SAGEMCOM D350, D350A User Manual

USER GUIDE

0-D3

Dear customer,

You have just acquired a new generation Sagemcom telephone.

This device has been manufactured with the utmost care. We reserve the right to make changes,

modifications and improvements without notice to the products described in this user guide.

To operate the device safely and easily, please read carefully the paragraph “Recommendations and

safety instructions”, page 3.

The CE label confirms that the product complies with the 1999/5/EC regulations of the

European Union Parliament regarding wireless systems and telecommunications.

The declaration of compliance may be looked up on the www.sagemcom.com website

section "Support" or can be obtained from the following address :

Sagemcom Broadband SAS

250, route de l'Empereur

92848 Rueil-Malmaison Cedex - France

Overview

Recommendations and safety instructions ....................................... 3

Discover........................................................................................... 4

Your phone ................................................................................................................................. 4

Set-up... ........................................................................................... 6

Connect the base ..................................................................................................................... 6

Handset set-up ......................................................................................................................... 6

Charging the handset ............................................................................................................. 7

The handset screen ................................................................................................................. 7

Switching the handset on / off .............................................................................................. 7

Batteries replacement ............................................................................................................ 7

Browsing through the menus ................................................................................................ 8

Menu tree structure ....................................................................... 10

Making and receiving calls... .......................................................... 11

Managing a call ......................................................................................................................11

Options during a call .............................................................................................................12

Managing several calls .........................................................................................................13

Using additional handsets ................................................................................................... 16

Locating your handset ..........................................................................................................21

Listening to your messages ................................................................................................ 21

Locking / Unlocking the keypad ........................................................................................ 22

Using the phonebook ............................................................................................................23

Listening and Recording...(model D350A) .................................... 31

Enabling/disabling the answering machine .................................................................... 31

Answering machine message ............................................................................................. 32

Record a memo ...................................................................................................................... 35

Listening to your messages ................................................................................................ 36

Delete all your messages ..................................................................................................... 37

Setting up.... .................................................................................. 38

The phone ................................................................................................................................ 38

The handset ............................................................................................................................. 50

The base ................................................................................................................................... 57

Answering machine (model D350A) ..............................................................................64

The alarm... ................................................................................... 70

Tracing your calls.... ...................................................................... 73

Call logs ....................................................................................................................................73

Environmental information ............................................................. 77

Packaging ................................................................................................................................ 77

Batteries ....................................................................................................................................77

The product ............................................................................................................................. 77

Terms and Conditions for United Kingdom & Ireland only ............... 78

Terms and conditions for other countries....................................... 80

Recommendations and safety instructions

For safety reasons, never put the handset in the base station without the batteries inserted or without the lid on the batteries compartment as this could cause an electric shock. To avoid damaging your handset/base, only use certified rechargeable batteries NiMH 1.2 V 750 mAh, never use non-rechargeable batteries. Insert the batteries in the handset batteries compartment.

Only use the power unit supplied and connect it to the electricity mains in accordance with the installation instructions in this user manual and the details on the sticker regarding voltage, electrical current and frequency. As a precaution if there is a risk of danger, the power plug can be pulled out to disconnect the 230 volt power supply. Therefore the sockets should be near the device and easily accessible.

Do not install your DECT telephone in a damp environment, such as a bathroom, washroom, kitchen etc, and not within 1.50 metres of a source of water or outside. This device is designed for use in temperatures of between 5 °C and 40 °C.

Your DECT telephone has a range of approx. 50 metres indoors and up to 300 metres outdoors. The range can be affected by the proximity of metal objects, such as a television and electrical devices. Zones without reception may appear owing to elements in the building. This can cause brief interruptions in the conversation, caused by faulty transmission.

Certain medical equipment and highly-sensitive machines or security systems may be affected by the transmission power of the telephone. In these cases we recommend adhering to the safety information.

In regions greatly affected by electrical storms we recommend that you protect your telephone circuit with a special fixture for excess voltage.

Your D350/D350A has anti-skid pads that should leave no traces on your furniture and ensure stability. However, given the wide variety of finishes used by furniture manufacturers, traces may appear on surfaces in contact with the parts of your D350/D350A. Sagemcom Broadband SAS decline all responsibility in any such cases of damage.

Do not attempt to remove screws or open the appliance. It does not contain any user-replaceable parts.

Worn out batteries must be disposed of in line with the recycling regulations in this user manual.

This product is intended to be connected to the public analogue telephone network of any British and Irish network operator. If problems should arise, contact your nearest specialist dealer. Only use the telephone cable supplied.

Discover...

The pack

Your phone

The base

1 Access keys to the answering machine * (refer

to the paragraph “Listening to your

messages”, page 36). 2 Handset location. 3 Handset(s) Search / Pairing key.

• Long press: pairing of handsets.

• Short press: paging of handsets.

Indicator light operation *:

*Model D350A

Fixed

Handset on line.

- or Answer Machine on.

Blinking

New message(s) on your answering machine.

- or Access answering machine menu on the handset / remote.

- or Recording a message.

- or The base is in pairing mode.

Check that you have the following items in your pack:

 a D350 or D350A base according to model,  a handset,  two rechargeable batteries (type NiMH 1.2 V 750 mAh),  a telephone connection cord,  a mains power supply with connection cord,  a quick start guide.

If you have purchased a Duo or Trio, pack, you will also find for each extra handset:

 a charger,  a mains power supply with connection cord,  two rechargeable batteries (type NiMH 1.2 V 750 mAh).

Discover...

The handset

1 Earpiece

2 Graphic screen

3 Browser

4 OK / Menu key:

• Confirm

• access to the menu and/or options

5 "Hang up" key

• Short press: back to the main menu

• Short press : end a call (during a call).

• Long press : switch off / switch on the handset.

6 Alphanumeric keypad

7 "Hash" key:

• Long press : (de)activate the silent mode.

8 Mute button : cuts off the microphone (during a call)

9 Microphone

10 R key (flashing, to manage several calls).

11 "Star" key

Long press: (un)lock the keypad.

12 Key 1:

Long press: access to voicemail service (to set voicemail number, refer to section “Changing your

voice mail number”, page 49)

13 "Open line" / "Hands-free" key

• Accept a call

• Enable / disable hands-free mode (during a call).

14 C / intercom key:

• Back to the previous menu.

• Correct the entry / Cancel

• Call an additional handset (from the standby

screen)

15 Charging terminals.

16 Loudspeaker

Set-up...

Connect the base

1 Take the telephone connection cord, click it into its socket. 2 Connect the other end of the cord to the telephone socket. 3 Take the power adapter. 4 Connect the end of the cord to the base and the power adapter to

the wall socket.

Handset set-up

1 Take the batteries provided in the packaging. 2 Turn over your handset 3 Insert the batteries one by one according to their polarities as indicated in the illustration. 4 Fit the hatch to the handset. 5 The screen turns on and a welcome message in all the languages supported by the telephone is

displayed on the screen, press .*

6 Select the country where you will use the phone by pressing the top or the bottomof the

browser and press .*

7 Place your handset on its charger and fully charge the batteries.

* Depending on version

Before making connections, please see the safety instructions at the start of the booklet.

15 H

Set-up...

Charging the handset

To charge your phone, place the handset on the base, making sure that the base is connected to an AC outlet.

The batteries charging icon moves to inform you that charging is in progress. The icon display stops

moving when the batteries are charged.

The handset screen

In standby mode or during use, your phone screen informs you of your phone’s current state through icons, and in particular :

1 Status icons : Indicates your phone’s current state. 2 Information field :

• Standby screen :in the normal state, displays the name of the handset and

the current time.

• In the menus : displays the selected menu name, function or setting.

3 Action area : displays the actions associated with the multi-function keys

and in the ongoing menu (refer to section "The multifunction keys ",

page 8).

THE ICONS DISPLAYED

Switching the handset on / off

To switch on the handset, give a long press on the key .

To switch off the handset, give a long press on the key . The message Switch off Handset? is

displayed. Press the key to confirm.

Batteries replacement

1 Turn off the handset. 2 Remove the batteries compartment hatch. 3 Remove the old batteries, insert the new batteries one by one the right way as indicated by their

polarities.

DECT signal:

blinks when the handset is out of range of the base or when the base is not supplied

Keypad locked

Answering machine activated* Silent mode activated

New message(s) on your answering machine.*

Batteries charge condition

Missed (s) call (s) not consulted Speakerphone enabled

Voice(s) message(s) not consulted Phone in conversation mode

Alarm on

* model D350A

To ensure optimum charging, leave the handset on the charger for at least 15 hours when using the phone for the first time. During charging, the batteries may heat up. This is quite normal and perfectly safe.

Interc Menu

Handset1

15:29 15/12

4 Refit the batteries compartment hatch.

Browsing through the menus

Browser

To access the phone menu, press . In the principal menu, press the top  or the bottom  of the browser. In the option list, press the top  or the bottom  of the browser.

The multifunction keys

Your telephone has two and "multifonctions" keys which you can use in several ways:

From the standby screen In a menu

To access the telephone menu.

To enter a menu, to validate an action in a menu.

To make an Intercom call (call to another handset).

To return to the previous menu. To delete characters. With each press, the character preceding the cursor is deleted.

Worn out batteries should be discarded in accordance with the recycling instructions given in chapter “Environmental information”, page 77.

To prevent damage to your handset, only use approved rechargeable batteries NiMH 1.2 V 750 mAh. Never use non-rechargeable batteries.

From the standby screen:

Access to the outgoing call list

In a menu:

Navigate up ()

From the standby screen:

Access to the caller list

In a menu:

Navigate bottom ()

Set-up...

Main menu

Illustration

To browse-through menus, use the browser and two multifunction buttons:

1 Press the key . The main menu is displayed on the screen. 2 From the main menu, press the top or the bottomof the browser to select the desired menu.

3 Confirm your choice by pressing the key . 4 Press the top  or bottom  of the browser to scroll through the menus and access the desired

function.

5 Confirm your choice by pressing the key . 6 Cancel your choice / Exit the displayed menu :

• either by pressing the key .

• or by pressing the red key : the home screen is displayed.

Necessary settings before use

ADJUST THE DATE AND TIME

To access the date and time setting menu:

1 Press the key . The main menu is displayed on the screen. 2 Select Settings menu by pressing the top  or bottom  of the browser. Confirm your choice by

pressing the key .

3 Scroll through the menus to the Date & Time menu by pressing the top  or bottom  of the

browser. Confirm your choice by pressing the key .

4 Scroll through the menus to the Set Time/Date menu by pressing the top  or bottom  of the

browser. Confirm your choice by pressing the key .

5 Enter the time: using the numeric keypad (hours then minutes). 6 Confirm your entry by pressing the key .

Enter the date using the numeric keypad (day, month and year) in the form DD/MM/YYYY.

7 Confirm your entry by pressing the key .

You have just set your phone’s current date and time. You can also set the date and time display format (see “Setting the date and the time format”, page 44).

Refer to the “Menu tree structure”, page 10 section to find out about your phone’s functions.

Back

Phonebook

Display

Phonebook

Audio

Alarm

Call List *

Settings

Answer Machine **

* Model D350 ** Model D350A

It is recommended to set the date and time accurately to allow you to keep track of the timings of your calls and messages.

If you have the Display number option, the date and time will, depending on your operator, be set automatically when you receive a call.

Menu tree structure

Phonebook New Entry

Option

Calling Number Edit Entry View Entry Copy Entry

* You must have at least two handsets paired on the same base refer to “

Associating a new handset”, page 54 section.

Copy All * Delete Entry Delete All Capacity Edit Call Group Speed Dial

Audio Ring Tone Setup External Calls

Internal Calls Volume Silent

Signal Tones

Display Handset Name

Screensaver Contrast

Settings Date & Time Time Format

Date Format

Set Time/Date Display Handset Select Base

Language

Auto Answer

Auto Hang Up

De-register

Reset Handset

Base Flash Time

Dial Mode

Call Sharing

Change PIN

Reset Base Mailbox

Alarm Alarm X * Alarm On/Off

* : X from 1 to 5

Time

Melody

Call List

* Settings Call List Type

* : model D350

New Call Alert

Answer Machine

** Play messages

** : model D350A

Delete Old Msgs Answer On/Off Greeting Msg. Record Memo Settings

** Answer Mode

TAM Language

Answer Delay

Recording Time

Remote Access

Making and receiving calls...

Managing a call

Making a call

At the end of the call, press the handset key (or replace the handset on its base, refer to the “Auto

talk off”, page 53).

Receiving a call

At the end of the call, press the handset key (or replace the handset on its base, Refer to the “Auto

talk off”, page 53).

00:00:10

123456

Dial your contact’s number.

Press the green key

Predialing

Clear Option Interc Option

If you make a mistake, press the key to delete the last character entered.

Silent Answ.

123456

Press the green key

Your handset includes an Auto Answer function. For further details, refer to the “Answering

automatically”, page 52.

Options during a call

You can use the following options during a call:

Enable/Disable loudspeaker

During a call,

Adjusting the volume

During a call,

00:00:10

123456

Interc Option

Press the green key

When the battery charge icon is at minimum, the hands-free function is not available until the next charging cycle.

Use the browser

Making and receiving calls...

The secret mode allows you to temporarily mute the line so that you are not heard by the caller.

During a call,

Managing several calls

Your phone allows you to take and manage several calls when you are already on the line (depending on your line provider).

During a call,

Your first call is put on hold and you can talk with the second caller.

Enabling/Disabling the secret mode

Receiving a second call

00:00:10

123456

Interc Option

123456

Bip

00:01:25

123456R

00:01:25

123456R2

Presence of a second call.

Interc Option Interc Option

During a call,

The call in progress is then put on hold and you can take back the previous call.

Making a second call

Switching from one call to the other

00:01:25

123456R

00:01:25

...456R2789

Interc Option

Dial your contact's number.

00:01:25

123456R

00:01:25

123456R2

Interc Option Interc Option

Making and receiving calls...

You will return to the other call.

You can then talk with your two contacts at the same time.

To end the 3-way conference, press the key .

Ending one of the calls in progress

Talking with two contacts at the same time (3-way conference)

00:01:25

123456R

00:01:25

123456R1

Interc Option Interc Option

00:01:25

123456R

00:01:25

123456R3

Interc Option Interc Option

Using additional handsets

You can associate additional handsets with your phone: you can then make and receive outside calls or calls between these handsets.

End the call by pressing .

Calling another handset (intercom)

You first have to pair the handsets with the base.For further details, refer to “Associating a

new handset”, page 54.

Interc Menu Back OK

Handset 1

Handset 2

Intercom

Select the handset *

Back OK

Handset 2

Intercom

Silent Answ.

Handset 1

Calling

The Calling Handset

The handset called

* If you only have two paired handsets on the same base, the handset called rings automatically.

14:37 23 /06

2 3

Making and receiving calls...

If the share call mode is activated, you can join in a conversation from another handset registered with the same base (refer to paragraph “Enable / Disable the intrusion mode”, page 61).

You will then join in the conversation.

Join in a conversation already taking place

You must have at least two handsets paired on the same base.

00:12:10

123456

Interc Option

Press the green key

Handset in communication

Handset A

Conference:

Handset B

Transferring a call to another handset

You must have at least two handsets paired on the same base.

Interc Option Back OK

00:05:12

Select the handset*

Silent Answ.

Handset 1

Calling

Handset A

Handset B

* If you only have two paired handsets on the same base, the call is transferred directly to the second handset.

Handset 2

Handset 3

Back OK

Handset 2

Handset 3

Handset 2

On Hold:

123456

Broker conf.

Handset A

During a call:

To cancel the transfer before hanging up the second handset, press the key.

Making and receiving calls...

Switch between the outside call and the intercom call

You must have at least two handsets paired on the same base.

Interc Option

Back OK

00:05:12

Select the handset*

Silent Answ.

Handset 1

Calling

Handset A

Handset B

* If you only have two paired handsets on the same base, the call is transferred directly to the second handset.

Handset 2

Handset 3

Back OK

Handset 2

Handset 3

Handset 2

On Hold:

123456

Broker conf.

Handset A

to switch from one call to the other, press the key

Broker

During a call:

During a call, you can have a second person in your home take part by activating the call on the second handset.

3-way conference

You must have at least two handsets paired on the same base.

Interc Option

Back

00:05:12

Select the desired handset *

Silent Answ.

Handset 1

Calling

Handset A

Handset B

* If you only have two paired handsets on the same base, the call is transferred directly to the second handset.

Handset 2

Handset 3

Back OK

Handset 2

Handset 3

Handset 2

On Hold:

123456

Broker conf.

Handset A

You can then all talk to each other. The handsets display the message Conference

conf.

During a call:

The activation of 3-way conference is possible only when you are in conversation with the internal handset call.

Making and receiving calls...

Locating your handset

Listening to your messages

Handset 1

<<Paging>>

Office

Living room

Room

The handsets paired on the same base rings.

The paged handset will not ring if the batteries are exhausted or if it is off.

Give a long press

123456

Dial the voicemail number given by your line provider directly.

Predialing

Clear Option

New message(s) on your answering voicemail

00:00:10

123456

Press the green key

- OR -

Interc Menu

Handset 1

14:37 23/06

Interc Menu

Handset 1

14:37 23/06

To modify the voicemail number please refer to “Changing your voice mail number”, page 49.

Locking / Unlocking the keypad

You can lock the keypad when you are not making a call.

Locking the keypad

Unlocking the keypad

Maintenez

Long press

Interc Menu

Handset 1

14:37 23/06

Interc Menu

Handset 1

14:37 23/06

Keypad Locked

Long press

Interc Menu

Handset 1

14:37 23/06

Interc Menu

Handset 1

14:37 23/06

Keypad

Unlocked

Making and receiving calls...

Using the phonebook

Create an entry

Back OK

Phonebook

New Entry Capacity

Back

New Entry

Nom

Specify the required information by confirming at each step with

• Name : enter your contact’s name,

• Number : enter their number,

• Group : if necessary, select the group in which

to include the contact.

Interc M enu

Handset 1

14:37 23/06

Back OK

Phonebook

Go to the menu

Confirm

Phonebook

Select New Entry

Back OK

Phonebook

New Entry Capacity

Confirm

Select Phonebook

Back OK

Call the contact from their entry

Interc Menu

Handset 1

14:37 23/06

Back OK

Phonebook

Select the contact to call

Back Option

Phonebook

New Entry Contact 1 Contact 2

00:00:10

123456

Press the green key

Interc Option

Go to the menu

Confirm

Phonebook

Select Phonebook

1 2

Back OK

+ 57 hidden pages

SAGEMCOM D350, D350A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual