Samsung HW-Q950T FULL MANUAL

FULL MANUAL

HW-Q950T

Imagine the possibilities

Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register

SAFETY INFORMATION

•• The following also applies to the Wireless Subwoofer (PS-WR95BB) and Surround Speakers (PS-SQ90BB-1, PS-SQ90BB-2).

SAFETY WARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).

NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Refer to the table below for an explanation of symbols which may be on your Samsung product.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol indicates that this product comes with important literature concerning operation and maintenance.

Class II product : This symbol indicates that a safety connection to electrical earth (ground) is not required.

If this symbol is not present on a product with a power cord, the product MUST have a reliable connection to protective earth (ground).

AC voltage : Rated voltage marked with this symbol is AC voltage.

DC voltage : Rated voltage marked with this symbol is DC voltage.

Caution. Consult Instructions for use : This symbol instructs the user to consult the user manual for further safety related information.

WARNING

•• Toreducetheriskoffireorelectricshock,do not expose this appliance to rain or moisture.

•• To prevent injury, this apparatus must be securelyattachedtothefloor/wallin accordance with the installation instructions.

•• This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

CAUTION

•• Do not expose this apparatus to dripping or splashing.Donotputobjectsfilledwith liquids, such as vases, on the apparatus.

•• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.

FCC NOTE (for U.S.A):

FCC Supplier’s Declaration of Conformity

Responsible Party - U.S. Contact Information:

Samsung Electronics America, Inc.

85 Challenger Road.

RidgefieldPark,NJ07660

Phone:1-800-SAMSUNG(726-7864)

FCC Compliance Statement :

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

ENG - 2

FCC Caution :

•• Anychangesormodificationsnotexpressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

•• ThisproductsatisfiesFCCregulationswhen shielded cables and connectors are used to connect the unit to other equipment.

To prevent electromagnetic interference with electric appliances, such as radios and televisions, use shielded cables and connectors for connections.

Class B FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

•• Reorienting or relocating the receiving antenna.

•• Increasing the separation between the equipment and receiver.

•• Connecting the equipment to an outlet that is on a different circuit than the radio or TV.

•• Consulting the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement :

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.

CALIFORNIA USA ONLY (Applicable for networking models only.)

This Perchlorate warning applies only to primary CR(Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA “Perchloate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/ perchlorate.”

Dispose unwanted electronics through an approvedrecycler.Tofindthenearestrecycling location, go to our website:www.samsung.com/ recyclingOrcall,1 800 SAMSUNG

WARNING: Cancer and Reproductive Harm

- www.P65Warnings.ca.gov.

Important Safety Instructions

Read these operating instructions carefully before using the unit. Follow all the safety instructions listed below. Keep these operating instructions handy for future reference.

1.Read these instructions.

2.Keep these Instructions.

3.Heed all warnings.

4.Follow all instructions.

5.Do not use this apparatus near water.

6.Clean only with dry cloth.

7.Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

ENG - 3

8.Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus(includingamplifiers)thatproduce heat.

9.Do not defeat the safety purpose of the polarized or grounding-type plug.

A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug doesnotfitintoyouroutlet,consultan electrician for replacement of the obsolete outlet.

10.Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11.Onlyuseattachments/accessoriesspecified by the manufacturer.

12.Use only with the cart, stand,

tripod, bracket, or table specifiedbythemanufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13.Unplug this apparatus during lightning storms or when unused for long periods of time.

14.Referallservicingtoqualifiedservice personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

PRECAUTIONS

1.Ensure that the AC power supply in your house complies with the power requirementslistedontheidentification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough spacearounditforventilation(3~4inches).

Make sure the ventilation slots are not covered.Donotplacetheunitonamplifiers or other equipment which may become hot. This unit is designed for continuous use.

To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.

2.During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.

3.Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.

4.Protect the product from moisture (i.e. vases),andexcessheat(e.g.afireplace)or equipment creating strong magnetic or electricfields.Unplugthepowercablefrom the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately

2 hours until the unit has reached room temperature before using.

5.The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight,orfire.Donotshortcircuit, disassemble, or overheat the battery. Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.

ENG-4

Fabric cleaning

Remove any dirt or stain on the product surface immediately.

Removing and cleaning can be less effective for some substances or if left for a prolonged time.

CAUTION

•• Use a vacuum cleaner or an adhesive lint roller to remove dust, handprints, and the likes.

––Some cleaning brushes may damage the product, depending on the materials they contain.

––Towels and cleaning clothes may leave lint or dirt on the product.

•• Do not use a nail or other tools to scratch the dirt off. It may damage the fabric.

•• To remove oil or liquid stains, use a clean white cloth moist with water. If the stain persists, wipe it with a mixture of water and neutral detergent (such as dishwashing soaps) and a cloth.

––A non-neutral detergent or cleaner may cause discoloration or fabric damage.

––After cleaning, use a dry cloth or hairdryer to dry the area.

––Do not use excessive force to avoid discoloration or fabric damage.

ENG - 5

CONTENTS

01

Checking the Components

 

8

02

Product Overview

 

9

 

Top Panel of the Soundbar

--------------------------

9

 

Bottom Panel of the Soundbar

--------------------------

10

03

Using the Soundbar Remote Control

 

11

 

Inserting Batteries before using the Remote Control (AA batteries X 2)

--------------------------

11

 

How to Use the Remote Control

--------------------------

11

 

Using the Hidden Buttons (Buttons with more than one function)

--------------------------

14

 

Outputspecificationsforthedifferentsoundeffectmodes

--------------------------

14

 

Adjusting the Soundbar volume with a TV remote control

--------------------------

15

04

Connecting the Soundbar

 

16

 

Connecting the power and units

--------------------------

16

 

–– Recommended Speaker Layout

--------------------------

17

 

–– Manually connecting the Subwoofer or Surround Speakers

--------------------------

18

 

–– LED Indicator Lights on the Rear of Subwoofer and

 

 

 

Surround Speakers

--------------------------

19

05

Using a wired connection to the TV

 

21

 

Method 1. Connecting with HDMI

--------------------------

21

 

–– Connecting the TV that supports HDMI ARC (Audio Return Channel) --------------------------

21

 

Method 2. Connecting using an Optical Cable

--------------------------

22

06

Using a wireless connection to the TV

 

24

 

Connecting via Bluetooth

--------------------------

24

07

Connecting an External Device

 

26

 

Method 1. Connecting using an HDMI Cable

 

 

 

(Capable of Dolby Atmos decoding and playback)

--------------------------

26

 

Method 2. Connecting using an Optical Cable

--------------------------

27

ENG-6

08

Connecting a Mobile Device

 

28

 

Method 1. Connecting via Bluetooth

--------------------------

28

 

Method 2. Connecting via Wi-Fi (Wireless Network)

--------------------------

31

 

ConfiguringAmazonAlexa

--------------------------

32

 

Using the Tap Sound

--------------------------

34

09

Installing the Wall Mount

 

35

 

Installation Precautions

--------------------------

35

 

Wallmount Components

--------------------------

35

 

Installing the Surround Speakers on a Wall

--------------------------

37

10

Installing the Soundbar above a TV Stand

 

38

 

Component

--------------------------

38

11

Software Update

 

39

 

Auto Update

--------------------------

39

 

USB Update

--------------------------

39

 

Initialization

--------------------------

39

12

Troubleshooting

 

40

13

License

 

42

14

Open Source License Notice

 

43

15

Important Notes About Service

 

43

16

SpecificationsandGuide

 

44

 

Specifications

--------------------------

44

ENG-7

01 CHECKING THE COMPONENTS

Soundbar Main Unit

Soundbar Remote Control

Subwoofer

 

(AH59-02767A) / Batteries

 

x 2

x4

 

 

 

Surround Speaker

Power Cord (Subwoofer, Surround

HDMI Cable

(Left / Right)

Speaker, Soundbar) (3903-001117)

(BN39-01997A)

 

x 2

x 2

 

 

 

 

(M4xL10)

Wall Mount Guide (AH63-04369C)

Holder-Screw (AH61-04110A)

Screw (6001-001202)

 

x4

 

Bracket-Wall Mount (AH61-04119A)

Rubber-Foot (BN67-00398L)

 

•• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

•• To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care.

•• For more information about the wallmount or rubber-foot, see pages 35~38.

•• Design,specifications,andAppscreenaresubjecttochangewithoutpriornotice.

•• The appearance of the accessories may differ slightly from the illustrations above.

ENG - 8

02 PRODUCT OVERVIEW

Top Panel of the Soundbar

Position the product

so that the

 

SAMSUNG logo is

 

located on the top.

 

 

 

 

(Multi Function) Button

 

 

•• In standby mode, press the

(Multi Function) button to turn on the Soundbar.

 

••

Press the

(Multi Function) button to change the input source.

 

••

Press the

(Multi Function) button for 3 seconds to call Alexa. Say with the button pressed to

 

 

enable voice recognition.

 

Display

Displays the product’s status and current mode.

D.IN HDMI Wi-Fi BT

(Mic On/Off) Button

Press the button to turn the microphone on or off.

(Volume) Button

Adjusts the volume.

•• WhenyouplugintheACcord,thepowerbuttonwillbeginworkingin4to6seconds.

•• Whenyouturnonthisunit,therewillbea4to5seconddelaybeforeitproducessound.

•• If you hear sounds from both the TV and Soundbar, go to the Settings menu for the TV audio and change the TV speaker to External Speaker.

ENG - 9

Samsung HW-Q950T FULL MANUAL

Bottom Panel of the Soundbar

 

POWER

 

 

 

 

 

 

DIGITAL AUDIO IN

 

 

(OPTICAL)

ID SET

 

HDMI 2

SERVICE

 

 

 

ID SET

 

 

(WOOFER/REAR)

 

HDMI 1

NETWORK

 

 

 

 

HDMI TO TV

 

 

(eARC/ARC)

POWERConnect the Soundbar's AC power cable.

ID SET (WOOFER/REAR)

Press to connect the Soundbar to surround speakers and a subwoofer wirelessly.

NETWORK

Press to connect to a wireless network (Wi-Fi) via the SmartThings app.

SERVICE

Connect a USB storage device to upgrade the product's software.

DIGITAL AUDIO IN (OPTICAL)

Connect to the digital (optical) output of an external device. (See page 27)

HDMI 1 /HDMI 2

Inputs digital video and audio signals simultaneously using an HDMI cable. Connect to the HDMI output of an external device. (See page 26)

HDMI TO TV (eARC/ARC)

Connect to the HDMI jack on a TV. (See page 21)

•• When disconnecting the power cord from a wall outlet, pull the plug. Do not pull the cable.

•• Do not connect this unit or other components to an AC outlet until all connections between components are complete.

ENG - 10

03USING THE SOUNDBAR REMOTE CONTROL

Inserting Batteries before using the Remote Control (AA batteries X 2)

Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the back cover back into position.

How to Use the Remote Control

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Turns the Soundbar on and off.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•• Auto Power Down Function

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The unit turns off automatically in the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power

following situations:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

–– In D.IN / HDMI / Wi-Fi / BT mode if

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

there is no audio signal for 18 minutes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press to select a source connected to the

 

 

 

 

 

 

 

PAIR

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Soundbar.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Source

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press the (Mute) button to mute the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

sound.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mute

Press it again to unmute the sound.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SOUND

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MODE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

VOL

 

WOOFER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SOUNDBAR

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ENG - 11

 

SOUND

You can select the desired sound mode by choosing STANDARD, SURROUND, GAME

 

 

PRO, or ADAPTIVE SOUND.

 

 

MODE

 

 

 

••

STANDARD

 

 

SOUND MODE

 

 

Outputs the original sound.

 

 

 

••

SURROUND SOUND

 

 

 

 

 

Providesawidersoundfieldthanstandard.

 

 

 

••

GAME PRO

 

 

 

 

 

Provides stereoscopic sound to immerse you in the action while gaming.

 

 

 

••

ADAPTIVE SOUND

 

 

 

 

 

Analyzesthecontentinrealtimeandautomaticallyprovidestheoptimalsoundfield

 

 

 

 

 

based on the characteristics of the content.

 

 

 

 

 

 

 

Switch the Soundbar to Bluetooth pairing mode. Press the button and wait for the “BT

 

 

PAIR

PAIRING” screen to connect to a new Bluetooth device.

 

 

 

 

 

 

 

Bluetooth

 

 

 

 

 

PAIR

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You can also play or pause music by pressing the button.

Play / Pause

Up/Down/

Left/Right

Press the indicated areas to select Up/Down/Left/Right.

Press Up/Down/Left/Right on the button to select or set functions.

•• Music Skip

Press the Right buttontoselectthenextmusicfile.PresstheLeft button to select thepreviousmusicfile.

•• ID SET

Use this option when the Subwoofer or Surround Speakers are not connected or need reconnection.

While powered off, press and hold the Up button for 5 seconds to perform ID SET. (See page 18.)

ENG - 12

Sound Control

WOOFER

(BASS) LEVEL

When pressed, the setting items such as TREBLE, BASS, SYNC, CENTER LEVEL, SIDE LEVEL, FRONT TOP LEVEL, REAR LEVEL, REAR TOP LEVEL, and VIRTUAL ON/OFF are displayed in sequence. The desired item can be adjusted using the Up/Down buttons.

––To control the volume of the treble or bass sound, select TREBLE or BASS in Sound

Settings,andthenadjustthevolumebetween-6~+6byusingtheUp/Down buttons.

––Press and hold the(Sound Control) button for about 5 seconds to adjust the soundforeachfrequencyband.150Hz,300Hz,600Hz,1.2kHz,2.5kHz,5kHz,and

10kHz are selectable using the Left/Right buttons and each can be adjusted to a settingbetween-6to+6usingtheUp/Down buttons.

(Make sure the Sound mode is set to “STANDARD”.)

––To control the volume of the each speaker select CENTER LEVEL, SIDE LEVEL, or

FRONT TOP LEVEL inSoundSettings,andthenadjustthevolumebetween-6~+6by using the Up/Down buttons.

––If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.

––SYNC is only supported for some functions.

––If Surround Speakers are connected, select REAR LEVEL or REAR TOP LEVEL and then use the Up/Down buttonstoadjustthevolumewithina-6to+6range.

––The VIRTUAL Speaker function can be turned ON/OFF by using the Up/Down buttons.

SOUND

 

SOUND

 

MODE

 

MODE

WOOFER

 

SOUNDBA

 

VOL

VOL

SOUNDBA

Pushthebuttonupordowntoadjustthelevelofthewoofer(bass)to-12orbetween-6 to+6.Tosetthewoofer(bass)volumelevelto0(Default),pressthebutton.

VOLUME

SOUND

SOUND

 

MODE

MODE

 

WOOFER

 

WOOFER

SOUNDBA

VOL

SOUNDBA

Push the button up or down to adjust the volume.

•• Mute

Press the VOL button to mute the sound. Press it again to unmute the sound.

ENG - 13

Using the Hidden Buttons (Buttons with more than one function)

 

Hidden Button

Reference page

 

 

 

Remote Control Button

 

Function

 

 

 

 

 

 

WOOFER (Up)

 

TV remote control On/Off (Standby)

page 15

 

 

 

 

Up

 

ID SET

page 18

 

 

 

 

(Sound Control)

 

7BandEQ

page 13

 

 

 

 

Outputspecificationsforthedifferentsoundeffectmodes

Effect

Input

Output

 

With Subwoofer & Surround Speaker

 

 

 

 

 

 

2.0 ch

2.1 ch

 

 

 

STANDARD

5.1 ch

5.1ch/7.1ch(DTS)

 

 

7.1ch

7.1ch

 

 

 

 

 

7.1.4ch

9.1.4ch

 

2.0 ch

9.1.4ch

SURROUND

5.1 ch

9.1.4ch

7.1ch

9.1.4ch

 

 

 

 

 

7.1.4ch

9.1.4ch

 

 

 

 

2.0 ch

9.1.4ch

 

 

 

GAME PRO

5.1 ch

9.1.4ch

7.1ch

9.1.4ch

 

 

7.1.4ch

9.1.4ch

 

2.0 ch

9.1.4ch

 

 

 

ADAPTIVE SOUND

5.1 ch

9.1.4ch

 

 

7.1ch

9.1.4ch

 

 

7.1.4ch

9.1.4ch

•• For input sources Dolby Atmos and DTS:X, the effect modes that can be selected using the SOUND MODE button will not be available. (See above for the effect modes.)

•• IftheinputsourceisDolbyAtmos®,9.1.4channelsareoutputted.

•• The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit or the Subwoofer, contact the vendor you purchased the Soundbar from.

•• The Surround Speakers will not produce sounds for 2 channel output while STANDARD mode is in use. To enable sound for the Surround Speakers, change the effect mode to SURROUND.

ENG-14

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