Sagem Livebox-2 User Manual

SAGEM F@st

3202

(LiveBox

Reference Manual

)



288 060 387-01

November 2004 Edition

E closely follows all technological changes and is continually striving to improve its

products for the benefit of its customers. It therefore reserves the right to change its documentation accordingly without notice.

All the trademarks mentioned in this guide are registered to their respective owners:

- SAGEM F@st™ is a registered trademark of E,

- Windows

- Apple and MacOS are registered trademarks of Apple Computer Incorporation,

- LiveBox is a registered trademark of France Telecom.

and Internet Explorer

are registered trademarks of Microsoft Corporation,

Symbol conventions used in this manual

Gives you important information that you should take into account.

Warns you against an action or a serious omission.

Pages

Contents 0-1 to 0-4

1. Introduction 1-1

1.1 Overview 1-2

1.2 Contents of the SAGEM F@st™ 3202 package 1-4

1.3 Prerequisites 1-5

2. Description and installation of your Residential Gateway 2-1

2.1 Description 2-2

2.1.1 "Connectors" side view 2-3

2.1.2 "LED" view 2-4

2.2 Installing the Residential Gateway 2-5

2.2.1 Powering up 2-6

2.2.2 Connecting the ADSL cable to the SAGEM F@st™ 3202 2-6

2.3 Connecting a telephone set to your Residential Gateway 2-6

2.4 Connecting a set-top box (TV/Video) to your Residential Gateway 2-7

2.5 Installation instructions 2-8

3. Installing and configuring the Residential Gateway 3-1

3.1 Installing and configuring your Residential Gateway on your computer's USB port 3-2

3.1.1 Installing the USB drivers on your computer 3-2

3.2 Installing and configuring your Residential Gateway on your computer's network card (Ethernet) 3-8

3.2.1 Configuring network parameters 3-8

3.3 Installing and configuring your Residential Gateway with your computer's Wi-Fi interface 3-14

3.3.1 Installing the drivers for the USB Wi-Fi key on your computer 3-14

3.4 Installing and configuring an additional computer 3-21

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4. Telephony over ADSL service 4-1

4.1 Introduction 4-2

4.2 Connecting an analogue telephone 4-2

4.3 Operation of the telephony over ADSL service 4-3

4.4 If the telephony over ADSL service is unavailable 4-3

5. Configuring your Residential Gateway 5-1

5.1 Accessing the home screen 5-2

5.2 Recommendations 5-4

5.3 Optional services 5-5

5.3.1 Selecting and activating 5-5

5.3.2 Internet access 5-6

5.3.3 TV by ADSL 5-6

5.3.4 Internet routing 5-7

5.3.5 Wanadoo Phone 5-7

5.4 Information 5-8

5.4.1 Introduction 5-8

5.4.2 ADSL connection 5-8

5.4.3 802.11g wireless 5-9

5.4.4 Bluetooth (Not available in the current version) 5-10

5.4.5 LAN 5-10

5.4.6 Software 5-11

5.4.7 USB 5-11

5.4.8 Voice over IP 5-11

5.5 Configuring your Residential Gateway: "Basic" menu 5-12

5.5.1 Access control 5-13

5.5.2 LAN & DHCP setup 5-14

5.5.3 LAN servers 5-16

5.5.4 Internet access 5-19

5.5.5 Wireless network (depending on version) 5-20

5.5.6 Save / Delete / Reboot 5-29

5.6 Configuring your residential gateway: "Advanced" menu 5-30

5.6.1 Bluetooth (depending on version) 5-31

5.6.2 Firewall 5-33

5.6.3 Network 5-45

5.6.4 Statistics 5-53

5.6.5 Tools 5-55

6. Updating the software 6-1

6.1 General 6-2

6.2 Setting up the download 6-2

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A. Appendix A - Troubleshooting A-1

A.1 Checking the assignment of an IP address A-2

A.1.1 In Windows A-2 A.1.2 In Mac (for example MacOS X) A-2

A.2 Interpreting the LEDs A-3

A.3 Operating alarms A-3

A.3.1 "@" LED blinking A-4 A.3.2 " A.3.3 "

A.3.4 All the LEDs are off A-4

A.4 Loss of your Residential Gateway's password and IP address A-5

A.5 Restoring the factory configuration A-5

A.6 Offline mode A-6

" LED off A-4

B. Appendix B - Safety warnings B-1

B.1 Safety warnings B-2

B.1.1 Safety levels on the SAGEM F@st™ 3202 unit B-2

B.2 CE declaration of conformity B-3

C. Appendix C - Technical specifications C-1

C.1 Mechanical and display specifications C-2

C.2 Specifications of the various interfaces C-3

C.3 Environmental specifications C-5

C.4 Software and protocols C-6

D. Appendix D - Default configuration D-1

D.1 Default user name and password D-2

D.2 Default configuration on the local area network (LAN) side D-2

D.3 Default configuration on the wireless local area network (WLAN) side D-3

E. Appendix E - Glossary E-1

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F. Appendix F - Connectors F-1

F.1 Pin-out of the "LINE" connector F-2

F.2 Pin-out of the "PHONE" connector F-2

F.3 Pin-out of the "PWR" connector F-3

F.4 Pin-out of the "ETH1" and "ETH2" connectors F-3

F.5 Pin-out of the "USB PC" connector F-4

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List of figures

Figure 1.1 - Environment of your SAGEM F@st™ 3202

Figure 2.1 - Overview of the unit Figure 2.2 - Interconnecting the SAGEM F@st™ 3202 ports Figure 2.3 - Connecting the ADSL line/Telephone set/Power supply to the SAGEM F@st™ 3202

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1. Introduction

This chapter ¾ an overview of the SAGEM F@stTM 3202 § 1.1

covers ¾ the composition of the supply § 1.2

¾ the computer prerequisites § 1.3

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1 - Introduction

1.1 Overview

The SAGEM F@st™ 3202 is a "Residential Gateway" with high bit rate ADSL interface providing simultaneous access to "Triple Play" services: it can be used to share your Internet connection between all the computers on your network with or without cables (wireless network compliant with IEEE 802.11b/g as an option). It can also be used to connect analog telephones and terminals for accessing telephony (VoIP) services through your ADSL line. Finally, other equipment, such as a set-top box, can be connected to the SAGEM F@st™ 3202 to support additional services such as TV and video on-demand (or, in the future, a videophone).

This Residential Gateway can be used for access to the Internet with all the computers fitted with a USB or Ethernet port or with a WLAN (Wireless LAN: wireless Ethernet network) function/card. You can also connect up to three analog telephones (Dual Tone Multi-Frequency) to it.

Television

Computer

with ETH port

TV/Video set-top box

Wi-Fi

Computer

with USB port

Computer with

802.11b/g client

Video Server

Access Network

Switched

Telephone

Network

Analogue

Telephone

Figure 1.1 - Environment of your SAGEM F@st™ 3202

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1 - Introduction

Its main characteristics and functions are as follows:

¾ High performance, secured bridge/router with ADSL interface,

¾ Ethernet 10/100BT, USB1.1, 802.11b/g and Bluetooth user ports,

¾ DHCP server, DNS relay,

¾ NAT/PAT router - FTP, IRC, Net2Phone, Netbios, DNS, Netmeeting H.323, SIP, RTSP,

MGCP (RFC 3134), VPN passthrough (IPSec, IKE, PPTP, L2TP), CUSeeMe, RealAudio, AOL, Microsoft IM and other compatibilities,

¾ Firewall,

¾ Quality of service (QoS) management for protecting sensitive flows such as Voice over IP,

¾ H.323 Voice over IP,

¾ HTTP server for easy configuration,

¾ FTP server for software updating.

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1 - Introduction

1.2 Contents of the SAGEM F@st™ 3202 package

The SAGEM F@st™ 3202 is supplied in a package with the following contents:

¾ One SAGEM F@st™ 3202 Residential Gateway,

¾ One mains adapter,

¾ One Type A male/Type A female USB cable (length = 1.5 m),

¾ One RJ11/RJ11 FDT line lead (length = 3 m),

¾ One Type A male/Type B male USB lead (length = 1.5 m),

¾ One RJ11/telephone socket adapter lead (length = 0.25 m) (according to model),

¾ One installation CD-ROM,

¾ One USB 802.11b/g Wi-Fi key (according to model),

¾ One User Guide,

¾ One ADSL splitter (according to model).

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1 - Introduction

The CD ROM contains:

• the software for installing the Ethernet (ETH) and USB interfaces and the 802.11b/g

drivers.

• the SAGEM F@st™ 3202 Reference Manual in pdf file format.

• the SAGEM F@st™ 3202 CE declaration.

• a download of a new software version (Rescue).

Supply incomplete or damaged. If on receipt, the equipment is damaged or incomplete, contact the Supplier of your SAGEM F@st™ 3202.

1.3 Prerequisites

To use the SAGEM F@st™ 3202, you must have the following:

¾ subscriptions to one or more service providers; access to certain services may entail taking

out a subscription.

¾ a computer equipped with a TCP/IP protocol stack:

• an 802.11b/g interface.

• a type A USB interface.

• an Ethernet 10BASE-T or 10/100BASE-T interface,

¾ a WEB browser (Internet Explorer version 5 or above recommended).

Your computer's minimum configuration should be:

¾ for Windows: Pentium II, 400 MHz, RAM: 128 Mbytes,

¾ for MacOS: Power PC G3, 233 MHz, RAM: 128 Mbytes,

¾ 30 Mbytes free on your hard disk,

¾ a monitor with minimum resolution of 1024 x 768.

If your computer does not have the Wi-Fi function, you must fit a Wi-Fi accessory (IEEE 802.11b/g standard) to be able to connect to the WLAN access point of the SAGEM F@st™ 3202. There are several types:

• USB Wi-Fi keys,

• PCMCIA Wi-Fi cards,

• PCI Wi-Fi cards.

Use of the USB Wi-Fi key supplied with your SAGEM F@st™ 3202 is recommended.

Before installing the SAGEM F@st™ 3202 Residential Gateway, we recommend you uninstall any modem or other router (for example, an ADSL modem/router).

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1 - Introduction

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2. Description and installation of your Residential Gateway

This section ¾ a description of your SAGEM F@stTM 3202 § 2.1

covers ¾ installation of your SAGEM F@stTM 3202 § 2.2

¾ connection of a telephone set to your SAGEM F@stTM 3202 § 2.3

¾ connection of a Set-Top Box (TV/Video) to your SAGEM

¾ installation instructions § 2.5

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F@st

3202

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§ 2.4

2 - Description and installation of your residential gateway

2.1 Description

The SAGEM F@stTM 3202 Residential Gateway appears as shown below:

Figure 2.1 - Overview of the unit

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2 - Description and installation of your residential gateway

2.1.1 "Connectors" side view

Marking Meaning

LINE

PHONE

REG

PWR

RST

ETH1

ETH2

USB

ACC

This pushbutton is used to make the Internet service provider's logo lights flash more or less quickly or switch it off.

6-way RJ11 connector for connection to an ADSL line (WAN interface)

6-way RJ11 socket for connection to an analogue telephone (with tone dialling) for access to telephony services (VoIP).

This pushbutton is used to associate a Wi-Fi client station.

This connector is used to power up the Residential Gateway.

This button is recessed from the other buttons to avoid an accidental loss of configuration.

It is used to restore the Residential Gateway to its factory configuration (see section A.5).

8-way RJ45 connector for connection to a terminal or to a local area network or to a videophone (Ethernet 10/100BASE-T interface).

8-way RJ45 connector for connection for example to a television set via a TV/video set-top box (Ethernet 10/100BASE-T interface).

"Slave" USB type B female connector for connection to a computer (USB interface).

"Master" USB type A female connector (USB interface) - Not used in the

current version.

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2 - Description and installation of your residential gateway

2.1.2 "LED" view

The various LEDS in the figure above are described in the table below:

LED Meaning

Alert LED. This LED blinks when the Residential Gateway is running its

power-on self-test. At the end of this test:

• The LED remains lit if a failure is detected,

• The LED remains off if operation is correct.

Internet LED.

• This LED blinks when the ADSL line is not synchronised,

• The LED remains lit when the ADSL line is synchronised.

Local area network (LAN) LED. This LED indicated data traffic between the Residential Gateway and the various Wi-Fi, Ethernet (ETH), USB and Bluetooth interfaces.

• This LED blinks when traffic is detected on one of the above interfaces.

• The LED is off if no traffic is detected.

Telephony LED. This LED indicates the state of the VoIP mode telephone line.

• The LED is lit when the VoIP telephone line is available.

• This LED blinks when the VoIP telephone line is available and the

telephone is off-hook.

Wi-Fi LED. This LED indicates activation/deactivation of the Wi-Fi mode.

• This LED blinks when the Residential Gateway is in Wi-Fi "association" mode,

• This LED is lit when the "Wi-Fi" interface is activated.

• This LED is off when the "Wi-Fi" interface is deactivated.

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2 - Description and installation of your residential gateway

2.2 Installing the Residential Gateway

Person al Digital Assistant

(PDA)

Bluetooth

To ADSL

compatible line

Analogue

Telephone

Computer with

802.11b/g client

Wi-Fi

To electric

wall socket

Computer

with USB po rt

Television

TV/Video Set-Top Box (STB)

with ETH po rt

Figure 2.2 - Interconnecting the SAGEM F@st™ 3202 ports

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Computer

2 - Description and installation of your residential gateway

2.2.1 Powering up

¾ First connect the end of the mains lead, supplied with the equipment, to the PWR socket on

your SAGEM F@st™ 3202,

¾ Connect the adapter to a nearby power outlet,

¾ All five LEDs on the Residential Gateway light and go off in turn, then remain lit for a period

of time and then all go off.

2.2.2 Connecting the ADSL cable to the SAGEM F@st™ 3202

¾ Connect one end of the RJ11/RJ11 cable supplied to the LINE socket of your

SAGEM F@st™ 3202.

¾ Connect the other end of this cable to the port marked ADSL on your splitter connected to

the French standard telephone socket (T connector) in your home.

2.3 Connecting a telephone set to your Residential Gateway

This connection is set up as shown in the figure below (depending on model):

Use the telephone adapter supplied with your Residential Gateway.

Consult your service provider for how to use the telephone service on your SAGEM F@st™ 3202.

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2 - Description and installation of your residential gateway

Figure 2.3 - Connecting the ADSL line/Telephone set/Power supply

to the SAGEM F@st™ 3202

2.4 Connecting a set-top box (TV/Video) to your Residential Gateway

¾ Connect the end of an RJ45/RJ45 cable to the socket marked ETH2 ( ) on your

SAGEM F@st™ 3202,

¾ Connect the other end of the cable to your TV/Video set-top box.

Consult your service provider for how to use your set-top box to access the TV/Video services with your SAGEM F@st™ 3202.

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2 - Description and installation of your residential gateway

2.5 Installation instructions

Environment

¾ The SAGEM F@st™ 3202 must be installed and used inside a building.

¾ The ambient temperature must not exceed 45°C.

¾ The SAGEM F@st™ 3202 must not be exposed to strong sunlight or to intense heat.

¾ The SAGEM F@st™ 3202 must not be placed in an environment subject to significant

steam condensation.

¾ The SAGEM F@st™ 3202 must not be exposed to water splashes.

¾ The SAGEM F@st™ 3202 casing must not be covered.

¾ The SAGEM F@st™ 3202 must not be used for outdoor transmissions.

Power source

¾ Use a readily accessible mains outlet, near to the equipment. The power supply lead is 2 m

long.

¾ Arrange the power lead so as to avoid any accidental disconnection of the Residential

Gateway.

¾ The SAGEM F@st™ 3202 is designed to be connected to a TT or TN system power supply.

¾ The SAGEM F@st™ 3202 is not designed to be connected to an electrical installation with

IT system (power supply with independent neutral).

¾ Protection against short circuits and leaks between phase, neutral and earth must be

included in the building's electrical installation. The power supply circuit for this equipment must be provided with 16 A overcurrent protection as well as differential protection.

Upkeep

¾ Never open the unit. This must be done only by personnel qualified and approved by your

provider.

¾ Do not use liquid or aerosol cleaning agents.

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3. Installing and configuring the Residential Gateway

This section covers

¾ The installation and configuration of your Residential

Gateway on your computer's USB port.

¾ The installation and configuration of your Residential

Gateway on your computer's network card (Ethernet).

¾ The installation and configuration of your Residential

Gateway with your computer's Wi-Fi interface.

¾ The installation and configuration of an additional computer. § 3.4

§ 3.1

§ 3.2

§ 3.3

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3 - Installing and configuring the residential gateway

Your Residential Gateway can be installed and configured with the following interfaces:

¾ USB (see section 3.1),

¾ Ethernet (ETH1

¾ Wi-Fi (see section 3.3).

When you have installed your Residential Gateway with an interface (USB,

for example) and you want to install it with another (Ethernet or Wi-Fi), you must uninstall the Residential Gateway.

To do this:

Select Start / Programs / LiveBox / Utilities / Uninstall.

)(see section 3.2),

3.1 Installing and configuring your Residential Gateway on your computer's USB port

The USB port on the SAGEM F@st™ 3202 is a USB 1.1 supporting a maximum bit rate of 12 Mbit/s. The connector provided is type B enabling it to be connected to a computer port supporting a type A connector via the lead supplied with the equipment.

This port lets you can connect directly to a computer, on a type A USB input using a USB lead (supplied with the equipment).

The USB interface must be configured before the USB connector is

connected.

3.1.1 Installing the USB drivers on your computer

Before installing your SAGEM F@st™ 3202 Residential Gateway, you must uninstall any other ADSL modem/router.

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3 - Installing and configuring the residential gateway

3.1.1.1 In Windows XP

The installation procedure described was performed in Windows XP. Installation in other Windows operating systems (98, ME and 2000) may differ slightly.

Insert the CD-ROM in your computer's appropriate drive; the screen opposite appears.

Proceed as described on screen.

Click the continue installation.

Note: If this screen does not appear: Select Start, then Run, then enter: "<CD-ROM drive letter> :\autorun.exe (for example e:\autorun.exe) then click OK.

The screen opposite appears.

Click

button to

The screen opposite appears.

Carry out the operations described on screen.

Click the continue installation.

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button to

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3 - Installing and configuring the residential gateway

The screen opposite appears.

Click the install your Residential Gateway on the

USB interface.

The screen opposite appears and prompts you to wait.

button to

The screen opposite appears.

Now connect the USB cable by connecting the "square" type B end to the Residential Gateway (USB PC socket) then by connecting the other "flat" type A end to an available corresponding socket on your computer as shown in the animation on screen.

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3 - Installing and configuring the residential gateway

The next screen appears.

Enter the login identifier followed by the login password.

These can be found in your subscription confirmation email.

Click the

button to

continue installation.

The screen opposite appears and prompts you to wait.

After a relatively short time, the screen opposite appears.

Installation is finished.

Click

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3 - Installing and configuring the residential gateway

Accessing your Residential Gateway's HTTP configurator

Double click the configuration icon

on the desktop, the Web browser opens and the screen prompting you to log in appears.

In the "User name" field, enter: admin

In the "Password" field, enter: admin.

Click OK to confirm.

Note: The bar at the top of the screen shows the equipment's IP address.

Your computer's Web browser displays the SAGEM F@st via the default IP address specific to the USB interface: http://192.168.2.1

3202 home screen

The name of the equipment is displayed in the home screen title:

livebox



You can now:

¾ Access the HTTP configurator (see section 5),

¾ Surf the Internet,

¾ Use the Internet to make phone calls if you have taken out a

subscription to the ADSL telephony service with your Internet service provider (ISP).

Caution: If, on installation, you entered an incorrect login identifier and

password, you could have continued and finished installation and obtained access to the HTTP configurator.

However, you will not under any circumstances be able to surf the Internet.

To surf the Internet, you must enter the correct information sent to you by your Internet service provider. For this:

In the HTTP configurator's home page, select Basic followed by the Internet access menu.

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3 - Installing and configuring the residential gateway

3.1.1.2 In Mac

No installation available with the USB interface.

Installation with the Ethernet interface is described in section 3.2.1.2).

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3 - Installing and configuring the residential gateway

3.2 Installing and configuring your Residential Gateway on your computer's network card (Ethernet)

Only the ETH1 Ethernet socket identified by on the SAGEM F@st™ 3202 is provided for connecting your computers or wired Ethernet equipment. This port is an Ethernet 10/100BASE-T port, which supports bit rates of 10 Mbit/s and 100 Mbit/s in half or full duplex mode on a category 5 double twisted pair.

This port is an RJ45 connector with auto-detecting MDI or MDI-x type wiring.

On this port, you can connect using a lead (not supplied with the equipment):

• either direct to a computer with an Ethernet 10/100BASE-T network card installed,

• or to an Ethernet LAN connected to a network concentrator (HUB or Switch).

3.2.1 Configuring network parameters

3.2.1.1 In Windows XP

The installation procedure described was performed in Windows XP. Installation in other Windows operating systems (98, ME and 2000) may

differ slightly.

Insert the CD-ROM in your computer's appropriate drive; the screen opposite appears.

Proceed as described on screen.

Click the continue installation.

Note: If this screen does not appear: Select Start, then Run, then enter: "<CD-ROM drive letter> :\autorun.exe (for example e:\autorun.exe) then click OK.

button to

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+ 110 hidden pages