Samsung LC27G75TQSUXEN User manual

USER MANUAL

Gaming Monitor

C27G7*T* C32G7*T* C49G9*T*

The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

Samsung owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.

Trademarks other than that of Samsung are owned by their respective owners.

Table of contents

Before Using the Product

Safety Precautions 4

Electricity and Safety 4 Installation 5 Operation 6

Cleaning 8

Correct posture to use the product 8

Preparations

Installation 9

Checking the space around the product 9 Adjusting the Product Tilt and Height 10 Rotating the Product 11 Anti-theft Lock 11 Attaching the BRACKET WALL 12

Control Panel 13

Connecting and Using a Source Device

Read below before connecting the product. 14

Ports 15

Connecting and Using a PC 16

Connection Using the HDMI Cable 16 Connection Using an HDMI-DVI Cable 16 Connection Using an DP Cable 16 Connecting to headphones or earphones 16 Connecting the Power 17 Connecting the Product to a PC as a USB HUB 18

Setting Optimum Resolution 19

Game

Refresh Rate 20

Refresh Rate activation conditions and operating specifications 20

Black Equalizer 21

Response Time 21

Picture

Picture Mode 27

Brightness 28

Contrast 28

Sharpness 28

Color 28

Black Level 29

Eye Saver Mode 29

Screen Adjustment 29

Calibration Report 29

Configuring the PIP/PBP Settings

PIP/PBP Mode 30

Mode Type 30

Screen Size 30

Adaptive-Sync (for NVIDIA graphics card) 22

FreeSync (for AMD graphics card) 23

Low Input Lag 24

Virtual Aim Point 24

Screen Size 26

Screen Position 30

Source 31

Sound Source 31

Screen Ratio 31

Contrast 31

Table of contents

OnScreen Display

Language 32

Display Time 32

System

Infinity Core Lighting 33

Local Dimming

Volume

Dynamic Brightness 33

Off Timer Plus 34

PC/AV Mode 34

USB Super Charging 34

DisplayPort Ver. 35

Input Port Ver. 35

Auto Source Switch 35

Key Repeat Time 35

Power LED On 35

Support

Self Diagnosis 36

Software Update 36

Information 37

Reset All 37

Installing the Software

Easy Setting Box 38

Restrictions and Problems with the Installation 38 System Requirements 38

Driver Installation 38

Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center 39

Product diagnosis (Screen issue) 39 Checking the Resolution and Frequency 39 Check the following. 39

Q & A 41

Specifications

General 42

Standard Signal Mode Table 43

Appendix

Responsibility for the Pay Service (Cost to Customers) 46

Not a product defect 46 A Product damage caused by customer's fault 46 Others 46

Chapter 01

Before Using the Product

Safety Precautions

Warning

Caution

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol indicates that this product has included important literature concerning operation and maintenance.

Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are not followed.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

AC voltage: Rated voltage marked with this symbol is AC voltage.

DC voltage: Rated voltage marked with this symbol is DC voltage.

Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

Electricity and Safety

Warning

• Do not use a damaged power cord or plug, or a loose power socket.

• Do not use multiple products with a single power socket.

• Do not touch the power plug with wet hands.

• Insert the power plug all the way in so it is not loose.

• Connect the power plug to a grounded power socket (type 1 insulated devices only).

• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.

• Do not place the power cord or product near heat sources.

• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

• Do not disconnect the power cord while the product is being used.

• Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.

• Keep the power socket where the power cord is connected unobstructed.

‒ The power cord must be disconnected to cut off power to the product when an issue occurs.

• Hold the plug when disconnecting the power cord from the power socket.

Installation

Warning

• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

• Do not install the product in poorly ventilated spaces such as a bookcase or closet.

• Install the product at least 10cm away from the wall to allow ventilation.

• Keep the plastic packaging out of the reach of children.

‒ Children may suffocate.

• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)

‒ The product may fall and become damaged and/or cause an injury.

‒ Using the product in an area with excess vibration may damage the product or cause a fire.

• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

‒ The product lifespan may be reduced or a fire may result.

• Do not install the product within the reach of young children.

‒ The product may fall and injure children.

• Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.

Caution

• Do not drop the product while moving.

• Do not set down the product on its front.

• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

‒ The product may fall and become damaged and/or cause an injury.

‒ Install the product only on cabinets or shelves of the right size.

• Set down the product gently.

‒ Product failure or personal injury may result.

• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a

place.

• Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.

‒ The product is curved. Placing pressure on the product when on a flat surface may damage the

product. When the product is on the ground facing up or down, do not put pressure on it.

Operation

Warning

• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.

‒ Contact Samsung Customer Service Center for repairs.

• To move the product, first disconnect all the cables from it, including the power cable.

• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.

• Do not let children hang from the product or climb on top of it.

‒ Children may become injured or seriously harmed.

• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Center.

‒ Continued use can result in a fire or electric shock.

• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a

serious injury.

• During a lightning or thunderstorm, power off the product and remove the power cable.

• Do not drop objects on the product or apply impact.

• Do not move the product by pulling the power cord or any cable.

• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

• Do not lift or move the product by pulling the power cord or any cable.

• Do not use or keep combustible spray or an inflammable substance near the product.

• Ensure the vents are not blocked by tablecloths or curtains.

‒ An increased internal temperature may cause a fire.

• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).

‒ Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Center.

• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

‒ Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Center.

Caution

• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product

for an extended period of time.

• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

• Use the product at the recommended resolution and frequency.

‒ Your eyesight may deteriorate.

• Do not put AC/DC adapters together.

• Remove the plastic bag from the AC/DC adapter before you use it.

• Do not let water enter the AC/DC adapter device or get the device wet.

‒ An electric shock or fire may result.

‒ Avoid using the product outdoors where it can be exposed to rain or snow.

‒ Be careful not to get the AC/DC adapter wet when you wash the floor.

• Do not put the AC/DC adapter near to any heating apparatus.

‒ Otherwise, a fire may result.

• Keep the AC/DC adapter in a well-ventilated area.

• If you place the AC/DC power adapter hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

Make sure to rest the AC/DC power adapter flat on a table or the floor.

• Do not hold the product upside-down or move it by holding the stand.

‒ The product may fall and become damaged or cause an injury.

• Looking at the screen too close for an extended period of time can deteriorate your eyesight.

• Do not use humidifiers or stoves around the product.

• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.

• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

• Store small accessories out of the reach of children.

• Exercise caution when adjusting the product angle.

‒ Your hand or finger may get stuck and injured.

‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.

• Do not place heavy objects on the product.

‒ Product failure or personal injury may result.

• When using headphones or earphones, do not turn the volume too high.

‒ Having the sound too loud may damage your hearing.

Cleaning

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.

―

Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)

Do not press the product screen with hands or other objects. There is a risk of damaging the screen.

―

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

Power off the product and PC.

Disconnect the power cord from the product.

―

Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

Wipe the product with a clean, soft and dry cloth.

Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product clean.

‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product.

‒ Do not spray water or detergent directly on the product.

Connect the power cord to the product when cleaning is finished.

Power on the product and PC.

Correct posture to use the product

Use the product in the correct posture as follows:

• Straighten your back.

• Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen.

• Keep your eyes directly in front of the screen.

• Adjust the angle so light does not reflect on the screen.

• Keep your forearms perpendicular to your upper arms and level with the back of your hands.

• Keep your elbows at about a right angle.

• Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to the floor, and your arms lower than your heart.

• Do the Eye excercises or blink frequently, then eye fatigue will be relieved.

Chapter 02

Preparations

Installation

Checking the space around the product

Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.

―

The exterior may differ depending on the product.

C27G7*T* / C32G7*T*

10 cm

(3.93 Inches)

C49G9*T*

10 cm

(3.93 Inches)

10 cm (3.93 Inches)

10 cm (3.93 Inches) 10 cm (3.93 Inches)

10 cm (3.93 Inches)

Adjusting the Product Tilt and Height

―

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

• The product tilt can be adjusted.

• When adjusting the tilt and height, hold both sides of the product and avoid using excessive force to prevent damage.

• When adjusting the stand height, you may hear a noise. This noise is generated because the ball inside the stand slides when the stand height is adjusted. It is a normal noise and not a product malfunction.

C27G7*T* / C32G7*T*

-15.0˚ (±2.0˚) ~ +15.0˚ (±2.0˚)

-9.0˚ (±2.0˚) ~ +13.0˚ (±2.0˚)

C49G9*T*

-15.0˚ (±2.0˚) ~ +15.0˚ (±2.0˚)

-2.0° (±2.0°) ~ 92.0° (±2.0°)

0 ~ 120.0 mm (±5.0 mm)

-3.0˚ (±2.0˚) ~ +13.0˚ (±2.0˚) 0 ~ 120.0 mm (±5.0 mm)

Rotating the Product

Anti-theft Lock

C27G7*T* / C32G7*T* model only.

You can rotate your product as shown below.

―

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

1 2 3

4 5 6

• Be sure to fully extend the stand before rotating the product.

• If you rotate the product without fully extending the stand, the corner of the product may hit the floor and get damaged.

• Do not rotate the product counterclockwise. The product may get damaged.

• When rotating the product, be careful not to damage the product by hitting the object or stand.

C27G7*T* / C32G7*T* model only.

―

An anti-theft lock allows you to use the product securely even in public places.

―

The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details.

To lock an anti-theft locking device:

Fix the cable of your anti-theft locking device to a heavy object such as a desk.

Put one end of the cable through the loop on the other end.

Insert the locking device into the anti-theft lock slot at the back of the product.

Lock the locking device.

‒ An anti-theft locking device can be purchased separately.

‒ Refer to the manuals provided with your anti-theft locking device for details.

‒ Anti-theft locking devices can be purchased at electronics retailers or online.

Attaching the BRACKET WALL

―

Power the product off and remove the power cable from the power socket.

C27G7*T* / C32G7*T*

• Notes

‒ Using a screw longer than the standard length can damage the internal components of the

product.

‒ The length of screws required for a wall mount that does not comply with the VESA standards may

vary depending on the specifications.

‒ Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit

or desktop stand using excessive force. The product may get damaged or fall and cause personal injury. Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall-mount kit or desktop stand using excessive force.

‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall-

mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.

‒ To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10 cm

or farther away from the wall.

‒ Be sure to use a wall-mount kit that complies with the standards.

‒ To install the monitor using a wall mount, disconnect the stand base from the monitor.

C49G9*T*

3 4

Attach the BRACKET WALL here

BRACKET WALL

Align with on the monitor, then tightly fasten with the screws removed from the stand.

Model name VESA screw hole specs

Standard Screw Quantity

(A * B) in millimeters

C27G7*T* / C32G7*T* / C49G9*T*

―

Do not attach the BRACKET WALL when the monitor is turned on. This may cause electric shock and might result in injury.

100.0 x 100.0 M4 4 EA

Control Panel

―

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

C27G7*T* / C32G7*T*

C49G9*T*

JOG Button

DOWN(FRONT)

Function Key Guide

Return

Power LED

Parts Description

JOG Button Multi directional button that helps navigate.

This LED is power status indicator.

Power LED

Function Key Guide

Source

PIP/PBP

―

You can select the power LED operation to be enabled or disabled on the menu screen. (

To use the Function Key Guide, press the JOG button when the screen is turned on.

―

When the product not displays the OSD menu, the JOG Button could be used as below.

―

Up : Change the settings for Brightness, Contrast, and Sharpness.

―

Down : Change the Volume setting.

―

Left or Right : Change the Source setting.

―

PRESS(ENTER): The selected item will be applied.

Changes the input source. A message will appear on the top left corner of the screen if the input source has been changed.

Displays the main on-screen menu.

Enables the PIP/PBP mode.

→ System → Power LED On)

LEFT RIGHT

PRESS(ENTER)

UP(REAR)

Power Off

Return

Turns off the product.

Exits from the menu page.

Chapter 03

Connecting and Using a Source Device

Read below before connecting the product.

Before connecting the product, check the shapes of both ports of the supplied signal cables and the

shapes and locations of the ports on the product and external device.

Before connecting the product, make sure you remove the power cables from both the product and

the external device to prevent damage to the product due to a short circuit or over current.

After all signal cables have been properly connected, connect the power cables back to the product

and the external device.

After connecting is completed, make sure you read the manuals to acquaint yourself with the

product functions, precautions and other information required to use the product properly.

―

Connecting parts may differ in different products.

―

Provided ports may vary depending on the product.

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