Samsung ITP-5100V User Manual

IP Phone User Guide (ITP-5100V)

SSAAFFEETTYY CCOONNCCEERRNNSS

The following is the contents for securing user’s safety and for preventing the damage to

user’s property. Please make a good use of our product with its description below.

Conventions

Warning

Provides information or instructions that you should follow in order to avoid personal injury or fatality.

Caution

Provides information or instructions that you should follow in order to avoid

a service failure or damage to your phone.

Note Indicates additional information for reference.

Checks

Provides the operator with checkpoints for stable system operation.

Symbols

Caution

Indication of a general caution

Restriction

Indication for prohibiting an action for a product

Instruction Indication for commanding a specifically required action

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Warning

WARNING

Power

Be sure to connect the power connection port to the power adapter offered with the phone.

To reduce the risk of fire or electrical shock hazard, or damage to the phone, do not use power adaptors other than the one supplied together with the phone.

Do not use damaged power plug or cord, or loose outlet.

Failure to do so may cause fire or electric shock.

Do not pull or bend the power plug by force. Do not touch the power plug with wet hands.

Failure to do so may cause damage to the power cord, fire or electric shock.

Pull out the power plug and brush it with a cloth if the contact surface with power plug pins is dusty or gets wet. Contact the service center if the foreign materials or water is not removed even after brushing.

Failure to do so may cause fire or electric shock.

IP Phone User Guide (ITP-5100V)

Installation/Maintenance

Pull out the power plug when the phone is not used for a long time.

Failure to do so may cause fire or electric shock.

Do not place vases, flowerpots, cosmetics, or medicine, which contain water, near the phone.

Failure to do so may cause fire or electric shock.

Do not place the phone in the dusted area or a heating source (like light, heater).

Failure to do so may cause fire or electric shock.

Do not use or store flammable spray or materials near the phone.

Failure to do so may cause fire or electric shock.

Do not connect the LAN cable with PC and LAN ports simultaneously.

Network may be jammed.

Pull out the LAN cable and the power plug at once and contact the service center if unusual sound, smell, or smoke comes out.

Failure to do so may cause fire or electric shock.

4 © SAMSUNG Electronics Co., Ltd.

Caution

CAUTION

Installation/Maintenance

Be sure to connect the LAN cable linked to network to the LAN connection port of the phone, not to the PCconnection port of the phone.

If the LAN cable is connected to the PC connection port, the phone or PC communication will be out of service.

Clean the phone with a soft and dry cloth when cleaning. Do not spray water directly or do not use chemical solvents such as wax, benzene, alcohol, thinner, mosquito spray, aerosol, lubricant, and detergent.

The use of those chemical solvents may cause the phone’s surface to be discolored.

Do not put a heavy material on the phone.

Failure to do so may cause the damage to the parts of the phone and the phone to be out of order.

Do not turn off the power while the phone is upgrading its software.

Failure to do so interrupts the upgrades by stopping the operation of the phone.

Do not place the phone under direct sunlight.

Failure to do so may cause the damage to the parts of the phone and the phone to be out of order.

Do not separate, repair, or remodel at your discretion.

Contact the retailer or the service center if repair needs.

IP Phone User Guide (ITP-5100V)

TTAABBLLEE OOFF CCOONNTTEENNTTSS

SAFETY CONCERNS 1

Conventions ....................................................... 1

Symbols ............................................................ 1

Warning ............................................................ 2

Caution ............................................................. 4

BEFORE USE 7

Main Functions .................................................. 7

Checking Parts in the Package ............................ 9

Names and Functions of Each Part .................... 10

Front View of Phone ....................................................... 10

Functions of Each Part ................................................... 11

Installing the phone ......................................... 13

Connecting the Phone .................................................... 13

Installing the Support ...................................................... 14

THINGS YOU SHOULD KNOW 15

Adjusting Volume ............................................. 15

Adjusting the Handset Volume ........................................ 15

Adjusting the Speaker Volume ........................................ 16

Adjusting the Bell Sound Volume .................................... 16

Entering Characters .......................................... 17

Using AOM/Soft Menu Screen ........................... 18

AOM Screen ................................................................... 18

Soft Menu Screen ........................................................... 19

Phone Status LED ............................................ 20

LED ................................................................. 20

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BASIC FUNCTIONS 21

Making Calls..................................................... 21

Video Call ....................................................................... 21

Making Internal Calls ...................................................... 22

Making External Calls ..................................................... 23

Making Calls Via Speakerphone ..................................... 24

Making External Calls Again ........................................... 25

Redialing ........................................................................ 26

Saving Phone Number ................................................... 27

Answering Calls ................................................ 29

Using Handset ................................................................ 29

Using Speakerphone ...................................................... 29

My Group Pickup ............................................................ 30

Usable Functions While Calling .......................... 31

Mute ............................................................................... 31

Call Hold ......................................................................... 31

Call Waiting .................................................................... 32

Call Transfer ................................................................... 33

VIDEO CONVERSATION 34

Screen/PIP ..................................................................... 34

Camera Off ..................................................................... 34

Saving the Video ............................................................ 35

NAVIGATION MENU 36

Navigation Button............................................. 36

Navigation Menu .............................................. 38

TROUBLESHOOTING 42

ANNEX 44

Specification .................................................... 44

IP Phone User Guide (ITP-5100V)

BBEEFFOORREE UUSSEE

Main Functions

Network

The ITP-5100V phone can use a present data network for voice and video communication. Companies and individuals using international calls frequently can save phone charges, because this phone uses the data network.

LCD Screen

The ITP-5100V phone displays many functions on the LCD screen that user may use the [Navigation] button and the

[Enter] button simply to control the unit.

Navigation Button

You can observe functions of the ITP-5100V phone (Phonebook, E-diary, Message, Sound/Volume, Conference, Video, My Phone, and Setting) by icons or through Menu on the LCD display, and control them with the Navigation Buttons.

Speed Button

After setting the functions or phone numbers with frequent use to the Add On Module(AOM) button, you can use the functions or dial the numbers only by pressing the speed button.

8 © SAMSUNG Electronics Co., Ltd.

Call Pick-Up

You can pick up a call to other phone into yours.

Auto-Redial

You can use the functions of auto-redial, call waiting, and call queuing right after a call is completed if you want to use the functions during a call.

Call Hold

If an urgent matter arises or an urgent call arrives while you are on the line, you can put the caller on hold and resume the call after a while.

Conference Call

You can make a conference call up to 5 persons.

Call Forwarding

You can forward an incoming call to another extension number when you cannot answer the call.

Do Not Disturb (DND)

You can set DND if you don’t want to answer the phone. Then, bell does not ring even when a call is connected.

Paging

You can use this function when you deliver an urgent message. The function enables you to announce your message via the speakers of other phones or external speakers without notifying one by one.

IP Phone User Guide (ITP-5100V)

Checking Parts in the Package

If any item is missing or damaged, please contact your dealer.

Handset

LAN cable

Manual

Power Adaptor (Optional)

Phone Support

ITP-5100V

10 © SAMSUNG Electronics Co., Ltd.

Names and Functions of Each Part

Front View of Phone

Navigation Button

LCD Screen

Status Indicator

Camera

Volume Button

Screen/PIP Button

Camera Off Button

Transfer Button

Scroll/Enter Button

Dial Button

Speaker Button

Hold Button

Microphone

Speaker

IP Phone User Guide (ITP-5100V)

Functions of Each Part

Button Functions

LCD Screen The LCD screen consists of the Status and the Main

screens.

- The setup status of phone function is displayed as icons on the upper part of the LCD screen.

- The LCD main screen, except the status screen, displays available menus, call process status, or various messages.

: Call Forwarding : Internal Message : DND : Lock : Message

: Camera Off

: Mute

Camera This button is used for video conversation.

Status Indicator The red LED indicates the status of the phone such as

busy, ringing, receiving internal message.

Screen/PIP Button - Standby mode: Whenever pressing the button, the screen

changes in the order of AOM, Soft Menu, and Background.

- Status during video conversation: Whenever pressing the button, the position of the PIP (Picture In Picture) screens changes.

- Status during voice conversation: You can select either the AOM or the Soft Menu screen.

Volume Button This button is used to adjust the volume of the handset,

the speaker, or the button tone.

- Press the button to adjust the button tone in the standby mode.

- Press the button to adjust the handset volume while lifting the handset.

- Press the button to adjust the speaker volume speaker phone mode.

Button Functions

Scroll/Enter Button

This button performs the same function as [∧][∨] of Navigation when selecting functions. You can see the menus or contents of the next page that is not displayed on the current screen by scrolling the key up and down.

You can select a menu by pressing the Scroll button as with the Enter button.

Camera Off Button

If you press the Camera Off button once to disable the video sending during video conversation in which case this setting applies only to the current call. If you press the Camera Off button once in the standby mode, and it applies to all of the next calls. To release this function, press the Camera Off once again in the standby mode.

Transfer Button This button is used to transfer a busy call or enter function

to button on the AOM screen.

Navigation Button This button is used to control Phonebook, E-diary,

Message, Sound/Volume, Conference, Video, My Phone, and Setting.

Microphone This button is used to call via the speaker.

Hold Button This button is used to hold a current call.

Speaker Button This button is used to call via the speakerphone, not use

the headset.

Dial Button This button is used to enter numbers and characters..

Speaker You can hear caller’s voice or various incoming rings via

the speaker.

Standby mode indicates the case that the handset is not lifted.

IP Phone User Guide (ITP-5100V)

Installing the phone

Connecting the Phone

Connect the headset to headset connection port of your phone.

Connect either end of LAN cable, supplied with the set, in PC connection port

of your phone and the other end to the network port of PC.

Connect the LAN cable linked to network in LAN connection port of your

phone.

Never connect the LAN cable linked to network in both PC ( ) and LAN ( ) ports simultaneously, which may paralyze network.

Connect power adaptor provided with the phone, to the power connection port

of your phone. Insert its plug to the outlet. Now, the phone starts to boot.

If you want to record call, connect recorder to recorder connection port at the

bottom of the phone.

Installing the Support

If you want to use the phone support, insert ends of the support upward in both grooves at the bottom of the phone as shown in the figure below.

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Samsung ITP-5100V User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual