RTS DKP-8 User Manual

User Instructions
DKP-8, DKP-12, AND KP-12 KEYPANELS
PUSH-BUTTON AND LEVER KEY VERSIONS
up to and including firmware version 1.05.15
DKP-8
KP-12
Short
H
D
T
R
R
G
M
MCP
DYN HDST
DKP-12
KP-12
9350-7497-001 Rev G November 2005
PROPRIETARY NOTICE
SHIPPING TO THE MANUFACTURER
The product information and design disclosed herein were originated by and are the property of Telex Communications, Inc. Telex reserves all patent, proprietary design, manufacturing, reproduction, use and sales rights thereto, and to any article dislcosed therein, except to the extent rights are expressly granted to others.
COPYRIGHT NOTICE
Copyright 2005 by Telex Communications, Inc. All rights reserved. Reproduction, in whole or in part, without prior written permission from Telex is prohibited.
WARRANTY NOTICE
See the enclosed warranty card for further details.
CUSTOMER SUPPORT
Technical questions should be directed to:
Customer Service Department RTS/Telex Communications, Inc. 12000 Portland Avenue South Burnsville, MN 55337 USA Telephone: 800-392-3497 Fax: 800-323-0498 Factory Service: 800-553-5992
All shipments of product should be made via UPS Ground, prepaid (you may request from Factory Service a different shipment method). Any shipment upgrades will be paid by the customer. The equipment should be shipped in the original packing carton. If the original carton is not available, use any suitable container that is rigid and of adequate size. If a substitute container is used, the queipment should be wrapped in paper and surrounded with at least four (4) inches of excelsior or similar shock-absorbing material. All shipments must be sent to the following address and must include the Proof of Purchase for warranty repair. Upon completion of any repair the equipment will be returned via United Parcel Service or specified shipper, collect.
Factory Service Department Telex Communications, Inc. 8601 Cornhusker Hwy. Lincoln, NE 68507 U.S.A. Attn: Service
This package should include the following:
RETURN SHIPPING INSTRUCTIONS
Customer Service Department Telex Communications, Inc (Lincoln, NE) Telephone: 402-467-5321 Fax: 402-467-3279 Factory Service: 800-553-5992
Please include a note in the box which supplies the company name, address, phone number, a person to contact regarding the repair, the type and quantity of equipment, a description of the problem and the serial number(s).
Table
of
Contents
READ ME FIRST ....................................................................................................................................................................... 1
Chapter 2
Menu List for DKP-8, DKP-12, and KP-12 Keypanels .............................................................................................................. 3
Chapter 3
Power-Up and Initial Settings ..................................................................................................................................................... 9
Applying Power .......................................................................................................................................................................... 9
“MD1”, “Key Type” and “Set Addr” Messages ......................................................................................................................... 9
Determining the Address, CS9XXX Intercoms .......................................................................................................................... 9
Determining the Address, ADAM and ADAM CS Intercoms ................................................................................................... 9
Determining the Address, Zeus Intercom Systems ..................................................................................................................... 9
Setting the Address ................................................................................................................................................................... 10
Power-Up Indications ............................................................................................................................................................... 10
Keypanel with Alphanumeric Displays .................................................................................................................................... 10
Keypanel without Alphanumeric Displays ............................................................................................................................... 10
CALL / MENU Indicators ........................................................................................................................................................ 10
HDST/SPKR/PGM volume indicator ....................................................................................................................................... 10
Chapter 4
Basic Intercom Operation ......................................................................................................................................................... 11
Keys and Displays ..................................................................................................................................................................... 11
Talk and Listen Indicators ......................................................................................................................................................... 11
Headset/Speaker/PRGM Selection and Volume Adjustment ................................................................................................... 12
Flashing Call Indicator .............................................................................................................................................................. 12
Copy Call Waiting .................................................................................................................................................................... 12
Chapter 5
Telephone Operation ................................................................................................................................................................. 13
All-Purpose Phone Key Operation ............................................................................................................................................ 13
Manual Dialing with an All-Purpose Phone Key ...................................................................................................................... 13
Hanging Up ............................................................................................................................................................................... 14
Receiving a Phone Call ............................................................................................................................................................. 14
Talk Mute During a Phone Conversation ................................................................................................................................. 14
Last Number Redial with an All-Purpose Phone Key .............................................................................................................. 14
Dialing an Autodial Number Using an All-Purpose Phone Key .............................................................................................. 14
Dialing a Number Using a Redial or Autodial Key .................................................................................................................. 14
Chapter 6
Using the Top-Level Menu ....................................................................................................................................................... 15
Top Level Menu, - - - - (Clear call waiting) ............................................................................................................................. 15
Top Menu Level, Call List Names ............................................................................................................................................ 16
Top Level Menu, Display ......................................................................................................................................................... 16
Top Level Menu, Display, CHANS ON ................................................................................................................................... 16
Top Level Menu, Display, Exclusive ........................................................................................................................................ 16
Top Level Menu, Display, Group (1-4) .................................................................................................................................... 16
Top Level Menu, Display, KEY ICOM .................................................................................................................................... 17
Top Level Menu, Display, KEY TYPE .................................................................................................................................... 17
Table
of
Contents
Top Level Menu, Display, Level 2 ............................................................................................................................................17
Top Level Menu, Display, Listen ..............................................................................................................................................18
Top Level Menu, Display, Page Use .........................................................................................................................................18
Top Level Menu, Display, Port Num ........................................................................................................................................18
Top Level Menu, Display, SOLO .............................................................................................................................................18
Top Level Menu, Display, Version ...........................................................................................................................................18
Top Level Menu, Key List ........................................................................................................................................................19
Top Level Menu, Level .............................................................................................................................................................19
Top Level Menu, Lists ..............................................................................................................................................................19
Top Level Menu, Lists, ICOM .................................................................................................................................................. 19
Top Level Menu, Lists, PL (party lines) ...................................................................................................................................19
Top Level Menu, Lists, P-P (Point-to-Point) ............................................................................................................................ 20
Top Level Menu, Lists, IFB ...................................................................................................................................................... 20
Top Level Menu, Lists, IFSL .................................................................................................................................................... 20
Top Level Menu, Lists, ISO ......................................................................................................................................................21
Top Level Menu, Lists, RLY (Relays) ......................................................................................................................................21
Top Level Menu, Lists, SPCL (Special Lists) ...........................................................................................................................21
Top Level Menu, Lists, UPL .....................................................................................................................................................22
Top Level Menu, Menus ...........................................................................................................................................................22
Top Level Menu, Page (1-4) .....................................................................................................................................................22
Top Level Menu, TGL LISN (Toggle Listen ON/OFF) ...........................................................................................................23
Chapter 7
Menu Mode ...............................................................................................................................................................................25
Select Control Operation in Menu Mode ..................................................................................................................................25
Menus, Autodial (for KP-12/DKP-12 Only) .............................................................................................................................26
Menus, KEY ASGN ..................................................................................................................................................................27
Menus, KEY ASGN, General Description ................................................................................................................................27
Menus, KEY ASGN, AUTODIAL (For KP-12, DKP-12 Only) ..............................................................................................27
Menus, KEY ASGN, AUTOFUNC ..........................................................................................................................................27
Menus, KEY ASGN, CLEAR ...................................................................................................................................................28
Menus, KEY ASGN, COPY .....................................................................................................................................................28
Menus, KEY ASGN, LISTS .....................................................................................................................................................29
General Description ...................................................................................................................................................................29
Menus, KEY ASGN, LISTS .....................................................................................................................................................30
General Description ...................................................................................................................................................................30
Menus, KEY ASGN, LISTS, ICOM .........................................................................................................................................30
Menus, KEY ASGN, LISTS, PL (Party Line) ..........................................................................................................................30
Menus, KEY ASGN, LISTS, IFB .............................................................................................................................................30
Menus, KEY ASGN, LISTS, IFSL ...........................................................................................................................................31
Menus, KEY ASGN, LISTS, ISO .............................................................................................................................................31
Menus, KEY ASGN, LISTS, P-P (Point-to-Point) ...................................................................................................................31
Menus, KEY ASGN, LISTS, RLY (Relays) .............................................................................................................................32
Menus, KEY ASGN, LISTS, SPCL (Special Lists) ..................................................................................................................32
Menus, KEY ASGN, LISTS, UPL ............................................................................................................................................33
Menus, KEY ASGN, LOCAL I/O (For KP-12 Only) ...............................................................................................................33
Menus, KEY ASGN, PHONE (For KP-12, DKP-12 Only) ......................................................................................................33
Menus, KEY ASGN, REDIAL (For KP-12, DKP-12 Only) ....................................................................................................34
Table
of
Contents
Menus, KEY ASGN, UPL ........................................................................................................................................................ 34
Menus, Key Opt Menu .............................................................................................................................................................. 35
General Description .................................................................................................................................................................. 35
Menus, KEY OPT, BTN LOCK (Button Lock) ....................................................................................................................... 35
Menus, KEY OPT, CHIME ...................................................................................................................................................... 35
Menus, KEY OPT, CLR OPT ................................................................................................................................................... 36
Menus, KEY OPT, COPY ........................................................................................................................................................ 36
Menus, KEY OPT, EXCLUSIVE ............................................................................................................................................. 36
Menus, KEY OPT, GROUP (1-4) ............................................................................................................................................ 36
Menus, KEY OPT, LATCHING ............................................................................................................................................... 37
Menus, KEY OPT, SOLO ......................................................................................................................................................... 37
Menus, SERVICE MENU ........................................................................................................................................................ 38
Menus, SERVICE, DIMMER ................................................................................................................................................... 38
Menus, SERVICE, FOOT SW (with GPI module ONLY) ...................................................................................................... 38
Menus, SERVICE, KEY TYPE ................................................................................................................................................ 38
Menus, SERVICE, LOCK/UNLOCK ...................................................................................................................................... 38
Menus, SERVICE, MIC CTRL ................................................................................................................................................ 39
Menus, SERVICE, MIC COMP ............................................................................................................................................... 39
Menus, SERVICE, MIC GAIN ................................................................................................................................................. 40
Menus, SERVICE, MOD ASGN .............................................................................................................................................. 40
How MODS Work ............................................................................................................................................................. 40
Procedure to Assign MODS .............................................................................................................................................. 41
Using Multiple Expansion Panels (KP-12 Only) ............................................................................................................... 42
Menus, SERVICE, MUTE LVL ............................................................................................................................................... 42
Menus, SERVICE, OPTO-ISO (KP-12 with GPI Module Only) ............................................................................................. 43
Menus, SERVICE, OUT CTRL ................................................................................................................................................ 44
Menus, SERVICE, RESET ....................................................................................................................................................... 44
Menus, SERVICE, SAVE CFG ................................................................................................................................................ 44
Menus, SERVICE, SET ADDR ................................................................................................................................................ 44
Menus, SERVICE, SIDETONE ................................................................................................................................................ 45
Menus, SERVICE, TALLY ...................................................................................................................................................... 45
Menus, SERVICE, TEST PNL ................................................................................................................................................. 45
Menus, SERVICE, TONE ........................................................................................................................................................ 46
Menus, SERVICE, USM (Unswitched Microphone, for KP-12 with Rear Connector Module Only) .................................... 46
Appendix A
KP-12 Audio Transmit Board Connections .............................................................................................................................. 49
Appendix B
Replacing the KP-12 Power Supply .......................................................................................................................................... 51
Replacing the KP-12 Power Supply .......................................................................................................................................... 51
Table
of
Contents

READ ME FIRST

READ ME FIRST
This manual is designed for two basic types of users: 1) those who are not involved in the setup or maintenance of the key­panel, but simply want to use it to communicate; and 2) those who will use the advanced features to modify the keypanel’s operation and key assignments. The second type of user may also be the maintenance person and/or system administrator for the intercom system.
The first type of user should skip to “Basic Intercom Operation” on page 11. If you will also be using the optional telephone interface (with KP-12 only) refer to the information in “Telephone Operation” on page 13. Additionally, a few of the items in “Using the Top-Level Menu” on page 15 may be of interest.
The second type of user should become familiar with “Power-Up and Initial Settings” on page 9, as well as the basic operation. The advanced features are arranged in a system of menus accessible using the control labeled “SELECT” on the front panel. The entire menu structure is summarized in Table 1 on page 26, with references to the page numbers where you can find detailed information. Use this list as your starting point to become familiar with the advanced features. Be sure to also read any general information supplied at the start of each menu section. At first, the menu system might seem complicated, but navigation through it is actually quite basic, and experience has shown that users catch onto it fairly quick. From any given level, just turn the SELECT control to find the item that you want, then quickly press and release (tap) the control to select that item. For many items, brief instructions are given as you navigate. From any level in the menus, you can double-tap the SELECT control to exit to the next higher level.
1
2
CHAPTER 1
Menu List for DKP-8, DKP-12, and KP-12 Keypanels
TOP LEVEL MENU. With the MENU indicator OFF, turn the SELECT control to view the following items in the call waiting window.
MENU ITEM DESCRIPTION
--- See “Top Level Menu, - - - - (Clear call waiting)” on page 15.
Call List See “Top Menu Level, Call List Names” on page 16.
DISPLAY Menu See “Top Level Menu, Display” on page 16.
CHANS ON Displays a list of destinations that are currently communicating with the keypanel.
EXCLUSIVE Displays keys assigned Exclusive rights.
GROUP 1-4 Displays keys assigned to groups using GROUP feature on KEY OPT menu.
KEY ICOM Displays intercom system to which each talk key is assigned.
KEY TYPE Displays type of key assignment for all assigned talk keys (P-P, PL, IFB, etc.)
LEVEL 2 Displays any level 2 talk key assignments.
LISTEN Displays all listen key assignments
PAG E US E Displays which setup pages are currently being used and where.
PORT NUM Displays the intercom port number that the keypanel is connected to.
SOLO Displays any keys that have the SOLO option assigned from the KEY OPT menu.
VERSION Displays the firmware version for the keypanel.
KEY LIST See “Top Level Menu, Level” on
page 19.
LEVEL See “Top Level Menu, Level” on page 19.
LISTS See “Top Level Menu, Lists” on page 19.
ICOM Appears only in trunked intercoms. Lets you log onto another intercom system.
PL Accesses the party line list to talk using SELECT control when desired party line is not assigned
IFB Accesses the IFB list for quick talk using SELECT control when desired IFB is not assigned to a
IFSL Accesses the IFSL list to talk using SELECT control when desired IFSL is not assigned to a key.
ISO Accesses the ISO list for quick talk using SELECT control when desired ISO is not assigned to a
P-P Accesses the point-to-point list to talk using SELECT control when desired destination is not
RLY Accesses the intercom system’s list of relays to talk using SELECT control when desired relay is
SPCL Accesses the special lists to talk using SELECT control when desired special list is not assigned
UPL Access the intercom system’s list of UPL resources.
MENUS See “Top Level Menu, Menus” on
page 22.
Clear call waiting. Default condition of call waiting window.
Up to 4 names that are not assigned to keys are saved for quick talk using SELECT control.
Gets a list of all keys that are assigned on any of the 4 setup pages for quick talk using the SELECT control. Only keys that are assigned will be displayed.
Lets you adjust the listen level for any key assigned to an intercom port or party line.
to a key.
key.
key.
assigned to a key.
not assigned to a key.
to a key.
Accesses less often used features. (See,“MENU MODE See “Menu Mode” on page 25.” on page 4.)
3
Menu List for DKP-8, DKP-12, and KP-12 Keypanels
PAGE 1-4 See “Top Level Menu, Page (1-4)” on page 22.
TGL LISN See “Top Level Menu, TGL LISN (Toggle Listen ON/OFF)” on page 23.
MENU MODE
See “Menu Mode” on page 25.
AUTODIAL Menu Stores autodial numbers for use by a phone or autodial key.
KEY ASGN Menu
KEY OPT Menu
SERVICE Menu
In the top level menu, tap SELECT on MENUS to turn on the MENU indicator. Then, turn SELECT to view the following menus. Tap the SELECT control to select a menu to view items in that menu.
AUTODIAL Assigns a key to dial a specific autodial number that was entered using the AUTODIAL menu,
AUTOFUNC Assigns any of the available auto functions (also called special functions) to a key.
CLEAR Clears talk/listen assignments. (Does not clear key options, see “CLR OPT” in KEY OPT menu.
COPY Copies one key’s assignment to another key
LISTS
LOCAL I/O Assigns relays or open collector outputs to keys. (Appears only on KP-12 with GPI module
PHONE Assigns an all-purpose phone key for use with TIF Telephone Interface.
REDIAL Assigns a redial key for use with a TIF Telephone Interface.
BTN LOCK Locks intercom keys in the ON or OFF position, or unlocks them.
CHIME Adds a chime tone to an intercom key for incoming call announcement.
CLR OPT Clears all options from a key.
COPY Copies one key’s options to another key.
EXCLUSIVE Assigns keys for use with the exclusive key option.
GROUP 1-4 Assigns several keys for simultaneous activation when a group master key is activated.
LATCHING Turns the latching feature ON or OFF for selected keys.
SOLO Assigns a key that, while activated, will temporarily turn OFF all other active keys.
DIMMER Adjusts brightness of displays.
FOOT SW Enables or Disables the use of the foot switch. (Only available if the GPI board is installed)
KEY TYPE Select push-button or lever style keys, whichever the keypanel has.
LOCK Locks out access to all SERVICE menu items, and locks HDST / SPKR / PRGM selection.
MIC CNTL Selects microphone input from either a headset, panel mic or from the EXT MIC IN connector.
MIC COMP Adjusts the MIC compression of the audio source.
MIC GAIN Adjusts the mic gain.
MOD ASGN
MUTE LVL Adjusts the amount of listen muting when talk keys are activated.
OPTO-ISO Assign opto-isolator inputs to actuate keys, pages, etc. (KP-12 with GPI module only.) See
OUT CTRL Assigns whether you listen to audio through either HEADSET or SPEAKER
RESET Clears all settings that are saved locally at the keypanel.
SAVE CFG Saves all local settings.
Changes setup pages on the keypanel or any connected expansion panels.
Lets you activate/deactivate a key’s listen assignment independently of talk. Only available on push button keypanels.
above.
ICOM Accesses another intercom system for key assignment (trunked intercoms only).
PL Accesses party line list for key assignment
GRP Accesses group list for key assignment
IFB Accesses IFB list for key assignment.
ISO Accesses ISO list for key assignment.
P-P Accesses point-to-point list for key assignment.
RLY Accesses the intercom system’s list of relays for key assignment.
SPCL Accesses special lists for key assignment.
UPL Accesses UPL resources for key assignment.
options.)
Defines which keys occupy which positions on the keypanel and expansion panels.
“Menus, SERVICE, OPTO-ISO (KP-12 with GPI Module Only)” on page 43.
4
SET ADDR Sets the logical keypanel number, or keypanel address.
SIDETONE Adjusts the level of your own voice in headphones when talking. Also adjusts chime tone level.
TAL LY Provides adjustable flashing indication for any destination that is communicating with the
TEST PNL Tests keys, controls and displays.
TONE Activates an internal tone generator. Used to test the talk and listen paths.
USM Activates hot mic to matrix and/or MIC PRE OUT connector of option Rear Connector Module.
keypanel.
FIGURE 1. DKP-8 Keypanel Reference View (Push-button version shown)
Although the DKP-8 has an expansion connector for connection of expansion panels and level control panels, this feature
is generally not used, since the DKP-8 is a desktop unit, while expansion panels and level control panels are designed for rack mounting.
5
Menu List for DKP-8, DKP-12, and KP-12 Keypanels
FIGURE 2. DKP-12 Keypanel Reference View (Push-button version shown).
Although the DKP-12 has an expansion connector for connection of expansion panel and level control panels, this feature
is generally not used, since the DKP-12 is a desktop unit, while expansion panels and level control panels are designed for rack mounting.
6
FIGURE 3. KP-12 Keypanel Reference View (Push-button version shown).
7
Menu List for DKP-8, DKP-12, and KP-12 Keypanels
8
CHAPTER 2
Power-Up and Initial Settings

Applying Power

Versions with an AC power connector have a power switch on the back panel. Versions with an external power supply and DC power jack do not have a power switch: plug in the power supply to apply power.

“MD1”, “Key Type” and “Set Addr” Messages

If the keypanel displays MD or KEY TYPE in the call waiting window at power-up, this indicates that service adjustments
must be made before using the keypanel. To correct the MD1 service message, see “Menus, SERVICE, MOD ASGN” on page 40. To correct the KEY TYPE service message, see “Menus, SERVICE, KEY TYPE” on page 38.
Normally, when the keypanel is powered-up for the first time, the call waiting window will display SET ADDR. This means that you must set the address prior to first use of the keypanel. The address is based on the intercom port number to which the keypanel is connected as follows:

Determining the Address, CS9XXX Intercoms

For intercom port numbers ending in 1 through 9, the keypanel address is the last digit of the port number. If the last digit of the port number is 0, us 10 as the address.

Determining the Address, ADAM and ADAM CS Intercoms

Determine the keypanel’s address using Table 7 on page 47.

Determining the Address, Zeus Intercom Systems

The address is the number (1-8) printed next to the connector on the back panel of the Zeus Frame. (This number repeats for each group of 8 connectors. The intercom system is able to distinguish between two keypanels set to the same address by the group where each one is connected.)
NOTE: Cronus system and the AIO-16 card do not require you to set the address because they automatically set the address when installed into the system.
9
Power-Up and Initial Settings

Setting the Address

1. While SET ADDR is displayed, tap the SELECT control.
ADDR 1 will display in the call waiting window.
2. Turn the SELECT control to display the address (ADDR 1 through ADDR 10) that you determined above.
3. Tap t h e SELECT control.
While the address is being stored, the alphanumeric displays and the call waiting window will show asterisks (****). Then, the normal power-up indications will occur as described below. If you move the keypanel to a new port and need to change the address at a later time, see “Menus, SERVICE, SET ADDR” on page 44.

Power-Up Indications

After the correct keypanel address has been set, SET ADDR will no longer display at power-up. Instead, the following indica­tions will be given:

Keypanel with Alphanumeric Displays

Alphanumeric Displays:
During a normal power-up, the alphanumeric displays will first show asterisks (****). After a few moments, the intercom key assignments will display. If the keypanel cannot establish communications with the intercom system, all alphanumeric displays will continue to show asterisks. Check the cable connection.
Unassigned Keys:
For each unassigned key, the display will show dashes (- - - -).

Keypanel without Alphanumeric Displays

The call waiting window will first display asterisks (****) then dashes (- - - -). If the keypanel cannot establish communica­tions with the intercom system, the call waiting window will continue to show asterisks. Check the cable connection.

CALL / MENU Indicators

At power-up, the CALL and MENU indicators should be OFF.

HDST/SPKR/PGM volume indicator

At power-up, the selected Volume indicator is red, while the rest of them are green.
10

Keys and Displays

Keys that are assigned for talk or talk+listen are indicated
using UPPER CASE letters in the alphanumeric displays above the keys.
Keys that are assigned for listen-only are indicated using
lower case letters.
For momentary activation of a key press and hold the key.
Then, release it when finished.
For latching operation, tap the key; it will turn ON and
remain ON. Tap the key again to turn it OFF when finished.
CHAPTER 3
Basic Intercom Operation
NOTE: For lever keys only: You can independently activate talk and listen by tapping up or down.

Talk and Listen Indicators

The talk and/or listen indicators turn green when a key is activated, depending on the key’s assignment. For example, if the key is assigned for talk, but not for listen, only the talk indicator will turn green when the key is pressed; if the key is assigned for talk + auto-listen, both indicators will turn green when the key is activated. If there is no key assignment, they will not activate.
The talk indicator also provides some other indications, as follows:
Continuous red “in use” indication: an “in-use” indication is provided for IFB and ISO keys. An “in-use” indication is also provided for keys that are assigned to destinations in remote intercom systems (when your intercom system is equipped with optional trunking). If another keypanel is currently talking to any of these destinations, and you have a key assigned to the same destination, the talk indicator in that key will light red to indicate “in-use”. If you activate the key and it turns continuous green, this indicated that you and the other keypanel operator are both talking to the destination. If the indicator flashes green when a key is activated for an IFB or a remote destination, this indicates that the other keypanel has a higher priority and you cannot talk to that destination at the current time.
Red flashing “incoming call” indication: If the talk indicator in a key starts to flash red, this indicates that the destination assigned to that key is calling you. Activate the key as described above to talk back.
11
Basic Intercom Operation
NOTE: You can adjust the amount of time that displays will flash for incoming call indication. See “Menus, SERVICE, TALLY” on page 45.

Headset/Speaker/PRGM Selection and Volume Adjustment

You can select operation with a headset (HDST). Or, you can select operation with the internal speaker (SPKR) and a micro­phone connected at the panel microphone jack. To select either HDST or SPKR, tap the VOLUME control once. The indicator will be lit red for whichever one is currently selected. Then, turn the VOLUME control to set the level.
KP-12 Only: If the KP-12 has an optional Rear Connector Module, and an external program input source is connected, you can adjust its level independently of the intercom level. To change the program volume double-tap the VOLUME control. Then, turn the VOLUME control to adjust the program level in the headset or speaker, whichever is currently activated. Tap the VOLUME control once to quit PGM adjustment.
NOTE: After you have set everything the way you want it, you can save your settings using “Menus, SERVICE, SAVE CFG” on page 44. The keypanel will then always power-up with you settings.
If you are using a headset with ear cushions that fully enclose the ears, you may also wish to make adjustments to the sidetone level. See “Menus, SERVICE, SIDETONE” on page 45.

Flashing Call Indicator

Occasionally, a keypanel may call, and there won’t be a key assigned to talk back to that caller. In this case, the caller’s name will flash in the call waiting window, and the CALL indicator will flash red. Press and hold the SELECT control to talk back. The caller’s name will be cleared after a period of time, but it will be retained in the call list. The call list is a short list of the last four names that have appeared in the call waiting window. To access the call list, simply turn the SELECT control until you locate the caller’s name, then press and hold SELECT to talk. As new calls are received in the call waiting window, they are added to the call list, and old callers will be dropped. If you wish to create a permanent key assignment from a name in the call waiting window, use “Copy Call Waiting”, below.

Copy Call Waiting

You can copy a name from the call waiting window to an intercom key to create a new talk key assignment. While the desired name is displayed, press and hold the SELECT control, then tap an intercom key.
When you use this method, a talk-only key assignment will be created. If you want the key to also have a listen assignment,
you should use the KEY ASGN menu. See “Menus, KEY ASGN, General Description” on page 27.
If restrictions against key assignment have been imposed using the intercom system configuration software, the intercom
key will ignore the assignment. In this case, contact the intercom system administrator if you need to make a change.
All new key assignments that you create are automatically uploaded to the intercom system and saved to the on-line
configuration.
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