Samsung DS 616 Tel User Guide

TABLE OF CONTENTS

ABOUT THIS B

OOK

......................................................

1

THINGS YOU SHOULD KNOW ......................2–3

OUTSIDE CALLS

Making an Outside Call..............................................................4

Answering an Outside Call ........................................................4

Universal Answer ......................................................................4

Flash/Recall ............................................................................

4–5

Busy Line Queuing with Callback ............................................5

INTERCOM CALLS

Calling Other Stations ................................................................6

Answering Intercom Calls ..........................................................

6

Busy Station Callback ..............................................................6

Busy Station Camp-on ..............................................................6

Calling Your System Operator

..................................................7

CALL PROCES

SING

Holding Calls..............................................................................8

Transferring Calls

......................................................................9

Transfer with Camp-On ..............................................................9

Transfer Recall

............................................................................9

Call Waiting

................................................................................9

Setting Up a Conference ........................................................10

Forwarding Your Calls ........................................................10–11

Call Pickup ..............................................................................12

STANDARD TELEPHONE

USER GUIDE

SAMSUNG DS 616

June 2002

Samsung Telecommunications America reserves the right without prior notice to revise infor­mation in this guide for any reason. Samsung Telecommunications America also reserves the
right without prior notice to make changes in design or components of equipment as engi­neering and manufacturing may warrant. Samsung Telecommunications America disclaims all
liabilities for damages arising from the erroneous interpretation or use of information presented
in this guide.

ABOUT THIS BOOK

This booklet provides instructions for using an industry standard single line
telephone set with the Samsung DS 616. A variety of single line sets from
many different manufacturers are available. Check with your service and in­stallation company to ensure proper operation with the Samsung DS 616
system.

Please take the time to study this guide and to become familiar with the op­eration of your standard telephone. Keep it handy. You may need to look up
instructions for infrequently used features.

Learning to use your telephone correctly will make everyday telephone com­munications a breeze.

This book is written based on the factory default settings for the feature
access codes. Sometimes, due to programming requirements, these codes
may be changed. If you find that a feature code does not work as described
in this book, please contact your installation and service company to deter­mine the correct code.

1

DIALING FEA

TURES

Speed Dialing

..........................................................................13

Programming Personal Speed Dial Numbers ........................13

Last Number Redial ................................................................13

Save Number with Redial ........................................................14

Pulse to Tone Changeover ......................................................14

PAGING AND MESSAGING

Making an Internal Page ..........................................................15

Making an External Page ........................................................15

All Page ....................................................................................15

Meet Me Page/Answer ............................................................

15

Call Park and Page ..................................................................15

Retrieving a Parked Call ..........................................................16

Setting a Message Indication

..................................................16

Returning Messages

................................................................16

Canceling a Message ..............................................................17

Programmed Messages ..........................................................17

CONVENIENCE FEATURES

Do Not Disturb

........................................................................18

Locking your Station ................................................................18

Door Phone Calls ....................................................................19

Appointment Reminder / Alarm Clock ....................................19

Account Codes ........................................................................20

In/Out of Group ........................................................................20

Dial by Voice ............................................................................20

Changing your Station Passcode............................................21

PERSONAL SPEED DIAL LIST ..................22–23

3

SYSTEM TONES

The system provides several tones to assist you. Some of these tones are
already familiar to you.

2

THINGS YOU SHOULD KNOW

USER ORIENTATION

Lifting the handset on your telephone will provide Samsung DS 616 system
dial tone. This is also referred to as internal or intercom dial tone. To get an
outside line from the telephone company, dial an access code, usually the
digit “9.” To call another station in your system, simply dial its extension
number. See your system directory list for other access codes and extension
numbers.

HOOKFLASH

Throughout this guide, you will see references to “hookflash.” A hookflash is
a momentary operation of the hookswitch required for a feature operation.
Some telephones have a FLASH or RECALL key. This key may be pressed
instead of the hookswitch.

C.O. LINES

Lines from the telephone company are “C.O. lines.” Calls on these lines are
referred to as “outside calls.” These C.O. lines are accessed by dialing an
access code. For example, dial 9 to get a local outside line or dial 80–82 for
other line groups. Each line in the system is numbered beginning with 701,
and then 702, 703, etc. To get a specific line, dial its three digit line number.
If Least Cost Routing (LCR) is programmed into the system, you will only be
required to dial 9.

DISTINCTIVE RINGING

Samsung DS 616 provides distinctive ring patterns to your phone:

• Outside calls have a single ring tone repeated.

• Intercom calls have a double ring tone repeated.

• Door phone calls and alarm/appointment reminders have a triple ring

tone repeated.

Intercom Dial Tone—A steady tone that indicates you can begin dialing.

DIAL TONE—CONTINUOS

CONTINUOUS

Ringback Tone—Indicates the station you dialed is ringing.

RINGBACK TONE—400 ms ON/200 ms OFF/400 ms ON/2000 ms OFF

CONTINUOUS

Busy Tone—Indicates the station you dialed is busy.

BUSY TONE—350 ms ON/350 ms OFF

CONTINUOUS

DND/No More Calls Tone—Fast busy tone indicates the station you

dialed is in the Do Not Disturb mode or cannot receive any more calls.

DND/NO MORE CALLS TONE—250 ms ON/250 ms OFF

FOR TEN SECONDS

Transfer/Conference Tone—Indicates your call is being held and you can
dial another party.

TRANSFER/CONF TONE—100 ms ON/100 ms OFF

CONTINUOUS

Confirmation Tone—Very short beeps followed by dial tone indicate you
have correctly set or canceled a system feature.

CONFIRMATION TONE—100 ms ON/100 ms OFF

FOR ONE SECOND

Error Tone—A continuous single level tone indicates you have done
something incorrectly. Try again.

ERROR TONE—CONTINUOUS

CONTINUOUS

RECALL DIAL TONE

Hookflash and then dial 18 to disconnect your outside call and receive tele­phone company dial tone for a new call.

BUSY LINE QUEUING WITH
CALLBACK

If you receive a busy signal when you select an outside line:

• While on that call, hookflash, receive transfer tone and dial 44.

• When the line becomes free, the system will call you back.

• Lift the handset, receive dial tone and dial the telephone number or

the speed dial number again.

NOTE: A callback will be canceled if it is not answered within 30 seconds.

5

4

OUTSIDE CALLS

MAKING AN OUTSIDE CALL

• Lift the handset and receive internal dial tone.

• Dial a C.O. line or line group access code.

• Receive outside dial tone and then dial the telephone number.

• Finish the call by replacing the handset.

If your system is programmed to require an authorization code before making
a call:

• Dial ✱ and a valid code. You will hear confirmation tone, followed by
dial tone.

• Select a C.O. line.

If your system is programmed to require an account code before making a
call:

• Dial 47 and a valid code.

• Hookflash and receive transfer tone. Select a C.O. line.

For more information see your system administrator.

ANSWERING AN OUTSIDE CALL

• Lift the handset. You are automatically connected to the ringing call.

• Finish the call by replacing the handset.

UNIVERSAL ANSWER

Outside lines may be programmed to ring a general alerting device. To an­swer calls ringing this device, dial 67. This device can operate in the Day or
Night mode.

SENDING A FLASH

While you are on an outside call, hookflash, receive transfer tone and dial 49
to send a flash to the telephone company. This may be required for some
custom calling features or CENTREX lines.