Samsung LC34H890WGUXEN User manual

User Manual

C34H890W* C34H892W*

The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality. © Samsung Electronics

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.

•• An administration fee may be charged if either

‒‒ (a) an engineer is called out at your request and there is no defect in the product (i.e. where you have failed to read this user manual).

‒‒ (b) you bring the unit to a repair center and there is no defect in the product (i.e. where you have failed to read this user manual).

•• The amount of such administration charge will be advised to you before any work or home visit is carried out.

Table of contents

Before Using the Product

Securing the Installation Space	4
Precautions for storage	4
Safety Precautions	4
Cleaning	5
Electricity and Safety	5
Installation	6
Operation	7

Preparations

Parts	9
Control Panel	9
Direct Key guide	10
Function Key Guide	11
Changing Brightness, Contrast and
Eye Saver Mode settings	13
Changing the Volume setting	13
Reverse Side	14
Adjusting the Product Tilt and Height	15
Anti-theft Lock	16
Precautions for moving the monitor	16
Installing a Wall-mount Kit or Desktop Stand	17
Installation	18
Attaching the Stand	18
Removing the Stand	19

Connecting and Using a Source Device

Read below before installing the monitor.	20
Connecting and Using a PC	20
Connection Using the HDMI Cable	20
Connection Using the USB Type-C Cable	21
Connection Using the DP Cable	21
Connecting to Headphones	21
Connecting the Product to a PC as a USB HUB	22
Connecting a PC to the Product	22
Utilizing the Product as a USB HUB	22
Connecting the Power	23
Tidying Up the Connected Cables	24
Correct posture to use the product	25
Driver Installation	25
Setting Optimum Resolution	25

Screen Setup

SAMSUNG MAGIC Bright	26
Brightness	27
Contrast	27
Sharpness	27
Color	27
SAMSUNG MAGIC Upscale	28
HDMI Black Level	28
Eye Saver Mode	28
Game Mode	28
Response Time	28
Picture Size	29
Screen Adjustment	29

2

Table of contents

Configuring the PIP/PBP Settings

PIP/PBP Mode	30
Size	31
Position	31
Sound Source	31
Source	32
Picture Size	32
Contrast	33

Adjusting OSD (On Screen

Display) settings

Transparency	34
Position	34
Language	34
Display Time	34

Setup and Reset

DisplayPort Ver.	35
HDMI Mode	35
FreeSync	36
Eco Saving Plus	38
Off Timer	38
PC/AV Mode	38
Source Detection	39
Auto Source Switch	39
Key Repeat Time	39
Power LED On	39
Reset All	39
Information	39

Installing the Software

Easy Setting Box	40
Restrictions and Problems with the Installation	40
System Requirements	40

Troubleshooting Guide

Requirements Before Contacting Samsung
Customer Service Center	41
Testing the Product	41
Checking the Resolution and Frequency	41
Check the following.	41
Q & A	43

Specifications

General	44
Standard Signal Mode Table	45

Appendix

Responsibility for the Pay Service (Cost to
Customers)	47
Not a product defect	47
A Product damage caused by customer's fault	47
Others	47
Extended warranty	48

3

Chapter 01

Before Using the Product

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.

――The exterior may differ depending on the product.

	10 cm (3.93 Inches)
	10 cm (3.93 Inches)
10 cm	10 cm
(3.93 Inches)	(3.93 Inches)

10 cm

(3.93 Inches)

Safety Precautions

Warning			A serious or fatal injury may result if instructions are not followed.
			Personal injury or damage to properties may result if instructions are
	Caution
			not followed.

Precautions for storage

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.

――Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)

Do not press the monitor screen with hands or other objects. There is a risk of damaging the screen.

4

Cleaning

――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ――Take the following steps when cleaning.

1Power off the product and computer.

2Disconnect the power cord from the product.

――Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

3Wipe the monitor with a clean, soft and dry cloth.

‒‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor. ‒‒ Do not spray water or detergent directly on the product.

4Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.

5Connect the power cord to the product when cleaning is finished.

6Power on the product and computer.

Electricity and Safety

Warning

•• Do not use a damaged power cord or plug, or a loose power socket.

•• Do not use multiple products with a single power socket.

•• Do not touch the power plug with wet hands.

•• Insert the power plug all the way in so it is not loose.

•• Connect the power plug to a grounded power socket (type 1 insulated devices only).

•• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.

•• Do not place the power cord or product near heat sources.

•• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

•• Do not disconnect the power cord while the product is being used.

•• Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.

•• Keep the power socket where the power cord is connected unobstructed.

‒‒ The power cord must be disconnected to cut off power to the product when an issue occurs.

•• Hold the plug when disconnecting the power cord from the power socket.

5

Installation

Warning

•• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

•• Do not install the product in poorly ventilated spaces such as a bookcase or closet.

•• Install the product at least 10 cm away from the wall to allow ventilation.

•• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.

•• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) ‒‒ The product may fall and become damaged and/or cause an injury.

‒‒ Using the product in an area with excess vibration may damage the product or cause a fire.

•• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

•• Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒‒ The product lifespan may be reduced or a fire may result.

•• Do not install the product within the reach of young children. ‒‒ The product may fall and injure children.

•• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution. And do not install or use the product in the kitchen or near the kitchen stove.

Caution

•• Do not drop the product while moving.

•• Do not set down the product on its front.

•• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

‒‒ The product may fall and become damaged and/or cause an injury. ‒‒ Install the product only on cabinets or shelves of the right size.

•• Set down the product gently.

‒‒ Product failure or personal injury may result.

•• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

‒‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a place.

6

Operation

Warning

•• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.

‒‒ Contact Samsung Customer Service Center for repairs.

•• To move the product, first disconnect all the cables from it, including the power cable.

•• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.

•• Do not let children hang from the product or climb on top of it. ‒‒ Children may become injured or seriously harmed.

•• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Center.

‒‒ Continued use can result in a fire or electric shock.

•• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

‒‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.

•• During a lightning or thunderstorm, power off the product and remove the power cable.

•• Do not drop objects on the product or apply impact.

•• Do not move the product by pulling the power cord or any cable.

•• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

•• Do not lift or move the product by pulling the power cord or any cable.

•• Do not use or keep combustible spray or an inflammable substance near the product.

•• Ensure the vents are not blocked by tablecloths or curtains. ‒‒ An increased internal temperature may cause a fire.

•• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).

‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.

•• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.

7

Caution

•• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

‒‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time.

•• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

•• Use the product at the recommended resolution and frequency. ‒‒ Your eyesight may deteriorate.

•• Do not hold the product upside-down or move it by holding the stand. ‒‒ The product may fall and become damaged or cause an injury.

•• Looking at the screen too close for an extended period of time can deteriorate your eyesight.

•• Do not use humidifiers or stoves around the product.

•• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.

•• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

•• Store small accessories out of the reach of children.

•• Exercise caution when adjusting the product angle or stand height. ‒‒ Your hand or finger may get stuck and injured.

‒‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.

•• Do not place heavy objects on the product.

‒‒ Product failure or personal injury may result.

•• When using headphones or earphones, do not turn the volume too high. ‒‒ Having the sound too loud may damage your hearing.

8

Chapter 02

Preparations

Parts

Control Panel

――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Power LED

JOG Button

UP

LEFT	RIGHT
PRESS(ENTER)
							Return
	DOWN
			Function Key Guide

	Icons	Description
	JOG Button	Multi directional button that helps navigate.
		――The JOG button is located on the rear left side of the product. The
		button can be used to move up, down, left or right, or as Enter.
		This LED is power status indicator and works as
		•• Power On (Power button): Off
	Power LED	•• Power saving mode: Blinking
		•• Power Off (Power button): On
		――The power Indicator operation can be swapped by changing in the
		menu. (System Power LED On) Actual models because of functional
		variation maybe haven’t this function.
		Press the JOG button when the screen is turned on. The Function Key
	Function Key Guide	Guide will appear. To access the onscreen menu when the guide is
		displayed, press the corresponding direction button again.
		――Function Key Guide may vary depending on the function or product
		model. Please refer to the actual product.

9

Direct Key guide

――The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes. ――The function buttons page shows if Eye Saver Mode is enabled.

: On : Off

				Eye Saver Mode
				Volume
				Features
					Eye Saver Mode Off
••			/		: Adjust Brightness, Contrast, Eye Saver Mode.
••			: Adjust Volume.
••			: Display Function Key Guide.

10

Function Key Guide

――To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again.

UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.

PRESS(ENTER): The selected item will be applied.

Return

Icons

Description

Selects to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.

Selectsby moving the JOG button in the function key guide screen. The OSD (On Screen Display) of your Monitor’s feature appears.

OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings. Enable/Disable: To lock/unlock the OSD control, press the LEFT button for10 seconds when the main menu displayed.

――If the OSD control is locked, Brightness and Contrast can be adjusted. PIP/PBP is available. Eye Saver Mode is available. Information can be viewed.

Selectsby moving the JOG button in the function key guide screen.

Press the button when configuring settings for the PIP/PBP function is required.

Selects to turn the Monitor off by moving the JOG button in the function key guide screen.

――Actual models because of functional variation, Function key guide options will be different.

11

When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below.

JOG Button	Power saving/Non-signal mode
UP	Source Change
Down
PRESS(ENTER) for 2 seconds	Power Off

When the monitor displays the Main menu the JOG Button could be used as below.

	JOG Button	Action
	UP/DOWN	Move the option
		Exit the Main menu.
	LEFT	Close Sublist without saving value.
		Value decreases in the slider.
	RIGHT	Move to next depth.
		Value increases in the slider.
	PRESS(ENTER)	Move to next depth.
		Save the value and close Sublist.

12

Changing Brightness, Contrast and Eye Saver Mode

settings

You can adjust Brightness, Contrast or Eye Saver Mode by moving the JOG button up or down, if no OSD menu is displayed.

Contrast

	Eye Saver Mode	Off
	Brightness

――The displayed image may differ depending on the model.

――The default brightness can vary depending on the region.

Eye Saver Mode

――Not available when PIP/PBP Mode is set to On.

Brightness

――This menu is not available when MAGICSAMSUNGBright is set to Dynamic Contrast mode. ――This menu is not available when Eco Saving Plus is enabled.

――This menu is not available when Eye Saver Mode is enabled.

Contrast

――This menu is not available when MAGICSAMSUNGBright is in Cinema or Dynamic Contrast mode. ――This menu is not available when Game Mode is enabled.

――This menu is not available when PIP/PBP Mode is set to On and the Size is set to (PBP Mode).

Changing the Volume setting

You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed.

Volume

50

Mute

――The displayed image may differ depending on the model.

――If the audio quality of a connected input device is poor, the Auto Mute function on the product may mute the sound or cause choppy audio when applying the headphones or speakers. Set the input volume for the input device to at least 20% and control the volume using the volume control (JOG button LEFT/RIGHT) on the product.

――What is Auto Mute?

The function mutes the audio to improve sound effect when there is sound noise or when the input signal is weak, usually due to a problem with the volume of an input device.

――To activate the Mute function, access the Volume control screen, then use the JOG button to move the focus down. To deactivate the Mute function, access the Volume control screen, then increase or decrease the Volume.

13

Reverse Side

――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

1 2

Port	Description

Connect the power cord for your monitor to the POWER IN port on the back of the product.

Connects to a source device using an HDMI cable or HDMI-DVI cable.

Connects to a PC using a DP cable.

Connects to a source device using a USB Type-C cable. Compatible with a

USB cable version 3.0 or lower.

Port

1 2

Description

Connect to a USB device.

These ports are enabled when a PC is connected to the using a USB Type-C to A cable or a USB Type-C cable.

Connect to a USB device.

This port is enabled when a PC is connected to the using a USB Type-C to A cable or a USB Type-C cable. And USB 3.0 is supported only when a PC is connected to the using a USB Type-C to A cable.

Connect to an audio output device such as headphones.

14

Adjusting the Product Tilt and Height

――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

-5.0° (±2.0°) ~ 24.0° (±2.0°)

-30.0° (±2.0°) ~ 30.0° (±2.0°)

0 ~ 135.0 mm (±5.0 mm)

•• The monitor tilt and height can be adjusted.

•• Hold the top center of the product and adjust the height carefully.

•• When adjusting the stand height, you may hear a noise. This noise is generated because the ball inside the stand slides when the stand height is adjusted. It is a normal noise and not a product malfunction.

Caution

•• Grasp the left and right sides of the monitor and adjust the tilt.

After adjusting the product tilt and height, if the screen is not level, take the following actions.

-2˚

+2˚

•• Hold the bezel at both side edges and adjust the monitor angle until the screen becomes level. (Be careful not to directly hold the LCD display.)

•• The monitor angle can be adjusted from -2° to +2°.

15