Samsung Galaxy Note 8 Operation Manual

SMARTPHONE
User Manual
Please read this manual before operating
your device and keep it for future reference.

Table of Contents

Special Features ..............................1
S Pen .......................................2
Hello Bixby ..................................2
Flexible Security .............................2
Water and Dust Resistance ....................3
Set Up Your Device .............................5
Assemble Your Device ........................6
Start Using Your Device ......................10
S Pen ......................................15
Learn About Your Device .......................17
Front View ..................................18
Back View
Navigation .................................21
Home Screen .............................. 25
Customize Your HomeScreen ............... 28
Notification Panel .......................... 33
SPen Functions ............................ 36
Edge Screen ............................... 42
Bixby ...................................... 47
Always On Display .........................48
Face Recognition ...........................50
Fingerprint Scanner .........................51
Iris Scanner ................................ 53
................................. 20
COM_N950U_EN_UM_TN_QH7_082917_FINAL
Multi Window
Enter Text ................................. 57
Emergency Mode ..........................60
.............................. 55
Apps .........................................62
Use Apps .................................. 63
Applications Settings .......................66
Calculator .................................68
Calendar .................................. 70
Camera and Video .......................... 73
Clock .....................................80
Contacts ..................................83
Email .....................................90
Galaxy Apps ............................... 93
Gallery ...................................94
Google Apps ............................... 99
.................................. 102
Internet
Messages ................................ 106
My Files ...................................110
PEN.UP ....................................112
Phone .....................................113
Samsung Connect ..........................122
Samsung Gear .............................122
Samsung Health .......................... 123
SamsungNotes ........................... 125
SamsungPay ..............................127
Samsung+ ................................ 130
Secure Folder ............................. 130
Smart Switch ............................. 130
XFINITY Apps ..............................131
iiiTable of Contents
Settings ....................................133
How to Use Settings ....................... 134
Connections ................................ 135
Wi-Fi ..................................... 136
Bluetooth ................................ 139
Phone Visibility ............................141
Data Usage ............................... 142
Airplane Mode ............................ 144
NFC and Payment .........................144
Mobile Hotspot ........................... 145
Tethering .................................148
Mobile Networks .......................... 149
Location .................................. 149
Nearby Device Scanning ....................151
Printing ...................................151
MirrorLink
Download Booster .........................152
Virtual Private Networks (VPN) ............ 153
Ethernet .................................154
Sounds and Vibration .........................155
Sound Mode .............................. 156
Easy Mute ................................ 156
Vibrations ................................ 156
Volume ...................................157
Ringtone ................................. 159
Notification Sounds ....................... 159
Do Not Disturb ............................ 160
System Sounds ........................... 160
Key-Tap Feedback ..........................161
Sound Quality and Effects ..................161
ivTable of Contents
.................................152
Separate App Sound
Notifications ............................... 163
Block App Notifications .................... 164
Customize App Notifications ............... 164
Smart Alert ............................... 16 4
Display ..................................... 165
Screen Brightness ......................... 166
Blue Light Filter ........................... 166
Screen Mode ...............................167
Screen Resolution ..........................167
Screen Zoom and Font ......................167
Full Screen Apps .......................... 168
Easy Mode ................................ 168
Icon Frames .............................. 168
LED Indicator ............................. 169
....................... 162
Status Bar ................................ 169
Screen Timeout ........................... 169
Block Accidental Touches .................. 169
Screen Saver .............................. 170
Smart Stay ............................... 170
One-Handed Mode .........................171
Device Maintenance ..........................172
Quick Optimization .........................173
Battery ....................................173
Performance Mode .........................174
Storage ...................................174
Memory ...................................176
Language and Input ........................177
Date and Time .............................181
Report Diagnostic Information ..............181
vTable of Contents
Reset
.................................... 182
Software Update ..........................184
Lock Screen andSecurity .................... 185
Screen Lock Types ......................... 186
Lock Screen and AOD Settings ..............187
Samsung Pass ............................ 188
Find My Mobile ...........................188
Unknown Sources ......................... 189
Secure Folder ............................. 189
App Permission Monitor ................... 189
Secure Startup ............................ 189
Encrypt SD Card ..........................190
View Passwords ........................... 190
Security Update Service ................... 190
Device Administration ......................191
Credential Storage .........................191
Advanced Security Settings .................192
Accounts ................................... 193
Samsung Cloud ........................... 194
My Profile ................................ 195
Add an Account ........................... 195
Backup and Restore ........................197
GoogleSettings ........................... 198
Accessibility ................................ 199
Vision ....................................200
Hearing .................................. 201
Dexterity and Interaction ..................202
More Accessibility Settings ................203
Accessibility Services ......................203
viTable of Contents
Other Settings
Help .....................................205
Manage Game Features ...................205
Device Assistance App .....................205
Dual Messenger ...........................206
About Phone .............................206
..............................204
Getting Help ...............................207
Videos ...................................208
Simulators ...............................208
Tips ......................................208
Samsung Care ............................208
Legal ........................................209
Legal Information ......................... 210
viiTable of Contents

Special Features

Learn about your mobile device’s special features.

S Pen

The S Pen™ is a stylus that assists you in performing various functions. For more information, see “SPen Functions” on page36.

Hello Bixby

Bixby responds to your voice commands and can help you understand your settings and set up your Samsung device.
For more information, see “Bixby” on page47.

Flexible Security

Use your face, fingerprint, or iris to unlock your device.
Face Recognition
Configure facial recognition security to add an extra layer of security when using your device.
For more information, see “Face Recognition” on page50.
2Special Features
Fingerprint Scanner
Use your fingerprint as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account.
For more information, see “Fingerprint Scanner” on page51.
Iris Scanner
Use iris recognition as an alternative to entering passwords in certain apps. You can also use your eyes to verify your identity when logging in to your Samsung account.
For more information, see “Iris Scanner” on page53.

Water and Dust Resistance

This device is rated IP68 using the Ingress Protection rating system.
For more information, see “Maintaining Water and Dust Resistance” on page214.
3Special Features

Getting Started

Learn about your mobile device hardware, assembly procedures, and how to get started using your new device.

Set Up Your Device

Learn how to set up your device
forthefirsttime.

Assemble Your Device

This section helps you to assemble your device.
Install the SIM Card and a
MemoryCard
When you subscribe to a cellular network, you are provided with a plug-in SIM card. During activation, your SIM card is loaded with your subscription details.
Warning: Small components such as SIM and Memory Cards can pose a choking risk. Please be careful when handling these cards to avoid damaging them.
You can also install an optional microSD™ memory
card (notincluded) to add more memory space to your
device. A memory card can be installed at any time. It is not necessary to install it prior to using the device.
Caution: Be careful when using the removal tool to eject an internal card tray.
1. Insert the removal tool into the hole on the
SIMcard/Memory card tray, and then push until the
tray pops out.
2. Place the SIM card on the tray with the gold contacts facing down.
3. Place the memory card on the tray with the gold contacts facing down.
4. Slide the SIM card/Memory card tray back into
theslot.
6Set Up Your Device
Note: Your device is IP68 rated for dust and water resistance. To maintain the water-resistant and dust-resistant features of your device, make sure
that the SIM card/Memory card tray openings are
maintained free of dust and water, and the tray is securely inserted prior to any exposure to liquids.
Formore information, see “Maintaining Water and Dust
Resistance” on page214.
Charge the Battery
Note: You should dry the inside of the charging port
before inserting a power connector to charge your device. If the charging port is not fully dry, your device may operate abnormally. For example, it may charge more slowly or overheat. For more information, see “Maintaining Water and Dust Resistance” on page214.
Your device is powered by a rechargeable, standard Li-Ion battery. A USB charger (charging head and USB
cable) is included with the device for charging the
battery from any standard outlet.
The battery comes partially charged. You can use the device while charging.
Note: For fastest charging times, use the Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging.
1. Insert the USB cable into the USB charger/ Accessory port.
7Set Up Your Device
Caution: Use only charging devices that are approved by Samsung. Samsung accessories are designed for
your device to maximize battery life. Usingother
accessories may void your warranty and may cause damage.
2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet.
3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete.
When to Charge the Battery
When the battery is low, your device conserves its remaining battery power by dimming the screen. When the battery level becomes too low, the device automatically turns off.
For a quick check of your battery level:
► View the battery charge indicator located in the top
right corner of your device’s display. Asolid color ( ) indicates a full charge.
While charging, the device and the charger may become hot when using wireless charging or fast charging. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation.
The charger may stop charging if the battery becomes too hot.
If the device heats up while charging the battery:
1. Disconnect the charger from the device and close any running apps.
2. Wait for the device to cool down, and then begin charging the device again.
If the lower part of the device overheats,
check for damage to the connected USB cable. Replace the damaged USB cable with a new Samsung-approved cable.
If using a wireless charger, do not place foreign
materials between the device and the wireless charger.
8Set Up Your Device
Micro-USB Connector
You can use a Micro-USB cable to connect your device to a computer with the included Micro-USB connector.
Note: The Micro-USB connector does not support On-the-Go USB accessories.
Adaptive Fast Charging
Reverse Charging
The included On-the-Go adapter allows you to charge another device through a USB cable.
Youcan also use the On-the-Go adapter for transferring
contacts, photos, and other content from an old device. For more information, see “Transfer Data from Your Old Device” on page13.
9Set Up Your Device

Start Using Your Device

Turn Your Device On or Off
The instructions below explain how to turn your device on or off.
To turn the device on:
► Press and hold the Power key until the device
turnson.
To turn the device off:
1. Press and hold the Power key.
2. Tap Power off, and confirm if prompted.
Lock or Unlock Your Device
Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out.
To lock the device:
► Press the Power key.
The default Screen lock on your device is Swipe.
Tochoose a secure screen lock, see “Set a Secure Screen
Lock” on page186.
To unlock the device:
► Press the Power key or double-tap Home, and
then drag your finger across the screen.
10Set Up Your Device
Use the Setup Wizard
The first time you turn your device on, a Welcome screen is displayed. It guides you through the basics of setting up your device.
Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features, and more.
Google Account
Your new device uses your Google™ Account to fully utilize its Android™ features.
To set up a GoogleAccount on your device, use
Accounts settings.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Accounts.
3. Tap Addaccount > Google.
Factory Reset Protection
When you sign in to a Google Account on your device, Factory Reset Protection is activated. Factory Reset
Protection (FRP) prevents other people from using
your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device.
You will not be able to access the device after a factory
data reset if you do not have your GoogleAccount
username and password. For more information, see “Factory Data Reset” on page182.
Caution: Before shipping your device back to Samsung or taking it to your nearest Samsung-authorized service center, you should remove your Google Account before resetting the device back to factory settings. For more information, visit samsung.com/us/support/frp.
11Set Up Your Device
Enable Factory Reset Protection
Adding a Google Account to your device automatically activates the FRP security feature.
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Accounts> Google.
3. Tap Moreoptions > Remove account.
Samsung Account
Create a Samsung account for access to Samsung content and apps on your device.
To set up a Samsung account on your device, use Accounts settings.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Accounts.
3. Tap Addaccount > Samsungaccount.
12Set Up Your Device
Add an Email Account
Old Device
New Galaxy
Use the Email app to view and manage all your email
accounts in oneapp.
To set up an email account on your device, use Accounts settings.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Cloud and accounts > Accounts.
3. Tap Addaccount > Email.
Transfer Data from Your Old Device
Use Smart Switch™ to transfer contacts, photos, and other content from your old device. You can also use the included On-the-Go adapter to copy content quickly and easily from your old device, without installing the Smart Switch app.
Note: The USB option must be set to Media device
(MTP) on the other device. Transferring content with
a USB cable may increase battery consumption. Make sure your battery is fully charged.
13Set Up Your Device
To use Smart Switch:
1. From a Home screen, swipe up to access Apps, and then tap Settings> Cloud and accounts > SmartSwitch.
2. Follow the prompts and select the content to transfer.
Visit samsung.com/smartswitch for more information and to learn how to use the On-the-Go adapter to transfer content faster.
Set Up Your Voicemail
Use the Phone app to set up your voicemail.
1. From a Home screen, tap Phone, and touch and hold the 1 key.
2. Follow the tutorial to create a password, record a greeting, and record your name.
For more information on voicemail, see“Voicemail” on page120.
14Set Up Your Device

S Pen

The S Pen is a stylus that assists you in performing various functions.
For more information about the functions S Pen can perform, see “SPen Functions” on page36.
S Pen button
Note: To maintain the water-resistant and dust-resistant features of your device, make sure that
the SPen slot and opening are both maintained free of
dust and water, and the pen is securely inserted prior to any exposure to liquids.
Remove S Pen
The S Pen stores inside your device for convenient access.
1. Push the SPen inward and release it.
2. Slide the SPen out the rest of the way using the
notch on the end of the SPen.
15Set Up Your Device
Replace the S Pen Tip
You can replace the tip of the SPen with the includedkit.
To replace thetip:
1. Use tweezers to pull out the S Pen tip.
2. Insert the new pen tip and press until it clicks in place.
16Set Up Your Device

Learn About Your Device

Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard.

Front View

Proximity sensors
Iris detection LED
Earpiece
Front camera
Iris scanner
Volume keys
Power key
Bixby key
Devices and software are constantly evolving — the illustrations you see here are for reference only.
18Learn About Your Device
S Pen
Proximity sensor
Turns off the screen and disables touch
-
functionality during a call when the device is in close proximity to the body.
Turns the screen back on and enables touch
-
functionality during a call when the device is outside a specific range from the body.
Power key
Press to turn the screen on or off.
-
Press and hold to select a power control option.
-
Press twice quickly to launch the camera.
-
19Learn About Your Device
Volume keys
Adjust the volume for ringtones, calls,
-
notifications, and system sounds.
In the camera app, press a volume key to take a
-
photo.
Bixby key
Launch Bixby. For more information, see “Bixby”
-
on page47.
S Pen
Detach the S Pen stylus for a variety of
-
helpful functions. For more information, see“SPen Functions” on page36.

Back View

Microphone
Flash
Dual camera
Heart rate sensor
Speaker
Microphone
Devices and software are constantly evolving — the illustrations you see here are for reference only.
Fingerprint sensor
Headset jack
USB charger/Accessory port
20Learn About Your Device

Navigation

Learn the basics for navigating through your device.
Touchscreen Navigation
Please note that a touchscreen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty.
Tap
Lightly tap items to select or launch them.
Tap the keyboard to enter characters ortext.
Tap an item to select it.
Tap an app shortcut to launch the application.
Double -Tap
Lightly tap items twice to select or launch them.
Double-tap an image to zoom in or out.
Touch and Hold
Touch and hold items to activate them.
Touch and hold a field to display a pop-up menu of
options.
Swipe
Lightly drag your finger vertically or horizontally across the screen.
Swipe the screen to unlock the device.
Swipe the screen to scroll through the Homescreens
or menu options.
21Learn About Your Device
Drag
Touch and hold an item, and then move it to a new location.
Drag an app shortcut to add it to a Home screen.
Drag a widget to place it in a new location on a
Homescreen.
Pinch and Spread
Pinch the screen using your thumb and forefinger or spread by moving your fingers apart.
Spread your fingers on the screen to zoom in while
viewing a picture or a web page.
Pinch the screen to zoom out while viewing a picture
or a webpage.
Common Options
Many of the following common options are usually available on various screens:
Moreoptions: Tap to view more menu options for
a screen. This often allows you to select items to delete or share.
Delete: Tap to select items to delete.
Share: Tap to select items to share, and then
choose a sharing method.
Edit: Tap to customize the screen.
On/Off: Tap to turn the option on ( ) or
off ( ).
Menu: Tap to view available options for thefield.
22Learn About Your Device
Navigation Bar
The Navigation bar, at the bottom of the screen, displays the navigation keys.
To view the navigation keys in full screen mode:
► Swipe up from the bottom of the screen to display
the Navigation bar.
Navigation keys
Hide/Show
Full Screen Mode
The navigation keys are hidden in full screen mode. When hidden, you can still use Home by touching and holding the area of the screen where the icon is normally displayed.
To enter or exit full screen mode:
► Double-tap the Hide/Show icon to the left of the
navigation keys.
Navigation Bar Settings
You can configure the Navigation bar background color and button layout.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > Display > Navigation bar for the
following settings:
Show and hide button: Add a button on the left
side of the navigation bar to show or hide the navigation bar.
Background color: Choose a color for the
background of the Navigation bar.
Hard press Home button: Adjust the amount of
pressure needed to touch and hold Home by moving the slider.
23Learn About Your Device
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