Samsung DS-5000 Series, ITP-5021D Quick Reference Manual

DS-5000 Series

Keysets

Quick Reference Guide

This

QUICK REFERENCE GUIDE provides the basic operation of your Samsung

DS 5021D,DS 5014D and DS 5007S telephones.The DS 5007S operates the same
as the DS 5021D and the DS 5014D with the exception of the navigation key.The
navigation key functions are not supported on the DS 5007S keyset.

PLACING CALLS

OUTSIDE CALLS - To place a call to an outside party:

 Lift the handset and press an idle outside line button, line group button,

or dial a line access code to receive dial tone.

 Dial the telephone number.
 Replace the handset or press the END button when the call is completed.

NOTE: To call preprogrammed speed dial external numbers, lift the handset

and press the appropriate key.

INTERNAL CALLS - To place a call to another extension at your location:

 Lift the handset and dial the extension number or group number.
 Wait for the party to answer. If you hear a brief tone burst instead of ring-

back tone, the station called is set for Voice Announce or Auto Answer.
Begin speaking after the tone.

 Replace the handset or press the END button when the call is completed.

SPEAKERPHONE CALLS - Your Samsung DS 5021D and DS 5014D keysets

have full speakerphone capability.This feature is used for both internal or exter­nal calls.To activate this feature:

 Press the SPEAKER button.
 Place an internal or external call.
 Press SPEAKER button to disconnect the call.

NOTE: The handset can be used at any timeduring the conversation. To resume

handsfree operation, press the SPEAKER button,and replace the handset.

ANSWERING CALLS

OUTSIDE/INTERNAL/VOICE ANNOUNCE CALLS

three types of calls:

 Lift the handset or press the SEND button to answer on SPEAKERPHONE,

and you are automatically connected to the ringing call.

 Replace the handset or press the END button when the call is completed.

NOTE: If a call is flashing at your telephone but not ringing,you must press the

flashing button to answer. The volume can be adjusted at any time by
pressing the up and down arrow keys on your navigation button.

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To answer these

PLACING A CALL ON HOLD

Calls can be placed on System Hold or Exclusive Hold. Calls placed on
Exclusive Hold can only be picked up from the extension that placed them on
hold. A call placed on System Hold can be picked up from any extension.

SYSTEM HOLD

 Press the HOLD button. The call will flash green at your telephone.
 To take the caller off hold,press that button and the green flashing light will

go steady green again.

 Resume conversation.

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To place a call on hold:

EXCLUSIVE HOLD - To place a call on hold at your telephone so that other

users cannot answer it:

 Press the HOLD twice. The call will flash green at your telephone.
 To retrieve the call, press the flashing green line button or press the HOLD

button a third time.

NOTE: Internal calls are always placed on exclusive hold.

TRANSFERRING CALLS

You can transfer a call by notifying the party to which the call is being trans­ferred or without notification.

 While on a call, press the TRANSFER button and dial an extension number.

Your call is automatically put on transfer hold.

 Wait for the called party to answer and announce the call (optional).
 Replace the handset.