SAGEMCOM DS186 HD Freesat User Manual

Page 1
User Manual
Freesat HD
Digital Satellite TV receiver
DSI86 HD Freesat
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CONGRATULATIONS!
This Receiver is a new generation of Sagemcom receiver dedicated to Digital Satellite Television.
Once you have connected your receiver and performed the initial installation, you will be able to watch and enjoy freesat HD and SD channels. You can update your receiver if new functions or services become available.
The Sagemcom Receiver follows a continuous development strategy. Therefore, we reserve the right to make changes and improvements to the product described in this user manual without any prior notice.
CE marking:
The CE marking certifies that the product complies with the essential requirements of the Directive1999/5/EC concerning radio equipment and telecommunication equipment, and of Directives 2006/95/EC concerning safety, 2004/108/EC concerning electromagnetic compatibility and ErP 2009/125/EC concerning ecodesign requirements, defined by the European Parliament and Council to minimize electromagnetic interferences, ensure the safety of users and their equipment and protect their health, and minimize the impact of products on the environment.
The CE declaration of conformity can be viewed in the support section of the Sagemcom site www.sagemcom.com, or it can be obtained from the following address:
Sagemcom Broadband SAS - Customer Relation Service
250, route de l’Empereur
92848 Rueil-Malmaison Cedex - FRANCE
Copyright © Sagemcom Broadband SAS
All rights reserved
Sagemcom is a registered trademark.
"freesat" is a registered trademark and the "freesat" logo is a trademark of Freesat (UK) Ltd.
This "HD TV" Television Receiver complies with the "HD TV" Minimum Requirements. The "HD TV" Logo is a trademark of DIGITALEUROPE. HDMI, HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Dolby Digital and AC-3 are registered trademarks of Dolby Laboratories Inc.
DTS is a registered trademark of Digital Theater Systems, Inc.
Telephone number for your local store is on your till receipt.
Should your Store be unable to help, please check the following Website Link for reception:
http://www.freesat.co.uk
IMPORTANT NOTICE
Before unpacking this product further
Have you or your local store checked your Postcode for reception?
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Table of contents
1. Product overview ........................... 4
Pack Contents............................................. 4
Front panel of the receiver .......................... 5
Rear panel of the receiver........................... 6
Remote control............................................ 7
2. Safety recommendations............... 8
Where to put your receiver?........................ 8
Warnings and safety instructions ................ 8
Batteries ...................................................... 9
Interference ................................................. 9
Cleaning the receiver .................................. 9
3. Environment ................................. 10
Meaning of logos present on the product
or its packaging ......................................... 10
Product recycling and disposal ................. 10
European Directive on Waste Electrical
and Electronic Equipment (WEEE) ........... 11
Directive on the Restriction of use of certain hazardous substances in
electronic equipment (ROHS) ................... 11
Electrical consumption of the receiver ...... 11
4. Connections.................................. 12
Connection to the satellite dish ................. 12
Connection to the TV set........................... 13
Connection to the VCR/DVD recorder ...... 14
Connection to a home cinema amplifier .... 14
Connection to a hi-fi unit ........................... 15
5. First installation............................ 16
Freesat Settings ........................................ 16
Main Settings ............................................ 17
Channel Search ........................................ 17
6. Everyday Use ................................ 18
Selecting a channel ................................... 18
Adjusting the audio volume........................ 19
Changing the favourites list ....................... 19
Temporarily selecting audio languages
and subtitles............................................... 20
Teletext and interactive services ............... 20
Electronic programme guide...................... 20
7. Recording programmes
to VCR/DVD ................................... 22
Recording programmes manually .............. 22
Recording programmes from
the Electronic programme guide ................ 23
8. Installation menus ........................ 24
Icons .......................................................... 24
User settings ............................................. 24
Managing channels and favourite lists ...... 26
Receiver settings ...................................... 27
9. Information Menu.......................... 31
Signal Information...................................... 31
Receiver Information.................................. 31
10. Software Update ........................... 32
11. Troubleshooting ........................... 33
12. Customer support......................... 35
13. Guarantee terms ........................... 36
14. Technical specifications .............. 38
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1. Product overview
Your Receiver is a digital receiver that lets you watch freesat HD and SD channels.
Pack Contents
Your new equipment includes:
Description
1 1 freesat HD Digital TV receiver
2 1 power supply unit (power adapter and power cord)
3 1 remote control with 2 batteries (AAA)
4 1 HDMI lead for connection to the HD TV set
5 1 installation guide
6 1 freesat presentation leaflet
7 This User Manual
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Front panel of the receiver
Item Description Item Description
1
USB port: To allow manual software
updates
4 Change channels
2
Digital display
Shows the current time when the
receiver is in standby.
Shows the programme number when the receiver is on.
5
Standby button
Put the receiver in standby
mode / Wake up the receiver from standby mode (press and let go).
Restart the receiver (press and hold for 5 sec.)
3 Status indicator
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Rear panel of the receiver
Item Description Item Description
6 Satellite dish input 10
Scart connector (to VCR or DVD
recorder)
7
Ethernet port (for the use of BBC
iPlayer)
11 Digital audio connector (S/PDIF)
8 HDMI Digital video audio connector 12
Analogue audio connectors (to Hi-Fi
unit)
9 Scart connector (to TV) 13 Power supply unit connector
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Remote control
Batteries
The remote control needs two batteries (AAA) to operate. The drawing in the battery compartment indicates how to install them. The batteries provided are not rechargeable.
Key Functions
1
Put the receiver in standby mode / Wake up the receiver from standby mode
2
Access channels and various on-screen options
3 Display programme information and options
4 Turn the volume up or down
5 Turn the sound off or on
6 Move in a page, a menu…
7 Go back to the previous screen or mode
8
Schedule a recording from the electronic programme guide (EPG)
9
On-screen options (MHEG, Teletext pages and menu)
10
Select audio tracks and activate/deactivate audio description
11 Select subtitles
12 Display the electronic programme guide (EPG)
13 Change channels
14 Access menus
15 Display the channel list, confirm a selection
16 Exit a screen, a mode
17 Display Teletext pages when available
Note: Undocumented keys are not used on this product.
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2. Safety recommendations
Use of the receiver is subject to safety measures designed to protect users and their environment.
Where to put your receiver?
In order to guarantee the correct operation of your receiver, you must:
place it indoors to protect it from lightning, rain, and sun rays,
place it in a dry and well ventilated area,
keep it away from heat sources such as radiators, candles,
lamps, etc.
protect it from dampness, place it on a flat surface from where it will not fall and is out of reach of the children,
avoid violent shocks. Choose a stable, horizontal surface on which the receiver will not be exposed to intense vibrations.
do not place anything on top of your receiver (as it would restrict ventilation): the ventilation slots located on the casing prevent your receiver from overheating. If you place the receiver in a compartment, leave a space of at least 10 cm on each side and 20 cm on the front and back of the receiver,
connect it directly to the mains with the provided cords, the socket must be near the receiver and easy to access. The use of an extension cable (with multi-points) is not recommended.
Warnings and safety instructions
NEVER OPEN THE RECEIVER OR THE POWER SUPPLY UNIT! YOU RISK GETTING AN ELECTRIC SHOCK.
• Use only the power supply unit supplied with the receiver to connect it to the mains. Other practice may be dangerous.
As a precaution, in case of danger, the power supply unit act as a disconnecting mechanism
for the 230 V power supply. That is why it is imperative that you connect the receiver to a power outlet located nearby and easily accessible.
Connect the receiver to the mains in accordance with the indications mentioned on the identification label affixed on the receiver (voltage, current, frequency of electricity network).
The identification label is located under the receiver or on the rear panel.
You must imperatively connect the power supply unit to the receiver before connecting the power
supply unit to the power socket. Ensure the power cord is correctly connected to the mains power socket and to the receiver. Otherwise, there is a risk of fire and you risk getting an electric shock when touching the receiver.
You must imperatively use the receiver in an environment that complies with the following requirements:
temperature of between 0°C [32°F] and 40°C [104°F].
ambient humidity of between 20% and 90%.
altitude below 2000 m/ 6562 ft.
To avoid short-circuits (fire or electrocution hazard), do not expose your receiver to dampness. Do
not place any object containing liquid (vase for example) on the appliance. The receiver must not be splashed with liquid. If liquid is upset onto the receiver, unplug it immediately from the mains and consult your supplier.
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Take care not to allow liquids or metal objects to enter the receiver through the ventilation slots.
Avoid reconnecting the receiver after it has been subjected to large changes in temperature.
The receiver must be disconnected from mains supply (from the power outlet or rear panel) before
any modification of connection between TV, VCR or dish.
In the event of a storm, it is advisable to unplug the dish. Even if the receiver and the television set are disconnected from the power supply, lightning can still damage them.
If you hear unusual noise coming from the mains power socket or from the power cord or adapter, disconnect immediately the power cord from the mains power socket in accordance with all the precautions of use, you risk getting an electric shock, and contact your retailer.
Never connect the receiver to a mains power socket which is loose, shows signs of wear or damage, you risk getting an electric shock.
Never touch the power cord with wet hands. You risk getting an electric shock.
When connecting or disconnecting the power cord, always take hold of the plug without pulling on
the cord. A damaged cord presents a potential risk of fire or electric shock. Never pull the power cord when disconnecting from the mains power socket.
Never place objects on the power cord, and never pull on it or fold it. This may cause a risk of fire or electric shock. Ensure that the receiver never lies on the power cord or any other cables.
Never place objects on the power adapter, never step on it or roll over it with a rolling device. You risk damaging the power adapter and creating a risk of fire or electric shock.
Ensure the receiver is placed on a flat and stable surface, placing it incorrectly may lead to the power cord being disconnected. This may cause a risk of fire or electric shock.
Always connect the power adapter cord to the receiver first, then connect the power cord to the power adapter, and finally connect the power cord to the mains power socket. By not observing the order indicated, you risk getting an electric shock.
Ensure the power cord is correctly connected to the power adapter, and that it is firmly inserted in its slot. It is important that you push the connector into its slot. There is a risk of fire or electric shock in case of incorrect connection.
Always keep the power cord and power supply unit out of the reach of children or domestic animals.
Only personnel approved by the manufacturer can repair the receiver. Failure to comply with these
safety precautions will invalidate the guarantee.
Have a specialised installer perform all connections if you want to use cables that are not provided with the receiver.
Batteries
Batteries are easily swallowed by young children. Do not allow young children to play with the remote control.
Always keep batteries away from excessive heat sources such as sun rays, fire or similar sources.
To avoid damaging the remote control, only use identical batteries or batteries of equivalent type. The batteries provided are not rechargeable.
Interference
Do not place the receiver near appliances that may cause electromagnetic interferences (for example loudspeakers). This could affect receiver operation and distort the picture or sound.
Cleaning the receiver
The outer casing of the receiver can be cleaned with a soft and dry cloth. Do not use any type of abrasive pad, scouring powder or solvents, such as alcohol or turpentine, as they could damage the surface of the receiver.
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3. Environment
Preservation of the environment is an essential concern of the manufacturer. The desire of the manufacturer is to operate systems observing the environment and consequently it has decided to integrate environmental performances in the life cycle of its products, from manufacturing to commissioning, use and elimination.
Meaning of logos present on the product or its packaging
The crossed-out dustbin sign stuck on the product or its accessories means that at the end of its life, the product is subject to selective collection and must not be thrown away in unsorted household waste.
The looped arrow sign means that the packaging may be recycled and must not be disposed of with household waste.
The green logo means that a financial contribution is paid to an approved national organisation to improve packaging recovery and recycling infrastructures.
The logo with three arrows shown on the plastic parts means that they may be recycled and that they must not be disposed of with household waste.
Product recycling and disposal
To facilitate recycling, please respect the sorting rules set up locally for this kind of waste.
If your product contains batteries, they must be disposed of at appropriate collection points.
European regulations ask you to dispose of products belonging to the family of electrical and
electronic equipments ( ) selectively:
At the collection points made available to you locally (drop-off centre, selective collection, etc.),
At sales points in the event of the purchase of similar equipment.
In this way you can participate in the re-use and upgrading of Electrical and Electronic Equipment Waste, which can have an effect on the environment and human health.
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European Directive on Waste Electrical and Electronic Equipment (WEEE)
In the context of sustainable development, the reduction of wastes to be eliminated by reusing, recycling, composting and energy recovery is strongly advised.
In order to comply with this directive which is applicable to EEEs sold after 13/08/2005, your receiver will be taken back free of charge and recycled by the distributor of the EEE within the limits of the quantity and types of equipment bought from them. These appliances which contain substances potentially dangerous to human health and the environment will be recycled.
Directive on the Restriction of use of certain hazardous substances in electronic equipment (ROHS)
Your receiver along with the batteries supplied comply with the directive relating to the RoHS – dangerous materials such as lead, mercury or cadmium are not used. This avoids environmental hazards and any risks to the health of personnel at the recycling centres. The batteries of the remote control can be removed simply.
Note: When the batteries of the remote control are worn out, please dispose of them at a collection point and not with household waste.
Electrical consumption of the receiver
To reduce the consumption of your receiver, you are recommended to place it in standby mode when not in use. We recommend you to turn off the receiver or unplug it from the mains if you will not be using it for a prolonged period of time.
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4. Connections
Before installing your receiver, please check that:
the delivery is complete (see Product overview, page 4),
please make sure the appliances to be connected (receiver, TV, VCR…) are unplugged before
making any connections.
Connection to the satellite dish
To get all the freesat HD and SD channels, make sure that your satellite dish is oriented towards ASTRA 2, facing 28.2° East.
Contact your satellite installer/dealer for more information on your satellite dish installation and alignment.
Plug the satellite dish cable into the SAT input connector on your receiver.
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Connection to the TV set
Connection to a High-Definition television using a HDMI lead
1. To take advantage of HD high-quality definition, you must connect the HDMI connector of your digital receiver to the HDMI connector on your television set.
2. To connect other devices to the receiver (VCR, home cinema...), refer to the following pages.
3. Connect the power adapter to the power cable. Then, connect the power cable into the 12V
connector on the receiver.
4. Plug the power cord into the wall socket.
Connection to a Standard-Definition television
1. You must connect the television set to your receiver using a Scart connector (not supplied). For optimal quality, preferably connect the Scart lead to the TV Scart socket with 3 dots (RGB).
2. To connect other devices to the receiver (VCR, home cinema...), refer to the following sections.
3. Connect the power adapter to the power cable. Then, connect the power cable into the 12V
connector on the receiver.
4. Plug the power cord into the wall socket.
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Connection to the VCR/DVD recorder
See the diagram below to connect your receiver to a VCR/DVD recorder.
Connection to a home cinema amplifier
Some digital channels are shown in DTS or DOLBY DIGITAL quality sound. To fully enjoy this sound quality, it is best to connect your receiver to a home cinema with a coaxial input.
Use a coaxial cable (not supplied) to connect the DIGITAL AUDIO output on the receiver to the input of your home cinema amplifier.
Note
If your VCR/DVD recorder has more than one Scart connector, choose the TV or EXT1 socket.
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Connection to a hi-fi unit
To make the most of the digital quality sound and listen to radio channels with the TV turned off, just connect the right and left audio outputs of the receiver to the auxiliary input of your hi-fi system (cable not supplied).
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5. First installation
Once the receiver is physically connected, you need to go through the setup procedure to get your freesat HD and SD channels.
1. Switch on your TV.
2. Press the Standby button on your remote control to wake the receiver up from standby mode.
3. The first installation screen should appear.
Freesat Settings
4. Press to start the installation.
The receiver searches for the freesat satellite signal. Please wait until the receiver successfully detects it.
5. If the detection fails, press to view the reception
strength and quality of the satellite signal. Check the dish cable connections. When the signal level is satisfactory, press to resume the installation. If the level and quality of reception remain insufficient, contact your satellite installer.
6. Enter your full postcode (without space) using the
alphanumeric keys on the remote control.
Example
: to enter the letter S, press 4 times key 7.
Use the key to delete an incorrect character.
Press to continue.
Note: the postcode is used to install local TV and radio channels.
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Main Settings
7. Select the settings better suited to your needs. Use the and keys to highlight a setting,
use the and keys to select a value.
•Preferred Audio: programmes will be broadcast in
the selected audio language provided it is available.
• TV Screen Size: 16:9 (widescreen) or 4:3
(standard TV).
• HDMI Resolution: 1080i, 720p or 576p, depending
on your HD TV Set. If you have a standard TV set, set the resolution at 576p.
• Parental code: enter a parental four-digit code using the remote control (0000 is not accepted).
Enter the same code to confirm it.
8. Press to continue.
Channel Search
9. The receiver automatically searches for available freesat TV and radio channels.
You receiver is now set. You can start watching and enjoying all your freesat HD and SD channels.
Should any problem that prevents you from completing the installation arise, please contact your retailer or the Sagemcom Broadband SAS Hotline.
UK Hotline: 0845 090 0316*
* 3.95 pence per minute from all fixed lines, tariff cost effective from 01/09/2009.
Note
The parental code is used to lock access to the receiver. Make sure you remember it for future use. You can change the code at any time (see Changing your Parental code, page 25).
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6. Everyday Use
Selecting a channel
Using the keys P+ and P-, or keys 0-9
Press or on your remote control to change channel or enter its number on the numeric
keypad to switch to the channel you want.
Using the channel list
Press to display the channel list, select your channel then press again to confirm.
Programme information banner
Each time you switch channels, the information banner appears onscreen. You can also display it by
pressing once while watching a programme.
You can set the display time of the information banner in the Receiver settings (see Picture settings, page 28).
A Channel number and name B Name of programme C Start time of programme D Elapsed time E Current time F End time of programme G Signal level H Favourite list I Audio description available J Number of subtitle languages available K Audio output L Number of audio tracks available M Programme resolution N Programme broadcast in HD
Note
The operations described in this section apply to television channels and radio stations.
Note
The availability and accuracy of the programme information depend on the channel broadcaster.
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Detailed programme information
If you want more information on the current and
following programme, press twice while watching a programme to display the extended
information banner.
Adjusting the audio volume
•Volume: Use and to turn the volume up and down.
•Mute mode: Use to turn the sound off. Press the same key again to turn the sound back on.
Changing the favourites list
You can create and manage favourite channels lists in the FAVOURITES menu (see page 26).
To switch from one channel list (main channel list included) to an existing favourite list,
press twice to display the detailed information banner.
Press the blue key to switch to the next available favourite list.
Repeat this operation until the favourite list of your choice is selected, or to return to the main channel list.
Use ... To...
and
View information on the next/current programme.
and
See information on the current/next programme on other channels.
Switch to the selected channel.
or
Hide the extended information banner.
Note
These operations do not affect the sound on the AUX Scart socket or on the hi-fi and digital audio outputs.
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Temporarily selecting audio languages and subtitles
Press or to display the audio tracks,
subtitles or audio description selection screen.
Use , , or to select your
settings then press to confirm.
To temporarily activate the audio description feature, select AUDIO DESCRIPTION and set it to YES. Programmes providing this service will be broadcast in the selected audio preferred language if available.
Teletext and interactive services
Whenever Teletext or interactive services are available (news, local weather information, etc.), an invitation to press the red key appears on screen.
You can then press or the red key on your remote control to access available services.
You can then browse the services, teletext pages and local information available following the onscreen indications.
Electronic programme guide
The electronic programme guide displays programme information for all available channels (depending on the information provided by channel broadcasters). You can also record programmes onto your VCR/DVD recorder from the electronic programme guide (see Recording programmes from the Electronic programme guide, page 23).
Press to access the electronic programme guide.
Note
All modifications take place immediately. However, temporary adjustments are not retained when you change channel.
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Select the channel genre you are interested in with
the navigation keys and press .
You can PIN-lock access to adult genre using the parental control feature (see Hiding Adult channels, page 25).
The electronic guide shows programme information for the selected genre on all available channels.
To help you navigate in the electronic programme guide, a vertical line shows the current time. Programmes in standard definition that are also broadcast on the equivalent HD channel are highlighted in blue.
You can perform the following actions:
You can at any time go back to the current programme and channel information by pressing the
key. To exit the electronic programme guide, press the key.
To... Proceed as follows...
Select a channel/programme
Use , , or . You can also directly enter the
channel number on the remote control.
See extended information on a programme
Highlight it and press .
Zap to a selected channel
Select it and press .
Jump to the next/previous two-hour slot
Use the red / green key. Press the key several times to scroll over the time slots.
Jump to the next/previous day Press the yellow / blue key.
Schedule the recording of a programme
Select it and press the key (see Recording programmes to VCR/DVD, page 22 for more information on this feature).
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7. Recording programmes to VCR/DVD
To record a programme to VCR or DVD recorder, make sure that:
your recorder is connected to the receiver as shown on page 14,
your recorder is set to record at the same time than the receiver,
your receiver is not switched off at the time of the scheduled recording. Instead, place the receiver
in standby mode (using the remote control).
Recording programmes manually
Press the key to access the main menu. Once you are in the main menu, select TIMER .
The event timer screen shows the list of your scheduled recordings.
To record a programme:
1. Select a blank line using and
then press .
An edition screen appears allowing you to select your recording options.
2. Select the recording repetition:
•Once: only once at the scheduled time.
•Daily: at the scheduled time, every day and
every week.
• Daily except WE: at the scheduled time, every day from Monday to Friday.
• Weekly: once a week at the scheduled time.
3. Select the channel you want to record.
4. Enter the recording date.
5. Enter the recording start and end time.
6. Confirm the schedule by pressing .
To modify an existing recording, just select it in the list and press : the edition screen then appears
allowing you to modify the recording options. Please note that changing the repetition cannot be undone.
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Recording programmes from the Electronic programme guide
The advantage of recording from the electronic programme guide is that you can record specific programmes instead of choosing channel time slots. You can only do this if the programme information is provided by the channel broadcaster.
Press to access the electronic programme guide.
1. Select the channel and programme you want to record.
2. Press to schedule the recording of the selected programme.
A timer symbol appears next to the programme and the programme cell becomes red.
3. To cancel the recording of a programme,
press again. The timer symbol next to the programme disappears.
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8. Installation menus
To move around the screens and change various settings, just use the keys , ,
and to highlight your selections, press to confirm, and to leave a screen.
Icons
User settings
To access the user settings screen, press . Once you are in the main menu, select USER SETTINGS.
Selecting your language
In USER SETTINGS, select LANGUAGES.
Select the audio and subtitle language you want.
Programmes will be broadcast in the selected audio language, provided it is available. Your choice of subtitle language will be applied if available.
You can also activate the audio description feature. Programmes providing this service will be broadcast in the selected audio preferred language if available.
Timer Receiver settings User settings
Information Channels
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Programmes locking
In USER SETTINGS > PARENTAL CONTROL, select GUIDANCE REQUIRES PARENTAL CODE.
You can lock access to programmes for which parental guidance is required.
If you activate this lock, you will need to enter the parental code every time you want to watch a programme that requires parental guidance.
Use this feature to prevent your children from viewing content without your guidance.
Hiding Adult channels
In USER SETTINGS > PARENTAL CONTROL, select ADULT GENRE.
This feature lets you hide adult genre channels.
If you activate this function, all adult genre channels will be hidden: you will not be able to switch to an adult genre channel, or browse this category in the electronic programme guide.
Use this feature to protect your children from this type of exposure.
Receiver locking
In the USER SETTINGS > PARENTAL CONTROL, select INSTALLATION LOCK.
You can lock access to the receiver installation settings.
If you activate the installation lock, you will need to enter the parental code every time you want to access the receiver menus (Receiver settings, Channels, etc.).
Changing your Parental code
In USER SETTINGS > PARENTAL CONTROL, select CHANGE PARENTAL CODE.
The parental code is initially defined during the first installation, and is used to lock the installation (access to receiver settings).
To change your parental code, enter the current four-digit code using the remote control.
Then enter your new parental code and confirm it (0000 is not accepted).
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Managing channels and favourite lists
To access the channels settings screen, press . Once you are in the main menu, select CHANNELS.
Managing Channels
In CHANNELS, select MANAGE CHANNELS.
By default, all TV channels and radio stations found during the receiver installation are saved and available.
You can however hide the unwanted channels, or lock access to specific channels. Each time you switch to a locked channel, you will be asked to enter your parental code.
Use the navigation arrows to browse the channel list.
To hide / unhide a channel, highlight it and press the red key on the remote control. Hidden channels appear with the mention ’Hidden’.
To lock / unlock access to a channel, highlight it and press the green key. Locked channels appear with a ’key’ symbol.
Creating Favourite lists
In CHANNELS, select FAVOURITE LISTS.
To create a favourite list, press the yellow key to select an empty list (list A to D).
Highlight a channel in the Main channels list and press the green key to add it into your favourite list.
To remove a channel from the favourite list, use the red key.
To save your favourite list, press .
To edit or empty a list of favourite channels, use the yellow key to select it and carry out the desired modifications.
Once you created your favourite lists, you can then use them while watching TV. To switch from one
channel list (main channel list included) to an existing favourite list, press twice to display the detailed information banner.
Press the blue key to switch to the next available favourite list. Repeat this operation until the favourite list of your choice is selected, or to return to the main channel list.
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Receiver settings
To access the receiver settings screen, press . Once in the main menu, select RECEIVER SETTINGS.
If the installation lock is activated, enter your parental code (to change your parental code, see Changing your Parental code, page 25).
Searching for channels
In RECEIVER SETTINGS, select CHANNEL SEARCH.
Enter your full postcode (without space) and
press .
Make sure you enter a valid postcode, otherwise you will not be able to launch a channel search.
Press again to launch the channel search.
A bar shows you the search progress.
Once the search is complete, press to save
the channel list.
Note
The Channel search function installs all available freesat HD and SD channels.
If you want to install non freesat channels, please refer to Adding Non freesat channels, page 30.
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Picture settings
In RECEIVER SETTINGS, select PICTURE.
• TV Screen Size: select the display mode for
your TV: 16:9 (widescreen TV) or 4:3 (Traditional TV).
• Resizing on 4:3 TV: if your display mode is 4:3,
select the desired resizing mode: Centre Cut Out or 16:9 Letterbox.
• OSD Display Time: select how long you want
the information banner to stay onscreen.
Lip Sync
In RECEIVER SETTINGS, select LIP SYNC.
If the sound and picture are not synchronized, adjust the LIP SYNC delay setting (default value is
0 millisecond) using and .
This setting will apply to all programmes watched on all channels.
Audio and Video Output settings
In RECEIVER SETTINGS, select A/V OUTPUT.
Check the manuals of your video equipment to know what settings you need.
• HDMI RESOLUTION: select the output
resolution for your HD TV set (1080i, 720p or 576p). If you have a standard TV, leave the setting at 576p.
• TV SCART: select the video standard (RGB,
PAL) for the TV output.
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Receiver upgrade
The receiver automatically checks if new software is available for download. You can however manually launch this operation and download updated software if available.
In RECEIVER SETTINGS, select RECEIVER UPGRADE.
The receiver searches for new software.
For more information on this feature, refer to Software Update, page 32.
Resetting the receiver
In RECEIVER SETTINGS, select FACTORY RESET.
Enter your parental code and press .
A warning message appears.
To cancel the operation, press or .
To confirm the reset, press .
Once the default settings are restored, the receiver installation screen is displayed. You can then reconfigure your receiver (see First installation, page 16).
Important
If you reset the default settings, you lose the channels and settings you made.
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Adding Non freesat channels
You can manually add non freesat channels by entering the transponder parameters (frequency, symbol rate, etc.).
In RECEIVER SETTINGS, select ADD NON FREESAT CHANNELS.
Enter the required transponder parameters, then press the red key to launch the scanning.
To save the scanning results, press .
Note
Non freesat channels that are manually added will start with channel number 3000, and will not be available in the EPG.
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9. Information Menu
The information contained in this menu may be requested if you contact your supplier or another technical service.
You will find here important information about the receiver, the hard disk and the embedded software.
To access the receiver technical information, press . In the main menu, select
INFORMATION .
Signal Information
In INFORMATION, select SIGNAL.
This menu lets you find out the signal level and quality of your satellite installation, for the currently watched programme.
Receiver Information
In INFORMATION, select RECEIVER.
This menu provides information on the receiver software.
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10. Software Update
Your receiver automatically checks if new software is available for download and will ask you if you want to accept, postpone until the next wake up or refuse the download.
You can also manually request that the receiver searches for new software upgrade in the RECEIVER SETTINGS > RECEIVER UPGRADE menu.
When a new software is available for download, the following screen appears:
To accept the download, press .
The receiver will start downloading, which can take from 5 to 30 minutes. You will not be able to use the receiver until it has finished downloading:
The screen goes black.
The display shows the download phases (0 to 4).
Once the process is complete, the receiver
switches on automatically. Press the
key to go back to the last programme you were watching.
If you refuse the download (by pressing ), the receiver will ask you again regularly.
Please check www.sagemcomdigital.co.uk to find more information and the most recent software version for your freesat product. A clear demonstration video will show you how to easily update your receiver using the USB port.
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11. Troubleshooting
WARNING
Never open the receiver, this can be dangerous.
Symptom Action
The remote control is not working. Point the remote control at the receiver.
Check the battery life and check the batteries are
inserted properly.
The receiver display shows no information (no time, no channel number, etc.).
Switch the receiver on by pressing the On/Off button.
Check all the connections (see Connections,
page 12).
The receiver displays - -: - - in standby mode.
Take the receiver out of standby mode by pressing
the key.
Check that the satellite signal is correctly detected (see Signal Information, page 31).
The receiver displays a black screen or an error message.
Search for programmes (see Searching for channels, page 27).
The picture is frozen / unclear. Check all the connections, check the antenna and
search for programmes again (see Searching for channels, page 27).
The receiver cannot find any channels.
Check the dish reception (see Signal Information, page 31).
Search for programmes (see Searching for channels, page 27).
Contact your satellite installer/dealer for more
information on your satellite dish installation and alignment.
The TV set does not switch to the receiver when it leaves standby mode.
Check that your TV set is connected to the TV Scart socket (see Connection to the TV set, page 13).
If necessary, select the Scart input directly on your TV set.
There is no sound in HOME CINEMA mode on some channels.
Check that the receiver is connected to a HOME CINEMA amplifier with a digital link (see Connection to a home cinema amplifier, page 14).
Black and white video on AUX output (during VCR/DVD recording).
Check that the signal type chosen for AUX Scart output is compatible with your VCR (select PAL on VCR, see Audio and Video Output settings, page 28).
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Please visit our online video guide for detailed support videos. You can find it in the freesat support section of www.sagemcomdigital.co.uk
For any other problem. Perform a default factory reset (see Resetting the
receiver, page 29).
Symptom Action
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12. Customer support
At Sagemcom we believe that a high quality product should come with the highest quality customer service.
In the design of this product we have taken great care to ensure the maximum quality possible and are sure that you will be delighted with your purchase.
However, in the rare event that you have any problems with the product and need advice or support you can be confident that we will do our best to help you.
Our dedicated technical helpdesk can be contacted from 09:00 – 17:00, Monday to Friday and will offer expert guidance on your product.
In the event of any trouble, please do not hesitate to call them on:
0845 090 0316*
*3.95 pence per minute from all fixed lines, tariff cost effective from 01/09/2009
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13. Guarantee terms
ATTENTION
In order to apply the guarantee, you should contact your retailer
or Sagemcom Broadband SAS helpdesk at 0845 090 0316*.
Proof of purchase will be required. Should any malfunctioning arise,
the retailer or Sagemcom Broadband SAS helpdesk will advise you what to do.
If you bought your equipment from Sagemcom Broadband SAS directly, the following shall apply:
1) Sagemcom Broadband SAS undertakes to remedy by repair, free of charge for labour and replacement parts, any defects in the equipment during a period of twelve (12) months from the date of original delivery of the equipment, where those defects are a result of faulty workmanship.
During this twelve-month guarantee period, the defective equipment will be repaired free of charge; the customer must however return the defective equipment in its original package with all accessories at his/her own expense, to the address given by Sagemcom Broadband SAS After Sales Department, the phone number of which can be found on the delivery slip. Unless the customer has concluded with Sagemcom Broadband SAS a maintenance contract for the equipment which specifically provides for repairs to be carried out at the customer's residence, the repairs will not be carried out on the equipment at the customer's residence.
The following sentence applies to purchases of equipment for the customer's trade, business or profession.
Except as otherwise expressly provided in this Document and to the extent permitted by law, Sagemcom Broadband SAS makes no representations or warranties, express or implied, statuette or otherwise, and to such extent, all terms and conditions implied by law are hereby excluded.
This guarantee does not affect the Customer's statutory rights.
2) Exclusions from Guarantee
Sagemcom Broadband SAS shall have no liability under the guarantee in respect of:
damage, defects breakdown or malfunction due to:
failure to properly follow the installation process and instructions for use, or
an external cause to the equipment (including but not limited to, lightning, fire, shock or water
damage of any nature),
•or
modifications made without the written approval of Sagemcom Broadband SAS, or
a failure or neglect to maintain the equipment or inappropriate maintenance, or
unsuitable operating conditions, particularly of temperature and humidity, or
repair or maintenance of the equipment by persons not authorised by Sagemcom Broadband
SAS, or
the removal and/or destruction of the label positioned on the fixation screw of the lower plastic cover,
wear and tear from normal daily use of the equipment and its accessories,
damage due to insufficient or bad packaging of equipment when returned to Sagemcom
Broadband SAS,
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supply of new versions of software,
work on any equipment or software modified or added without the prior written consent of
Sagemcom Broadband SAS,
malfunctions not resulting from the Equipment or from software installed in user workstations for the purpose of use of the equipment,
communication problems related to an unsuitable environment, including:
- problems related to access and/or connection to the Internet such as interruptions by access
networks or malfunction of the line used by the subscriber or his correspondent,
- transmission faults (for example poor geographical coverage by radio transmitters,
interference or poor line quality),
- the local network fault (wiring, servers, workstations) or the failure of the transmission
network,
- the normal servicing (as defined in the user guide supplied with the equipment) as well as
malfunctioning due to servicing not being carried out, servicing costs are in any event always borne by the customer.
* 3.95 pence per minute from all fixed lines, tariff cost effective from 01/09/2009
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14. Technical specifications
TRANSMISSION STANDARDS
DVB-S/DVB-S2, MPEG-2/MPEG-4
SATELLITE FRONT END
Satellite RF Input
Input frequency range: 950 to
2150 MHz
RF input level: -60 to -25 dBm
Input impedance: 75 Ohms
unbalanced
IF bandwidth: 36 MHz
Electrostatic Overload
protection: 15 KV
LNB Supply
Vertical supply voltage: 12.5V to
14V
Horizontal supply voltage: 17V to
19V
Current: 350 mA max, Overload
protected
SATELLITE DEMODULATOR
DVB-S
Constellation: QPSK
Roll off factor: 0.35
Symbol rate: 10-30 MS/s
Code rate: 1/2, 2/3, 3/4, 5/6, 7/8
DVB-S2
Constellation: QPSK or 8PSK (CCM
mode)
Roll off factor: 0.20 ; 0.25 ; 0.35
Symbol rate: 10-30 MS/s
Code rate: 1/2, 3/5, 2/3, 3/4, 4/5, 5/6,
8/9, 9/10 (QSPK)
3/5, 2/3, 3/4, 5/6, 8/9, 9/10 (8SPK)
PROCESSOR AND MEMORIES
Processor: ST 7111 YUC 450 MHz /
800 Mips
RAM memory 256 Mbytes DDR2
Flash memory 32 Mbytes
EEPROM emulated into Flash
VIDEO DECODING
MPEG2
Standard MPEG-2 MP@HL for
50 Hz
Input rates (max): 15 Mbit/s
MPEG-4 Part 10 / H.264
- MPEG4 AVC HP@L4 (HD) for 50 Hz Input rates (max): 15 Mbit/s for HP@L4
- MPEG4 AVC HP@L3 (SD) for 50 Hz Input rates (max): 10 Mbit/s for HP@L3
AUDIO DECODING
Stereo 2.0
MPEG-1 layer I & II (Musicam)
MPEG-2 layer II
MPEG-1 layer II Audio description in
Broadcaster mix mode
Sampling rates 32, 44.1 or 48 KHz
AC3
- Originally received beatstream (pass through)
- Two channels PCM down-mixing
E-AC3
- Originally received beatstream (pass through)
- Transposed in AC3
- Two channels PCM down-mixing
OUTPUT RESOLUTION FORMAT
For HD broadcast on HDMI
1280x720 @ 50 Hz (progressive)
1920x1080 @ 25 Hz (interlaced)
Unscaled (original format) or scaled
576i and 720p by set up menu
Zoom function on HDMI: 4/3,
14/9 zoom, 16/9 zoom and Full screen
For SD broadcast on HDMI
720x576 @ 50 Hz interlaced
Unscaled (original format) or scaled
720p and 1080i by set up menu
Zoom function on HDMI: 4/3,
14/9 zoom, 16/9 zoom and Full screen
Format function on SCART
4/3 and 16/9 with conversion Pan
and Scan, Letter box
SD INPUT/OUTPUT
TV SCART
RGB, PAL, Audio R/L
VCR SCART
PAL, Audio R/L
HDMI OUTPUT
HDMI version 1.3
HDCP version 1.3
Rely on the (E)EDID HDMI
information returned by the display device
VIDEO
RGB
AUDIO
- Two channels PCM in case of MPEG1
- AC3 down mixed in 2.0 in case of AC3 beatstream
- E-AC3 down mixed in 2.0 in case of E-AC3 beatstream
AUDIO OUTPUT
Electrical S/PDIF
- Two channels PCM in case of MPEG1&2
- AC3 in case of AC3 beatstream
- AC3 transposed in case of E-AC3 beatstream
HiFi and Scart
- Mono stereo in case of MPEG1&2
- Two channels down mixed in case of AC3, E-AC3
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DATA PORT
Ethernet 10/100BT
Fully integrated IEEE 802.3/802.3u
10/100 base T-Physical layer
Auto-negotiation 10/100, Full/Half
Duplex
Adaptive equaliser, Baseline
wander correction
Host USB
2.0 High speed (480 Mbits/s)
FRONT PANEL
4 x 7-segment amber display
1 x IR sensor: 38 kHz
1 x Bicolor LED
3 x Buttons (P+,P-, Standby)
1 x USB 2.0 connector (Type A
Host)
REAR PANEL
1 x RJ45 (Ethernet 10/100BT)
1 x IEC169-24 female (satellite in)
2 x SCART (TV, VCR)
3 x RCA (Stereo L/R, S/PDIF)
1 x HDMI
POWER SUPPLY
External AC/DC adapter
AC: 220-240 V ~50 Hz
Max. Power consumption: < 22 W
Standby mode: < 2 W (standby
inactive)
PHYSICAL SPECIFICATIONS
Receiver:
Size (wxdxh): 310x175x41 mm
Weight: ~0.7 Kg (package: ~1.6 Kg)
Operating temperature: 0°C to +40°
Storage temperature: -25°C to
+65°C
ACCESSORIES
1 x External AC/DC adapter (1.2 m)
1 x Power cord
1 x Remote control (range: 7 m)
2 x Saline 1.5 V batteries (AAA type)
1 x HDMI cord (1.5 m)
1 x Installation guide
1 x freesat presentation leaflet
1 x User manual
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Sagemcom Broadband SAS
Headquarters: 250, route de l’Empereur
92848 Rueil-Malmaison Cedex - FRANCE
Tel : +33 (0)1 57 61 10 00 - Fax : +33 (0)1 57 61 10 01
www.sagemcom.com
All rights reserved. The information and specifications included are subject to change without prior notice. Sagemcom Broadband SAS tries to ensure that all information in this document is correct, but does not accept liability for error or omission.
Non contractual document. All trademarks are registered by their respective owners. Simplified joint stock company - Capital 35 703 000 Euros - 518 250 360 RCS NANTERRE.
253442997-C - 10/2011
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