Samsung Galaxy Core Prime Get Started User guide

Get

Started

All you need to know to get going.

2

Welcome!

Thanks for choosing Sprint. This booklet introduces you to the
basics of getting started with Sprint Prepaid and your Samsung
Galaxy Core Prime™.

For ongoing support and resources, visit sprint.com/prepaidsupport.
There, you’ll ind guides, tutorials, and more to help you get the most
out of your phone.

Note: Available applications and services are subject to change at any time.

Using This Guide

3

This Get Started guide is designed to help you set up and use your
new Galaxy Core Prime. It’s divided into four sections to help you nd
the information you need quickly and easily.

Using This Guide

Get Ready − page 5 − Find out what

you need to do before you use your
phone the rst time, including charge
battery and activating Sprint Prepaid
service on your phone.

Android™ Basics − page 8 − Learn some

basics about how to move around on
your phone, use the home screen, and
enter text. If you’re familiar with Android
phones, you can probably skip these
pages (although a refresher course never
hurt anyone).

Use Your Phone − page 11 − Take

advantage of your phone’s features
and Sprint services, from the basics
(Making Calls) to the more advanced
(using Google Play™, Wi-Fi®, and more).

Tools & Resources − page 22 −

Find useful tips for your phone and
discover resources and other helpful
Sprint information. For additional
information including the full User
Guide, videos, tutorials, and
community forums, visit
sprint.com/prepaidsupport.

4

Power/Lock
Key

Speaker

USB Charger/
Accessory Port

Flash

Headset Jack

Volume
Buttons

Camera

Proximity
Sensor

Earpiece

Touchscreen

Recent
Apps Key

Back Key

Front
Camera

Home Key

Microphone

Microphone

LED
Indicator

Your Samsung Galaxy Core Prime

Get Ready

visit sprint.com/prepaidsupport for guides, tutorials and more 5

Register Your Phone on Sprint Prepaid

1. From your computer’s browser, visit

sprint.com/prepaidactivate.

2. Choose an activation option and click

Next, and then enter your ZIP code and
click Next.

3. When prompted, enter the serial number

(MEID) printed on the label on your
phone’s packaging.

4. Follow the instructions to select a plan and

payment method.

• If you’re swapping phones or bringing
your number over from a dierent carrier,
follow the prompts to sign in or provide
additional information.

Install the Battery

1. Use the slot above the power button to

remove the battery cover.

2. Align the battery’s contacts with those

inside the battery compartment and gently
press down until the battery is seated.

3. Replace the back cover.

Charge the Battery

1. Insert the USB cable into the

charger/accessory port.

2. Insert the other end of the cable into the

charging head, and then plug the charging
head into a standard AC power outlet.

Note: Connecting the charger improperly
may cause serious damage to the device.
Any damage caused by misuse is not
covered by the warranty.

Get Your Phone Ready

6

Set Up Your Phone

Activate Your Phone

• Press and hold the Power/Lock Key

to turn on your new phone.

• Your phone is designed to activate
automatically. You will see a
Hands-Free-Activation screen
during the Setup Wizard. Follow the
onscreen instructions to continue.

If your phone is still not activated, visit
sprint.com/prepaidsupport for assistance. If
you do not have access to the Internet, call
Sprint Customer Service at 1-855-639-4644
from another phone.

Once activated, your phone guides you
through various setup options, including
setting up your Google™ Account.*

Complete the Setup Screens

Note: At some point during setup, you

will see a prompt to install Sprint Default
Coniguration. Follow the prompts to install
the package and then continue with the
setup screens.

1. When you see the Welcome screen,

select a language and tap Next to begin.

2. You’ll see a Wi-Fi setup screen. Follow the

prompts to set your Wi-Fi options.

3. Follow the prompts on the next few

screens to get your phone set up.

• Got Google? - Create or sign in to a
Google Account, and set preferences
including Google Location options.

Activate Your Phone

Get Ready

visit sprint.com/prepaidsupport for guides, tutorials and more 7

Set Up Your Phone Basic Phone Functions

• Samsung account - Create or sign in
to your Samsung user account.

4. Enter a name for your device and then

tap Finish.

* You do not need to sign up for a Google Account to

use your phone; however, to download content from
the Google Play™ Store app, you must link your
phone to a Google Account.

Turn the Phone On or O

• Press and hold the Power/Lock Key

.

Turn the Screen On and O

• To turn the display screen on or o, press

the Power/Lock Key

. Swipe the

screen to unlock it.

8

Viewing Your Home Screen

Your phone’s Home screen extends
horizontally up to ive full screens.

• To display the main (center) Home screen,
press

from any screen.

• To view extended screens, swipe the
screen left or right.

Customize Your Home Screen

• To add app shortcuts, tap Apps

,
touch and hold an icon, and drag it
to the home screen.

• To change wallpaper or add widgets, touch
and hold an empty area on a home screen
and tap Wallpapers or Widgets.

Notiications Panel

You can expand the notiication area to see
more about your notiications.

1. Drag the notiications panel down.

2. Tap a notiication to open its app.

Status Bar

The status bar at the top of the Home
screen lets you quickly see both your phone
status (connections, signal strength, battery,
GPS) and any current notiications.

Your Home Screen

visit sprint.com/prepaidsupport for guides, tutorials and more 9

Android Basics

Keys and App Icons Open Apps

The bottom front of your phone contains
three keys: Recent Apps, Home, and Back.
Above this row is a row of app icons that are
available from every Home screen.

• If an app is on one of your Home screens,
just tap it to open it.

• If an app is not available from your Home
screen, tap Apps

, and then tap the app
icon. You may have to scroll right or left to
ind your app.

Back KeyHome KeyRecent

Apps Key

Phone AppsInternetMessagesCamera

10

Samsung Keyboard

Select a ield that requires text or numbers
to display the Samsung keyboard.

Note: To switch between input methods,
drag the notiications bar down, tap Choose
input method, and then tap an input
method.

• Tap

or to change entry type.

• If predictive text is on, words will appear
above the keyboard as you type. Tap a
word to enter it and move on to the next
word.

• If Keyboard swipe is on, you can enter
words by sliding your inger continuously
over the keyboard.

Your Keyboard Settings

You can customize your onscreen keyboard
settings to suit your needs:

• Tap Apps

> Settings > Language and
input (under System), and tap the Settings
icon

next to a keyboard or input

method.

Google Voice Typing

Use your voice to enter text instead of typing.

1. From any screen where you can enter text,

tap the input ield to reveal the keyboard.

2. Tap

and speak clearly.

Typing on Your Phone

visit sprint.com/prepaidsupport for guides, tutorials and more 11

Use Your Phone

Calls Voicemail

Make a Phone Call

1. If the screen is locked, swipe the screen to

unlock it.

2. From home, tap Phone

.

3. Tap the digits of the number you want to

call on the phone keypad. (The number will
appear just above the keypad as you enter
it. Tap

to delete one or more digits.)

4. Tap

.

Answer an Incoming Call

• Drag

to the right on the screen.

Send a Call Directly to Voicemail

• Drag

to the left.

Mute the Ringer on a Call

• Press the volume button on the left side

of the phone to mute the ringer.

Set Up Your Voicemail

All unanswered calls are automatically
transferred to your voicemail, even if your
phone is in use or turned o. You should set
up your voicemail and personal greeting as
soon as your phone is activated:

1. From home, tap Apps

> Voicemail .

2. Follow the voice prompts to create

your password and record your name
and greeting.

Sprint strongly recommends setting a
voicemail password.

Retrieve Your Voicemail

1. From home, tap Apps

> Voicemail .

2. Tap a message to listen to it.

12

Your phone’s Contacts app lets you access and manage contacts from a variety of sources,
including Google and Corporate email accounts, contacts synced from your computer, and
contacts you’ve entered manually.

Save a Phone Number

1. From home, tap Phone

.

2. Enter a phone number using the

onscreen keypad.

3. Tap

> Add to Contacts > Create contact.

4. Select an account for the contact, such as

Google or Microsoft Exchange ActiveSync.

Select Device to save the contact to your
phone only.

5. Tap Name and enter a name for the

new entry.

6. Tap Mobile (default) to select a label such

as Mobile, Home, etc.

7. Add any other information you want to

save to the contact and then tap Save.

Add a New Entry to Contacts

1. From home, tap Apps > Contacts .

2. Tap

.

3. Tap any ield and enter the name, phone

number, and other contact details.

4. Add more data ields or a picture if

desired, and tap Save.

Find a Contact

1. From home, tap Apps

> Contacts ,

and then tap Search.

2. Enter the irst letter or letters of an entry.

3. Tap the contact to display its information.

Contacts

visit sprint.com/prepaidsupport for guides, tutorials and more 13

Use Your Phone

Send a Text or Multimedia
(MMS) Message

1. From home, tap Messages

.

2. Tap

.

3. Enter a phone number, email address, or

contact name in the Enter recipient ield.
(If available, tap a name from the list to
inish the entry.)

4. Tap Enter message and then type

your message.

• If you want to add an attachment to
your message, such as a picture or
video, tap

.

• Tap a media type (such as Image, Video,
Audio, etc.) and then tap an available
album and item.

5. When you’re ready to send, tap

.

Access Messages

1. From home, tap Messages

.

2. From the Messages screen, tap the

message you want to view.
–or–

1. Open the Notiications panel.

2. Tap the message you want to view.

Text and MMS messages are collected in
ongoing “conversations,” so when you view a
message, you can scroll through the entire
history of your messages with that person.

Messages

14

Email

Your phone’s Email applications let you access and manage multiple email accounts
simultaneously in one convenient location.

Set Up a Gmail™ Account

1. From home, tap Apps

> Gmail .

2. Follow the instructions to set up or sign in

to a Gmail account.

Set Up a Standard Email Account

1. From home, tap Apps > Email .

2. If another email account is already set up,

tap

> Manage accounts > .

3. Enter the Email address and Password for

the email account.

4. Tap Next and follow the onscreen

instructions.
–or–
Tap Manual setup, select an account type

(POP3 or IMAP), and follow the instructions
to conigure your account.

visit sprint.com/prepaidsupport for guides, tutorials and more 15

Use Your Phone

Email

Set Up a Microsoft® Exchange
ActiveSync® Account

Note: Contact your company’s

Exchange Server administrator
for required sign-in information.

1. From home, tap Apps

> Email .

2. If another email account is already set up,

tap

> Manage accounts > .

3. Enter your Email address and Password

information and then tap Manual setup.

4. Tap Microsoft Exchange ActiveSync.

5. When prompted to provide additional

detailed information, scroll down the
screen and tap Next.

6. Enter a Domain\user name, Password,

and Exchange server information.

7. Follow the prompts to set additional

options and permissions. Tap Next
to continue.

8. Identify your new account with a unique

name, enter the outgoing name, and then
tap Done.

16

Email

Access Email Messages

1. From home, tap Apps

> Email .

• To view a dierent inbox, tap the inbox

name at the top of the screen and then
tap the inbox you want to view.

2. From the inbox, tap the message you want

to view.

Send an Email Message

1. From home, tap Apps

> Email .

2. If necessary, select the email account you

want to use.

3. Tap

.

4. Enter an email address in the To: ield.

5. Enter a subject and a message.

• To add attachments, tap

(on the top

of the screen) and select an attachment.

6. Tap

.

Access Gmail Messages

1. From home, tap Apps

> Gmail .

2. Select the inbox you want to view.

3. Tap a message to view it.

Send a Gmail Message

1. From home, tap Apps

> Gmail .

2. Tap

.

3. Enter an email address or contact name.

4. Enter a subject and a message.

• To add attachments, tap

> Attach ile.

5. Tap

to send the message.

visit sprint.com/prepaidsupport for guides, tutorials and more 17

Use Your Phone

Camera & Video

Take a Picture

1. From home, tap Camera

.

2. Aim the camera lens at your subject

and tap

.

View Pictures

1. From home, tap Apps

> Gallery to

view the Camera folders.

2. Tap a picture and then tap

to explore
options. To share a picture, tap it and then,
tap

at the top of the screen.

Record a Video

1. From home, tap Camera

.

2. Aim the lens at your subject, and tap

to

begin recording.

3. Tap

to pause or to stop recording.

View videos

1. From home, tap Apps

> Gallery .

2. Tap a video and then tap the play icon to

view the video.

• You may be prompted to select a video
player to view the video.

Share Pictures and Videos

1. From home, tap Apps

> Gallery .

2. Tap a picture or video to send.

3. Tap and select a share method such

as Email or Messages. Follow the
onscreen instructions to send your
picture or video clip.

18

Wi-Fi

Go Online

1. From home, tap Internet

. The irst time,
you may be prompted to enter your
wireless phone number.

2. From any web page:

• Tap

for more options.

• To scroll, slide your inger up or down
the page.

• To zoom in or out, pinch the screen.

Note: Additional browser options, such as

Google Chrome™, may also be available on
your phone.

Connect to a Wi-Fi Network

When you’re in range of an available Wi-Fi
network, use your phone’s Wi-Fi feature to
access the Internet and other data services.

Note: You may already have signed in to
Wi-Fi during the phone’s setup process.

1. From home, tap Apps > Settings >

Wi-Fi.

2. Tap the icon next to Wi-Fi and slide to the

“ON” position.

3. Tap

and then tap Scan to display a list of

available networks.

4. Tap a Wi-Fi network to connect. If

necessary, enter the security key
(password) and tap Connect.

Web

visit sprint.com/prepaidsupport for guides, tutorials and more 19

Use Your Phone

Google Play and Google Mobile Services

Google Play is the place to go to ind
new apps, games, movies, and more
for your phone.

Download Apps and Games

1. From home, tap Apps

> Play Store .

2. The irst time you visit the Google Play

Store app, tap OK to accept the Terms of
Service.

3. Browse through featured apps and games,

or tap

at the top of the app to start

a search.

4. Tap an item to read a description

and reviews.

5. Tap INSTALL (for free apps) or the

price (for paid apps) and follow the
onscreen prompts.

Note: You must have a Google Account set
up on your phone to purchase and download
apps from Google Play.

Google Mobile™ Services

• Gmail – The Google mail service. Your

Gmail account lets you access many
Google-related services as well as
Google Play.

• Google Hangouts™ – Google’s instant
messaging service. From home, tap
Apps

> Hangouts to begin using

the service.

• Google Maps™ – The Google location
program. From home, tap Apps

>

Maps

to begin using this service.

• YouTube™ – View and share videos. From
home, tap Apps

> YouTube to
browse through and view available videos.
Sign in with your Google Account to upload
your own videos.

20

Pair and Connect With a
Bluetooth-Capable Device

1. From home, tap Apps > Settings >

Bluetooth, and then slide the icon to the

“ON” position.

2. Tap the check box next to your

phone’s name to make it discoverable
by other devices.

3. Tap Scan. (You’ll see a list of in-range

Bluetooth devices.)

4. Tap a device from the list to initiate pairing.

5. Enter the passkey or PIN code, or verify the

shared key, and tap OK.

6. The external device will then have to also

accept the connection and enter your
phone’s PIN code.

7. Once you’re paired with a device, your

connection should launch.

shows your

current connection status.

Share Contacts, Files, or Pictures
Using Bluetooth

1. Open the application containing the ile

you want to share (for example, from home,
tap Apps

> Contacts ).

2. Locate the ile or entry you want to share.

• You can send pictures and videos directly

from the camera or from Gallery, Calendar
events, Contacts (as vCards), music tracks,
and voice recordings. Not all devices will
be able to receive all ile types.

3. Depending on the application, tap >

Share name card > Bluetooth.

4. Tap the name of the device to which you’re

sending the ile.

Bluetooth®

visit sprint.com/prepaidsupport for guides, tutorials and more 21

Use Your Phone

Facebook, Twitter & More

Set Up Social Networking Accounts

Before using your social networking
accounts, you may need to download them
from the Google Play Store app.

1. From home, tap Apps

> Play Store .

2. Browse or search for the app you want to

download, for example Facebook

®

, Twitter®,

or Instagram

®

.

3. Tap the app and then tap Install. Follow the

prompts to download and install the app.

Use Social Networking Accounts

1. From home, tap Apps

> Facebook

(or Twitter, Instagram, etc.).

2. Follow the onscreen instructions to sign

into your account, for example, by
entering a user name and password.

3. Update your status, post pictures, follow

your favorite tweets, and more, all on your
Galaxy Core Prime.

Tip: You can add Home screen widgets for
many social networking apps. Touch and
hold an empty space, tap Widgets and then
drag the widget to the empty space.

You can set up and access all your favorite social media apps on the go.

22

Settings

Accessing Settings

1. From home, tap Apps

>

Settings

.
–or–
Drag the notiications bar

down and tap Settings

.

2. Select the settings

category you want to
change. Touch the ON/OFF
switches to enable or
disable a setting.

Categories include:

• The order should be:

• Wi-Fi

• Bluetooth

• Hotspot and Tethering

• Airplane mode

• Data usage

• Location

• Printing

• More networks

• Sound

• Display

• Lock screen

• Call

• Application Manager

• Add Account

• Backup and reset

• Accessibility

• Language and input

• Date and time

• Ultra power saving mode

• Battery

• Storage

• Security

• Activate this device

• System update

• About device

For detailed information
about settings, please see
the User Guide at
sprint.com/prepaidsupport.

Explore ways to customize your phone, set permissions, update your phone, and more in the
Settings menu.

Tools & Resources

Battery-Saving Tips

Manage the Display Brightness and
Screen Timeout

• From home, tap Apps

> Settings >

Display > Brightness to modify the

backlight setting as desired.

• To turn o the screen, press the
Power/Lock key

. The phone

will continue to function.

• Switch to Power saving mode. From home,
tap Apps

> Settings > Ultra power
saving mode and then toggle the OFF/ON
switch to ON.

Manage Your Phone’s Wireless
Functions

Disable the Wi-Fi, Bluetooth, and location
functions of the phone when you’re not
using them.

• Use the toggle options in the Notiications
panel to turn these o when not in use. Pull
down the Notiications panel and tap Wi-Fi,
Bluetooth, or Location to toggle these
options on or o.

For more useful tips about battery
care and safety, see the User Guide at
sprint.com/prepaidsupport.

24

Manage Your Account

Online: sprint.com/prepaidmysprint

• View cash balance and/or payment date

• Check minute usage (if not on an

unlimited voice plan)

• Add a credit/debit card to set up
AutoPay or make one-time payments

• See or modify your price plan

• Change your Account PIN

From a Phone

• Sprint Customer Service:
Dial 1-855-639-4644

Reill Your Account

Visit sprint.com/prepaidreill to reill your
cash balance by making a one-time payment
with a credit or debit card.

Refill

Tools & Resources

Resources

Resources For Your Phone

• This Get Started Guide to get you up

and running.

• Online Support – For ongoing help
over the life of your phone, visit
sprint.com/prepaidsupport to ind
videos, tutorials, troubleshooting tips,
and the complete User Guide for your
Galaxy Core Prime.

• Community – Visit community.sprint.com
to join the discussion about all things
Sprint. Here people help each other make
the most of their wireless services with tips,
forums, blogs, and the latest news.

Sprint Zone

Enhance your Sprint experience. The free
Sprint Zone application makes it a snap to
manage your account, get tips and tricks
for your phone, ind recommended apps,
and more.

• From home, tap Apps

> Sprint Zone
to access account services, Sprint news,
phone information, suggested applications,
troubleshooting, and more.

26

Sustainability

At Sprint, environmental responsibility is
more than talk. We’re continuously working
to reduce our carbon footprint and
decrease our use of natural resources.

So where is my User Guide?

We took the full printed user guide out of
the box and put it, along with expanded
support resources, online for you. Less
paper, more and better information.
Just visit sprint.com/prepaidsupport from
any computer to access your complete user
guide and the rest of our support materials.

What else has Sprint been doing?

Plenty. To ind out just what we’ve been
up to, visit sprint.com/green for
more information.

Tools & Resources

Survey Galaxy Core Prime

We are interested in your initial
impressions of this new Sprint phone.

Within two weeks of your phone purchase,
please go to the website
http://labs.sprint.com/sprintphonesurvey

to
complete a brief survey. Your feedback will
help us provide the wireless features and
services you want most.

Thank you for choosing Sprint.

By registering your Galaxy Core Prime
phone at samsung.com, you are
entitled to:

• Premium service through your choice of

live chat, email and/or phone

• Access to specialized call center sta

• Extended call center hours

• Galaxy Core Prime product user manual

As an owner, you can write a product
review, shop for accessories and receive
exclusive Samsung oers.

The services described in this guide may require a subscription to a service plan and/or may incur additional
charges. Not all services will work on all phones. See sprint.com/prepaidcoverage for more details.

Portions of this guide are reproductions of work created and shared by Google and used according to terms
described in the Creative Commons 3.0 Attribution License.

Important Privacy Message. This phone is capable of determining its/your geographical location. To set
controls for access and use of your location information by others, from home, tap Apps

> Settings >
Location, tap the OFF/ON icon so it’s in the ON position, and then tap Mode. Select your location options from
the list and follow any applicable prompts. These settings for the use of location information can be turned on
and o. For some applications and services you select, a phone must be turned on and set to allow collection
of location information in order to function.

Please be advised that if you use a third party application, the application may collect your personal
information or require Sprint to disclose your customer information, including location information (when
applicable), to the application provider or some other third party. Sprint’s policies do not apply to these third
party applications. Please carefully review the application’s terms of use and/or the application provider’s
policies for more information about how the application will collect, access, use or disclose your information
before using a third-party application. Terms of use and other policies usually are available on the application
provider’s website.

©2015 Sprint. Sprint and the logo are trademarks of Sprint. Samsung, Galaxy, and Core Prime are all
trademarks of Samsung Electronics Co., Ltd. Gmail, Google+, Hangouts, Google Maps, YouTube, Android,
Google, Photos, Google Maps, Google Mobile Services, and Google Play are trademarks of Google, Inc. Other
marks are property of their respective owners. Screen images simulated. Appearance of device may vary.