Samsung Mantra User Manual
Virgin M340.book Page 1 Friday, October 9, 2009 4:03 PM
Samsung Mantra™
by Virgin Mobile
PORTABLE
MOBILE PHONE
User Manual
Please read this manual before operating your
phone, and keep it for future reference.
Virgin M340.book Page 2 Tuesday, September 22, 2009 4:10 PM
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective
suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there
to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international
treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable),
patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of
authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you
agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile,
disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the
Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with
SAMSUNG and its suppliers.
Samsung Telecommunications America (STA), LLC
Headquarters: Customer Care Center:
1301 E. Lookout Drive 1000 Klein Rd.
Richardson, TX 75082 Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Internet Address:
©
2009 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America, Inc.
and its related entities.
Mantra™ is a trademark of Samsung Electronics America, Inc. and/or its related entities.
Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsungtelecom.com/support
http://www.samsungusa.com
GH68-22775A Rev 1.1
Printed in U.S.A.
M340_CD13_WC_092209_F4
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VIRGIN and the Virgin Signature logo are registered trademarks of Virgin Enterprises Limited and are used under
license.
T9 Text Input is licensed by Tegic Communications and is covered by U.S. Pat. 5,818,437; U.S. Pat. 5,953,541; U.S.
Pat. 6,011,554 and other patents pending.
The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B
Design”) are registered trademarks and are wholly owned by Bluetooth SIG.
Openwave® is a registered Trademark of Openwave, Inc.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License
(GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses.
To obtain the source code covered under the open source licenses, please visit:
http://www.samsungnetwork.com/Home/opensource
.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE
PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE
MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN,
CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE
PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED
IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY
KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE
BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS
OF ANTICIPATED PROFITS OR BENEFITS.
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Table of Contents
Section 1: Getting Started ................ 4
Installing the Battery . . . . . . . . . . . . . . . . . . . .4
Removing the Battery . . . . . . . . . . . . . . . . . . . . 5
Battery Capacity . . . . . . . . . . . . . . . . . . . . . . . .5
Charging the Battery . . . . . . . . . . . . . . . . . . . .5
Correct and Incorrect Handling . . . . . . . . . . . . . 6
Section 2: Getting To Know Your Phone 7
Phone Overview . . . . . . . . . . . . . . . . . . . . . . . .7
Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Reviewing the Display Screen . . . . . . . . . . . . .9
Icon Glossary . . . . . . . . . . . . . . . . . . . . . . . . . .9
Turning the Phone On . . . . . . . . . . . . . . . . . .12
Activating Your Virgin Mobile Account . . . . . .12
Programming Your Phone . . . . . . . . . . . . . . .12
Finding Your Phone Number . . . . . . . . . . . . . .13
Using the Hands-Free Headset . . . . . . . . . . . .13
Section 3: My Account ................... 14
Checking your Account Balance . . . . . . . . . . .14
Top-Up Your Minutes with a Top-Up Card . . .14
Other Methods to Top-Up Your Account . . . . .14
Additional Information . . . . . . . . . . . . . . . . . .15
Section 4: Menu Navigation ........... 16
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . 16
Section 5: Phone Usage .................. 17
Making and Answering Calls . . . . . . . . . . . . .17
Active Call Options . . . . . . . . . . . . . . . . . . . . .18
End-of-Call Options . . . . . . . . . . . . . . . . . . . . 18
Adjusting the Volume Level . . . . . . . . . . . . . .18
Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . .19
Speakerphone . . . . . . . . . . . . . . . . . . . . . . . .19
Caller ID Function . . . . . . . . . . . . . . . . . . . . . .19
Call Waiting Function . . . . . . . . . . . . . . . . . . .19
Using the Recent Calls List . . . . . . . . . . . . . . .20
Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . .21
911 In Lock Mode . . . . . . . . . . . . . . . . . . . . . 21
911 Using Any Available System . . . . . . . . . .21
Section 6: Text Input ......................22
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . .22
Modifying Text Options . . . . . . . . . . . . . . . . . .24
Section 7: Messaging ..................... 26
Sending Text Messages . . . . . . . . . . . . . . . . .26
Sending Picture Messages . . . . . . . . . . . . . . .27
Sending an Instant Message (IM) . . . . . . . . . .28
Sending an Email Message . . . . . . . . . . . . . .28
Accessing your Inbox . . . . . . . . . . . . . . . . . . .29
Reviewing your Virgin Mobile Alerts . . . . . . . .29
Accessing your Voicemail Messages . . . . . . .29
Accessing your Sent Folder . . . . . . . . . . . . . . 30
Accessing your Saved Folder . . . . . . . . . . . . .31
Configuring your Message Settings . . . . . . . .31
Erasing Messages . . . . . . . . . . . . . . . . . . . . .32
Section 8: Contacts ........................ 33
Saving a Phone Number . . . . . . . . . . . . . . . . . 33
Using the Hard or Timed Pause Features . . . . 34
Finding a Contact Name . . . . . . . . . . . . . . . . .35
Group Settings . . . . . . . . . . . . . . . . . . . . . . . .35
Creating Speed Dial Assignments . . . . . . . . . .35
Section 9: Tools .............................. 37
Using the Calculator . . . . . . . . . . . . . . . . . . . .37
Using the Tip Calculator . . . . . . . . . . . . . . . . .37
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . .37
Using the Calendar . . . . . . . . . . . . . . . . . . . . .38
1
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Using the Scheduler . . . . . . . . . . . . . . . . . . . 38
Using the Task List . . . . . . . . . . . . . . . . . . . . 39
Using the Countdown . . . . . . . . . . . . . . . . . . 40
Using the Notepad . . . . . . . . . . . . . . . . . . . . 40
Using the Voice Memo . . . . . . . . . . . . . . . . . 40
Using Voice Service . . . . . . . . . . . . . . . . . . . 41
Adjusting the World Time . . . . . . . . . . . . . . . 41
Section 10: My Stuff .......................42
My Ringtones . . . . . . . . . . . . . . . . . . . . . . . . 42
My Graphics . . . . . . . . . . . . . . . . . . . . . . . . . 42
My Games . . . . . . . . . . . . . . . . . . . . . . . . . . 42
My Themes . . . . . . . . . . . . . . . . . . . . . . . . . 43
My Applications . . . . . . . . . . . . . . . . . . . . . . 43
Section 11: VirginXL .......................44
Section 12: Pictures ........................45
Take a Picture . . . . . . . . . . . . . . . . . . . . . . . 45
Camera Settings . . . . . . . . . . . . . . . . . . . . . . 46
My Pictures . . . . . . . . . . . . . . . . . . . . . . . . . 46
Sending Picture Messages . . . . . . . . . . . . . . 49
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Section 13: Surfing the Web ........... 50
Web Options . . . . . . . . . . . . . . . . . . . . . . . . . 50
Accessing the Web . . . . . . . . . . . . . . . . . . . . 50
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Virgin Mobile Connect! . . . . . . . . . . . . . . . . . 51
MySpace . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Facebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Web Album . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Section 14: Using Bluetooth ........... 54
Turning the Power On or Off . . . . . . . . . . . . . 54
Bluetooth Status . . . . . . . . . . . . . . . . . . . . . . 54
Bluetooth Settings . . . . . . . . . . . . . . . . . . . . 54
Section 15: Tools & Settings ..........56
Adjusting Sound Settings . . . . . . . . . . . . . . . 56
Adjusting Display Settings . . . . . . . . . . . . . . 57
Bluetooth Settings . . . . . . . . . . . . . . . . . . . . 61
Phone Settings . . . . . . . . . . . . . . . . . . . . . . . 61
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Call Options . . . . . . . . . . . . . . . . . . . . . . . . . 65
Memory Information . . . . . . . . . . . . . . . . . . . 67
Phone Information . . . . . . . . . . . . . . . . . . . . 67
Voice Service . . . . . . . . . . . . . . . . . . . . . . . . 69
Section 16: Health and Safety Information
.........................................................71
Health and Safety Information . . . . . . . . . . . . 71
Warning Regarding Display . . . . . . . . . . . . . . 72
Samsung Mobile Products and Recycling . . . 72
UL Certified Travel Adapter . . . . . . . . . . . . . . 72
Consumer Information on Wireless Phones . . 72
Road Safety . . . . . . . . . . . . . . . . . . . . . . . . . 78
Responsible Listening . . . . . . . . . . . . . . . . . . 79
Operating Environment . . . . . . . . . . . . . . . . . 80
Using Your Phone Near Other Electronic Devices 81
FCC Hearing-Aid Compatibility (HAC) Regulations for
Wireless Devices . . . . . . . . . . . . . . . . . . . 81
Potentially Explosive Environments . . . . . . . . 83
Emergency Calls . . . . . . . . . . . . . . . . . . . . . . 83
FCC Notice and Cautions . . . . . . . . . . . . . . . 84
Other Important Safety Information . . . . . . . . 84
Product Performance . . . . . . . . . . . . . . . . . . 84
Availability of Various Features/Ring Tones . . 85
Battery Standby and Talk Time . . . . . . . . . . . 85
Battery Precautions . . . . . . . . . . . . . . . . . . . 86
Care and Maintenance . . . . . . . . . . . . . . . . . 87
Section 17: Warranty Information .. 88
Standard Limited Warranty . . . . . . . . . . . . . . 88
2
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End User License Agreement for Software . . .90
Index ................................................ 95
3
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Section 1: Getting Started
Getting up and running is a quick and easy set of
steps. This section walks you through the steps
necessary to install your battery pack, turn on your
phone, setup service, and make your first call.
Installing the Battery
1. Press down on the rear cover (label side) with
your thumbs, as indicated below, and while
applying some pressure, slide the cover away.
Warning!:
2. Insert the battery (label side up as shown) into
the battery compartment so that the metal
contacts on the phone match up with those on
the battery.
Use only Virgin Mobile-approved or Samsungapproved batteries and chargers with your phone.
Failure to use these approved devices may increase
the risk that your phone will overheat, catch fire, or
explode, resulting in serious bodily injury, death, or
property damage.
3. Position the battery cover over the battery (3)
and firmly slide it in until you hear a click (4).
Getting Started 4
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Removing the Battery
1. Press down on the rear cover (label side) with
your thumbs, and while applying some
pressure, slide the cover away.
2. Insert your finger into the indention (shown
here) and in a single motion, pull the battery
out from the compartment.
3. Position the battery cover over the battery and
firmly slide it in until you hear a click.
Battery Capacity
Your phone comes with a Lithium Ion (Li-Ion) battery.
The battery can be recharged using the enclosed
charger. This allows you to recharge your battery
before it is fully drained. The battery provides up to
3.5 hours of continuous digital talk time.
Warning!:
Use only Samsung-approved batteries and chargers
with your phone. Failure to use these approved
devices may increase the risk that your phone will
overheat, catch fire, or explode, resulting in serious
bodily injury, death, or property damage.
Note:
Some phone features such as long backlight settings,
vibrate mode, brightness settings, Bluetooth activity, and
other variables may reduce the battery’s talk and standby
times. It is recommended that you watch your phone’s
battery level indicator and charge the battery before it
runs out of power.
Charging the Battery
Prior to your initial use of the phone, it is
recommended that you fully charge your battery. If
your battery level becomes too low, your phone
automatically turns off, and you can lose any progress
information. For a quick check of your phone’s battery
level, glance at the battery charge indicator located in
the upper right corner of your display screen.
•
indicates the phone’s battery is empty.
•
indicates the phone’s battery is fully charged.
Power Connection
1. Slide open the cover that protects the phone's
power jack.
5
+
Incorrect
Correct
Antenna
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Note:
Correct and Incorrect Handling
The antenna is located at the base of the phone.
Blocking it can result in reduced signal strength and
quality.
Plug the flat end of the charger into the
2.
phone’s power/accessory interface connector
and the other end into an electrical outlet.
Battery Charging Tips
•
The battery is not charged at the time of purchase, it
must be fully charged prior to the phone’s first use.
•
When charging the battery with the phone off, the
charging status displays. You can not operate the phone
until it is powered back on.
•
Charging the phone while off greatly reduces the charge
time.
•
If the battery ever fails to perform normally, contact Virgin
Mobile Customer Care to replace it.
If your handset has a touch screen display, please note
that a touch screen responds best to a light touch from
the pad of your finger or a non-metallic stylus. Using
excessive force or a metallic object when pressing on the
touch screen may damage the tempered glass surface
and void the warranty. For more information, refer to
“Standard Limited Warranty” on page 88.
Warning!:
Using the wrong battery charger could cause
damage to your phone and void the warranty.
Getting Started 6
6
7
8
9
10
12
11
5
4
3
2
1
13
14
15
16
19
17 18
20
21
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Section 2: Getting To Know Your Phone
This section guides you through the basic functions
and calling features of your phone.
Functions
Phone Overview
7
1.
Speaker
allows you to hear the caller and the
different ringtones or sounds offered by your
phone.
2.
Display Screen
needed to operate your phone, such as phone
numbers, call status, Contacts list, date and
time, and both the signal and battery strength.
displays all the information
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3.
OK Key
allows you to accept choices offered
10.
when navigating through a menu.
4.
Left Option Button (LOB)
allows you to select
option button actions or menu items
corresponding to the bottom left line on the
display screen. It also provides quick access to
11.
the phone’s menu.
5.
TALK Key
allows you to place or receive a call.
In standby mode, press this key once to access
the Recent Call log. Press and hold this key to
activate voice service.
6.
Voicemail Key
allows you to quickly access
12.
your voicemail. Press and hold this key for two
seconds to automatically dial your voicemail.
7.
Alphanumeric Keypad
allows you to enter
13.
numbers, letters, and characters.
8.
Shift/Asterisk Key
enters the asterisk [*]
character for calling features. In the text entry
mode, press this key to change the
capitalization mode. Press and hold to activate/
14.
deactivate the Vibrate modes.
9.
Microphone
allows the other callers to hear you
clearly when you are speaking to them.
Plus Code Dialing Key
automatically dials the
international access prefix for calling out from
the country in which you are located (for
instance, 011 for international calls placed
from within the United States).
Space/Pound Key
enters the pound [#]
character for calling features. In the text entry
mode, press this key to enter a space between
characters. Press and hold to access the
Password screen to lock your phone.
BACK Key
deletes characters from the display
while in the text entry mode. When in a menu,
press this key to return to the previous menu.
END Key
ends a call. Press and hold this key for
a few seconds to power your phone On or Off.
While in the main menu, it returns the phone to
standby mode and cancels your input. When
you receive an incoming call, press to reject
the call.
Right Option Button (ROB)
allows you to select
option button actions or menu items
corresponding to the bottom right line on the
display screen. It also provides quick access to
your phone’s Contacts list.
Getting To Know Your Phone 8
Display Indicators
Text and Graphics
Menu Options display
area
the current menu
options associated
with each button
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15.
Navigation keys
allow you to scroll through the
phone’s menu options and provide a shortcut to
phone functions from standby mode.
16.
Camera Lens
allows you to take a picture of
whatever is in front of the phone’s line of sight.
17.
Volume Key
allows you to adjust the audio
volume in standby mode or adjust the voice
volume during a call. The volume key can also
be used to scroll up or down to navigate
through the different menu options.
18.
Camera Key
allows you to take pictures when in
camera mode.
19.
Headset/Adapter Jack
power connector and optional headset for safe,
allows you to plug in the
Icon Glossary
convenient, hands-free conversations. To
access this port, carefully slide off the attached
plastic cover.
20.
Accessory Hook
allows you to attach your
phone to a lanyard, key chain, or other
accessories.
21.
External Display
displays information such as
date and time, signal and battery strength, and
incoming calls.
Reviewing the Display Screen
The phone’s Main screen displays while you are not in
a call or currently using a menu item. You must view
9
the Main screen to dial a phone number. Your phone’s
display screen provides a wealth of information about
your phone’s status and options.
The following list identifies the icons that display on
your phone’s screen:
Signal
: the more lines that display, the
stronger your signal.
No service
: indicates there is no signal or
service available and your phone is
searching for a network.
In Use
: indicates a Voice call is in progress.
Data call on
: indicates your phone is
connected to a data connection.
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Data sending
: indicates your phone is
connected to a high-speed data
connection and currently sending
(uploading) data.
Data receiving
: indicates your phone is
connected to a high-speed data
connection and currently receiving
(downloading) data.
Data dormant
: indicates your phone’s
high-speed data connection is dormant
(inactive).
Alarm
: indicates the phone’s alarm or
calendar feature is active and on.
Speaker on
: indicates the speakerphone
mode is enabled.
Location
: indicates the position location
feature is enabled.
New text message
: indicates that you
received a new message (text, picture, IM,
or email).
New pic message
: indicates that you
received a new picture message.
New voicemail
: indicates that you received
a new voicemail.
New Virgin Alert
: indicates that you
received a system notification message
regarding account information.
Read text message
: indicates that this text
message was read.
Unread text message
: indicates that this
text message is unread.
Read pic message
: indicates that this
picture message was read.
Unread pic message
: indicates that this
picture message is unread.
Sent text message
: indicates the outgoing
message was sent.
Failed text message
: indicates the
outgoing message was not sent due to a
system failure.
Sent pic message
: indicates that the
picture message was sent.
Failed pic message
: indicates that the
picture message failed to send.
Draft text message
: indicates that th is text
message was saved as a draft.
Draft pic message
: indicates that this
picture message was saved as a draft.
Bluetooth enable
: indicates the Bluetooth
feature is currently active and enabled.
Getting To Know Your Phone 10
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Bluetooth hidden
: indicates the Bluetooth
device is currently hidden and not
transmitting.
Device connected
: indicates the Bluetooth
feature is currently active and connected
to a
Bluetooth device.
Security
: indicates the phone is currently
secured.
Ringtone
: indicates the ringtone is set at a
level between 1 - 8 or that 1-Beep is
selected.
Ringtone Off
: indicates the ringtone is
turned off.
Vibrate
: indicates that your phone is in
vibrate mode. The ringtone does not make
any noise in this mode.
Ringtone off+Vib
: indicates that the
phone’s ringtone is off and set to vibrate.
Ringtone+Vib
: indicates that the phone is
set to ring and vibrate.
Battery
: indicates your battery is fully
charged.
Low Battery
: indicates your battery power
is low.
Self Timer
: indicates the self timer function
is enabled.
White balance Auto
: indicates that the
white balance was set to automatically
adjust itself.
White balance Sunny
: indicates that the
white balance was set to Sunny.
White balance Cloudy
: indicates that the
white balance was set to Cloudy.
White balance Tungsten
: indicates that the
white balance was set to Tungsten.
White balance Fluorescent
: indicates that
the white balance was set to Fluorescent.
My picture Lock
: indicates that your picture
is locked.
My picture DRM
: indicates that this picture
is DRM protected and may not transmit via
a picture message.
My picture Upload
: indicates that a picture
file was uploaded to an online album or
folder.
11
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Turning the Phone On
1. Press and hold to power on the phone.
Tip:
If the Password screen displays, use your keypad to enter
your four-digit password to unlock the phone. By default,
the password is the last four digits of the current phone
number.
Activating Your Virgin Mobile Account
Prior to using your new phone for talking, messaging,
or surfing the Web, you must first activate your
service with Virgin Mobile. You need your phone's
serial number (MEID) to activate your Virgin Mobile
account.
To find your serial number (MEID)
1. From the Main screen, press
Button) ➔ Tools & Settings ➔ Phone info
number
.
2. Locate the 18 digit
Menu
Serial number
(Left Option
➔ My
and write it
down.
Registering your Information
Activate your account by one of two methods:
•Online
: click the
your information and click
ACTIVATE YOUR PHONE
•By Phone
: 1-888-322-1122 (from another phone).
Activate
field, enter
.
Programming Your Phone
Once your account is activated, you need to program
your new Virgin Mobile phone number into your
phone.
1. Turn on your phone.
2. Dial
##VIRGIN#
(that's
).
3. From the Programming menu, highlight
Activate Phone
4. When your screen shows “Do you want to
activate your phone now?” select
and press .
Yes
and
press . This causes the phone to connect
to the network and validate itself.
5. When the screen shows “Hi. Press Start to
continue the activation process,” highlight
Start
and press . Your phone first shows
“We’re getting your phone number for you,”
and then displays your new Virgin Mobile
phone number.
6. Highlight
Write it down.
Finish
and press to complete
the activation process. Your phone will then
turn off and back on by itself.
That's it, you're done! Please note: it might take a
couple of hours to get the new number set up on the
Virgin Mobile network. Once the process is complete,
your phone receives a text message confirming the
number and you can begin making calls.
Getting To Know Your Phone 12
Ear Buds
Headset
Connector
Talk/End Key
Virgin M340.book Page 13 Tuesday, September 22, 2009 4:10 PM
Note:
It may take up to 4 hours for VirginXL, Voicemail, and
Top-Up features to enable.
Finding Your Phone Number
䊳
From the Main screen, press
Button) ➔
number
Tools & Settings
.
Menu
➔
Phone info
(Left Option
➔
My
Using the Hands-Free Headset
A headset comes included with your phone. Use the
headset for safe, convenient, hands-free
conversations on your phone.
Connecting the Headset
䊳
Connect the headset to the phone headset/adapter
jack using the headset connector.
Making a Call
To make a call while wearing the headset, follow
these steps:
1. Dial the phone number on your phone as you
normally do.
2. You can now have a conversation without
having to touch your phone.
3. When you are finished, press the Talk/End key
on the headset to end the call.
Answering a Call
When you receive a call while wearing the headset,
follow these steps:
1. Press the Talk/End key on the headset to
answer the call.
2. You can now have a conversation without
having to touch your phone.
3. When you are finished, press the Talk/End key
on the headset to end the call.
13
Virgin M340.book Page 14 Tuesday, September 22, 2009 4:10 PM
Section 3: My Account
You can manage your Virgin Mobile account directly
from your phone. The most important tasks are
outlined here. For more information about your
account, go to www.virginmobileusa.com.
Top-Up is how you add money to your Virgin Mobile
account balance. You can Top-Up your Virgin Mobile
account right from your phone. First, buy a Top-Up
card at one of the thousands of retailers that carry
them, or register your debit card, credit card, or
PayPal account at
www.virginmobileusa.com
.
Checking your Account Balance
There are two ways to check your Virgin Mobile
account balance:
•
From the Main screen, press the navigation key up.
•
From the Main screen, press
Button)
➔
My Account ➔ Balance & usage
Menu (Left Option
. Your
balance and important account information display
on-screen.
When your balance is low, you can Top-Up your
account from your phone as follows:
Top-Up Your Minutes with a Top-Up Card
1. Buy a Top-Up card from any available retailer.
2. From the Main screen, press
Button) ➔ My Account
3. Use the navigation keys to scroll to the
Menu
(Left Option
.
Top -U p
link and press .
4. With the “Top-Up card” field highlighted, press
.
5. Enter your account PIN (vKey) and press .
6. Use the navigation key to select
press .
7. Enter the Top-Up card’s PIN number and press
.
8. Select
9. At the “Confirmation” screen, select
Top -Up Now
and press .
pressing .
10. At the “Approved” screen, scroll to
press .
11. Press to exit the process.
Other Methods to Top-Up Your Account
Before you can Top-Up from your phone using a debit
card, credit card, or PayPal account, you must first
register the card or PayPal account at
www.virginmobileusa.com
1. From the Main screen, press
Button) ➔ My Account
2. Use the navigation keys to scroll to the
link and press .
3. Enter your Account PIN and press .
4. Scroll down to select “Login” and press .
.
Menu
.
My Account 14
Login
and
Yes
by
OK
and
(Left Option
Top -U p
Virgin M340.book Page 15 Tuesday, September 22, 2009 4:10 PM
5.
Scroll down to Credit or Debit Card and press
.
6. Enter the amount you wish to add to your
account and press .
Your phone validates the amount you want to
Top-Up.
7. Scroll down to select
8. Once your phone announces “You’re Topped-
Yes
and press .
Up,” press .
9. Press to exit the process.
Additional Information
To get more information about your Virgin Mobile
account, as well as other Virgin Mobile services, visit
us at
www.virginmobileusa.com
.
Please
15
Virgin M340.book Page 16 Tuesday, September 22, 2009 4:10 PM
Section 4: Menu Navigation
This section explains the menu navigation for your
phone.
Menu Navigation
Menus and sub-menus can be accessed by scrolling
through them using the Navigation keys or by using
the shortcut keys.
Accessing a Menu Function by Scrolling
1. From the Main screen, press
Menu
(Left Option
Button) to access Menu mode.
2. Scroll using the navigation keys to reach a
main menu,
Tools & Settings
for example
(lower-left screen).
3. Press to enter the menu.
4. To scroll through these menus, press either the
Up
or
Down
navigation key or the Volume key
(located on the left side of your phone).
5. Highlight an option and press or press the
Select
(Left Option Button) to make your
selection.
6. To return to the previous menu level, press
Back
(Right Option Button).
7. To exit the menu without changing the
settings, press .
Using Shortcuts
Numbered menu items, such as menus, sub-menus,
and options can be quickly accessed by using their
shortcut numbers. In Menu mode, Main Menus can
be accessed by pressing the number keys (1 to 0)
corresponding to their location on the screen.
Example:
The following example shows how to find your phone
number.
1. From the Main screen, press
Menu
(Left Option
Button).
2. Press for
3. Press for
4. Press for
Tools & Settings
Recent Calls
My Stuff
.
.
.
Menu Navigation 16
Virgin M340.book Page 17 Tuesday, September 22, 2009 4:10 PM
Section 5: Phone Usage
This section guides you through the processes to
make and receive calls, adjust your call volume,
utilize the Recent Calls list, and use the 911 mode.
Making and Answering Calls
Making Calls
1. Enter a phone number and press . To end
the call, press .
Note:
To modify the phone number you entered, press to
erase one digit at a time. To erase the entire number,
press and hold .
Note:
If “CALL FAILED” displays on the screen or the line is
busy, press , , or redial the number. If you activate
the “AUTO RETRY” function, the phone automatically
redials the number of times specified.
If “Enter lock code” displays on the screen, enter your
4-digit password to unlock your phone.
Answering Calls
1. When your phone rings or vibrates, press
to answer the incoming call. (Depending on
your phone’s settings, you may also answer
incoming calls by pressing any number key.)
– or –
Press
Answer
(Left Option Button). (Depending
on your settings, you can also answer incoming
calls by using one of the answer options on
page 17.)
2. To end the current call, press .
Note:
To ignore incoming calls, press
Button).
Ignore
(Right Option
If the incoming call is from a number stored in your
Contacts, the associated name displays. If the
incoming caller was not stored in your Contacts list,
only the phone number displays. For all incoming
calls, the following options are available. To select an
option, press the corresponding option button.
•
Answer
: to answer the incoming call. (This is the same as
pressing .)
•
Ignore
: to send the call to your voicemail box.
Adjusting your Call Answer Options
You can set your phone to answer calls using one of
three available options: Talk key, Any key, or Flip
open.
1. From the Main screen, press
Settings ➔ Call options ➔ Call answer
2. Select one of the following and press .
• Talk key
: answers an incoming call only after
Menu ➔ Tools &
.
pressing .
•Any key
: answers an incoming call if any key on the
phone is pressed. This includes the volume key or
side Camera key.
•Flip open
: answers an incoming call automatically if
the phone flips open.
17
Virgin M340.book Page 18 Tuesday, September 22, 2009 4:10 PM
Active Call Options
Press
Spkr on/off
(Left Option Button) to turn the
speaker phone on or off.
Pressing
Options
(Right Option Button) during an
active call displays a list of features that can be used
during the course of an active call. To select an
option, press the corresponding keypad number or
highlight the option and press . The following
options are available:
•
Mute/UnMute
(1) allows you to turn the speaker on or
off.
•
Key Mute/Key Unmute
(2) allows you to mute the key
tones on your phone so the other party cannot hear you
pressing any keys on your phone.
•
Contacts
(3) opens the Contacts menu.
•
Messaging
(4) opens the Messaging menu options.
•
Recent Calls
(5) checks your call log from the Outgoing,
Incoming, Missed, and Recent calls listings. This option
also allows you to erase the logs from these listings.
•
Tools
(6) opens the Tools menu options. For more
information, refer to
•
Phone info
•
My number(1) - displays your current phone number.
•
Version Info (2)- displays hardware, software and
“Tools”
on page 37.
(7) provides the following menu options:
End-of-Call Options
After receiving a call from or making a call to a phone
number that
number, time, and duration of the call display.
䊳
–
–
After a call ends that you made or received from a
number stored in your Contacts list, the contact
name, phone number, and duration time for the call
information displays on the screen.
䊳
䊳
browser version information.
–
Software version - displays your current software (phone
firmware) version.
–
Hardware version - displays the details of your phone’s
hardware information.
–
PRL version - displays your phone’s current PRL
(preferred roaming list).
Adjusting the Volume Level
You can adjust the volume level while on an active
call or from the main screen.
–
Browser name - displays the name of your phone’s builtin browser.
–
Browser version - displays the current software version
of your phone’s built-in browser.
•
Icon glossary (3) - displays a picture and description
of all the icons used on your phone.
is not
in your Contacts list, the phone
Select
Save
(Left Option Button) to add the new
number to your Contacts list by selecting either:
New entry
: to create a new Contacts entry.
Existing entry
existing Contacts entry. For more information, refer to
“Saving a Phone Number”
Select
: to add (append) the information to an
on page 33.
Call
(Left Option Button) to redial the last
received phone number.
Select
Options
(Right Option Button) for the
following options:
•
Send text msg
•
Send pic msg
Phone Usage 18
Virgin M340.book Page 19 Tuesday, September 22, 2009 4:10 PM
䊳
Press and hold the volume key ( ) up or
down.
Speed Dialing
Speakerphone
The speakerphone feature lets you hear audio through
the speaker and talk without holding the phone.
Ideal for frequently dialed numbers, this feature
allows you to dial entries in your contact list using the
keypad with only one or two key presses. You can
store up to 99 numbers in your phone’s speed dial
and then activate them by either pressing a button or
two. With this feature, you can speed-dial phone
numbers with one key press (for locations 2–9) or two
key presses (for locations 10–99). For more
information, refer to “Creating Speed Dial
Assignments” on page 35.
One Digit Speed Dialing (2 - 9)
䊳
Press and hold the corresponding memory number
for more than 1 second. The display then confirms
what number was dialed by showing the name and
number of the outgoing speed dial call.
Two Digit Speed Dialing (10 - 99)
䊳
Press and release the first digit, then press and
Caller ID Function
Identifies an incoming caller by displaying their phone
number. If the caller’s name and number are already
stored in your Contacts list, both their name and
number displays on the screen. If you choose not to
display your number to the receiving party, just follow
these easy steps.
hold the second digit for more than 1 second. The
display then confirms what number was dialed by
showing the name and number of the outgoing
speed dial call.
Note:
Location 1 is reserved for voicemail. Locations 2-99 are
unassigned. To assign a speed dial location, please see
page 35.
Call Waiting Function
During an active call, Call Waiting notifies you when a
new incoming call is being received by playing a
1. To activate the speakerphone while on a call,
select
Spkr on
(Left Option Button). The
Speaker icon displays on the screen.
2. Select
Spkr off
(Left Option Button) to make the
phone route audio back through the earpiece.
The phone also returns to this “normal”
operation after ending a call or when the phone
is turned off and back on.
1. Press .
2. Use your keypad to enter the number you wish
to call.
3. Press . This temporarily blocks your
contact information from displaying on the
recipient’s phone.
19
Virgin M340.book Page 20 Tuesday, September 22, 2009 4:10 PM
series of short beeps and displaying the caller’s
phone number and name (if available).
1. To answer another call while on the phone,
press . This places the first call on hold.
2. To switch back to the first caller, press
again.
Note:
Call waiting is a system dependent feature. Please
contact your service provider for details.
Using the Recent Calls List
Any time you place, accept, or miss a call, a record of
the call is saved in the Recent list. When you view the
numbers in this list, an icon to the left of the number
indicates the call type:
Dialed
: indicates all outgoing calls made
from your device.
Received
: indicates any received calls that
were answered.
Missed
: indicates any missed calls.
Making calls from the Recent Calls list
1. Press the navigation key down to access the
Recent Calls list.
– or –
From the Main screen, press
Calls
.
Menu ➔ Recent
2. Select a category and press .
• Missed calls
• Received calls
- Displays all missed calls.
- Displays all incoming calls that were
answered.
• Outgoing calls
• All calls
- Displays all outgoing calls.
- Displays all received, dialed, and missed
calls in one list.
• Call timers
- Displays Call Info for Last call or Recent
calls.
3. Use either the navigation key or volume key to
scroll through the available list of numbers.
4. Highlight the number and press .
Note:
After 75 incoming, outgoing or missed calls, the oldest
call is automatically erased from the history.
Using the Recent Calls Options
You can use a listed number (found within any of the
four categories of Recent Call types) to access a
variety of calling options.
1. From the Main screen, press
Calls
, select a category (Missed calls, Received
Menu ➔ Recent
calls, Outgoing calls, or All calls) and press
.
2. Use either the navigation key or volume key to
highlight a phone number and press
Options
(Right Option Button). The following options
may be shown (based on previous selection):
Phone Usage 20
Virgin M340.book Page 21 Tuesday, September 22, 2009 4:10 PM
•Save
: Save the selected number to your Contacts list.
This option is displayed only in the
All Calls
option and
only if the selected number is not in your Contacts list.
• Send text msg
: Send a Text message to the selected
number.
• Send pic msg
: Send a Picture message to the
Note:
selected number.
•Erase
: To erase the selected entry.
•Erase all
: To erase all entries in the current Recent
Calls list.
Before selecting a highlighted number, press
Save
(Left Option Button) to save the number to
911 In Lock Mode
The 911 feature puts the phone in an Emergency Call
mode when the pre-programmed 911 emergency
number is dialed. This feature is also accessible while
in Lock mode or when out of a service area.
your Contact list if it is not already stored.
-Or-
Press
Send msg
(Left Option Button) to send a
text message to the highlighted number, if it is
911 Using Any Available System
already saved in your Contact list.
3. Press the navigation key up or down to
highlight an option and press .
Call Timers
This option lets you check the talk time and manage
your calls within the limit you set. The two call timers
include:
Last call
and
All calls
.
1. From the Main screen, press
Calls ➔ Call timers
2. Select either
.
Last call
or
All calls
Menu ➔ Recent
and press
to view the call details and times.
•Last call
: Displays the Call information and time
usage for the last call (made or received).
• All calls
: Displays both the number of all calls and
their total call time.
To reset the Recent Calls counter, press
Option Button).
1. Use the keypad to enter
2. When the call ends, the phone returns to Lock
Reset
911
, then press .
(Right
Mode.
1. Enter “911,” then press . The call
connects.
2. The phone maintains the Emergency Mode and
the phone can receive an incoming call from
any available system. It can also make
emergency calls.
21
Virgin M340.book Page 22 Tuesday, September 22, 2009 4:10 PM
Section 6: Text Input
This section guides you through the steps needed to
use the keypad for text input.
You can enter letters, numbers, and symbols using
several entry modes: T9 (English), Abc, Symbols, and
Number. Not all options are available for every text
entry screen. An indicator for the current entry mode
displays at the bottom right of the text entry screen
when you are entering letters and numbers. These
options are available whenever you are prompted to
enter text (for example, within either Contacts entry
or Text/Picture Messaging).
To select an entry mode:
䊳
From a text entry screen, select
Options
(Right
Option Button) then select from one of the
following options:
• T9(English)
to enter text using the phone’s built-in
“prediction system,” reducing the number of keys
needed to enter a word (see page 22).
•Abc
to navigate through the series of keypad-specific
characters (see page 23).
•Symbols
to enter symbols (see page 23).
• Number
to enter numbers by pressing the numbers
on the keypad (see page 23).
•Autotext
to enter pre-programmed messages (see
page 23).
• Recent msg
to enter a message from a list of
previous messages (see page 24).
•Emoticons
to enter different Emoticons (see
page 24).
• Text options
to configure any of these options: Auto
Capital, Use word dict., Display Cand., Prediction
Start, Dual Language, Insert Space, Next word Pred.,
and Word Compl. (see page 24).
Entering Text
Entering Characters Using T9 Input Mode
T9 mode uses a built-in dictionary to select a word
based on the letters you've entered. A word can be
entered more quickly by pressing each key once per
character. If both the
Candidate
text options are enabled, do not type out
Prediction Start
and
Display
the entire word, but rather, scroll through the list of
words provided and select the word you want.
1. Press
Options
(Right Option Button) then select
T9(English)
from the list. The
T9word
icon then
displays at the bottom right of the screen.
2. For each letter of the word, press the
corresponding number key once. For example,
to enter the word “any,” press: , ,
.
Note:
When entering text in this mode, press to cycle the
letter capitalization (
used on the current word.
3. If the word doesn't match, press to look
T9word
➔
T9Word
➔
T9WORD
at other word matches currently found within
the current dictionary.
Text Input 22
)
Virgin M340.book Page 23 Tuesday, September 22, 2009 4:10 PM
Note:
Text prediction begins providing a list of possible choices
if both the
Text options
➔
enabled and three (or more) characters are entered.
4. When you see the word, press to accept
Display candidate
feature is
the word and enter a space.
•
To enter a space, press .
•
To delete a single character, press to delete
one character. Press and hold to delete all the
current characters.
•
Press the corresponding character keys only once.
For example, to enter the word “John,” you would
press
.
Entering Characters Using Abc Input Mode
Use the number keys to enter letters, numbers and
symbols.
1. Press
Options
(Right Option Button) then select
Abc
from the list. The
abc
icon then displays at
the bottom right of the screen.
2. Find the key that corresponds to the letter you
want to enter and press it as many times as
needed for the desired letter to display on the
screen.
•
To enter a space, press .
•
To delete a single character, press to delete one
character. Press and hold to delete all the
current characters.
•
For example, to enter the word “John,” you would
press once, press three times, press
twice, and then press twice.
23
Entering Symbols
Symbols mode allows you to enter non-alphanumeric
symbols as well as emoticons such as smiley or sad
faces.
1. Press
Options
(Right Option Button) then select
Symbols
from the list. A table displays on the
screen that associates each character with a
key on the phone.
2. Select the desired symbol by pressing the
corresponding number on the keypad.
Entering Numbers
Number mode allows you to enter numbers.
1. Press
Options
(Right Option Button) then select
Number
from the list. The
123
icon then
displays on the bottom right portion of the
screen.
2. To enter a number, press the corresponding
number key.
Using Autotext
Autotext allows you to select from several short text
messages. These can include short pre-programmed
messages such as, “You busy?” or “You there?”, etc.
1. Press
Options
(Right Option Button) then select
Autotext
from the list.
2. Press the navigation key up or down to
highlight an autotext entry and press .
Virgin M340.book Page 24 Tuesday, September 22, 2009 4:10 PM
Note:
An autotext entry can also be chosen by pressing the
corresponding numeric key. This selects the entry and
inserts it into the current location within the message
text.
Using Recent Messages
Recent Message mode allows you to enter a recently
used message.
1. Press
Options
(Right Option Button) then select
Recent msg
2. Select the recent message from the list by
from the list.
pressing the navigation key up or down
to highlight the message and press .
Note:
A recent message entry can also be chosen by pressing
the corresponding numeric key. This selects the
message entry and inserts it into the current location
within the message text.
Inserting Emoticons
Emoticon mode allows you to enter Smiley icons.
1. Press
Options
(Right Option Button) then select
Emoticons
from the list.
2. Select an emoticon from the list by pressing
the key corresponding to the emoticon.
Modifying Text Options
The Text Options menu allows you to alter the
automated input features used during the text entry
process. These options quicken the text entry
process by correcting for spelling, spacing,
capitalization, custom word usage, and autocompleting the most commonly entered words.
1. Press
Options
(Right Option Button) then select
Tex t op tio ns
and then use the navigation key to
scroll down the list and alter any of the
available text entry options:
• Auto capital
allows you to turn capitalization on or off
for the next character that comes after a punctuation
mark followed by a space.
•Use word dict.
(dictionary) allows you to store
frequently used words and then predict their usage
the next time the word is used in text mode.
• Display cand.
(Display Candidate) allows the phone
to display predicted words. The list must contain at
least two words for this feature to activate.
• Prediction start
allows you to configure the phone to
display suggested word candidates after a preset
number of characters are entered. You can choose
for the prediction feature to begin after the 2nd, 3rd,
or 4th letters.
• Dual language
allows you to select word candidates
to display in English only (None) or in English and
Spanish (Spanish).
•Insert space
allows you to turn on or off the ability to
insert a space automatically after a word is selected
from the list of suggested words.
Text Input 24
Virgin M340.book Page 25 Tuesday, September 22, 2009 4:10 PM
•Next word pred.
allows you to turn on or off the ability
to predict the next word when entering a text
message.
•Word compl.
allows you to turn on or off the ability to
automatically complete words as you type them using
words in the dictionary.
2. After completing your changes to these options,
select
Close
(Right Option Button) to store your
changes and return to the previous text entry
screen.
25
Virgin M340.book Page 26 Tuesday, September 22, 2009 4:10 PM
Section 7: Messaging
This section guides you through the steps utilized to
both create and manage messages (both text and
multimedia).
Sending Text Messages
You can send text messages to phones that are
capable of receiving them or to email addresses.
Charges apply. See
www.virginmobileusa.com
for
pricing. You can send a message to a maximum of 10
recipients. The messages are sent one at a time,
once to each recipient. Standard text messaging
charges apply for each recipient.
Creating a Text Message
1. Select
2. Use the keypad to enter a recipient’s phone
message
Menu
.
➔
Messaging
➔
Send text
number or email address.
– or –
Use the navigation key to select the Contacts
list field and press . Then place
checkmarks adjacent to those current Contacts
entries you want to send the outgoing
message to and press
Next
(Left Option
Button).
Tip:
You can also select
choose a recipient from either the:
or
Groups
Options
(Right Option Button) and
.
Recent Call, Recent To
3. Once you’ve chosen your recipients, select
Next
(Left Option Button).
4. Enter the text for the message. As you begin to
enter a character, you are taken to a text entry
screen. For more information, refer to
“Entering Text” on page 22.
5. Select
Done
(Left Option Button) when you are
finished entering text.
6. Select
Send
(Left Option Button) to start the
delivery process.
7. The phone processes and when the message
is sent, “
Message Sent
” displays.
Retrieving a New Text Message
Once your phone detects a new incoming message, a
New Msg. notification displays on the screen. This
notification contains the originating phone number
and delivery time/date information.
䊳
You can choose to either read or ignore the new
message:
•
Select
View
(Left Option Button) to read the new
message.
•
Select
Dismiss
(Right Option Button) to ignore the
message and review it at a later time. These ignored
messages can later be accessed via the Inbox (
,
“Accessing your Inbox”
on page 29.
see
)
Messaging 26
Virgin M340.book Page 27 Tuesday, September 22, 2009 4:10 PM
Replying to a Text Message
1. While the message is open, select
Reply
(Left
Option Button).
– or –
Select
Options
(Right Option Button), choose a
message option and press .
•Call
initiates a new call to the sender of the currently
viewed message.
•Forward
forwards the current message and its
contents to another recipient.
• Save address
allows you to save the senders address
in your Contacts list if it has not been previously
added.
• Save autotext
stores the text contents of the
message as a new Autotext message.
• Save message
saves the current text message in the
"Saved" folder.
•Erase
deletes the current message.
Sending Picture Messages
You can send picture messages to phones that are
capable of receiving them or to email addresses.
Charges apply. See
www.virginmobileusa.com
for
pricing. You can send a message to a maximum of 10
recipients. The messages are sent one at a time, once
to each recipient. Standard messaging charges apply
for each recipient.
1. Select
message
Menu
.
➔
Messaging
➔
Send picture
2. Use the keypad to enter a recipient’s phone
number or email address and press
Next
Option Button).
– or –
Use the navigation key to select the Contacts
list field and press .
Then place checkmarks adjacent to those
current Contacts entries you would like to send
the outgoing message to and press
Next
Option Button).
Tip:
You can also select
choose a recipient from:
3. Once you’ve chosen your recipients, select
Options
(Right Option Button) and
Recent call, Recent to
, or
(Left Option Button).
4. Enter a subject for the message. As you begin
to enter a character, you are taken to a text
entry screen. For more information, refer to
“Entering Text” on page 22.
5. Once you’ve finished entering your subject,
select
Done
(Left Option Button).
6. Use the navigation key to scroll to the Message
field. Enter your message and select
Done
Option Button).
7. Use the navigation key to scroll to the bottom of
the screen and select a multimedia option:
(Left
(Left
Groups
(Left
Next
.
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