Samsung Galaxy J7 Prime User Manual

SMARTPHONE

User Manual

Please read this manual before operating

your device and keep it for future reference.

Special Features ..............................1

Side Speaker .................................2

Getting Started .............................. 3

Set Up Your Device .............................4

Assemble Your Device ........................5

Start Using Your Device ......................10

Set Up Your Device ..........................11

Learn About Your Device .......................15

Front View ..................................16

Back View ..................................18

Home Screen ...............................19

Navigation

Entering Text ..............................30

Multi Window .............................. 33

Emergency Mode .......................... 35

................................ 28

Apps .........................................37

Using Apps ................................ 38

Applications Settings ........................41

Calculator .................................43

Calendar ..................................44

Camera and Video .......................... 47

Clock ..................................... 52

MET_J727T1_EN_UM_TN_QD7_051017_FINAL

Contacts

Email .....................................62

Galaxy Apps ............................... 65

Gallery ...................................66

Google Apps ............................... 70

Internet ................................... 73

Messages ..................................77

MetroPCS Apps ............................ 82

My Files ...................................84

Phone ..................................... 86

Samsung Gear ............................. 96

SamsungNotes ............................ 97

Samsung+ ................................. 99

Secure Folder .............................. 99

.................................. 55

Settings ....................................100

How to Use Settings ........................101

Connections ................................ 102

Wi‑Fi ..................................... 103

Bluetooth ................................ 106

Data Usage ............................... 108

Airplane Mode .............................110

Mobile Hotspot ............................111

Tethering ..................................113

Mobile Networks ...........................114

Location ...................................114

Nearby Device Scanning ....................116

Printing ...................................116

Virtual Private Networks (VPN) .............117

iii Table of Contents

Sounds and Vibration

Sound Mode .............................. 120

Easy Mute ................................ 120

Vibrations ................................ 120

Volume ...................................121

Ringtone ..................................122

Notification Sounds ....................... 123

Do Not Disturb ............................ 123

System Sounds ........................... 124

Key‑Tap Feedback ......................... 124

Sound Quality and Effects ................. 125

Notifications .................................126

Block App Notifications .....................127

Customize App Notifications ................127

Smart Alert ................................127

.........................119

Display ..................................... 128

Screen Brightness ......................... 129

Screen Zoom and Font ..................... 129

Home Screen ............................. 130

Easy Mode ................................ 130

Icon Frames ...............................131

Status Bar .................................131

Screen Timeout ............................131

Screen Saver ...............................132

One‑Handed Mode .........................132

Wallpapers and Themes ..................... 133

Wallpapers ............................... 134

Themes .................................. 134

Icons ..................................... 134

iv Table of Contents

Device Maintenance

Quick Optimization ........................ 136

Battery ................................... 136

Storage ...................................137

Memory .................................. 139

Language and Input ....................... 139

Date and Time ............................ 142

Report Diagnostic Info ..................... 142

Reset .................................... 142

Factory Data Reset ........................143

Software Update ..........................144

Lock Screen and Security .................... 145

Set a Screen Lock ......................... 146

Find My Mobile ............................147

Unknown Sources ..........................147

......................... 135

Secure Folder ............................. 148

Secure Startup ............................ 148

Encrypt SD Card ..........................148

Set Up SIM Card Lock ...................... 149

View Passwords ........................... 149

Security Update Service ................... 149

Device Administration ..................... 150

Credential Storage ........................150

Advanced Security Settings .................151

Accounts ....................................152

Samsung Cloud ........................... 153

Add an Account ........................... 154

Backup and Restore ....................... 156

GoogleSettings ............................157

v Table of Contents

Accessibility

Vision .................................... 160

Hearing ...................................161

Dexterity and Interaction .................. 162

More Accessibility Settings ................ 162

Accessibility Services ...................... 163

Other Settings .............................. 164

About Device ............................. 165

Help ..................................... 165

................................ 159

Getting Help ...............................166

Videos ....................................167

Simulators ................................167

Tips .......................................167

Samsung Support ..........................167

Legal ........................................168

Legal Information ......................... 169

vi Table of Contents

Special Features

Learn about your mobile device’s special features.

Side Speaker

This device features the speaker on the side of the device.

Speaker

2Special Features

Getting Started

Learn about your mobile device

hardware, assemblyprocedures, and how to get started usingyour

new device.

Set Up Your Device

Learn how to set up your device for the

firsttime.

Assemble Your Device

This section helps you to assemble your device.

Remove the Back Cover

► Lift the cover up and to the left of the device.

Caution: When removing the back cover, use the

slotnext to the Volume key to gently lift the cover

off. Pulling on the Speaker (located next to the

Powerbutton) may cause damage.

Set Up Your Device 5

Do not pull

onSpeaker

Warning: Do not bend or twist the back cover excessively. Using excessive force on the cover during removal or installation of an internal component can cause the material to break.

Install the SIM Card

When you subscribe to a cellular network, you are provided with a plug‑in SIM card. During activation, your SIM card is loaded with your subscription details.

Warning: Please be careful when handling the SIMcard to avoid damaging it. Keep all SIM cards outof reach of

small children.

► Carefully slide the SIM card into the SIM card slot.

Make sure that the card’s gold contacts face

•

down into the device and that the card is positioned as shown.

Set Up Your Device 6

Install an Optional Memory Card

You can install a microSD™ memory card (notincluded)

to add more memory space to yourdevice.

A memory card can be installed at any time. It is not necessary to install it prior to using the device.

► Slide the memory card into the slot with the gold

contacts facing down.

Set Up Your Device 7

Install the Battery

The battery is installed in the back of the device.

1. Insert the battery into the opening on the back of the device, making sure the connectors align.

2. Gently press down to secure the battery.

Replace the Back Cover

The back cover should be replaced before using

thedevice.

1. Place the back cover onto the back of the device and press down.

2. Press along the edge of the back cover until you have a secure seal.

Set Up Your Device 8

Charge the Battery

Your device is powered by a rechargeable, standard Li‑Ion battery. A USB charger (charging head and USB cable) is included with the device for charging the battery from any standard outlet.

The battery comes partially charged. You can use the device while charging.

1. Insert the USB cable into the USB charger/ Accessory port.

Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage.

2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet.

3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete.

When to Charge the Battery

When the battery is low and only a few minutes of operation remain, the device sounds a warning tone at regular intervals.

In this condition, your device conserves its remaining battery power by dimming the screen.

Set Up Your Device 9

When the battery level becomes too low, the device automatically turns off.

For a quick check of your battery level:

► View the battery charge indicator located in the top

right corner of your device’s display. Asolid color ( ) indicates a full charge.

You can also choose to display a percentage value. Viewing a percentage value can provide a better idea of the remaining charge on the battery. For more information, see “Battery” on page136.

While charging, the device and the charger may become hot. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation.

The charger may stop charging if the battery becomes too hot.

If the device heats up while charging the battery:

1. Disconnect the charger from the device and close any running apps.

2. Wait for the device to cool down, and then begin charging the device again.

If the lower part of the device overheats,

•

check for damage to the connected USB cable. Replace the damaged USB cable with a new Samsung‑approved cable.

Set Up Your Device 10

Start Using Your Device

Turn Your Device On or Off

The instructions below explain how to turn your device on or off.

To turn the device on:

► Press and hold the Power key until the device

turnson.

To turn the device off:

1. Press and hold the Power key.

2. Tap Power off, and confirm if prompted.

Lock or Unlock Your Device

Use your device’s screen lock features to secure your device.

By default, the device locks automatically when the screen times out.

To lock the device:

► Press the Power key.

The default Screen lock on your device is Swipe. Tochoose a more secure screen lock, see “Set a Screen Lock” on page146.

To unlock the device:

► Press the Power key or Home key, and then drag

your finger across the screen.

Set Up Your Device 11

Restart the Device

If your device stops responding to taps or finger

gestures and you are unable to turn it off, youcan

restart your device.

► Press and hold the Power key and the

Volumedown key at the same time for morethan

seven seconds.

Set Up Your Device

Use the Set Up Wizard

The first time you turn your device on, a Welcome screen is displayed. It guides you through the basics of setting up your device.

Follow the prompts to choose a default language, connect to a Wi‑Fi® network, set up accounts, choose location services, learn about your device’s features, and more.

Google Account

Your new device uses your Google™ Account to fully utilize its Android™ features, including Gmail™, and the Google Play™ store.

When you turn on your device for the first time, set up your existing Google Account or create a new

GoogleAccount.

– or –

To create a new Google Account or set up your

GoogleAccount on your device at any time, use

Accounts settings.

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts.

3. Tap Addaccount > Google.

Set Up Your Device 12

Factory Reset Protection

When you sign in to a Google Account on your device, Factory Reset Protection is activated. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device.

You will not be able to access the device after a factory

data reset if you do not have your GoogleAccount

username and password. For more information, see “Factory Data Reset” on page143.

Caution: Before shipping your device back to Samsung or taking it to your nearest Samsung‑authorized service center, you should remove your Google Account before resetting the device back to factory settings. For more information, visit: samsung.com/us/support/frp.

Enable Factory Reset Protection

Adding a Google Account to your device automatically activates the Factory Reset Protection (FRP) security feature.

Disable Factory Reset Protection

To disable FRP, remove all Google Accounts from the device.

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts > Google.

If you have more than one Google Account set

•

up on your device, tap the Google Account you want to remove.

3. Tap Moreoptions > Remove account.

Set Up Your Device 13

Samsung Account

Create a Samsung account for access to Samsung content and apps on your device. When you turn on your device for the first time, set up your existing Samsung account or create a new Samsung account.

– or –

To create a new Samsung account or set up your Samsung account on your device at any time, use Accounts settings.

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts.

3. Tap Addaccount > Samsungaccount.

Add an Email Account

Use the Email app to view and manage all your email

accounts in oneapp.

When you turn on your device for the first time, set up your existing email account or create a new email account.

– or –

To create a new email account or set up your email account on your device at any time, use Accounts settings.

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts.

3. Tap Addaccount > Email.

Set Up Your Device 14

Transfer Data from Your Old Device

Easily transfer your photos, videos, music, apps and more with Samsung Smart Switch™.

Get started today at samsungsmartswitch.com.

Set Up Your Voicemail

You can access your voicemail from a Home screen.

1. From the Home screen, tap Phone > Voicemail.

2. Follow the tutorial to create a password, record a

greeting, and record your name.

For more information on voicemail, see “Voicemail” on page93.

Learn About Your Device

Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard.

Front View

Microphone

Earpiece

Front camera

Volume keys

Recent apps

Home key

*Devices and software are constantly evolving — the illustrations you see here are for reference only.

Learn About Your Device 16

Proximity sensors

Power key

Back

Proximity sensor

•

Turns off the screen and disables touch

functionality when the device is in close proximity to the human body.

Turns the screen back on and enables touch

functionality when the device is outside a specific range from the human body.

Power key

•

Briefly press to turn on or off the screen.

Press and hold to select a power control option.

Home key

•

Press and hold to launch Google.

Press twice to launch the camera.

Learn About Your Device 17

Volume keys

•

Adjust the volume for ringtones, calls, or

notifications.

In the camera app, press a volume key to take

aphoto.

Back View

Rear camera

Speaker

Headset jack

USB charger/Accessory port

*Devices and software are constantly evolving — the illustrations you see here are for reference only.

Learn About Your Device 18

Flash

Microphone

Home Screen

*Devices and software are constantly evolving — the illustrations you see here are for reference only.

Learn About Your Device 19

Status bar

App shortcuts

Home screen indicator

Status Bar

The Status bar at the top of the Home screen provides device information (such as network status, battery charge, and time) on the right side and notification alerts on the left.

Status Icons

Battery full

Battery low

Battery charging

Vibrate mode

Mute mode

Learn About Your Device 20

4G LTE™ active

Signal strength

Network not available

Wi‑Fi active

Wi‑Fi available

Notification Icons

Missed call

Call in progress

Call on hold

New email

New Gmail

New voicemail

Learn About Your Device 21

New message

File download in progress

File upload in progress

GPS active

App updates available

App updates complete

Notifications

Quick settings

Notification cards

*Devices and software are constantly evolving — the illustrations you see here are for reference only.

Learn About Your Device 22

Settings

View all

View the Notification Panel

You can access the Notification panel from any

Homescreen.

1. Drag the Status bar down to display the

Notificationpanel.

2. Swipe down the list to see notification details.

To open an item, tap it.

•

To clear a single notification, drag the

•

notification left or right.

To clear all notifications, tap Clear all.

•

3. Drag upward from the bottom of the screen or tap

Back to close the Notification panel.

Learn About Your Device 23

Quick Settings

In addition to notifications, the Notification panel also provides quick access to device functions such as Wi‑Fi, allowing you to quickly turn them on or off.

To view additional Quick settings and customize the Quick settings that display:

1. Drag the Status bar down to display the

Notificationpanel.

2. Drag View all downward.

Tap a setting to turn it on or off.

•

Tap More options to edit Quick settings

•

ortochange the button layout.

3. Drag View all upward to close the

Quicksettings.

Customize Your Home Screen

Screens

Your device comes with multiple Home screens to hold app shortcuts and widgets. You can add, remove, change the order of screens, as well as choose a different main Home screen.

1. From a Home screen, pinch the screen.

2. Use these options to manage screens:

Remove a screen: Touch and hold a screen, and

•

then drag it to Remove.

Set a screen as the main Home screen: Tap

•

Main Home screen at the top of a screen.

This screen is displayed when you press the

Homekey.

Change the order of screens: Touch and hold a

•

screen, and then drag it to a newposition.

Add a screen: Swipe to the end of the screens,

•

and then tap Add.

Learn About Your Device 24

Wallpapers and Themes

Set visual themes for all system screens and icons on your device. Change the look of the Home and

Lockscreens with wallpaper. You can display a favorite

picture or choose from preloaded wallpapers.

1. From a Home screen, pinch the screen.

2. Tap Wallpapers and themes to customize.

For more information, see “Wallpapers and Themes” on page133.

Widgets

Widgets are simple application extensions that run on a Home screen. There are many kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.

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