Samsung Galaxy J7 Prime User Manual

SMARTPHONE
User Manual
Please read this manual before operating
your device and keep it for future reference.

Table of Contents

Special Features ..............................1
Side Speaker .................................2
Set Up Your Device .............................4
Assemble Your Device ........................5
Start Using Your Device ......................10
Set Up Your Device ..........................11
Learn About Your Device .......................15
Front View ..................................16
Back View ..................................18
Home Screen ...............................19
Navigation
Entering Text ..............................30
Multi Window .............................. 33
Emergency Mode .......................... 35
................................ 28
Apps .........................................37
Using Apps ................................ 38
Applications Settings ........................41
Calculator .................................43
Calendar ..................................44
Camera and Video .......................... 47
Clock ..................................... 52
MET_J727T1_EN_UM_TN_QD7_051017_FINAL
Contacts
Email .....................................62
Galaxy Apps ............................... 65
Gallery ...................................66
Google Apps ............................... 70
Internet ................................... 73
Messages ..................................77
MetroPCS Apps ............................ 82
My Files ...................................84
Phone ..................................... 86
Samsung Gear ............................. 96
SamsungNotes ............................ 97
Samsung+ ................................. 99
Secure Folder .............................. 99
.................................. 55
Settings ....................................100
How to Use Settings ........................101
Connections ................................ 102
Wi‑Fi ..................................... 103
Bluetooth ................................ 106
Data Usage ............................... 108
Airplane Mode .............................110
Mobile Hotspot ............................111
Tethering ..................................113
Mobile Networks ...........................114
Location ...................................114
Nearby Device Scanning ....................116
Printing ...................................116
Virtual Private Networks (VPN) .............117
iii Table of Contents
Sounds and Vibration
Sound Mode .............................. 120
Easy Mute ................................ 120
Vibrations ................................ 120
Volume ...................................121
Ringtone ..................................122
Notification Sounds ....................... 123
Do Not Disturb ............................ 123
System Sounds ........................... 124
Key‑Tap Feedback ......................... 124
Sound Quality and Effects ................. 125
Notifications .................................126
Block App Notifications .....................127
Customize App Notifications ................127
Smart Alert ................................127
.........................119
Display ..................................... 128
Screen Brightness ......................... 129
Screen Zoom and Font ..................... 129
Home Screen ............................. 130
Easy Mode ................................ 130
Icon Frames ...............................131
Status Bar .................................131
Screen Timeout ............................131
Screen Saver ...............................132
One‑Handed Mode .........................132
Wallpapers and Themes ..................... 133
Wallpapers ............................... 134
Themes .................................. 134
Icons ..................................... 134
iv Table of Contents
Device Maintenance
Quick Optimization ........................ 136
Battery ................................... 136
Storage ...................................137
Memory .................................. 139
Language and Input ....................... 139
Date and Time ............................ 142
Report Diagnostic Info ..................... 142
Reset .................................... 142
Factory Data Reset ........................143
Software Update ..........................144
Lock Screen and Security .................... 145
Set a Screen Lock ......................... 146
Find My Mobile ............................147
Unknown Sources ..........................147
......................... 135
Secure Folder ............................. 148
Secure Startup ............................ 148
Encrypt SD Card ..........................148
Set Up SIM Card Lock ...................... 149
View Passwords ........................... 149
Security Update Service ................... 149
Device Administration ..................... 150
Credential Storage ........................150
Advanced Security Settings .................151
Accounts ....................................152
Samsung Cloud ........................... 153
Add an Account ........................... 154
Backup and Restore ....................... 156
GoogleSettings ............................157
v Table of Contents
Accessibility
Vision .................................... 160
Hearing ...................................161
Dexterity and Interaction .................. 162
More Accessibility Settings ................ 162
Accessibility Services ...................... 163
Other Settings .............................. 164
About Device ............................. 165
Help ..................................... 165
................................ 159
Getting Help ...............................166
Videos ....................................167
Simulators ................................167
Tips .......................................167
Samsung Support ..........................167
Legal ........................................168
Legal Information ......................... 169
vi Table of Contents

Special Features

Learn about your mobile device’s special features.

Side Speaker

This device features the speaker on the side of the device.
Speaker
2Special Features

Getting Started

Learn about your mobile device
hardware, assemblyprocedures, and how to get started usingyour
new device.

Set Up Your Device

Learn how to set up your device for the
firsttime.

Assemble Your Device

This section helps you to assemble your device.
Remove the Back Cover
► Lift the cover up and to the left of the device.
Caution: When removing the back cover, use the
slotnext to the Volume key to gently lift the cover
off. Pulling on the Speaker (located next to the
Powerbutton) may cause damage.
Set Up Your Device 5
Do not pull
onSpeaker
Warning: Do not bend or twist the back cover excessively. Using excessive force on the cover during removal or installation of an internal component can cause the material to break.
Install the SIM Card
When you subscribe to a cellular network, you are provided with a plug‑in SIM card. During activation, your SIM card is loaded with your subscription details.
Warning: Please be careful when handling the SIMcard to avoid damaging it. Keep all SIM cards outof reach of
small children.
► Carefully slide the SIM card into the SIM card slot.
Make sure that the card’s gold contacts face
down into the device and that the card is positioned as shown.
Set Up Your Device 6
Install an Optional Memory Card
You can install a microSD™ memory card (notincluded)
to add more memory space to yourdevice.
A memory card can be installed at any time. It is not necessary to install it prior to using the device.
► Slide the memory card into the slot with the gold
contacts facing down.
Set Up Your Device 7
Install the Battery
The battery is installed in the back of the device.
1. Insert the battery into the opening on the back of the device, making sure the connectors align.
2. Gently press down to secure the battery.
Replace the Back Cover
The back cover should be replaced before using
thedevice.
1. Place the back cover onto the back of the device and press down.
2. Press along the edge of the back cover until you have a secure seal.
Set Up Your Device 8
Charge the Battery
Your device is powered by a rechargeable, standard Li‑Ion battery. A USB charger (charging head and USB cable) is included with the device for charging the battery from any standard outlet.
The battery comes partially charged. You can use the device while charging.
1. Insert the USB cable into the USB charger/ Accessory port.
Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage.
2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet.
3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete.
When to Charge the Battery
When the battery is low and only a few minutes of operation remain, the device sounds a warning tone at regular intervals.
In this condition, your device conserves its remaining battery power by dimming the screen.
Set Up Your Device 9
When the battery level becomes too low, the device automatically turns off.
For a quick check of your battery level:
► View the battery charge indicator located in the top
right corner of your device’s display. Asolid color ( ) indicates a full charge.
You can also choose to display a percentage value. Viewing a percentage value can provide a better idea of the remaining charge on the battery. For more information, see “Battery” on page136.
While charging, the device and the charger may become hot. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation.
The charger may stop charging if the battery becomes too hot.
If the device heats up while charging the battery:
1. Disconnect the charger from the device and close any running apps.
2. Wait for the device to cool down, and then begin charging the device again.
If the lower part of the device overheats,
check for damage to the connected USB cable. Replace the damaged USB cable with a new Samsung‑approved cable.
Set Up Your Device 10

Start Using Your Device

Turn Your Device On or Off
The instructions below explain how to turn your device on or off.
To turn the device on:
► Press and hold the Power key until the device
turnson.
To turn the device off:
1. Press and hold the Power key.
2. Tap Power off, and confirm if prompted.
Lock or Unlock Your Device
Use your device’s screen lock features to secure your device.
By default, the device locks automatically when the screen times out.
To lock the device:
► Press the Power key.
The default Screen lock on your device is Swipe. Tochoose a more secure screen lock, see “Set a Screen Lock” on page146.
To unlock the device:
► Press the Power key or Home key, and then drag
your finger across the screen.
Set Up Your Device 11
Restart the Device
If your device stops responding to taps or finger
gestures and you are unable to turn it off, youcan
restart your device.
► Press and hold the Power key and the
Volumedown key at the same time for morethan
seven seconds.

Set Up Your Device

Use the Set Up Wizard
The first time you turn your device on, a Welcome screen is displayed. It guides you through the basics of setting up your device.
Follow the prompts to choose a default language, connect to a Wi‑Fi® network, set up accounts, choose location services, learn about your device’s features, and more.
Google Account
Your new device uses your Google™ Account to fully utilize its Android™ features, including Gmail™, and the Google Play™ store.
When you turn on your device for the first time, set up your existing Google Account or create a new
GoogleAccount.
– or –
To create a new Google Account or set up your
GoogleAccount on your device at any time, use
Accounts settings.
1. From a Home screen, tap Apps > Settings.
2. Tap Cloud and accounts > Accounts.
3. Tap Addaccount > Google.
Set Up Your Device 12
Factory Reset Protection
When you sign in to a Google Account on your device, Factory Reset Protection is activated. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device.
You will not be able to access the device after a factory
data reset if you do not have your GoogleAccount
username and password. For more information, see “Factory Data Reset” on page143.
Caution: Before shipping your device back to Samsung or taking it to your nearest Samsung‑authorized service center, you should remove your Google Account before resetting the device back to factory settings. For more information, visit: samsung.com/us/support/frp.
Enable Factory Reset Protection
Adding a Google Account to your device automatically activates the Factory Reset Protection (FRP) security feature.
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.
1. From a Home screen, tap Apps > Settings.
2. Tap Cloud and accounts > Accounts > Google.
If you have more than one Google Account set
up on your device, tap the Google Account you want to remove.
3. Tap Moreoptions > Remove account.
Set Up Your Device 13
Samsung Account
Create a Samsung account for access to Samsung content and apps on your device. When you turn on your device for the first time, set up your existing Samsung account or create a new Samsung account.
– or –
To create a new Samsung account or set up your Samsung account on your device at any time, use Accounts settings.
1. From a Home screen, tap Apps > Settings.
2. Tap Cloud and accounts > Accounts.
3. Tap Addaccount > Samsungaccount.
Add an Email Account
Use the Email app to view and manage all your email
accounts in oneapp.
When you turn on your device for the first time, set up your existing email account or create a new email account.
– or –
To create a new email account or set up your email account on your device at any time, use Accounts settings.
1. From a Home screen, tap Apps > Settings.
2. Tap Cloud and accounts > Accounts.
3. Tap Addaccount > Email.
Set Up Your Device 14
Transfer Data from Your Old Device
Easily transfer your photos, videos, music, apps and more with Samsung Smart Switch™.
Get started today at samsungsmartswitch.com.
Set Up Your Voicemail
You can access your voicemail from a Home screen.
1. From the Home screen, tap Phone > Voicemail.
2. Follow the tutorial to create a password, record a
greeting, and record your name.
For more information on voicemail, see “Voicemail” on page93.

Learn About Your Device

Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard.

Front View

Microphone
Earpiece
Front camera
Volume keys
Recent apps
Home key
*Devices and software are constantly evolving — the illustrations you see here are for reference only.
Learn About Your Device 16
Proximity sensors
Power key
Back
Proximity sensor
Turns off the screen and disables touch
-
functionality when the device is in close proximity to the human body.
Turns the screen back on and enables touch
-
functionality when the device is outside a specific range from the human body.
Power key
Briefly press to turn on or off the screen.
-
Press and hold to select a power control option.
-
Home key
Press and hold to launch Google.
-
Press twice to launch the camera.
-
Learn About Your Device 17
Volume keys
Adjust the volume for ringtones, calls, or
-
notifications.
In the camera app, press a volume key to take
-
aphoto.

Back View

Rear camera
Speaker
Headset jack
USB charger/Accessory port
*Devices and software are constantly evolving — the illustrations you see here are for reference only.
Learn About Your Device 18
Flash
Microphone

Home Screen

*Devices and software are constantly evolving — the illustrations you see here are for reference only.
Learn About Your Device 19
Status bar
App shortcuts
Home screen indicator
Status Bar
The Status bar at the top of the Home screen provides device information (such as network status, battery charge, and time) on the right side and notification alerts on the left.
Status Icons
Battery full
Battery low
Battery charging
Vibrate mode
Mute mode
Learn About Your Device 20
4G LTE™ active
Signal strength
Network not available
Wi‑Fi active
Wi‑Fi available
Notification Icons
Missed call
Call in progress
Call on hold
New email
New Gmail
New voicemail
Learn About Your Device 21
New message
File download in progress
File upload in progress
GPS active
App updates available
App updates complete
Notifications
Quick settings
Notification cards
*Devices and software are constantly evolving — the illustrations you see here are for reference only.
Learn About Your Device 22
Settings
View all
View the Notification Panel
You can access the Notification panel from any
Homescreen.
1. Drag the Status bar down to display the
Notificationpanel.
2. Swipe down the list to see notification details.
To open an item, tap it.
To clear a single notification, drag the
notification left or right.
To clear all notifications, tap Clear all.
3. Drag upward from the bottom of the screen or tap
Back to close the Notification panel.
Learn About Your Device 23
Quick Settings
In addition to notifications, the Notification panel also provides quick access to device functions such as Wi‑Fi, allowing you to quickly turn them on or off.
To view additional Quick settings and customize the Quick settings that display:
1. Drag the Status bar down to display the
Notificationpanel.
2. Drag View all downward.
Tap a setting to turn it on or off.
Tap More options to edit Quick settings
ortochange the button layout.
3. Drag View all upward to close the
Quicksettings.
Customize Your Home Screen
Screens
Your device comes with multiple Home screens to hold app shortcuts and widgets. You can add, remove, change the order of screens, as well as choose a different main Home screen.
1. From a Home screen, pinch the screen.
2. Use these options to manage screens:
Remove a screen: Touch and hold a screen, and
then drag it to Remove.
Set a screen as the main Home screen: Tap
Main Home screen at the top of a screen.
This screen is displayed when you press the
Homekey.
Change the order of screens: Touch and hold a
screen, and then drag it to a newposition.
Add a screen: Swipe to the end of the screens,
and then tap Add.
Learn About Your Device 24
Wallpapers and Themes
Set visual themes for all system screens and icons on your device. Change the look of the Home and
Lockscreens with wallpaper. You can display a favorite
picture or choose from preloaded wallpapers.
1. From a Home screen, pinch the screen.
2. Tap Wallpapers and themes to customize.
For more information, see “Wallpapers and Themes” on page133.
Widgets
Widgets are simple application extensions that run on a Home screen. There are many kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
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