
Copyright Statement
The contents of this publication are protected by copyright. Translations, reprints, reproduction and
storage in data processing systems require the express permission of Sagemcom Dr. Neuhaus
GmbH.
© 2019 by Sagemcom Dr. Neuhaus GmbH
All rights reserved
Sagemcom Dr. Neuhaus GmbH
Papenreye 65, D-22453 Hamburg
Telephone: +49 (40) 55304-0
Fax: +49 (40) 55304-180
Internet: www.sagemcom.com/neuhaus
Subject to technical alterations.
All trademarks and product designations are trademarks, registered trademarks or product
designations of their respective owners.
Sagemcom Dr. Neuhaus GmbH provides all goods and services on the basis of the General Terms
and Conditions of Sagemcom Dr. Neuhaus GmbH currently valid. All information is based on
information provided by the manufacturer(s). No responsibility or liability will be assumed for incorrect
or missing entries. The contents of this manual and the technical specifications may be changed
without prior notice. The descriptions of the specifications in this manual do not constitute an
agreement.
Product no. DNT8202
Doc. no. 8202AD012, version 1.2
Firmware-Version 5.017 or higher (ZDUE-GPRS-PLUS-VI)
Page 2 of 63 ZDUE-GPRS-PLUS-VI

Classification of the Safety Precautions
This manual contains safety precautions that must be observed to protect
your own personal safety and to prevent any damage to this or other
equipment. The notes on your personal safety are marked with a warning
triangle; notes referring to equipment or property damage only are not
marked with a warning triangle. Depending on the seriousness of the
hazard, the precautions are illustrated in the following order.
Danger
means that death or serious injury will result if the corresponding
precautions are not taken.
Warning
means that death or serious bodily injury could result if the corresponding
precautions are not taken.
Be Careful
with a warning triangle means that minor bodily injury could result if the
corresponding precautions are not taken.
Be Careful
without a warning triangle means that equipment damage could result if the
corresponding precautions are not taken.
Attention
means that an undesired result or situation could result if the information in
the note is not observed.
If more than one safety hazard is involved, the warning note with the highest
hazard level will be indicated. If a warning referring to personal safety is
indicated with the warning triangle, the same warning could also contain
additional information on equipment damage.
Contents
ZDUE-GPRS-PLUS-VI Page 3 of 63

Contents
The ZDUE-GPRS-PLUS-VI is compliant with the European EN60950:2006
standard, Information Technology Equipment - Safety Standards.
The ZDUE-GPRS-PLUS-VI is not designed to be connected to IT systems
for the electrical power supply.
Please read through these installation instructions carefully before using the
device.
The respective device/system is only to be set up and operated in
combination with this documentation. A device/system is only to be put into
operation and operated by qualified personnel. Qualified personnel in the
sense of the safety precautions in this documentation are persons who are
authorized to put into operation, ground and mark devices, systems and
electric circuits and systems according to the standards of safety
engineering.
Please note the following:
Warning
The device is to be used only for the intended uses indicated in the spec
sheets and in this document. The correct, safe operation of the product
assumes proper transport, proper storage, set-up and assembly as well as
careful operation and servicing.
Warning
An easily accessible, all-pole circuit breaker in the power supply circuit is
required for the house installation. Alternatively, a single-pole circuit breaker
can be used in the outer conductor as long as a distinct neutral conductor
has been integrated into the supply line. In Germany, the circuit breaker
must at least meet the requirements of the DIN VDE series 0100 standard.
Warning
The house installation requires an installation fuse that complies with the
DIN VDE series 0100 standard and is properly adapted to the cable crosssection of the power supply line. The additional short-circuit protection must
have a selectivity of I > 1500A.
General Information
Qualified Personnel
Intended Use
Disconnection from the Power Supply Circuit
Installation Fuse
Page 4 of 63 ZDUE-GPRS-PLUS-VI

Transient Overvoltages
Warning
The ZDUE-GPRS-PLUS-VI are devices in Overvoltage Category III. If the
ZDUE-GPRS-PLUS-VI are likely to be exposed to higher transient
overvoltages than those in Overvoltage Category III when connected, it will
be necessary to take further safety precautions for the installation.
Warning
Never use the device in areas in which the use of wireless equipment is
prohibited. The device contains a radio transmitter, which could interfere
with the operation of such medical electronic equipment as hearing aids or
pacemakers. A doctor or the manufacturer of such devices can provide
more detailed information.
To avoid demagnetizing data media, do not store any diskettes, credit cards
or other magnetic data media close to the device.
Warning
The recommended radiation limits of the German Commission on
Radiological Protection (www.ssk.de) from 13/14 September 2001 must be
observed.
Attention
When laying the antenna cable, be sure to adhere to the bend radiuses. If
you do not adhere to the bend radiuses of the antenna cable, this will result
in a deterioration in the quality of the transmission and reception attributes of
the device. The minimum bend radius must not be less than 5 times the
cable diameter statically and 15 times the cable diameter dynamically.
Wireless Equipment
Contents
Antenna Installation
ZDUE-GPRS-PLUS-VI Page 5 of 63

Contents
Be Careful
When installing an antenna outdoors, it is absolutely necessary that the
antenna is installed properly by qualified technicians.
The outdoor antenna must be grounded to protect it against lightning
strikes. The outdoor antenna shield must be reliably connected with the
protective ground.
The corresponding national installation guidelines must be followed for the
installation process.
In Germany, this is the VDE 0185 (DIN EN 62305) Parts 1 to 4 series of
standards for buildings equipped with lightning protection systems and the
VDE 0855 (DIN EN 60728-11) series of standards if there is no lightning
protection system installed.
Be Careful
Please note that when a connection is only being (re-)set up, data packets
incurring costs are exchanged during connection attempts to the other party
(e.g. server switched off, wrong destination address, etc.) as well as to
maintain the connection.
Installation of an Outside Antenna
Connection Costs for GPRS
Page 6 of 63 ZDUE-GPRS-PLUS-VI

Contents
Contents
1 Functions ........................................................................................................................................ 9
1.1 Intended purpose ................................................................................................................... 9
1.2 Topology ................................................................................................................................ 9
1.3 Connect meters ................................................................................................................... 10
1.4 Functionality ........................................................................................................................ 10
1.5 The interfaces of the ZDUE-GPRS-PLUS-VI ...................................................................... 11
1.6 Access protection ................................................................................................................ 11
1.7 Timer and module reset ...................................................................................................... 12
1.8 Configuration (parameterisation) and firmware update ....................................................... 12
2 Operating elements, Connections and function indicators .................................................... 13
2.1 Internal components of the device ...................................................................................... 13
2.2 Service button ...................................................................................................................... 13
2.3 DIP Switch ........................................................................................................................... 13
2.4 LEDs .................................................................................................................................... 14
2.5 Connections on the terminal block, RJ45 jack .................................................................... 15
3 Setup ............................................................................................................................................. 16
3.1 Inserting the SIM card ......................................................................................................... 16
3.2 Connecting the meters ........................................................................................................ 17
3.3 Connecting the ZDUE-GPRS-PLUS-VI to the power supply .............................................. 17
3.4 Fitting and connecting the antenna ..................................................................................... 18
3.5 Configuring the device if necessary .................................................................................... 19
3.6 Parameterising the SIM PIN ................................................................................................ 19
4 Interfaces ...................................................................................................................................... 20
4.1 The GSM interface .............................................................................................................. 20
4.2 Meter interfaces ................................................................................................................... 20
4.3 Interface types ..................................................................................................................... 21
4.4 Auxiliary power source ........................................................................................................ 22
5 Operation ...................................................................................................................................... 24
5.1 AT Mode .............................................................................................................................. 24
5.2 Meter Mode ......................................................................................................................... 25
5.3 Controlling according to EN62056-1 ................................................................................... 25
6 Configuration ............................................................................................................................... 27
6.1 Configuration by software .................................................................................................... 27
6.2 Parameters .......................................................................................................................... 28
6.3 Parameter classes ............................................................................................................... 29
6.3.1 Parameter class 54 ................................................................................................... 29
6.3.2 Parameter class 79 ................................................................................................... 29
6.4 Register data set of the ZDUE-GPRS-PLUS-VI .................................................................. 32
6.4.1 General ...................................................................................................................... 32
6.4.2 Format of the error status .......................................................................................... 33
6.5 Communication commands according to DIN EN 62056-21 .............................................. 33
6.5.1 Error messages ......................................................................................................... 34
6.5.2 Set password ............................................................................................................. 34
6.5.3 Parameterisation commands .................................................................................... 35
6.5.4 Parameter transfer command ................................................................................... 36
6.5.5 Time/date commands ................................................................................................ 37
6.5.6 Status commands ...................................................................................................... 38
6.5.7 Service commands .................................................................................................... 39
7 GPRS Modes ................................................................................................................................ 43
7.1 Configuration ....................................................................................................................... 43
7.2 Behaviour for the GPRS dial-in ........................................................................................... 44
7.3 GPRS Access Parameter (Parameter classes 60 and 61) ................................................. 45
7.4 GPRS-/IP-Server mode ....................................................................................................... 47
7.4.1 Access protection ...................................................................................................... 49
7.4.2 Function indicators .................................................................................................... 50
7.4.3 Parameters ................................................................................................................ 50
ZDUE-GPRS-PLUS-VI Page 7 of 63

Contents
7.4.4 Register data set in GPRS mode .............................................................................. 54
7.4.5 Communication commands according to DIN EN 62056-21 .................................... 54
7.5 GPRS-IP-Telemetry mode .................................................................................................. 56
7.5.1 Function indicators .................................................................................................... 56
7.5.2 GPRS/IP-Telemetry connection setup ...................................................................... 57
7.5.3 Parameter .................................................................................................................. 57
7.5.4 Register data set in GPRS mode .............................................................................. 60
7.5.5 Communication commands according to DIN EN 62056-21 .................................... 60
8 Technical data .............................................................................................................................. 62
Page 8 of 63 ZDUE-GPRS-PLUS-VI

1 Functions
The ZDUE-GPRS-PLUS-VI is a meter data transmission device. It is used
for remote reading and remote monitoring of electricity meters as well as
meters for other media.
Data transmission for remote reading and remote monitoring can take place
via:
one of the common GSM networks using the Circuit Switched Data
service (CSD)
one of the common GSM networks using the General Packet Radio
Service (GPRS)
In the following, the ZDUE-GPRS-PLUS-VI in CSD mode will be described
first. Different or supplementary functions in GPRS mode are described in
chapter 7.
With the ZDUE-GPRS-PLUS-VI, data transmission for remote reading and
remote monitoring can take place via one of the common GSM networks.
The ZDUE-GPRS-PLUS-VI supports the following GSM services
… CSD – Circuit Switched Data (Dial-up data connection)
GSM
Control station
Meter data and configuration
via modem connection
CSD operation
ZDUE in
CSD mode
Meter
GSM modem or
Analogue modem
… GPRS – General Packet Radio Service (Paket-oriented data service)
GPRS
Control station
Meter data and configuration via TCP/IP
Internet /
Intranet
GPRS-/IP-Server mode
ZDUE with
TCP/IP server
Meter
1.1 Intended purpose
1.2 Topology
Functions
ZDUE-GPRS-PLUS-VI Page 9 of 63

Functions
GPRS
Control station
Meter data and configuration via
IP-Telemetry connection
Internet /
Intranet
GPRS-IP-Telemetry mode
ZDUE as
IP-Telemetry-Client
Meter
IPT-Master, e.g.
TAINY SwitchingCenter
The ZDUE-GPRS-PLUS-VI has the following interfaces for the connection of
meters: CL1, RS232 and RS485. The maximum permissible number of
meters can be connected to each of these interfaces simultaneously.
In addition, the device also has an auxiliary power source (9V) to supply the
meters.
For remote reading of the meters by the control centre, the ZDUE-GPRSPLUS-VI can connect all of the connected meters to the control centre in
sequence during a single connection. The control centre communicates
therefore with the connected meters directly. The ZDUE-GPRS-PLUS-VI just
transfers the data in both directions without modification. It only adapts
bitrate or data format, if the mode C function is enabled.
The integrated modem of the ZDUE-GPRS-PLUS-VI receives from the GSM
network data calls that have been initiated by the control centre.
The control centre can call
from the GSM network via a GSM modem (up to 9600 bps)
from the fixed network via an analogue modem (up to V.32; 9600 bps)
from the fixed network via an ISDN end device (V.110).
The ZDUE-GPRS-PLUS-VI that is called responds to the telegrams
transmitted by the control centre as follows:
It connects to the meters which are connected to its interfaces (CL1,
RS-232, RS-485).
It receives parameterisation commands and carries them out.
The GPRS mode is described in
chapter 7 - GPRS Mode
7.4 - GPRS-/IP-Server mode
7.5 - GPRS-IP-Telemetry mode
1.3 Connect meters
1.4 Functionality
Page 10 of 63 ZDUE-GPRS-PLUS-VI

Functions
Although the ZDUE-GPRS-PLUS-VI does not have a real-time clock, a timer
is operated on the basis of and with the accuracy of the processor crystal.
This timer controls the automatic module reset function that can be activated
and configured in parameter class 79.
The automatic reset cycle starts when the device is switched on, i.e. the first
module reset takes place after the parameterised period elapses after the
device is started. Additional module resets then follow at the time intervals
determined by the parameterised period.
The time for the daily watchdog (which is likewise configured in parameter
class 79) is not used by the ZDUE-GPRS-PLUS-VI.
Configuration by
software
Configuration is performed using configuration software, e.g. Dr. Neuhaus
ZDUEset. Parameterisation commands are transmitted to the ZDUE-GPRSPLUS-VI with the aid of this software.
The parameterisation commands can be transmitted to the ZDUE-GPRSPLUS-VI via the GSM network (remote configuration) or directly via the RS232 interface (local configuration).
Configuration by DIP
switch
Using the DIP switch inside the ZDUE-GPRS-PLUS-VI the operation mode
of the ZDUE-GPRS-PLUS-VI can be switched between Meter-Mode and ATMode. Refer to chapter 5.1 and 5.2.
A firmware update can be performed via the configuration software (e.g. Dr.
Neuhaus ZDUEset) from a computer that is connected locally directly to the
RS-232 interface of the ZDUE-GPRS-PLUS-VI.
1.7 Timer and module reset
1.8 Configuration (parameterisation) and firmware update
Page 12 of 63 ZDUE-GPRS-PLUS-VI

Operating elements, Connections and function indicators
To insert the SIM card and to change the device settings via DIP switch, the
device must be opened. The following diagram provides an overview of the
internal components of the device that are important for the user:
The service button (see 2.1, (7)) can be used both to reset all device
parameters to the factory setting, and as a simple way to read their firmware
version. The service button is only effective in meter mode.
Resetting to factory
setting
Pressing the service button once and holding it for more than five seconds
in ongoing operation deletes the parameterisation set in the device via
EN62056-21 commands. When the button is released the ZDUE-GPRSPLUS-VI is restarted, and when it boots it adopts the settings according to
firmware defaults.
Outputting the
firmware version
during booting
If the service button is held down during switch-on, the ZDUE-GPRSPLUS-VI outputs the current firmware version of the device via the serial
interface.
The data format of the connected terminal softare has to be set to 19200
Baud 8N1.
The DIP switch allows toggling between Meter Mode and AT-Mode. Refer to
chapter 5.
2 Operating elements, Connections and function indicators
2.1 Internal components of the device
2.2 Service button
2.3 DIP Switch
ZDUE-GPRS-PLUS-VI Page 13 of 63

Operating elements, Connections and function indicators
The device is equipped with 3 LEDs for checking the operating status. They
service to indicate the functions being executed at the moment and the
respective status.
Green & Yellow with light pipe
Operating voltage present
3s on / 3 x flashing briefly
Boot phase, searching for network
3s on / 2 x flashing briefly
3s on / 1 x flashing briefly
3s off / 1x flashing briefly
Field strength <= -98 dBm
3s off / 2x flashing briefly
-98 dBm < field strength <= -83 dBm
3s off / 3x flashing briefly
-83 dBm < field strength <= -68 dBm
3s off / 4x flashing briefly
CL meter(s) is/are connected or CL
interface is jumpered
Current loop is interrupted
2.4 LEDs
Page 14 of 63 ZDUE-GPRS-PLUS-VI

Operating elements, Connections and function indicators
The ZDUE-GPRS-PLUS-VI is connected to the power supply, and the
meters are connected to the ZDUE-GPRS-PLUS-VI, by means of the 9-pole
terminal block (power supply, auxiliary voltage, CL, RS-485) and an RJ45
jack (RS-232).
L N HS-
HS+
RTX- RTX+
RT- RT+
RJ45
Positive RS-232 voltage (output; always active)
Signal GND / cable shield
2.5 Connections on the terminal block, RJ45 jack
Terminal block:
RJ45:
ZDUE-GPRS-PLUS-VI Page 15 of 63

Setup
Read safety instructions at the beginning of this document
Connect the ZDUE-GPRS-PLUS-VI to the power supply
If necessary, configure the ZDUE-GPRS-PLUS-VI (e.g. set date and time)
Warnung
Do not under any circumstances insert or remove the SIM card during
operation!
By factory default setting, the ZDUE-GPRS-PLUS-VI accepts SIM cards with
the PIN 0000
If your SIM card has a different PIN, you can change the setting of the
ZDUE-GPRS-PLUS-VI to the PIN of your SIM card in parameter class 79
(see chapter 3.6).
Alternatively, you can change the PIN using a mobile telephone.
With some network operators it is also possible to switch off the PIN query of
the SIM card. In this case it does not matter what the PIN is, because it is
ignored.
To insert the SIM card, proceed as follows:
If the ZDUE-GPRS-PLUS-VI is connected to the power
supply, disconnect all poles.
Loosen the screw on the terminal cover and remove the
terminal cover.
Then remove the device cover.
Open the SIM card holder and slide the SIM card into
the flap of the holder. When the SIM card holder is
closed, the gold-plated contacts of the SIM card must
be in contact with the gold-plated contacts of the holder.
Close the flap of the SIM card holder and lock the flap
by carefully sliding leftwards. You will feel it latch into
place.
Re-attach the device cover and the terminal cover.
3 Setup
To put the ZDUE-GPRS-PLUS-VI into operation, proceed as follows:
3.1 Inserting the SIM card
Page 16 of 63 ZDUE-GPRS-PLUS-VI

3.2 Connecting the meters
The ZDUE-GPRS-PLUS-VI has the meter interfaces described below.
Connect the meters to the terminal block as shown in the illustrations. All of
the interfaces can be used at the same time.
CL1 interface
This 20mA current loop interface is
used to connect meters with a current
loop according to DIN EN 62056-21.
Some 4 meters can be connected to this
interface.
Further information: Page 21
RS-232 interface
This is used to connect a meter with an
interface according to V.24/V.28.
Only 1 meter can be connected to this
interface.
Further information: Page 22
RS-485 interface (2-wire)
This is used to connect meters with an
RS-485 interface.
Up to 32 transceivers (meters) can be
operated on the bus.
The bus connection is fitted with a Z=120
Ω (nominal) terminator (RT+ to RT-) and
the cable length is limited to 1000m.
The interface is isolated from the mains
connection.
Further information: Page 22
Connection to the power supply is via terminals L and N of the terminal
block. These terminals are dimensioned for lines with a cross-section of up
to 1.5 mm²
L N HS- HS+ RTX- RTX+
RT- RT+
RJ45
Setup
3.3 Connecting the ZDUE-GPRS-PLUS-VI to the power supply
ZDUE-GPRS-PLUS-VI Page 17 of 63

Setup
The ZDUE-GPRS-PLUS-VI can be operated with either AC or DC voltage.
100VAC to 230VAC without
changeover (50/60 Hz)
DC voltage (protected against
polarity reversal):
60VDC to 100VDC without
changeover
The device conforms to protection class 2. The power supply to the
interfaces is electrically isolated from the electronics.
The antenna is connected to the type SMA
antenna jack. The position of the antenna
connection may vary depending on the device
type.
The antenna must be installed in such a way that
adequate signal quality is achieved. Make sure
that there are no large metal objects in close to
the antenna (e.g. reinforced concrete), as they
may have an adverse effect on the signal quality.
If an exterior antenna is mounted out of doors,
its support bracket must be earthed for
protection against lightning. Have this work
done by qualified personnel!
Observe the instructions included with your
antenna.
The antenna that is used should have an impedance of about 50 ohms. The
antenna must be adapted to the frequency bands of the GSM network
operator you have chosen: 850 MHz, 900 MHz, 1800 MHz or 1900 MHz.
In Europa and China GSM 900MHz snd DCS 1800MHz are used, in USA
GSM 850 MHz and PCS 1900 MHz are used. Please ask your network
operator.
The match (VSWR) of the antenna must be 1:2.5 or better.
Use only antennas from the accessories for the ZDUE-GPRS-PLUS-VI.
Other antennas could interfere with product characteristics or even lead to
defects.
3.4 Fitting and connecting the antenna
Page 18 of 63 ZDUE-GPRS-PLUS-VI

3.5 Configuring the device if necessary
Basic settings as
shipped
The ZDUE-GPRS-PLUS-VI is shipped with a predefined factory setting.
Depending on requirements, it may need to be reconfigured. This can be
done :
remotely via a CSD connection
locally via the RS-232 interface (if no active CSD connection is
present).
Among other things, the password protection, interface speeds, data formats
and the PIN that is to used can be parameterised.
For detailed information on parameterisation, see the chapter 6.
The PIN can be set
remotely via a CSD connection
locally via the RS-232 interface (if no active CSD connection is
present).
For detailed information on parameterisation, see the chapter , see the
chapter 6.
SIM cards that have
no PIN
With SIM cards that have no PIN, the PIN query is skipped; the GSM
module does not wait for the PIN to be entered, but rather tries to check into
the GSM network directly.
Response to a
correct SIM PIN
If the PIN function of the SIM card being used is activated, and the PIN on
the SIM card being used agrees with the parameterised PIN, then the device
automatically tries to check into the GSM network.
Response to an
incorrect SIM PIN
If the PIN verification fails, it is repeated one time. If the repeated PIN
verification also fails, the device is blocked for further attempts (PIN ERROR
status), meaning that operation is no longer possible even with a SIM card
with the correct number. The Status/Error LED indicates a SIM/PIN error
(see 2)
This status is retained after the power supply is disconnected and
reconnected. This prevents the SIM card from being blocked if a third failed
attempt is made, after which it could only be unblocked using the PUK
(Personal Unblocking Key).
To unblock the ZDUE-GPRS-PLUS-VI, a SIM card with a deactivated PIN
function must be inserted in the device. After starting, the device attempts to
check into the GSM network, and the PIN ERROR status is also reset.
Alternatively, the ERROR status can be reset using the service command for
setting a new PIN (see 6.5.7). This simultaneously sets the PIN
parameterised in the device.
3.6 Parameterising the SIM PIN
Setup
ZDUE-GPRS-PLUS-VI Page 19 of 63