Samsung Galaxy User Manual

User Manual

www.samsung.com

Table of contents

Getting started

3 About this manual

7 Layout

14 Turning the computer on

and off

16 Unlocking the screen

16 Windows

Basics

18 Keyboard

20 Touchpad

23 Bluetooth Mouse

(optional)

25 Fingerprint recognition

27 Memory card tray

30 External display

32 Wireless LAN

34 Bluetooth

36 Thunderbolt

37 Wireless Power Share

(WPS)

™

Applications

39 Using applications

40 Samsung Settings

41 Samsung Security

43 Samsung Update

44 Online Support (S Service)

45 Samsung PC Help (Self-

help application)

46 Samsung PC Cleaner

47 Quick Search

Settings & Upgrade

48 LCD brightness

50 Volume

51 BIOS (Setup utility)

57 Battery

Troubleshooting

60 Samsung Recovery

65 Windows recovery

function

65 Q&A

Appendix

68 Product specifications

69 Ergonomic tips

73 Safety precautions

83 Important safety

information

86 Replacement parts and

accessories

89 Regulatory compliance

statements

97 WEEE symbol information

99 Samsung package Take-

Back program

•

This user manual describes procedures for using the

Getting started

About this manual

•

This user manual is specially designed to detail the computer’s functions and features.

•

The user manual supplied with the computer may vary depending on the model.

•

Please read this manual before using the computer to ensure safe and proper use.

•

Optional accessories, some devices, and software referred to in this manual may not be provided or may not be subject to upgrades. Note that the computer environment referred in the user manual may not be the same as your environment.

touchpad, mouse and touch screen. Instructions for using the touch screen are for models with the touch screen feature.

•

Images and screenshots are those of the representative model of the series and may differ in appearance from the actual product.

•

Content may differ from the final product and is subject to change without prior notice. For the latest version of the manual, refer to the Samsung website, www.samsung.com.

•

Descriptions are based on the computer’s default settings and the Windows 10 operating system. Available features and additional services may vary depending on the computer or operating system.

Getting started

Instructional icons and expressions

Warning

others

Caution

computer or other equipment

Note

The path you should follow to carry out an instruction. For example, “select should select

Select Click the mouse or tap the touchpad or touch screen.

: situations that could cause injury to yourself or

: situations that could cause damage to the

: notes, usage tips, or additional information

Settings

→

Devices

and then

” indicates that you

Devices

This manual is protected under international copyright laws.

No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system.

Computer specifications or the contents of this manual may be changed without prior notice due to an upgrade of the computer’s functions.

Getting started

Trademarks

•

Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics.

•

HDMI, the HDMI logo, and the term High Definition Multimedia Interface are trademarks or registered

•

Intel and Core are trademarks or registered trademarks of the Intel Corporation.

•

Microsoft, MS-DOS, and Windows are trademarks or registered trademarks of the Microsoft Corporation.

•

Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.

•

Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.

trademarks of HDMI Licensing LLC.

•

Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries.

•

All other trademarks and copyrights are the property of their respective owners.

As an ENERGY STAR Samsung has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

•

The ENERGY STAR Program has reduced greenhouse gas emissions and saved energy through voluntary labeling.

•

Power management setting of this product has been enabled by default, and has various timing settings from 1 minute to

Partner,

5 hours.

•

The product can wake with a button press on the chassis from sleep mode.

Getting started

Data precautions

Samsung Electronics shall not be liable for any data loss. Please take care to avoid losing any important data and back up your data to prevent any such data loss.

Operating system and software support

If you change the product’s factory OS (Operating System) to another OS or if you install software which is not supported by the product’s original factory OS, you will not receive any technical support, product exchange or refund, and a fee will be charged when requesting a service.

Please use your computer with the original factory OS. If you install an OS other than the factory OS, data may be deleted or the computer may not start.

Product capacity representation

Storage capacity representation

The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes.

However, the operating system (Windows) calculates the storage device capacity assuming that 1 KB = 1,024 Bytes. Therefore, the available capacity of the HDD in Windows is smaller than the actual capacity due to the difference in capacity calculation. For example, for an 80 GB HDD, Windows calculates the capacity as

74.5 GB, (80x1,000x1,000x1,000) Bytes/(1,024x1,024x1,024) Bytes = 74.505 GB.

In addition, the capacity representation in Windows may be even smaller because some programs, such as Samsung Recovery, may reside in a hidden area of the HDD.

* Please use Windows 10 64-bit only for this model.

Memory capacity representation

The available memory capacity in Windows is less than the actual capacity of memory. This is because some memory is required for regular system operations.

For example, for 1 GB (= 1,024 MB) memory installed, Windows may report the capacity as 1,022 MB or less.

Getting started

Layout

•

Features or options may differ depending on the model.

•

The items marked as optional may not be provided or may be provided in different locations.

•

Since some space on the SSD is reserved for system recovery and operations, the available space on the SSD may be less than the actual capacity.

Front view

►

For 13.3 inch models

Getting started

►

For 15.6 inch models

Number/Name Description

light

Camera indicator

Camera

Microphone

•

This indicates the camera operating status.

•

Using this camera, you can take still pictures and record video.

•

You can use the built-in microphone.

•

The screen’s images are displayed

LCD

here.

Operating

status LED and illumination

•

Shows the operating status of the computer.

sensor

Power button

•

Turns the computer on and off.

•

Enter text or control computer

Keyboard

functions.

•

The fingerprint recognition sensor

Fingerprint

recognizes fingerprints. Scans a

recognition

fingerprint to sign in to Windows,

sensor

apps, and services.

•

Moves the cursor and selects

Touchpad

options.

•

Functions as a mouse.

Getting started

Operating status LED and illumination sensor

Number/Name Description

•

Shows the operating status of the computer.

Operating status LED

Illumination sensor

Red

: Charging

–

Green

–

Blue

–

•

The sensor detects the ambient light.

•

If the ambient light level becomes too low, the computer’s backlight will automatically turn on.

•

If there is sufficient ambient lighting, the computer’s backlight will automatically turn off.

•

Do not block the sensor.

: Turned on

: Fully charged

Getting started

Right view

1 2 3

Number/Name Description

•

Speaker

Memory card tray

USB 3.1 port

Sound is emitted from the speakers.

•

Insert a memory card.

•

Connect various peripheral devices, such as a mouse, camera, or keyboard.

Getting started

Left view

Number/Name Description

•

This jack connects to the AC

DC jack

HDMI port

5421 3

Thunderbolt™ 3 port

Earpiece/ Headset jack

Speaker

adapter to supply power to the computer.

•

Used to connect an HDMI cable to an external device.

•

Connect and charge a Thunderbolt connect to an external display device.

Some features may not be supported depending on your device’s specifications.

•

Connect an earpiece or a headset to the computer to listen to audio.

•

Sound is emitted from the speakers.

3 device or

™

Getting started

The charging feature of the Thunderbolt™ 3 port

Charging the computer

Connect an external power supply (sold separately) to the Thunderbolt computer.

Use an external power supply (sold separately) with a rating level higher than 10 W (5 V, 2 A) that supports USB-C

3 port to use it as the auxiliary power or charge the

™

or USB BC 1.2.

™

Charging a Thunderbolt™ 3 device

Connect and charge your Thunderbolt to the computer.

•

It may take longer to charge the battery when charging a connected device.

•

The battery power level may be reduced when charging a connected device while the computer is powered by the battery.

•

The charging status of the connected device is not displayed on the computer.

•

This charging feature may not be available on some devices.

3 device by connecting it

™

Getting started

Bottom view

►

For 13.3 inch models

►

For 15.6 inch models

Number/Name Description

•

Sucks in outside air and discharges heat generated inside the computer through these holes.

Fan vents

Internal battery

•

If the vents are blocked the computer may overheat. Avoid blocking the vents as this may be dangerous.

•

Provides power to the computer when not connected to an AC adapter.

•

To remove or replace the internal battery, take it to a Samsung Service Center. You will be charged for this service.

If the bottom of the computer is replaced, the model name, serial number, and some logos will no longer be present. For more information, contact the Samsung

Service Center to request assistance.

Getting started

Turning the computer on and off

The computer turns on automatically when the LCD panel is

opened.

Fully charge the battery using the AC adapter before using the computer

for the first time

Turning the computer on

Before turning on the computer, check that the battery is

charged and charge it if necessary.

Open the LCD panel.

If the computer does not turn on automatically, press the Power button.

Set the device not to automatically turn on the computer when the LCD panel is opened.

1. Select the Start button (

) →

Samsung Settings

2. Select

System

→

Auto booting

→

Off

Getting started

About Windows Activation

When you turn the computer on for the first time, the Windows activation screen appears.

Follow the activation procedures according to the instructions on the screen to use the computer.

The computer’s date and time may be incorrect when you turn it on for the first time. They may also be incorrect if the battery has been fully discharged or removed. To set the date and time, go to the desktop taskbar and right-click the date and clock area. Then, select

Adjust date/time

and set the current date and time.

Turning the computer off

Select the Start button ( ).

Select →

•

Save all data before turning off the computer.

Shut down

•

Since the procedures to turn the computer off may differ depending on the installed operating system, turn the computer off according to the procedures for the purchased operating system.

Getting started

Unlocking the screen

To unlock the lock screen, do one of the following:

•

Mouse

•

Keyboard

•

Touchpad

If the account has a password, enter the password to log in after unlocking the screen.

: Click the lock screen.

: Press any key.

: Tap the touchpad.

Windows

Microsoft Windows is an operating system that is used to control a computer.

•

Images and available features may differ depending on the model and operating system.

•

This manual is designed for Windows 10 and content may differ depending on the OS version.

•

The image displayed on the desktop screen may differ between models and OS versions.

Configuring the Windows Settings

You can configure the basic system settings, such as installing or uninstalling apps and managing accounts, on the Windows Settings screen.

Select the Start button (

Then, select an option you want to change after the Windows Settings screen appears.

You can also configure the settings from the Control Panel like previous OS versions. Select the Start button (

Windows System

) → .

→

Control Panel

) →

Getting started

Action Center

The Windows 10 action center allows you to receive system notifications, such as updates, and push notifications, such as emails and SNS updates. You can also adjust settings conveniently. For example, you can select wireless network options or adjust the volume and screen brightness via hot keys in the action center.

Checking notifications

Select on the taskbar.

When the action center panel appears, select a message to

check it.

•

You can enable or disable push notifications for applications. You can also set personalized hot keys to appear in the action center by selecting the Start button (

actions

•

Select action center menu and select the feature you want to use.

) → →

Expand

System

Collapse

→

Notifications &

to expand or minimize the

Basics

Keyboard

Enter text or access computer functions with the keyboard.

•

Images and available features may differ depending on the model and operating system.

•

The keyboard layout may differ depending on the country.

Using hot keys

To use keyboard hot keys, do one of the following:

•

Press the hot key.

Fn Lock

key. When the

Fn Lock

key turns on, press a

•

Press and hold the Fn key and press a hot key.

When the pressing the

Fn Lock

key is on, hot keys are activated without

key.

Basics

Hot key functions

Key/Icon Description

•

Samsung Settings Settings

•

Screen brightness control

brightness of the display.

•

LCD/External monitor

LCD and an external display device when an external display device is connected to the computer.

•

Touchpad

off.

•

Mute

: Mute or unmute the audio.

•

Volume Control

: Launch the

application.

: Switch between the

: Turn the touchpad function on or

: Adjust the volume level.

Samsung

: Adjust the

Key/Icon Description

•

Keyboard backlight

F10

F11

F12

backlight’s brightness level or turn off the keyboard backlight.

•

Outdoor+ Mode

to the maximum level. Improve the screen’s visibility when you use the computer in bright places or next to windows.

•

WPS (Wireless Power Share) Mode

WPS mode on or off. You can charge another device with your device’s battery.

When the WPS feature is on, the touchpad will not work.

•

Quick Search

device quickly.

: Adjust the keyboard

: Set the screen brightness

: Turn the

: Search for content on the

If the hot keys do not work properly, install the

Settings

application.

Samsung

Basics

Touchpad

Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse.

•

Use the touchpad only with fingers. The touchpad will not recognize actions of other objects.

•

Images and the touchpad layout may differ depending on the model.

Basic touchpad functions

Moving

To move the cursor, move a finger on the touchpad.

Clicking

Tap the touchpad or press the left touchpad button.

Tap

Click

Double-clicking

Double-tap the touchpad or press the left touchpad button twice.

Tap-tap

Click-click

Basics

Right-clicking

This function enables right-clicking.

To right-click an item, press the right touchpad button.

Click

Dragging

To move an icon or an app tile to a desired location, press and hold it and then drag it to the target position with the left touchpad

Gesture functions

Swiping

To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad.

button pressed.

Press and hold the

left touchpad button

Move

Basics

Pinching

To zoom in, spread two fingers apart while viewing a website, map, or image. Pinch to zoom out.

Configuring touchpad gestures

Configure touchpad gestures to use the touchpad more efficiently.

Select the Start button ( desired options.

Some options in the touchpad settings may not be available depending on the model.

) → →

Devices

→

Touchpad

→

Touchpad lock

Press and hold the Fn key and press the F5 key to lock the touchpad.

Basics

Scroll wheel

Bluetooth Mouse (optional)

Move and adjust cursors and pointers that appear on the screen with your mouse.

•

The mouse may not be available depending on the model.

•

The mouse’s appearance may vary depending on the model.

Layout

Right-click button

Power button

CONNECT button

Battery cover

LED indicator

Left-click button

Basics

Connection and use

Open the battery cover insert the battery ensuring that the

polarity is matched.

•

Be sure to check the battery polarity (+/-).

•

Do not charge the supplied battery (AAA).

Turn on the computer and push the power switch on the

underside of the mouse to ON to turn on the power.

Press the CONNECT button.

When the button is pressed, the LED indicator normally turns red.

•

Be sure to use a sharp object, such as a ballpoint pen, to push the CONNECT button.

•

Only if the LED indicator turns red will the mouse be found on the computer’s Bluetooth device list.

In the

The computer will start searching for Bluetooth devices.

Select the mouse to connect to from the list of Bluetooth

devices found.

The mouse is connected to your computer.

Add a device

•

Enter “0000” when the Bluetooth connection is made and the password or PIN code entry screen appears.

•

If the mouse is not found on the Bluetooth device list, turn off the power switch on the underside of the mouse and turn it back on to try again.

•

To connect and use your mouse with another computer, you must disconnect the mouse from the computer it is already connected to. Select the Start button (

→

Devices

the mouse you connected to the computer, then select

Remove device

press the CONNECT button on your mouse to connect

window, select

→

Bluetooth & other devices

. If your computer is turned off, you can

Bluetooth

) →

. Select

Right-click the Bluetooth icon on your computer’s taskbar, and

then select

In the

Bluetooth or other device

Add a Bluetooth Device

Bluetooth & other devices

window, select

Add

to another computer without disconnecting the mouse.

•

When your computer is in sleep mode, moving or clicking the mouse can turn it on. Turn off the power switch on the underside of the mouse to prevent the computer from unintentionally waking up.

Basics

Fingerprint recognition

You can sign in to Windows, apps, and services by teaching Windows to recognize your fingerprint.

Registering your fingerprint

Create a password and PIN first to use the fingerprint scan feature.

Select the Start button ( ) → →

options

Accounts

→

Sign-in

Select

fingerprint registration.

Select

Enter your PIN in the

Repeatedly lift and rest your finger on the fingerprint

recognition sensor until setup is complete.

Windows Hello PIN

Windows Hello Fingerprint

Get started

on the

→

Add

Windows Hello setup

Making sure it’s you

to create a PIN number.

→

Set up

window.

to start the

window.

Select

Password

→

Add

to create a password.

The fingerprint recognition sensor’s location may vary depending on the model.

Fingerprint registration is complete.

If you want to add another fingerprint, select

Add another

Basics

Removing the fingerprint

Select the Start button ( ) → →

options

Select

The fingerprint will be removed.

Windows Hello Fingerprint

Accounts

→

Remove

→

Sign-in

Unlocking the screen with the fingerprint

You can unlock the screen by resting your fingerprint on the fingerprint recognition sensor.

Place your registered finger on the fingerprint recognition sensor.

The screen will be unlocked if the fingerprint is scanned correctly.

For better fingerprint recognition

•

Prevent the fingerprint recognition sensor from being scratched or damaged by metal objects, such as coins, keys, and necklaces.

•

Ensure that the fingerprint recognition sensor and your fingers are clean and dry.

•

The fingerprint recognition sensor may not recognize fingerprints that are affected by wrinkles or scars.

•

The fingerprint recognition sensor may not recognize fingerprints from small or thin fingers.

•

If you bend your finger or use your fingertips, the fingerprint recognition sensor may not recognize your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger.

•

To improve recognition performance, register the fingerprints

of the hand you use most often to perform tasks.

•

In dry environments, static electricity can build up in the computer. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object.

Basics

Memory card tray

•

Some memory cards may not be fully compatible with the computer. Using an incompatible card may damage

Use a memory card to transfer data to other devices. You can use data stored on your device, such as digital cameras, smartphones, or tablets, on your computer, or you can take your saved data to another device.

However, memory cards are sold separately.

This computer supports the following types of memory cards.

Abbreviation Description

•

micro SD

micro SDHC

micro SDXC

UFS

micro Secure Digital

•

micro Secure Digital High Capacity

•

micro Secure Digital eXtended Capacity

•

Universal Flash Storage

the computer or the memory card, or corrupt the data stored in it.

•

Use caution to insert the memory card in the proper direction.

•

Store the card separately to prevent losing the card when moving the computer.

•

The speed may vary depending on the type and specifications of the memory card.

Basics

Inserting a memory card

Insert the ejection pin into the hole on the memory card tray

and gently remove the memory card tray from the memory card tray slot.

Place a memory card on the memory card tray with the

gold-colored contacts facing downward.

Gently press the memory card into the tray to secure it, and

reinsert the memory card tray.

Removing a memory card

Insert the ejection pin into the hole on the memory card tray

and gently remove the memory card tray from the memory card tray slot.

Remove the memory card and reinsert the memory card tray.

1 2

Basics

Formatting a memory card

Before using the memory card for the first time, you should format the memory card to remove unwanted data.

Format the memory card to remove all data or before using it for the first time.

•

To use a memory card to exchange data with a digital device, formatting the data with the digital device is recommended.

•

When trying to use a formatted memory card in another digital device, format the memory card again in the device.

Formatting a memory card deletes all data saved on the card. Make sure you have backed up any important data before formatting.

On the taskbar, select File Explorer ( ).

Right-click the memory card drive, and then select

Select

Start

Format

•

Data protected by copyright laws cannot be reviewed or modified.

•

Inserting and removing a memory card repeatedly may damage the memory card.

•

Secure Digital Input Output (SDIO) is not supported.

•

If the write-protect tab is in the locked position, you cannot format, write, or delete data on the card.

Basics

HDMI port HDMI port

External display

Connecting the computer to an external display device can be useful for presentations or when watching a movie. The cables required to connect an external display are sold separately. The computer supports HDMI cables.

HDMI cable

Check the available ports on the display device to ensure that it is compatible with the computer.

Connecting to a display

The method for connecting to an external display may differ depending on cable types.

Connect the cable to the corresponding port of the computer.

Connect the other end of the cable to the HDMI port of the

external display.

Connect the power cord to the external display.

Turn on the display and change its display mode to one that

supports an external input.

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