Samsung C48 series User Manual

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Samsung Multifunction Xpress

C48x series C48xW series

C48xFN series

C48xFW series

BASIC

User’s Guide

BASIC

User’s Guide

This guide provides information concerning the installation, basic operation and troubleshooting on windows.

ADVANCED

This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments.

Some features may not be available depending on models or countries.

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1. Introduction

Key benefits 5

Features by model 7

Useful to know 12

About this user’s guide 13

Safety information 14

Machine overview 20

Control panel overview 24

Turning on the machine 28

Installing the driver locally 29

Reinstalling the driver 31

2. Menu Overview and Basic Setup

Menu overview 33

Machine’s basic settings 37

Media and tray 39

Basic printing 52

Basic copying 58

Basic scanning 62

Basic faxing 63

Using USB memory device 67

3. Maintenance

Ordering supplies and accessories 73

Available supplies 74

Available maintenance parts 75

Storing the toner cartridge 76

Redistributing toner 77

Replacing the toner cartridge 79

Replacing the imaging unit 81

Replacing the waste toner container 83

Monitoring the supplies life 85

Setting the toner low alert 86

Cleaning the machine 87

Tips for moving & storing your machine 91

4. Troubleshooting

Tips for avoiding paper jams 93

Clearing paper jams 94

Understanding the status LED 101

Understanding display messages 103

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5. Appendix

Specifications 111

Regulatory information 120

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1. Introduction

This chapter provides information you need to know before using the machine.

•Key benefits 5

• Features by model 7

• Useful to know 12

• About this user’s guide 13

• Safety information 14

• Machine overview 20

• Control panel overview 24

• Turning on the machine 28

• Installing the driver locally 29

• Reinstalling the driver 31

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Key benefits

Environmentally friendly

• To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 55).

• To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 215).

• To save paper, you can print on both sides of the paper (double-sided printing) (Manual) (see "Using advanced print features" on page 215).

• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

• We recommend using recycled paper for saving energy.

Fast high resolution printing

• You can print in a full range of colors using cyan, magenta, yellow, and black.

• You can print with a resolution of up to 2,400 x 600 dpi effective output (600 x 600 x 2 bit).

• Fast, on-demand printing.

Convenience

• Simply touch your cell phone on the NFC tag on your printer and get the print job done (see "Using the NFC feature" on page 173).

• You can print on the go from your smartphone or computer using Samsung Cloud Print apps (see "Samsung Cloud Print" on page 184).

• You can print on the go from your smartphone or computer using Google Cloud Print enabled apps (see "Google Cloud Print™" on page 187).

• Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see "Easy Capture

Manager" on page 243).

• Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Easy Printer Manager" on page 252 or "Using Samsung Printer Status" on page 255).

• Samsung Easy Document Creator is an application to help users compile and share large documents or other scanned or faxed information digitally. (see "Using Samsung Easy Document Creator" on page 254).

• Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.

• If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

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Key benefits

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 113).

• Print watermark: You can customize your documents with words, such as “CONFIDENTIAL” (see "Using advanced print features" on page 215).

• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 215).

• You can print in various operating systems (see "System requirements" on page 116).

• Your machine is equipped with a USB interface and/or a network interface.

Supports various wireless network setting method

• Using the WPS (Wi-Fi Protected Setup™) button

- You can easily connect to a wireless network using the WPS button on

the machine and the access point (a wireless router).

• Using the USB cable or a network cable

- You can connect and set various wireless network settings using a USB cable or a network cable.

• Using the Wi-Fi Direct

- You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature.

See "Introducing wireless set up methods" on page 155.

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Features by model

Some features and optional goods may not be available depending on model or country.

Operating System

(●: Supported, Blank: Not supported)

Operating System C48x series C48xW series C48xFN series C48xFW series

Windows ● ● ● ●

Mac ● ● ● ●

Linux ● ● ● ●

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Features by model

Software

You can install the printer driver and software when you insert the software CD into your CD-ROM drive.

For Windows, select the printer driver and software in the Select Software to Install window.

Software C48x series C48xW series C48xFN series C48xFW series

SPL printer driver ● ● ● ●

PCL printer driver ● ● ● ●

PS printer driver

● ● ● ●

XPS printer driver

● ● ● ●

Samsung Easy Printer Manager

Scan to PC settings ● ● ● ●

Fax to PC settings ● ●

Advanced Setting ● ● ● ●

Samsung Easy Document Creator

● ● ● ●

Samsung Easy Color Manager

● ● ● ●

Samsung Printer Status ● ● ● ●

Samsung Printer Center ● ● ● ●

SyncThru™ Web Service ● ● ●

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Features by model

(●: Supported, Blank: Not supported)

Samsung Eco Driver Pack

● ● ● ●

Samsung Stylish Driver Pack

● ● ● ●

SyncThru™ Web Service ● ● ● ●

Fax Samsung Network PC

Fax

● ●

Scan Twain scan driver ● ● ● ●

WIA scan driver ● ● ● ●

a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your

computer’s OS support the software.

To use the

Easy Eco Driver

features, the

Eco Driver Pack

must be installed.

c. The printer driver includes a user interface that is optimized for touchscreens. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User Interface

(see "Using Samsung Printer Center" on page 246).

Software C48x series C48xW series C48xFN series C48xFW series

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Features by model

Variety feature

(●: Supported, Blank: Not supported)

Features C48x series C48xW series C48xFN series C48xFW series

Hi-Speed USB 2.0 ● ● ● ●

Network Interface Ethernet 10/100 Base TX wired LAN

● ● ●

Network Interface 802.11b/g/n wireless LAN

a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you

bought your machine.

● ●

NFC (Near Field Communication) ● ●

Mopria™ ● ● ●

Samsung Cloud Print ● ● ●

Google Cloud Print™ ● ● ●

AirPrint ● ● ●

Eco printing (Control panel)

● ● ●

Duplex (2-sided) printing (Manual)

b. Windows only.

● ● ● ●

USB memory interface ● ● ●

Automatic Document Feeder (ADF) ● ●

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Features by model

(●: Supported, Blank: Not supported)

Features C48x series C48xW series C48xFN series C48xFW series

Fax Multi-send ● ●

Delay send ● ●

Secure receive ● ●

Send/ Receive forward - fax/ Email

● ●

Scan Scan to PC ● ● ●

Copy ID card copying ● ● ● ●

Reduced or enlarged copying ● ● ● ●

Collation ● ● ● ●

2-up/4-up ● ● ● ●

Adjust background ● ● ● ●

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Useful to know

The machine does not print.

• Open the print queue list and remove the document from the list (see "Canceling a print job" on page 53).

• Remove the driver and install it again (see "Installing the driver locally" on page 29).

• Select your machine as your default machine in your Windows (see "Setting your machine as a default machine" on page 214).

Where can I purchase accessories or supplies?

• Inquire at a Samsung distributor or your retailer.

• Visit www.samsung.com/supplies. Select your country/region to view product service information.

The status LED flashes or remains constantly on.

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 101).

A paper jam has occurred.

• Open and close the cover (see "Front view" on page 21).

• Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 94).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 77).

• Try a different print resolution setting (see "Opening printing preferences" on page 54).

• Replace the toner cartridge (see "Replacing the toner cartridge" on page 79).

Where can I download the machine’s driver?

• You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

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1. Introduction

About this user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

• Do not discard this manual, and keep it for future reference.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.

• The screenshots in this administrator’s guide may differ from your machine depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

Conventions

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

General icons

Icon Text Description

Warning

Used to alert users to the possibility of personal injury.

Caution

Gives users information to protect the machine from possible mechanical damage or malfunction.

Note

Provides additional information or detailed specification of the machine function and feature.

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1. Introduction

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Operating environment

Warning

Hazards or unsafe practices that may result in severe personal injury or death.

Caution

Hazards or unsafe practices that may result in minor personal injury or property damage.

Do not attempt.

Do not use if the power cord is damaged or if the electrical outlet is not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

• The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

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Safety information

1. Introduction

Caution

Operating method

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords.

This could result in electric shock or fire and/or injury to your pet.

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray.

You may get injured.

Be care when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal objects.

It can damage the machine.

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

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Safety information

1. Introduction

Installation / Moving

Warning

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can cause damage or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the electrical outlet.

Do not place the machine in an area with dust, humidity, or water leaks.

This could result in electric shock or fire.

Place the machine in the environment where it meets the operating temperature and humidity specification.

Do not use the machine when it is below freezing temperature or has recently been moved from a location below freezing temperature. Doing so may damage the machine. Only operate the machine when the internal temperature of the machine is within the operating temperature and humidity specifications.

Otherwise, quality problems can occur and cause damage to the machine.

See "General specifications" on page 111.

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Safety information

1. Introduction

Caution

Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.

If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safely.

Then lift the machine:

• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.

• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.

The machine could fall, causing injury or machine damage.

Choose a flat surface with enough space for ventilation to place the machine. Also consider the space required to open the cover and trays.

The place should be well-ventilated and be far from direct light, heat, and humidity.

When using the machine for a long period of time or printing a large number of pages in a non-ventilated space, it could pollute the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.

Do not place the machine on an unstable surface.

The machine could fall, causing injury or machine damage.

Use only No.26 AWG

or larger, telephone line cord, if necessary.

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical outlet.

Otherwise, this could result in electric shock or fire.

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock or fire.

The machine should be connected to

the power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

a. AWG: American Wire Gauge

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Safety information

1. Introduction

Maintenance / Checking

Caution

Supply usage

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the machine needs repairing.

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

• Do not remove any covers or guards that are fastened with screws.

• Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.

• The machine should only be repaired by a Samsung service technician.

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

Do not burn any of the supplies such as toner cartridge or fuser unit.

This could cause an explosion or uncontrollable fire.

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Safety information

1. Introduction

When storing supplies such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.

• When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal instructions.

• Do not wash the supplies.

• For a waste toner bottle, do not reuse it after emptying the bottle.

If you do not follow the instructions above, it may cause machine malfunction and environmental pollution. The warranty does not cover damages caused by a user's carelessness.

Using recycled supplies, such as toner, can cause damage to the machine.

In case of damage due to the use of recycled supplies, a service fee will be charged.

When toner gets on your clothing, do not use hot water to wash it.

Hot water sets toner into fabric. Use cold water.

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

Page 20

1. Introduction

Machine overview

Components

The actual component may differ from the illustration below. Some components may change depending on the configuration.

Power cord Quick installation guide

Software CD

a. The software CD contains the print drivers, user’s guide, and software applications.

Misc. accessories

b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

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Machine overview

1. Introduction

Front view

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7).

C48x/C48xW series

1 Scanner lid 8 Toner cartridges

2 Front handle 9 Waste toner container

3Tray 10Imaging unit

Front door

Scan unit

a b

Output support

USB memory port

6 Control panel 13 Scanner glass

NFC tag

a. Close the scanner lid before opening the scan unit. b. Be careful not to pinch your fingers. c. C48xW series only.

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Machine overview

1. Introduction

C48xFN/C48xFW series

Document feeder cover

NFC tag

2 Document feeder width

guide

Toner cartridges

3 Document feeder input tray 12 Waste toner container

4 Document feeder output

support

Imaging unit

Front handle

Scan unit

b c

6 Tray 15 USB memory port

7 Front cover 16 Scanner lid

8 Output support 17 Scanner glass

9 Control panel

1 3

2 4

a. C48xFW series only. b. Close the scanner lid before opening the scan unit. c. Be careful not to pinch your fingers.

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Machine overview

1. Introduction

Rear view

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7).

C48x/C48xW series

C48xFN/C48xFW series

1 Rear cover 3 USB port

Power receptacle

Network port

a. C48xW series only.

1 Rear cover 4 Network port

2 Power receptacle 5 Telephone line socket (LINE)

3 USB port 6 Extension telephone socket (EXT.)

Page 24

1. Introduction

Control panel overview

• This control panel may differ from your machine depending on its model. There are various types of control panels.

• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7).

C48x/C48xW series

WPS

Configures the wireless network connection easily without a computer (see "Using the WPS Settings menu" on page 156).

Scan to

Switches between scan and copy mode. The Scan to LED turns on scan mode and turns off on copy mode.

3 Display screen Shows the current status and displays prompts during an operation.

4 Arrows Scrolls through the options available in the selected menu and increases or decreases values.

3 5

9 10

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Control panel overview

1. Introduction

Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 33).

6 OK Confirms the selection on the screen.

Stop/Clear

Stops an operations at any time.

Power/Wake Up

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds when the machine is in ready mode.

Start

Starts a job.

Back

Sends you back to the upper menu level.

Status/Wireless LED

Indicates the status of your machine (see "Understanding the status LED" on page 101).

Status LED

Eco

Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 55).

Direct USB

Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine.

a. C48xW series only. b. C48x series only.

Page 26

Control panel overview

1. Introduction

C48xFN/C48xFW series

WPS

Configures the wireless network connection easily without a computer (see "Using the WPS Settings menu" on page 156).

2 ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 61).

3 Display screen Shows the current status and displays prompts during an operation.

Copy

Switches to Copy mode.

Fax

Switches to Fax mode.

6 Arrows Scrolls through the options available in the selected menu and increases or decreases values.

Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 33).

8 OK Confirms the selection on the screen.

8 9 10 11

15 14

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Control panel overview

1. Introduction

9 Numeric keypad Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page 210).

10 Address Book Allows you to store frequently used fax numbers or search for stored fax numbers (see "Setting up the fax address book" on page 211).

Redial/Pause

Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see "Redialing the fax number" on page 233).

Stop/Clear

Stops an operations at any time.

Power/Wake Up

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds when the machine is in ready mode.

Start

Starts a job.

On Hook Dial

When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone (see "Receiving manually in Tel mode" on page 238).

Back

Sends you back to the upper menu level.

Scan

Switches to Scan mode.

Status/Wireless LED

Indicates the status of your machine (see "Understanding the status LED" on page 101).

Status LED

19 Eco Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 55).

20 Direct USB Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine.

a. C48xFW series only. b. C48xFN series only.

Page 28

1. Introduction

Turning on the machine

Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause damage or fire to the machine.

Connect the machine to the electricity supply first.

Turn the switch on if the machine has a power switch.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

Power is turned on automatically.

For C48x/C48xW series, press (Power/Wake Up) button on the

control panel.

If you want to turn the power off, press and hold (Power/Wake Up)

button for about 3 seconds.

Page 29

1. Introduction

Installing the driver locally

A locally connected machine is a machine directly attached to your computer using a USB cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 147).

• If you are a Mac or Linux operating systems user, refer to the "Installation for Mac" on page 138 or "Installation for Linux" on page 140.

• The installation window in this User’s Guide may differ depending on the machine and interface in use.

• Only use a USB cable no longer than 3 meters (118 inches).

Windows

Make sure that the machine is connected to your computer and powered on.

Insert the supplied software CD into your CD-ROM drive.

If the installation window does not appear, click Start > All programs > Accessories > Run.

X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.

• For Windows 8,

If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK.

If “Tap to choose what happens with this disc.” pop-up window appears, click the window and select Run Setup.exe.

Review and accept the installation agreements in the installation window. Then, click Next.

Select USB on the Printer Connection Type screen. Then, click Next.

Follow the instructions in the installation window.

You can select the software applications in the Select Software to Install window.

Page 30

Installing the driver locally

1. Introduction

From the Windows 8 Start Screen

• The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads.

• You can download Samsung Printer Experience app from the Windows

Store. You need have a Microsoft account to use the Windows Store.

1 From Charms, select Search. 2 Click Store. 3 Search and click Samsung Printer Experience. 4 Click Install.

• If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads.

• If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD.

Make sure that your computer is connected to the Internet and powered on.

Make sure that the machine is powered on.

Connect the computer and the machine with a USB cable.

The driver is automatically installed from the Windows Update.

Page 31

1. Introduction

Reinstalling the driver

If the printer driver does not work properly, follow the steps below to reinstall the driver.

Windows

Make sure that the machine is connected to your computer and powered on.

From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software.

• For Windows 8,

1 From Charms, select Search > Apps.

2 Search and click Control Panel.

3 Click Programs and Features.

4 Right-click the driver you want to uninstall and select Uninstall.

Follow the instructions in the installation window.

Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 29).

From the Windows 8 Start Screen

Make sure that the machine is connected to your computer and powered on.

Click on the Uninstall Samsung Printer Software tile in the Start screen.

Follow the instructions in the window.

• If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode.

• If you want to uninstall Samsung’s printer management tools, from the

Start screen, right-click the app > Uninstall > right-click the program you want to delete > Uninstall and follow the instruction in the window.

Page 32

2. Menu Overview and Basic Setup

This chapter provides information about the overall menu structure and the basic setup options.

• Menu overview 33

• Machine’s basic settings 37

• Media and tray 39

• Basic printing 52

• Basic copying 58

• Basic scanning 62

• Basic faxing 63

• Using USB memory device 67

Page 33

2. Menu Overview and Basic Setup

Menu overview

The control panel provides access to various menus to set up the machine or use the machine’s functions.

• An asterisk (*) appears next to the currently selected menu.

• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.

• Some menu names may differ from your machine depending on its options or the models.

• The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 189).

Accessing the menu

Select the Copy, Fax, or Scan button on the control panel depending on the feature to be used.

Select (Menu) until the menu you want appears on the bottom line of the display and press OK.

Press the left/right arrows until the needed menu item appears and press

OK.

If the setting item has sub menus, repeat step 3.

Press OK to save the selection.

Press (Stop/Clear) to return to the ready mode.

Page 34

Menu overview

2. Menu Overview and Basic Setup

Copy Feature

(see "Copy" on page 192)

Copy Setup

(see "Copy" on page 192)

Fax Featurea

(see "Fax" on page 195)

a. C48xFN/C48xFW series only.

Fax Setup

(see "Fax" on page 195)

Original Size

Reduce/Enlarge Darkness

Normal Dark+1- Dark+5 Light+5- Light+1

Original Type

Text Text/Photo Photo Magazine

Collation

On Off

Layout

Normal 2-Up 4-Up ID Copy

Adjust Bkgd.

Off Auto Enhance Lev.1 Enhance Lev.2 Erase Lev.1- Erase Lev.4

Change Default

Original Size

Copies

Reduce/Enlarge

Darkness

Original Type

Collation

Darkness

Light+5- Light+1

Normal

Dark+1- Dark+5

Resolution

Standard

Fine

Super Fine

Photo Fax

Original Size

Multi Send

Delay Send

Send Forward

Forward to Fax

Fwd. to Email

Rcv. Forward

Forward to Fax

Forward to PC

Fwd. to Email

Forward&Print

Secure Receive

Off

Cancel Job

Sending

Redial Times

Redial Term

Prefix Dial

ECM Mode

Modem Speed

Fax Confirm.

Image TCR

Dial Mode

Receiving

Receive Mode

Ring to Answer

Stamp Rcv Name

Rcv Start Code

Auto Reduction

Discard Size

Junk Fax Setup

DRPD Mode

b. This option may not be available depending on your country.

Change Default

Darkness

Resolution

Original Size

Smart Fax Diag

Auto Config.

Start Now

Initialize

Manual TX/RX

Off

Page 35

Menu overview

2. Menu Overview and Basic Setup

Scan Feature

(see "Scan" on page 198)

a. C48xW/C48xFN/C48xFW series only.

Scan Setup

(see "Scan" on page 198)

Print Setup

(see "Print" on page 191)

USB Feature

Original Size

Original Type

Resolution

Color Mode

File Format

Darkness

Email Feature

Original Size

Original Type

Resolution

Color Mode

Darkness

Samsung Cloud

Original Size

Original Type

Resolution

Color Mode

Darkness

b. C48xFN/C48xFW series only.

Change Default

USB Default

Email Default

Samsung Cloud

Orientation

Portrait

Landscape

Copies

[1 - 999]

Resolution

Standard

High Resol.

Clear Text

Off

Minimum

Medium

Maximum

Edge Enhance

Off

Normal

Maximum

Trapping

Off

Normal

Maximum

Screen

Normal

Enhanced

Detailed

Auto CR

LF+CR

SkipBlankPages

Off

Emulation

Emulation Type

Setup

Page 36

Menu overview

2. Menu Overview and Basic Setup

System Setup

(see "System setup" on page 200)

Network

(see "Network setup" on page 206)

a. C48xW/C48xFN/C48xFW series only.

Machine Setup

Machine ID

Fax Number

Date & Time

Clock Mode

Language

Default Mode

Power Save

Auto Power Off

Wakeup Event

System Timeout

Job Timeout

Altitude Adj.

Humidity

Auto Continue

Paper Substit.

Eco Settings

b. C48xFN/C48xFW series only. c. C48x/C48xW series only.

Paper Setup

Paper Size

Paper Type

Margin

Sound/Volume

Key Sound

Alarm Sound

Speaker

Ringer

Report

Configuration

Demo Page

Network Conf.

Supplies Info.

Usage Counter

Fax Received

Fax Sent

Scheduled Jobs

Fax Confirm.

Email Sent

Junk Fax

PCL Font

PS Font

Address Book

Maintenance

CLR Empty Msg

Supplies Life

Image Mgr.

Custom Color

TonerLow Alert

ImgU.Low Alert

Serial Number

d. This option only appears when small amount of toner is left in the cartridge.

TCP/IP (IPv4)

DHCP

BOOTP

Static

TCP/IP (IPv6)

IPv6 Protocol

DHCPv6 Config

Ethernet

Ethernet Port

Ethernet Speed

Wi-Fi

Wi-Fi On/Off

Wi-Fi Settings

WPS

Wi-Fi Direct

Wi-Fi Signal

Wi-Fi Default

Protocol Mgr.

HTTP

SCP

WINS

SNMPv1/v2

UPnP(SSDP)

mDNS

SetIP

SLP

Network Conf.

Clear Settings

e. C48xW/C48xFW series only.

Page 37

2. Menu Overview and Basic Setup

Machine’s basic settings

You change the machine’s setting set in the machine from Samsung Easy Printer Manager or SyncThru™ Web Service.

•

If your machine is connected to the local, you can set the machine’s setting from

Samsung Easy Printer Manager

Advanced Setting

Device Settings

(see

"Using Samsung Easy Printer Manager" on page 252

• If your machine is connected to the network, you can set the

machine’s setting from SyncThru™ Web Service > Settings tab > Machine Settings (see "Using SyncThru™ Web Service" on page 249).

After installation is complete, you may want to set the machine's default settings.

To change the machine’s default settings, follow these steps:

It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) button on the control panel.

Press System Setup > Machine Setup.

Select the option you want, then press OK.

• Language: change the language that is displayed on the control panel.

• Date & Time: When you set the time and date, they are used in delay fax and delay print. They are printed on reports. If, however, they are not correct, you need to change it for the correct time being.

Enter the correct time and date using arrows or numeric keypad (see "Keypad letters and numbers" on page 210).

• Month = 01 to 12

• Day = 01 to 31

• Year = requires four digits

• Hour = 01 to 12

• Minute = 00 to 59

• Clock Mode: You can set your machine to display the current time using either a 12-hour or 24-hour format.

• Power Save: When you are not using the machine for a while, use this feature to save power.

Page 38

Machine’s basic settings

2. Menu Overview and Basic Setup

• When you press the Power/Wake Up button, start printing, or a fax is received, the product will wake up from the power saving mode.

• Press (Menu) > System Setup > Machine Setup > Wakeup Event

> On on the control panel. When you press any button except Power/

Wake Up button, the machine wake up from the power save mode.

• Altitude Adj.: Print quality is affected by atmospheric pressure,

which atmospheric pressure is determined by the height of the machine above sea level. Before you set the altitude value, determine the altitude where you are (see "Altitude adjustment" on

page 209).

Select the option you want, then press OK.

Press OK to save the selection.

Press (Stop/Clear) to return to ready mode.

Refer to below links to set other settings useful for using the machine.

• See "Entering various characters" on page 210.

• See "Keypad letters and numbers" on page 210.

• See "Setting the paper size and type" on page 46.

• See "Setting up the fax address book" on page 211.

Page 39

2. Menu Overview and Basic Setup

Media and tray

This chapter provides information on how to load print media into your machine.

• Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements.

• Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.

• Using inflammable print media can cause a fire.

• Use designated print media (see "Print media specifications" on page

113).

The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and, in rare cases may cause a fire.

Tray overview

To change the size, you need to adjust the paper guides.

If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.

1 Paper cover 2 Guide lock 3 Paper length guide 4 Paper width guide

Page 40

Media and tray

2. Menu Overview and Basic Setup

Loading paper in the tray

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

Pull out the paper tray (see "Tray overview" on page 39).

Open the paper cover.

Squeeze and the paper width guide and paper length lever to locate them in the correct paper size slot marked at the bottom of the tray to adjust to the size.

Page 41

Media and tray

2. Menu Overview and Basic Setup

Flex or fan the edge of the paper stack to separate the pages before loading papers.

Place the paper with the side you want to print facing up.

For paper smaller than A4-sized, press and unlatch the guide lock in the tray, push the tray in manually. Then adjust the paper length guide and paper width guide.

For paper longer than Legal-sized, press and unlatch the guide lock in the tray, pull the tray out manually. Then adjust the paper length guide and paper width guide.

• Do not push the paper width guide too far causing the media to buckle.

• Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled.

• If you do not adjust the paper width guide, it may cause paper jams.

Page 42

Media and tray

2. Menu Overview and Basic Setup

Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to buckle.

Close the paper cover.

Insert the paper tray.

When you print a document, set the paper type and size for the tray (see "Setting the paper size and type" on page 46).

The tray is preset to Letter or A4 size, depending on your country. To change the size to A4 or Letter, you must adjust the lever and paper width guide properly.

Page 43

Media and tray

2. Menu Overview and Basic Setup

Pull the tray out of the machine. Open the paper cover and remove paper from the tray if necessary.

If you want to change the size to Letter, hold the lever at the back of the tray, and rotate the lever clockwise. You can see the lever when you move the paper length guide to the legal-sized paper (LGL).

Squeeze the paper width guide and slide it to the edge of the lever.

If you want to change the size to A4, first move the paper width guide to left and rotate the lever counterclockwise. If you force the lever, it could damage the tray.

LTR

Page 44

Media and tray

2. Menu Overview and Basic Setup

Printing on special media

• When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 113).

The table below shows the special media usable in tray.

The paper setting in the machine and driver should match to print without a paper mismatch error.

• You change the paper setting set in the machine from Samsung Easy Printer Manager program or SyncThru™ Web Service.

If your machine is connected to the local, you can set the machine’s setting from

Samsung Easy Printer Manager

Advanced Setting

Device

Settings

(see

"Using Samsung Easy Printer Manager" on page 252

- If your machine is connected to the network, you can set the

machine’s setting from SyncThru™ Web Service > Settings tab > Machine Settings (see "Using SyncThru™ Web Service" on page 249).

• You can set it using System Setup > Paper Setup > select you want

Paper Size or Paper Type button on the control panel.

To see paper weights for each sheet, refer to "Print media specifications" on page 113.

(●: Supported)

Types

Tray

a. The paper types available manual feeding in tray.

Plain ●

Thick ●

Thin ●

Bond ●

Color ●

CardStock ●

Labels ●

Preprinted ●

Cotton ●

Recycled ●

Archive ●

Glossy Photo ●

Matte Photo ●

Page 45

Media and tray

2. Menu Overview and Basic Setup

Labels

To avoid damaging the machine, use only labels designed for use in laser printers.

• When selecting labels, consider the following factors:

- Adhesives: Should be stable at your machine’s fusing temperature about 170°C (338°F).

- Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.

- Curl: Must lie flat with no more than 13 mm of curl in any direction.

- Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.

• Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components.

• Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine.

• Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.

Card stock/ Custom-sized paper

• In the software application, set the margins to at least 6.4 mm (0.25 inches) away from the edges of the material.

Page 46

Media and tray

2. Menu Overview and Basic Setup

Preprinted paper

When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed.

• Must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the machine’s fusing temperature for 0.1 second (about 170°C (338°F)).

• Preprinted paper ink must be non-flammable and should not adversely affect machine rollers.

• Before you load preprinted paper, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing print quality.

Setting the paper size and type

After loading paper in the paper tray, set the paper size and type using the control panel buttons.

The paper setting in the machine and driver should match to print without a paper mismatch error.

• You change the paper setting set in the machine from Samsung Easy

Printer Manager program or SyncThru™ Web Service.

If your machine is connected to the local, you can set the machine’s setting from

Samsung Easy Printer Manager

Advanced Setting

Device

Settings

(see

"Using Samsung Easy Printer Manager" on page 252

- If your machine is connected to the network, you can set the machine’s setting from SyncThru™ Web Service > Settings tab > Machine Settings (see "Using SyncThru™ Web Service" on page 249).

• You can set it using System Setup > Paper Setup > select you want

Paper Size or Paper Type button on the control panel.

Select (Menu) button on the control panel.

Press System Setup > Paper Setup > Paper Size or Paper Type.

Select the tray and the option you want.

Press OK to save the selection.

Page 47

Media and tray

2. Menu Overview and Basic Setup

Press (Stop/Clear) to return to ready mode.

• If you want to use special-sized paper such as billing paper, select the

Paper tab > Size > Edit... and set Custom Paper Size Settings in the Printing Preferences (see "Opening printing preferences" on page 54).

Using the output support

The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it.

The printed pages stack on the output support, and the output support will help the printed pages to align. The printer sends output to the output tray by default.

Page 48

Media and tray

2. Menu Overview and Basic Setup

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

Preparing originals

• Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches).

• Do not attempt to load the following s of paper, in order to prevent paper jam, low print quality and machine damage.

- Carbon-paper or carbon-backed paper

- Coated paper

- Onion skin or thin paper

- Wrinkled or creased paper

- Curled or rolled paper

- Torn paper

• Remove all staples and paper clips before loading.

• Make sure any glue, ink, or correction fluid on the paper is completely dry before loading.

• Do not load originals that include different sizes or weights of paper.

• Do not load booklets, pamphlets, transparencies, or documents with other unusual characteristics.

Loading originals

You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

On the scanner glass

Using the scanner glass, you can copy or scan originals. You can get the best scan quality, especially for colored or gray-scaled images. Make sure that no

originals are in the document feeder. If an original is detected in the document feeder, the machine gives it priority over the original on the scanner glass.

Page 49

Media and tray

2. Menu Overview and Basic Setup

Lift and open the scanner lid.

Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass.

Close the scanner lid.

Page 50

Media and tray

2. Menu Overview and Basic Setup

• Leaving the scanner lid open while copying may affect copy quality and toner consumption.

• Dust on the scanner glass may cause black spots on the printout. Always keep it clean (see "Cleaning the machine" on page 87).

• If you are copying a page from a book or magazine, lift the scanner lid until its hinges are caught by the stopper and then close the lid. If the book or magazine is thicker than 30 mm, start copying with the scanner lid open.

• Be careful not to break the scanner glass. You may get hurt.

• Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt.

• Do not look into the light from inside of the scanner while copying or scanning. It is harmful to eyes.

In the document feeder

Flex or fan the edge of the paper stack to separate the pages before loading originals.

Load the original face up into the document feeder input tray. Make sure that the bottom of the original stack matches the paper size marked on the document input tray.

Page 51

Media and tray

2. Menu Overview and Basic Setup

Adjust the document feeder width guides to the paper size.

Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 87).

Page 52

2. Menu Overview and Basic Setup

Basic printing

For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 215).

Printing

• Mac printing (see "Mac printing" on page 222).

• Linux printing (see "Linux printing" on page 224).

The following Printing Preferences window is for Notepad in Windows 7. Your Printing Preferences window may differ, depending on your operating system or the application you are using.

Open the document you want to print.

Select Print from the File menu.

Select your machine from the Select Printer list.

The basic print settings including the number of copies and print range are selected within the Print window.

To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on page 54).

To start the print job, click OK or Print in the Print window.

Page 53

Basic printing

2. Menu Overview and Basic Setup

Canceling a print job

If the print job is waiting in the print queue or print spooler, cancel the job as follows:

• You can access this window by simply double-clicking the machine icon

( ) in the Windows task bar.

• You can also cancel the current job by pressing (Stop/Clear) on the

control panel.

Page 54

Basic printing

2. Menu Overview and Basic Setup

Opening printing preferences

• The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use.

• When you select an option in Printing Preferences, you may see a

warning mark or . An mark means you can select that certain

option but it is not recommended, and an mark means you cannot

select that option due to the machine’s setting or environment.

• For Windows 8 user, see "Opening more settings" on page 260.

Open the document you want to print.

Select Print from the file menu. The Print window appears.

Select your machine from the Select Printer.

Click Properties or Preferences.

The screenshot may differ depending on model.

• You can apply Eco features to save paper and toner before printing (see "Easy Eco Driver" on page 245).

• You can check the machine’s current status pressing the Printer Status

button (see "Using Samsung Printer Status" on page 255).

• The printer driver includes a user interface that is optimized for

touchscreens. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung

Printer Center" on page 246).

Page 55

Basic printing

2. Menu Overview and Basic Setup

Using a favorite setting

The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use.

To save a Favorites item, follow these steps:

Change the settings as needed on each tab.

Enter a name for the item in the Favorites input box.

Click Save.

Enter name and description, and then select the desired icon.

Click OK. When you save Favorites, all current driver settings are saved.

To use a saved setting, select it in the Favorites tab. The machine is now set to print according to the settings you have selected. To delete saved settings, select it in the Favorites tab and click Delete.

Using help

Click the option you want to know on the Printing Preferences window and press F1 on your keyboard.

Eco printing

The Eco function cuts toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing.

If you press the Eco button from the control panel, eco mode is enabled. The default setting of Eco mode is Multiple Pages per Side (2) and Toner Save. Some features may not be available depending on the model.

Page 56

Basic printing

2. Menu Overview and Basic Setup

• You change the machine’s setting set in the machine from Samsung

Easy Printer Manager or SyncThru™ Web Service.

- If your machine is connected to the local, you can set the machine’s

setting from

Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager" on page 252).

- If your machine is connected to the network, you can set the

machine’s setting from SyncThru™ Web Service > Settings tab > Machine Settings (see "Using SyncThru™ Web Service" on page 249).

Depending on the printer driver you use, Skip blank pages may not work properly. If Skip blank pages feature does not work properly, set the feature from the Easy Eco Driver (see "Easy Eco Driver" on page 245).

Setting Eco mode on the control panel

Select (Menu) > System Setup > Machine Setup > Eco Settings on the control panel.

Select the option you want and press OK.

• Default Mode: Select this to turn on or off the eco mode.

- Off: Set the eco mode off.

- On: Set the eco mode on.

If you set the eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or

Samsung Easy Printer Manager (Advanced Setting > Device Settings > Eco), the On force message appears. You have to enter the password to

change the eco mode status.

• Select Temp.: Follow the settings from Syncthru™ Web Service or

Samsung Easy Printer Manager. Before you select this item, you must set the eco function in SyncThru™ Web Service (Settings tab >

Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Advanced Setting > Device Settings > Eco).

- Default Eco: The machine is set to Default Eco mode.

- Custom Eco: Change any necessary values.

Press OK to save the selection.

Setting eco mode on the driver

Open the Eco tab to set Eco mode. When you see the eco image ( ), that means the eco mode is currently enabled.

Eco options

• Printer Default: Follows the settings from the machine's control panel.

• None: Disables Eco mode.

Page 57

Basic printing

2. Menu Overview and Basic Setup

• Eco Printing: Enables eco mode. Activate the various Eco items you want to use.

• Password: If the administrator fixed to enable the Eco mode, you have to enter the password to change the status.

Result simulator

Result Simulator shows the estimated results of reduced emissions of carbon

dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected.

• The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled.

• Refers to the calculation coefficient about CO2, energy, and paper from IEA, the index of Ministry of Internal Affairs and Communication of Japan and www.remanufacturing.org.uk. Each model has a different index.

• The power consumption in printing mode refers to the average printing power consumption of this machine.

• The actual amount displayed is only an estimate as the actual amount may differ depending on the operating system used, computing performance, application software, connection method, media type [thickness], media size, job complexity, etc.

Page 58

2. Menu Overview and Basic Setup

Basic copying

For special printing features, refer to the Advanced Guide (see "Copy" on page 192).

Basic copy

C48xW series: Make sure that the Scan to button’s LED is off.

C48xFN/C48xFW series: Select (copy) on the control panel.

Select (Menu) > Copy Feature on the control panel.

Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 48).

If you want to customize the copy settings including Reduce/Enlarge, Darkness, Original Type and more by using the control panel buttons

(see "Changing the settings for each copy" on page 58).

Enter the number of copies using the arrow or number keypad, if necessary.

Press (Start).

If you need to cancel the copying job during the operation, press (Stop/

Clear) and the copying will stop.

Changing the settings for each copy

Your machine provides default settings for copying so that you can quickly and easily make a copy.

• If you press the (Stop/Clear) button twice while setting the copy options, all of the options you have set for the current copy job will be canceled and returned to their default status. Or, they will automatically return to their default status after the machine completes the copy in

progress.

• Accessing menus may differ from model to model (see "Accessing the menu" on page 33).

• It may be necessary to press OK to navigate to lower-level menus for some models.

Page 59

Basic copying

2. Menu Overview and Basic Setup

Darkness

If you have an original containing faint marking and dark images, you can adjust the brightness to make a copy that is easier to read.

C48xW series: Make sure that the Scan to button’s LED is off.

C48xFN/C48xFW series: Select (copy) on the control panel.

Select (Menu) > Copy Feature > Darkness on the control panel.

Select the option you want and press OK.

For example, the Light+5 being the lightest, and the Dark+5 being the darkest.

Press (Stop/Clear) to return to ready mode.

Original

The original setting is used to improve the copy quality by selecting the document for the current copy job.

C48xW series: Make sure that the Scan to button’s LED is off.

C48xFN/C48xFW series: Select (copy) on the control panel.

Select (Menu) > Copy Feature > Original Type on the control panel.

Select the option you want and press OK.

• Text: Use for originals containing mostly text.

• Text/Photo: Use for originals with mixed text and photographs.

If texts in the printout is blurry, select Text to get the clear texts.

• Photo: Use when the originals are photographs.

• Magazine: Use when the originals are magazine.

Press (Stop/Clear) to return to ready mode.

Reduced or enlarged copy

You can reduce or enlarge the size of a copied image from 25% to 400% from the document feeder or scanner glass.

• This feature may not be available depending on model or optional goods (see "Variety feature" on page 10).

• If the machine set to Eco mode, reduce and enlarge features are not available.

Page 60

Basic copying

2. Menu Overview and Basic Setup

To select from the predefined copy sizes

C48xW series: Make sure that the Scan to button’s LED is off.

C48xFN/C48xFW series: Select (copy) on the control panel.

Select (Menu) > Copy Feature > Reduce/Enlarge on the control panel.

Select the option you want and press OK.

Press (Stop/Clear) to return to ready mode.

To scale the copy by directly entering the scale rate

C48xW series: Make sure that the Scan to button’s LED is off.

C48xFN/C48xFW series: Select (copy) on the control panel.

Select (Menu) > Copy Feature > Reduce/Enlarge > Custom on the control panel.

Enter the copy size you want using the numeric keypad.

Press OK to save the selection.

Press (Stop/Clear) to return to ready mode.

When you make a reduced copy, black lines may appear at the bottom of your copy.

Page 61

Basic copying

2. Menu Overview and Basic Setup

ID card copying

Your machine can print 2-sided originals on one sheet.

The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original. This feature is helpful for copying a small-sized item such as business card.

• The original must be placed on the scanner glass to use this feature.

• If the machine set to Eco mode, this feature is not available.

Depending on the model, the operating procedure may differ.

Press ID Copy on the control panel.

Place the front side of an original facing down on the scanner glass where arrows indicate as shown. Then, close the scanner lid.

Place Front Side and Press [Start] appears on the display.

Press (Start). Your machine begins scanning the front side and shows Place Back Side

and Press [Start].

Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid.

Press (Start) button.

• If you do not press the (

Start

) button, only the front side will be copied.

• If the original is larger than the printable area, some portions may not be printed.

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2. Menu Overview and Basic Setup

Basic scanning

For special scanning features, refer to the Advanced Guide (see "Scan features" on page 226).

Basic Scanning

This is the normal and usual procedure for scanning originals.

This is a basic scanning method for USB-connected machine.

• It may be necessary to press OK to navigate to lower-level menus for some models.

• If you want to scan using the network, refer to the Advanced Guide (see "Scanning from network connected machine" on page 227).

• C48xW series only support Scan to key on the control panel (see "Basic

scanning method" on page 226).

Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 48).

C48xW series: Press Scan to > Scan to PC > Local PC on the control panel.

C48xFN/C48xFW series: Select (scan) > Scan to PC > Local PC on the control panel.

If you see Not Available message, check the port connection, or select

Enable Scan from Device Panel in Samsung Easy Printer Manager > Advanced Setting > Scan to PC Settings.

Select the scan destination you want and press OK.

Default setting is My Documents.

• You can create and save the frequently used settings as a profile list. Also you can add and delete the profile and save each profile to a different path.

• To change the Samsung Easy Printer Manager > Advanced Setting

> Scan to PC Settings.

Select the option you want and press OK.

Scanning begins.

Scanned image is saved in computer’s C:\Users\users name\My Documents. The saved folder may differ, depending on your operating system or the application you are using.

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2. Menu Overview and Basic Setup

Basic faxing

• C48xFN/C48xFW series only.

• For special faxing features, refer to the Advanced Guide (see "Fax features" on page 233).

• You cannot use this machine as a fax via the internet phone. For more information ask your internet service provider.

• We recommend using traditional analog phone services (PSTN: Public Switched Telephone Network) when connecting telephone lines to use a fax machine. If you use other Internet services (DSL, ISDN, VolP), you can improve the connection quality by using the Micro-filter. The Micro-filter eliminates unnecessary noise signals and improves connection quality or Internet quality. Since the DSL Micro-filter is not provided with the machine, contact your Internet service provider for use on DSL Microfilter.

1 Line port 2 Micro filter 3 DSL modem / Telephone line

(see "Rear view" on page 23).

Preparing to fax

Before you send or receive a fax, you need to connect the supplied line cord to your telephone wall jack (see "Rear view" on page 23). Refer to the Quick Installation Guide how to make a connection. The method of making a telephone connection is different from one country to another.

Sending a fax

When you place the originals, you can use either the document feeder or the scanner glass. If the originals are placed on both the document feeder and the scanner glass, the machine will read the originals on the document feeder first, which has higher priority in scanning.

Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 48).

Select (fax) on the control panel.

Adjust the resolution and the darkness to suit your fax needs (see "Adjusting the document settings" on page 65).

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Basic faxing

2. Menu Overview and Basic Setup

Enter the destination fax number (see "Keypad letters and numbers" on page 210).

Press (Start) on the control panel. The machine starts to scan and send the fax to the destinations.

• If you want to send a fax directly from your computer, use Samsung

Network PC Fax (see "Sending a fax from your computer" on page 234).

• When you want to cancel a fax job, press (Stop/Clear) before the machine starts transmission.

• If you used the scanner glass, the machine shows the message asking to place another page.

Sending a fax manually

Perform the following to send a fax using (On Hook Dial) on the control

panel.

If your machine is a handset model, you can send a fax using the handset (see "Variety feature" on page 10).

Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 48).

Select (fax) on the control panel.

Adjust the resolution and the darkness to suit your fax needs (see "Adjusting the document settings" on page 65).

Press (On Hook Dial) on the control panel or lift the handset.

Enter a fax number using the number keypad on the control panel.

Press (Start) on the control panel when you hear a high-pitched fax signal from the remote fax machine.

Sending a fax to multiple destinations

You can use the multiple send feature, which allows you to send a fax to multiple locations. Originals are automatically stored in memory and sent to a remote station. After transmission, the originals are automatically erased from memory.

You cannot send faxes with this feature if you have chosen super fine as an option or if the fax is in color.

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Basic faxing

2. Menu Overview and Basic Setup

Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 48).

Select (fax) on the control panel.

Adjust the resolution and the darkness to suit your fax needs (see "Adjusting the document settings" on page 65).

Select (Menu) > Fax Feature > Multi Send on the control panel.

Enter the number of the first receiving fax machine and press OK.

You can press speed dial numbers or select a group dial number using

the (Address book) button.

Enter the second fax number and press OK.

The display asks you to enter another fax number to send the document.

To enter more fax numbers, press OK when Yes appears and repeat steps 5 and 6.

You can add up to 10 destinations.

When you have finished entering fax numbers, select No at the Another No.? prompt and press OK.

The machine begins sending the fax to the numbers you entered in the order in which you entered them.

Receiving a fax

Your machine is preset Fax mode at the factory. When you receive a fax, the machine answers the call on a specified number of rings and automatically receives the fax.

Adjusting the document settings

Before starting a fax, change the following settings according to your original’s status to get the best quality.

It may be necessary to press OK to navigate to lower-level menus for some models.

Resolution

The default document settings produce good results when using typical textbased originals. However, if you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax.

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Basic faxing

2. Menu Overview and Basic Setup

Select (fax) > (Menu) > Fax Feature > Resolution on the control panel.

Select the option you want and press OK.

• Standard: Originals with normal sized characters.

• Fine: Originals containing small characters or thin lines or originals

printed using a dot-matrix printer.

• Super Fine: Originals containing extremely fine detail. Super Fine

mode is enabled only if the machine with which you are communicating also supports the Super Fine resolution.

• For memory transmission, Super Fine mode is not available. The

resolution setting is automatically changed to Fine.

• When your machine is set to Super Fine resolution and the fax machine

with which you are communicating does not support Super Fine

resolution, the machine transmits using the highest resolution mode supported by the other fax machine.

• Photo Fax: Originals containing shades of gray or photographs.

Press (Stop/Clear) to return to ready mode.

Darkness

You can select the degree of darkness of the original document.

The darkness setting is applied to the current fax job. To change the default setting (see "Fax" on page 195).

Select (fax) > (Menu) > Fax Feature > Darkness on the control panel.

Select a darkness level you want.

Press (Stop/Clear) to return to ready mode.

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2. Menu Overview and Basic Setup

Using USB memory device

C48x series do not support USB memory port.

This chapter explains how to use a USB memory device with your machine.

About USB memory

USB memory devices are available with a variety of memory capacities to give you more room for storing documents, presentations, downloaded music and videos, high resolution photographs or whatever other files you want to store or move.

You can do the following tasks on your machine by using a USB memory device.

• Scan documents and save them on a USB memory device

• Print data stored on a USB memory device

• Restore backup files to the machine’s memory

• Format the USB memory device

• Check the available memory space

Plugging in a USB memory device

Lift the scanner lid slightly and insert your USB memory device into the USB memory port. Close the scanner lid again before using the device.

The USB memory port on the front of your machine is designed for USB V1.1 and USB V2.0 memory devices. Your machine supports USB memory devices with FAT16/FAT32 and a sector size of 512 bytes.

Check your USB memory device’s file system from your dealer.

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Using USB memory device

2. Menu Overview and Basic Setup

You must use only an authorized USB memory device with an A plug connector.

Use only a metal-shielded USB memory device.

Only use a USB memory device that has obtained compatibility certification; otherwise, the machine might not recognize it.

• Do not remove the USB memory device while the machine is in operation or writing to or reading from USB memory. The machine warranty does not cover damage caused by user’s misuse.

• If your USB memory device has certain features such as security settings and password settings, your machine may not automatically detect it. For details about these features, see the user’s guide of the USB memory device.

Printing from a USB memory device

You can directly print files stored on a USB memory device.

File is supported by Direct Print option.

• PRN: Only files created by provided driver with your machine are compatible.

If you print PRN files created from other machine, the printout would be different.

• TIFF: TIFF 6.0 Baseline

• JPEG: JPEG Baseline

• PDF: PDF 1.7 or lower version

To print a document from a USB memory device

Insert a USB memory device into the USB memory port on your machine, and then press Direct USB.

Select USB Print.

Select the folder or file you want and press OK.

If you see [+] or [D] in the front of a folder name, there are one or more files or folders in the selected folder.

Select the number of copies to be printed or enter the number.

A B

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Using USB memory device

2. Menu Overview and Basic Setup

Press OK, Start or Print to start printing the selected file.

After printing the file, the display asks if you want to print another job.

Press OK when Yes appears to print another job, and repeat from step 2.

Otherwise, press the left/right arrow to select No and press OK.

Press (Stop/Clear) to return to ready mode.

Scanning to a USB memory device

• Accessing menus may differ from model to model (see "Accessing the menu" on page 33)

• It may be necessary to press OK to navigate to lower-level menus for some models.

You can scan a document and save the scanned image onto a USB memory device.

Scanning

Insert a USB memory device into the USB memory port on your machine.

Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 48).

Select (scan) > Scan To USB > OK on the control panel.

The machine begins scanning.

To scan multiple pages, select Yes while Another Page? Yes/No appears. After scanning is complete, you can remove the USB memory device from the machine.

Customizing Scan to USB

You can specify image size, file format, or color mode for each scanning to USB job.

Select (scan) > (Menu) > Scan Feature > USB Feature on the control panel.

Select the setting option you want appears.

• Original Size: Sets the image size.

• Original Type: Sets the original document’s.

• Resolution: Sets the image resolution.

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Using USB memory device

2. Menu Overview and Basic Setup

• Color Mode: Sets the color mode. If you select Mono in this option,

you cannot select JPEG in File Format.

• File Format: Sets the file format in which the image is to be saved. If

you select JPEG in this option, you cannot select Mono in Color Mode.

• Darkness: Sets the brightness level to scan an original.

Select the desired status you want and press OK.

Repeat steps 2 and 3 to set other setting options.

Press (Stop/Clear) to return to ready mode.

You can change the default scan settings. Refer to the Advanced Guide.

Managing USB memory

You can delete image files stored on a USB memory device one by one or all at once by reformatting the device.

If you see [+] or [D] in the front of a folder name, there are one or more files or folders in the selected folder.

After deleting files or reformatting a USB memory device, files cannot be restored. Therefore, confirm that you no longer need the data before deleting it.

Deleting an image file

Insert a USB memory device into the USB memory port on your machine, and then press Direct USB.

Select File Manage > Delete and press OK.

Select the file you want to delete and press OK.

Select Yes.

Press (Stop/Clear) to return to ready mode.

Formatting a USB memory device

Insert a USB memory device into the USB memory port on your machine, and then press Direct USB.

Select File Manage > Format and press OK.

Select Yes.

Press (Stop/Clear) to return to ready mode.

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Using USB memory device

2. Menu Overview and Basic Setup

Viewing the USB memory status

You can check the amount of memory space available for scanning and saving documents.

Insert a USB memory device into the USB memory port on your machine, and then press Direct USB.

Select Check Space.

The available memory space appears on the display.

Press (Stop/Clear) to return to ready mode.

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3. Maintenance

This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.

• Ordering supplies and accessories 73

• Available supplies 74

• Available maintenance parts 75

• Storing the toner cartridge 76

• Redistributing toner 77

• Replacing the toner cartridge 79

• Replacing the imaging unit 81

• Replacing the waste toner container 83

• Monitoring the supplies life 85

• Setting the toner low alert 86

• Cleaning the machine 87

• Tips for moving & storing your machine 91

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3. Maintenance

Ordering supplies and accessories

Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.

To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.

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3. Maintenance

Available supplies

When supplies reach the end of their life spans, you can order the followings of supplies for your machine:

Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.

When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific country conditions.

• The toner cartridge included in the printer/all-in-one product you purchased is not available for sale and is not guaranteed to be compatible with any

other printer.

• Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.

Type

Average yield

a. Declared yield value in accordance with ISO/IEC 19798. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.

Part name

Toner cartridge • Average continuous black cartridge yield: Approx. 1,500 standard pages (Black)

• Average continuous color cartridge yield: Approx. 1,000 standard pages (Yellow/Magenta/Cyan)

• K404 (CLT-K404S): Black

• C404 (CLT-C404S): Cyan

• M404 (CLT-M404S): Magenta

• Y404 (CLT-Y404S): Yellow

Imaging unit

Approx. 16,000 images

b. Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black), the life of this item will be reduced by 25%.

CLT-R406

Waste toner container

Approx. 7,000 images

CLT-W406

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3. Maintenance

Available maintenance parts

You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer Status" program. Or on the UI (User Interface) if your machine supports a display screen. The replacement period varies based on the operating system used, computing performance, application software, connecting method, paper type, paper size, and job complexity.

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3. Maintenance

Storing the toner cartridge

Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge.

Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions. The toner cartridge should remain in its original and unopened package until installation – if original packaging is not available, cover the top opening of the cartridge with paper and store in a dark cabinet.

Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life. Do not store on the floor. If the toner cartridge is removed from the printer, follow the instructions below to store the toner cartridge properly.

• Store the cartridge inside the protective bag from the original package.

• Store lying flat (not standing on end) with the same side facing up as if it were installed in the machine.

• Do not store consumables in any of the following conditions:

- Temperature greater than 40°C (104°F).

- Humidity range less than 20% or greater than 80%.

- An environment with extreme changes in humidity or temperature.

- Direct sunlight or room light.

- Dusty places.

- A car for a long period of time.

- An environment where corrosive gases are present.

- An environment with salty air.

Handling instructions

• Do not expose the cartridge to unnecessary vibrations or shock.

Toner cartridge usage

Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.

Samsung’s printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges.

Estimated cartridge life

Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size. For example, if you print a lot of graphics, the consumption of the toner is higher and you may need to change the cartridge more often.

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3. Maintenance

Redistributing toner

When the toner cartridge is near the end of its life:

• White streaks or light printing occurs and/or density varies from side to side.

• The Status LED blinks orange. The toner-related message saying that the toner is low may appear on the display.

• The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer Status" on page 255).

If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

• When opening a scan unit, hold the document feeder and scan unit together.

• Printing even after the toner empty status can cause serious damage to your machine.

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Redistributing toner

3. Maintenance

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3. Maintenance

Replacing the toner cartridge

When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed.

• Shake the toner cartridge thoroughly, it will increase the initial print quality.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

• When opening a scan unit, hold the document feeder and scan unit together.

• Printing even after the toner empty status can cause serious damage to your machine.

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Replacing the toner cartridge

3. Maintenance

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3. Maintenance

Replacing the imaging unit

When the life span of the imaging unit has expired, the Printing Status window appears on the computer, indicating the imaging unit needs to be placed. Otherwise, your machine stops printing.

• Don’t use sharp objects such as a knife or scissors to open the imaging unit package. You could damage the surface of the imaging unit.

• Be careful not to scratch the surface of the imaging unit.

• To prevent damage, do not expose the imaging unit to light for more than a few minutes. Cover it with a piece of paper to protect it if necessary.

• Before closing the front cover, make sure all toner cartridges are installed properly.

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Replacing the imaging unit

3. Maintenance

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3. Maintenance

Replacing the waste toner container

When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available supplies" on page 74). For information about installing the waste toner container, refer to the waste toner container installation guide included on the package.

• Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur.

• When you pull out the waste toner container out of the machine, move the container carefully not to drop it from your hands.

• Make sure that you lay the waste toner container on a flat surface so that the toner does not spill.

Do not tilt or turn over the container.

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Replacing the waste toner container

3. Maintenance

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3. Maintenance

Monitoring the supplies life

If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary.

It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.

Select the option you want and press OK.

Press (Stop/Clear) to return to ready mode.

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3. Maintenance

Setting the toner low alert

If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears.

• You change the machine’s setting set in the machine from Samsung Easy Printer Manager or SyncThru™ Web Service.

- If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings

(see "Using Samsung Easy Printer Manager" on page 252).

- If your machine is connected to the network, you can set the

machine’s setting from SyncThru™ Web Service > Settings tab > Machine Settings (see "Using SyncThru™ Web Service" on page 249).

• It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) > System Setup > Maintenance > TonerLow Alert on the control panel.

Select the option you want.

Press OK to save the selection.

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3. Maintenance

Cleaning the machine

If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer.

• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.

• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blows in the air and might be harmful to you.

Cleaning the outside

Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.

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Cleaning the machine

3. Maintenance

Cleaning the inside

During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems.

• To prevent damage to the imaging unit, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green area of the imaging unit. Use the handle on the imaging unit to avoid touching this area.

• Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine.

• Use a dry lint-free cloth to clean the machine.

• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

• When opening a scan unit, hold the document feeder and scan unit together.

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Cleaning the machine

3. Maintenance

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Cleaning the machine

3. Maintenance

Cleaning the scan unit

Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed.

• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

Slightly dampen a soft, lint-free cloth or paper towel with water.

Lift and open the scanner lid.

Wipe the surface of the scanner until it is clean and dry.

1 White bar 2 Document feeder glass 3 White sheet 4 Scanner lid 5 Scanner glass

Close the scanner lid.

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3. Maintenance

Tips for moving & storing your machine

• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality.

• When moving the machine, make sure at least two people are holding the machine securely.

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4. Troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

• Tips for avoiding paper jams 93

• Clearing paper jams 94

• Understanding the status LED 101

• Understanding display messages 103

This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.

If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced Guide (see "Troubleshooting" on page 264).

If you cannot find a solution in the User's Guide or the problem persists, call for service.

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4. Troubleshooting

Tips for avoiding paper jams

By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:

• Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 39).

• Do not remove paper from the tray while your machine is printing.

• Flex, fan, and straighten paper before loading.

• Do not use creased, damp, or highly curled paper.

• Do not mix papers in a tray.

• Use only recommended print media (see "Print media specifications" on page 113).

• Perforated or embossed paper does not separate easily. Flex the sheets back and forth to loosen them, and fan them.

Feed single paper from tray if there are multi-feeds or paper jams.

• Grain refers to the alignment of the paper fibers in a sheet of paper. Grain long paper is recommended.

• Do not use rough-edged paper.

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4. Troubleshooting

Clearing paper jams

When an original document jams in the document feeder, a warning message appears on the display.

To avoid tearing the document, remove the jammed document slowly and carefully.

To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.

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Clearing paper jams

4. Troubleshooting

In tray

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

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Clearing paper jams

4. Troubleshooting

Inside the machine

• The fuser area is hot. Take care when removing paper from the machine.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

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Clearing paper jams

4. Troubleshooting

In exit area

• The fuser area is hot. Take care when removing paper from the machine.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

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Clearing paper jams

4. Troubleshooting

Original paper jam

Original paper jam in front of scanner

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).

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Clearing paper jams

4. Troubleshooting

Original paper jam inside of scanner

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).

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Clearing paper jams

100

4. Troubleshooting

Original paper jam in exit area of scanner

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

• This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 21).

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Samsung C48 series User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual