Royal Alpha 9180sc User Manual

UNPACKING YOUR CASH REGISTER and SET-UP

PREPARATION

When your cash register is new in its factory packaging, you will find the various items for the register packaged separately. Look for and unwrap the following: 2 paper rolls and duplicate key sets for the Control Lock and Cash Drawer/Journal Lock. The black journal winder spindle is secured by tape inside the printer cover.

STANDARD ACCESSORIES

The following are included in the box with your cash register:

• Instruction manual.

• 1 black plastic journal winder spindle.

• 2-starter-rolls of standard 38mm (1 ½-inch) thermal paper tape, Royal Reorder Number 013125.

• Keys: (2) Cash Drawer/Journal Lock keys (515). (2) Program keys (PRG, 427-023). (2) Register keys (REG, 427-024). (2) Z mode keys (Z, 427-012).

INITIAL SET UP

IT IS IMPORTANT THAT YOU READ THE INITIAL SET-UP AND MAINTENANCE INSTRUCTIONS BEFORE ATTEMPTING TO OPERATE THE CASH REGISTER.

1. Locate on level surface - Before operating the cash register, be sure it is placed on a level surface to permit smooth operation of the register cash drawer. The register should not be placed on a porous surface or one that has been treated with a substance that may interact with the rubber feet. Depending on the surface or cleaning solution, the composition of the rubber may leave marks on the surface. As a precaution, do not place the register on any valuable surface, such as antique or precious/fine wood tables, desks, etc.

2. IMPORTANT: THE CASH REGISTER MUST BE PLUGGED IN BEFORE INSTALLING THE BACK- UP BATTERIES. This cash register operates on any standard three-hole electrical outlet (115-120 volt, 60 hertz). It is recommended that the cash register be connected to an electrical circuit where no other electrical device or appliance is connected which may overload the circuit or cause electrical interference with the cash register. It is best that a single circuit be provided for register operations.

3. Be sure the cash register is plugged in.

4. Install paper - Refer to Page 9 for paper installation instructions.

MAINTENANCE OF YOUR REGISTER

- Your register must remain uncovered when turned on; this will allow proper cooling of electronic components.

- Use a dust cover when the register is not in operation to protect mechanical components from dust.

- Take care to keep beverages and other liquids away from the machine to avoid spills which may damage electronic components (use optional protective key-top cover to prevent damage to machine).

- To clean, use a soft dry cloth. Do not use harsh solutions containing alcohol.

- Your machine should be kept in areas free from dust, dampness or extreme temperatures (hot or cold).

- After storage in extreme temperatures (below 32 degrees Fahrenheit or above 104 degrees Fahrenheit), allow the temperature inside the machine enough time to reach room temperature before switching on.

- Never pull the paper tape through the print-head. To prevent damage, always use the electronic paper feed keys.

- Should electronic service be needed, a Royal authorized service center is recommended.

GETTING TO KNOW YOUR CASH REGISTER

USING THIS MANUAL

Your cash register manual is organized for easy reference. The front portion contains general information on all features and functions of the cash register. Instructions for setting the programs are next. Transaction examples for operating the register are at the back of the manual, along with information on troubleshooting. Use the TABLE OF CONTENTS to locate a particular section you are interested in.

Throughout this manual references to the keypad are shown in bold and in parenthesis; for example: ENTER the number

(1). References to the Operational keys are shown in brackets; for example: PRESS the [AMT TEND/TOTAL] key.

HOW TO GET STARTED

Before you begin to program or use your new Royal Cash Register, you should spend some time becoming familiar with the Control Lock System, Keyboard Functions and the Display. Review setting up and basic maintenance information. Then proceed by installing the paper roll. Follow the easy Quick Start program. Finish by practicing the transaction examples provided.

PROGRAMMING THE CASH REGISTER

Simple step-by-step instructions are provided to help you quickly program your register for standard operations. Please refer to the Quick Start programming on Pages 11-12.

OPERATING THE CASH REGISTER

Transaction examples are provided for registering various operations, such as a cash, check, or charge sale; tendering change; multiple item sale; PLU sale; split tendering; voiding; refunding; discounting; coupon reduction and more. For details see Pages 46-63.

PROBLEMS WITH USAGE OF THE CASH REGISTER

If you are having technical difficulties or if your cash register is malfunctioning, refer to the Troubleshooting section on Page 73.

SECURITY SYSTEM and ERROR CONDITIONS

SEVEN-WAY SECURITY SYSTEM:

incorporates the following:

• A Control Lock that cannot be activated without the Register or Program key. The Register key accesses the "OFF" mode and "REG1" and "REG2" modes only, thus limiting access to other modes to individuals who are authorized to use the Manager key.

• A Journal/Receipt Compartment that can be locked to prevent journal tampering and unauthorized receipt manipulations.

• A securely locked cash drawer.

• High digit lockout option which inhibits excessively high register over rings.

• Availability of 30 clerk numbers to monitor access and sales of individual operators. Clerk names print on both receipt and journal tapes.

• 2-way Password system to prevent unauthorized programming or printing of management reports. A password can be programmed to limit access to "PRG" and "Z" positions only and a separate password to limit access to the "X" position only.

• A broad range of management reports to provide detailed data on virtually all cash register operations performed on the machine; monitors use of the "No Sale" key, number of voids, refunds, etc.

Your Royal cash register is protected by an efficient security system that

ERROR CONDITIONS

key is pressed.

ENTRY ERROR ALARM - When using the register, all operations must be performed in the proper sequence. If

an error occurs, the register will sound a continuous tone alarm ("ERROR" appears in the display and the Keyboard locks). To clear the error/lock condition, the operator simply presses the [CLEAR] key and continues to operate in the proper sequence. IMPORTANT - When an operation is begun but not completed in the "REG1" or "REG2" positions, turning the control lock to another position will result in an alarm/error condition. When a transaction is begun in either the "REG1" or "REG2" position, it must be completed by use of one of the totalizer keys (i.e., the [AMT TEND/TOTAL] key) before changing the Control Lock to another position.

MAXIMUM ENTRY LOCK-OUT - To prevent the operator from making an entry into the register of an erroneously

high price, the register can be programmed to limit the number of digits that can be entered in the transaction. The register can be programmed to "Lock-Out" after an entry of one (.09) to seven (99,999.99) digits.

CLEAR KEY [CLEAR] - As described above, the Clear [CLEAR] key will erase an alarm condition caused by an

operational error (usually pressing a key which was not proper for that operation). The [CLEAR] key will not erase a transaction which has been registered by an operating key and printed on the register tape. To erase entries made in error after pressing the Department key or any other operating key causing the entry to be printed on the tape, use the Void [VOID] key function to correct the error.

RE-CLERK # - If the clerk system is activated and a transaction is attempted this message will appear on the

display and the error tone sounds. Press [CLEAR] and enter a clerk number followed by the [CLERK/FS SHIFT] key.

PAPER END - PRINTER ERROR - If an error is displayed, first check if you are out of paper. Second, check for a

paper jam. Follow the directions in the Troubleshooting section of this manual on Page 73.

HALF SYSTEM CLEAR - If an error tone still persists, perform a Half System Clear. For details on a Half System

Clear see Page 74.

FULL SYSTEM CLEAR - If the operator cannot correct an error lock condition, as a last resort a Full System Clear

should be done. For details on the Full System Clear see Page 74.

CONTROL LOCK SYSTEM

THE CONTROL LOCK:

Program Mode (PRG): The position is used to set and change your individualized programming for register operations. Locked Mode (OFF): This position is used when the cash register is not in use. The register is inoperable and the cash drawer stays closed. Register Mode (REG1) - Receipt Mode: (Recommended setting if you wish to issue a customer receipt). Store name/logo will print. Also feeds several lines between receipts. (REG2) - Journal Mode: Recommended setting if you do not wish to issue a customer receipt; no store name/logo will print; also feeds only 1 line between receipts. Report Mode (X): Permits reading of all transaction totals at any time without clearing the register (normally known as a "mid-day" reading). This cash register is capable of producing numerous management reports. Reset Mode (Z): Permits reading of all transaction totals and clears all transaction totals to zero, except the running grand total (normally known as the "end-of-day" or "daily close-out" reading). This cash register is capable of producing numerous management reports such as weekly/monthly readings.

Located at the top of the operating area, the Control Lock is a switch that places the cash

CONTROL KEYS:

Password is available exclusively for the "X" position, for details see Page 18).

Program Key (PRG): Provides access to all of the operating modes. This system effectively limits access to

the PRG, X, and Z modes to individuals who are authorized to use the PRG key only. (Note: A separate Manager Password is available for each "X" and "PRG/Z" positions, for details see Page 18).

Z Key (PRG): Provides access to OFF, REG2, REG1, "X" and “Z” modes only. This system effectively limits

access to the PRG mode to individuals who are authorized to use the PRG key only. (Note: A separate Manager Password is available for each "X" and "PRG/Z" positions, for details see Page 18).

Journal Lock/Cash Drawer Key (515): Used to lock both the cash drawer and journal compartment for

additional security.

REMOVABLE CASH DRAWER WITH LOCK:

transaction by pressing the [#/ST/NS] key, or by the hidden emergency lever underneath the register.

The cash drawer is electronically locked when the Control Lock is in the "Off" position. In addition, the cash drawer is designed with a security lock and when used with the Cash Drawer key, manually locks the cash drawer and prevents electronically opening it by the [#/ST/NS] key or by the hidden emergency lever underneath the register.

The Bill Tray and Coin Tray can easily be removed from the register by lifting up on the open drawer and pulling toward you.

Two sets of keys are provided, one for the Control Lock and one the Cash Drawer/Journal Lock.

The cash drawer will automatically open after completing a

KEYBOARD FUNCTIONS

FIGURE 1: Control Lock and Keyboard Functions

KEYBOARD FUNCTIONS

The following key functions are primarily for cash register entries in REG1 or REG2 mode. Several keys also have other functions in the PRG, X and Z modes which are explained further in the manual.

(1) R Feed - advances the Receipt paper one line and J Feed - advances the Journal paper one line.

(2) Minus/Coupon key [CPN] is used to subtract a specific amount from an individual item.

(3) Quantity and Time key [QTY/DATE] - double function - is used to multiply a number of items entered at one

price and to display the current date.

(4) Minus Percentage Discount key [-%/RA] - double function - (-%) is used to subtract a percentage rate such as

an employee discount from an individual item. The rate can be pre-programmed or manually entered. Received- On-Account key (RA) is used to register dollar amounts placed in the cash drawer that are not part of a sales transaction. Also used to register payments made to a customer's charge account or to declare the starting amount of cash in the drawer for the day.

(5) Plus Percentage [+%/PO] - double function - (+%) is used to add a percentage rate such as a service charge or

gratuity to an individual item. The percentage rate can be pre-programmed or manually entered. Paid-Out key (PO) is used to register dollar amounts taken out of the cash drawer; i.e., petty cash.

(6) Clear key [CLEAR] clears the display to correct an entry before it is processed. Also stops error alarm when

incorrect entries are made.

KEYBOARD FUNCTIONS

(7) Void/Error Correction key [VOID] - 3 functions - Void is used for correcting a particular entry after it is

processed and printed or as the Error Correct function, it is used for deleting the last item entered. Void also functions as a backspace and correct key during programming of alpha descriptions.

(8) Clerk key [CLERK/FS SHIFT] – double function – CLERK is used for entering clerk numbers. FS SHIFT is used

to modify food stamp status.

(9) PLU/Release key [PLU ALT] is used to temporarily override a price which was preset to a PLU number.

(10) PLU key [PLU] allows the numbers from 1 to 1,600 to be used as codes for pre-programming merchandise prices,

to maintain a tally of cost and quantity of the merchandise sold. Each PLU can be programmed with a 12 character description.

(11) Tax key [Tax Shift] adds a tax amount to the sales figure according to the tax rate programmed for this key. The

Tax key is normally used to program a single tax rate required by a particular area or state. It can also be used to override the pre-programmed tax on a department key.

(12) Food Stamp key [Food Stamp] Is used for food stamp tender transactions.

(13) Numeric Input keys (0-9/00/.) are used to input dollar amounts of merchandise sold, to indicate how many times

a particular item repeats, to add and subtract percentages in conjunction with the -% and +% keys, to input department code numbers, to handle figures that require a decimal point and for other numeric value-related entries. Double Zero (00) allows for quick entry of numbers with two or more zeros. Decimal Point (.) is used to enter fractional quantity of items being sold. In all modes, the Decimal Point is not to be used when entering a price.

(14) Department keys [1-20]/[21-40] are used to specify which department the transaction is for. Each department

can represent a category of merchandise sold and can be programmed as taxable or non-taxable. NOTE: The department keys with letters are used in the program mode when programming alpha descriptions.

(15) Department Shift key [DEPT SHIFT] is used to make entries for departments 21-99. Press Dept Shift before

each department entry for departments 21-99. The register goes back to the non-shift mode after each department entry.

(16) Non Tax key [NON TAX] is used when no tax is to be registered for a department that is programmed for tax.

(17) Check key [CHECK] - Check is used to finalize a transaction paid by a check.

KEYBOARD FUNCTIONS

(18) Return key [RETURN] is used for issuing refunds for returned merchandise.

(19) Charge key [CHARGE] is used to finalize a transaction paid by a credit card or can be used to denote an in-

house charge.

(20) Subtotal With Tax key [SUBTOTAL/W/TAX] - double function - Subtotal w/Tax displays the total sales amount,

including sales tax. It is not printed on the register receipt until the sale is finalized by pressing either the [CHECK], [CHARGE], [FOOD STAMP] or [AMT TEND/TOTAL] key. Also can be used to print a second receipt.

(21) Subtotal, No-Sale and Non-Add key [#/ST/NS] - triple function - As the No-Sale key, it opens the drawer without

registering any amounts; for example, to give change. The Non-Add key function allows entering, up to 10 digits, a reference number which prints on sales receipts. As the Subtotal key, it displays and prints the subtotal of a sale without sales tax.

(22) Amount Tendered Total key [AMT TEND/TOTAL] is used to finalize a transaction paid by cash and calculates

the amount of change required from the cash received.

Date and Time Display: Press the [QTY/DATE] key in the register mode to show the date. The date will change to the time when no keys are touched for 30 seconds. The [QTY/DATE] key is a double function key where, during a transaction, it is used to multiply the quantity of items sold where an item is repeated.

LEAVING THE REGISTER PLUGGED IN: Keep the register plugged in and at the "OFF" (Locked) position when not in use. The keyboard is then inoperable and the cash drawer is electronically locked, but a minimum amount of power maintains the programs and transaction data totals.

There is a serial port located on the right side of the register just below the control lock. This port is used to connect to the barcode scanner or to a PC, and can be accessed by using a small screwdriver to remove the protective plate.

DISPLAY WINDOWS

OPERATOR DISPLAYS

Your cash register provides two displays, 1 line alpha and 1 line numeric, which feature large, easy to read fluorescent digits for easy operator viewing. The alpha capacity is 10 digits for character descriptions in both register and programming modes.

Descriptions which appear on the Alpha (Operator) Display:

Discount: Displays when the [-%/RA] key is used to register a percent discount amount. Add On: Displays when the [+%/PO] key is used to register a plus percentage amount. Void/Corr: Displays when the [VOID] key is operated. No Sales: Displays when the [#/ST/NS] key is operated. Refund: Displays when the [RETURN] key is operated. Non Tax: Displays when the [NON TAX] key is operated. Sec Code: Displays if a manager password has been programmed. When this appears, the password

RE-Clerk#: Displays when clerk numbers have been programmed and the clerk system is active. When

SUBTTL: Displays when the [SUBTOTAL W/TAX] or [#ST/NS] key is pressed. Charge: Displays when the [CHARGE] key is used to finalize a sale. Check: Displays when the [CHECK] key is used to finalize a sale. Cash: Displays when the [AMT TEND/TOTAL] key is used to finalize a cash sale. FS SUBTL: Displays when the [FOOD STAMP] key is pressed. Change: Displays when change is due. Error: Displays when the incorrect key is pressed. Press the [CLEAR] key to reset. Coupon: Displays when the [-/CPN] key is operated. R-A: Displays when the [-%/RA] key is used for a received on account function. P-O: Displays when the [+%/PO] key is used for a paid out function.

When ringing up sales, you will also see the department number or PLU number displayed. If a description or name has been programmed, this description will be displayed.

Other descriptions which appear in the Operator (Numeric) Display:

PE: Displays if an error is detected in the printer. P: Displays only when you are in the middle of a programming step. * Cr: Displays when the [CHARGE] key is operated. * CH: Displays when the [CHECK] key is operated. * CA: Displays when the [AMT TEND/TOTAL] key is operated. * C: Displays when change is due. *

* Also appears in the Customer Display.

CUSTOMER DISPLAY

To position the rear customer display, simply pull up and rotate for viewing from any direction. To close, simply turn the display to face the rear of the machine and press down.

must be entered.

this appears, the clerk number must be entered.

INSTALLING THE PAPER ROLL

Your cash register features a heavy-duty thermal printer which uses two rolls of 38mm (1 1/2") standard thermal paper; one roll (left side) is for the customer receipt and the other roll is for the journal record (right side).

INSTALLING THE PAPER ROLL

1. Plug in your cash register and turn the Control Lock Key to the

"REG1" (Register) mode.

2. Open the journal compartment cover, first be sure that the lock

(located on the right side of the journal compartment cover) is unlocked using the Cash Drawer/Journal Lock Key #515. Grip the left side of the journal cover and gently pull upward. Remove the journal cover and set it aside.

3. The Alpha 9180sc holds 2 rolls of paper. The one on the left

side is for customer receipts and the one on the right is for journal recording.

4. Prepare the paper rolls for installation by cutting a smooth edge

for easy feeding through the print head. Lower each roll into the paper roll compartments with the feed coming from under the rolls and toward the front of the register.

5. Feed each roll of paper underneath and behind the feed rollers.

Then press the J FEED (for journal feed) key until approximately 6 inches of paper is advanced. Now thread the journal paper onto the black journal spindle. Manually turn the spindle several times toward the back of the register to take up any excess paper. Next, place the spindle into the spindle support.

6. Press the R FEED key to feed the receipt paper through.

7. IMPORTANT: Be sure to press the BLUE lever, located to the right of the two printers, back (towards the back of the unit) all the way down until it locks down in the lowest position.

8. Replace the journal cover and thread the customer receipt paper through the opening in the journal cover. Press the R FEED key to feed the receipt paper through the journal cover opening.

IMPORTANT NOTE:

After replacing the paper roll press the [CLEAR] key to remove the “PAPER END” message from the display. If the message does not disappear, be sure paper is fed through both printers and successfully feeds when the J FEED and R FEED keys are pressed. Also, check that the BLUE lever on the right-side of the printer assembly is pushed back, all the way down and locked in the lowest position.

QUICK START

The Quick Start program is designed to help you quickly "get started" with the basics you need to run your cash register. It covers only very basic programming of the Decimal Point, Rounding, Date, Time, Tax Rate and Department Status for taxing or non-taxing. Follow the Quick Start straight through, however, skip any steps which are not required for your business needs. As you follow the Quick Start Program, the printed information on the receipt tapes may not correspond to the information you are programming. Once the Quick Start is completed, a program confirmation report can be taken to review your results. As you go through the Quick Start, if an error tone sounds,

PRESS the [CLEAR] key and continue by repeating the step you are attempting to program.

NOTE: It is not necessary to repeat the entire Quick Start program if you wish to update or change a step at any time. Therefore, maintain your owner's manual in a safe place for all future programming.

When referring to the numeric keypad (keys with the numbers 0 through 9), the numbers will be displayed in parenthesis. For example, press the number (5).

When referring to the other operational keys, they will be shown in brackets. For example, press the [AMT TEND/TOTAL] key.

IMPORTANT: Read Unpacking Your Cash Register and Set Up (Page 1), Getting To Know Your Cash Register (Page 2), Control Lock System (Page 4), Keyboard Functions (Pages 5-7), Display Windows (Page 8), and Paper Roll (Page 9).

FOLLOW THE QUICK START ON THE NEXT PAGE.

QUICK START

QUICK START: ROYAL ALPHA 9180SC

Please be aware: As you follow the Quick Start Program, the printed information on the receipt tapes may not correspond to the information you are programming. To verify your results, we suggest printing a Program Confirmation Report. See page 13 for details.

1. Insert the Program key (PRG, 427-023) in the Control Lock and turn to the "PRG" program position.

2. To set the DECIMAL POINT to two places - U.S. standard: Using the gray numeric keys ENTER (2), then PRESS [-%/RA].

Important: In the "REG" (REGISTER) mode, it is not necessary to press the decimal point when ringing up a price.

3. To set the ROUNDING to the nearest whole number - U.S. standard: Using the gray numeric keys ENTER (50), then PRESS [CHARGE].

4. To set the DATE, use month-day-year format. Example: For January 24, 1999: Using the gray numeric keys ENTER (012499), then PRESS [#/ST/NS].

5. To set the CURRENT TIME, use military time. Example: To set 10:15 A.M.: Using the gray numeric keys ENTER (1015), then PRESS [QTY/DATE].

* Reminder: To convert to military time, add the number 12 to every hour after 12:00 noon. For example, to set 1:15 P.M. ENTER (1315). Although the time is programmed using the 24 hour time format, the time can print in the 12 hour format (see Flag 18, Page 36).

6. To set a single fixed TAX RATE: If a mistake is made at any time while programming the sales tax, or you receive an error tone, press CLEAR and start over with Step A.

A. Using the gray numeric keys ENTER (1), PRESS [TAX SHIFT].

B. ENTER the TAX RATE as a 4 digit number, then PRESS [AMT TEND/TOTAL].

Example: If your state tax rate is 6%: Using the gray numeric keys ENTER (6000), then PRESS [AMT TEND/TOTAL].

Note: A tax rate of 6.5% will program as (6500). If you wish to program a second or third tax rate see Pages 22 for details.

(Quick Start is continued on the next page)

**.

QUICK START

QUICK START: ROYAL ALPHA 9180SC

7. DEPARTMENT PROGRAMMING: Includes making Departments taxable or nontaxable and pre-set pricing and descriptions.

(Please note that the factory default setting of all departments is non-taxable)

a) To program a Department as taxable: Using the gray numeric keys ENTER (00001), PRESS [SUBTOTAL/W/TAX], ENTER the (PRICE*), PRESS a [DEPARTMENT] key, ENTER a DEPARTMENT DESCRIPTION using the alpha keyboard (Department keys) or the Alpha Numeric Code Chart if needed (see Page 41), then PRESS [CHECK] Repeat this step for each Department you wish to tax. Then PRESS the [AMT TEND/TOTAL] key.

b) To program a Department as non-taxable: Using the gray numeric keys ENTER (00000), PRESS [SUBTOTAL/W/TAX], ENTER the (PRICE*), PRESS a

[DEPARTMENT] key, ENTER a DEPARTMENT DESCRIPTION using the alpha department keys, then PRESS [CHECK]**. Repeat this step for each Department you wish to charge no tax. Then PRESS the [AMT TEND/TOTAL] key.

* Enter a pre-set price or "0" if no pre-set price is desired.

** If you do not wish to enter a description at this time, after pressing the [DEPARTMENT] key, PRESS the [AMT TEND/TOTAL] key. To program a description at a later time, refer to the procedure on Page

26.

(Continued)

AFTER QUICK START

PROGRAM CONFIRMATION REPORT

Now that Quick Start programming is complete, check your results by maintaining the key in the "PRG" mode: PRESS (999999), then PRESS the [AMT TEND/TOTAL] key. After the Program Confirmation Report prints, press the feed key

to advance the complete report out of the machine.

Your tape should look similar to the Program Confirmation Report shown below. Note: The Date, Time, Tax Rate and Department Status will reflect the information based upon your input. If an error is made during programming, repeat only the step in question. For example, if only the tax rate is incorrect, just re-program the tax - you do not need to re-set the time, date, etc. For more details of the symbols printed in the Program Confirmation Report see Page 46.

┌───────────────────────────┐ │ │ │ *********************** │ │ * YOUR RECEIPT * │ │ * THANK YOU * ─┼─ STORE LOGO OR MESSAGE │ * * │ │ *********************** │ DATE ─┼─ 01-24-99 MC #:0000 ───┼─ MACHINE NUMBER │ │┌ PRE-SET PRICE of $1.00 in Dept. 1 ┌─┼─ DEPT 1.00T1─┼┴ T1 represents a tax status programmed with single tax rate │ │ 00001 ───┼─ DEPARTMENT STATUS - shows Tax Rate 1 programmed for Dept. 1 │ │ DEPT 2 2.00 ───┼─ PRE-SET PRICE of $2.00 in Dept. 2 │ │ 00000 ───┼─ DEPARTMENT STATUS - shows no tax associated in Dept. 2 │ │ DEPT 3 0.00 │ (all 99 departments will always print showing taxable or │ │ 00000 │ non-taxable status) │ │ DEPT 4 0.00 │ │ │ 00000 │ │ │ DEPT 5 0.00 │ DEPARTMENTS ──┤ │ 00000 │ (all 99 departments│ │ DEPT 6 0.00 │ will print the │ │ 00000 │ Dept # or name, if │ │ DEPT 7 0.00 │ programmed │ │ 00000 │ │ │ DEPT 8 0.00 │ │ │ 00000 │ │ │ DEPT 9 0.00 │ │ │ 00000 │ │ │ DEPT 10 0.00 │ │ │ | 00000 │ │ │ | | │ │ │ | | │ └─┼─ DEPT 99 0.00 │ │ 00000 │ │ COUPON 000- ──┼─ COUPON STATUS (Tax Status not programmed) │ 1.04T1 ─┼┬ TAX 1 RATE (fixed rate programmed) │ 60.00T1 ─┼┘ │ 0.00T2 ─┼─ TAX 2 RATE (not programmed) │ 0.00T3 ─┼─ TAX 3 RATE (not programmed) │ 0.00T4 ─┼─ TAX 4 RATE (not programmed) │ DISCOUNT 0.00%- ─┼─ PERCENT DISCOUNT (not programmed) │ ADD ON 0.00%+ ─┼─ PLUS PERCENTAGE (not programmed) │ CHARGE 50 ───┼─ ROUNDING STATUS (set at 50) FLAG OPTION STATUS ──┼─ VOID/CORR 0000000000 │ (a total of 35 flag │ 0000100100 │ options will print at│ 0000001101 │ either "0" or "1", │ 0000 │ depending upon the │ ----------------------- │ program setting) │ AM 9-05 0066 ───┼─ TRANSACTION NUMBER │ │ │ └────────────┼──────────────┘ │ TIME

(Continue to the next page)

BEFORE GOING TO THE REGISTER MODE

Your Royal cash register offers many additional features not covered in the Quick Start programming. Please note that all programming options are covered in the Advanced Programming section of this manual, even those singled out for use in the Quick Start. Please review a few of the additional programming options available on this register described below which you may choose to add to your basic Quick Start set up. For quick reference, the page numbers are noted by each feature presented:

PROGRAMMING STORE LOGO, COMMERCIAL MESSAGE, DEPARTMENT, PLU and CLERK DESCRIPTIONS: Program your own store name, phone number and commercial message to print on your customers' receipts. Each department and PLU can have a 12 character description (see Pages 27 and 33).

TRAINING MODE (Page 34): Designed to help you get acquainted with the register mode and allows a place for practicing transaction examples without affecting machine totals. Since the Training Mode does not record any transactions performed while in the register mode, it is ideal for beginners. Once activated, no activity can be performed in the "PRG", "X" or "Z" modes unless you exit the training mode.

TRANSACTION EXAMPLES (Pages 46-63): Simple transaction examples are provided for use in the register mode. This section will cover a cash sale, check sale, charge sale, tendering change, multiple items, PLU sale, split tendering, voiding, as well as other frequently used functions. Be sure to have the key in the "REG1" or "REG2" (register) mode when following the transaction examples. Suggestion: Practice the transaction examples after activating the

Training Mode described above.

CLERK NUMBERS (Page 16): Clerk numbers can be used to monitor sales of 30 individual employees. Each clerk can

be programmed with a 20 character description (see Page 16.)

MANAGER PASSWORDS (Page 18): A password can be assigned for the "PRG" and "Z" modes; and a different password can be assigned for the "X" mode.

FLAG OPTIONS (Pages 35-37): A total of 35 system programming options are offered on this cash register. They are preset by the factory to accommodate many of the most commonly used selections. These options can be changed to meet your individual needs.

ADVANCED PROGRAMMING

The options provided by the Advanced Programming are designed to let you customize your cash register operations, sales entry printouts, and management reports to meet your individual business requirements. The Advanced Programming can be used to further add options not covered by the Quick Start Program. Skip any or all sections which are not required in setting up your cash register. Note: During the programming, if an error tone sounds, PRESS the

[CLEAR] key then continue by repeating the step you are attempting to program. Note: It is not necessary to reprogram all options when you wish to update or change a step at any time. Therefore, maintain your owner's manual in a safe place for all future programming.

The programming of the cash register consists of the following features:

Clerks Numbers Minus Percentage Discount (-%/RA) 2 Manager Passwords Plus Percentage (+%/PO) Date Price Look-Up (PLU) Time Clock Training Mode Machine Number Grand Total Preset Decimal Point Transaction Number Preset Rounding Z1 and Z2 Counter Preset 4 Tax Rates Flag Options Department Status Programming Confirmation Report Department Programming PLU Confirmation Report Coupon Discount (CPN) Management Reports (X/Z)

Note: The letter "P" is often displayed during programming procedures.

Once programming is completed, there are two Confirmation Reports available to check your results. A programming Confirmation Report lists all options that are programmed and a Program PLU Confirmation Report lists all the PLUs which are programmed.

CLERK NUMBERS

A total of 30 Clerk Numbers are available for monitoring sales of individual employees. Each Clerk Number can be programmed with an 20 character name (this procedure is covered in the next section on Page 16). The Clerk Numbers are designed to be used in the REGISTER modes ("REG1" and "REG2") only. To obtain sales totals of each clerk, a Clerk Report is available in both the "X" and "Z" modes. Note: If Clerk Numbers are not programmed, the cash register will still print Clerk One's number on every transaction receipt. Extra Security Option: If desired, a procedure is offered to require entry of a Clerk Number before every transaction, for details see Flag 20, Option 1, Pages 36.

TO PROGRAM CLERK NUMBERS

"PRG" + (444444) + [AMT TEND/TOTAL] + [CLERK #) + (SECURITY #) + [CLERK/FS SHIFT] + [CLEAR]

1 to 30 000-1,600

Repeat for each clerk

Example: For Clerk #1, Security # is 000:

1. Turn the key to the "PRG" (PROGRAM) position.

2. If a PRG/Z manager password has been programmed, ENTER the (PASSWORD #), then PRESS the [CLERK/FS SHIFT] key, or if you did not program a PRG/Z manager password, go to Step 3.

3. ENTER (444444), then PRESS the [AMT TEND/TOTAL] key. The letter "C" will display in the Customer Display and "Clerk Pass" will appear on the Alpha Display until Step 6 is completed.

4. ENTER (1) for Clerk #1, then ENTER (000) for the Security # and PRESS the [CLERK/FS SHIFT] key.

5. Repeat Step 4 for programming Clerks 2 through 30.

6. PRESS the [CLEAR] key to finalize.

7. When programming Clerk Numbers is complete, you must first activate the Clerk System by selecting Option #1 on Flag 12. This option will tell you to do the following: ENTER (12)(1), then PRESS the [VOID] key.

NOTE: If a mistake occurs during the programming of the Clerk Numbers, PRESS the [CLEAR] key and begin

again with Step 3.

TO PROGRAM A CLERK NAME

"PRG" + (Clerk #) + [RETURN] + (Enter Name) + [CHECK]

(1-30) (20 characters - max.)

(alphabet can be input through department keys)

Example: For Clerk #1, program name as Sally Smith:

1. Turn the key to the "PRG" (PROGRAM) position.

2. If a PRG/Z manager password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did not program a PRG/Z manager password, go to Step 3.

3. ENTER (1) for Clerk #1, then PRESS the [RETURN] key.

4. Input name, up to 20 characters, using the alpha keyboard (Department keys) or Alphanumeric Code Chart (see Page 40). Remember, the Department Shift key accesses the letters in the lower green section of the Department keys. As you enter the name, the characters appear on the display. If you need a space to separate the first name and last name, use the code (0, 0) to program the space.

5. PRESS the [CHECK] key to finalize.

CLERK NUMBERS

TO USE CLERK NUMBERS

Example: If Clerk #1 is 1000:

1. Turn the key to the "REG1"or "REG2" (REGISTER) position.

2. ENTER (1), then PRESS the [CLERK/FS SHIFT] key.

3. ENTER (000) (three dashes “–“ will appear in the display to keep the password secure), then PRESS the [CHECK] key. The clerk name will appear on the alpha display.

4. The cash register is now ready for operation.

The first 2 digits of the display will display the Clerk Number when entered and the alpha display will show the clerk name.

CLERK ERROR MESSAGE

If you see the prompt "RE-CLERK #" and the error tone sounds, clerk numbers have been programmed and the clerk system is activated. Enter a clerk number and press [CLERK/FS SHIFT] to proceed.

"REG" + (CLERK #) + [CLERK/FS SHIFT]

4 digit #

MANAGER PASSWORDS

Two Manager Passwords are available as an added measure; one password accesses only the "PRG" (PROGRAM) and "Z" modes and the second accesses only the "X" mode. The Manager Password resets every time it is used, therefore once a password has been programmed, it must be entered every time you access the program mode or before every "X" or "Z" reading is taken.

TO PROGRAM THE "X" MANAGER PASSWORD

CAUTION: Please write your passwords down in a safe place. If the passwords are forgotten, a FULL SYSTEM CLEAR procedure will be necessary. A Full System Clear will erase all transaction data and programming. For details on the Full System Clear see Page 74.

"PRG" + (222222) + [AMT TEND/TOTAL] + (MANAGER PASSWORD #) + [NON TAX]

4 digit #

Example: If the "X" password is 1212:

1. Turn the key to the "PRG" (PROGRAM) position.

2. ENTER (222222), then PRESS the [AMT TEND/TOTAL] key. The "X Pass" prompt and the letter "P" will display until Step 3 is completed.

3. ENTER (1212), then PRESS the [NON TAX] key.

TO PROGRAM THE PRG/Z MANAGER PASSWORD

"PRG" + (111111) + [AMT TEND/TOTAL] + (MANAGER PASSWORD #) + [NON TAX]

4 digit #

Example: If the PRG/Z password is 1313:

1. Turn the key to the "PRG" (PROGRAM) position.

2. ENTER (111111), then PRESS the [AMT TEND/TOTAL] key. The "PRG/Z Pass" prompt and the letter "P" will display until Step 3 is completed.

3. ENTER (1313), then PRESS the [NON TAX] key.

NOTE: If the Manager Password is programmed as (0000), the machine will not acknowledge this password.

TO USE THE MANAGER PASSWORDS

"PRG" or "X" or "Z" + (MANAGER PASSWORD #) + [CHECK]

4 digit #

A. Example: Access the "X" mode, the Manager Password is 1212:

1. Turn the key to the "X" mode.

2. ENTER (1212), then PRESS the [CHECK] key.

3. You are now ready to take an "X" Report.

B. Example: Access the PRG/Z modes, the Manager Password is 1313:

1. Turn the key to the "PRG" (PROGRAM) or "Z" mode as needed.

2. ENTER (1313), then PRESS the [CHECK] key.

3. You are now ready to program or take any reports based on your selection in Step 1.

DATE/TIME/MACHINE NUMBER

The DATE is designed to roll over automatically every day and prints in the month-day-year format. Extra Option: If desired, a procedure is offered to eliminate the date from printing on the transaction receipts, for details see Flag 8, Option 1, on Page 35. The date format can also be changed to print day-month-year (see Flag 4, Page 35.)

TO PROGRAM THE DATE

Example: To program January 24, 1999:

1. Turn the key to the "PRG" (PROGRAM) position.

2. If a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did not program a PRG/Z Manager Password, go to Step 3.

3. ENTER (012499), then PRESS the [#/ST/NS] key.

The TIME is designed to use military time. REMINDER: To convert to military time, add the number 12 to every hour. Example: 1:15 P.M. will program as (1315). Extra Option: If desired, a procedure is offered to eliminate the time from printing on transaction receipts, for details see Flag 9, Option 1, on Page 35.

TO PROGRAM THE TIME

The time can print in either the 12 or 24 hour format. The default setting is to print in the 12 hour mode which is the preferred U.S. setting. To change to the 24 hour format, see Flag 18 on Page 36.

"PRG" + (MONTH-DAY-YEAR) + [#/ST/NS]

6 digit #

"PRG" + (HOUR, MINUTES) + [QTY/DATE]

4 digit #

Example: To program 10:15 A.M.:

1. Turn the key to the "PRG" (PROGRAM) position.

2. If a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did not program a PRG/Z Manager Password, go to Step 3.

3. ENTER (1015), then PRESS the [QTY/DATE] key.

The MACHINE NUMBER is designed to assign each cash register its own identifying number. The Machine Number prints on all receipts/journal records, and management reports.

TO PROGRAM THE MACHINE NUMBER

"PRG" + (MACHINE #) + [+%/PO]

4 digit #

Example: Program the cash register number to be 1234:

1. Turn the key to the "PRG" (PROGRAM) position.

2. If a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did not program a PRG/Z Manager Password, go to Step 3.

3. ENTER (1234), then PRESS the [+%/PO] key.

Confirmation Report: To check your results, a Program Confirmation Report is available. For details see Page 44.

DECIMAL POINT/ROUNDING

The DECIMAL POINT is set by selecting from the following 4 options:

Number Selection

(zero decimal point) 0 = $ X (one decimal point) 1 = $ X.X (two decimal point) 2 = $ X.XX (U.S. Standard) (three decimal point) 3 = $ X.XXX

TO PROGRAM THE DECIMAL POINT

"PRG" + (DECIMAL POINT #) + [-%/RA]

1 digit #

Example: Program the Decimal Point for Option $X.XX (two decimal places, normally used in the United States):

1. Turn the key to the "PRG" (PROGRAM) position.

2. If a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did not program a PRG/Z Manager Password, go to Step 3.

3. ENTER (2), then PRESS the [-%/RA] key.

Important: In the REGISTER modes ("REG1" and "REG2") it is not necessary to press the decimal point

when ringing up a price. An error tone will sound if used.

ROUNDING is used to round off figures to the nearest whole numbers. Choose from the following 3 options to select the

rounding as needed:

Number Selection

00 = Rounds Numbers from .1 - .4 to 0 50 = Rounds Numbers from .5 - .9 to 1 (U.S. Standard) 99 = Rounds Numbers from .1 - .9 to 1

"PRG" + (ROUNDING #) + [CHARGE]

2 digit #

Example: Program Rounding to 50 (normally used in the United States):

1. Turn the key to the "PRG" (PROGRAM) position.

2. If a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did not program a PRG/Z Manager Password, go to Step 3.

3. ENTER (50), then PRESS the [CHARGE] key.

Confirmation Report: To check your results, a Program Confirmation Report is available. For details see Page 44.

TAX RATE

Four different tax rates can be programmed on your cash register. Each tax rate can be linked directly to a Department key or by pressing the [TAX SHIFT] or [FOOD STAMP] keys before ringing up an entry. Extra Option: If desired, a procedure is offered to eliminate the tax rate from printing on transaction receipts, for details see Flag 6, Option 1, on Page 35.

Each Tax Rate can be programmed as follows:

a. As an ADD-ON RATE (used in the USA) - which means the tax amount prints separately on the receipt. Add-on

Tax is most common in the United States. Add-on Tax can be programmed as either a fixed-rate which charges tax based on a percentage, or using the tax table codes, which is a calculation based on an approved tax chart issued by your local or state government.

b. VAT (Value Added Tax) which means that the tax amount is included in the price of the item. c. CANADIAN TAX SYSTEM - allows the programming of GST/PST tax system required in Canada. For

Canadian tax programming, see Appendix III.

TO PROGRAM A SINGLE FIXED TAX RATE

"PRG" + TAX # + [TAX SHIFT] + (TAX RATE) + [AMT TEND/TOTAL]

Note: If a mistake is made or an error tone sounds during programming the sales tax, press [CLEAR] and start over

with Step 3.

Example: To program a tax rate of 6%:

1. Turn the key to the "PRG" (PROGRAM) position.

2. If a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did not program a PRG/Z Manager Password, go to Step 3.

3. ENTER (1), then PRESS the [TAX SHIFT] key.

4. ENTER (6000), then PRESS the [AMT TEND/TOTAL] key.

Note: The Alpha 9180sc will default to a base tax amount of 10 cents. The base tax amount is the maximum

point where no tax is charged. If your state is other than 10 cents, go to Appendix 1, Page 1-g.

(1-4)

TO PROGRAM A SECOND FIXED TAX RATE

4 digit #

"PRG" + TAX # + [TAX SHIFT] + (TAX RATE) + [AMT TEND/TOTAL]

Note: If a mistake is made or an error tone sounds during programming the sales tax, press [CLEAR] and start over

with Step 3.

1. Turn the key to the "PRG" (PROGRAM) position.

2. If a PRG/Z Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CHECK] key, or if you did not program a PRG/Z Manager Password, go to Step 3.

3. ENTER (2), then PRESS the [TAX SHIFT] key.

4. ENTER (7000), then PRESS the [AMT TEND/TOTAL] key.

(1-4)

4 digit #

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Royal Alpha 9180sc User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual