FULL MANUAL
HW-Q950T
Imagine the possibilities
Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register
SAFETY INFORMATION
•• The following also applies to the Wireless Subwoofer (PS-WR95BB) and Surround Speakers (PS-SQ90BB-1, PS-SQ90BB-2).
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Refer to the table below for an explanation of symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
This symbol indicates that this product comes with important literature concerning operation and maintenance.
Class II product : This symbol indicates that a safety connection to electrical earth (ground) is not required.
If this symbol is not present on a product with a power cord, the product MUST have a reliable connection to protective earth (ground).
AC voltage : Rated voltage marked with this symbol is AC voltage.
DC voltage : Rated voltage marked with this symbol is DC voltage.
Caution. Consult Instructions for use : This symbol instructs the user to consult the user manual for further safety related information.
WARNING
•• Toreducetheriskoffireorelectricshock,do not expose this appliance to rain or moisture.
•• To prevent injury, this apparatus must be securelyattachedtothefloor/wallin accordance with the installation instructions.
•• This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
CAUTION
•• Do not expose this apparatus to dripping or splashing.Donotputobjectsfilledwith liquids, such as vases, on the apparatus.
•• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.
FCC NOTE (for U.S.A):
FCC Supplier’s Declaration of Conformity
Responsible Party - U.S. Contact Information:
Samsung Electronics America, Inc.
85 Challenger Road.
RidgefieldPark,NJ07660
Phone:1-800-SAMSUNG(726-7864)
FCC Compliance Statement :
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
ENG - 2
FCC Caution :
•• Anychangesormodificationsnotexpressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
•• ThisproductsatisfiesFCCregulationswhen shielded cables and connectors are used to connect the unit to other equipment.
To prevent electromagnetic interference with electric appliances, such as radios and televisions, use shielded cables and connectors for connections.
Class B FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
•• Reorienting or relocating the receiving antenna.
•• Increasing the separation between the equipment and receiver.
•• Connecting the equipment to an outlet that is on a different circuit than the radio or TV.
•• Consulting the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement :
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.
CALIFORNIA USA ONLY (Applicable for networking models only.)
This Perchlorate warning applies only to primary CR(Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA “Perchloate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/ perchlorate.”
Dispose unwanted electronics through an approvedrecycler.Tofindthenearestrecycling location, go to our website:www.samsung.com/ recyclingOrcall,1 800 SAMSUNG
WARNING: Cancer and Reproductive Harm
- www.P65Warnings.ca.gov.
Important Safety Instructions
Read these operating instructions carefully before using the unit. Follow all the safety instructions listed below. Keep these operating instructions handy for future reference.
1.Read these instructions.
2.Keep these Instructions.
3.Heed all warnings.
4.Follow all instructions.
5.Do not use this apparatus near water.
6.Clean only with dry cloth.
7.Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
ENG - 3
8.Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus(includingamplifiers)thatproduce heat.
9.Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug doesnotfitintoyouroutlet,consultan electrician for replacement of the obsolete outlet.
10.Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11.Onlyuseattachments/accessoriesspecified by the manufacturer.
12.Use only with the cart, stand,
tripod, bracket, or table specifiedbythemanufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13.Unplug this apparatus during lightning storms or when unused for long periods of time.
14.Referallservicingtoqualifiedservice personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
PRECAUTIONS
1.Ensure that the AC power supply in your house complies with the power requirementslistedontheidentification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough spacearounditforventilation(3~4inches).
Make sure the ventilation slots are not covered.Donotplacetheunitonamplifiers or other equipment which may become hot. This unit is designed for continuous use.
To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.
2.During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
3.Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
4.Protect the product from moisture (i.e. vases),andexcessheat(e.g.afireplace)or equipment creating strong magnetic or electricfields.Unplugthepowercablefrom the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately
2 hours until the unit has reached room temperature before using.
5.The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight,orfire.Donotshortcircuit, disassemble, or overheat the battery. Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.
ENG-4
Fabric cleaning
Remove any dirt or stain on the product surface immediately.
Removing and cleaning can be less effective for some substances or if left for a prolonged time.
CAUTION
•• Use a vacuum cleaner or an adhesive lint roller to remove dust, handprints, and the likes.
––Some cleaning brushes may damage the product, depending on the materials they contain.
––Towels and cleaning clothes may leave lint or dirt on the product.
•• Do not use a nail or other tools to scratch the dirt off. It may damage the fabric.
•• To remove oil or liquid stains, use a clean white cloth moist with water. If the stain persists, wipe it with a mixture of water and neutral detergent (such as dishwashing soaps) and a cloth.
––A non-neutral detergent or cleaner may cause discoloration or fabric damage.
––After cleaning, use a dry cloth or hairdryer to dry the area.
––Do not use excessive force to avoid discoloration or fabric damage.
ENG - 5
CONTENTS
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Checking the Components |
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Product Overview |
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Top Panel of the Soundbar |
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Bottom Panel of the Soundbar |
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Using the Soundbar Remote Control |
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Inserting Batteries before using the Remote Control (AA batteries X 2) |
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How to Use the Remote Control |
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Using the Hidden Buttons (Buttons with more than one function) |
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Outputspecificationsforthedifferentsoundeffectmodes |
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Adjusting the Soundbar volume with a TV remote control |
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Connecting the Soundbar |
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Connecting the power and units |
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–– Recommended Speaker Layout |
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–– Manually connecting the Subwoofer or Surround Speakers |
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–– LED Indicator Lights on the Rear of Subwoofer and |
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Surround Speakers |
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05 |
Using a wired connection to the TV |
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Method 1. Connecting with HDMI |
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–– Connecting the TV that supports HDMI ARC (Audio Return Channel) -------------------------- |
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Method 2. Connecting using an Optical Cable |
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Using a wireless connection to the TV |
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Connecting via Bluetooth |
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Connecting an External Device |
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Method 1. Connecting using an HDMI Cable |
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(Capable of Dolby Atmos decoding and playback) |
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Method 2. Connecting using an Optical Cable |
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ENG-6
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Connecting a Mobile Device |
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Method 1. Connecting via Bluetooth |
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Method 2. Connecting via Wi-Fi (Wireless Network) |
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ConfiguringAmazonAlexa |
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Using the Tap Sound |
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Installing the Wall Mount |
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Installation Precautions |
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Wallmount Components |
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Installing the Surround Speakers on a Wall |
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Installing the Soundbar above a TV Stand |
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Software Update |
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Auto Update |
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USB Update |
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Initialization |
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Troubleshooting |
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License |
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Open Source License Notice |
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Important Notes About Service |
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SpecificationsandGuide |
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Specifications |
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ENG-7
Soundbar Main Unit |
Soundbar Remote Control |
Subwoofer |
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x4 |
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Surround Speaker |
Power Cord (Subwoofer, Surround |
HDMI Cable |
(Left / Right) |
Speaker, Soundbar) (3903-001117) |
(BN39-01997A) |
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(M4xL10) |
Wall Mount Guide (AH63-04369C) |
Holder-Screw (AH61-04110A) |
Screw (6001-001202) |
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Bracket-Wall Mount (AH61-04119A) |
Rubber-Foot (BN67-00398L) |
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•• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
•• To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care.
•• For more information about the wallmount or rubber-foot, see pages 35~38.
•• Design,specifications,andAppscreenaresubjecttochangewithoutpriornotice.
•• The appearance of the accessories may differ slightly from the illustrations above.
ENG - 8
Position the product
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(Multi Function) Button |
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•• In standby mode, press the |
(Multi Function) button to turn on the Soundbar. |
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Display
Displays the product’s status and current mode.
D.IN HDMI Wi-Fi BT
(Mic On/Off) Button
Press the button to turn the microphone on or off.
(Volume) Button
Adjusts the volume.
•• WhenyouplugintheACcord,thepowerbuttonwillbeginworkingin4to6seconds.
•• Whenyouturnonthisunit,therewillbea4to5seconddelaybeforeitproducessound.
•• If you hear sounds from both the TV and Soundbar, go to the Settings menu for the TV audio and change the TV speaker to External Speaker.
ENG - 9
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POWER |
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DIGITAL AUDIO IN |
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ID SET |
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HDMI 2 |
SERVICE |
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ID SET |
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HDMI 1 |
NETWORK |
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HDMI TO TV |
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POWERConnect the Soundbar's AC power cable.
ID SET (WOOFER/REAR)
Press to connect the Soundbar to surround speakers and a subwoofer wirelessly.
NETWORK
Press to connect to a wireless network (Wi-Fi) via the SmartThings app.
SERVICE
Connect a USB storage device to upgrade the product's software.
DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an external device. (See page 27)
HDMI 1 /HDMI 2
Inputs digital video and audio signals simultaneously using an HDMI cable. Connect to the HDMI output of an external device. (See page 26)
HDMI TO TV (eARC/ARC)
Connect to the HDMI jack on a TV. (See page 21)
•• When disconnecting the power cord from a wall outlet, pull the plug. Do not pull the cable.
•• Do not connect this unit or other components to an AC outlet until all connections between components are complete.
ENG - 10
Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the back cover back into position.
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•• Auto Power Down Function |
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Power |
following situations: |
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–– In D.IN / HDMI / Wi-Fi / BT mode if |
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Press to select a source connected to the |
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PAIR |
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Soundbar. |
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Press the (Mute) button to mute the |
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Mute |
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MODE |
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VOL |
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ENG - 11
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SOUND |
You can select the desired sound mode by choosing STANDARD, SURROUND, GAME |
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PRO, or ADAPTIVE SOUND. |
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STANDARD |
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SOUND MODE |
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Outputs the original sound. |
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SURROUND SOUND |
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Providesawidersoundfieldthanstandard. |
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GAME PRO |
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Provides stereoscopic sound to immerse you in the action while gaming. |
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ADAPTIVE SOUND |
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Analyzesthecontentinrealtimeandautomaticallyprovidestheoptimalsoundfield |
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based on the characteristics of the content. |
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Switch the Soundbar to Bluetooth pairing mode. Press the button and wait for the “BT |
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PAIR |
PAIRING” screen to connect to a new Bluetooth device. |
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Bluetooth |
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PAIR |
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You can also play or pause music by pressing the button. |
Play / Pause
Up/Down/
Left/Right
Press the indicated areas to select Up/Down/Left/Right.
Press Up/Down/Left/Right on the button to select or set functions.
•• Music Skip
Press the Right buttontoselectthenextmusicfile.PresstheLeft button to select thepreviousmusicfile.
•• ID SET
Use this option when the Subwoofer or Surround Speakers are not connected or need reconnection.
While powered off, press and hold the Up button for 5 seconds to perform ID SET. (See page 18.)
ENG - 12
Sound Control
WOOFER
(BASS) LEVEL
When pressed, the setting items such as TREBLE, BASS, SYNC, CENTER LEVEL, SIDE LEVEL, FRONT TOP LEVEL, REAR LEVEL, REAR TOP LEVEL, and VIRTUAL ON/OFF are displayed in sequence. The desired item can be adjusted using the Up/Down buttons.
––To control the volume of the treble or bass sound, select TREBLE or BASS in Sound
Settings,andthenadjustthevolumebetween-6~+6byusingtheUp/Down buttons.
––Press and hold the(Sound Control) button for about 5 seconds to adjust the soundforeachfrequencyband.150Hz,300Hz,600Hz,1.2kHz,2.5kHz,5kHz,and
10kHz are selectable using the Left/Right buttons and each can be adjusted to a settingbetween-6to+6usingtheUp/Down buttons.
(Make sure the Sound mode is set to “STANDARD”.)
––To control the volume of the each speaker select CENTER LEVEL, SIDE LEVEL, or
FRONT TOP LEVEL inSoundSettings,andthenadjustthevolumebetween-6~+6by using the Up/Down buttons.
––If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
––SYNC is only supported for some functions.
––If Surround Speakers are connected, select REAR LEVEL or REAR TOP LEVEL and then use the Up/Down buttonstoadjustthevolumewithina-6to+6range.
––The VIRTUAL Speaker function can be turned ON/OFF by using the Up/Down buttons.
SOUND |
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SOUND |
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WOOFER |
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SOUNDBA |
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VOL |
VOL |
SOUNDBA |
Pushthebuttonupordowntoadjustthelevelofthewoofer(bass)to-12orbetween-6 to+6.Tosetthewoofer(bass)volumelevelto0(Default),pressthebutton.
VOLUME
SOUND |
SOUND |
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MODE |
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WOOFER |
SOUNDBA |
VOL |
SOUNDBA |
Push the button up or down to adjust the volume.
•• Mute
Press the VOL button to mute the sound. Press it again to unmute the sound.
ENG - 13
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Hidden Button |
Reference page |
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Remote Control Button |
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Function |
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WOOFER (Up) |
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TV remote control On/Off (Standby) |
page 15 |
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Up |
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ID SET |
page 18 |
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(Sound Control) |
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7BandEQ |
page 13 |
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Outputspecificationsforthedifferentsoundeffectmodes
Effect |
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2.0 ch |
2.1 ch |
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STANDARD |
5.1 ch |
5.1ch/7.1ch(DTS) |
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7.1.4ch |
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SURROUND |
5.1 ch |
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7.1ch |
9.1.4ch |
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7.1.4ch |
9.1.4ch |
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2.0 ch |
9.1.4ch |
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GAME PRO |
5.1 ch |
9.1.4ch |
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7.1ch |
9.1.4ch |
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7.1.4ch |
9.1.4ch |
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2.0 ch |
9.1.4ch |
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ADAPTIVE SOUND |
5.1 ch |
9.1.4ch |
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7.1ch |
9.1.4ch |
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7.1.4ch |
9.1.4ch |
•• For input sources Dolby Atmos and DTS:X, the effect modes that can be selected using the SOUND MODE button will not be available. (See above for the effect modes.)
•• IftheinputsourceisDolbyAtmos®,9.1.4channelsareoutputted.
•• The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit or the Subwoofer, contact the vendor you purchased the Soundbar from.
•• The Surround Speakers will not produce sounds for 2 channel output while STANDARD mode is in use. To enable sound for the Surround Speakers, change the effect mode to SURROUND.
ENG-14