Samsung CSTORE15-3U Quick Start Guide

Quick Start GUIDE

COLDSTORE | CSTORE15-3U

Version 3.0.3

Contents

A) Quick S

tart Guide Legends

B) Safety Instructions

C) Product Package Contents

D) Basic Requirements

E) System Overview

F) Chassis Mounting

G) System Connections

H) Disk Loading

I) Power Up Sequence

J) Front Panel Menu

K) COLDSTORE Set up and Maintenance Software - SITESCAPE

Installing SITESCAPE

Getting Connected

L) System Configuration

M) Disk Management – Adding & Removing Disks

N) Troubleshooting

No power

No disk

Disk fail

O) System Transportation

P) Further Information & Resources

A) Quick Start Guide Legends

 The Information icon highlights particularly useful information or items which are very important to note

when using or configuring the product.

 The Caution icon indicates possible actions or procedures which could prevent proper operation or

cause a system malfunction and the associated text will explain how to avoid this.

 The Warning icon highlights important basic safety issues which if ignored may have a potential for

damage to the hardware, property damage, personal injury or even death.

 Users are urged to read the safety information before

connecting and using the product.

 References to further product information are listed at the end of this guide or may be downloaded from

the Veracity website www.veracityglobal.com. Refer to these resources for full product information, information about terms and conditions of use, limited warranties, returns, software licence agreements, environmental and recycling procedures and any other regulatory notices.

 COLDSTORE

or Registered Trademarks of Veracity UK Ltd. Other trademarks referred to in this guide belong to their respective owners.

, LAID™, SFS™, DISKPLAY™, TRINITY® and the Veracity company logo are Trademarks

 COLDSTORE is covered by the following patents:

US Patent No. 8190837; European Patent No. 1999554B; Australian Patent No. 2007231179; Japanese Patent No. 2009-502184.

 The storage array should NOT be moved once powered

up as this is very likely to cause disk damage – this

applies to all types of disk storage arrays.

nformation in this guide is subject to change without notice.

B) Safety Instructions

These safety instructions are important and are provided to help prevent equipment damage and injury to the installers and operators of the system. Please read and understand all of these instructions before connecting and switching on the product.

 Do not use a damaged power cable with the product. If the cable is cut, damaged, severely twisted, or if

the plug is loose, replace the power cable with a new one.

 Do not place liquids (e.g. tea, coffee etc.) on top of the product. Specifically, do not spill any liquids onto

or into the product. If this happens, immediately switch off the power at the wall outlet and disconnect all cables from the unit.

 Do not handle the product or the power cable with wet hands. This could result in electric shock and

even death.

 Do not insert any items into the air vents or openings anywhere on the unit, especially the power supply

unit. To do so may cause damage to fans and other components, may cause the system to malfunction and may result in electric shock and even death.

 The product is heavy. Ensure that proper lifting techniques are used when moving the unit to avoid

personal injury. It is highly recommended that the unit is installed in a proper 19” equipment rack before disks are inserted. The unit is extremely heavy when fully populated with disks.

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 Ensure that the product is securely held at all times as dropping the product will almost certainly damage

it (possibly beyond repair) and more importantly, may cause severe personal injury, especially to hands and feet. Extreme caution is essential.

 Do not move the system once powered up. To do so may result in damage to the disks and potential

loss of data.

C) Product Package Contents

Carefully unpack the package contents. This will consist of the main unit wrapped in a protective polythene bag and mounted in foam blocks, an accessories box and a copy of this Quick Start Guide.

| The COLDSTORE unit will contain 15 x empty 3.5” hard disk trays. | The COLDSTORE unit will incorporate a dual, hot-swappable power supply unit.

The accessories box will contain:

| Rack mount lugs and mounting screws (note these are left- and right-handed) | 60 x Hard disk tray mounting screws | 2 x screw-terminal connectors for digital I/O (green plugs) | Power cable (UK, EU or US). | Standard warranty statement | 4 x base feet and screws (for free-standing use)

D) Basic Requirements

For correct setup and operation of the system, the following items will be required:

| SATA Hard disks (minimum three units – any capacity). | A computer such as a PC or laptop (running Windows 7 (or later Windows operating system) | Ethernet Network (including network cables and a switch) | Preferred Video Management System (see website for list of supported systems)

E) System Overview

COLDSTORE is a hard disk array system specifically designed for video surveillance storage. It uses our LAID sequential writing system, our SFS sequential disk filing system and custom-designed hardware and firmware to achieve a high-capacity, high-reliability, very low power system ideally suited to surveillance storage.

COLDSTORE itself is a 3U, 19” rack unit with 15 x 3.5” disk bays. The disk cage is accessible by releasing the catches on the left and right of the unit front panel.

The front LCD panel provides basic information and control of basic system operation. However, all information may be viewed-, configuration carried out- and control executed- over a network connection using the SITESCAPE application program.

The rear panel provides dual power, digital I/O and dual network connections as shown in G) below. The dual serial ports are for engineering purposes only and are not required for normal configuration and operation.

F) Chassis Mounting

The rack mount lugs should be fitted to the unit as a first step. This is recommended whether or not the unit will be mounted in an equipment rack. This makes the unit easier and safer to handle.

If the unit is to be used free-standing, we recommend fitting the base feet to avoid damaging supporting surfaces with the metal case.

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 We highly recommend that the unit is mounted into a rack for normal operation.

 If rack-mounted, it is essential that the unit is mounted on a rack tray or shelf for support – it should not

be mounted on the rack-mount lugs alone.

 We highly recommend that the unit is mounted in the rack (or if not to be rack mounted, placed in the

desired location) before any disks are inserted. The unit is quite heavy when empty, but very heavy when fully populated with hard disks. Therefore, care should be taken when lifting the unit, and this is best done before the disks are fitted. This also removes the risk of physical shock damage to hard disks when moving the unit into place. (See section M), Disk Management – Adding & Removing Disks, below).

G) System Connections

Once properly located, the power and network cables can be prepared ready for connection. However, at this stage, do not switch on the power. See rear panel photo below for location of connectors.

Steps:

1 Connect a network cable from your network switch to the network port labelled ETH1.

2 Connect two power cables to the unit, but do not switch the unit on.

 If network connection redundancy is required, a second network cable can be connected between your

network switch and the network port labelled ETH2 but before connecting ensure that the COLDSTORE has been configured to support redundancy.

The digital I/O c

onnections are not covered in this Quick Start Guide – see COLDSTORE User’s Guide.

H) Disk Loading

COLDSTORE is delivered with 15 lockable disk trays. To remove a tray, slide the top section of the tray upwards, releasing the lower section. Pull the lower section down and outwards (as illustrated) and gently slide the tray out.

Any make, model or size of SATA hard disk may be used in COLDSTORE. For optimum use of disk space, we recommend that all disks be of identical capacity. Load the disks into the trays using the mounting screws provided. Use four screws per disk for secure mounting.

COLDSTORE requires at least two disks for set up and configuration. A minimum of three disks are required for typical operation (normal COLDSTORE mirrored overlapping-pair mode).

 Ensure the system has not yet been switched on before mounting the first disks – the COLDSTORE start

procedure requires disks to be present for full boot-up and normal operation. If the system has been

up switched on in error, simply switch the unit off before proceeding. Note that further disks can be added late whi

le the system is running.

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