Samsung LC24T550FDUXEN User manual
User Manual
C24T55* C27T55* C32T55*
The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality. © Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations:
(a)An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual has not been read).
(b)You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
Table of contents
Before Using the Product
Securing the Installation Space |
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Safety Precautions |
4 |
Cleaning |
5 |
Electricity and Safety |
5 |
Installation |
6 |
Operation |
7 |
Preparations
Parts |
9 |
Control Panel |
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Function Key Guide |
10 |
Direct Key Guide |
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Types of Ports |
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Adjusting the Product Tilt |
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Anti-theft Lock |
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Precautions for moving the product |
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Installation |
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Attaching the Stand |
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Removing the Stand |
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Connecting and Using a Source Device
Read below before installing the product. |
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Connecting and Using a PC |
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Connection Using the D-SUB Cable (Analogue |
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Type) |
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Connection Using the HDMI Cable |
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Connection Using an HDMI-DVI Cable |
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Connection Using an DP Cable |
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Connecting to headphones or earphones |
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Connecting the Power |
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Tidying Up the Connected Cables |
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Correct posture to use the product |
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Driver Installation |
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Setting Optimum Resolution |
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Screen Setup
Picture Mode |
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Brightness |
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Contrast |
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Sharpness |
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Color |
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Black Level |
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Eye Saver Mode |
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Game Mode |
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Response Time |
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Screen Ratio |
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Screen Adjustment |
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Adjusting OSD (On Screen
Display) settings
Transparency |
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Position |
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H-Position |
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V-Position |
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Language |
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Display Time |
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2
Table of contents
Setup and Reset
FreeSync |
25 |
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Sound |
26 |
Volume |
26 |
Sound Mode |
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Select Sound |
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Volume |
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Eco Saving Plus |
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Off Timer Plus |
27 |
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PC/AV Mode |
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Source Detection |
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Key Repeat Time |
28 |
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Power LED On |
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HDMI-CEC |
28 |
Support
Self Diagnosis |
29 |
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Information |
30 |
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Reset All |
30 |
Installing the Software
Easy Setting Box |
31 |
Restrictions and Problems with the Installation |
31 |
System Requirements |
31 |
Troubleshooting Guide
Requirements Before Contacting Samsung |
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Customer Service Centre |
32 |
Product diagnosis (Screen issue) |
32 |
Checking the Resolution and Frequency |
32 |
Check the following. |
32 |
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Q & A |
34 |
Specifications
General |
35 |
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Standard Signal Mode Table |
36 |
Appendix
Responsibility for the Pay Service (Cost to |
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Customers) |
38 |
Not a product defect |
38 |
A Product damage caused by customer's fault |
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Others |
38 |
3
Chapter 01
Before Using the Product
Securing the Installation Space
Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.
――The exterior may differ depending on the product.
10 cm |
10 cm |
10 cm |
10 cm |
10 cm
Safety Precautions
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Warning |
A serious or fatal injury may result if instructions are not followed. |
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Personal injury or damage to properties may result if instructions are |
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Caution |
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not followed. |
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CAUTION |
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RISK OF ELECTRIC SHOCK. DO NOT OPEN. |
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CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
This symbol indicates that this product has included important literature concerning operation and maintenance.
Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product
MUST have a reliable connection to protective earth (ground).
4
Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.
――Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.)
Do not press the product screen with hands or other objects. There is a risk of damaging the screen.
――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ――Take the following steps when cleaning.
1Power off the product and PC.
2Disconnect the power cord from the product.
――Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
3Wipe the product with a clean, soft and dry cloth.
‒‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product. ‒‒ Do not spray water or detergent directly on the product.
4Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product clean.
5Connect the power cord to the product when cleaning is finished.
6Power on the product and PC.
Electricity and Safety
Warning
•• Do not use a damaged power cord or plug, or a loose power socket.
•• Do not use multiple products with a single power socket.
•• Do not touch the power plug with wet hands.
•• Insert the power plug all the way in so it is not loose.
•• Connect the power plug to a grounded power socket (type 1 insulated devices only).
•• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.
•• Do not place the power cord or product near heat sources.
•• Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution
•• Do not disconnect the power cord while the product is being used.
•• Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.
•• Keep the power socket where the power cord is connected unobstructed.
‒‒ The power cord must be disconnected to cut off power to the product when an issue occurs.
•• Hold the plug when disconnecting the power cord from the power socket.
5
Installation
Warning
•• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
•• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.
•• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) ‒‒ The product may fall and become damaged and/or cause an injury.
‒‒ Using the product in an area with excess vibration may damage the product or cause a fire.
•• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.
•• Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒‒ The product lifespan may be reduced or a fire may result.
•• Do not install the product within the reach of young children. ‒‒ The product may fall and injure children.
•• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution. And do not install or use the product in the kitchen or near the kitchen stove.
Caution
•• Do not drop the product while moving.
•• Do not set down the product on its front.
•• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.
‒‒ The product may fall and become damaged and/or cause an injury. ‒‒ Install the product only on cabinets or shelves of the right size.
•• Set down the product gently.
‒‒ Product failure or personal injury may result.
•• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.
‒‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.
6
Operation
Warning
•• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.
‒‒ Contact Samsung Customer Service Centre for repairs.
•• To move the product, first disconnect all the cables from it, including the power cable.
•• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Centre.
•• Do not let children hang from the product or climb on top of it. ‒‒ Children may become injured or seriously harmed.
•• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Centre.
‒‒ Continued use can result in a fire or electric shock.
•• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
‒‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.
•• During a lightning or thunderstorm, power off the product and remove the power cable.
•• Do not drop objects on the product or apply impact.
•• Do not move the product by pulling the power cord or any cable.
•• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.
•• Do not lift or move the product by pulling the power cord or any cable.
•• Do not use or keep combustible spray or an inflammable substance near the product.
•• Ensure the vents are not blocked by tablecloths or curtains. ‒‒ An increased internal temperature may cause a fire.
•• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).
‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre.
•• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre.
7
Caution
•• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.
‒‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time.
•• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).
‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
•• Use the product at the recommended resolution and frequency. ‒‒ Your eyesight may deteriorate.
•• Do not put AC/DC adapters together.
•• Remove the plastic bag from the AC/DC adapter before you use it.
•• Do not let water enter the AC/DC adapter device or get the device wet. ‒‒ An electric shock or fire may result.
‒‒ Avoid using the product outdoors where it can be exposed to rain or snow. ‒‒ Be careful not to get the AC/DC adapter wet when you wash the floor.
•• Do not put the AC/DC adapter near to any heating apparatus. ‒‒ Otherwise, a fire may result.
•• Keep the AC/DC adapter in a well-ventilated area.
•• If you place the AC/DC power adapter hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.
Make sure to rest the AC/DC power adapter flat on a table or the floor.
•• Do not hold the product upside-down or move it by holding the stand. ‒‒ The product may fall and become damaged or cause an injury.
•• Looking at the screen too close for an extended period of time can deteriorate your eyesight.
•• Do not use humidifiers or stoves around the product.
•• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.
•• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
•• Store small accessories out of the reach of children.
•• Exercise caution when adjusting the product angle. ‒‒ Your hand or finger may get stuck and injured.
‒‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.
•• Do not place heavy objects on the product.
‒‒ Product failure or personal injury may result.
8
Chapter 02
Preparations
Parts
Control Panel
――The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
JOG Button
DOWN(FRONT)
LEFT |
RIGHT |
PRESS(ENTER)
UP(REAR)
Function Key Guide
Return
Power LED
Parts |
Description |
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JOG Button |
Multi directional button that helps navigate. |
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――JOG button is located in the bottom of the screen center, and has 5 |
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directions as UP/DOWN/LEFT/RIGHT/PRESS(ENTER). |
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This LED is power status indicator and works as |
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•• Power On (Power button): Power LED Off |
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•• Power saving mode: Power LED Blinking |
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Power LED |
•• Power Off (Power button): Power LED On |
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――The Power LED operation can be swapped by changing in the menu. |
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(System →Power LED On) Function Key Guide may vary depending on |
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the function or product model. Please refer to the actual product. |
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――Press the power button on the JOG button to turn it on or off. |
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Press the JOG button when the screen is turned on. The Function Key |
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Function Key Guide |
Guide will appear. To access the onscreen menu when the guide is |
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displayed, press the corresponding direction button again. |
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――Function Key Guide may vary depending on the function or product |
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model. Please refer to the actual product. |
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9
Function Key Guide
――To use the Function Key Guide, press the JOG button when the screen is turned on. Then the following window appears.
UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.
――When the product not displays the OSD menu, the JOG Button could be used as below. ――Up : Change the settings for Brightness, Contrast, and Sharpness.
――Down : Change the Volume setting. ――Left or Right : Change the Source setting.
PRESS(ENTER): The selected item will be applied.
Return
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Source |
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Selects |
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to change the input source by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input source has |
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Selects |
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by moving the JOG button in the Function Key Guide screen. |
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This product shows the menu as an on-screen display. |
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On screen display menu lock: Lock the on screen display menu to maintain the current settings or prevent other users from changing settings. |
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Menu |
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Enable/Disable: To enable or disable the on screen display menu lock, display the “Menu” screen, move the JOG button to the right to go to the next stage, and then press and hold the |
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button to the left for10 seconds until the Function Key Guide disappears. |
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――If the on screen display menu lock is enabled, Brightness and Contrast can be adjusted. |
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Eye Saver Mode, Sound (Volume) and HDMI-CEC is available. Self Diagnosis and Information can be viewed. |
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Selects |
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by moving the JOG button in the Function Key Guide screen. |
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Press to enable or disable Eye Saver Mode. ( |
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: On, |
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: Off) |
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Eye Saver Mode |
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The items below are not available if the Eye Saver Mode function is enable. |
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•• Picture →Picture Mode, Brightness, Color, Game Mode |
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•• System →Eco Saving Plus |
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Power Off |
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Selects |
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to turn the product off by moving the JOG button in the Function Key Guide screen. |
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Return |
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Exit the Function Key guide menu by using the JOG button to select the |
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――Actual models because of functional variation, Function Key Guide options will be different.
10
Direct Key Guide
――On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. ――The function buttons page shows if Eye Saver Mode is enabled.
: On 
: Off
Analog mode |
HDMI, DisplayPort mode |
Brightness
Volume
Source
Auto Adjustment
Features
Eye Saver Mode Off
――Analog mode option
•• UP: Adjust Brightness, Contrast.
•• DOWN: Adjust Volume, Mute.
•• LEFT: Adjust Source.
•• RIGHT: Adjust Auto Adjustment.
Brightness
Volume
Source
Features
Eye Saver Mode Off
――HDMI, DisplayPort mode option
•• UP: Adjust Brightness, Contrast, Sharpness.
•• DOWN: Adjust Volume, Mute.
•• LEFT/RIGHT: Adjust Source.
•• PRESS(ENTER): Display Function Key Guide.
――Changing the resolution in Display Properties will activate the Auto Adjustment function. ――This function is only available in Analog mode.
•• PRESS(ENTER): Display Function Key Guide.
11
Types of Ports
――The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product.
C24T55*
DP IN |
HDMI IN |
PC IN |
DC 19V |
C27T55* / C32T55*
AUDIO IN |
DP IN |
HDMI IN |
PC IN |
DC 19V |
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Adjusting the Product Tilt
――The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
-3.0° (±2.0°) ~ 20° (±2.0°)
Port
AUDIO IN
DP IN
PC IN
DC 19V
Description
Receives sound from a PC via an audio cable.
――C27T55* / C32T55* model only.
Connect to an audio output device such as headphones or earphones.
Connects to a PC using a DP cable.
Connects to a source device using an HDMI cable or HDMI-DVI cable.
Connect to a PC using the D-SUB cable.
Connects to the AC/DC adapter.
•• The product tilt can be adjusted.
•• Hold the lower part of the product and adjust the tilt carefully.
12
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