . This temporarily blocks your
contact information from displaying on the
recipient’s phone.
19
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Virgin M340.book Page 20 Tuesday, September 22, 2009 4:10 PM
series of short beeps and displaying the caller’s
phone number and name (if available).
1. To answer another call while on the phone,
press . This places the first call on hold.
2. To switch back to the first caller, press
again.
Note:
Call waiting is a system dependent feature. Please
contact your service provider for details.
Using the Recent Calls List
Any time you place, accept, or miss a call, a record of
the call is saved in the Recent list. When you view the
numbers in this list, an icon to the left of the number
indicates the call type:
Dialed
: indicates all outgoing calls made
from your device.
Received
: indicates any received calls that
were answered.
Missed
: indicates any missed calls.
Making calls from the Recent Calls list
1. Press the navigation key down to access the
Recent Calls list.
– or –
From the Main screen, press
Calls
.
Menu ➔ Recent
2. Select a category and press .
• Missed calls
• Received calls
- Displays all missed calls.
- Displays all incoming calls that were
answered.
• Outgoing calls
• All calls
- Displays all outgoing calls.
- Displays all received, dialed, and missed
calls in one list.
• Call timers
- Displays Call Info for Last call or Recent
calls.
3. Use either the navigation key or volume key to
scroll through the available list of numbers.
4. Highlight the number and press .
Note:
After 75 incoming, outgoing or missed calls, the oldest
call is automatically erased from the history.
Using the Recent Calls Options
You can use a listed number (found within any of the
four categories of Recent Call types) to access a
variety of calling options.
1. From the Main screen, press
Calls
, select a category (Missed calls, Received
Menu ➔ Recent
calls, Outgoing calls, or All calls) and press
.
2. Use either the navigation key or volume key to
highlight a phone number and press
Options
(Right Option Button). The following options
may be shown (based on previous selection):
Phone Usage 20
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Virgin M340.book Page 21 Tuesday, September 22, 2009 4:10 PM
•Save
: Save the selected number to your Contacts list.
This option is displayed only in the
All Calls
option and
only if the selected number is not in your Contacts list.
• Send text msg
: Send a Text message to the selected
number.
• Send pic msg
: Send a Picture message to the
Note:
selected number.
•Erase
: To erase the selected entry.
•Erase all
: To erase all entries in the current Recent
Calls list.
Before selecting a highlighted number, press
Save
(Left Option Button) to save the number to
911 In Lock Mode
The 911 feature puts the phone in an Emergency Call
mode when the pre-programmed 911 emergency
number is dialed. This feature is also accessible while
in Lock mode or when out of a service area.
your Contact list if it is not already stored.
-Or-
Press
Send msg
(Left Option Button) to send a
text message to the highlighted number, if it is
911 Using Any Available System
already saved in your Contact list.
3. Press the navigation key up or down to
highlight an option and press .
Call Timers
This option lets you check the talk time and manage
your calls within the limit you set. The two call timers
include:
Last call
and
All calls
.
1. From the Main screen, press
Calls ➔ Call timers
2. Select either
.
Last call
or
All calls
Menu ➔ Recent
and press
to view the call details and times.
•Last call
: Displays the Call information and time
usage for the last call (made or received).
• All calls
: Displays both the number of all calls and
their total call time.
To reset the Recent Calls counter, press
Option Button).
1. Use the keypad to enter
2. When the call ends, the phone returns to Lock
Reset
911
, then press .
(Right
Mode.
1. Enter “911,” then press . The call
connects.
2. The phone maintains the Emergency Mode and
the phone can receive an incoming call from
any available system. It can also make
emergency calls.
21
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Section 6: Text Input
This section guides you through the steps needed to
use the keypad for text input.
You can enter letters, numbers, and symbols using
several entry modes: T9 (English), Abc, Symbols, and
Number. Not all options are available for every text
entry screen. An indicator for the current entry mode
displays at the bottom right of the text entry screen
when you are entering letters and numbers. These
options are available whenever you are prompted to
enter text (for example, within either Contacts entry
or Text/Picture Messaging).
To select an entry mode:
䊳
From a text entry screen, select
Options
(Right
Option Button) then select from one of the
following options:
• T9(English)
to enter text using the phone’s built-in
“prediction system,” reducing the number of keys
needed to enter a word (see page 22).
•Abc
to navigate through the series of keypad-specific
characters (see page 23).
•Symbols
to enter symbols (see page 23).
• Number
to enter numbers by pressing the numbers
on the keypad (see page 23).
•Autotext
to enter pre-programmed messages (see
page 23).
• Recent msg
to enter a message from a list of
previous messages (see page 24).
•Emoticons
to enter different Emoticons (see
page 24).
• Text options
to configure any of these options: Auto
Capital, Use word dict., Display Cand., Prediction
Start, Dual Language, Insert Space, Next word Pred.,
and Word Compl. (see page 24).
Entering Text
Entering Characters Using T9 Input Mode
T9 mode uses a built-in dictionary to select a word
based on the letters you've entered. A word can be
entered more quickly by pressing each key once per
character. If both the
Candidate
text options are enabled, do not type out
Prediction Start
and
Display
the entire word, but rather, scroll through the list of
words provided and select the word you want.
1. Press
Options
(Right Option Button) then select
T9(English)
from the list. The
T9word
icon then
displays at the bottom right of the screen.
2. For each letter of the word, press the
corresponding number key once. For example,
to enter the word “any,” press: , ,
.
Note:
When entering text in this mode, press to cycle the
letter capitalization (
used on the current word.
3. If the word doesn't match, press to look
T9word
➔
T9Word
➔
T9WORD
at other word matches currently found within
the current dictionary.
Text Input 22
)
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Note:
Text prediction begins providing a list of possible choices
if both the
Text options
➔
enabled and three (or more) characters are entered.
4. When you see the word, press to accept
Display candidate
feature is
the word and enter a space.
•
To enter a space, press .
•
To delete a single character, press to delete
one character. Press and hold to delete all the
current characters.
•
Press the corresponding character keys only once.
For example, to enter the word “John,” you would
press
.
Entering Characters Using Abc Input Mode
Use the number keys to enter letters, numbers and
symbols.
1. Press
Options
(Right Option Button) then select
Abc
from the list. The
abc
icon then displays at
the bottom right of the screen.
2. Find the key that corresponds to the letter you
want to enter and press it as many times as
needed for the desired letter to display on the
screen.
•
To enter a space, press .
•
To delete a single character, press to delete one
character. Press and hold to delete all the
current characters.
•
For example, to enter the word “John,” you would
press once, press three times, press
twice, and then press twice.
23
Entering Symbols
Symbols mode allows you to enter non-alphanumeric
symbols as well as emoticons such as smiley or sad
faces.
1. Press
Options
(Right Option Button) then select
Symbols
from the list. A table displays on the
screen that associates each character with a
key on the phone.
2. Select the desired symbol by pressing the
corresponding number on the keypad.
Entering Numbers
Number mode allows you to enter numbers.
1. Press
Options
(Right Option Button) then select
Number
from the list. The
123
icon then
displays on the bottom right portion of the
screen.
2. To enter a number, press the corresponding
number key.
Using Autotext
Autotext allows you to select from several short text
messages. These can include short pre-programmed
messages such as, “You busy?” or “You there?”, etc.
1. Press
Options
(Right Option Button) then select
Autotext
from the list.
2. Press the navigation key up or down to
highlight an autotext entry and press .
Page 27
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Note:
An autotext entry can also be chosen by pressing the
corresponding numeric key. This selects the entry and
inserts it into the current location within the message
text.
Using Recent Messages
Recent Message mode allows you to enter a recently
used message.
1. Press
Options
(Right Option Button) then select
Recent msg
2. Select the recent message from the list by
from the list.
pressing the navigation key up or down
to highlight the message and press .
Note:
A recent message entry can also be chosen by pressing
the corresponding numeric key. This selects the
message entry and inserts it into the current location
within the message text.
Inserting Emoticons
Emoticon mode allows you to enter Smiley icons.
1. Press
Options
(Right Option Button) then select
Emoticons
from the list.
2. Select an emoticon from the list by pressing
the key corresponding to the emoticon.
Modifying Text Options
The Text Options menu allows you to alter the
automated input features used during the text entry
process. These options quicken the text entry
process by correcting for spelling, spacing,
capitalization, custom word usage, and autocompleting the most commonly entered words.
1. Press
Options
(Right Option Button) then select
Tex t op tio ns
and then use the navigation key to
scroll down the list and alter any of the
available text entry options:
• Auto capital
allows you to turn capitalization on or off
for the next character that comes after a punctuation
mark followed by a space.
•Use word dict.
(dictionary) allows you to store
frequently used words and then predict their usage
the next time the word is used in text mode.
• Display cand.
(Display Candidate) allows the phone
to display predicted words. The list must contain at
least two words for this feature to activate.
• Prediction start
allows you to configure the phone to
display suggested word candidates after a preset
number of characters are entered. You can choose
for the prediction feature to begin after the 2nd, 3rd,
or 4th letters.
• Dual language
allows you to select word candidates
to display in English only (None) or in English and
Spanish (Spanish).
•Insert space
allows you to turn on or off the ability to
insert a space automatically after a word is selected
from the list of suggested words.
Text Input 24
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•Next word pred.
allows you to turn on or off the ability
to predict the next word when entering a text
message.
•Word compl.
allows you to turn on or off the ability to
automatically complete words as you type them using
words in the dictionary.
2. After completing your changes to these options,
select
Close
(Right Option Button) to store your
changes and return to the previous text entry
screen.
25
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Section 7: Messaging
This section guides you through the steps utilized to
both create and manage messages (both text and
multimedia).
Sending Text Messages
You can send text messages to phones that are
capable of receiving them or to email addresses.
Charges apply. See
www.virginmobileusa.com
for
pricing. You can send a message to a maximum of 10
recipients. The messages are sent one at a time,
once to each recipient. Standard text messaging
charges apply for each recipient.
Creating a Text Message
1. Select
2. Use the keypad to enter a recipient’s phone
message
Menu
.
➔
Messaging
➔
Send text
number or email address.
– or –
Use the navigation key to select the Contacts
list field and press . Then place
checkmarks adjacent to those current Contacts
entries you want to send the outgoing
message to and press
Next
(Left Option
Button).
Tip:
You can also select
choose a recipient from either the:
or
Groups
Options
(Right Option Button) and
.
Recent Call, Recent To
3. Once you’ve chosen your recipients, select
Next
(Left Option Button).
4. Enter the text for the message. As you begin to
enter a character, you are taken to a text entry
screen. For more information, refer to
“Entering Text” on page 22.
5. Select
Done
(Left Option Button) when you are
finished entering text.
6. Select
Send
(Left Option Button) to start the
delivery process.
7. The phone processes and when the message
is sent, “
Message Sent
” displays.
Retrieving a New Text Message
Once your phone detects a new incoming message, a
New Msg. notification displays on the screen. This
notification contains the originating phone number
and delivery time/date information.
䊳
You can choose to either read or ignore the new
message:
•
Select
View
(Left Option Button) to read the new
message.
•
Select
Dismiss
(Right Option Button) to ignore the
message and review it at a later time. These ignored
messages can later be accessed via the Inbox (
,
“Accessing your Inbox”
on page 29.
see
)
Messaging 26
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Replying to a Text Message
1. While the message is open, select
Reply
(Left
Option Button).
– or –
Select
Options
(Right Option Button), choose a
message option and press .
•Call
initiates a new call to the sender of the currently
viewed message.
•Forward
forwards the current message and its
contents to another recipient.
• Save address
allows you to save the senders address
in your Contacts list if it has not been previously
added.
• Save autotext
stores the text contents of the
message as a new Autotext message.
• Save message
saves the current text message in the
"Saved" folder.
•Erase
deletes the current message.
Sending Picture Messages
You can send picture messages to phones that are
capable of receiving them or to email addresses.
Charges apply. See
www.virginmobileusa.com
for
pricing. You can send a message to a maximum of 10
recipients. The messages are sent one at a time, once
to each recipient. Standard messaging charges apply
for each recipient.
1. Select
message
Menu
.
➔
Messaging
➔
Send picture
2. Use the keypad to enter a recipient’s phone
number or email address and press
Next
Option Button).
– or –
Use the navigation key to select the Contacts
list field and press .
Then place checkmarks adjacent to those
current Contacts entries you would like to send
the outgoing message to and press
Next
Option Button).
Tip:
You can also select
choose a recipient from:
3. Once you’ve chosen your recipients, select
Options
(Right Option Button) and
Recent call, Recent to
, or
(Left Option Button).
4. Enter a subject for the message. As you begin
to enter a character, you are taken to a text
entry screen. For more information, refer to
“Entering Text” on page 22.
5. Once you’ve finished entering your subject,
select
Done
(Left Option Button).
6. Use the navigation key to scroll to the Message
field. Enter your message and select
Done
Option Button).
7. Use the navigation key to scroll to the bottom of
the screen and select a multimedia option:
(Left
(Left
Groups
(Left
Next
.
27
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More
Inserts another page to the message. This
option supports 1 page, 160 maximum
characters and is not available in text
messaging.
Sound
: Select
voice memo and select
Record new
to record a new
Finish
(Right Option
Button) when you are finished. Or, select
Voice memo
Picture
to add an existing one.
: Press
Camera
(Left Option Button)
to take a new picture and then press
(Left Option Button) to add the new picture
to your
My pictures
folder. Replace the
current picture by first selecting a new one
from the
pressing
My pictures
Add
folder and then
(Right Option Button) to
attach it to the current message.
8. Select
Send
(Left Option Button) to begin the
delivery process.
9. The phone processes and when the message
is sent, “
Message Sent!
” displays.
Retrieving a New Picture Message
Once your phone detects a new incoming picture
message, a
New msg.
notification displays on the
screen. This notification contains the originating
phone number and delivery time/date information.
䊳
You can choose to either read or ignore the new
message:
•
Select
View
(Left Option Button) to read the new
message.
•
Select
Dismiss
(Right Option Button) to ignore the
message and review it at a later time. These ignored
messages can later be accessed via the Inbox (
“Accessing your Inbox”
Sending an Instant Message (IM)
1. Select
2. Press the
Menu
➔
Messaging
Button) to select an Instant Messaging
Add
application.
3. Select an IM application and press .
Note:
If you did not download an IM application, the “
download first
4. Use the keypad to enter the required sign-in
” message displays on the screen. Press
to download the desired application.
information for the selected IM application,
select
Sign In
and press .
Sending an Email Message
1. Select
Menu
➔
Messaging
and press .
2. At the
Standard messaging rates apply
press the
Accept
3. Select an email provider and press .
4. If you are using Yahoo!
(Left Option Button) to agree to terms and
conditions.
Accept
or
Decline
on page 29.
➔
Send IM
or
Decline
(Right Option
➔
Send email msg
Option Button.
®
Mail, press the
Messaging 28
)
.
Please
prompt,
see
I Agree
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Virgin M340.book Page 29 Tuesday, September 22, 2009 4:10 PM
5.
Use the keypad to enter the required sign-in
information for the email provider, such as
username, email address, and password.
6. Select
Sign In
(Left Option Button).
Accessing your Inbox
1. Select
2. Select a message from the list and press .
Menu
➔
Messaging
➔
Inbox
.
The contents of the message displays.
3. While the message is open, select
Reply
(Left
Option Button).
– or –
Select
Options
(Right Option Button), choose a
message option and press .
•Call
to initiate a new call to the sender of the currentl y
viewed message.
•Forward
to take the current message and forward its
contents to another recipient.
• Save address
Contacts list as either a New Entry or Existing Entry.
For more information, refer to
Number”
• Save autotext
to store the current number into the
“Saving a Phone
on page 33.
stores the text contents of the
Reviewing your Virgin Mobile Alerts
message as a new Autotext message.
• Save message
to move the text message from the
Inbox to the Saved folder.
•Erase
deletes the current message.
Inbox Folder Options
䊳
From the Inbox folder (without opening a message
29
Accessing your Voicemail Messages
Even if your phone is in use or turned off, all
unanswered calls are automatically routed to your
voicemail. Upon activation, your phone is setup with
default voicemail settings and a standard outgoing
message. When you receive a new voice message,
from the list), press
Options
(Right Option Button) to
reveal the folder options:
• Reply with copy
to reply to selected message’s
initiator with both your new text and a copy of the
current message contents.
•Forward
to take the current message and forward its
contents to another recipient.
•Move to saved
to move the currently highlighted
message to the Saved folder. The original is moved
and not a copy.
• Save address
allows you to save the sender’s
address in your Contacts list if it has not been
previously added.
• Message details
provides a detailed description of
the message’s properties such as: From, Date,
Callback number, and Priority level.
•Erase
deletes the currently highlighted message from
the list.
• Erase multiple
deletes selected messages from the
list.
•Erase all
deletes all messages from the Inbox folder.
1. Select
2. Select an alert from the list and press .
Menu
➔
Messaging
➔
Virgin Alerts
.
The alert message displays.
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Virgin M340.book Page 30 Tuesday, September 22, 2009 4:10 PM
your phone alerts you and prompts you to call your
voicemail.
Calling your Voicemail
䊳
Press and hold .
– or –
Select
Menu
➔
Messaging
➔
Voicemail ➔ Dial
voicemail
.
Voicemail Notification
There are several ways your phone alerts you to a
new message:
•
By displaying a pop-up message and an icon on the
screen.
•
By playing the assigned ringtone sound type.
Clearing the Voicemail notification icon
䊳
Select
Menu
➔
Messaging
➔
Voicemail ➔ Clear
icon
. Highlight
Yes
and press .
Accessing your Sent Folder
This folder manages and lists those messages which
were sent (or replied to) from your phone.
1. Select
2. Select a message from the list and press .
Menu
➔
Messaging
➔
Sent
.
The contents of the message displays.
3. While the message is open, select
OK
(Left
Option Button) to return to the previous screen.
– or –
Select
Options
(Right Option Button), choose a
message option and press .
•Call
to initiate a new call to the sender of the currently
viewed message.
•Forward
to take the current message and forward its
contents to another recipient.
• Save message
moves the text message from the
Inbox to the Saved folder.
• Save address
stores the current number into the
Contacts list as either a New Entry or Existing Entry.
For more information, refer to
Number”
on page 33.
•Erase
deletes the current message.
“Saving a Phone
Sent Folder Options
䊳
From the Sent folder (without having opened a
message from the list), press
Forward
(Left Option
Button) to forward the current message to a new
recipient.
– or –
Press
Options
(Right Option Button) to reveal the
folder options:
• Resend
to resend the currently selected sent
message.
• Move to saved
to move the currently highlighted
message to the Saved folder. The original is moved
and not a copy.
• Save address
to store the current number into the
Contacts list as either a New Entry or Existing Entry.
• Message details
provides a detailed description of
the message’s properties such as: From, Date,
Callback number, and Priority level.
•Erase
deletes the currently highlighted message from
the list.
Messaging 30
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Virgin M340.book Page 31 Tuesday, September 22, 2009 4:10 PM
• Erase multiple
deletes selected messages from the
list.
•Erase all
deletes all messages from the Inbox folder.
Accessing your Saved Folder
This folder manages and lists those messages which
were stored to the Saved folder.
1. Select
2. Select a message from the list and press .
Menu
➔
Messaging
➔
Saved
.
The contents of the message displays.
Saved Folder Options
䊳
From the Saved folder (without having opened a
message from the list), press
Options
(Right Option
Button) to reveal the folder options:
•Erase
deletes the currently highlighted message from
the list.
• Erase multiple
deletes selected messages from the
list.
•Erase all
deletes all messages from the Inbox folder.
Configuring your Message Settings
Setting your default message ringtone
1. Select
2. Use the navigation key to select a ringtone and
Menu
Ringtones
.
➔
Messaging
➔
Msg settings
press . The selected ringtone plays when
an incoming Text or Multimedia message is
received.
➔
Setting your default text entry method
1. Select
2. Select either
Tex t en t r y
Menu
.
➔
Messaging
T9 Word
➔
or
Abc
and press .
Msg settings
This becomes the displayed default text entry
method for any text input screen.
Editing the Auto Text entries
1. Select
2. Edit the entry by either:
3. Press and hold to delete all the current
Menu
➔
Messaging
➔
Msg settings
Autotext
.
•
Highlighting an entry from the list and pressing
•
Pressing
Edit
(Left Option Button).
.
text. Use the keypad to enter the new text.
4. Select
Done
(Left Option Button) to store the
new or modified Autotext entry.
Adjusting the Save to Sent Folder
This option allows you to set how a message is saved
after sending it. The default option is
1. Select
2. Select
Menu
Save to sent
Auto Save, Prompt
➔
Messaging
.
➔
Msg settings
, or
Do not Save
Auto Save
.
and
press .
➔
➔
➔
31
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Adjusting the Message Reminder Settings
This option allows you to configure how often the
phone reminds you of an unread message in your
Inbox.
1. Select
2. Select
Menu
➔
Message reminder
Off, Once
Messaging
.
, or
Every 2 min
➔
Msg settings
and press
.
Adding a Signature
The signature you create here is added at the end of
all outgoing messages and is also counted against
your character limit. The only way to view this
signature as part of the current outgoing message is
to
Preview
the message prior to delivery.
1. Select
2. Enable the ‘Use signature’ field by highlighting
3. Use the keypad to enter your signature into the
4. Select
Editing Groups
This provides quick access to the Groups listing,
where you can create or modify existing Group
entries.
䊳
Menu
➔
Messaging
➔
Msg settings
Signature
.
it and pressing .
text field (see “Entering Text” on page 22.)
Save
(Left Option Button) to store the
new signature.
Select
Menu
➔
Messaging
➔
Msg settings
➔
➔
➔
Groups
. For more information, refer to “Editing a
Group Name” on page 35.
Setting the Auto Erase Feature
This feature automatically erases any previously read
Inbox messages after new messages arrive.
1. Select
2. Select
Menu
Auto erase
On
➔
Messaging
.
or
Off
and press .
➔
Msg settings
Erasing Messages
1. Select
2. Choose the Message location and press the
Menu
➔
Select
Option Button or .
•
Options include:
Messaging
➔
Erase msgs
.
Inbox, Sent, Saved, All messages
(deletes messages stored in the other three
categories).
3. Read the displayed message and select
Yes
delete the categories’ messages) or No (to
cancel the operation) and press .
➔
(to
Messaging 32
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Section 8: Contacts
This section guides you through the steps necessary
to create new contacts, find existing contacts, assign
contacts to a group, and assign contact entries to a
speed dial location.
Saving a Phone Number
The Contacts list can store a maximum of 500
contacts in total, with each contact entry containing a
maximum of 5 phone numbers. Each entry’s name
can contain up to 20 characters. Your phone
automatically sorts these Contact entries in
alphabetical order.
Storing a number from the Main screen
1. From the Main screen, after entering the phone
number, select
2. Select New entry or Existing entry and press
Save
(Left Option Button).
.
3. Select a label (Mobile, Home, Work, Pager, or
Others) and press .
4. Use the keypad to enter a name for the contact.
For more information, refer to “Entering Text”
on page 22. You can then choose to enter
additional information for this contact into the
remaining fields, such as an Email, IM, URL,
Group, Assign Ringtone, Assign Text tones, and
Add Photo.
33
5. Press the Down Navigation key and enter a
phone number in one of the categories.
6. Select
Done
(Left Option Button) to store the
new entry.
Storing a Number After a Call
1. After the call ends, select
Save
(Left Option
Button).
2. Repeat the procedures from the previous
section (see “Storing a number from the Main
screen” on page 33.)
Adding a New Entr y
1. Select
2. Enter a name for the entry using the numeric
Add new
Menu
(Left Option Button) ➔
.
Contacts
keys.
3. Use the keypad to enter a name for the contact.
For more information, refer to “Entering Text”
on page 22. You can choose to enter additional
information for this contact into the remaining
fields, such as an Email, IM, URL, Group, Assign
Ringtone, Assign Text tones, and Add Photo.
4. Select
Done
(Left Option Button) once you are
done making changes and you are ready to
store the new entry.
➔
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Virgin M340.book Page 34 Tuesday, September 22, 2009 4:10 PM
Using the Hard or Timed Pause Features
Pauses are used for automated systems (i.e.,
voicemail, automated call in systems, etc.). You can
insert a pause after a phone number then enter
additional sets of numbers, which are then dialed
with either manual intervention (Hard Pause) or
automatically (Timed Pause).
There are two
types of pauses
available on your
phone:
•
Hard Pause
sends
the next set of
numbers only
after you press
. This is
indicated with a
P
within the
number sequence.
•
Timed Pause
automatically sends the next set of numbers after two
seconds. This is indicated with a T within the number
sequence.
Saving a Hard Pause or Timed Pause
1. From the Main screen, enter a phone number
then press
2. Select either a Hard pause (“P” displays) or a
Options
(Right Option Button).
Timed pause (2 seconds) (“T” displays) and
press .
3. Enter additional numbers and additional
pauses.
4. Select
Save
(Left Option Button) to save the
number in your Contacts list. For more
information, refer to “Storing a number from
the Main screen” on page 33.
5. Select the number type (Mobile, Home, Work,
Pager, or Others) and press
Done
(Left Option
Button).
Dialing a Number Using a Hard Pause or Timed
Pause
䊳
Select
Contacts
(Right Option Button), use the
navigation key to select a previously stored entry
and press .
Note:
When dialing a number with a Hard pause, press the
key to send the next set of numbers.
Tal k
Contacts 34
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Finding a Contact Name
1. Select
Menu
(Left Option Button) ➔
Find name
. The list of your current contacts
displays in alphabetical order.
2. Use the keypad to enter a name or scroll
through the list to highlight the Contacts entry
you want. If more than one contact is listed,
highlight the contact you want.
3. Select
Send msg
(Left Option Button) to send a
text or picture message to the selected
Contacts entry.
– or –
Press to view the Contacts entry’s details.
– or –
Select
Options
(Right Option Button) to either
Edit
or
Erase
the current entry.
Group Settings
Adding a New Group
1. Select
2. Select
3. Enter a new group name and select
Groups
group
Menu
(Left Option Button) ➔
.
Options
(Right Option Button) ➔ Add new
.
Option Button). For more information, refer to
“Entering Text” on page 22.
Contacts
Contacts
Done
(Left
Editing a Group Name
➔
1. Select
2. Highlight an existing group from the list and
3. Press and hold to delete the current title
Groups
select
group
Menu
(Left Option Button) ➔
.
Options
(Right Option Button) ➔ Rename
.
and then use the keypad to edit or add new
text.
4. Enter a new group name and select
Option Button). For more information, refer to
“Entering Text” on page 22.
Creating Speed Dial Assignments
From the Main screen, calls can be placed to numbers
stored within speed dial assignments by pressing &
holding the corresponding location on the keypad. You
can store up to 99 numbers in your phone’s speed
dial and then activate them by either pressing a
button or two. With this feature, you can dial speed
dial entries using one key press (for locations 2–9) or
➔
two key presses (for locations 10–99).
1. Select
Menu
Speed dial
(Left Option Button) ➔
.
Contacts
Done
(Left
Contacts
➔
➔
35
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Virgin M340.book Page 36 Tuesday, September 22, 2009 4:10 PM
2.
Select an empty speed dial location and select
Assign
(Left Option Button). You are then taken
to your Contacts list where you can then
choose an existing contact to assign to the
selected location.
Note:
If the contact has more than one number saved, highlight
the contact and use the navigation key to select the
correct number for the speed dial location.
3. With the correct entry selected, press
(Left Option Button) to make the new
assignment.
Assign
Contacts 36
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Section 9: Tools
This section shows you how to use the features that
can help keep you in touch with your contacts, best
manage your time, and assist you in daily activities.
Using the Calculator
1. Select
2. Enter the first number using your keypad.
Menu
(Left Option Button) ➔
Settings ➔ Tools ➔ Calculator
•
Press the navigation key up for
•
Press the navigation key down for
•
Press the navigation key left for
•
Press the navigation key right for
•
Press or (Left Option Button) for a decimal
Too ls &
.
Multiplication (x)
Division (÷)
Subtraction (-)
Addition (+)
.
point.
•
Press for a negative number.
•
Press
Clear
(Right Option Button) to clear all
numbers.
•
Press the Up and Down volume keys to review your
calculations.
3. Enter the second number and press for
Equals (=)
.
Using the Tip Calculator
1. Select
2. Use the keypad to enter values into the fields
Menu
(Left Option Button) ➔
Settings ➔ Tools ➔ Tip calculator
Too ls &
.
provided. The total is calculated automatically.
•
Press for a decimal point.
37
3. Select
Reset
(Left Option Button) to clear all
current values.
Alarm Clock
Your phone comes with a built-in alarm clock that can
be set to multiple profiles. To set the alarm:
1. Select
.
.
.
2. Select
3. Turn the alarm on or off by highlighting the
4. Select a time for the alarm by highlighting the
Menu
(Left Option Button) ➔
Settings ➔ Tools ➔ Alarm clock
Alarm #1, Alarm #2
, or
.
Alarm #3
Too ls &
and
press .
Alarm
field.
•
Press the navigation key left or right to select On or
Off
.
Time
field.
•
Use the keypad to enter an alarm time. Press
AM/PM
(Right Option Button) to toggle between AM or PM.
5. Select a ringtone type for the alarm by
highlighting the ringtone field and select
Edit
(Right Option Button).
•
Select the desired ringtone from the list and press
.
6. Select a repeating status for the alarm by
highlighting the
•
Press the navigation key left or right to select
Daily, Mon to Fri
Repeat
, or
Sat & Sun
field.
Once
,
.
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7.
Select a snooze interval for the alarm by
highlighting the
•
Press the navigation key left or right to select
Snooze
minutes, 10 minutes, 15 minutes
8. Select
Done
(Left Option Button).
Using the Calendar
field.
, or
20 minutes
5
.
2. Use the navigation key to highlight the day to
3. Select
4. Enter a title for the event and select
To access your calendar:
䊳
Select
Menu
➔
Tools ➔ Calendar
(Left Option Button) ➔
.
Tools & Settings
5. Press the navigation key left or right to select a
Your calendar contains the following features:
•
Tod ay
: view the events you have scheduled for today. For
more information, refer to
on page 39.
•
Scheduler
: schedule events, appointments, birthdays,
etc. For more information, refer to
Scheduler”
•
Task list: allows you to manage daily tasks that
on page 38.
“Viewing Today’s Events”
“Using the
6. Select an alarm time for the event by
include dates, times, and priority levels. For more
information, refer to “Using the Task List”
on
7. Select a repeat status for the event by
page 39.
•
Countdown: allows you to initiate a timer that
counts down to an event based on a specified time
and date. For more information, refer to “Using the
Countdown”
Using the Scheduler
on page 40.
8. Select a ringtone type for the alarm by
Adding an Event
1. Select
Menu
(Left Option Button) ➔
Settings ➔ Tools ➔ Calendar
Tools &
➔ Scheduler
.
which you would like to add an event and
press .
Add new
(Left Option Button).
Next
(Left
Option Button). For more information, refer to
“Entering Text” on page 22.
schedule category:
• Appointment, Business, Pers onal, Vacati on
Birthday
.
, or
highlighting the alarm field and pressing the
navigation key left or right to select one of the
following:
• 10min before, 30min before, 1Hr before, No
alarm
, or
On time
.
highlighting the repeat field and pressing the
navigation key left or right to select one of the
following:
•Once, Daily, Weekly, Monthly
, or
Yea r l y
.
highlighting the ringtone field and pressing
.
•
Press the navigation key up or down to select the
desired ringtone and press .
Tools 38
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9.
Select a start time for the event by highlighting
the
Start
field.
•
Use the keypad to enter a start time and date. Press
AM/PM
(Right Option Button) to toggle between AM
Erasing a Day’s Events
or PM.
10. Select an end time for the event by highlighting
the
End
field.
•
Use the keypad to enter an ending time and date.
Press
AM/PM
AM
11. Select a contact for the event by highlighting
the
•
Select a contact from the list and press Assign (Left
(Right Option Button) to toggle between
or PM.
Contact
field and pressing .
Option Button).
12. Select
Viewing Today’s Events
䊳
Select
➔
Done
(Left Option Button) to store the
new scheduled event and return to the saved
list.
Menu
(Left Option Button) ➔
Tools ➔ Calendar
➔ Tod ay
Too ls & Set tin gs
.
Using the Task List
This option allows you to manage daily tasks that
include dates, times, and priority levels.
Creating a New Task
Viewing your Scheduled Events
1. Select
2. Use the navigation to select the day you would
Menu
(Left Option Button) ➔
Settings ➔ Tools ➔ Calendar
Too ls &
➔ Scheduler
.
like to view events for and press . (If
events are scheduled for the selected day, they
are listed in chronological order.)
3. Select the desired event and press
to
display the details.
1. Select
2. Use the navigation to select the day you would
Menu
(Left Option Button) ➔
Settings ➔ Tools ➔ Calendar
Too ls &
➔ Scheduler
.
like view and press .
3. Select
Options
(Right Option Button) ➔
Erase
.
(An alert displays notifying you of the number of
events to erase.)
4. Select
Yes
to confirm or No to cancel, then
press .
1. Select
Menu
(Left Option Button) ➔
Settings ➔ Tools ➔ Calendar
Too ls &
➔ Task list
and
press .
2. Enter the task name using the keypad and
press or select
3. Select a priority level by highlighting the Priority
Next
(Left Option Button).
field and then use the navigation key left or
right to select either
Low
or
High
.
39
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Virgin M340.book Page 40 Tuesday, September 22, 2009 4:10 PM
4.
Select a due time by highlighting the Due Time
5. Select
field and then use the keypad to enter the time
the task is due.
•
Press
AM/PM
(Right Option Button) to toggle
between AM or PM.
5. Select a due date by highlighting the Due Date
field and then use the keypad to enter the date
the task is due.
6. Select
Done
(Left Option Button) to save and
exit.
Using the Countdown
Creating a New Countdown
This option allows you to initiate a timer that counts
down to an event based on a specified time and date.
1. Select
Menu
(Left Option Button) ➔
Settings ➔ Tools ➔ Calendar
Tools &
➔ Countdown
press .
2. Enter the countdown name using the keypad
and press or select
3. Select a time by highlighting the Time field and
Next
(Left Option Button).
then using the keypad to enter the end time for
Using the Notepad
Your phone includes an internal notepad that can be
used to compose and store reminders and notes.
1. Select
2. Enter the note text using the keypad and press
Using the Voice Memo
Voice Memo allows you to record a reminder
message that can be up to one minute (with a
maximum of ten memos).
Recording a New Voice Memo
1. Select
and
2. Begin recording after the prompt.
3. To end the recording process, press
4. Select
the countdown.
•
Press
AM/PM
(Right Option Button) to toggle
between AM or PM.
4. Select a date by highlighting the Date field and
then using the keypad to enter the end date for
the countdown.
Done
(Left Option Button) to save the
new countdown and exit.
Menu
(Left Option Button) ➔
Settings ➔ Tools ➔ Notepad
or select
Save
(Left Option Button).
Menu
(Left Option Button) ➔
Settings ➔ Tools ➔ Voice memo
select
Finish
(Right Option Button).
Options
(Right Option Button) to select
Too ls &
and press .
Too ls &
➔ Record
one of the following options:
• Edit title
to change the current file name.
• Information
to view details for the currently selected
voice memo such as: Title, Length, and Recorded
date/time.
• Delete
to erase the currently selected voice memo.
• Delete all
to erase all stored voice memos.
Tools 40
.
or
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Virgin M340.book Page 41 Tuesday, September 22, 2009 4:10 PM
•Record voice
to begin the recording process.
Reviewing Voice Memos
1. Select
2. Select a voice memo from the list and press
Menu
(Left Option Button) ➔
Settings ➔ Tools ➔ Voice memo
Too ls &
➔ Review
.
.
Using Voice Service
The Mantra uses built-in voice recognition software
which allows you to use preset verbal commands to
perform common functions supported by your phone
simply by speaking them aloud. There is no voice
training required to use this feature. You simply say
the predesignated command displayed on your
screen in a normal tone of voice to perform the
desired function.
For more information, refer to “Voice Service” on
page 69.
Adjusting the World Time
This feature allows you to view the time in 39
different locations:
1. Select
2. Press the navigation key left or right to scroll
Menu
(Left Option Button) ➔
Settings ➔ Tools ➔ World time
Too ls &
.
through different cities and time zones.
3. Select
Set DST
(Left Option Button) to turn on
Daylight Savings Time. Select
Cancel DST
(Left
Option Button) to turn Daylight Savings Time
off.
41
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Section 10: My Stuff
This section shows you how to best manage your
web-based content and downloads. Anything you
download from the web - games, ringtones,
graphics, and applications - are stored in the My
Stuff folder.
My Ringtones
You can download the latest ringtones right to your
phone. Charges apply. Visit
www.virginmobileusa.com
for details.
1. Select
2. Select
Menu
(Left Option Button) ➔
My ringtones
to display a list of the
My Stuff
currently available ringtones.
Purchasing New Ringtones
1. From the My ringtones menu, select
ringtones
and press . The Web browser
Get more
launches and takes you to the download menu.
Note:
If you are asked to enable VirginXL Access on your
phone, scroll down to the bottom of the screen, select
Yes Hoo k M e Up
ringtones, charges apply.
2. Follow the instructions to purchase your new
and press . When downloading
ringtones.
My Graphics
You can download new graphics to your phone.
Charges apply. Visit
www.virginmobileusa.com
for
details.
1. Select
2. Select
currently available images.
Purchasing New Graphics
1. From the
graphics
.
launches and takes you to the download menu.
Note:
If you are asked to enable VirginXL Access on your
phone, scroll down to the bottom of the screen, select
Yes Hoo k Me Up
graphics, charges apply.
2. Follow the instructions to purchase your new
graphics.
My Games
You can download the latest games and play them
right on your phone. Charges apply. Visit
www.virginmobileusa.com
1. Select
2. Select
currently available games.
Purchasing New Games
1. From the
games
launches and takes you to the download menu.
Menu
(Left Option Button) ➔
My graphics
to display a list of the
My graphics
menu, select
My Stuff
Get more
and press . The Web browser
and press . When downloading
for details.
Menu
(Left Option Button) ➔
My games
to display a list of the
My games
menu, select
My Stuff
Get more
and press . The Web browser
My Stuff 42
.
.
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Virgin M340.book Page 43 Tuesday, September 22, 2009 4:10 PM
Note:
If you are asked to enable VirginXL Access on your phone,
scroll down to the bottom of the screen, select
and press . When downloading games,
Me Up
charges apply.
2. Follow the instructions to purchase your new
Yes Hoo k
Note:
games.
My Themes
You can change the overall theme used by your
phone. There are two pre-installed themes.
1. Select
2. Select
Menu
(Left Option Button) ➔
My themes
to display a list of the
My Stuff
.
currently available themes.
My Applications
You can download other stuff - such as applications,
etc. to your phone. Charges apply. Visit
www.virginmobileusa.com
1. Select
2. Select
for details.
Menu
(Left Option Button) ➔
My applications
My Stuff
to display a list of the
.
currently available items.
Purchasing New Applications
1. From the
applications
My applications
menu, select
Get more
and press . The Web browser
launches and takes you to the download menu.
If you are asked to enable VirginXL Access on your phone,
scroll down to the bottom of the screen, select
Me Up
and press . When downloading, charges apply.
2. Follow the instructions to purchase your new
Yes Ho ok
applications.
43
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Section 11: VirginXL
VirginXL is a fun collection of features which you can
access directly from your phone. You can download
ringtones, games, graphics, and more. Charges
apply. Visit
Note:
Tip:
www.virginmobileusa.com
1. Select
Menu
(Left Option Button) ➔
for details.
VirginXL
The VirginXL browser launches and takes you
to the download menu.
If you are asked to enable VirginXL Access on your
phone, scroll down to the bottom of the screen, select
Yes Hoo k M e Up
charges apply.
2. Follow the instructions.
When you select VirginXL, a data session is initiated. You
cannot receive incoming calls when a VirginXL session is
in progress. All incoming calls are automatically forwarded
to voicemail.
and press . When downloading,
.
VirginXL 44
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Section 12: Pictures
Your phone’s built-in camera provides the ability to
take full color digital pictures, view your pictures
using the phone’s display, and instantly send them to
family and friends. It’s fun and as easy to use as a
traditional point-and-click camera: just take a picture,
view it on your phone’s display, and send it from your
phone to up to 10 people.
Take a Picture
Taking pictures with your phone’s built-in camera is
as simple as choosing a subject, pointing the lens,
and pressing a button.
1. From the Main screen, press
Button) ➔
Pictures
➔
Take a picture
Menu
(Left Option
and press
.
– or –
Press and hold (located on the right side
of the phone).
2. Focus the camera on the subject and press the
key to take a picture.
3. Press the
Save
(Left Option Button) to save the
picture to the My pictures folder.
Note:
The picture automatically saves to the My pictures folder
after 5 seconds if you don’t press
Button).
Tip:
To take another picture, press the key.
45
Save
(Left Option
Viewing your picture
1. From the Main screen, press
Button) ➔
Pictures
➔
My pictures
Menu
.
2. Press
View
(Left Option Button) to view the
picture.
Viewing Options
䊳
While viewing the picture you just took, press
Options
(Right Option Button).
The following options are available:
•Erase
: to erase the selected image.
• Upload to My Pix
: uploads the currently selected
picture to your online album.
•Zoom
: allows you to zoom in on your picture.
•Take pic
: allows you to take another picture.
•Rename
: allows you to rename the selected picture
file.
•Lock
: allows you to lock your picture so that it is not
accidentally deleted.
•Details
: displays details about the selected picture
such as the caption, when the picture was taken, the
model, resolution, file size, file type, and whether the
picture was uploaded.
•Send
: allows you to send the selected picture to
another recipient via phone or email.
• Thumbnail
: allows you to display this picture file in a
thumbnail view.
(Left Option
and press
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Virgin M340.book Page 46 Tuesday, September 22, 2009 4:10 PM
Tip:
Press the camera button on the side of the phone to
activate the camera.
Camera Settings
While your phone is in camera mode you can press
the Right Option Button to display the camera
options:
1. Press
Options
(Right Option Button) to view the
following:
• Shutter sound
: plays a tone when the shutter opens
and closes. Select from Shutter 1, Shutter 2, Shutter
3, or Say cheese.
•Resolution
: sets the screen resolution to High (480 x
640), Med (240 x 320), or Low (120 x 160).
• Quality
: sets the quality of the shot to High, Medium
or Low.
• Self-timer
: sets a time delay before the camera
takes the picture. Select Off, 5 seconds, 10 seconds,
or 15 seconds.
• White balance
: sets the white balance options to
Auto, Sunny, Cloudy, Tungsten, or Fluorescent.
• Fun frames
: places a frame over the picture to send
as an MMS message.
• Color tones
: sets a custom color tone for the picture.
Choose one of the following: Auto, Monochrome,
Green, Sepia, or Blue.
My Pictures
The internal picture storage area or folder is called
My pictures. When you take a picture using the
camera your pictures automatically save to the My
pictures folder. From this folder you can view all the
pictures you take, assign the pictures as caller ID,
wallpaper, or as a screensaver, upload the pictures to
the web, erase them from the folder, or perform
several other picture related tasks.
Assigning a Picture File
The Assign option allows you to use assign a picture
as a Caller ID, Wallpaper, or Screensaver.
1. From the Main screen, press
Button) ➔
Pictures
➔
My pictures
Menu
(Left Option
and press
.
2. Highlight one of the pictures on the display and
press
Options
(Right Option Button) ➔
Assign
and press .
3. Select
Caller ID, Wallpaper
, or
Screensaver
press .
The picture file is assigned to the selected
option.
Uploading Pictures to the Web
All Virgin Mobile customers with camera phones
automatically have a Virgin Mobile MyPix web site. In
order to access the MyPix web site, log into your
account at www.virginmobileusa.com, select
MY PIX
on the left-hand side of the My Account page. All
pictures that you upload from your Virgin Mobile
Phone automatically display in MyPix.
1. From the Main screen, press
Button) ➔
Pictures
➔
My pictures
Menu
(Left Option
and press
.
Pictures 46
and
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Virgin M340.book Page 47 Tuesday, September 22, 2009 4:10 PM
2.
Press
Options
(Right Option Button), select
Upload to My Pix
Sending Pictures from the Web
and press .
Sending pictures to your friends is easy. Just follow
the instructions below to send one or more of your
favorite pictures once you’ve uploaded them to the
Web.
1. Log in to your account at
www.virginmobileusa.com
2. Select
MY PIX
Account page.
3. Select a picture.
4. Select
5. Enter a message if you wish and press
6. Enter an email address or phone number and
Important!:
Send this picture to email or to a phone
press the
Send
Only Virgin Mobile phone numbers can accept
picture messages from the Web. My Pix is a Virgin
Mobile service.
Erasing Picture Files
You can erase one or multiple picture files from your
My pictures folder.
1. From the Main screen, press
Button) ➔
Pictures
.
.
on the left-hand side of the My
Next
Button.
Menu
(Left Option
➔
My pictures
and press
Renaming Picture Files
You can rename your picture files located in your My
pictures folder.
.
.
Locking and Unlocking Picture Files
Locking a picture file protects the file from deletion
and prevents you from performing other picture
options such as assigning the file as wallpaper,
uploading the picture to the web, renaming the
picture file, and various other options.
To Lock and protect the picture file:
2. Press
Options
(Right Option Button), select
Erase
and press .
3. Highlight a picture and press to place a
checkmark on those pictures you wish to
delete.
4. Press
Next
(Left Option Button), select
Yes
to
erase the selected image or select No to cancel
the deletion process.
1. From the Main screen, press
Button) ➔
Pictures
➔
My pictures
Menu
(Left Option
and press
.
2. Press
Options
(Right Option Button), select
Rename
and press .
3. Press the Button to erase the name and
then enter a new name for the selected picture.
4. Press
Save
(Left Option Button) to save the file.
47
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1.
From the Main screen, press
Button) ➔
Pictures
➔
My pictures
Menu
(Left Option
and press
.
2. Press
Options
(Right Option Button), select
Lock
and press .
Picture Details
1. From the Main screen, press
Button) ➔
Pictures
➔
My pictures
Menu
(Left Option
and press
.
2. Press
Options
(Right Option Button), select
Details
and press .
Sending a Picture Message From My Pictures
(folder)
You can send a picture to a recipient from your My
pictures folder to a recipient’s wireless phone or
email account. You can send a picture to up to 10
people at their email address or wireless phone
number.
1. From the Main screen, press
Button) ➔
Pictures
➔
My pictures
Menu
(Left Option
and press
.
2. Highlight a picture, press
Button), then select
3. To send to a number or Email address,
Options
Send
and press .
(Right Option
advance to Step 4. To send from the Contact
list advance to Step 10.
To send to a number or Email Address
4. Highlight
5. Enter the wireless phone number or email
Number/Emai
l and press .
address for the recipient and press
Next
Option Button).
6. Enter a subject in the
Done
(Left Option Button).
7. Highlight the text message field (containing the
Subject
field and press
attached image) and press .
8. Enter your message and press
Done
(Left
Option Button).
9. Press
Send
(Left Option Button) to send the
picture message.
To send from the Contact List:
1. Highlight
2. Enter a name in the
Contact list
name from the
and press .
Name
Contact list
field or highlight the
and press to
insert a checkmark and highlight the name.
3. Press
Next
(Left Option Button) to add the
selected recipient to the list.
4. Enter a subject in the
Done
(Left Option Button).
5. Highlight the text message field (containing the
Subject
field and press
attached image) and press .
(Left
Pictures 48
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Virgin M340.book Page 49 Tuesday, September 22, 2009 4:10 PM
6.
Enter your message and press
Done
(Left
Option Button).
7. Press
Send
(Left Option Button) to send the
message. The phone processes the new
message and when the delivery process is
complete, “your message has been sent” is
displayed.
Sending Picture Messages
After taking a picture, use the messaging capabilities
on your phone to share the message with others. You
Help
This menu guides you through how to take a picture,
how to view pictures that were captured or received,
and how to send a picture message.
can send a picture to up to 10 people at their email
address or wireless phone number.
1. From the Main screen, press
Button) ➔
Pictures
➔
Take a picture
Menu
(Left Option
and press
.
2. Press to take the picture.
3. Press to send the picture.
4. Select
Number/Email
and press to clear
the field.
5. Enter the wireless phone number or email
address for the recipient and press
Next
(Left
Option Button).
6. Enter a subject in the
Done
(Left Option Button).
7. Highlight the text message field (containing the
Subject
field and press
attached image) and press .
8. Enter your message and press
Done
(Left
Option Button).
9. Press
Send
(Left Option Button) to send the
picture message.
10. The phone processes and when the message
sends, “
your message has been sent
1. From the Main screen, press
Button) ➔
Pictures
➔
Help
2. Follow the instructions listed in the message to
” displays.
Menu
(Left Option
and press .
take, view, or send a picture or picture
message.
49
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Section 13: Surfing the Web
Your phone is equipped with a mobile web browser
which allows you to access Internet specified for
mobile phones. This section explains how to access
the web services of your service provider and
navigate the web browser.
Web Options
1. From the Main screen, press
Menu
➔ Web.
The Web screen displays.
2. The following options are displayed:
• Surf the Web
•Search
• Connect
: allows you to connect to the internet.
: allows you to perform internet searches.
: allows you to access Virgin Mobile
Connect! You can view friend updates and activity
across your entire social network.
•MySpace
: allows you to connect directly to MySpace.
• Facebook
: allows you to connect directly to
Facebook. You can upload photos and notes from
your camera phone, update your status, browse
profiles, and reply to messages, pokes and Wall
posts using text messages.
• Web Album
: allows you to upload your pict ures to the
Web Album home page on the internet.
•Maps
: allows you to connect directly to MapQuest.
You can map a location, get directions, find a
business, find gas prices, and check traffic.
Accessing the Web
1. From the Main screen, press
Menu
The Web screen displays.
2. Highlight Surf the Web and press to
launch the web browser.
The Virgin Mobile Surf the Web home page
displays.
3. Press
Options
(Right Option Button) for the
following options:
• Display Mode
: allows you to view the web with
Normal Screen or Wide Screen.
•Forward/Back
: allows you to move forward or
backward to pages you have previously viewed. This
option is not displayed when you first enter the web.
•Home
: takes you to the Virgin Mobile Home screen.
• Mark this page
: allows you to save a web page to
your Favorites.
• View Bookmarks
: allows you to view bookmarks
saved to your Favorites.
•Search
: allows you to search the web.
• Send page...
: allows you to send a web page link by
text message or an image of the web page by picture
message.
• Go to page... : allows you to enter a URL and go
directly to another web page.
•View History
: allows you to see the names of the
web pages you have viewed and the dates that you
viewed them.
Surfing the Web 50
➔ Web.
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Virgin M340.book Page 51 Tuesday, September 22, 2009 4:10 PM
• Refresh this page
: refreshes the presently displayed
web page.
•More
: allows you to see the following options:
– Show URL
– Restart Browser
– Script Log
– About
– Privacy
– Preferences
•Quit
: shows the title, URL, Mime Type, and Size
of the current web page.
: restarts the web browser.
: displays a history of actions your browser
has taken.
: displays name, version, and copyright
information about the browser.
: allows you to Clear History, Clear Cache, Clear
Cookies, Clear IDs and Passwords, and Clear All.
: allows you to set Look & feel, Security,
Certificates, and Advanced preferences.
: returns you to the Web screen.
Search
Search allows you to search for things such as News,
weather, sports, directions... even games and
ringtones. Mobile Search makes it easy by delivering
sites that are specially designed for mobile phones.
1. From the Main screen, press
Menu
➔ Web. The
Web screen displays.
2. Highlight Search and press to launch the
web browser.
The Virgin Mobile
Surf the Web
home page
displays.
3. Enter a search criteria and press .
51
Virgin Mobile Connect!
Virgin Mobile Connect lets you view friend updates
and activity across your entire social networking
universe, all at the same time and all in one place!
1. Select
2. Select
Menu
➔
Connect
Web
. The Web screen displays.
and press .
Your phone is connected to the network and
loads the Virgin Mobile Connect homepage.
3. The first time you access Virgin Mobile
Connect, use the Down navigation key to
highlight the
4. Use the Down navigation key to highlight the
different application
Setup
box and press .
Login
links and press
.
5. Log in to the applications you wish to use.
6. Follow the on-screen instructions.
7. To exit the browser at any time, press the
key.
MySpace
Use your phone to connect directly to MySpace. Find
friends and classmates, meet new people, listen to
free music, share photos, watch videos, and more.
1. Select
2. Select
Menu
➔
MySpace
Web
. The Web screen displays.
and press .
Your phone is connected to the MySpace
homepage.
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Virgin M340.book Page 52 Tuesday, September 22, 2009 4:10 PM
3.
Use the Down navigation key to highlight the
Email
box, enter your email, and press .
4. Use the Down navigation key to highlight the
Password
box, enter your password, and press
4. Use the Down navigation key to highlight the
5. Use the Down navigation key to highlight the
.
5. Use the Down navigation key to highlight the
Keep Me Signed In
box and press to enter
6. Use the Down navigation key to highlight the
an X in the box and always keep signed in.
6. Use the Down navigation key to highlight the
Log In
box and press .
7. Follow the on-screen instructions.
8. To exit the browser at any time, press the
key.
Use your phone to connect directly to Facebook. You
can upload photos and notes from your camera
7. To exit the browser at any time, press the
Web Album
The Web Album option allows you to upload your
pictures to your MY PIX folder on the internet where
you can view them from your home computer.
1. Select
2. Select
phone, update your status, browse profiles, and reply
to messages, pokes and Wall posts using text
messages.
1. Select
2. Select
Menu
➔
Facebook
Web
. The Web screen displays.
and press .
Your phone is connected to the Facebook
homepage.
3. Follow the on-screen instructions.
3. Follow the on-screen instructions to upload
Maps
Use your phone to connect directly to MapQuest. You
can map a location, get directions, find a business,
find gas prices, and check traffic.
1. Select
Email or Phone
box, enter your email or phone,
and press .
Password
box, enter your password, and press
.
Log In
box and press .
key.
Menu
➔
Web
. The Web screen displays.
Web Album
and press .
Your phone is connected to the Web Album
homepage.
your pictures.
Menu
➔
Web
. The Web screen displays.
Surfing the Web 52
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2.
Select
Maps
and press . Your phone is
connected to the MapQuest homepage.
3. To exit the browser at any time, press the
key.
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Section 14: Using Bluetooth
Bluetooth is a short-range wireless communications
technology that is capable of exchanging information
to devices such as headsets and a hands-free car kit,
without any physical connection, over a distance of
approximately 30 feet.
This section describes how to set up your Bluetooth
features.
Turning the Power On or Off
Your Bluetooth default setting is set to Off. When you
turn the device on, other Bluetooth devices that are
within range can discover your device in order to
send or transfer information.
To turn Bluetooth on:
1. From the Main screen, press
Button) ➔
Power
2. Highlight
Tools & Settings
and press .
On
and press .
Menu
➔
Bluetooth
(Left Option
➔
To turn Bluetooth off:
1. From the Main screen, press
Button) ➔
Power
2. Highlight
Tools & Settings
and press .
Off
and press .
Menu
➔
Bluetooth
(Left Option
➔
Bluetooth Status
This list identifies the Bluetooth icons that display on
your phone’s screen:
Bluetooth Settings
Trusted Devices
The Trusted Devices setting allows you to scan for
the devices near you, set them as Trusted Devices,
and easily reconnect when they are within range.
1. From the Main screen, press
2. Press
3. Select
4. Highlight a device in which to pair and press
5. Enter a numeric PIN to pair and press
Bluetooth is enabled.
Bluetooth is connected to a device or
transferring data to a device.
Bluetooth is currently hidden and not
transmitting.
Menu
(Left Option
Button) ➔
Tools & Settings
Trusted devices
Add new
Scan now
Add to list
(Left Option Button).
and press .
(Left Option Button).
➔
Bluetooth
and press .
➔
(identical PIN must be entered on other
device).
Once pairing is successful the trusted device
name displays (and can be edited).
Using Bluetooth 54
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6.
Press
Done
(Left Option Button).
7. Press
Connect
(Left Option Button) to activate
the connection and complete the pairing
process.
Discoverable Mode
The Discoverable mode settings allow you to transmit
your device name and status so other Bluetooth
devices can see you. Your settings for this mode
determine if you are always visible to other Bluetooth
enabled devices, only visible for 3 minutes, or hidden
(to prevent other Bluetooth devices from identifying
your phone).
1. From the Main screen, press
Button) ➔
Tools & Settings
Discoverable mode
2. Select a setting and press :
• Always visible
and press .
allows other Bluetooth devices to
Menu
➔
(Left Option
Bluetooth
➔
Device Info
Of the supported Bluetooth profiles, these various
profiles are listed on the Device info screen. Different
profiles are used for specific Bluetooth functions.
•
detect and discover your phone.
• On for 3min
discover your phone before changing to the hidden
status.
• Hidden
allows other devices 3 minutes to
•
prevents other Bluetooth devices from
discovering or identifying your phone.
Device Name
The Device name menu allows you to select a name
for your Bluetooth device. Your phone’s name displays
to other Bluetooth devices if your Discoverable mode
is set to Always visible or On for 3min.
To name your Bluetooth device:
1. From the Main screen, press
Button) ➔
Tools & Settings
Device name
2. Press the
and press .
Back
key to erase the current name
and enter a new name in the
3. Press
Options
(Right Option Button), select the
Menu
➔
Bluetooth
Device name
(Left Option
➔
field.
desired text entry mode, and press .(For
more information, refer to “Text Input” on
page 22.)
4. Edit the name as desired and press
Done
(Left
Option Button).
HSP: Headset Profile
– allows Bluetooth technology to
connect the phone to a wireless Bluetooth-enabled
headset. When you receive an incoming call, the ringtone
is detected through the headset instead of the phone.
HFP: Hands-Free Profile
– allows Bluetooth technology to
connect the phone to a wireless Bluetooth-enabled car kit.
When you receive an incoming call, the ringtone is
detected through the hands-free headset or device.
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Section 15: Tools & Settings
This section guides you through the customization
process by accessing and updating the phone’s
settings menu.
Adjusting Sound Settings
This set of features allows you to customize the audio
properties of your phone (volume, ringtone, and
alert/notification).
Understanding Silence All
There can be times when you need to silence your
phone entirely and therefore manually override any
settings. The phone’s
Silence all
option allows you to
mute all sounds.
To activate Silence All
1. Flip the phone open.
2. In standby mode, press and hold the volume
key down until the screen displays
Silence all
The volume key is located on the left side of
the phone.
To deactivate Silence All
1. Flip the phone open.
2. Press the volume key up repeatedly to select a
desired volume level.
Selecting a Ringtone for Voice Calls
Your phone provides ringtone options that allow you
to customize a ringtone and volume settings to help
you identify incoming calls by the ringtone used.
1. From the Main screen, press
Button) ➔
Tools & Settings
Ringtones
and press .
2. Scroll through the available ringtones. A
sample of the tone plays as the ringtone
highlights.
3. Press to assign the selected ringtone to
your call type.
Selecting a Ringtone Type for Messages
1. From the Main screen, press
Button) ➔
Tools & Settings
Messages
and press .
2. Select
Voicemail
or
Text and multimedia
.
3. Use your navigation key to scroll through the
available ringtones. A sample of the ringtone
plays as it is highlighted.
4. Press to assign the selected ringtone to a
message type.
Selecting a Key Tone
1. From the Main screen, press
Button) ➔
Tools & Settings
tone
and press .
2. Select
Keypad sound
Menu
➔
Sounds
Menu
➔
Sounds
Menu
➔
Sounds
.
Tools & Settings 56
(Left Option
➔
(Left Option
➔
.
(Left Option
➔
Key
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3.
Use your Up or Down navigation key to adjust
the key tone level.
•
Levels include:
4. Press to assign the new volume setting.
KeyTone off
or
Level 1- Level 8
.
Selecting a DTMF Length
Longer tone lengths may be better for tone
recognition when dialing to a voicemail or other
automated systems.
1. From the Main screen, press
Button) ➔
Tools & Settings
tone
and press .
2. Select
3. Select
DTMF Length
Short
or
Long
.
and press .
➔
Menu
Sounds
(Left Option
➔
Key
Assigning Aler t Notifications
Your phone can be configured to alert you with an
audible tone when you reach the minute length during
a voice call. This alert also sounds if your connection
is lost (signal fades), no service is available, or when
powering your phone on or off.
Selecting a Tone Type
1. From the Main screen, press
Button) ➔
Tools & Settings
tone
and press .
2. Select
Tone type
.
3. Select
Normal
or
Xylophone
Adjusting your Phone’s Volume Settings
1. From the Main screen, press
Button) ➔
Tools & Settings
and press .
2. Select
Ringtone, Receiver, Headset, Speaker,
Alarm/Schedule,
or
➔
and press .
➔
Application
Menu
(Left Option
Sounds
➔
Key
Menu
(Left Option
Sounds
➔
Volume
and press .
Adjusting Display Settings
This set of features allows you to customize the
display properties of your phone.
Configuring the Banner on the Main screen
The text greeting displays on the Main screen and can
be 14 characters in length. By default the message
reads, “Virgin Mobile.”
3. Use the Left or Right navigation key to choose a
volume level:
•
For
Level 1 - Level 8
Ringtone
, Alarm/Schedule, and Application, use
.
the Navigation key and press to place a
checkmark on the
Use Ringer Volume
4. Press
Done
Always vibrate option and/or the
or
Separate Volume
option.
(Left Option Button) to store the new
setting.
1. From the Main screen, press
Button) ➔
Tools & Settings
➔
Menu
Sounds
(Left Option
➔
Alerts
and press .
2. Select
Minute beep, Call connect, Call
disconnect, Service
, or
Power on/off
and press
.
3. Select either
On
or
Off
and press .
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1.
From the Main screen, press
Button) ➔
Banner
2. Select
Tools & Settings
and press .
Set
and press to open the Banner
location screen then choose a location for the
banner to display on the Main screen.
•
Choose from either:
.
3. Select
4. Using your keypad, enter a custom banner
Edit
and press .
message greeting. (Press and hold to
erase the previous message.)
5. Press
Done
(Left Option Button) to store the
greeting.
Off, Top
➔
, or
Menu
Display
Bottom
(Left Option
➔
4. Use the navigation key to select an image and
and press
Configuring the Wallpaper on the Front screen
Choose what you see on the Main screen while in
standby mode and the selected image displays as the
background image. The image can be chosen from
either the default set of Images or from the Image
Gallery (consisting of either your Photo Gallery or
Multimedia Message [MMS]).
1. From the Main screen, press
Configuring the Wallpaper on the Main screen
Choose what you see on the Main screen while in
standby mode and the selected image displays as the
background image. The image can be chosen from
either the default set of Images or from the Image
2. Select
3. Select either
Gallery (consisting of either your Photo Gallery or
Multimedia Message [MMS]).
1. From the Main screen, press
Button) ➔
Wallpaper
2. Select
3. Select either
Tools & Settings
and press .
Main display
Images
Menu
➔
Display
and press .
or
My pictures
(Left Option
➔
4. Use the navigation key to select an image and
and press
.
•Images
: Choose from a series of default images
(including downloaded images).
• My pictures
: Choose from images stored in your
Image Album that consist of either your Photo Gallery
or images received as part of Multimedia messages
(MMS).
press
Assign
(Left Option Button).
Menu
(Left Option
Button) ➔
Wallpaper
Front display
Tools & Settings
and press .
Preset images
➔
Display
and press .
or
Main LCD Pic
➔
press .
•Preset images
: Choose between several variations
of ways to display the clock.
•Main LCD Pic
: This option assigns the wallpaper on
your main screen to your front screen.
press
Assign
(Left Option Button).
and
Tools & Settings 58
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Screensaver
Select a predefined image or a picture from My
pictures to display as your default screensaver.
1. From the Main screen, press
Button) ➔
Tools & Settings
Screensaver
2. Select either
and press .
Images
➔
or
My pictures
Menu
Display
(Left Option
➔
and press
.
3. Use the navigation key to select an image and
press the
Assign
(Left Option Button).
4. Press to return to the previous menu.
Assigning a Caller ID Image to an Incoming Call
You can choose a default image or a photo from My
pictures and assign it to incoming calls. When the
phone recognizes an incoming call, the select image
displays on the screen.
1. From the Main screen, press
Button) ➔
Tools & Settings
Incoming call
2. Select one of the following options and press
and press .
➔
Menu
Display
(Left Option
➔
.
•Default
: standard Virgin Mobile incoming call image.
• My pictures
3. Use the navigation key to select an image and
press the
4. Press to return to the previous menu.
: images from My pictures folder.
Assign
(Left Option Button).
Assigning Backlight Parameters
The backlight settings let you select how long the
display is backlit after any key press, the length of
time it takes to dim, and its brightness level when on.
䊳
From the Main screen, press
Button) ➔
Tools & Settings
➔
Menu
Display
(Left Option
➔
Backlight
and press .
To activate the backlight
1. Select
2. Select a backlight time length and press .
To set the backlight dim time
1. Select
2. Select a dim time length and press .
To set the backlight brightness level
1. Select
2. Press your navigation key left or right to adjust
On
and press .
Dim
and press .
Brightness
and press .
the brightness and press
Done
(Left Option
Button).
Assigning Keypad Light Length
This assigns how long the keypad light displays after
you press the keypad.
1. From the Main screen, press
Button) ➔
Tools & Settings
light
and press .
2. Select a time length and press .
➔
Menu
Display
(Left Option
➔
Keypad
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Defining the Time and Date Display Settings
You can define what type of clock displays, whether
it’s grouped with a date display, and location of the
date on the screen.
1. From the Main screen, press
Button) ➔
and date
2. Select a
Tools & Settings
and press .
Main display
Menu
(Left Option
➔
Display
➔
Time
clock format and press
.
3. Use the
Right
or
Left
navigation key to select
how the Main screen will display the Time and
Date settings.
4. Press the
5. Select a
Assign
(Left Option Button).
Front display
clock format and press
.
6. Select between Time & date, Time only, or Off
and press .
7. Select
8. Select
Display mode
12 hour
or
and press .
24 hour
and press .
Defining the Menu Style
Select how your menu displays on the phone.
1. From the Main screen, press
Button) ➔
style
2. Select one of the following and press .
•
Tools & Settings
and press .
Icon Red
➔
Menu
Display
(Left Option
➔
Menu
•
Icon Blue
•
List Red
•
List Blue
Defining the Text Entry Options
The Text entry options menu allows you to specify
more automated features during the text entry
process. These options can help streamline the text
entry process by correcting for capitalization,
spelling, spacing, and completing the most
commonly entered words for you.
1. From the Main screen, press
Button) ➔
Tools & Settings
entry
and press .
➔
Menu
Display
(Left Option
➔
To specify text options:
2. With the
Tex t En t r y
mode selected, use your
navigation key to scroll down the list and
activate the desired text entry options:
• Auto-capital
turns capitalization on or off for the next
character after a punctuation mark followed by a
space.
•Auto-space
turns the insert a space automatically
feature on or off after selecting a word from the
candidate list.
• Dual language
selects and displays a word
candidate in English only (None) or in English and
Spanish (Spanish).
•My words
stores a list of user-defined words,
phrases, or numbers for quick access when you use
text mode.
Tools & Settings 60
Tex t
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•Use word dict
. stores frequently used words and
predicts word use the next time you use the word in
text mode.
• Show candidate
displays predicted words, one at a
time or a list of words.
• Prediction start
allows you to configure the phone to
display possible word candidates after a preset
number of characters are entered. You can choose
the feature to begin after the 2nd, 3rd, or 4th letters.
•Help
describes how to use T9 text entry, how to
switch between upper and lower case in ABC mode,
how to use the Multitap (text) feature, and how to
change the input method.
Bluetooth Settings
For information on how to set up your Bluetooth
features, see “Using Bluetooth” on page 54.
Phone Settings
Using the Phone Settings option you can customize
several of your phone’s settings, including selecting a
language, setting your phone for Airplane mode,
setting the Location, and Teletypewriter (TTY) mode.
1. From the Main screen, press
Button) ➔
Tools & Settings
Menu
➔
Phone settings
(Left Option
and press .
2. Select one of the following options:
•
Nav. key shortcuts
•
Language
•
Airplane mode
•
Location
•
TTY mode
•
•
Navigation Key Shortcuts
By default the Left Navigation key is mapped to
VirginXL
Send text msg
down navigation keys as a shortcut to several menus.
To assign a shortcut to the navigation keys:
1. From the Main screen, press
Button) ➔
Nav. key shortcuts
2. Highlight
nav key
3. Scroll to the desired choice and press .
This option is now assigned to the selected
navigation key.
Selecting a Language
This option allows you to display menus in English or
in Spanish.
To assign a language for the display:
1. From the Main screen, press
Button) ➔
Language
2. Select English or Español (Spanish) and press
Key guard
Security
and the Right Navigation key is mapped to
. You can program the left, right, up, and
Menu
(Left Option
Tools & Settings
➔
Phone settings
and press .
Left nav key, Right nav key
, or
Down
and press .
Menu
(Left Option
Tools & Settings
➔
Phone settings
and press .
.
➔
➔
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Airplane Mode
Airplane Mode allows you to use your phone’s
features, such as Games and Pictures, when you are
in an airplane or another area where making or
receiving calls or data is prohibited. When your phone
is in Airplane Mode, it cannot send or receive any
calls or access online information.
1. From the Main screen, press
Button) ➔
Tools & Settings
Airplane mode
2. Read the onscreen message and press
and press .
Menu
(Left Option
➔
Phone settings
Next
(Right Option Button).
3. Select
On
or
Off
and press .
Location
Turning on the Location feature allows the Virgin
Mobile network to detect your position, making some
Virgin Mobile applications easier to use. Turning the
Location feature off hides your location from
everyone except 911. Even if you turn the Location
feature on, no one can use this location information
without your expressed permission.
1. From the Main screen, press
Button) ➔
Tools & Settings
Location
and press .
2. Read the onscreen message and press
Menu
(Left Option
➔
Phone settings
Next
(Right Option Button).
3. Select
4. Press
On
or
Off
and press .
OK
(Right Option Button).
➔
➔
TTY Mode
Using TTY mode, (TeleTYpewriter) people who are
deaf, hard of hearing, or have speech or language
disabilities can communicate by telephone. Your
Virgin Mobile phone is compatible with select TTY
devices. Please check with the manufacturer to
ensure that it supports digital wireless transmission.
Using a special cable that plugs into your phone’s
headset jack, your phone allows you to use TTY
mode. If the TTY cable was not included with your
TTY device, contact your TTY device manufacturer to
purchase the cable.
Follow the instructions that accompanied your TTY
device (sold separately) to make a call.
Important!:
Enabling TTY may impair your headset use and
non-TTY accessory performance.
To turn TTY On or Off:
1. From the Main screen, press
Button) ➔
Tools & Settings
TTY mode
and press .
2. Press
OK
(Right Option Button) to acknowledge
Menu
(Left Option
➔
Phone settings
the message.
3. Select
4. Press to return to the previous menu.
TTY On
or
TTY Off
and press .
Tools & Settings 62
➔
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Key Guard
The Key guard function allows you to determine when
the phone locks the keypad from being used without
deactivating the phone display.
To set Key guard:
1. From the Main screen, press
Button) ➔
Tools & Settings
Key guard
and press .
2. Select
On
or
Off
and press .
Menu
(Left Option
➔
Phone settings
Security
The security settings on your phone provide the
flexibility to secure your phone, camera, contact
information, downloaded information, sounds, and
default settings without restricting total use of the
phone. This section introduces those settings.
All of the security settings are accessible through the
Security menu. You must enter your password in
order to view this menu and options.
To access the Security menu:
1. From the Main screen, press
Button) ➔
Tools & Settings
Security
and press .
2. Enter your password in the
Menu
(Left Option
➔
Phone settings
Password
field and
press .
Tip:
If you have forgotten your password try entering the last
four digits of the wireless phone number. Call Virgin
Mobile’s Customer Care at 1-888-322-1122 if you are
unsuccessful.
➔
➔
Lock Phone
Locking the phone prevents use other than receiving
incoming calls or dialing emergency numbers (such
as 911), Virgin Mobile Customer Care, or special
numbers. (see “Special Numbers” on page 64.)
To lock the phone:
1. From the Main screen, press
Button) ➔
Tools & Settings
Security
and press .
2. Enter your password in the
Menu
➔
Phone settings
Password
(Left Option
field and
press .
3. Select
4. Highlight
Lock phone
and press .
Unlocked, On Power-up
, or
Lock now
and press .
Lock Camera
When your camera is locked you cannot access the
camera without entering the four-digit password.
To lock the camera:
1. From the Main screen, press
Button) ➔
Tools & Settings
Security
and press .
2. Enter your password in the
Menu
➔
Phone settings
Password
(Left Option
field and
press .
3. Select
4. Highlight
Lock camera
On
or
Off
and press .
and press .
➔
➔
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Change Lock
To change the lock code on your phone:
1. From the Main screen, press
Button) ➔
Tools & Settings
Security
and press .
2. Enter your password in the
Menu
(Left Option
➔
Phone settings
Password
field and
press .
3. Select
4. Enter a new lock code and press
Change lock
and press .
Next
(Left
Option Button).
5. Re-enter the new lock code and press
Done
(Left Option Button).
Special Numbers
When the phone is locked, you are restricted from
incoming calls, except for the special numbers listed
on your phone. These numbers are available even
when the phone is locked.
Important!:
You can save up to three special numbers.
To enter a special number:
1. From the Main screen, press
Button) ➔
Tools & Settings
Security
and press .
2. Enter your password in the
Menu
(Left Option
➔
Phone settings
Password
field and
press .
3. Select
Special #
and press .
➔
➔
4. Highlight one of the three empty selections and
press .
5. Enter a phone number and press .
6. Press
Back
(Right Option Button) to return to
the previous menu.
Erase Contacts
The Erase contacts option allows you to erase all your
contacts at once.
1. From the Main screen, press
Button) ➔
Tools & Settings
Security
and press .
2. Enter your password in the
Menu
(Left Option
➔
Phone settings
Password
field and
press .
3. Select
4. At the
5. At the
Erase contacts
and press .
Erase all entries in contacts?
highlight
Yes
and press .
This will erase the entire contacts?
prompt, highlight
Yes
and press .
prompt,
Erase Downloads
Using the Erase downloads option you can erase all
downloaded contents on your phone.
1. From the Main screen, press
Button) ➔
Tools & Settings
Security
and press .
2. Enter your password in the
Menu
(Left Option
➔
Phone settings
Password
field and
press .
Tools & Settings 64
➔
➔
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3.
Select
4. Highlight
Erase downloads
Yes
and press .
and press .
Erase My Pictures
Using the Erase image album option you can erase all
images saved to your image album.
1. From the Main screen, press
Button) ➔
Tools & Settings
Security
and press .
2. Enter your password in the
press .
3. Select
4. Highlight
Erase my pictures
Yes
and press .
Erase Voice Memo
Using the Erase Voice Memo option you can erase all
voice memos saved to your phone
1. From the Main screen, press
Button) ➔
Tools & Settings
Security
and press .
2. Enter your password in the
Menu
(Left Option
➔
Phone settings
Password
field and
and press .
Menu
(Left Option
➔
Phone settings
Password
field and
➔
Call Options
The Call options menu allows you to configure the
following options.
Call answer
Call answer allows you to determine the method for
answering your incoming calls. Options are: Talk key,
Any key, or Flip open.
To set Call answer mode:
➔
press .
3. Select
4. Highlight
Reset Default
Erase voice memo
Yes
and press .
and press .
Auto- answer
Auto-Answer allows you to answer incoming calls
through a hands-free car kit or headset.
Using the Reset default option you can reset all the
default settings to your phone. During this process
you will not delete any data or Phonebook entries.
65
1. From the Main screen, press
Button) ➔
Tools & Settings
Security
and press .
2. Enter your password in the
➔
press .
3. Select
4. At the
Reset default
and press .
Reset the phone?
prompt, select
press .
1. From the Main screen, press
Button) ➔
Call answer
2. Select
Tools & Settings
and press .
Talk key, Any key
➔
, or
.
1. From the Main screen, press
Button) ➔
Tools & Settings
➔
Menu
(Left Option
Phone settings
Password
Menu
(Left Option
Call options
Flip open
and press
Menu
(Left Option
Call options
➔
field and
Yes
and
➔
➔
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Auto answer
2. Select
3. Press to return to the previous menu.
and press .
Yes
or No and press .
Auto pre pend
Auto prepend allows you to enter a five- or six-digit
prefix for commonly dialed numbers. First, set
prepend to On or Off and then edit to enter the prefix
and save.
To set up Auto prepend:
1. From the Main screen, press
Button) ➔
Auto prepend
2. Press
3. Select
4. Press to return to the previous menu.
Tools & Settings
and press .
Set
and press .
On
or
Off
and press .
Menu
➔
Call options
(Left Option
To edit an Auto prepend number:
1. From the Main screen, press
Button) ➔
Auto prepend
2. Press
3. Press to delete the current number, use
Tools & Settings
and press .
Edit
and press .
Menu
➔
Call options
(Left Option
your keypad to enter the new information, and
press
Save
(Left Option Button).
To make a call using Auto prepend:
1. Enter the last seven digits of the phone number
and press .
➔
➔
2. The phone prepends the stored digits to your
entered digits and dials the resulting number.
Restriction
Using the Restriction option, you can limit the
outgoing numbers the phone dials such as contacts
only or special numbers only. This feature might be
used if you loan your phone to another person and
want to restrict the phone numbers they can dial
while using your phone.
1. From the Main screen, press
Button) ➔
Tools & Settings
Restriction
and press .
2. Enter your password in the
Menu
➔
Call options
Password
(Left Option
field and
press .
3. Highlight
4. Select
Outgoing calls
and press .
Allow all, Contacts only
, or
Special # only
and press .
5. Press
Back
(Right Option Button) to return to
the previous menu.
International Calls
1. From the Main screen, press and hold
until the + symbol displays on the screen.
Important!:
The + symbol indicates that the international
dialing prefix was automatically inserted.
Tools & Settings 66
➔
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2.
Dial the phone number you want to call and
press TALK. (The international dialing prefix you
entered automatically dials.)
Memory Information
The Memory Information screen allows you to view
how much space is currently occupied by all the
Phone Information
The Phone information option allows you to view your
phone number and your phone’s hardware version,
Serial Number, PRL, Browser version, and Icon
glossary.
To access phone information:
applications and how much memory is still available
for use. Individual applications are listed with the
amount of memory used per application.
To view memory information:
1. From the Main screen, press
Button) ➔
Tools & Settings
press .
2. Select one of the following options to view the
memory usage:
• Total usage
: displays the total memory used and the
Menu
➔
Memory info
(Left Option
and
My phone number
If you forget your phone number, refer to My phone
number. This option also displays your MSID number
and phone serial number.
total amount still available. Also displays a breakdown
summary of each application and the memory usage
per application.
• Multimedia
: displays the memory used per
multimedia application (such as ringtones or
graphics).
• My pictures
: displays the memory used for pictures,
sounds, and images.
•Games
: displays the memory used for games.
• Tools & apps
: displays the memory used for
downloaded applications and GPS.
3. Press the
Done
(Left Option Button) when you
are finished viewing the memory information.
Ver si on I nf o
Version Info displays the version information
concerning your phone’s software, hardware,
Preferred Roaming List (PRL), and Browser.
1. From the Main screen, press
Button) ➔
Tools & Settings
Menu
➔
Phone info
(Left Option
and
press .
2. Highlight one of the following options and press
.
1. From the Main screen, press
Button) ➔
Tools & Settings
Menu
➔
Phone info
(Left Option
and
press .
2. Select
3. Your phone number, MSID#, and Serial number
My number
and press .
are displayed. Press the
Cancel
(Right Option
Button) to return to the previous menu.
67
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To view the PRL:
1. From the Main screen, press
Button) ➔
Version info
Tools & Settings
and press .
Menu
➔
Phone info
(Left Option
The following version options are available:
Software version
You can view the software version associated with
your Virgin Mobile phone.
1. From the Main screen, press
Button) ➔
Version info
2. Select
Tools & Settings
and press .
Software version
software version displays. Press the
Menu
(Left Option
➔
Phone info
and press . The
Cancel
(Right Option Button) to return to the previous
menu.
Hardware version
You can view the hardware version associated with
your Virgin Mobile phone.
1. From the Main screen, press
Button) ➔
Version info
2. Select
Tools & Settings
and press .
Hardware version
hardware version displays. Press the
Menu
(Left Option
➔
Phone info
and press . The
Cancel
(Right Option Button) to return to the previous
menu.
➔
➔
➔
PRL version
The Preferred Roaming List (PRL) resides in the
memory of your phone. The PRL tells the phone to
look or roam for Virgin Mobile towers. If a Virgin
Mobile tower is unavailable, the PRL list tells the
phone which tower to look for next.
To view the PRL:
1. From the Main screen, press
Button) ➔
Tools & Settings
Version info
2. Select
3. View the PRL list and press the
and press .
PRL version
Menu
➔
Phone info
and press .
Cancel
(Left Option
(Right
Option Button) to return to the previous menu.
Browser name
The Browser name option displays the name of the
browser.
1. From the Main screen, press
Button) ➔
Tools & Settings
Version info
2. Select
3. View the browser name and press the
and press .
Browser name
Menu
(Left Option
➔
Phone info
and press .
Cancel
(Right Option Button) to return to the previous
menu.
Browser version
The Browser version option displays the technical
information about the browser.
1. From the Main screen, press
Menu
(Left Option
Tools & Settings 68
➔
➔
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Virgin M340.book Page 69 Tuesday, September 22, 2009 4:10 PM
Button) ➔
Tools & Settings
Version info
2. Select
3. View the browser information and press
and press .
Browser version
(Right Option Button) to return to the previous
menu.
Icon glossar y
The Icon glossary option displays a picture and
description of all the icons used on your phone.
Voice Service
The Mantra™ uses built-in voice recognition software
➔
Phone info
and press .
➔
Cancel
Upon recognition of a command, the phone takes the
corresponding action. If the phone does not hear a
command within approximately eight seconds, it
deactivates the voice recognition feature without
taking any action.
Tutorial
䊳
which allows you to use preset verbal commands to
perform common functions supported by your phone
simply by speaking them aloud. There is no voice
training required to use this feature. You simply say
Voice Service Settings
䊳
the predesignated command displayed on your
screen in a normal tone of voice to perform the
desired function.
Activating the Voice Recognition Feature
1. Press and hold . (The phone prompts you
Confirmation
You can control how often the system asks you to
confirm the recognized name or number.
to “Say a command.”)
– or –
Select
Menu
(Left Option Button) ➔
Settings ➔ Tools ➔ Voice service
2. Wait for the beep and then clearly say one of
Too ls &
.
the following commands:
• Call <Name or #>
• Send Text <Name or #>
• Send Picture <Name or #>
• Lookup <Name>
• Go To <Menu>
•Check <Item>
Press
Tut or i al
(Left Option Button) for a brief
overview on how to use the Voice service option.
Press
Settings
(Right Option Button) for the
following options:
1. From the Main screen, press
Button) ➔
Tools & Settings
service
and press .
2. Select
3. Select
4. Select one of the following options and press
Settings
(Right Option Button).
Confirmation
Menu
➔
Tools
and press .
(Left Option
➔
Voice
.
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•Automatic
: the system asks for confirmation if it is
not sure of what you said.
•Always Confirm
: the system always asks for
confirmation.
• Never Confirm
: the system always uses its best
guess as to what you said and never asks for
confirmation.
Adaptation
You can adapt the system to your voice for optimal
recognition accuracy.
Training the phone to recognize your voice takes
approximately three minutes and you should use a
quiet room while saying each word or digit needed to
train the phone.
1. From the Main screen, press
Button) ➔
service
2. Select
3. Select
4. Select
5. Press the
6. Say the word or digit displayed on the phone
Tools & Settings ➔ Too ls
and press .
Settings
(Right Option Button).
Adaptation
and press .
Adapt voice
Start
(Left Option Button) to begin.
Menu
and press .
(Left Option
➔
Voice
and continue until all the words or digits are
spoken.
Audio Modes
You can control the level of audio guidance provided
by the system.
1. From the Main screen, press
Menu
(Left Option
Button) ➔
Tools & Settings ➔ Too ls
service
and press .
2. Select
3. Select
4. Select one of the following options and press
Settings
(Right Option Button).
Audio Modes
and press .
➔
.
•Prompt Mode
: The system prompts for required
information (default).
•Expert Mode
: Audio guidance is provided by beeps
only.
About
This option displays information about the Voice
service system.
Voice
Tools & Settings 70
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Section 16: Health and Safety Information
This section outlines the safety precautions
associated with using your phone. These safety
precautions should be followed to safely use your
phone.
Health and Safety Information
Exposure to Radio Frequency (RF) Signals
Certification Information (SAR)
Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured not to
exceed the exposure limits for radio frequency (RF)
energy set by the Federal Communications
Commission (FCC) of the U.S. government.
These FCC exposure limits are derived from the
recommendations of two expert organizations, the
National Counsel on Radiation Protection and
Measurement (NCRP) and the Institute of Electrical
and Electronics Engineers (IEEE).
In both cases, the recommendations were developed
by scientific and engineering experts drawn from
industry, government, and academia after extensive
reviews of the scientific literature related to the
biological effects of RF energy.
The exposure limit set by the FCC for wireless mobile
phones employs a unit of measurement known as the
Specific Absorption Rate (SAR). The SAR is a measure
of the rate of absorption of RF energy by the human
body expressed in units of watts per kilogram (W/kg).
The FCC requires wireless phones to comply with a
safety limit of 1.6 watts per kilogram (1.6 W/kg).
The FCC exposure limit incorporates a substantial
margin of safety to give additional protection to the
public and to account for any variations in
measurements.
SAR tests are conducted using standard operating
positions accepted by the FCC with the phone
transmitting at its highest certified power level in all
tested frequency bands. Although the SAR is
determined at the highest certified power level, the
actual SAR level of the phone while operating can be
well below the maximum value. This is because the
phone is designed to operate at multiple power levels
so as to use only the power required to reach the
network. In general, the closer you are to a wireless
base station antenna, the lower the power output.
Before a new model phone is available for sale to the
public, it must be tested and certified to the FCC that
it does not exceed the exposure limit established by
the FCC. Tests for each model phone are performed in
positions and locations (e.g. at the ear and worn on
the body) as required by the FCC.
For body worn operation, this phone has been tested
and meets FCC RF exposure guidelines when used
with an accessory that contains no metal and that
positions the handset a minimum of 1.5 cm from the
body.
71
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Use of other accessories may not ensure compliance
with FCC RF exposure guidelines.
The FCC has granted an Equipment Authorization for
this mobile phone with all reported SAR levels
evaluated as in compliance with the FCC RF exposure
guidelines. The maximum SAR values for this model
phone as reported to the FCC are:
•
Head: 0.932 W/Kg W/Kg.
•
Body-worn: 0.709 W/Kg.
SAR information on this and other model phones can
be viewed online at
information that pertains to a particular model phone,
this site uses the phone FCC ID number which is
usually printed somewhere on the case of the phone.
Sometimes it may be necessary to remove the
battery pack to find the number. Once you have the
FCC ID number for a particular phone, follow the
instructions on the website and it should provide
values for typical or maximum SAR for a particular
phone. Additional product specific SAR information
can also be obtained at
http://www.fcc.gov/oet/ea
www.fcc.gov/cgb/sar.
. To find
Warning Regarding Display
The display on your handset is made of glass or
acrylic and could break if your handset is dropped or
if it receives significant impact. Do not use if screen
is broken or cracked as this could cause injury to
you.
Samsung Mobile Products and Recycling
Samsung cares for the environment and encourages
its customers to recycle Samsung mobile phones and
genuine Samsung accessories.
Go to:
https://fun.samsungmobileusa.com/recycling/
index.jsp
for more information.
UL Certified Travel Adapter
The Travel Adapter for this phone has met applicable
UL safety requirements. Please adhere to the
following safety instructions per UL guidelines.
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED
MAY LEAD TO SERIOUS PERSONAL INJURY AND
POSSIBLE PROPERTY DAMAGE.
IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE
INSTRUCTIONS.
DANGER - TO REDUCE THE RISK OF FIRE OR
ELECTRIC SHOCK, CAREFULLY FOLLOW THESE
INSTRUCTIONS.
FOR CONNECTION TO A SUPPLY NOT IN NORTH
AMERICA, USE AN ATTACHMENT PLUG ADAPTOR OF
THE PROPER CONFIGURATION FOR THE POWER
OUTLET. THIS POWER UNIT IS INTENDED TO BE
CORRECTLY ORIENTATED IN A VERTICAL OR
HORIZONTAL OR FLOOR MOUNT POSITION.
Consumer Information on Wireless Phones
The U.S. Food and Drug Administration (FDA) has
published a series of Questions and Answers for
consumers relating to radio frequency (RF) exposure
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from wireless phones. The FDA publication includes
the following information:
What kinds of phones are the subject of this
update?
The term wireless phone refers here to hand-held
wireless phones with built-in antennas, often called
"cell," "mobile," or "PCS" phones. These types of
wireless phones can expose the user to measurable
radio frequency energy (RF) because of the short
distance between the phone and the user's head.
These RF exposures are limited by Federal
Communications Commission safety guidelines that
were developed with the advice of FDA and other
federal health and safety agencies.
When the phone is located at greater distances from
the user, the exposure to RF is drastically lower
because a person's RF exposure decreases rapidly
with increasing distance from the source. The socalled "cordless phones," which have a base unit
connected to the telephone wiring in a house,
typically operate at far lower power levels, and thus
produce RF exposures well within the FCC's
compliance limits.
Do wireless phones pose a health hazard?
The available scientific evidence does not show that
any health problems are associated with using
wireless phones. There is no proof, however, that
wireless phones are absolutely safe. Wireless phones
emit low levels of radio frequency energy (RF) in the
microwave range while being used. They also emit
very low levels of RF when in the stand-by mode.
73
Whereas high levels of RF can produce health effects
(by heating tissue), exposure to low level RF that does
not produce heating effects causes no known adverse
health effects. Many studies of low level RF exposures
have not found any biological effects. Some studies
have suggested that some biological effects may
occur, but such findings have not been confirmed by
additional research. In some cases, other researchers
have had difficulty in reproducing those studies, or in
determining the reasons for inconsistent results.
What is FDA's role concerning the safety of
wireless phones?
Under the law, FDA does not review the safety of
radiation-emitting consumer products such as
wireless phones before they can be sold, as it does
with new drugs or medical devices. However, the
agency has authority to take action if wireless phones
are shown to emit radio frequency energy (RF) at a
level that is hazardous to the user. In such a case,
FDA could require the manufacturers of wireless
phones to notify users of the health hazard and to
repair, replace or recall the phones so that the hazard
no longer exists.
Although the existing scientific data do not justify FDA
regulatory actions, FDA has urged the wireless phone
industry to take a number of steps, including the
following:
•
Support needed research into possible biological effects of
RF of the type emitted by wireless phones;
•
Design wireless phones in a way that minimizes any RF
exposure to the user that is not necessary for device
function; and
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•
Cooperate in providing users of wireless phones with the
best possible information on possible effects of wireless
phone use on human health.
FDA belongs to an interagency working group of the
federal agencies that have responsibility for different
aspects of RF safety to ensure coordinated efforts at
the federal level. The following agencies belong to
this working group:
•
National Institute for Occupational Safety and Health
•
Environmental Protection Agency
•
Federal Communications Commission
•
Occupational Safety and Health Administration
•
National Telecommunications and Information
Administration
The National Institutes of Health participates in some
interagency working group activities, as well.
FDA shares regulatory responsibilities for wireless
phones with the Federal Communications
Commission (FCC). All phones that are sold in the
United States must comply with FCC safety
guidelines that limit RF exposure. FCC relies on FDA
and other health agencies for safety questions about
wireless phones.
FCC also regulates the base stations that the wireless
phone networks rely upon. While these base stations
operate at higher power than do the wireless phones
themselves, the RF exposures that people get from
these base stations are typically thousands of times
lower than those they can get from wireless phones.
Base stations are thus not the primary subject of the
safety questions discussed in this document.
What are the results of the research done
already?
The research done thus far has produced conflicting
results, and many studies have suffered from flaws in
their research methods. Animal experiments
investigating the effects of radio frequency energy
(RF) exposures characteristic of wireless phones
have yielded conflicting results that often cannot be
repeated in other laboratories. A few animal studies,
however, have suggested that low levels of RF could
accelerate the development of cancer in laboratory
animals. However, many of the studies that showed
increased tumor development used animals that had
been genetically engineered or treated with cancercausing chemicals so as to be pre-disposed to
develop cancer in absence of RF exposure. Other
studies exposed the animals to RF for up to 22 hours
per day. These conditions are not similar to the
conditions under which people use wireless phones,
so we don't know with certainty what the results of
such studies mean for human health.
Three large epidemiology studies have been
published since December 2000. Between them, the
studies investigated any possible association
between the use of wireless phones and primary
brain cancer, glioma, meningioma, or acoustic
neuroma, tumors of the brain or salivary gland,
leukemia, or other cancers. None of the studies
demonstrated the existence of any harmful health
effects from wireless phones RF exposures.
However, none of the studies can answer questions
about long-term exposures, since the average period
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of phone use in these studies was around three years.
What research is needed to decide whether RF
exposure from wireless phones poses a health
risk?
A combination of laboratory studies and
epidemiological studies of people actually using
wireless phones would provide some of the data that
are needed. Lifetime animal exposure studies could
be completed in a few years. However, very large
numbers of animals would be needed to provide
reliable proof of a cancer promoting effect if one
exists. Epidemiological studies can provide data that
is directly applicable to human populations, but ten or
more years' follow-up may be needed to provide
answers about some health effects, such as cancer.
This is because the interval between the time of
exposure to a cancer-causing agent and the time
tumors develop - if they do - may be many, many
years. The interpretation of epidemiological studies is
hampered by difficulties in measuring actual RF
exposure during day-to-day use of wireless phones.
Many factors affect this measurement, such as the
angle at which the phone is held, or which model of
phone is used.
What is FDA doing to find out more about the
possible health effects of wireless phone RF?
FDA is working with the U.S. National Toxicology
Program and with groups of investigators around the
world to ensure that high priority animal studies are
conducted to address important questions about the
effects of exposure to radio frequency energy (RF).
75
FDA has been a leading participant in the World
Health Organization international Electromagnetic
Fields (EMF) Project since its inception in 1996. An
influential result of this work has been the
development of a detailed agenda of research needs
that has driven the establishment of new research
programs around the world. The Project has also
helped develop a series of public information
documents on EMF issues.
FDA and Cellular Telecommunications & Internet
Association (CTIA) have a formal Cooperative
Research and Development Agreement (CRADA) to do
research on wireless phone safety. FDA provides the
scientific oversight, obtaining input from experts in
government, industry, and academic organizations.
CTIA-funded research is conducted through contracts
to independent investigators. The initial research will
include both laboratory studies and studies of
wireless phone users. The CRADA will also include a
broad assessment of additional research needs in the
context of the latest research developments around
the world.
What steps can I take to reduce my exposure to
radio frequency energy from my wireless phone?
If there is a risk from these products - and at this
point we do not know that there is - it is probably very
small. But if you are concerned about avoiding even
potential risks, you can take a few simple steps to
minimize your exposure to radio frequency energy
(RF). Since time is a key factor in how much exposure
a person receives, reducing the amount of time spent
using a wireless phone will reduce RF exposure.
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•
If you must conduct extended conversations by wireless
phone every day, you could place more distance between
your body and the source of the RF, since the exposure
level drops off dramatically with distance. For example,
you could use a headset and carry the wireless phone
away from your body or use a wireless phone connected
to a remote antenna.
Again, the scientific data do not demonstrate that
wireless phones are harmful. But if you are
concerned about the RF exposure from these
products, you can use measures like those described
above to reduce your RF exposure from wireless
phone use.
What about children using wireless phones?
The scientific evidence does not show a danger to
users of wireless phones, including children and
teenagers. If you want to take steps to lower
exposure to radio frequency energy (RF), the
measures described above would apply to children
and teenagers using wireless phones. Reducing the
time of wireless phone use and increasing the
distance between the user and the RF source will
reduce RF exposure.
Some groups sponsored by other national
governments have advised that children be
discouraged from using wireless phones at all. For
example, the government in the United Kingdom
distributed leaflets containing such a
recommendation in December 2000.
They noted that no evidence exists that using a
wireless phone causes brain tumors or other ill
effects. Their recommendation to limit wireless
phone use by children was strictly precautionary; it
was not based on scientific evidence that any health
hazard exists.
Do hands-free kits for wireless phones reduce
risks from exposure to RF emissions?
Since there are no known risks from exposure to RF
emissions from wireless phones, there is no reason
to believe that hands-free kits reduce risks. Handsfree kits can be used with wireless phones for
convenience and comfort. These systems reduce the
absorption of RF energy in the head because the
phone, which is the source of the RF emissions, will
not be placed against the head. On the other hand, if
the phone is mounted against the waist or other part
of the body during use, then that part of the body will
absorb more RF energy. Wireless phones marketed in
the U.S. are required to meet safety requirements
regardless of whether they are used against the head
or against the body. Either configuration should result
in compliance with the safety limit.
Do wireless phone accessories that claim to
shield the head from RF radiation work?
Since there are no known risks from exposure to RF
emissions from wireless phones, there is no reason
to believe that accessories that claim to shield the
head from those emissions reduce risks. Some
products that claim to shield the user from RF
absorption use special phone cases, while others
involve nothing more than a metallic accessory
attached to the phone. Studies have shown that
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these products generally do not work as advertised.
Unlike "hand-free" kits, these so-called "shields"
may interfere with proper operation of the phone. The
phone may be forced to boost its power to
compensate, leading to an increase in RF absorption.
In February 2002, the Federal trade Commission (FTC)
charged two companies that sold devices that
claimed to protect wireless phone users from
radiation with making false and unsubstantiated
claims.
According to FTC, these defendants lacked a
reasonable basis to substantiate their claim.
What about wireless phone interference with
medical equipment?
Radio frequency energy (RF) from wireless phones
can interact with some electronic devices. For this
reason, FDA helped develop a detailed test method to
measure electromagnetic interference (EMI) of
implanted cardiac pacemakers and defibrillators from
wireless telephones. This test method is now part of a
standard sponsored by the Association for the
Advancement of Medical instrumentation (AAMI). The
final draft, a joint effort by FDA, medical device
manufacturers, and many other groups, was
completed in late 2000. This standard will allow
manufacturers to ensure that cardiac pacemakers
and defibrillators are safe from wireless phone EMI.
FDA has tested wireless phones and helped develop a
voluntary standard sponsored by the Institute of
Electrical and Electronic Engineers (IEEE). This
standard specifies test methods and performance
requirements for hearing aids and wireless phones so
77
that no interference occurs when a person uses a
compatible phone and a compatible hearing aid at the
same time. This standard was approved by the IEEE in
2000.
FDA continues to monitor the use of wireless phones
for possible interactions with other medical devices.
Should harmful interference be found to occur, FDA
will conduct testing to assess the interference and
work to resolve the problem.
Additional information on the safety of RF exposures
from various sources can be obtained from the
following organizations (Updated 12/9/2008):
•
FCC RF Safety Program:
http://www.fcc.gov/oet/rfsafety/
•
Environmental Protection Agency (EPA):
http://www.epa.gov/radiation/
•
Occupational Safety and Health Administration's (OSHA):
http://www.osha.gov/SLTC/radiofrequencyradiation/
index.html
•
National Institute for Occupational Safety and Health
(NIOSH):
http://www.cdc.gov/niosh/homepage.html
•
World Health Organization (WHO):
http://www.who.int/peh-emf/
•
International Commission on Non-Ionizing Radiation
Protection:
http://www.icnirp.de
•
Health Protection Agency:
http://www.hpa.org.uk/radiation
•
US Food and Drug Administration:
http://www.fda.gov/cellphones
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Road Safety
Your wireless phone gives you the powerful ability to
communicate by voice, almost anywhere, anytime.
But an important responsibility accompanies the
benefits of wireless phones, one that every user must
uphold.
When driving a car, driving is your first responsibility.
When using your wireless phone behind the wheel of
a car, practice good common sense and remember
the following tips:
1. Get to know your wireless phone and its
features, such as speed dial and redial. If
available, these features help you to place your
call without taking your attention off the road.
2. When available, use a hands-free device. If
possible, add an additional layer of
convenience and safety to your wireless phone
with one of the many hands free accessories
available today.
3. Position your wireless phone within easy
reach. Be able to access your wireless phone
without removing your eyes from the road. If
you get an incoming call at an inconvenient
time, let your voice mail answer it for you.
4. Let the person you are speaking with know you
are driving; if necessary, suspend the call in
heavy traffic or hazardous weather conditions.
Rain, sleet, snow, ice and even heavy traffic
can be hazardous.
5. Do not take notes or look up phone numbers
while driving. Jotting down a "to do" list or
flipping through your address book takes
attention away from your primary
responsibility, driving safely.
6. Dial sensibly and assess the traffic; if possible,
place calls when you are not moving or before
pulling into traffic. Try to plan calls when your
car will be stationary. If you need to make a
call while moving, dial only a few numbers,
check the road and your mirrors, then
continue.
7. Do not engage in stressful or emotional
conversations that may be distracting. Make
people you are talking with aware you are
driving and suspend conversations that have
the potential to divert your attention from the
road.
8. Use your wireless phone to call for help. Dial 9-
1-1 or other local emergency number in the
case of fire, traffic accident or medical
emergencies.
Health and Safety Information 78
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9.
Use your wireless phone to help others in
emergencies. If you see an auto accident,
crime in progress or other serious emergency
where lives are in danger, call 9-1-1 or other
local emergency number, as you would want
others to do for you.
10. Call roadside assistance or a special non-
emergency wireless assistance number when
necessary. If you see a broken-down vehicle
posing no serious hazard, a broken traffic
signal, a minor traffic accident where no one
appears injured, or a vehicle you know to be
stolen, call roadside assistance or other special
non-emergency number.
"The wireless industry reminds you to use your phone
safely when driving."
For more information, please call 1-888-901-SAFE, or
visit our web-site
Important!:
www.ctia.org
If you are using a handset other than a standard
numeric keypad, please call 1-888-901-7233.
.
Provided by the Cellular Telecommunications &
Internet Association.
Responsible Listening
Caution!:
Avoid potential hearing loss.
increases as sound is played louder and for longer
durations. Prolonged exposure to loud sounds
(including music) is the most common cause of
preventable hearing loss. Some scientific research
suggests that using portable audio devices, such as
portable music players and cellular telephones, at
high volume settings for long durations may lead to
permanent noise-induced hearing loss. This includes
the use of headphones (including headsets, earbuds,
and Bluetooth or other wireless devices). Exposure to
very loud sound has also been associated in some
studies with tinnitus (a ringing in the ear),
hypersensitivity to sound and distorted hearing.
Individual susceptibility to noise-induced hearing loss
and potential hearing problem varies. Additionally, the
amount of sound produced by a portable audio device
varies depending on the nature of the sound, the
device settings, and the headphones that are used. As
a result, there is no single volume setting that is
appropriate for everyone or for every combination of
sound, settings and equipment.
You should follow some commonsense
recommendations when using any portable audio
device:
•
•
•
Damage to hearing occurs when a person is exposed
to loud sounds over time. The risk of hearing loss
79
Set the volume in a quiet environment and select the
lowest volume at which you can hear adequately.
When using headphones, turn the volume down if you
cannot hear the people speaking near you or if the person
sitting next to you can hear what you are listening to.
Do not turn the volume up to block out noisy surroundings.
If you choose to listen to your portable device in a noisy
environment, use noise-cancelling headphones to block
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out background environmental noise. By blocking
background environment noise, noise cancelling
headphones should allow you to hear the music at lower
volumes than when using earbuds.
•
Limit the amount of time you listen. As the volume
increases, less time is required before you hearing could
be affected.
•
Avoid using headphones after exposure to extremely loud
noises, such as rock concerts, that might cause
temporary hearing loss. Temporary hearing loss might
cause unsafe volumes to sound normal.
•
Do not listen at any volume that causes you discomfort. If
you experience ringing in your ears, hear muffled speech
or experience any temporary hearing difficulty after
listening to your portable audio device, discontinue use
and consult your doctor.
You can obtain additional information on this subject
from the following sources:
American Academy of Audiology
11730 Plaza American Drive, Suite 300
Reston, VA 20190
Voice: (800) 222-2336
Email: info@audiology.org
Internet:
http://www.audiology.org
National Institute on Deafness and Other Communication
Disorders
National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD 20892-2320
Email: nidcdinfo@nih.gov
Internet:
http://www.nidcd.nih.gov/
National Institute for Occupational Safety and Health
(NIOSH)
395 E Street, S.W.
Suite 9200
Patriots Plaza Building
Washington, DC 20201
Voice: 1-800-35-NIOSH (1-800-356-4647)
1-800-CDC-INFO (1-800-232-4636)
Outside the U.S. 513-533-8328
Email: cdcinfo@cdc.gov
Internet:
http://www.cdc.gov
1-888-232-6348 TTY
Internet:
http://www.cdc.gov/niosh/topics/noise/
default.html
Operating Environment
Remember to follow any special regulations in force
in any area and always switch your phone off
whenever it is forbidden to use it, or when it may
cause interference or danger.
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When connecting the phone or any accessory to
another device, read its user's guide for detailed
safety instructions. Do not connect incompatible
products.
As with other mobile radio transmitting equipment,
users are advised that for the satisfactory operation of
the equipment and for the safety of personnel, it is
recommended that the equipment should only be
used in the normal operating position (held to your ear
with the antenna pointing over your shoulder if you
are using an external antenna).
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from
radio frequency (RF) signals. However, certain
electronic equipment may not be shielded against the
RF signals from your wireless phone. Consult the
manufacturer to discuss alternatives.
Implantable Medical Devices
A minimum separation of six (6) inches should be
maintained between a handheld wireless phone and
an implantable medical device, such as a pacemaker
or implantable cardioverter defibrillator, to avoid
potential interference with the device.
Persons who have such devices:
•
Should ALWAYS keep the phone more than six (6) inches
from their implantable medical device when the phone is
turned ON;
•
Should not carry the phone in a breast pocket;
•
Should use the ear opposite the implantable medical
device to minimize the potential for interference;
81
•
Should turn the phone OFF immediately if there is any
reason to suspect that interference is taking place;
•
Should read and follow the directions from the
manufacturer of your implantable medical device. If you
have any questions about using your wireless phone with
such a device, consult your health care provider.
For more information see:
http://www.fcc.gov/oet/rfsafety/rf-faqs.html
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices
On July 10, 2003, the U.S. Federal Communications
Commission (FCC) Report and Order in WT Docket 01309 modified the exception of wireless phones under
the Hearing Aid Compatibility Act of 1988 (HAC Act) to
require digital wireless phones be compatible with
hearing-aids.
The intent of the HAC Act is to ensure reasonable
access to telecommunications services for persons
with hearing disabilities.
While some wireless phones are used near some
hearing devices (hearing aids and cochlear implants),
users may detect a buzzing, humming, or whining
noise. Some hearing devices are more immune than
others to this interference noise, and phones also vary
in the amount of interference they generate.
The wireless telephone industry has developed a
rating system for wireless phones, to assist hearing
device users find phones that may be compatible with
their hearing devices. Not all phones have been rated.
Phones that are rated have the rating on their box or a
label located on the box.
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M3 + M2 = 5
T3 + T2 = 5
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The ratings are not guarantees. Results will vary
depending on the user's hearing device and hearing
loss. If your hearing device happens to be vulnerable
to interference, you may not be able to use a rated
phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your
personal needs.
M-Ratings
: Phones rated M3 or M4 meet FCC
requirements and are likely to generate less
interference to hearing devices than phones that are
not labeled. M4 is the better/higher of the two
ratings.
T-Ratings
: Phones rated T3 or T4 meet FCC
requirements and are likely to generate less
interference to hearing devices than phones that are
not labeled. T4 is the better/higher of the two ratings.
Hearing devices may also be rated. Your hearing
device manufacturer or hearing health professional
may help you find this rating. Higher ratings mean
that the hearing device is relatively immune to
interference noise. The hearing aid and wireless
phone rating values are then added together. A sum
of 5 is considered acceptable for normal use. A sum
of 6 is considered for best use.
In the above example, if a hearing aid meets the M2
level rating and the wireless phone meets the M3
level rating, the sum of the two values equal M5. This
is synonymous for T ratings. This should provide the
hearing aid user with "normal usage" while using
their hearing aid with the particular wireless phone.
"Normal usage" in this context is defined as a signal
quality that is acceptable for normal operation.
The M mark is intended to be synonymous with the U
mark. The T mark is intended to be synonymous with
the UT mark. The M and T marks are recommended
by the Alliance for Telecommunications Industries
Solutions (ATIS). The U and UT marks are referenced
in Section 20.19 of the FCC Rules.
The HAC rating and measurement procedure are
described in the American National Standards
Institute (ANSI) C63.19 standard.
Other Medical Devices
If you use any other personal medical devices,
consult the manufacturer of your device to determine
if it is adequately shielded from external RF energy.
Your physician may be able to assist you in obtaining
this information. Switch your phone off in health care
facilities when any regulations posted in these areas
instruct you to do so. Hospitals or health care
facilities may be using equipment that could be
sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or
inadequately shielded electronic systems in motor
vehicles. Check with the manufacturer or its
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representative regarding your vehicle. You should also
consult the manufacturer of any equipment that has
been added to your vehicle.
Posted Facilities
Switch your phone off in any facility where posted
notices require you to do so.
Potentially Explosive Environments
Switch your phone off when in any area with a
potentially explosive atmosphere and obey all signs
and instructions. Sparks in such areas could cause an
explosion or fire resulting in bodily injury or even
death.
Users are advised to switch the phone off while at a
refueling point (service station). Users are reminded
of the need to observe restrictions on the use of radio
equipment in fuel depots (fuel storage and distribution
areas), chemical plants or where blasting operations
are in progress.
Areas with a potentially explosive atmosphere are
often but not always clearly marked. They include
below deck on boats, chemical transfer or storage
facilities, vehicles using liquefied petroleum gas (such
as propane or butane), areas where the air contains
chemicals or particles, such as grain, dust or metal
powders, and any other area where you would
normally be advised to turn off your vehicle engine.
Emergency Calls
This phone, like any wireless phone, operates using
radio signals, wireless and landline networks as well
as user-programmed functions, which cannot
guarantee connection in all conditions. Therefore, you
should never rely solely on any wireless phone for
essential communications (medical emergencies, for
example).
Remember, to make or receive any calls the phone
must be switched on and in a service area with
adequate signal strength. Emergency calls may not be
possible on all wireless phone networks or when
certain network services and/or phone features are in
use. Check with local service providers.
To make an emergency call:
1. If the phone is not on, switch it on.
2. Key in the emergency number for your present
location (for example, 911 or other official
emergency number). Emergency numbers vary
by location.
3. Press the key.
If certain features are in use (call barring, for
example), you may first need to deactivate those
features before you can make an emergency call.
Consult this document and your local cellular service
provider.
When making an emergency call, remember to give
all the necessary information as accurately as
possible. Remember that your phone may be the only
means of communication at the scene of an accident;
do not cut off the call until given permission to do so.
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Restricting Children's access to your Phone
Your phone is not a toy. Children should not be
allowed to play with it because they could hurt
themselves and others, damage the phone or make
calls that increase your phone bill.
FCC Notice and Cautions
FCC Notice
The phone may cause TV or radio interference if used
in close proximity to receiving equipment. The FCC
can require you to stop using the phone if such
interference cannot be eliminated.
Vehicles using liquefied petroleum gas (such as
propane or butane) must comply with the National
Fire Protection Standard (NFPA-58). For a copy of this
standard, contact the National Fire Protection
Association:
NFPA (National Fire Protection Agency)
1 Batterymarch Park
Quincy, Massachusetts
USA 02169-7471
Internet:
http://www.nfpa.org
Cautions
Any changes or modifications to your phone not
expressly approved in this document could void your
warranty for this equipment, and void your authority
to operate this equipment. Only use approved
batteries, antennas and chargers. The use of any
unauthorized accessories may be dangerous and void
the phone warranty if said accessories cause
damage or a defect to the phone.
Although your phone is quite sturdy, it is a complex
piece of equipment and can be broken. Avoid
dropping, hitting, bending or sitting on it.
Other Important Safety Information
•
Only qualified personnel should service the phone or
install the phone in a vehicle. Faulty installation or service
may be dangerous and may invalidate any warranty
applicable to the device.
•
Check regularly that all wireless phone equipment in your
vehicle is mounted and operating properly.
•
Do not store or carry flammable liquids, gases or
explosive materials in the same compartment as the
phone, its parts or accessories.
•
For vehicles equipped with an air bag, remember that an
air bag inflates with great force. Do not place objects,
including both installed or portable wireless equipment in
the area over the air bag or in the air bag deployment
area. If wireless equipment is improperly installed and
the air bag inflates, serious injury could result.
•
Switch your phone off before boarding an aircraft. The
use of wireless phone in aircraft is illegal and may be
dangerous to the aircraft's operation.
•
Failure to observe these instructions may lead to the
suspension or denial of telephone services to the
offender, or legal action, or both.
Product Performance
Getting the Most Out of Your Signal Reception
The quality of each call you make or receive depends
on the signal strength in your area. Your phone
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informs you of the current signal strength by
displaying a number of bars next to the signal
strength icon. The more bars displayed, the stronger
the signal.
If you're inside a building, being near a window may
give you better reception.
Understanding the Power Save Feature
If your phone is unable to find a signal after
searching, a Power Save feature is automatically
activated. If your phone is active, it periodically
rechecks service availability or you can check it
yourself by pressing any key.
Anytime the Power Save feature is activated, a
message displays on the screen. When a signal is
found, your phone returns to standby mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and
receiver. When it's turned on, it receives and
transmits radio frequency (RF) signals. When you use
your phone, the system handling your call controls the
power level. This power can range from 0.006 watts
to 0.2 watts in digital mode.
Maintaining Your Phone's Peak Performance
For the best care of your phone, only authorized
personnel should service your phone and accessories.
Faulty service may void the warranty.
There are several simple guidelines to operating your
phone properly and maintaining safe, satisfactory
service.
85
•
To ensure that the Hearing Aid Compatibility rating for
your phone is maintained, secondary transmitters such as
Bluetooth and WLAN components must be disabled during
a call. For more information, refer to the “Disabling
Bluetooth or WLAN” section.
•
If your phone is equipped with an external antenna, hold
the phone with the antenna raised, fully-extended and
over your shoulder.
•
Do not hold, bend or twist the phone's antenna, if
applicable.
•
Do not use the phone if the antenna is damaged.
•
If your phone is equipped with an internal antenna,
obstructing the internal antenna could inhibit call
performance.
•
Speak directly into the phone's receiver.
•
Avoid exposing your phone and accessories to rain or
liquid spills. If your phone does get wet, immediately turn
the power off and remove the battery. If it is inoperable,
call Customer Care for service.
Availability of Various Features/Ring Tones
Many services and features are network dependent
and may require additional subscription and/or usage
charges. Not all features are available for purchase or
use in all areas. Downloadable Ring Tones may be
available at an additional cost. Other conditions and
restrictions may apply. See your service provider for
additional information.
Battery Standby and Talk Time
Standby and talk times will vary depending on phone
usage patterns and conditions. Battery power
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consumption depends on factors such as network
configuration, signal strength, operating temperature,
features selected, frequency of calls, and voice, data,
and other application usage patterns.
Battery Precautions
•
Avoid dropping the cell phone. Dropping it, especially on a
hard surface, can potentially cause damage to the phone
and battery. If you suspect damage to the phone or
battery, take it to a service center for inspection.
•
Never use any charger or battery that is damaged in any
way.
•
Do not modify or remanufacture the battery as this could
result in serious safety hazards.
•
If you use the phone near the network's base station, it
uses less power; talk and standby time are greatly
affected by the signal strength on the cellular network
and the parameters set by the network operator.
•
Follow battery usage, storage and charging guidelines
found in the user’s guide.
•
Battery charging time depends on the remaining battery
charge and the type of battery and charger used. The
battery can be charged and discharged hundreds of
times, but it will gradually wear out. When the operation
time (talk time and standby time) is noticeably shorter
than normal, it is time to buy a new battery.
•
If left unused, a fully charged battery will discharge itself
over time.
•
Use only Samsung-approved batteries and recharge your
battery only with Samsung-approved chargers. When a
charger is not in use, disconnect it from the power
source. Do not leave the battery connected to a charger
for more than a week, since overcharging may shorten its
life.
•
Do not use incompatible cell phone batteries and
chargers. Some Web sites and second-hand dealers, not
associated with reputable manufacturers and carriers,
might be selling incompatible or even counterfeit
batteries and chargers. Consumers should purchase
manufacturer or carrier recommended products and
accessories. If unsure about whether a replacement
battery or charger is compatible, contact the
manufacturer of the battery or charger.
•
Misuse or use of incompatible phones, batteries, and
charging devices could result in damage to the
equipment and a possible risk of fire, explosion, leakage,
or other serious hazard.
•
Extreme temperatures will affect the charging capacity of
your battery: it may require cooling or warming first.
•
Do not leave the battery in hot or cold places, such as in a
car in summer or winter conditions, as you will reduce
the capacity and lifetime of the battery. Always try to
keep the battery at room temperature. A phone with a hot
or cold battery may temporarily not work, even when the
battery is fully charged. Li-ion batteries are particularly
affected by temperatures below
0 °C (32 °F).
•
Do not place the phone in areas that may get very hot,
such as on or near a cooking surface, cooking appliance,
iron, or radiator.
•
Do not get your phone or battery wet. Even though they
will dry and appear to operate normally, the circuitry
could slowly corrode and pose a safety hazard.
Health and Safety Information 86
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•
Do not short-circuit the battery. Accidental short-circuiting
•
can occur when a metallic object (coin, clip or pen) causes
a direct connection between the + and - terminals of the
battery (metal strips on the battery), for example when
•
you carry a spare battery in a pocket or bag. Shortcircuiting the terminals may damage the battery or the
object causing the short-circuiting.
•
Do not permit a battery out of the phone to come in
•
contact with metal objects, such as coins, keys or jewelry.
•
Do not crush, puncture or put a high degree of pressure
•
on the battery as this can cause an internal short-circuit,
resulting in overheating.
•
Dispose of used batteries in accordance with local
•
regulations. In some areas, the disposal of batteries in
household or business trash may be prohibited. For safe
disposal options for Li-Ion batteries, contact your nearest
•
Samsung authorized service center. Always recycle. Do
not dispose of batteries in a fire.
•
Care and Maintenance
Your phone is a product of superior design and
craftsmanship and should be treated with care. The
suggestions below will help you fulfill any warranty
obligations and allow you to enjoy this product for
•
many years.
•
Keep the phone and all its parts and accessories out of the
reach of small children.
•
Keep the phone dry. Precipitation, humidity and liquids
contain minerals that will corrode electronic circuits.
•
Do not use the phone with a wet hand. Doing so may
cause an electric shock to you or damage to the phone.
•
Do not use or store the phone in dusty, dirty areas, as its
moving parts may be damaged.
87
Do not store the phone in hot areas. High temperatures
can shorten the life of electronic devices, damage
batteries, and warp or melt certain plastics.
Do not store the phone in cold areas. When the phone
warms up to its normal operating temperature, moisture
can form inside the phone, which may damage the
phone's electronic circuit boards.
Do not drop, knock or shake the phone. Rough handling
can break internal circuit boards.
Do not use harsh chemicals, cleaning solvents or strong
detergents to clean the phone. Wipe it with a soft cloth
slightly dampened in a mild soap-and-water solution.
Do not paint the phone. Paint can clog the device's moving
parts and prevent proper operation.
Do not put the phone in or on heating devices, such as a
microwave oven, a stove or a radiator. The phone may
explode when overheated.
If your phone is equipped with an external antenna, use
only the supplied or an approved replacement antenna.
Unauthorized antennas or modified accessories may
damage the phone and violate regulations governing radio
devices.
If the phone, battery, charger or any accessory is not
working properly, take it to your nearest qualified service
facility. The personnel there will assist you, and if
necessary, arrange for service.
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Section 17: Warranty Information
Standard Limited Warranty
What is Covered and For How Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC
("SAMSUNG") warrants to the original purchaser
("Purchaser") that SAMSUNG's Phones and
accessories ("Products") are free from defects in
material and workmanship under normal use and
service for the period commencing upon the date of
purchase and continuing for the following specified
period of time after that date:
Phone 1 Year
Batteries 1 Year
Leather Case 90 Days
Holster 90 Days
Other Phone Accessories 1 Year
What is Not Covered?
conditioned upon proper use of Product by Purchaser.
This Limited Warranty does not cover: (a) defects or
damage resulting from accident, misuse, abuse,
neglect, unusual physical, electrical or
electromechanical stress, or modification of any part
of Product, including antenna, or cosmetic damage;
(b) equipment that has the serial number removed or
made illegible; (c) any plastic surfaces or other
externally exposed parts that are scratched or
damaged due to normal use; (d) malfunctions
This Limited Warranty is
resulting from the use of Product in conjunction with
accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG;
(e) defects or damage from improper testing,
operation, maintenance, installation, or adjustment;
(f) installation, maintenance, and service of Product,
or (g) Product used or purchased outside the United
States or Canada.
This Limited Warranty covers batteries only if battery
capacity falls below 80% of rated capacity or the
battery leaks, and this Limited Warranty does not
cover any battery if (i) the battery has been charged
by a battery charger not specified or approved by
SAMSUNG for charging the battery, (ii) any of the
seals on the battery are broken or show evidence of
tampering, or (iii) the battery has been used in
equipment other than the SAMSUNG phone for which
it is specified.
What are SAMSUNG's Obligations?
applicable warranty period, SAMSUNG will repair or
replace, at SAMSUNG's sole option, without charge to
Purchaser, any defective component part of Product.
To obtain service under this Limited Warranty,
Purchaser must return Product to an authorized
phone service facility in an adequate container for
shipping, accompanied by Purchaser's sales receipt
or comparable substitute proof of sale showing the
date of purchase, the serial number of Product and
the sellers' name and address. To obtain assistance
on where to deliver the Product, call Samsung
During the
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Customer Care at 1-888-987-4357. Upon receipt,
SAMSUNG will promptly repair or replace the
defective Product. SAMSUNG may, at SAMSUNG's
sole option, use rebuilt, reconditioned, or new parts or
components when repairing any Product or replace
Product with a rebuilt, reconditioned or new Product.
Repaired/replaced leather cases, pouches and
holsters will be warranted for a period of ninety (90)
days. All other repaired/replaced Product will be
warranted for a period equal to the remainder of the
original Limited Warranty on the original Product or for
90 days, whichever is longer. All replaced parts,
components, boards and equipment shall become the
property of SAMSUNG.
If SAMSUNG determines that any Product is not
covered by this Limited Warranty, Purchaser must pay
all parts, shipping, and labor charges for the repair or
return of such Product.
WHAT ARE THE LIMITS ON SAMSUNG'S WARRANTY/
LIABILITY?
EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED HEREIN, PURCHASER TAKES
THE PRODUCT "AS IS," AND SAMSUNG MAKES NO
WARRANTY OR REPRESENTATION AND THERE ARE NO
CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR
OTHERWISE, OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT NOT
LIMITED TO:
•
THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS
FOR ANY PARTICULAR PURPOSE OR USE;
•
WARRANTIES OF TITLE OR NON-INFRINGEMENT;
•
DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE
PRODUCT;
89
•
THE WORKMANSHIP OF THE PRODUCT OR THE
COMPONENTS CONTAINED THEREIN; OR
•
COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR
CONTRACT PERTAINING THERETO.
NOTHING CONTAINED IN THE INSTRUCTION MANUAL
SHALL BE CONSTRUED TO CREATE AN EXPRESS
WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT. ALL IMPLIED
WARRANTIES AND CONDITIONS THAT MAY ARISE BY
OPERATION OF LAW, INCLUDING IF APPLICABLE THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY
LIMITED TO THE SAME DURATION OF TIME AS THE
EXPRESS WRITTEN WARRANTY STATED HEREIN.
SOME STATES/PROVINCES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY
TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE
LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING
FROM THE PURCHASE, USE, OR MISUSE OF, OR
INABILITY TO USE THE PRODUCT OR ARISING
DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS OF
USE OF THE PRODUCT OR FROM THE BREACH OF THE
EXPRESS WARRANTY, INCLUDING INCIDENTAL,
SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES,
OR LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR
FOR DAMAGES ARISING FROM ANY TORT (INCLUDING
NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT
COMMITTED BY SAMSUNG, ITS AGENTS OR
EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR
FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY
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ANY OTHER PARTY. SOME STATES/PROVINCES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE/PROVINCE TO
PROVINCE. THIS LIMITED WARRANTY SHALL NOT
EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS PRODUCT AND STATES
PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION
OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR
UNENFORCEABLE BY REASON OF ANY LAW, SUCH
PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL
NOT AFFECT THE ENFORCEABILITY FOR THE
REMAINDER OF THIS LIMITED WARRANTY WHICH
PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS
BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS
LIMITED AS THE LAW PERMITS. THE PARTIES
UNDERSTAND THAT THE PURCHASER MAY USE
THIRD-PARTY SOFTWARE OR EQUIPMENT IN
CONJUNCTION WITH THE PRODUCT. SAMSUNG
MAKES NO WARRANTIES OR REPRESENTATIONS AND
THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, AS TO THE QUALITY,
CAPABILITIES, OPERATIONS, PERFORMANCE OR
SUITABILITY OF ANY THIRDPARTY SOFTWARE OR
EQUIPMENT, WHETHER SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE
PRODUCT DISTRIBUTED BY SAMSUNG OR
OTHERWISE, INCLUDING THE ABILITY TO INTEGRATE
ANY SUCH SOFTWARE OR EQUIPMENT WITH THE
PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS,
PERFORMANCE AND SUITABILITY OF ANY SUCH
THIRD-PARTY SOFTWARE OR EQUIPMENT LIE SOLELY
WITH THE PURCHASER AND THE DIRECT VENDOR,
OWNER OR SUPPLIER OF SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.
This Limited Warranty allocates risk of Product failure
between Purchaser and SAMSUNG, and SAMSUNG's
Product pricing reflects this allocation of risk and the
limitations of liability contained in this Limited
Warranty. The agents, employees, distributors, and
dealers of SAMSUNG are not authorized to make
modifications to this Limited Warranty, or make
additional warranties binding on SAMSUNG.
Accordingly, additional statements such as dealer
advertising or presentation, whether oral or written,
do not constitute warranties by SAMSUNG and should
not be relied upon.
End User License Agreement for Software
IMPORTANT. READ CAREFULLY: This End User
License Agreement ("EULA") is a legal agreement
between you (either an individual or a single entity)
and Samsung Electronics Co., Ltd. for software
owned by Samsung Electronics Co., Ltd. and its
affiliated companies and its third party suppliers and
licensors that accompanies this EULA, which includes
computer software and may include associated
media, printed materials, "online" or electronic
documentation ("Software"). BY CLICKING THE "I
ACCEPT" BUTTON (OR IF YOU BYPASS OR
OTHERWISE DISABLE THE "I ACCEPT", AND STILL
INSTALL, COPY, DOWNLOAD, ACCESS OR
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OTHERWISE USE THE SOFTWARE), YOU AGREE TO BE
BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT
ACCEPT THE TERMS IN THIS EULA, YOU MUST CLICK
THE "DECLINE" BUTTON, DISCONTINUE USE OF THE
SOFTWARE.
1. GRANT OF LICENSE. Samsung grants you the
following rights provided that you comply with all
terms and conditions of this EULA: You may install,
use, access, display and run one copy of the Software
on the local hard disk(s) or other permanent storage
media of one computer and use the Software on a
single computer or a mobile device at a time, and you
may not make the Software available over a network
where it could be used by multiple computers at the
same time. You may make one copy of the Software
in machine-readable form for backup purposes only;
provided that the backup copy must include all
copyright or other proprietary notices contained on
the original.
2. RESERVATION OF RIGHTS AND OWNERSHIP.
Samsung reserves all rights not expressly granted to
you in this EULA. The Software is protected by
copyright and other intellectual property laws and
treaties. Samsung or its suppliers own the title,
copyright and other intellectual property rights in the
Software. The Software is licensed, not sold.
3. LIMITATIONS ON END USER RIGHTS. You may not
reverse engineer, decompile, disassemble, or
otherwise attempt to discover the source code or
algorithms of, the Software (except and only to the
extent that such activity is expressly permitted by
applicable law notwithstanding this limitation), or
91
modify, or disable any features of, the Software, or
create derivative works based on the Software. You
may not rent, lease, lend, sublicense or provide
commercial hosting services with the Software.
4. CONSENT TO USE OF DATA. You agree that
Samsung and its affiliates may collect and use
technical information gathered as part of the product
support services related to the Software provided to
you, if any, related to the Software. Samsung may use
this information solely to improve its products or to
provide customized services or technologies to you
and will not disclose this information in a form that
personally identifies you.
5. UPGRADES. This EULA applies to updates,
supplements and add-on components (if any) of the
Software that Samsung may provide to you or make
available to you after the date you obtain your initial
copy of the Software, unless we provide other terms
along with such upgrade. To use Software identified
as an upgrade, you must first be licensed for the
Software identified by Samsung as eligible for the
upgrade. After upgrading, you may no longer use the
Software that formed the basis for your upgrade
eligibility.
6. SOFTWARE TRANSFER. You may not transfer this
EULA or the rights to the Software granted herein to
any third party unless it is in connection with the sale
of the mobile device which the Software
accompanied. In such event, the transfer must
include all of the Software (including all component
parts, the media and printed materials, any upgrades,
this EULA) and you may not retain any copies of the
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Virgin M340.book Page 92 Tuesday, September 22, 2009 4:10 PM
Software. The transfer may not be an indirect
transfer, such as a consignment. Prior to the transfer,
the end user receiving the Software must agree to all
the EULA terms.
7. EXPORT RESTRICTIONS. You acknowledge that the
Software is subject to export restrictions of various
countries. You agree to comply with all applicable
international and national laws that apply to the
Software, including the U.S. Export Administration
Regulations, as well as end user, end use, and
destination restrictions issued by U.S. and other
governments.
8. TERMINATION. This EULA is effective until
terminated. Your rights under this License will
terminate automatically without notice from
Samsung if you fail to comply with any of the terms
and conditions of this EULA. Upon termination of this
EULA, you shall cease all use of the Software and
destroy all copies, full or partial, of the Software.
9. DISCLAIMER OF WARRANTIES. You expressly
acknowledge and agree that use of the Software is at
your sole risk and that the entire risk as to
satisfactory quality, performance, accuracy and effort
is with you. TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED
"AS IS" AND WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND SAMSUNG AND ITS
LICENSORS (COLLECTIVELY REFERRED TO AS
"SAMSUNG" FOR THE PURPOSES OF SECTIONS 9, 10
and 11) HEREBY DISCLAIM ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE SOFTWARE,
EITHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES AND/OR CONDITIONS OF
MERCHANTABILITY, OF SATISFACTORY QUALITY OR
WORKMANLIKE EFFORT, OF FITNESS FOR A
PARTICULAR PURPOSE, OF RELIABILITY OR
AVAILABILITY, OF ACCURACY, OF LACK OF VIRUSES,
OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF
THIRD PARTY RIGHTS. SAMSUNG DOES NOT
WARRANT AGAINST INTERFERENCE WITH YOUR
ENJOYMENT OF THE SOFTWARE, THAT THE
FUNCTIONS CONTAINED IN THE SOFTWARE WILL
MEET YOUR REQUIREMENTS, THAT THE OPERATION
OF THE SOFTWARE WILL BE UNINTERRUPTED OR
ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE
WILL BE CORRECTED. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY SAMSUNG OR A
SAMSUNG AUTHORIZED REPRESENTATIVE SHALL
CREATE A WARRANTY. SHOULD THE SOFTWARE
PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST
OF ALL NECESSARY SERVICING, REPAIR OR
CORRECTION. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OF IMPLIED WARRANTIES OR
LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF
A CONSUMER, SO THESE EXCLUSIONS AND
LIMITATIONS MAY NOT APPLY TO YOU.
10. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL
AND CERTAIN OTHER DAMAGES. TO THE EXTENT
NOT PROHIBITED BY LAW, IN NO EVENT SHALL
SAMSUNG BE LIABLE FOR PERSONAL INJURY, OR
ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHATSOEVER, OR FOR
LOSS OF PROFITS, LOSS OF DATA, BUSINESS
INTERRUPTION, OR FOR ANY PECUNIARY DAMAGES
Warranty Information 92
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OR LOSSES, ARISING OUT OF OR RELATED TO YOUR
USE OR INABILITY TO USE THE SOFTWARE, THE
PROVISION OF OR FAILURE TO PROVIDE SUPPORT OR
OTHER SERVICES, INFORMATION, SOFTWARE, AND
RELATED CONTENT THROUGH THE SOFTWARE OR
OTHERWISE ARISING OUT OF THE USE OF THE
SOFTWARE, OR OTHERWISE UNDER OR IN
CONNECTION WITH ANY PROVISION OF THIS EULA,
HOWEVER CAUSED, REGARDLESS OF THE THEORY OF
LIABILITY (CONTRACT, TORT OR OTHERWISE) AND
EVEN IF SAMSUNG HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. SOME
JURISDICTIONS DO NOT ALLOW THE LIMITATION OF
LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION
MAY NOT APPLY TO YOU.
11. LIMITATION OF LIABILITY. Notwithstanding any
damages that you might incur for any reason
whatsoever (including, without limitation, all damages
referenced herein and all direct or general damages
in contract or anything else), the entire liability of
Samsung under any provision of this EULA and your
exclusive remedy hereunder shall be limited to the
greater of the actual damages you incur in reasonable
reliance on the Software up to the amount actually
paid by you for the Software or US$5.00. The
foregoing limitations, exclusions and disclaimers
(including Sections 9, 10 and 11) shall apply to the
maximum extent permitted by applicable law, even if
any remedy fails its essential purpose.
12. U.S. GOVERNMENT END USERS. The Software is
licensed only with "restricted rights" and as
"commercial items" consisting of "commercial
software" and "commercial software documentation"
with only those rights as are granted to all other end
users pursuant to the terms and conditions herein.
13. APPLICABLE LAW. This EULA is governed by the
laws of TEXAS, without regard to conflicts of laws
principles. This EULA shall not be governed by the UN
Convention on Contracts for the International Sale of
Goods, the application of which is expressly excluded.
If a dispute, controversy or difference is not amicably
settled, it shall be finally resolved by arbitration in
Seoul, Korea in accordance with the Arbitration Rules
of the Korean Commercial Arbitration Board. The
award of arbitration shall be final and binding upon
the parties.
14. ENTIRE AGREEMENT; SEVERABILITY. This EULA is
the entire agreement between you and Samsung
relating to the Software and supersedes all prior or
contemporaneous oral or written communications,
proposals and representations with respect to the
Software or any other subject matter covered by this
EULA. If any provision of this EULA is held to be void,
invalid, unenforceable or illegal, the other provisions
shall continue in full force and effect.
Precautions for Transfer and Disposal
If data stored on this device is deleted or reformatted
using the standard methods, the data only appears to
be removed on a superficial level, and it may be
possible for someone to retrieve and reuse the data
by means of special software.
93
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To avoid unintended information leaks and other
problems of this sort, it is recommended that the
device be returned to Samsung’s Customer Care
Center for an Extended File System (EFS) Clear which
will eliminate all user memory and return all settings
to default settings. Please contact the
Customer Care Center
Important!:
Please provide warranty information (proof of
purchase) to Samsung’s Customer Care Center in
order to provide this service at no charge. If the
warranty has expired on the device, charges may
apply.
for details.
Samsung
Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Samsung Telecommunications America, LLC:
1301 East Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG (726-7864)
Important!:
If you are using a handset other than a standard
numeric keypad, dial the numbers listed in
brackets.
Phone: 1-888-987-HELP (4357)
©
2009 Samsung Telecommunications America. All
rights reserved.
No reproduction in whole or in part allowed without
prior written approval. Specifications and availability
subject to change without notice.
Warranty Information 94
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Index
Numerics
911 21
A
Abc Input Mode 23
Account 12, 14
Account Balance 14
Activation
Virgin Mobile Account
12
Active Call
Options 18
Airplane 61, 62
Alarm Clock 37
Applications 43
Auto Erase 32
Auto Text 31
B
Backlight 59
Banner 57
Battery
Capacity 5
Charging 5
Installing 4
Removing 5
Bluetooth
Device information 55
Device name 55
Discoverable mode 55
Trusted devices 54
95
Turning Power On or
Off 54
Bluetooth Settings 54
Bluetooth Status 54
C
Calculator 37
Calendar 38
Call
Answer Options 17
Call Timers 21
Call Waiting 19
Caller ID 19, 59
Calls
Answering 17
Making 17
Contact
Finding a Name 35
Countdown 40
D
Display Screen
Overview 9
DTMF Length 57
E
Email 28
Emoticons 24
End-of-Call
Options 18
Entering Numbers 23
Entering Symbols 23
Event 38
G
Games 42
Graphics 42
Group
Adding a New 35
Editing a Name 35
Groups
Editing 32
H
HAC 81
Handling 6
Hands-Free Headset 13
Hard Pause 34
Headset
Answering a Call 13
Connecting the
Headset 13
Making a Call 13
Health and Safety Information
71
I
Icon Glossary 9
IM 28
Inbox 29
Options 29
Instant Messages
Sending 28
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Virgin M340.book Page 96 Tuesday, September 22, 2009 4:10 PM
Key Guard 63
K
Key Tone 56
L
Lock Mode 21
M
MEID Number 12
Message Reminder 32
Message Settings 31
Messages
Erasing 32
M-Ratings 82
N
Notepad 40
P
Phone
Functions 7
Overview 7
Programming 12
Turning On 12
Phone Information
Browser name 68
Browser version 68
Hardware version 68
My phone number 67
PRL 68
Software version 68
Phone Number
Finding 13
Saving 33
Phone Safety 80
Picture Messages
Retrieving 28
Sending 27
PRL 68
Programming 12
R
Recent Calls
Making Calls From 20
Options 20
Recent Calls List 20
Recent Messages 24
Ringtone 56
Ringtones 42
S
SAR values 71
Save to Sent 31
Saved 31
Options 31
Scheduler 38
Security 63
Sent 30
Options 30
Signature 32
Silence All 56
Speakerphone 19
Speed Dial
Creating Assignments
35
Speed Dialing 19
Standard Limited Warranty 88
T9 Input Mode 22
T
T9 word 22
Task List 39
Text
Entering 22
Text Input 22
Text Messages 26
Retrieving 26
Sending 26
Text Options 24
Modifying 24
Texts
Replying To 27
Themes 43
Timed Pause 34
Tip Calculator 37
Top-Up 14
Top-Up Card 14
T-Ratings 82
TTY 61, 62
U
UL Certification 72
V
Version Info 67
Virgin Mobile Alerts 29
VirginXL 44
Voice Memo 40
Voice Service 41
Voicemail 29
Accessing 29
Calling 30
96
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Notification 30
Volume Level
Adjusting 18
W
Wallpaper
Front screen 58
Main screen 58
Warranty Information 88
World Time 41
97
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