Page 1
CREATISTA UNO
MY MACHINE
Page 2
1
EN
User manual 3
Page 3
2
•
EN
Nespresso Sage Creatista Uno
Congratulations on your purchase of the Nespresso Sage Creatista Uno, the machine that allows you to make cafe quality
milk coffees.
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EN
CREATISTA UNO
MY MACHINE
Welcome
220-240V, 50-60Hz, 1300-1600W
max
19 bar / 1.9 MPa
~4.52kg / 9.94 lbs
1.5 L / 50 fl.oz
17 cm 30.9 cm 40.9 cm
6.7 in 12.2 in 16.1 in
USER MANUAL
Nespresso is an exclusive system creating the perfect Espresso, time after time.
Each parameter has been calculated with great precision to ensure that all the
aromas from each capsule can be extracted, to give the coffee body and create
an exceptionally thick and smooth crema.
CAUTION: When you see this sign, please refer to
the important safeguards to avoid possible harm and
damage.
INFORMATION: when you see this sign, please take note of the advice for
the correct and safe usage of your coffee machine.
Packaging Content
❷ Tasting Box of Nespresso Capsules
❹ Nespresso Welcome Brochure
MAX
MIN
❸ Milk Jug
❺ User Manual
1 x Water Hardness Test Strip, in the User Manual
❶ Creatista Uno Coffee Machine
Creatista Uno
BNE500/SNE500 Specifications/
techniques
Page 5
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EN
Nespresso Creatista Uno 2
Packaging Content 3
Creatista Uno 3
Specications 3
Safety Precautions 5-7
Machine Overview 8
First Use 9-10
Regular Coffee Preparation 11
Milk Coffee Preparation 12-13
Latte Macchiato Preparation 14-15
Adjusting Regular Coffee Drinks 16
Reset to Factory Settings 16
Emptying the System 17
Energy Saving 18
Daily Cleaning 18-19
Steam Wand Cleaning 20
Descaling 21-22
Water Hardness 23
Troubleshooting 24
Troubleshooting Milk Froth Preparation 25
Contact Nespresso Club 26
Disposal and Environmental Protection 26
Limited Guarantee 27
Content
Page 6
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EN
DISCONNECT DAMAGED SUPPLY CORD
CAUTION HOT SURFACE
CAUTION: the safety
precautions are part of
the appliance. Read them
carefully before using your
new appliance for the first
time. Keep them in a place
where you can find and
refer to them later on.
CAUTION: when you see
this sign, please refer to
the safety precautions to
avoid possible harm and
damage.
INFORMATION: when
you see this sign, please
take note of the advice for
the correct and safe usage
of your appliance.
•
The appliance is intended to
prepare beverages according
to these instructions.
•
Do not use the appliance
for anything other than its
intended use.
•
This appliance has been
designed for indoor and
non-extreme temperature
conditions use only.
•
Protect the appliance
from direct sunlight effect,
prolonged water splash and
humidity.
•
This is a household
appliance only. It is not
intended to be used in: staff
kitchen areas in shops,
offices and other working
environments; farm houses;
by clients in hotels, motels
and other residential type
environments; bed and
breakfast type environments.
•
This appliance may be
used by children of at least
8 years of age, as long
as they are supervised
and have been given
instructions about using the
appliance safely and are
fully aware of the dangers
involved. Cleaning and user
maintenance shall not be
made by children unless they
are older than 8 and they are
supervised by an adult.
•
Keep the appliance and its
cord out of reach of children
under 8 years of age.
•
This appliance may be used
by persons with reduced
physical, sensory or mental
capabilities, or whose
experience or knowledge
is not sufficient, provided
they are supervised or have
received instruction to use
the appliance safely and
understand the dangers.
•
Children shall not use the
device as a toy.
•
The manufacturer accepts
no responsibility and the
warranty will not apply
for any commercial use,
inappropriate handling or
use of the appliance, any
damage resulting from use
for other purposes, faulty
operation, non-professionals
repair or failure to comply
with the instructions.
Avoid risk of fatal
electric shock and fire.
•
In case of an emergency:
immediately remove the plug
Safety Precautions
CAUTION
ELECTRICAL DANGER
Page 7
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EN
EN
Safety Precautions
from the power socket.
•
Only plug the appliance into
suitable, easily accessible,
earthed mains connections.
Make sure that the voltage
of the power source is the
same as that specified on
the rating plate. The use
of an incorrect connection
voids the warranty.
The appliance must
only be connected after
installation.
•
Do not pull the cord over
sharp edges, clamp it or
allow it to hang down.
•
Keep the cord away from
heat and damp.
•
If the supply cord is
damaged, it must
be replaced by the
manufacturer, its service
agent or similarly qualified
persons, in order to avoid all
risks.
•
If the cord is damaged, do
not operate the appliance;
return the appliance to
the Nespresso Club or to
a Nespresso authorised
representative.
•
If an extension cord is
required, use only an
earthed cord with a
conductor cross-section of
at least 1.5 mm2 or matching
input power.
•
To avoid hazardous damage,
never place the appliance on
or beside hot surfaces such
as radiators, stoves, ovens,
gas burners, open flame, or
similar.
•
Always place it on a
horizontal, stable and even
surface. The surface must
be resistant to heat and
fluids, like water, coffee,
descaler or similar liquids.
•
Disconnect the appliance
from the mains when not
in use for a long period.
Disconnect by pulling out the
plug and not by pulling the
cord itself or the cord may
become damaged.
•
Before cleaning and
servicing, remove the plug
from the mains socket and
let the appliance cool down.
•
Never touch the cord with
wet hands.
•
Never immerse the appliance
or part of it in water or other
liquid.
•
Never put the appliance or
part of it in a dishwasher.
•
Electricity and water together
is dangerous and can lead to
fatal electrical shocks.
•
Do not open the appliance.
Hazardous voltage inside!
•
Do not put anything into any
openings. Doing so may
cause fire or electrical shock!
Avoid possible harm
when operating the
appliance.
•
Never leave the appliance
unattended during operation.
•
Do not use the appliance if it
is damaged or not operating
perfectly. Immediately
remove the plug from the
power socket. Contact the
Nespresso Club or Nespresso
authorised representative
for examination, repair or
adjustment.
•
A damaged appliance can
cause electrical shocks,
burns and fire.
•
Always completely close
the slider and never open it
during operation. Scalding
may occur.
•
Do not put fingers under
coffee outlet, risk of scalding.
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EN
•
Do not put fingers into
capsule compartment or the
capsule shaft. Danger of
injury!
•
Water could flow around a
capsule when not perforated
by the blades and damage
the appliance.
•
Never use a damaged or
deformed capsule. If a
capsule is blocked in the
capsule compartment, turn
the machine off and unplug it
before any operation. Call the
Nespresso Club or Nespresso
authorised representative.
•
Fill the water tank only with
fresh and potable water.
•
Empty water tank if the
appliance will not be used for
an extended time (holidays,
etc.).
•
Replace water in water tank
when the appliance is not
operated for a weekend or a
similar period of time.
•
Do not use the appliance
without the drip tray and drip
grid to avoid spilling any liquid
on surrounding surfaces.
•
Do not use any strong
cleaning agent or solvent
cleaner. Use a damp cloth
and mild cleaning agent
to clean the surface of the
appliance.
•
To clean machine, use only
clean cleaning tools.
•
When unpacking the
machine, remove the plastic
film and dispose.
•
This appliance is designed for
Nespresso coffee capsules
available exclusively through
the Nespresso Club or
your Nespresso authorised
representative.
•
All Nespresso appliances
pass stringent controls.
Reliability tests under
practical conditions are
performed randomly on
selected units. This can show
traces of any previous use.
•
Nespresso reserves the right
to change instructions without
prior notice.
•
This machine contains
magnets.
Descaling
•
Nespresso descaling agent,
when used correctly, helps
ensure the proper functioning
of your machine over its
lifetime and that your coffee
experience is as perfect as
the first day.
Care of Your
Machine Surface
•
Use only a clean, damp cloth
with warm or soapy water
to wipe the surface of the
appliance.
•
Dry the surface thoroughly
with a clean dry cloth.
•
If necessary, use only
cleaning agents specifically
designed for the cleaning of
stainless steel surfaces.
•
Do not use any strong or
abrasive solvents, cream
cleaners, bleach or chloride
based solutions on any
surface of your appliance.
The symbol shown
indicates that this
appliance should not
be disposed of in
normal household waste. It
should be taken to a local
authority waste collection
centre designated for this
purpose or to a dealer
providing this service.
For more information, please
contact your local council
office.
SAVE THESE INSTRUCTIONS
Pass them on to any
subsequent user.
This instruction manual is
also available as a PDF
at nespresso.com
Safety Precautions
Page 9
EN
8
EN
Machine Overview
Water tank & lid
Control panel
Lever for capsule insertion
Capsule container
Removable drip grid
Removable drip tray
with full indicator
Pop out cup support
Removable pin cleaning tool
Control Panel
Desca le aler t LED
Lungo button
Espresso button
Ristre tto but ton
Easy clean steam
wand
Steam wa nd clean alert LED
Milk temperature button
Milk froth level bu tton
Steam button
Milk jug temperature
sensor
Milk jug
Page 10
2
Fill the water tank
with potable water.
9
EN
First Use
Read the important safeguards first to avoid risks of fatal electrical shock and fire.
3
Place the water tank, insert
the drip tray and the capsule
container in position. For your
safety, operate the machine
only with drip tray and
capsule container in position.
5
Turn the machine ON by pressing
the Lungo, Espresso, Ristretto, or
Steam button. The buttons will flash
while the machine heats up. Heating
up takes approximately 3 seconds.
The Lungo button will illuminate once
heated.
1
Rinse the water tank
before filling it with
potable water.
4
Plug the machine into
the power outlet.
6
Place empty jug under the coffee outlet.
Press Lungo button to begin cycle. Once
done, discard the liquid from the jug.
Rinse the jug.
First use is to rinse the machine &
prime the heating system.
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< 1 minute
10
EN
First Use
7
Setting your water hardness, dip the Water Hardness Test Strip in and out of the
water tank. Wait 1 minute. Press and hold the temperature button and the milk froth
level button for 5 seconds to set the water hardness level. Pressing temperature button
increases the level and pressing milk froth button decreases the level. Set the water
hardness according to the results on the Test Strip. For further information refer to page
23. Press any button not blinking to save and exit.
8
To turn OFF your machine, press and hold the Ristretto and Steam
buttons together for 0.5 second until machine is off. Steam wand
purges when the machine turns off.
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EN
Regular Coffee Preparation
1
Fill the water tank
with potable water.
3
Place a cup under the
coffee outlet. Use the cup
support if required. PUSH
the cup support to unlock.
2
Turn the machine ON by
pressing Ristretto, Espresso,
Lungo, or Steam button. The
buttons will flash while the
machine heats up. Heating up
takes approximately 3 seconds.
4
Lift the Lever, insert a capsule and close the lever.
Press one of the coffee buttons to extract.
Ristretto (25 ml / 0.85 fl.oz)
Espresso (40 ml / 1.35 fl.oz)
Lungo (110 ml / 3.7 fl.oz)
To ensure hygienic conditions, it is highly
recommended to not reuse a used capsule.
5
Preparation will stop automatically
or press the coffee button before
completing the extraction, to stop the
coffee flow.
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MAX
MIN
12
EN
Milk Coffee Preparation
Only use the milk jug provided.
TIP: This machine is optimised for pasteurised whole or semi skimmed milk, refrigerated & freshly opened.
Milk Temperature and Milk Froth may be adjusted to suit different milk types.
1
Fill the water tank
with fresh potable
water.
2
To accommodate smaller
cups, use the cup support.
PUSH the cup support to
unlock.
3
Fill the milk jug with
enough fresh cold
milk from the fridge.
Minimum and maximum
levels are marked on
the inside and outside
of the milk jug.
4
Lift the steam wand
& position in the centre
of the milk jug.
5
Ensure the milk jug
is making contact
with the temperature
sensor located in the
drip tray.
6
Lift the Lever &
insert your capsule.
And close the lever.
CAUTION: Do not fill milk jug above
the maximum level marked on the
inside & outside of the jug.
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1
2
3
1
2
3
13
EN
Milk Coffee Preparation
7
Press one of the coffee
buttons to start the coffee
extraction.
8
When the coffee extraction is complete,
select milk setting for your preferred drink.
Milk Temperature Setting
1 = cool
2 = ideal
3 = hot
Milk Froth Level Setting
1 = Flat White
2 = Cappuccino
3 = Latte Macchiato
9
Start milk frothing by
pressing steam button.
11
Allow steam wand to return
to its down position & it will
auto purge to rinse itself.
12
Pour milk into the coffee
to finish your drink.
10
When milk frothing is
complete, lift the steam wand,
remove the jug and wipe with
a clean damp cloth.
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5
Ensure the milk jug is
making contact with
the temperature sensor
located in the drip tray.
1
2
3
1
2
3
4
Set milk froth level at 3 and
temperature level at 2.
14
EN
1
Fill the water tank
with fresh potable
water.
2
To accommodate a Latte
Macchiato glass, push the
cup support in until it locks.
6
Lift the steam wand &
position in the centre of
the milk jug and press the
Steam button to begin milk
frothing.
3
Fill the milk jug to the marked maximum
level with fresh cold milk from the fridge.
MAX
MIN
CAUTION: Do not fill milk jug above the
maximum level marked on the inside &
outside of the jug.
Latte Macchiato Preparation
Page 16
10
Place the Latte Macchiato
glass under the coffee
spout.
15
EN
12
Press the Espresso button to
start the coffee extraction.
9
Pour milk into the Latte
Macchiato glass.
Rinse the jug.
11
Lift the Lever & insert
your capsule. And close
the lever.
8
Allow steam wand to return to
its down position & it will auto
purge to rinse itself.
7
When milk frothing is
completed, lift the steam
wand, wipe with a clean
damp cloth.
CAUTION: Jug surface gets hot. Use
the handle to lift the jug.
Latte Macchiato Preparation
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EN
1
Lift the Lever & insert
your capsule. Press
and hold one coffee
button you want to
adjust among Ristretto,
Espresso, and Lungo.
3
Adjusted coffee volume will be saved for
next use.
2
Release the button after
desirable shot duration.
Adjusting Regular Coffee Drinks
Any coffee can be programmed
1. Ristretto: 15-30ml / 0.5-1oz
2. Espresso: 30-70ml / 1-2.3oz
3. Lungo: 70-130ml / 2.3-4.4oz
Default coffee volumes listed on page 11.
Reset to Factory Settings
1
To reset factory settings:
1. Turn the machine ON.
2. Press and hold the Lungo button and the Ristretto
button for 5 seconds.
3. Press the Lungo button or the Ristretto button to
confirm. Press any button not blinking to exit the mode.
4. After a Factory Reset, the machine will restart in the
Ready Mode.
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EN
1
Turn off the machine
by pressing and holding
Ristretto button and
Steam button together for
0.5 seconds.
Emptying the System before a period of non-use or for frost protection
2
Remove the water tank.
Place the empty Milk Jug
under the coffee outlet.
3
Press and hold the
Espresso button and the
Lungo button together for
5 seconds.
4
Press the Espresso button
or the Lungo button to start
emptying cycle. Press any
button not blinking to exit the
mode.
5
When the pump stops, empty
& wipe dry the capsule bucket
& drip tray.
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EN
1
Empty the drip tray and the capsule container every day. Remove cup support
by first removing the capsule bucket, then unlocking the cup support, pulling the
cup support forward & lifting it upwards to disengage from the machine. Clean cup
support and wipe inside machine with a clean damp cloth. Remove the water tank
and lid and clean them both with odourless detergent and rinse with warm water.
Refill the water tank with fresh potable water.
Daily Cleaning
To ensure hygienic conditions, it is highly recommended emptying and cleaning the capsule container every day.
Energy Saving
1
Energy efficient: Machine minimises power
use when not making a drink. After 10 mins
of no use, the machine enters sleep mode.
Restart by pressing Ristretto, Espresso, Lungo,
or Steam button.
2
Rinse the milk jug & dry
after each use. If required,
wash the jug with mild
detergent. The jug is
dishwasher safe.
3
Fill the milk jug with potable water
between the min & max marks. Press the
Steam button to start steaming. When
complete discard the hot water, then wipe
the steam wand with a clean damp cloth.
MAX
MIN
Drip tray, grid, cup support, and capsule bucket are not dishwasher safe.
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19
EN
Daily Cleaning
4
Do not use any strong or
abrasive solvent, sponge or
cream cleaner. Do not put the
parts in the dishwasher. Only
the milk jug is dishwasher
safe.
6
Never immerse the
appliance or part of it in
water or any other liquid.
5
Dry all the parts with a soft
clean cloth and reassemble
all parts. Clean the coffee
outlet and inside the machine
regularly with a clean damp
cloth.
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EN
6
Reassemble steam
tip and return it onto
the steam wand.
It is recommended that you perform this monthly to prevent steam tip blockages or when the steam wand clean alert LED is on.
When it flashes, do manual steaming by pressing and holding the Steam button for 3 seconds.
Steam Wand Cleaning
1
Remove the pin
cleaning tool
located in the back
of the machine,
under the water
tank.
2
Unscrew and remove
the steam tip.
3
Use the pin cleaning tool to clear
each hole of the steam tip.
5
Rinse the steam tip and
cap to remove any milk
residue, then wipe them with
a clean dry cloth. Inspect the
seals for damage. Do not put
these parts in the dishwasher.
7
Put the pin
cleaning tool and
water tank back in
place. Press and hold
the Steam button for
3 seconds to begin
steam purge.
4
Use the pin
cleaning tool
to remove the
steam tip cap.
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EN
Duration approximately 15 minutes
Read the important safeguard on the descaling package and refer to the table for the frequency of use.The descaling solution can be harmful. Avoid contact with eyes, skin and surfaces. Never
use any product other than the Nespresso descaling kit available at the Nespresso Club to avoid damage to your machine. The following table will indicate the descaling frequency required for the
optimum performance of your machine, based on water hardness. For any additional questions you may have regarding descaling, please contact the Nespresso Club.
Descaling: Removes scale build-up, maintains coffee taste and prevents machine damage. Frequency will depend on your water hardness &
amount of use. The descale alert LED will flash when descaling is due. If you continue to use the machine, the descale alert LED will switch to solid
on, after which, the machine will not function until descaling is performed.
Descaling
2
Ensure there is 500ml / 17
fl.oz. of water and drip tray
is inserted. Place descaling
agent in the water.
1
Open and close the capsule
lever to remove any used
capsule. Empty and clean
capsule bucket, drip tray and
water tank. And put them
back on the machine.
3
Place a 1L / 34 fl.oz. container under
the coffee outlet and steam wand.
Page 23
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EN
Descaling
4
Make sure the machine is off. Press
and hold the Ristretto button and the
Steam button together for 5 seconds to
enter the descaling mode. The Ristretto
and the Steam buttons will be solid on.
Press any button not illuminated to exit
the mode. Press the Ristretto button or
the Steam button to start the descaling
process. Both buttons will blink.
6
Once finished,
discard liquid
from the
container. Empty
water tank and
rinse clean.
5
Milk froth level
LED will indicate
the progress of the
descaling process.
7
Fill water tank to
MAX with potable
water.
9
Once finished, discard liquid
from the container. Repeat
6 – 8. When the second rinse
cycle is finished, the Ristretto
button and the Steam button
will flash 3 times, and the
machine will be turned off.
10
Rinse drip tray and
water tank. And put
them back on the
machine.
8
Place a 1L / 34 fl.oz.
container under the coffee
outlet and steam wand. Press
the Ristretto button or the
Steam button to start rinse
cycle.
Descaling
First rinse cycle
Second rinse
cycle
Page 24
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EN
App. dH CaCO3
(40 ml)
Level 1 < 3 < 50 mg/l 2 200
Level 2 > 4 > 70 mg/l 1 800 dH
German Grade
Level 3 > 7 > 130 mg/l 1 400 CaCO3
Calcium Carbonate
Level 4 > 14 > 250 mg/l 1 000
Level 5 > 21 > 380 mg/l 600
Water Hardness
Water hardness Descaling after
< 1 minute
1
Turn the machine ON
by pressing the Lungo,
Espresso, Ristretto, or
Steam button. Heating
up takes approximately
3 seconds.
2
Setting your water hardness, dip the Water Hardness Test Strip in and out the water tank.
Wait 1 minute. Press and hold the temperature button and the milk froth button for 5
seconds to set the water hardness level. Pressing temperature button increases the level
and pressing milk froth button decreases the level. Set the water hardness according to the
results on the Test Strip. Press any button not blinking to save and exit.
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24
EN
Buttons not illuminated - Check the water tank. If empty, fill with portable water.
- Machine turns OFF automatically.
See paragraph on «Energy Saving Concept».
- Press the Ristretto, Espresso, or Lungo button to turn to «ON-mode».
- Check the outlet: plug, voltage, fuse.
No steam or hot water - Press the Ristretto, Espresso, or Lungo button to turn to «ON-mode».
- Check the descale alert LED or the steam wand cleaning alert LED is on. If on,
descale or clean the steam wand.
- Do a manual purge by pressing and holding the Steam button for 3 seconds.
- Check the outlet: plug, voltage, fuse.
No coffee, no water, unusual coffee flow - Check if the water tank is correctly positioned, if empty, fill with potable
water.
- Descale the machine, if necessary.
Coffee is not hot enough - Preheat cup. - Descale the machine, if necessary.
The capsule lever does not close
completely
- Empty the capsule container. - Check that no capsule is blocked inside the machine (Note: do not put your
finger inside the machine).
Leakage (water under the machine) - Empty drip tray if full.
- Check drip tray is securely inserted.
- If problem persists, call the Nespresso Club.
No coffee flow, water goes directly into
the capsule bucket (despite inserted
capsule)
- Ensure capsule lever is closed. - Empty capsule bucket and check that no capsule is blocked inside the
machine. (NOTE: do not put finger inside the machine) If problem persists, call
the Nespresso Club.
Buttons flashing - Check the water tank. If empty, fill with potable water and brew a coffee.
- Check steam tip for blockages. Use pin cleaning tool stored under the water
tank to unblock each of the holes.
- Descale machine, if necessary.
- Complete a Clean Steam Wand cycle, if necessary.
Descale alert LED is on - Descale the machine.
Machine is ON but ceases to operate
- Turn off the machine.
- Wait 60 minutes and press the Ristretto, Espresso, or Lungo button to turn to
«ON-mode».
- Visit Nespresso.com or call the Nespresso Club to contact your local service
centre.
Machine is ON but ceases to operate
- Power machine off by holding the Ristretto, Espresso, or Lungo button.
- Wait 60 minutes and turn on. - If problem persists, call the Nespresso Club.
Machine turns to OFF mode
- To save energy the machine will turn to OFF mode after 10 minutes of non
use. See paragraph on «Energy Saving Concept».
- Press Ristretto, Espresso, or Lungo to turn to «ON-mode».
Troubleshooting
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EN
Troubleshooting Milk Froth Preparation
Milk steam cycle does not start
- Check if the water tank is correctly positioned, if empty, fill with potable water.
- Check steam tip for any blockages and ensure wand is lowered.
Quality of froth not up to standard
- Be sure to use pasteurised whole or semi-skimmed milk at refrigerated
temperature (about 4-6 °C / 39-43 °F). For a better result, the milk must be
newly opened.
- Check the milk froth setting.
- Use the Sage milk jug provided.
- Clean both the milk jug and steam wand after each use.
- Clean the steam wand.
Steam is very wet
- Use cold, potable water. Do not use highly filtered, demineralised or distilled
water.
Milk overflows
- Fill jug with appropriate milk volume.
- Minimum fill level as marked on the inside & outside of the jug.
- Maximum fill level as marked on the inside & outside of the jug.
- To stop overflow, either reduce the initial volume of milk and/or reduce the froth
level. This varies depending on milk type.
Milk temperature is too hot
- Be sure to use the Sage milk jug provided.
- Check the milk jug is positioned correctly on the milk jug temperature sensor.
- Check the temperture sensor in the drip tray is clean.
- Decrease the milk temperature setting.
Milk temperature is not hot enough
- Preheat cup.
- Use the Sage milk jug provided.
- Check the milk jug is positioned on the milk jug temperature sensor.
- Increase the milk temperature setting.
- Check the steam tip for blockages.
Clean Steam Wand alert LED is on
- It alerts when the machine detects that steam wand is blocked or after the
machine has done 90 cycles.
- Clean the Steam Wand.
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EN
Contact the N espresso Club
As we may not have foreseen all uses of your appliance, should you need
any additional information, in case of problems or simply to seek advice, call the
Nespresso Club or your Nespresso authorised representative.
Contact details for your Nespresso Club or your Nespresso authorised
representative can be found in the «Welcome to Nespresso» folder in your
machine box or at nespresso.com
Disposal and Environmental Protection
Your appliance contains valuable materials that can be recovered or can be
recyclable. Separation of the remaining waste materials into different types facilitates
the recycling of valuable raw materials. Leave the appliance at a collection point.
You can obtain information on disposal from your local authorities.
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Limited Guarantee
During the design and engineering of this product, quality was at the forefront of each material and component choice we made, which is why we proudly stand
by it with our 2 year warranty and is valid in the UK and Ireland. To validate the purchase date and take advantage of this warranty, you must present your proof of
purchase. Should your machine have a defect caused by faulty workmanship and materials, return it to the retailer or point of purchase within the first 30 days of
purchase. Outside of 30 days, you are free to contact Nespresso on 0800 442 442 (UK) or 1800 812 660 (ROI).
Sage warrants this product against defects caused by faulty workmanship and materials for 2 years domestic use from the date of purchase. During the warranty
period Sage will repair or replace, at its discretion, any defective product. Replacement products or repaired parts will be warranted only for the unexpired portion of
the original warranty or six months, whichever is greater. If the product includes a number of accessories, only the defective part or accessory will be replaced. Sage
reserves the right to make minor adjustments instead of replacing the product or accessory. Packaging, instructions, recipes etc. will also not be replaced unless
faulty. Demonstrators or goods bought or traded as second hand are not covered by warranty.
To the extent permitted by law, this Sage Replacement Warranty excludes liability for consequential loss or any other loss or damage caused to property or persons
arising from any cause whatsoever. It also excludes defects caused by the product not being used in accordance with
Instructions (including insufficient aftercare or cleaning), accidental damage, external events (fire, flood etc.) misuse (including commercial use), improper or
inadequate maintenance, calcium deposits or descaling, connection to incorrect power supply or being tampered with by unauthorised persons, excludes
breakables such as glass, ceramic and plastic items, consumable items and normal wear and tear and does not cover the cost of claiming under the warranty
or transporting the goods to and from the place of purchase. The terms of this warranty do not exclude, restrict or modify, and are in addition to, the mandatory
statutory rights applicable to the sale of the product to you.
How to Claim Under the Sage Warranty
Nespresso is handling product enquires and product servicing on Sage’s behalf. If you believe you product is defective, contact the Nespresso Customer
Relationship Centre directly for instructions on where to send or bring it for repair by a Sage authorised service agent. Contact Nespresso UK: 0800 442 442 or
ROI: 1800 812 660 (ROI). www.nespresso.com. This product is imported and distributed by Sage and this warranty is provided by Sage.
To the extent permitted by law, Nespresso has no liability for the product and all guarantees, warranties and conditions by Nespresso are excluded.
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Notes
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Notes
Page 31
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Notes
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CREATISTA UNO
by Nespresso
D18
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