Sage Oracle Touch, SES990 Quick Manual

the Oracle

™

Touch

SES990

EN

QUICK GUIDE

DE

KURZANLEITUNG

2

SAGE® RECOM­MENDS SAFETY
FIRST

At Sage® we are very safety
conscious. We design and
manufacture consumer
products with the safety of
you, our valued customer,
foremost in mind. In addition
we ask that you exercise a
degree of care when using
any electrical appliance
and adhere to the following
precautions.

IMPORTANT
SAFEGUARDS

READ ALL INSTRUCTIONS
BEFORE USE AND SAVE FOR
FUTURE REFERENCE

• The full information
book is available at
sageappliances.com

• Before using for the rst
time please ensure that your
electricity supply is the same
as shown on the rating label
on the underside of the
appliance. If you have any
concerns please contact your
local electricity company.

• Remove any packaging
material and promotional labels
or stickers before using the
Oracle

™

Touch for the rst time.

• To eliminate a choking
hazard for young children,
remove and safely discard the

protective cover tted to the

power plug of this appliance.

• Do not place the product near
the edge of a bench or table
during operation. Ensure the
surface is level, clean and free
of water and other substances.

• Do not let the cord hang
over the edge of a bench or
table, or become knotted.
Keep away from hot gas or
electric burner, or where it
could touch a heated oven.

2 Important Safeguards
5 Components
7 Functions
10 Care & Cleaning
14 Troubleshooting

Contents

3

EN

• Appliances can be used by
persons with reduced physical,
sensory or mental capabilities
or lack of experience and
knowledge if they have been
given supervision or instruction
concerning use of the appliance
in a safe way and understand
the hazards involved.

• Children shall not play with
the appliance.

• Regularly inspect the
supply cord, plug and actual
appliance for any damage.
If found damaged in any way,
immediately cease use of
the appliance and return the
entire appliance to the nearest
authorised Sage Service
Centre for examination,
replacement or repair.

• Keep the appliance and
accessories clean. Follow the
cleaning instructions provided in
this book. Any procedure
not listed in this instruction
booklet should be performed
at an authorised Sage
Service Centre.

• The installation of a current
device (safety switch) is
recommended to provide
additional safety protection
when using electrical
appliances. It is advisable that
a safety switch with a rated
residual operating current not

exceeding 30mA be installed
in the electrical circuit
supplying the appliance.
See your electrician for
professional advice.

SPECIFIC INSTRUCTIONS
FOR SES990 THE ORACLE

™

TOUCH

• This appliance is recommended
for household use only. Do
not use this appliance for any
purpose other than its intended
use. Do not use in moving
vehicles or boats. Do not
use outdoors.

• If the appliance is to be:

- left unattended

- cleaned

- moved

- assembled; or

- stored

Always switch O the espresso

machine by pressing the Power

button to O, switch O at the

power outlet and unplug.

• Ensure the product is properly

assembled before rst use.

• Do not use any other liquid
apart from cold mains/town
water. We do not recommend
the use of highly ltered,
de-mineralised or distilled

water as this may aect
the taste of the coee and

how the espresso machine
is designed to function.

4

• Ensure the portalter is
rmly inserted and secured

into the group head before
starting an extraction. Never

remove the portalter during

the extraction process.

• Do not touch hot surfaces. Allow
the product to cool down before
moving or cleaning
any parts.

• Use caution after milk texturing
as the ‘Auto Purge’ function
may purge hot steam when
the steam wand is lowered.

• Use caution when operating
machine as metal surfaces are
liable to get hot during use.

• Use caution when using the
de-scale feature as hot steam
may be released. Before
de-scaling, ensure drip tray is
empty and inserted. Refer to
page 13 for further instructions.

SPECIFIC INSTRUCTIONS
FOR WATER FILTER

• Filter cartridge should be kept
out of reach of children.

• Store lter cartridges in a dry
place in the original packaging.

• Protect cartridges from
heat and direct sunlight.

• Do not use damaged

lter cartridges.

• Do not open lter cartridges.

• If you are absent for a prolonged
period of time, empty the water
tank and replace the cartridge.

The symbol shown

indicates that this appliance
should not be disposed of

in normal household waste.
It should be taken to a local
authority waste collection centre
designated for this purpose or to
a dealer providing this service.
For more information, please

contact your local council oce.

To protect against electric

shock, do not immerse
the power cord, power plug
or appliance in water or any
other liquid.

FOR HOUSEHOLD USE ONLY
SAVE THESE INSTRUCTIONS

5

EN

Components

A. Integrated conical burr grinder
B. Top-ll 2.5L removable water tank
C. Grind size dial
D. Touch screen control panel
E. Grind outlet
F. 58mm group head
G. 58mm stainless steel portalter
H. Drop down swivel foot

I. Heated cup warming tray
J. Cool touch steam wand
K. Dedicated hot water outlet
L. Descale access point
M. Tool storage tray
N. Removable drip tray

G

H

E

D

F

B

C

A

J

L

N

M

K

I

Rating Information

220–240V~50–60Hz 2000–2400W

6

A

E

F

I

G

H

J

D

C

K

L

M

B

ACCESSORIES

A. Stainless steel milk jug
B. 2 cup lter basket
C. 1 cup lter basket
D. Water lter holder with lter
E. Cleaning disc
F. Mini grinds bin

G. Grinder burr brush
H. Grind outlet brush & tamp

removal magnet
I. Cleaning tool for steam wand tip
J. Two allen keys
K. Steam wand cleaning powder
L. Water hardness test strip
M. Espresso cleaning tablets

7

EN

INSTALLING THE WATER FILTER

• Soak the lter in cold water for 5 minutes.

• Wash the lter holder with cold water.

• Set the reminder for next month of
replacement. We recommend to replace

the lter after 3 months.

• Insert the lter into the two parts of the
lter holder.

• To install the assembled filter holder into the

water tank, align the base of the lter holder

with the adapter inside the water tank. Push
down to lock into place.

• Fill the water tank with cold water, slide and lock
back into position.

FIRST USE

1. Press POWER button to turn the machine on.

2. Follow the instructions on screen to guide
you through rst use setup.

3. After completing setup, the machine will
tell that it is ready to use.

The machine is now in STANDBY mode.

NOTE

If your water hardness is either 4 or 5 when

tested, we strongly recommend you change to an
alternate water source.

GRINDING OPERATION

Insert bean hopper into position on-top of the
machine. Turn dial to lock into place.
Fill hopper with fresh beans.

Functions

8

DRINK SELECTION

To enter Drinks Menu screen, touch the Home icon

. Swipe & select your drink. Touch the ‘Help &

Tip’ icon to see Oracle™ Touch Guide.

NOTE

Please keep the touch screen dry and clean to
ensure that the machine functions properly.

DRINK SCREEN

SELECTING GRIND SIZE

There are 45 grind size settings
(No.1 – nest, No. 45 – coarsest).

We recommend you start at No. 30 and adjust

– ner if extraction is too fast, coarser if too slow.
Expresso should start to ow within 8–12 seconds.

SELECTING YOUR FILTER BASKET

AUTO GRIND DOSE & TAMP

Align portalter handle with the INSERT position
on the grind outlet. Lift to insert portalter into the

grind outlet and rotate to the centre position.

GRIND OUTLET

GROUP HEAD

CENTER

POSITION

GRIND OUTLET

To start the auto grind, dose & tamp function,
touch the ‘Grind’ button on the display. Grinding
will commence.

When the auto grind, dose & tamp function is

complete, rotate the portalter handle to the

INSERT position and lower to remove.

‘Home’ icon ‘Setting’ icon

Milk froth
level

Grind size
Adjust using the

dial on the side
of the machine

Milk
temperature

Brew setting: touch this
button to scroll

Espresso – single shot

/ double shot / custom
extraction time

Long Black – small /

medium / large

Drink chosen

2 Cup

Filter Basket

1 Cup

Filter Basket

9

EN

ESPRESSO EXTRACTION

Align portalter handle with the INSERT position
on the group head. Lift to insert portalter into the

group head and rotate towards the LOCK TIGHT
position until resistance is felt.

Press ‘Brew’ button on the display to start
extraction. You can change the shot volume.

MANUAL OVERRIDE

Press and hold the ‘Brew’ button (approx 2 secs)
to enter manual extraction mode. Touch the ‘Brew’
button to start the extraction, touch the ‘Brew’ button
to stop the extraction.

AUTO TEXTURING MILK

Start with fresh cold milk. Fill milk jug to below the
spout position. Lift steam wand and insert into milk
jug. Lower steam wand, ensuring it is fully down.
The milk jug should rest on the drip tray and milk
should cover the steam wand seal.

To start, touch the ‘Milk’ button. The screen will
display the temperature of the milk as it heats. Milk
texturing will stop automatically when the selected
milk temperature is reached. Lift steam wand to
remove milk jug. Wipe the wand & tip with a clean
damp cloth. Lower steam wand to the down
position and the wand will automatically purge.

MANUAL MILK TEXTURING

Lift the steam wand. Press and hold the ‘Milk’
button (approx 2 secs) to enter manual mode.
Start frothing by touching the button.

When desired temperature is reached, touch
the ‘Milk’ button to stop.

Wipe the wand & tip with a clean damp cloth.
Lower steam wand to the down position and
the wand will automatically purge.

CAUTION: BURN HAZARD

Pressurised steam can still be released, even after

machine has been switched o.

Children must always be supervised.

LONG BLACK

There are 3 preset Long Black settings – small,

medium and large.

Grind dose & tamp your porta-lter & insert into

the group head. Position your cup underneath the

porta-lter spouts & the hot water spout. Espresso
will be extracted rst, the hot water is delivered

automatically after the espresso.

PRESET CUP SIZE AMOUNT

BREWED

Small Approx. 6oz / 180ml

Medium Approx. 8oz / 240ml

Large Approx. 12oz / 360ml

MILK MUST

COVER THIS

SEAL

MAX

MIN

10

HOT WATER

The HOT WATER function can be used to pre-heat
cups or add hot water manually.

To start & stop hot water, touch ‘Hot Water’ on
the screen.

ADDING NEW DRINK

Touch ‘Create New’ in the menu screen to create
a customised drink. You can adjust parameters
based on a standard style and save your own.

Alternatively, after manually adjusting parameters
touch the small icon to save the current setting.

SETTINGS

To enter settings menu, touch the icon
on the upper right on the screen.

TRANSPORTING AND STORING

We recommend draining both boilers completely
before transporting the machine or storing for an
extended period of time. Refer to the Descale
section for the step by step instructions.

This procedure is also intended as an anti-freeze
measure in the event the machine is exposed
to extreme cold temperatures.

AUTO OFF MODE

The machine automatically switches
to AUTO OFF mode after 30 minutes.

COLOUR TOUCH SCREEN DISPLAY

Please keep the touch screen dry and clean to
ensure that the machine functions properly.

CLEANING CYCLE

• A message for cleaning will be displayed to

indicate when a cleaning cycle is required

(approx. 200 shots). Or you can start cleaning

cycle by choosing ‘Clean Cycle’ in ‘Settings’.
The cleaning cycle cleans the shower screen

and back-ushes the group head.

• Follow the instruction on the touch screen.

INSTALLING THE WATER FILTER

Refer to page 7.

Care & Cleaning

11

EN

CLEANING CONICAL BURRS

Regular cleaning helps the burrs achieve consistent grinding results which is especially important when
grinding for espresso.

13

1 2 3 4 5

6 7 88 9 10 11

12

14

15

Burr
brush

Tamp removal
magnet

Grind outlet
brush

Unlock hopper

Remove upper
burr

Push upper

burr rmly into

position

Remove beans

Clean upper
burr with
burr brush

Lock upper burr

Replace & lock
hopper

Clean lower
burr with
burr brush

Insert hopper

Run grinder until empty

Remove tamping
fan with tamp
removal magnet

Lock hopper

Clean grind
outlet with grind
outlet brush

Unlock & remove
hopper

Replace tamping
fan by hand