Samsung HW-K950/ZA User Manual

User manual

HW-K950

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Thank you for purchasing this Samsung product.

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GETTING STARTED

GETTING STARTED

SAFETY INFORMATION

● The following also applies to the Wireless Subwoofer (PS-KW1-1) and Surround Speakers (PS-KS2-1,

PS-KS2-2).

SAFETY WARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lighting flash and arrowhead within the

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

Class II product : This symbol indicates that a safety connection to electrical earth (ground) is not
required.

AC voltage : Rated voltage marked with this symbol is AC voltage

DC voltage : Rated voltage marked with this symbol is DC voltage.

Caution. Consult instructions for use : This symbol instructs the user to consult the user manual for
further safety related information.

triangle indicates that there is dangerous voltage
Inside the product.

The explanation point within the triangle
indicates that there are important instructions
accompanying the product.

WARNING

• To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

• To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation

instructions.

• This product contains chemicals known to the State of California to cause cancer and birth defects or other
reproductive harm.

CAUTION

• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the
apparatus.

• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power
plug must be easily and readily accessible at all times.

2

GETTING STARTED

FCC NOTE (for U.S.A):

Class B FCC Statement

The included module(s) has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one of the following measures:

• Reorienting or relocating the receiving antenna.

• Increasing the separation between the equipment and

receiver.

• Connecting the equipment to an outlet on a circuit
different from that to which the receiver is connected.

• Consulting the dealer or an experienced radio/TV
technician for help.

FCC Radiation Exposure Statement :

This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment.

This equipment should be installed and operated so
there is at least 8 inches (20 cm) between the radiator
and your body. This device and its antenna(s) must not
be co-located or operated in conjunction with any other
antenna or transmitter.

FCC Caution :

• Any changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate this equipment. This device
complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device
must accept any interference received, including
interference that may cause undesired operation.

• This product satisfies FCC regulations when shielded
cables and connectors are used to connect the unit to
other equipment. To prevent electromagnetic
interference with electric appliances, such as radios
and televisions, use shielded cables and connectors
for connections.

Important Safety Instructions

Read these operating instructions carefully before using the unit.
Follow all the safety instructions listed below. Keep these
operating instructions handy for future reference.

1) Read these instructions.

2) Keep these Instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with a dry cloth.

7) Do not block any ventilation openings. Install in accordance
with the manufacturer's instructions.

8) Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers)
that produce heat.

9) Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with
one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided plug
does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.

10) Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.

11) Only use attachments/accessories specified by the
manufacturer.

12) Use only with the cart, stand, tripod,
bracket, or table specified by the
manufacturer, or sold with the apparatus.
When a cart is used, use caution when
moving the cart/apparatus combination to
avoid injury from tip-over.

13) Unplug this apparatus during lightning storms or when
unused for long periods of time.

14) Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any
way, such as when the power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into
the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

LICENSES

Manufactured under license from Dolby Laboratories.
Dolby, Dolby Atmos, Dolby Audio, Dolby Digital Plus, Pro
Logic, and the double-D symbol are trademarks of Dolby
Laboratories.

For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS Licensing Limited.
DTS, the Symbol, & DTS and the Symbol together are
registered trademarks, and DTS 2.0 Channel is a
trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.

The terms HDMI and HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing LLC in the
United States and other countries.

3

ENG

GETTING STARTED

3.9 inch 3.9 inch

2.7 inch

3.9 inch

PRECAUTIONS

Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker
located on the back of your product. Install your product horizontally, on a suitable base (furniture), with enough space
around it for ventilation (3~4 inches). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers
or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect
the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.

During thunderstorms, disconnect the AC plug from the
wall outlet. Voltage peaks due to lightning could damage
the unit.

Protect the product from moisture (i.e. vases), and
excess heat (e.g. a fireplace) or equipment creating
strong magnetic or electric fields. Unplug the power
cable from the AC wall socket if the unit malfunctions.
Your product is not intended for industrial use. It is for
personal use only. Condensation may occur if your
product has been stored in cold temperatures. If
transporting the unit during the winter, wait approximately
2 hours until the unit has reached room temperature
before using.

Do not expose the unit to direct sunlight or other heat
sources. This could lead to overheating and cause the
unit to malfunction.

The battery used with this product contains chemicals
that are harmful to the environment. Do not dispose of
the battery in the general household trash. Do not
expose the battery to excess heat, direct sunlight, or fire.
Do not short circuit, disassemble, or overheat the battery.
Danger of explosion if the battery is replaced incorrectly.
Replace only with the same or equivalent type.
The batteries used with this product contain chemicals
that are harmful to the environment.

4

CONTENTS

2 GETTING STARTED

2 Safety Information

6 What’s Included

7 DESCRIPTIONS

7 Front / Right Side Panel

8 Bottom Panel

9 Remote Control

14 INSTALLATION

14 Installing the Soundbar

14 Installing the Wall Mount

17 Detaching the Soundbar from the Wall

18 Installing the Surround Speakers on a

Wall

19 CONNECTIONS

19 Connecting the Subwoofer and

Surround Speakers

21 Connecting to a TV

21 Connecting to a TV Using an HDMI (Digital)

Cable

22 Connecting to a TV Using a Digital Optical

Cable

23 Connecting to External Devices

23 Connecting Devices in Order to Use Dolby

Atmos®

24 HDMI Cable

24 Optical or Analog Audio Cable

GETTING STARTED

ENG

25 FUNCTIONS

25 Input Mode

26 Bluetooth

28 Using the Multiroom App

30 Using the Network Standby On

Function

31 Software Update

33 TROUBLESHOOTING

33 Troubleshooting

34 APPENDIX

34 Specifications

Figures and illustrations in this User Manual are
provided for reference only and may differ from
actual product appearance.

5

GETTING STARTED

WHAT’S INCLUDED

BEFORE READING THE USER’S MANUAL

Note the following terms before reading the user manual.

+ Icons used in this manual

Icon Term Definition

Caution

Note

Indicates a situation where a function does not operate or settings may be canceled.

Indicates tips or instructions on the page that help you operate a function.

Check for the supplied accessories shown below.

SOURCE

SOUND

LEVEL

EFFECT

VOL WOOFER

SOUNDBAR

Remote Control /

Batteries (AA Size)

(AH59-02745A / 4301-000101)

C C

CENTER LINE

Power Cord : 3 EA

(3903-001117)

C TYPE : 700mm

Wall Mount Guide

( AH63-04424A)

AC/DC Adapter

(for main unit)

(BN44-00887A)

Holder-Screw : 2 EA

(AH61-04110A)

HDMI Cable

(BN39-01583C)

Screw : 2 EA

(6003-001334)

Bracket-Wall Mount : 2 EA

(AH61-04119A)

● The appearance of the accessories may differ slightly from the illustrations above.

● To distinguish the left surround speaker from the right, check the label on the rear of each speaker.

● Depending on the region, the AC plug may vary in appearance, or it may be supplied integrated with the

adapter

6

DESCRIPTIONS

FRONT / RIGHT SIDE PANEL

1 /

Controls the volume level.
The numeric value of the volume level appears in the front panel
display.

(Volume) Button

DESCRIPTIONS

ENG

2 (Source) Button

Selects the D.IN, AUX, HDMI1, HDMI2, or BT input.

● To turn on BT PAIRING mode, press and hold this button in BT

mode.

3 (Power) Button

Turns the power on and off.

Display

Displays the current mode.

● When you plug in the AC cord, the power button will begin working in 4 to 6 seconds. When you press the

power button, there will be a 20 second delay before the unit produces sound.

● When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.

● If you want to enjoy sound only from the Soundbar, you must turn off the TV's speakers in the Audio Setup

menu of your TV. Refer to the owner's manual supplied with your TV.

Right Side

2 3

1

7

DESCRIPTIONS

DC 19V

SERVICE

Wi-Fi SETUP SPK ADD

DIGITAL AUDIO IN
(OPTICAL)

HDMI OUT
(TV-ARC)

HDMI IN 1

HDMI IN 2

AUX IN

BOTTOM PANEL

AUX IN

Connect to the Analog output of an external device.

DIGITAL AUDIO IN (OPTICAL)

Connect to the digital (optical) output of an external device.

HDMI OUT (TV-ARC)

Outputs digital video and audio signals simultaneously using an HDMI
cable.

HDMI IN 1, HDMI IN 2

Inputs digital video and audio signals simultaneously using an HDMI
cable. Use when connecting a supported external device.

AUX IN

DIGITAL AUDIO IN
(OPTICAL)

HDMI OUT
(TV-ARC)

HDMI IN 1

HDMI IN 2

LABEL

Wi-Fi SETUP

Press this button to connect your
Soundbar to your network using
Wi-Fi setup. (Requires a smart
device and the Samsung
Multiroom app. See page 28.)

Wi-Fi SETUP SPK ADD

DC 19V

SERVICE

SPK ADD

Press this button to connect the
Soundbar to a Samsung HUB
(purchased separately) or a network.
(Requires a smart device and the
Samsung Multiroom app.
See page 28.)

● When disconnecting the power cable of the AC power adaptor from a wall outlet, pull the plug.

Do not pull the cable.

● Do not connect this unit or other components to an AC outlet until all connections between components

are complete.

DC 19V
(Power Supply In)

Connect the AC/DC power
adaptor to the power supply
jack, and then connect the
AC/DC power adaptor plug to
a wall outlet.

8

SERVICE

USB micro jack. To upgrade the
product's software. Requires a
USB adapter. (Sold separately.)
See page 31.

REMOTE CONTROL

Turns the Soundbar on and off.

DESCRIPTIONS

ENG

Power

Surround Sound adds depth and spaciousness to the sound. Pressing the

SOUND button repeatedly cycles through the Surround Sound settings :

Press the indicated areas to select Up/Down/Left/Right. Press Up/Down/

You can also activate the Wi-Fi SETUP function by pressing and holding

You can also activate the SPK ADD function of the Soundbar by pressing

Press the Right button to select the next music; press the Left button to

Press and hold

The Anynet+ function lets you control the Soundbar with the remote from an

Press and hold the

Synchronizes the Soundbar to a connected Optical source via the Optical

jack so it turns on automatically when you turn on your TV. (See page 22)

ON - SURROUND SOUND, OFF - SURROUND SOUND

• OFF: Play sound through the original source channel.

the Up button on the remote for more than 5 seconds.

and holding the Down button of the remote for more than 5 seconds.

the Right

The Soundbar must be connected to the TV via an HDMI cable.

Left

button for about 5 seconds to turn the Auto Power

(Default :

The Auto Power Link function is only available in the D.IN mode.

• ON: Play sound over all the speakers.

Up/Down/Left/Right

Left/Right on the button to select or set functions.

select the previous music.

button for about 5 seconds

(Default : ON - ANYNET+ or OFF - ANYNET+)

Anynet+ compatible Samsung TV.

OFF - POWER LINK

to turn the Anynet+

Link function on or off.

or

ON - POWER LINK)

SOUND

Music Skip

Anynet+

function on or off.

Auto Power Link

SOUND

EFFECT

VOL WOOFER

SOURCE

LEVEL

EFFECT

You can select from 6 sound modes - STANDARD (Original Sound),

MUSIC, CLEAR VOICE, SPORTS, MOVIE, and NIGHT - depending on

Select the STANDARD mode if you want to enjoy the original sound.

Lets you apply dynamic range control to Dolby Digital tracks.

Press and hold the EFFECT button for about 5 seconds in standby mode

to toggle the DRC (Dynamic Range Control) function

● Operate the TV using the TV's remote control.

the content you want to listen to.

* DRC (Dynamic Range Control)

ON - DRC and OFF - DRC.

9

DESCRIPTIONS

SOUND

EFFECT

SOURCE

LEVEL

SOURCE

Press to select a source connected to the Soundbar.

* BT PAIRING mode

To turn on BT PAIRING mode in Bluetooth function, press and hold the

SOURCE button for more than 5 seconds.

Play / Pause (BT / WIFI)

p

Press the
Press the

button to pause a music temporarily.

p

button again to play the selected music.

LEVEL

The ATMOS Soundbar has 5.1.4 channel sound. Use this button to adjust
the volume of each of the speakers. Press this button, use the Left/Right
buttons to select a speaker, and then use the Up/Down buttons to increase
or decrease the level (volume).

FTRFTL

FL FR

C

Main Unit

STL

STR

VOL WOOFER

SL

Surround

Speaker L

Speaker

Front Left FL

Front Top Left FTL

Main Unit

Center C

Front Right FR

Front Top Right FTR

Surround Speaker L

Surround Speaker R

Surround Left SL

Surround Top Left STL

Surround Right SR

Surround Top Right STR

* Network Standby On/Off

Press and hold
Standby on or off.

the LEVEL

(See page 30)

Displayed on OLED

when adjusting the level

button for about 5 seconds

SR

Surround

Speaker R

to turn the Network

10

SOUND

EFFECT

LEVEL

VOL

WOOFER

SOUNDBAR

EFFECT

LEVEL

VOL

WOOFER

SOUNDBAR

LEVEL

WOOFER

EFFECT

LEVEL

WOOFER

EFFECT

LEVEL

VOL

WOOFER

SOUNDBAR

LEVEL

WOOFER

LEVEL

WOOFER

SOUNDBAR

EFFECT

LEVEL

VOL

WOOFER

SOUNDBAR

LEVEL

WOOFER

SOURCE

DESCRIPTIONS

(Sound Control)

Press to select TREBLE, BASS, or AUDIO SYNC. Then, use the
Up/Down buttons to adjust the TREBLE or BASS volume from -3 ~ +3.

Press and hold the

(Sound Control) button for about 5 seconds to

adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2KHz,

2.5KHz, 5KHz, and 10KHz are selectable (Left/Right) and each can be
adjusted to a setting between -6 ~ +6 (Up/Down).

If the Soundbar is connected to a digital TV and the video appears out of
sync with the audio, press the

(Sound Control) button to sync the audio

with the video. Use the Up/Down buttons to set the audio delay between
0 ms ~ 300 ms. In BT mode, the Audio Sync function may not available.

WOOFER

Push the button up or down to adjust the volume of the subwoofer to -12 or

-6 to +6.
Pressing the button reverts the subwoofer volume to level 0.

ENG

EFFECT

EFFECT

LEVEL

EFFECT

VOL

Push the button up or down to adjust the volume.

Mute

VOL WOOFER

Press the VOL button to mute the sound. Press it again to unmute the sound.

EFFECT

VOL

EFFECT

VOL

+ Controlling the Volume of Soundbar by using Your TV Remote Control

1. Press and hold the

2. "ON - TV REMOTE" appears on the Soundbar's display.

3. In the TV's menu, set the TV speaker to external speaker.

● Not available in TV ARC, BT, HDMI1 and HDMI2 modes. (Available only in D.IN (optical) and AUX

modes)

● On the TV remote control, only the volume and mute buttons are available. Other buttons are disabled.

● TV menus differ by manufacturer and model. Refer to the TV's user manual for further information.

● Manufacturers supporting this function:

- VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, GRUNDIG, Hisense, RCA
This function may not be compatible with your TV's remote depending on the remote control's manufacturer.

-

● To turn off this function, press the

"OFF - TV REMOTE" appears on the Soundbar's display.

SOUND

button for more than 5 seconds while the Soundbar is turned on.

SOUND

button for 5 seconds.

11