Samsung C460W User Guide
C46x series
User’s Guide
User’s Guide
BASIC
BASIC
This guide provides information concerning the installation, basic operation
and troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
Basic faxing 64
1. Introduction
Key benefits 5
Features by model 7
Useful to know 12
About this user’s guide 13
Safety information 14
Machine overview 19
Control panel overview 23
Turning on the machine 27
Installing the driver locally 28
Reinstalling the driver 29
2. Menu Overview and Basic Setup
Using USB memory device 69
3. Maintenance
Ordering supplies and accessories 75
Available supplies 76
Available maintenance parts 77
Storing the toner cartridge 78
Redistributing toner 79
Replacing the toner cartridge 81
Replacing the waste toner container 83
Replacing the imaging unit 85
Monitoring the supplies life 87
Setting the toner low alert 88
Menu overview 31
Machine’s basic settings 37
Media and tray 39
Basic printing 52
Basic copying 58
Basic scanning 63
Cleaning the machine 89
Tips for moving & storing your machine 93
2
4. Troubleshooting
Tips for avoiding paper jams 95
Clearing original document jams 96
Clearing paper jams 101
Understanding the status LED 105
Understanding display messages 107
5. Appendix
Specifications 115
Regulatory information 124
Copyright 137
3
1. Introduction
This chapter provides information you need to know before using the machine.
•Key benefits 5
• Features by model 7
• Useful to know 12
• About this user’s guide 13
• Safety information 14
• Machine overview 19
• Control panel overview 23
• Turning on the machine 27
• Installing the driver locally 28
• Reinstalling the driver 29
Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature (see "Eco
printing" on page 56).
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 230).
• To save paper, you can print on both sides of the paper (double-sided
printing) (Manual) (see "Using advanced print features" on page 230).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
Fast high resolution printing
• You can print in a full range of colors using cyan, magenta, yellow, and black.
• You can print with a resolution of up to 2,400 x 600 dpi effective output (600
x 600 x 2 bit).
• Fast, on-demand printing.
- For single-side black and white printing, up to 18 ppm (A4) or up to 19
ppm (Letter).
- For single-side color printing, up to 4 ppm (A4 or Letter).
Convenience
• Simply touch your cell phone on the NFC tag on your printer and get the
print job done (see "Using the NFC feature" on page 193).
• You can print on the go from your smartphone or computer using Google
Cloud Print enabled apps (see "Google Cloud Print" on page 200).
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 260).
• Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Easy Printer
Manager" on page 267 or "Using Samsung Printer Status" on page 271).
• Samsung Easy Document Creator is an application to help users compile
and share large documents or other scanned or faxed information digitally.
(see "Using Samsung Easy Document Creator" on page 270).
• AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen of Windows Internet Explorer more easily than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 262).
Key benefits
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 117).
• Print watermark: You can customize your documents with words, such as
“CONFIDENTIAL” (see "Using advanced print features" on page 230).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 230).
• You can print in various operating systems (see "System requirements" on
page 120).
• Your machine is equipped with a USB interface and/or a network interface.
Supports various wireless network setting method
• Using the WPS (Wi-Fi Protected Setup™) button
- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
• Using the USB cable or a network cable
- You can connect and set various wireless network settings using a USB
cable or a network cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 160.
Features by model
Some features and optional goods may not be available depending on model or country.
Operating System
(●: Included, Blank: Not available)
Operating System C46xW C46xFW
Windows ● ●
Mac ● ●
Linux ● ●
Features by model
Software
You can install the printer driver and software when you insert the software CD into your CD-ROM drive.
For Windows, select the printer driver and software in the Select Software to Install window.
Software C46xW C46xFW
SPL printer driver ● ●
PCL printer driver ● ●
PS printer driver
XPS printer driver
a
a
● ●
● ●
Samsung Easy Printer Manager Scan to PC settings ● ●
Fax to PC settings ●
Device Settings ● ●
Samsung Easy Document Creator
Samsung Easy Color Manager
a
● ●
● ●
Samsung Printer Status ● ●
AnyWeb Print
a
● ●
SyncThru™ Web Service ● ●
Features by model
(●: Included, Blank: Not available)
SyncThru Admin Web Service ● ●
Easy Eco Driver ● ●
Fax Samsung Network PC Fax ●
Scan Twain scan driver ● ●
WIA scan driver ● ●
a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your
computer’s OS support the software.
Software C46xW C46xFW
Features by model
Variety feature
(●: Included, Blank: Not available)
Features C46xW C46xFW
Hi-Speed USB 2.0 ● ●
Network Interface Ethernet 10/100 Base TX wired LAN ● ●
Network Interface 802.11b/g/n wireless LAN
a
a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you
bought your machine.
● ●
NFC printing/scanning ● ●
Google Cloud Print™ ● ●
AirPrint ● ●
Eco printing (Control panel)
● ●
Duplex (2-sided) printing (Manual)
b
b. Windows only.
● ●
USB memory interface ● ●
Automatic Document Feeder (ADF) ●
Features by model
(●: Included, Blank: Not available)
Features C46xW C46xFW
Fax Multi-send ●
Delay send ●
Priority send ●
Secure receive ●
Send/ Receive forward - fax ●
Scan Scan to PC ● ●
Copy ID card copying ● ●
Reduced or enlarged copying ● ●
Collation ● ●
2-up/4-up ● ●
Adjust background ● ●
Useful to know
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 53).
• Remove the driver and install it again (see "Installing the driver
locally" on page 28).
• Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 229).
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
A paper jam has occurred.
• Open and close the scan unit (see "Front view" on page 20).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 101).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 79).
• Try a different print resolution setting (see "Opening printing
preferences" on page 54).
• Replace the toner cartridge (see "Replacing the toner
cartridge" on page 81).
Where can I download the machine’s driver?
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 105).
• You can get help, support application, machine drivers,
manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or
Downloads.
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Do not discard this manual, and keep it for future reference.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots in this administrator’s guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
1
2
General icons
Icon Text Description
Gives users information to protect the machine from
Caution
Note
possible mechanical damage or malfunction.
Provides additional information or detailed
specification of the machine function and feature.
Conventions
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
1. Introduction
13
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Hazards or unsafe practices that may result in severe
personal injury or death.
Hazards or unsafe practices that may result in minor
personal injury or property damage.
4
Operating environment
Warning
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
Do not attempt.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
14
Safety information
5
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
Operating method
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
1. Introduction
15
Safety information
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
6
Installation / Moving
Warning
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Caution
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to lift the device safely.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
Place the machine in the environment where it meets the
operating temperature and humidity specification. Otherwise,
quality problems can occur and cause damage to the machine (see
"General specifications" on page 115).
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.
1. Introduction
16
Safety information
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
a
Use only No.26 AWG
or larger, telephone line cord, if necessary.
7
Maintenance / Checking
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
Caution
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
The machine should be connected to the power level which is
specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
1. Introduction
17
Safety information
8
Supply usage
Caution
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
• Do not remove any covers or guards that are fastened with
screws.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
• The machine should only be repaired by a Samsung service
technician.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
• When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
• Do not wash the supplies.
• For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
1. Introduction
18
Machine overview
9
Accessories
Power cord Quick installation guide
Software CD
a. The software CD contains the print drivers, user’s guide, and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
a
Misc. accessories
b
1. Introduction
19
Machine overview
10
Front view
• This illustration may differ from your machine depending on your model.
There are various types of machine.
4
Front door
11
Scan unit
a b
5 Output support 12 USB port
6 Control panel 13 Scanner glass
7NFC tag
• Some features and optional goods may not be available depending on
C46xW
7
6
5
4
model or country (see "Features by model" on page 7).
1
8
9
10
3 2
11
12
13
a. Close the scanner lid before opening the scan unit.
b. Be careful not to pinch your fingers.
1 Scanner lid 8 Toner cartridges
2 Handle 9 Waste toner container
3Tray 10Imaging unit
1. Introduction
20
Machine overview
C46xFW
1 3
10
9
8
7
6 5
1 Document feeder cover 10 NFC tag
2 Document feeder width
guide
3 Document feeder input tray 12 Waste toner container
2 4
11
12
13
11
Toner cartridge
14
15
a. Close the scanner lid before opening the scan unit.
b. Be careful not to pinch your fingers.
16
17
4 Document feeder output
support
5
Handle
6Tray 15USB port
7 Front cover 16 Scanner lid
8 Document output tray 17 Scanner glass
9 Control panel
13
Imaging unit
14
Scan unit
a b
1. Introduction
21
Machine overview
1
4
3
2
6
5
11
Rear view
• This illustration may differ from your machine depending on your model.
There are various types of machine.
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
C46xW
C46xFW
1 Rear cover 5 Telephone line socket (LINE)
4
3
2
1
1 Rear cover 3 USB port
2 Power receptacle 4 Network port
2 Power receptacle 6 Extension telephone socket (EXT.)
3USB port
4 Network port
1. Introduction
22
Control panel overview
• This control panel may differ from your machine depending on its model. There are various types of control panels.
• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7).
12
C46xW
1
13
2
12
3 5
11
4
6
4
7
8
910
1 WPS Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 162).
2 Scan to Switches between scan and copy mode. The Scan to LED turns on scan mode and turns off on copy mode.
3 Display screen Shows the current status and displays prompts during an operation.
4 Arrows Scrolls through the options available in the selected menu and increases or decreases values.
1. Introduction
23
Control panel overview
5
Menu
6 OK Confirms the selection on the screen.
7
Stop/Clear
8 Power/
Wakeup
9
Start
10
Back
11 Status LED Indicates the status of your machine (see "Understanding the status LED" on page 105).
12
Eco
13 Direct USB Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine.
Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 31).
Stops an operations at any time.
Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button
for more than three seconds when the machine is in ready mode.
Starts a job.
Sends you back to the upper menu level.
Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page
56).
1. Introduction
24
Control panel overview
13
C46xFW
1
2
19
20
3
18
4
5
17
7
6
8 9 10 11
16
6
15 14
12
13
1 WPS Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 162).
2 ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 61).
3 Display screen Shows the current status and displays prompts during an operation.
4
Copy
Switches to Copy mode.
5
Fax
Switches to Fax mode.
6 Arrows Scrolls through the options available in the selected menu and increases or decreases values.
7
Menu
Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 31).
1. Introduction
25
Control panel overview
8 OK Confirms the selection on the screen.
9 Numeric keypad Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page 225).
10 Address
Book
11
Redial/Pause
12
Stop/Clear
13
Power/
Wakeup
14
Start
15
On Hook Dial
16
Back
17
Scan
Allows you to store frequently used fax numbers or search for stored fax numbers (see "Setting up the fax address book" on page 226).
Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see "Redialing
the fax number" on page 250).
Stops an operations at any time.
Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for
more than three seconds when the machine is in ready mode.
Starts a job.
When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone (see
"Receiving manually in Tel mode" on page 255).
Sends you back to the upper menu level.
Switches to Scan mode.
18 Status LED Indicates the status of your machine (see "Understanding the status LED" on page 105).
19 Eco Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 56).
20 Direct USB Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine.
1. Introduction
26
Turning on the machine
Connect the machine to the electricity supply first.
1
Turn the switch on if the machine has a power switch.
1
2
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 20).
Power is turned on automatically.
2
For C46xW, press (Power/Wakeup) button on the control panel.
If you want to turn the power off, press and hold (Power/Wakeup)
button for about 3 seconds.
1. Introduction
27
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 151).
• If you are a Mac or Linux operating systems user, refer to the "Installation
for Mac" on page 142 or "Installation for Linux" on page 144.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Only use a USB cable no longer than 3 meters (118 inches).
14
Windows
Insert the supplied software CD into your CD-ROM drive.
1
If the installation window does not appear, click Start > All programs >
Accessories > Run.
Follow the instructions in the installation window.
4
You can select the software applications in the Select Software to Install
Window.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
Review and accept the installation agreements in the installation
2
window. Then, click Next.
Select USB connection on the Printer Connection Type screen. Then,
3
click Next.
1. Introduction
28
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
15
Windows
From the Start menu, select Programs or All Programs > Samsung
1
Printers > Uninstall Samsung Printer Software.
Follow the instructions in the installation window.
2
Insert the software CD into your CD-ROM drive and install the driver
3
again (see "Installing the driver locally" on page 28).
1. Introduction
29
2. Menu Overview and Basic Setup
This chapter provides information about the overall menu structure and the basic setup options.
• Menu overview 31
• Machine’s basic settings 37
• Media and tray 39
• Basic printing 52
• Basic copying 58
• Basic scanning 63
• Basic faxing 64
• Using USB memory device 69
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