Samsung LC32G55TQWUXEN User Manual

USER MANUAL

Gaming Monitor

C27G5*T* C32G5*T*

The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality. © Samsung

Samsung owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.

An administration fee may be charged in the following situations:

(a)An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual has not been read).

(b)You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has not been read).

You will be informed of the administration fee amount before a technician visits.

Table of contents

Before Using the Product

Safety Precautions

4

Electricity and Safety

4

Installation

5

Operation

6

 

 

Cleaning

8

 

 

Correct posture to use the product

8

Preparations

Installation

9

Attaching the Stand

9

Removing the Stand

10

Precautions for moving the product

10

Checking the space around the product

11

Adjusting the Product Tilt

11

Anti-theft Lock

12

Wall Mount Kit Specifications (VESA)

12

 

 

Control Panel

13

Connecting and Using a Source Device

Read below before connecting the product.

14

 

 

Ports

14

 

 

Connecting and Using a PC

15

Connection Using the HDMI Cable

15

Connection Using an HDMI-DVI Cable

15

Connection Using an DP Cable

15

Connecting to headphones or earphones

15

Connecting the Power

16

 

 

Tidying Up the Connected Cables

16

 

 

Setting Optimum Resolution

17

 

 

List of graphic cards supporting HDR10

17

Menu

Game

18

 

 

Picture

21

 

 

OnScreen Display

24

 

 

System

24

 

 

Support

27

Installing the Software

Easy Setting Box

28

Restrictions and Problems with the Installation

28

System Requirements

28

 

 

Driver Installation

28

Troubleshooting Guide

Requirements Before Contacting Samsung

 

Customer Service Centre

29

Product diagnosis (Screen issue)

29

Checking the Resolution and Frequency

29

Check the following.

29

 

 

Q & A

31

2

Table of contents

Specifications

General

32

 

 

Standard Signal Mode Table

33

Appendix

Responsibility for the Pay Service (Cost to

 

Customers)

36

Not a product defect

36

A Product damage caused by customer's fault

36

Others

36

 

 

FreeSync (for AMD graphics card)

37

3

Chapter 01

Before Using the Product

Safety Precautions

 

Warning

A serious or fatal injury may result if instructions are not followed.

 

 

 

 

Personal injury or damage to properties may result if instructions are

 

 

Caution

 

 

 

 

not followed.

 

 

 

 

 

 

 

 

 

 

 

 

 

CAUTION

 

 

 

 

 

 

 

 

 

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

 

 

 

 

 

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

 

This symbol indicates that high voltage

 

 

 

 

 

 

 

 

 

is present inside. It is dangerous to

 

 

 

 

 

 

 

AC voltage: Rated voltage marked with

 

make any kind of contact with any

 

 

 

 

 

 

 

this symbol is AC voltage.

 

internal part of this product.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This symbol indicates that this

 

 

 

 

 

 

 

 

 

product has included important

 

 

 

 

 

 

 

DC voltage: Rated voltage marked with

 

literature concerning operation and

 

 

 

 

 

 

 

this symbol is DC voltage.

 

 

 

 

 

 

 

 

 

maintenance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Class II product: This symbol indicates

 

 

 

 

 

 

 

 

 

that a safety connection to electrical

 

 

 

 

 

 

 

Caution. Consult instructions for use:

 

earth (ground) is not required. If this

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This symbol instructs the user to

 

symbol is not present on a product

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

consult the user manual for further

 

with a mains lead, the product

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

safety related information.

 

MUST have a reliable connection to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

protective earth (ground).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Electricity and Safety

Warning

•• Do not use a damaged power cord or plug, or a loose power socket.

•• Do not use multiple products with a single power socket.

•• Do not touch the power plug with wet hands.

•• Insert the power plug all the way in so it is not loose.

•• Connect the power plug to a grounded power socket (type 1 insulated devices only).

•• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.

•• Do not place the power cord or product near heat sources.

•• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

•• Do not disconnect the power cord while the product is being used.

•• Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.

•• Keep the power socket where the power cord is connected unobstructed.

‒‒ The power cord must be disconnected to cut off power to the product when an issue occurs.

•• Hold the plug when disconnecting the power cord from the power socket.

4

Installation

Warning

•• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

•• Do not install the product in poorly ventilated spaces such as a bookcase or closet.

•• Install the product at least 10cm away from the wall to allow ventilation.

•• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.

•• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) ‒‒ The product may fall and become damaged and/or cause an injury.

‒‒ Using the product in an area with excess vibration may damage the product or cause a fire.

•• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

•• Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒‒ The product lifespan may be reduced or a fire may result.

•• Do not install the product within the reach of young children. ‒‒ The product may fall and injure children.

•• Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.

Caution

•• Do not drop the product while moving.

•• Do not set down the product on its front.

•• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

‒‒ The product may fall and become damaged and/or cause an injury. ‒‒ Install the product only on cabinets or shelves of the right size.

•• Set down the product gently.

‒‒ Product failure or personal injury may result.

•• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

‒‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.

•• Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.

‒‒ The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.

5

Operation

Warning

•• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Centre for repairs.

•• To move the product, first disconnect all the cables from it, including the power cable.

•• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Centre.

•• Do not let children hang from the product or climb on top of it. ‒‒ Children may become injured or seriously harmed.

•• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Centre.

‒‒ Continued use can result in a fire or electric shock.

•• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

‒‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.

•• During a lightning or thunderstorm, power off the product and remove the power cable.

•• Do not drop objects on the product or apply impact.

•• Do not move the product by pulling the power cord or any cable.

•• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

•• Do not lift or move the product by pulling the power cord or any cable.

•• Do not use or keep combustible spray or an inflammable substance near the product.

•• Ensure the vents are not blocked by tablecloths or curtains. ‒‒ An increased internal temperature may cause a fire.

•• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).

‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre.

•• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre.

6

Caution

•• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

‒‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time.

•• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

•• Use the product at the recommended resolution and frequency. ‒‒ Your eyesight may deteriorate.

•• Do not put AC/DC adapters together.

•• Remove the plastic bag from the AC/DC adapter before you use it.

•• Do not let water enter the AC/DC adapter device or get the device wet. ‒‒ An electric shock or fire may result.

‒‒ Avoid using the product outdoors where it can be exposed to rain or snow. ‒‒ Be careful not to get the AC/DC adapter wet when you wash the floor.

•• Do not put the AC/DC adapter near to any heating apparatus. ‒‒ Otherwise, a fire may result.

•• Keep the AC/DC adapter in a well-ventilated area.

•• If you place the AC/DC power adapter hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

Make sure to rest the AC/DC power adapter flat on a table or the floor.

•• Do not hold the product upside-down or move it by holding the stand. ‒‒ The product may fall and become damaged or cause an injury.

•• Looking at the screen too close for an extended period of time can deteriorate your eyesight.

•• Do not use humidifiers or stoves around the product.

•• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.

•• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

•• Store small accessories out of the reach of children.

•• Exercise caution when adjusting the product angle. ‒‒ Your hand or finger may get stuck and injured.

‒‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.

•• Do not place heavy objects on the product.

‒‒ Product failure or personal injury may result.

•• When using headphones or earphones, do not turn the volume too high. ‒‒ Having the sound too loud may damage your hearing.

7

Cleaning

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.

――Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.)

Do not press the product screen with hands or other objects. There is a risk of damaging the screen.

――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1Power off the product and PC.

2Disconnect the power cord from the product.

――Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

3Wipe the product with a clean, soft and dry cloth.

Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product clean.

‒‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product. ‒‒ Do not spray water or detergent directly on the product.

4Connect the power cord to the product when cleaning is finished.

5Power on the product and PC.

Correct posture to use the product

Use the product in the correct posture as follows:

•• Straighten your back.

•• Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen.

•• Keep your eyes directly in front of the screen.

•• Adjust the angle so light does not reflect on the screen.

•• Keep your forearms perpendicular to your upper arms and level with the back of your hands.

•• Keep your elbows at about a right angle.

•• Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to the floor, and your arms lower than your heart.

•• Do the Eye excercises or blink frequently, then eye fatigue will be relieved.

8

Samsung LC32G55TQWUXEN User Manual

Chapter 02

Preparations

Installation

Attaching the Stand

1

2

3

4

5

6

1

 

 

Put the stand base onto the stand neck as the direction shown in the figure. Check that the stand neck is firmly connected.

7

Tightly fasten the connecting screw at the bottom

Hold the back of the product as shown in the figure. Push the assembled stand into

of the stand base.

the main body in the direction of the arrow as shown in the figure.

84

Stand up the monitor and remove the package.

Stand assembly is complete.

9

Removing the Stand

Precautions for moving the product

――Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down.

1

2

•• Hold the lower corners or edges of the product when moving it.

Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image. If Styrofoam is unavailable, use a thick sitting mat.

3

While holding the product with one hand, pull the stand neck with your other hand to in detach the stand as shown in the figure.

•• Do not directly apply pressure on the screen.

•• Do not hold the screen when moving the product.

•• Do not hold the product upside down only

•• Do not press down on the product. There is

by the stand.

a risk of damaging the product.

Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the figure.

10

Checking the space around the product

Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.

――The exterior may differ depending on the product.

10 cm

10 cm

10 cm

10 cm

10 cm

Adjusting the Product Tilt

――The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

-2.0° (±2.0°) ~ 18.0° (±2.0°)

•• The product tilt can be adjusted.

•• Hold the lower part of the product and adjust the tilt carefully.

11

Anti-theft Lock

――An anti-theft lock allows you to use the product securely even in public places.

――The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details.

To lock an anti-theft locking device:

1Fix the cable of your anti-theft locking device to a heavy object such as a desk.

2Put one end of the cable through the loop on the other end.

3Insert the locking device into the anti-theft lock slot at the back of the product.

4Lock the locking device.

‒‒ An anti-theft locking device can be purchased separately.

‒‒ Refer to the manuals provided with your anti-theft locking device for details. ‒‒ Anti-theft locking devices can be purchased at electronics retailers or online.

Wall Mount Kit Specifications (VESA)

――Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, please contact your nearest dealer for additional information. If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.

•• Do not use screws that are longer than the standard length or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the product.

•• When installing the wall mount other than the specified product, its installation may be difficult.

•• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.

•• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.

•• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.

•• Do not mount the product at more than a 15 degree tilt.

•• Standard dimensions for wall mount kits are shown in the table below.

Model name

VESA screw hole specs

Standard Screw

Quantity

 

(A * B) in millimetres

 

 

 

 

 

 

C27G5*T* / C32G5*T*

75.0 x 75.0

M4

4 EA

――Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric shock.

12

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