Royal ALPHA583CX User Manual.pdf

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Contents

1 Welcome

 

Before Starting.....................................................................................................................................................

1

What is in the Box? .............................................................................................................................................

2

Important Phone Numbers .............................................................................................................................

2

2 Getting Started

 

Plugging in and Putting in the Batteries ....................................................................................................

3

Installing the Paper Roll....................................................................................................................................

5

Installing the Barcode Reader .....................................................................................................................

6

Setting the Date And Time..............................................................................................................................

7

Programming the Sales Tax ............................................................................................................................

8

Programming Department Keys ...................................................................................................................

9

3 Getting To Know the Cash Register

 

Opening and Closing the Customer Display ..........................................................................................

10

Using the Mode Key Area ..............................................................................................................................

12

Using the Keyboard .........................................................................................................................................

13

Using the Cash Drawer ...................................................................................................................................

14

Using the Accessory Drawer .........................................................................................................................

15

Contents

 

4 Setting Up Your Cash Register - the Basics

 

Using the Displays ...........................................................................................................................................

16

The Clerk Display...........................................................................................................................................

17

Setting Alphanumeric Descriptions ..........................................................................................................

17

Alphanumeric Code Chart .........................................................................................................................

18

Using Single Width Characters.................................................................................................................

20

About Programming Numbers in Logo Messages............................................................................

20

Using Double Wide Characters ................................................................................................................

20

Programming a Store Logo or a Commercial Message...................................................................

21

Setting the Commercial Message in the Footer.................................................................................

24

Setting Clerk Numbers and Names ...........................................................................................................

25

Using the Clerk System ...............................................................................................................................

27

Setting the Machine Number ......................................................................................................................

27

Setting X and Manager Passwords ............................................................................................................

28

Printing the Quick Start Program Confirmation Report.....................................................................

29

Before Going to Register Mode...................................................................................................................

30

Error Codes .........................................................................................................................................................

31

Clearing an Error............................................................................................................................................

31

5 Setting Up Your Cash Register - Advanced

 

Programming Department Keys.................................................................................................................

34

Setting Standard and Gallonage Mode.................................................................................................

36

Programming Multiple and Single Items .............................................................................................

36

Programming High Digit Lock-out (HDLO)..........................................................................................

36

Programming Tax Status ............................................................................................................................

37

Programming Department Preset Price ...............................................................................................

38

Assigning Department Number Keys ....................................................................................................

38

Programming Department Names.........................................................................................................

39

Programming Scrolling Messages .............................................................................................................

42

Programming Scrolling Message Display Times...................................................................................

43

Setting the Off Message .............................................................................................................................

43

Setting the Mode Message........................................................................................................................

44

Setting the Sales Message Start and Stop Times...............................................................................

44

Setting the Idle Messages ..........................................................................................................................

45

Setting the Amount of Time Letters Appear in the Display...........................................................

46

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Alpha 583cx User’s Guide

 

Contents

Programming the Credit Keys......................................................................................................................

46

Programming PLU Descriptions..................................................................................................................

48

Programming PLUs without a Barcode Reader ..................................................................................

48

Programming PLUs with the Barcode Reader.....................................................................................

49

Setting the Decimal Points............................................................................................................................

50

Setting the Rounding Rates ..........................................................................................................................

51

Programming Discounts ................................................................................................................................

51

Programming Minus Percentage Discounts ........................................................................................

51

Programming Coupon Discounts ............................................................................................................

52

Programming Plus Percentage Add-ons...............................................................................................

55

Programming Flag Options...........................................................................................................................

56

6 Ringing up Sales and Using Training Mode

 

Ringing up Sales................................................................................................................................................

62

Ringing up Sales with the Barcode Reader...........................................................................................

64

Using Training Mode .......................................................................................................................................

64

7 Programming Complex Tax Rates

 

Setting the Tax Rates.......................................................................................................................................

67

8 Running Reports

 

Running the Program Confirmation Report ...........................................................................................

70

Running the Department Confirmation Report ....................................................................................

72

Running the PLU Confirmation Report.....................................................................................................

72

Running the Department Sales Report.....................................................................................................

73

Running Management Reports ...................................................................................................................

73

About X Readings ..........................................................................................................................................

74

About Z Readings ..........................................................................................................................................

74

About Management Reports.....................................................................................................................

75

Running a Cash-In-Drawer Report...........................................................................................................

75

Running a Clerk Report................................................................................................................................

76

Running a Financial Report ........................................................................................................................

76

Financial Report Example ...........................................................................................................................

77

Running an Hourly Report..........................................................................................................................

79

Running PLU Reports....................................................................................................................................

80

Alpha 583cx User’s Guide

iii

Contents

 

9

Maintenance and Options

 

 

Optional Accessories.......................................................................................................................................

82

 

Installing a New Paper Roll ...........................................................................................................................

82

 

Using the Battery System ..............................................................................................................................

83

 

Ordering Accessories......................................................................................................................................

85

10

Troubleshooting

 

 

Error Codes .........................................................................................................................................................

86

 

I Hear an Error Beep......................................................................................................................................

86

 

Sec code error appears in PRG, X OR Z modes ...................................................................................

87

 

If Clerk E12 Displays In REG 1 or REG 2 Modes....................................................................................

87

 

PE Printer Error ..................................................................................................................................................

87

 

The Register Does Not Work at All.............................................................................................................

88

 

Opening the Drawer When There is no Power......................................................................................

88

 

Half System Clear .............................................................................................................................................

89

 

Full System Clear ..............................................................................................................................................

89

 

If Nothing Helps................................................................................................................................................

89

11

Examples

 

 

Sample Receipt ..............................................................................................................................................

92

 

Transaction Codes ...........................................................................................................................................

93

 

Adding Tax to a Non-Taxable Department.............................................................................................

94

 

Cash Sale With Tendering Change ............................................................................................................

94

 

Cash Sale Without Tendering Change......................................................................................................

95

 

Charge Sale.........................................................................................................................................................

95

 

Coupon Discount Sale....................................................................................................................................

96

 

Credit Return......................................................................................................................................................

97

 

Credit Sale...........................................................................................................................................................

97

 

Dept Shift Key....................................................................................................................................................

97

 

Exempting Tax On An Item...........................................................................................................................

98

 

Exempting Tax on the Entire Sale ..............................................................................................................

98

 

Gallonage Sales Transaction ........................................................................................................................

99

 

Minus Percentage Discount Sale................................................................................................................

99

 

Multiplication of a Department Unit Price............................................................................................

100

 

Multiplication Sale .........................................................................................................................................

100

 

Multiplying By A Fraction............................................................................................................................

101

iv

 

Alpha 583cx User’s Guide

 

Contents

No-Sale Function............................................................................................................................................

101

Overriding a PLU Sale...................................................................................................................................

102

Paid-Out Sale...................................................................................................................................................

102

PLU Sale.............................................................................................................................................................

102

PLU Sale With PLU Description .................................................................................................................

103

Plus Percentage Sale.....................................................................................................................................

103

Received-On-Account Sale.........................................................................................................................

104

Registering A Department Unit Price .....................................................................................................

104

Registering A Reference Number ............................................................................................................

104

Return Sale .......................................................................................................................................................

105

Split Tendering Sale ......................................................................................................................................

105

Temporarily Overriding a PLU Price........................................................................................................

106

Use the Error-Correct /Void Key................................................................................................................

106

Voiding A Coupon Sale................................................................................................................................

107

Voiding a Department Preset Price.........................................................................................................

107

Voiding a Department Preset with a Coupon Discount ..................................................................

108

Voiding a Department Preset with a Minus Percentage Discount ..............................................

108

Voiding A Minus Percentage Discount Sale.........................................................................................

109

Voiding a Multiplication of a Department Preset Price....................................................................

109

Voiding A Multiplication Sale ....................................................................................................................

110

Voiding a PLU Multiplication Sale............................................................................................................

110

Voiding a PLU Sale.........................................................................................................................................

111

Voiding a PLU Sale with a Coupon Discount .......................................................................................

111

Voiding a Plu Sale with a Minus Percentage Discount.....................................................................

112

Voiding a PLU Sale with a Plus Percentage Rate ................................................................................

112

Voiding a Plus Percentage Sale.................................................................................................................

113

Voiding A Sale .................................................................................................................................................

113

A Calculating State Tax Table Codes ..............................................................

114

Calculating Your Tax.....................................................................................................................................

114

Example Tax Chart......................................................................................................................................

118

The Worksheet .............................................................................................................................................

119

Programming the State Tax .......................................................................................................................

120

Alpha 583cx User’s Guide

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Contents

 

B GST/PST System for Canada..........................................................................

121

Canadian Tax Programming Example ....................................................................................................

121

C Product Information ......................................................................................

124

Specifications and Safety ............................................................................................................................

124

Safety Notice....................................................................................................................................................

125

Limited Warranty............................................................................................................................................

126

Description Tables .........................................................................................................................................

127

Index ....................................................................................................................

130

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Alpha 583cx User’s Guide

CHAPTER 1

Welcome

Congratulations on purchasing your new Royal cash register! This register is designed to be easy to use, helping you to focus on running your business.

Before Starting

Before you start using this manual to set up and customize your cash register, you should know the following.

When you need to press a key, you see a picture of the key you need to press and the name of the key is in another font. For example:

1If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

If you need to type something in the round Number keys area, what you need to type is shown in a special font. For example:

2 Using the round Number keys, press 444444 and then press the

Amount Tend Total key.

Alpha 583cx User’s Guide

Chapter 1: Welcome

What is in the Box?

Look for and unwrap the following:

Cash Register

1 starter roll of standard thermal paper, Royal Reorder Number 013127 (57.5mm).

The black Journal spindle in the packing material.

4 standard AA (1.5 volt) batteries for the memory back-up system.

1 set of keys, consisting of:

2 Cash Drawer/Journal Lock keys (515).

2 PRG Program keys (427-023).

2 REG Register keys (427-024).

2 Z keys (427-012).

Important Phone Numbers

If you need help or want to order additional supplies, use the following contact information.

Customer Service:

1-800-272-6229 (USA)

 

1-888-266-9380 (Canada)

Ordering Supplies:

1-888-261-4555

Website:

www.royal.com

To order items, see Ordering Accessories on page 85.

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Alpha 583cx User’s Guide

CHAPTER 2

Getting Started

Setting up your cash register consists of the following steps:

Plugging in and Putting in the Batteries

Installing the Paper Roll

Setting the Date And Time

Programming the Sales Tax

Setting at least 2 Department Keys

Do all the steps to make sure you have your cash register set up correctly.

When you are done with this chapter, see the chapter called Getting To Know the Cash Register, starting on page 10 and the chapter called Setting Up Your Cash Register - the Basics, starting on page 16 for more information about your cash register.

Plugging in and Putting in the Batteries

Make sure that you plug the cash register into the electrical outlet before you put in the batteries.

Caution

If you put the batteries in first, they can damage the cash register.

Do not use this cash register outdoors in the rain or near any source of liquid.

Alpha 583cx User’s Guide

Chapter 2: Getting Started

To get the cash register ready to use

1Remove the cash register and the parts from the box. Store the box and packing material in a safe, dry place. If you need to move the register in the future, you can put it back in the box.

2Remove the tape holding the parts of the cash register in place. For example, there may be tape on the back of the Journal Compartment Cover.

3Put the register on a hard, level surface, away from rain and spilled drinks. A hard level surface makes it easier for the cash drawer to go in and out smoothly.

Do not put the register on a porous surface. Depending on the surface or any cleaning solution used on the surface, the rubber feet may leave marks on the surface. Do not place the register on any valuable surface, such as antique or fine wood tables, desks, and so on.

4Plug the cash register into a standard three-hole electrical wall outlet. (115-120 volt, 60 hertz). Make sure the electrical cord is not going to get tripped over or accidentally pulled from the electrical outlet.

Put the cash register on an electrical circuit with no other electrical device or appliance. Other appliances can overload the circuit or cause electrical interference with the cash register. It is best that you use a circuit without other appliances already on it.

5Install the memory backup batteries.

Open the Journal Compartment cover. Unlock the compartment cover with the Cash Drawer/Journal Lock key #515. Grip the left side of the journal cover and gently pull upward. Remove the cover and put it aside.

Remove the battery cover, located in the rear left section of the compartment. Press the indentation at the bottom of the cover and slide up. See the graphic to the right for details.

Put the batteries in the slots. Make sure that the positive and negative ends are in the right place. The batteries have a little plus (positive) and minus (negative) sign on each end to help you.

Replace the battery cover by sliding it back down into position.

Press here and slide up

6Now you are ready to put the paper in the cash register and set the time and the date. See the next section for more information.

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Alpha 583cx User’s Guide

Installing the Paper Roll

Installing the Paper Roll

Your cash register has a thermal printer that prints receipts for the customer or a journal tape. You can use 2¼ inch (57.5 mm) wide standard thermal register paper.

To install the paper roll

1Insert the PRG key and turn it to either REG1 or REG2.

If you need a customer receipt, turn the Mode key to the REG1 position.

If you do not need a customer receipt, turn the mode key to the REG2 position.

2Unlock and open the Journal Compartment Cover. Grip the left side of the cover and gently pull upward. Remove the Journal Compartment Cover and set aside.

3Remove the Journal

Takeup spindle. Place the paper roll in the little round area at the bottom of the compartment. Make sure the paper feeds out from the bottom of the roll, towards the front of the cash register.

4 Grab the small handle on the right

Handle

of the print roller. Push the little

 

handle towards the back of the cash

 

register and raise the roller bar up.

 

5Lay the end of the paper across the printer as shown. Move the print roller down onto the paper and snap into place. Make sure both sides are snapped down.

Press the Feed key until the paper catches and moves through the printer.

6Do one of the following:

Alpha 583cx User’s Guide

5

Chapter 2: Getting Started

If you do not need to print receipts: Place the black plastic Journal Takeup spindle on its grooves above the Battery compartment. The spindle sits above the paper roll. Press the Feed key to move the paper through the printer about 10-12 inches. Push the paper through one of the narrow openings in the center of the Journal Takeup spindle. Press the Feed key until the paper catches and begins to wind securely around the Journal Takeup spindle. Replace the Journal Compartment Cover.

If you want to print receipts:

Put the customer receipt paper in the receipt window of the Journal Compartment Cover. Make sure you get the paper in the little guides in the window. Use the Cash Drawer/Journal Lock key #515 to lock it.

Installing the Barcode Reader

Your cash register optionally comes with a barcode reader. It allows you to scan items with a UPC symbols, instead of using the keyboard to type the PLU number. If you want to order the barcode reader, contact Royal.

The barcode reader plugs into the port on the lower right side of the cash register. Use the directions below to install it.

To install and program the barcode reader

1Unpack the reader from the box.

2Turn the Mode key to OFF.

3Locate the port for the scanner on the lower right side of the cash register. Plug the reader into the port.

4Now you can program the barcode reader so that you can scan UPC symbols to ring up items. For

specifics, see Programming PLUs with the Barcode Reader on page 49.

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Alpha 583cx User’s Guide

Setting the Date And Time

Setting the Date And Time

The date changes every day and prints in the month-day-year format. You can prevent the date from printing on the transaction receipts. The date format can also be changed to print day-month-year. For more information, see Programming Flag Options on page 56.

You can set the cash register so that it does not print the time on receipts. For more information, see Programming Flag Options on page 56.

The time can print in either the 12 or 24 hour (military time) format. The default setting is to print in the 12 hour format, which is normally used. To change to the 24 hour format, see Programming Flag Options on page 56.

Reminder

When you set the time, you need to type the time in a 24 hour format. To convert the current time to a 24 hour format, add the number 12 to every hour after 12 noon. For example: 1:15 P.M. programs as 1315. 8:20 A.M. programs as 0820.

To set the date

Example 1: To program June 30, 2002

1 Put the PRG key in the Mode key slot and turn it to the PRG position.

2 In the round Number keys area, press 063002 and then press the

#/ST/NS key.

To set the time

Example 2: To program 9:45 P.M.

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2In the round Number keys area, press 2145 and then press the Qty/Date key.

Alpha 583cx User’s Guide

7

Chapter 2: Getting Started

Programming the Sales Tax

Now you need to program the sales tax for your area. If you do not know your sales tax rate, contact your local government office.

Tip

You must press at least 4 digits in step 4.

Note

If you make a mistake or you hear an error beep, press Clear and start over with Step 3.

Example 3: To program a sales tax rate of 6%

1Find your sales tax rate. You may need to contact your local government office.

2Put the PRG key in the Mode key slot and turn it to the PRG position.

3In the round Number keys area, press 1 and then press the Tax 1 key.

4Press 6000 and press the Amount Tend Total key. Your sales tax is programmed.

To program other tax rates, in Step 4, press the following:

Table 1 Additional tax rate programming

For this tax rate...

Press these keys...

 

 

7.75%

7750

5.5%

5500

10.5%

10500

For more advanced tax rate programming, see Programming Complex Tax Rates on page 66.

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Alpha 583cx User’s Guide

Programming Department Keys

Programming Department Keys

You are done with the basic programming of your cash register. After you program at least 2 department keys, you are ready to use the cash register, if you do not want to use any of the other features.

For more information about the other features of your cash register, see Setting Up Your Cash Register - the Basics on page 16 and Setting Up Your Cash Register - Advanced on page 33.

To program Department 1 as taxable with no preset price and no description

1Using the round Number keys, press 00001 and press the

Subtotal/w/Tax key.

2Using the round Number keys, press 0 and press the Dept 1 key.

3Press the Amount Tend/Total key. The department information is saved in the cash register.

To program Department 2 as non-taxable with no preset price and no description

1Using the round Number keys, press 00000 and press the

Subtotal/w/Tax key.

2Using the round Number keys, press 0 and press the Dept 2 key.

3Press the Amount Tend/Total key. The department information is saved in the cash register.

For more information about programming department keys, see

Programming Department Keys on page 34.

Alpha 583cx User’s Guide

9

CHAPTER 3

Getting To Know the Cash Register

This chapter shows you the basics of using your cash register after you set it up. If you have not yet set up your cash register, see the Quick Start sheet that came in the box with your cash register or Getting Started on page 3.

Opening and Closing the Customer Display

You can open and rotate the customer display so customers can see what is happening. When you move the register or store it, close the display so it doesn’t get damaged.

Your cash register has 1 display line:

1 line that shows letters and numbers (Alphanumeric)

The Alphanumeric display shows 10 digits for character descriptions in both register and programming modes. It also shows numbers.

To open and close the display

1To open the rear customer display, pull up and rotate to view from any direction.

2To close, turn the display to face the rear of the machine and press down. The following codes can appear in the display:

Alpha 583cx User’s Guide

 

 

Opening and Closing the Customer Display

 

 

 

 

 

Table 2 Codes and words that can appear in the display

 

 

This code...

Appears when...

 

 

 

 

 

:

the -%/RA key registers a percent discount amount. Also

 

 

 

appears in the Customer Display.

 

 

 

 

 

=

the Charge, Check, Amount Tend Total keys are pressed.

 

 

 

Also appears in the Customer Display.

 

 

 

 

 

 

ADD ON

the +%/PO key registers a plus percentage amount. *

 

 

CASH

the Amount Tend Total key finalizes a cash sale. *

 

 

CHANGE or C

change is due. *

 

 

CHARGE

the Charge key finalizes a sale. *

 

 

CHECK

the Check key finalizes a sale. *

 

 

CLERK ERR

clerk numbers have been programmed and the clerk system

 

 

or

is active. When this appears, the clerk number must be

 

 

CLERK E12

entered.

 

 

COUPON

the -/CPN key is pressed. *

 

 

DISCOUNT

the -%/RA key registers a percent discount amount. *

 

 

ERROR

an incorrect key is pressed. Press the Clear key to clear.

 

 

NO SALE

the #/ST/NS key is pressed. *

 

 

NON TAX

the Non Tax key is pressed.

 

 

P

you are in the middle of a programming step. Also appears

 

 

 

in the Customer Display.

 

 

 

 

 

 

PE

if an error is detected in the printer.

 

 

P-O

the +%/PO key is used for a paid out function. *

 

 

R-A

the -%/RA key is used for a received on account function. *

 

 

REFUND

the Return key is pressed. *

 

 

SEC CODE

a manager password is programmed. When this appears,

 

 

 

you must enter the password.

 

 

 

 

 

 

SUBTTL

the Subtotal w/Tax or #ST/NS key is pressed. *

 

 

TAX 1/TAX 2

the TAX 1 or TAX 2 key is pressed.

 

 

VOID/CORR

the Void key is operated. *

 

* also prints on the receipt or journal tape.

When ringing up sales, the department number or PLU number can also appear. If a description or name has been programmed, this description also appears.

Alpha 583cx User’s Guide

11

Chapter 3: Getting To Know the Cash Register

Using the Mode Key Area

The Mode key area allows you to do the following.

Table 3 Mode key settings

This setting...

Does this...

 

 

 

PRG

Programs the cash register and sets the cash register to

 

 

Training mode. Use the key marked PRG.

 

 

 

OFF

Turns the cash register off. It also electronically locks

 

 

the cash drawer. All keys do this.

 

 

 

REG1

Prints just receipts, does not print a journal tape in the

 

 

cash register. All keys do this.

 

 

 

REG2

Prints just a journal tape in the cash register, does not

 

 

print a receipt. All keys do this.

 

 

 

X

Lets you read all transaction totals without clearing any

 

 

totals. This is useful for mid day reports. Use the key

 

 

marked Z.

 

 

 

Z

Lets you read all transaction totals and clears all

 

 

transaction totals to zero, except the end of day, or close

 

 

of day, totals. Use the key marked Z.

 

 

 

If you need to keep the register plugged in when you are not using it, turn the Mode key to the OFF position. The keyboard will not work and the cash drawer is electronically locked. A small amount of power maintains the program and transaction data totals.

For more information about programming the cash register, see Setting Up Your Cash Register - the Basics on page 16 and Setting Up Your Cash Register - Advanced on page 33.

For more information about using the cash register to ring up sales, see Ringing up Sales and Using Training Mode on page 62.

For more information about running reports, see Running Reports on page 70.

12

Alpha 583cx User’s Guide

Using the Keyboard

Using the Keyboard

The keyboard on your cash register looks like the following:

Mode key area

Round number keys Department keys and

Total key

letters for programming

opens cash drawer

To use the keyboard, do the following:

To use the cash register, put the key marked REG in the Mode key hole and turn to Reg1 or Reg 2. Now you can press the round Number keys and Department keys to ring up a sale. For more information about ringing up sales, see Ringing up Sales and Using Training Mode on page 62.

To program the cash register, put the key marked PRG in the Mode key slot and turn to PRG. For more information about programming the cash register, see Setting Up Your Cash Register - the

Basics on page 16 and Setting Up Your Cash Register - Advanced on page 33.

Alpha 583cx User’s Guide

13

Chapter 3: Getting To Know the Cash Register

Using the Cash Drawer

The cash drawer is where you put the money after you ring up a sale. The cash drawer has slots for putting paper bills and a tray for coins. You can store paper items such as checks and charge slips under the removable coin tray.

When you ring up a sale, the cash drawer automatically opens so you can make change and put money away. You can also open the cash drawer without making a sale. This is handy if you need to make change for someone or forgot to put something away.

The cash drawer locks in 2 different ways. Locking the cash drawer is a good idea if you need to leave the cash register.

The cash drawer automatically locks electronically when you move the register key to the Off position. Remember to take the register key out if you are leaving the register. The emergency open lever will still open the cash drawer when it is electronically locked.

You can also use the 515 key to mechanically lock the cash drawer. If you lock the cash drawer this way, you must have the key to open it again. Even the emergency open lever will not open the cash drawer. when it is locked with the key.

Important

If the cash drawer will not open, see if the lock on the cash drawer is turned to the right. If it is, the drawer is locked with the 515 key. You need the key to unlock the cash drawer. If the key is lost or locked in the cash drawer, contact Royal.

To open the cash drawer after a sale

1When you are done ringing up a sale, press the Amount Tend Total key at the bottom right of the keyboard. The cash drawer opens. You can make change and put the money in the drawer.

2When you are done, push the cash drawer closed.

To open the cash drawer without making a sale

1Press the #/ST/NS key at the bottom right of the keyboard. The cash drawer opens and a No Sale receipt prints.

2When you are done, push the cash drawer closed.

To lock and unlock the cash drawer using the key

1Using the small key labeled 515, put the key in the lock in the front of the cash drawer.

14

Alpha 583cx User’s Guide

Using the Accessory Drawer

2To lock the cash drawer, turn the key to the right and remove the key from the lock.

3To unlock the cash drawer, turn the key to the left and remove the key from the lock.

To open the cash drawer using the emergency lever

1With your hands on the cash drawer, carefully tip the front of the register up. Underneath the cash register, toward the back of the register, you see a small lever.

2Push the lever in the only direction it will move. The cash drawer opens. If the cash drawer will not open, make sure it is not locked with the 515 Drawer key.

Using the Accessory Drawer

Your cash register has a small drawer above the cash drawer. The Accessory drawer can be opened at any time by anyone. It is a good place to put things like pens, pencils, and note pads.

Because anyone can open the drawer, it is not a good idea to put checks or charge slips in it. You should put those in the cash drawer, under the coin drawer.

Make sure that you never put anything valuable in the Accessory drawer.

Alpha 583cx User’s Guide

15

CHAPTER 4

Setting Up Your Cash Register - the

Basics

This chapter includes explanations for setting:

Messages on the display and on receipts

Setting clerk numbers

Setting machine numbers

Setting clerk and manager passwords

Clearing error codes

Using the Displays

Your cash register includes two displays: 1 for the clerk and 1 for the customer. The displays feature large, easy to read fluorescent digits for easy viewing.

Alpha 583cx User’s Guide

Setting Alphanumeric Descriptions

The Clerk Display

When ringing up sales, you see the department number or PLU number on the clerk display.

For information about all the messages that can appear on the display and how to open and close the display, see Opening and Closing the Customer Display on page 10.

Setting Alphanumeric Descriptions

You can program a custom logo and message, clerk names, departments, and item descriptions. These text messages and descriptions appear on the receipt.

When you are programming the alpha descriptions for Departments, PLUs, Clerks, the Store Name/Logo Message, use the Alpha Keyboard.

Note

Only capital letters of the alphabet are on the Alpha Keyboard. You can use lower case letters. See Alphanumeric Code Chart on page 18.

The department keys are clearly labeled with all the letters needed to program these descriptions. When you are programming alpha descriptions, use the department keys to spell out the words you want.

To use the letters in the white part of the Department keys, simply press the Department key.

To use the letters in the lower green area of the keys, press the Dept Shift key and then press the key with the letter you want.

You might need certain symbols or lower case characters that are not found on the Alpha Keyboard. For example, if you require a space between words, or if you need the / symbol, or the - symbol, see the Alphanumeric Code Chart shown in the next section.

Important

If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue.

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17

Chapter 4: Setting Up Your Cash Register - the Basics

Alphanumeric Code Chart

Other characters are also available. Use the tables in this section to help you find the ones you need.

Use this table for lower case letters and numbers.

Table 4 Letters and numbers

 

 

 

 

Code

 

Code

Character

Number

Character

Number

 

 

 

 

Space

00

s

20

Wide Character

01

t

21

a

02

u

22

b

03

v

23

c

04

w

24

d

05

x

25

e

06

y

26

f

07

z

27

g

08

 

 

h

09

Numbers

 

i

10

0

30

j

11

1

31

k

12

2

32

l

13

3

33

m

14

4

34

n

15

5

34

o

16

6

36

p

17

7

37

q

18

8

38

r

19

9

39

18

Alpha 583cx User’s Guide

Setting Alphanumeric Descriptions

Use this table for punctuation and foreign characters.

Table 5 Special Characters and Punctuation

 

Code

 

Code

Character

Number

Character

Number

 

 

 

 

¡

80

?

28

¿

81

!

29

á

82

@

40

é

83

/

67

í

84

:

68

ó

85

#

69

ú

86

&

70

Ä

93

%

71

Ü

94

$

72

Ö

95

,

73

 

 

(comma)

 

Ï

96

(

74

ü

97

)

75

Ñ

98

*

76

ñ

99

+

77

 

 

-

78

 

 

.

79

 

 

(period)

 

 

 

;

87

 

 

(semi colon)

 

 

 

>

88

 

 

89

 

 

(apostrophe)

 

 

 

90

 

 

<

91

 

 

=

92

Alpha 583cx User’s Guide

19

Chapter 4: Setting Up Your Cash Register - the Basics

Using Single Width Characters

The following describes the maximum number of characters that can be programmed for each item description in single width.

Department

12 Characters

PLU

12 Characters

Clerk Name

24 Characters

Store Logo/message

5 Lines (24 characters each)

To make a space to separate words, press the round Number 0 key twice or press the round Number 00 key one time.

For double wide characters, see Using Double Wide Characters.

For programming department keys, see Programming Department Keys on page 34.

For programming PLUs, see Programming PLU Descriptions on page 48.

For programming Clerk names and numbers, see Setting Clerk Numbers and Names on page 25.

About Programming Numbers in Logo Messages

If you need to print numbers, you must enter the numbers using the Alphanumeric Code Chart. For example, for the telephone number 999-555-1212, the number 9 is programmed using the character code 39, the number 5 is programmed using the code 35, and so on.

Using Double Wide Characters

For extra emphasis, you can program double wide characters for a specific character or a line of characters.

Normal Size

Double Wide

20

Alpha 583cx User’s Guide

Setting Alphanumeric Descriptions

If you use double wide characters, the maximum number of characters you can use is cut in half.

Department

6 characters

PLU

6 characters

Clerk Name

12 characters

Store Logo/Message

5 lines, 12 characters each

Commercial (Footer)

5 lines, 12 characters each

 

Message

 

To make a character print extra wide, you must use the double width code 01 before each character as you type in the description.

Programming a Store Logo or a Commercial Message

You can specify a store header to print on customer receipts. The header can be a maximum of 5 lines. Each line can have 24 characters in single width or 12 characters in double width.

YOUR RECEIPT

THANK YOU

is the default printout for the header

Make a copy of the blank Store Logo Worksheet below for future changes or revisions to your logo.

Store Logo Worksheet

Use this worksheet to make your logo and message. Make a copy of the blank worksheet before you start, in case you make a mistake or change your mind.

Line 1

Line 2

Line 3

Line 4

Line 5

Note

If you enter the wrong character, press the Void key to backspace and delete that character and then continue.

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21

Chapter 4: Setting Up Your Cash Register - the Basics

Before programming your logo or message

1Write out your store name and the logo message you want to program.

2After writing out your message, count the number of characters on each line. The following example shows a message and the letter count, including spaces.

INTERNATIONAL

COFFEES

21

999-555-1212

 

12

222 EAST

MAIN

STREET

20

OPEN 7AM

TO 6PM

15

COFFEES OF THE WORLD

20

3 Complete the chart, filling in extra unused characters with blank spaces.

Line 1

 

 

I

N

T

E

R

N

A

T

I

O

N

A

L

 

C

O

F

F

E

E

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Line 2

 

 

 

 

 

 

9

9

9

-

5

5

5

-

1

2

1

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Line 3

 

 

2

2

2

 

E

A

S

T

 

M

A

I

N

 

S

T

R

E

E

T

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Line 4

 

 

 

 

 

O

P

E

N

 

7

A

M

 

T

O

 

6

P

M

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Line 5

 

 

C

O

F

F

E

E

S

 

O

F

 

T

H

E

 

W

O

R

L

D

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In the example, blank spaces are added at the beginning and end of each

 

 

 

 

 

line so the message is centered.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remember, you can make the characters double width but you can only

 

 

 

 

 

use half the total number of characters if you do this. For example, if you

 

 

 

 

 

want Coffee to be double wide, you need 12 spaces. For more

 

 

 

 

 

information about double wide characters, see Using Double Wide

 

 

 

 

 

Characters on page 20.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You can also use characters other than those on the Department keys,

 

 

 

 

 

such as numbers, punctuation, and international letters. See the

 

 

 

 

 

Alphanumeric Code Chart on page 18.

 

 

 

 

 

 

 

 

This is an example of a programmed Store Logo:

INTERNATIONAL COFFEES 999-555-1212

222 EAST MAIN STREET

OPEN 7AM TO 6PM

COFFEES OF THE WORLD

To make a space to separate words, press the 0 key twice or press the 00 key one time.

22

Alpha 583cx User’s Guide

Setting Alphanumeric Descriptions

Note

If you enter the wrong character, press the Void key to backspace and delete that character and then continue.

To program your logo

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3For the 1st line, do the following:

Using the round Number keys area, press 31.

Press the Return key. The Logo line 1 appears on the display.

Enter the 1st line of the logo, up to 24 characters and then press the

Check key.

4If you want a 2nd line, do the following:

Using the round Number keys area, press 32.

Press the Return key. Logo line 2 appears on the display.

Enter the 2nd line of the logo, up to 24 characters and then press the

Check key.

5If you want a 3rd line, do the following:

Using the round Number keys area, press 33.

Press the Return key. Logo line 3 appears on the display.

Enter the 3rd line of the logo, up to 24 characters and then press the

Check key.

6If you want a 4th line, do the following:

Using the round Number keys area, press 34.

Press the Return key. Logo line 4 appears on the display.

Enter the 4th line of the logo, up to 24 characters and then press the

Check key.

7If you want a 5th line, do the following:

Using the round Number keys area, press 35.

Press the Return key. Logo line 5 appears on the display.

Enter the 5th line of the logo, up to 24 characters and then press the

Check key.

8When you are done, turn the Mode key to Off.

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23

Chapter 4: Setting Up Your Cash Register - the Basics

Setting the Commercial Message in the Footer

You can also program a message that automatically prints at the bottom of the receipt. For example, you can list your hours of operation or a special promotion at the bottom of every receipt.

The Commercial message can have up to 5 lines. Each line can have 24 characters in single width or 12 characters in double width. For more information about double-width messages, see Using Double Wide Characters on page 20.

For example, the message at the bottom of the receipt can say:

TUESDAY IS 10% OFF DAY!

STOCK UP AND SAVE

Use the worksheet on page 21 to plan your message before you start.

Note

If you enter the wrong character, press the Void key to backspace and delete that character and then continue.

To program your commercial message

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3For the 1st line, do the following:

Using the round Number keys area, press 71.

Press the Return key. The Footer line 1 appears on the display.

Enter the 1st line of the logo, up to 24 characters and then press the

Check key.

4If you want a 2nd line, do the following:

Using the round Number keys area, press 72.

Press the Return key. Footer line 2 appears on the display.

Enter the 2nd line of the logo, up to 24 characters and then press the

Check key.

5If you want a 3rd line, do the following:

Using the round Number keys area, press 73.

Press the Return key. Footer line 3 appears on the display.

Enter the 3rd line of the logo, up to 24 characters and then press the

Check key.

24

Alpha 583cx User’s Guide

Setting Clerk Numbers and Names

6If you want a 4th line, do the following:

Using the round Number keys area, press 74.

Press the Return key. Footer line 4 appears on the display.

Enter the 4th line of the logo, up to 24 characters and then press the

Check key.

7If you want a 5th line, do the following:

Using the round Number keys area, press 75.

Press the Return key. Footer line 5 appears on the display.

Enter the 5th line of the logo, up to 24 characters and then press the

Check key.

8When you are done, turn the Mode key to Off.

Setting Clerk Numbers and Names

You can program and assign up to 26 Clerk Numbers so you can monitor sales by individual employees. Each clerk number can also be assigned a 24 character name.

The Clerk Numbers are used in the register modes REG1 and REG2 only. To see the sales totals for each clerk, a Clerk Report is available in both the X and Z modes.

You can spell names by using department keys. For more information, see Setting Alphanumeric Descriptions on page 17.

Note

When entering the clerk passwords, they appear as asterisks **** on the displays for extra security.

After you specify Clerk Number and Names, you must set a flag option so that clerks must enter their clerk number before every transaction. For more information, see Programming Flag Options on page 56. If you do not set the flag option to turn on Clerk Numbers, all transactions listed on reports and receipts will appear under Clerk 1.

After you are done programming clerk numbers, you can check your results. See Printing the Quick Start Program Confirmation Report on page 29.

Note

If you make a mistake while you are programming the Clerk Numbers, press the Clear key and begin again with Step 3.

Alpha 583cx User’s Guide

25

Chapter 4: Setting Up Your Cash Register - the Basics

To set clerk numbers

Example 4: For Clerk #1, Security number is 234

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 444444 and then press the Amount Tend Total key. The letter C appears in the Customer Display and Clerk Pass appears in the clerk display until Step 6 is complete.

4Using the round Number keys, press 1 for Clerk #1 and then press 234 for the Security number and press the Clerk key.

5Repeat Step 4 for adding Clerks 2 through 26.

6When you are done programming Clerk Numbers, press the Clear key.

7Before you can use Clerk Numbers, you must activate the Clerk System by selecting Option #1 on Flag 12. Do the following:

Press 121 and then press the Void key.

To program a clerk name

Example 5: For Clerk #1, program name as Sally Smith

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 1 for Clerk #1 and then press the

Return key.

4To program a name, press the Department keys or the Alphanumeric Code Chart, as needed. For an explanation of how to use the Department keys to spell words, see Setting Alphanumeric Descriptions on page 17. Remember, the Department Shift key lets you use the letters in the lower green section on the Department keys. To make a space to separate words, press the 0 key twice or press the 00 key one time.

5Press the Check key when you are done.

To use clerk numbers

Example 6: Clerk #1 has a passcode of 234

1Put the PRG key in the Mode key slot and turn it to either the REG1 or REG2 position.

2Using the round Number keys, press 1, then press the Clerk key. Press 234 and then press the Check key.

26

Alpha 583cx User’s Guide

Setting the Machine Number

3The first 2 digits of the display show the Clerk Number when entered and the display shows the Clerk Name. The cash register is now ready for operation.

Using the Clerk System

If you see the message CLERK E12, RE-CLERK#, or CLERK ERR in the display and you hear the error beep, clerk numbers are programmed and the clerk system is active.

To use the Clerk System

1Press the Clear key to clear the error condition and then enter a clerk number and press Clerk.

2If you programmed a clerk security code, enter the clerk number and then press the Clerk key. Using the round Number keys, press the three digit security code and then press the Check key.

Setting the Machine Number

You can assign your cash register its own number. This is useful if you have several cash registers and want to track which one creates which receipts and transactions.

The machine number prints on all receipts/journal records, and management reports. The machine number can be up to 4 digits long.

After you are done programming the machine number, you can check your results. See Printing the Quick Start Program Confirmation Report on page 29.

To set the machine number

Example 7: Program the cash register number to 1234

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 1234 and then press the +%/PO key.

Alpha 583cx User’s Guide

27

Chapter 4: Setting Up Your Cash Register - the Basics

Setting X and Manager Passwords

Two Manager Passwords are available for added security:

one password to go to the PRG and Z modes

one password to go to the X mode.

Important

The Manager Password cannot be 0000 (zeros). The cash register will not accept this password.

Caution

Write your passwords down in a safe place. If you forget the passwords, you must do a Full System Clear procedure. A Full System Clear erases all transaction information and programming. For details on the Full System Clear, see Full System Clear on page 89.

After you program a password, you must use it every time you go to the program mode or before every X or Z readings, depending on which you set the password for.

When you enter a password, it appears as asterisks **** on the displays for extra security.

To set manager passwords

Example 8: To set the X password as 1212

1 Put the PRG key in the Mode key slot and turn it to the PRG position.

2 Using the round Number keys, press 222222, and then press the Amount Tend Total key. The X PASS prompt and the letter P appears until you complete step 3.

3Using the round Number keys, press 1212 and then press the Non Tax key.

Example 9: If the PRG/Z password is 1313

1 Put the PRG key in the Mode key slot and turn it to the PRG position.

2 Using the round Number keys, press 111111 and press the Amount Tend Total key. The PASS prompt and the letter P appears until you complete step 3.

3 Using the round Number keys, press 1313 and press the Non Tax key.

To use manager passwords

Example 10: Go to the X mode, using the Manager Password 1212

1 Put the PRG key in the Mode key slot and turn it to the X position.

28

Alpha 583cx User’s Guide

Printing the Quick Start Program Confirmation Report

2Using the round Number keys, press 1212 and then press the Check key.

3You are now ready to run an X Report.

Example 11: Go to the PRG or Z modes, using the Manager Password 1313

1Put the PRG key in the Mode key slot and turn it to the PRG or Z position.

2Using the round Number keys, press 1313 and then press the Check key.

3You are now ready to program or take any reports based on your selection in the first step.

Printing the Quick Start Program Confirmation Report

Now that basic programming is complete, check your results with a Quick Start Program Confirmation Report.

If you made a mistake during programming, repeat only the step in question. For example, if only the tax rate is incorrect, just re-program the tax—you do not need to re-set the time, date, and so on.

To print the Quick Start Program Confirmation Report

1 Put the PRG key in the Mode key slot and turn it to the PRG position.

2 Using the round Number keys, press 999999 and then press the

Amount Tend Total key.

3After the Program Confirmation Report prints, press the Feed key to advance the complete report out of the cash register.

See the next page for an example of this report.

Alpha 583cx User’s Guide

29

Chapter 4: Setting Up Your Cash Register - the Basics

Your tape looks similar to the example Program Confirmation Report shown below.

The Date, Time, Tax Rate and Department Status shows the information based upon your input.

For more details of the symbols printed in the Program Confirmation

Report, see Running Reports on page 70.

Before Going to Register Mode

Your cash register offers many other features not covered in this chapter. Other options are covered in the chapter called Setting Up Your Cash Register - Advanced, starting on page 33.

We also provide examples to help you learn how to use your cash register. For information about the examples, see Examples on page 90.

30

Alpha 583cx User’s Guide

Error Codes

Error Codes

Your cash register makes beeps as well as shows you messages in the display. Some beeps and messages let you know everything is working and others let you know you need to do something.

Table 6 Common errors

 

This error...

Means this...

 

 

Register Beep

The cash register makes a short beep each

 

time a key is pressed. This is normal and not a

 

cause for concern.

 

 

Entry Error Beep

When using your cash register, you must

 

perform all operations in the correct order. If

 

you press the wrong key at the wrong time, an

 

alarm beep sounds and you see a message on

 

the display. The keyboard also locks. Press the

 

Clear key to continue.

 

When a transaction is started in the REG1 or

 

REG2 position, you must complete the sale

 

before moving the Mode key to another

 

position. When an operation is started but not

 

finished in the REG1 or REG2 positions,

 

turning the Mode key to another position

 

makes an alarm beep and you see an error

 

message on the display. Press the Clear key to

 

continue.

 

 

Printer Error

If a PE appears in the display, check if you are

 

out of paper. Check for a paper jam. For more

 

information about other solutions, see PE

 

Printer Error on page 87.

 

 

Clearing an Error

The Clear key stops an alarm beep that happened because a key was pressed that was not correct for that operation.

The Clear key does not erase a transaction that was registered by an operating key and printed on the register tape.

To erase an entry after you press a key that printed the entry on the tape, use the Void key to correct the error.

If the cash register makes a loud error beep, press the Clear key to stop it.

Alpha 583cx User’s Guide

31

Chapter 4: Setting Up Your Cash Register - the Basics

If your cash register will not stop making a beeping sound after you press the Clear key, you can do two more things.

Half System Clear

If you pressed the Clear key and the error beep does not stop, you can do a Half System Clear. For more information about a Half System Clear, see Half System Clear on page 89.

Full System Clear

If you did a Half System Clear and the error beep still does not stop, as a last resort, you can do a Full System Clear. For more information about the Full System Clear, see Full System Clear on page 89.

32

Alpha 583cx User’s Guide

CHAPTER 5

Setting Up Your Cash Register -

Advanced

This chapter shows you more advanced programming for your cash register. This chapter covers:

Programming Department Keys

Programming PLU Descriptions

Setting the Decimal Points

Setting the Rounding Rates

Programming Discounts

Programming Flag Options

When you are done programming your cash register, you can run the Programming Report to see your results. See Running the Program Confirmation Report on page 70.

Note

While you are programming, the letter P often appears in the display.

Alpha 583cx User’s Guide

Chapter 5: Setting Up Your Cash Register - Advanced

Programming Department Keys

Departments are a category of merchandise. For example, Department 1 can be Housewares, Department 2 can be Food, Department 3 can be Womens Clothing, and so on. This helps you track what you are selling.

Each department can be programmed as taxable or non-taxable, so that if an item needs to be taxed, it is added automatically when you ring up an item in a taxable department.

You can have as many as 99 departments on your cash register. If you have many departments, you may want to make a list so other people who use the cash register can properly use the department keys.

Programming departments includes up to 6 steps. Not all steps listed below may apply to your specific needs, but you must specify a value for each, even if you do not plan to use that feature.

1Setting Standard and Gallonage Mode

2Programming Multiple and Single Items

3Programming High Digit Lock-out (HDLO)

4Programming Tax Status

5Programming Department Preset Price

6Programming Department Names

For specific information about each of the items above, see the next sections.

After you are done, you can check your results. See Running the

Department Sales Report on page 73.

To program department keys

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Press the following, in this order:

Press this...

To specify this...

See this page...

 

 

 

0 or 1

Standard or gallonage

36

0 or 1

Multiple or single items

36

0 to 6

HDLO

36

34

Alpha 583cx User’s Guide

Programming Department Keys

Press this...

To specify this...

See this page...

 

 

 

00 to 15

Tax status

37

and then

 

 

 

 

 

0 or up to a 7 digit

Department preset value

38

price

 

 

 

 

 

A department key

The department key for

 

 

this department

 

Note

If you do not want to program a department name, press the Amount Tend/Total key.

Skip the next steps. You are done with this department.

The alphanumeric The department name 39 keys to spell the

department name.

The information is saved in the cash register

4 To add another department, do step 3 again.

To program Department 1 as taxable with no preset price and no description

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 00001 and then press the

Subtotal/w/Tax key.

4Using the round Number keys, press 0 and then press the Dept 1 key.

5Press the Amount Tend/Total key. Skip this step if you are going to enter a description. The department information is saved in the cash register.

To program Department 2 as non-taxable with no preset price and no description

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

Alpha 583cx User’s Guide

35

Chapter 5: Setting Up Your Cash Register - Advanced

3Using the round Number keys, press 00000 and then press the

Subtotal/w/Tax key.

4Using the round Number keys, press 0 and then press the Dept 2 key.

5Press the Amount Tend/Total key. Skip this step if you are going to enter a description. The department information is saved in the cash register.

Setting Standard and Gallonage Mode

A department can be set for either Standard Mode or Gallonage Mode.

Gallonage Mode allows entering a price with 3 decimal places, representing the cost per gallon, pound, kilogram, yard, meter, or other unit of measurement. For example, $1.499 per gallon.

Standard Mode enters the price using the normal 2 decimal place setting.

Table 7 Standard/Gallonage Mode

This number...

Means this...

 

 

0

Standard Mode

 

 

1

Gallonage Mode

 

 

Programming Multiple and Single Items

Multiple Item Entry allows you to ring up two or more items into a department. For example, if you want to ring up 5 of the same items, you can tell the cash register to multiply the one price by the number of items.

Single Item Entry allows you to ring up only one item in a department. For example, if you want to ring up 5 of the same items, you must ring each one up individually.

Table 8 Multiple / single item

This number...

Means this...

 

 

0

Multiple Item Sale

 

 

1

Single Item Sale

 

 

Programming High Digit Lock-out (HDLO)

You can specify the most number of digits that can be rung up in an entry. This feature helps to prevent against large over-rings. If too many digits

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Programming Department Keys

are entered, the error beep sounds and the keypad locks up. For example, to limit ring ups of more than $99.99, set the HDLO to 4.

Table 9 High digit lock out (HDLO) values

This number...

From this...

to this...

 

 

 

0

$ .01

$ 99,999.99 (Standard setting)

 

 

 

1

.01

.09

 

 

 

2

.01

.99

 

 

 

3

.01

9.99

 

 

 

4

.01

99.99

 

 

 

5

.01

999.99

 

 

 

6

.01

9,999.99

 

 

 

Programming Tax Status

Some items must have tax collected by law. You can program your cash register to automatically assign the right amount of tax, based on the department the item is assigned to.

You can link no tax, a single tax rate (Tax 1), or multiple tax rates (Tax 2, 3 or 4) to a department key.

Table 10 Tax status settings

This tax status

 

number...

Means this...

 

 

00

Non-Taxable (use this if you do not want to charge tax)

 

 

01

Taxable by TAX 1 Rate

 

 

02

Taxable by TAX 2 Rate

 

 

03

Taxable by TAX 3 Rate

 

 

04

Taxable by TAX 4 Rate

 

 

05

Taxable by TAX 1 and TAX 2 Rates

 

 

06

Taxable by TAX 1 and TAX 3 Rates

 

 

07

Taxable by TAX 1 and TAX 4 Rates

 

 

08

Taxable by TAX 2 and TAX 3 Rates

 

 

09

Taxable by TAX 2 and TAX 4 Rates

 

 

10

Taxable by TAX 3 and TAX 4 Rates

 

 

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Chapter 5: Setting Up Your Cash Register - Advanced

Table 10 Tax status settings (Continued)

This tax status

 

number...

Means this...

 

 

11

Taxable by TAX 1, TAX 2 and TAX 3 Rates

 

 

12

Taxable by TAX 1, TAX 2 and TAX 4 Rates

 

 

13

Taxable by TAX 1, TAX 3 and TAX 4 Rates

 

 

14

Taxable by TAX 2, TAX 3 and TAX 4 Rates

 

 

15

Taxable by TAX 1, TAX 2, TAX 3 and TAX 4 Rates

 

 

Programming Department Preset Price

If you do not want to preset a price, a price of 0 must be assigned to that department key. Department Preset Price programs a price in a department to save time when ringing up an entry. Even if a price has been pre-programmed, you can override the price at the time of sale.

The price automatically rings up each time the department key is pressed.

Important

If you do not need a preset price, enter 0 as the price.

Assigning Department Number Keys

You must assign a department number. After you assign a department number, you can press the Amount Tend/Total key to finish programming if you do not want a department description.

The Department number keys from 1 to 20 are easy to use: You just press the Department number key you want. For example, to use Dept 2, press the Dept 2 key.

The Department keys from 21 to 40 are also easy to use. Just press the Dept Shift key and then press the Department number key you want. For example, to use Dept 23, press the Dept 23 key.

To use the Department keys from 41 to 99, do the following:

Press the Dept Shift key.

Using the round Number keys, type the Department number from 41 to 99 that you want to use. For example, for Department 63, press the 6 key and then press the 3 key.

Press the Dept Shift key again.

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Programming Department Keys

Programming Department Names

A name or description can be assigned to each department key. This name appears on the clerk display and prints when ringing up sales.

For example, Clothing can print on the receipt in place of Dept 1, Shoes can print on the receipt in place of Dept 2, Sportswear can print on the receipt in place of Department 3, and so on.

When you are programming the descriptions for Departments, use the

Alphanumeric Keyboard.

When you are done programming the department description, press the Check key to save your programming. The information is saved in the cash register and you can program the next item.

Note

Only capital letters of the alphabet are on the Alphanumeric Keyboard. You can also use lower case letters and numbers, certain symbols, and international characters. See Alphanumeric Code Chart on page 40.

The department keys are clearly labeled with all the letters you need to program these descriptions. When you are programming alphanumeric descriptions, use the department keys to spell out the words you want.

You can use the letters in the lower green area of the keys by pressing the Dept Shift key and then pressing the key with the letter you want.

You might need certain symbols, numbers, international characters or lower case characters that are not found on the Alphanumeric Keyboard. For example, if you require a space between words, or if you need the / symbol, or -, you use the round Number keys to type the correct alphanumeric code. See the Alphanumeric Code Chart shown in the next section.

Important

If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue.

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Chapter 5: Setting Up Your Cash Register - Advanced

Alphanumeric Code Chart

Many characters are also available. Use the tables in this section to help you find the ones you need.

Use the following table for lower case letters and numbers. If you want to use double width characters, press 01 before each character.

For example, to program Y E S, type 01 Department Shift key Y 01 E 01 S. For more information, see Using Double Wide Characters on page 20.

Table 11 Letters and numbers

 

Code

 

Code

Character

Number

Character

Number

 

 

 

 

Space

00

s

20

Wide Character

01

t

21

a

02

u

22

b

03

v

23

c

04

w

24

d

05

x

25

e

06

y

26

f

07

z

27

g

08

 

 

h

09

Numbers

 

i

10

0

30

j

11

1

31

k

12

2

32

l

13

3

33

m

14

4

34

n

15

5

34

o

16

6

36

p

17

7

37

q

18

8

38

r

19

9

39

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Programming Department Keys

Use this table for punctuation and foreign characters.

Table 12 Special Characters and Punctuation

 

Code

 

Code

Character

Number

Character

Number

 

 

 

 

¡

80

?

28

¿

81

!

29

á

82

@

40

é

83

/

67

í

84

:

68

ó

85

#

69

ú

86

&

70

Ä

93

%

71

Ü

94

$

72

Ö

95

,

73

 

 

(comma)

 

Ï

96

(

74

ü

97

)

75

Ñ

98

*

76

ñ

99

+

77

 

 

-

78

 

 

.

79

 

 

(period)

 

 

 

;

87

 

 

(semi colon)

 

 

 

>

88

 

 

89

 

 

(apostrophe)

 

 

 

"

90

 

 

<

91

 

 

=

92

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Chapter 5: Setting Up Your Cash Register - Advanced

Programming Scrolling Messages

Your cash register shows messages that move when you are not using it. You can use the default messages or you can program your own. You can change one or more messages at any time. For example, if you have a new promotion, you can change the Idle 1 message to say something about the promotion.

The scrolling messages that can be programmed are the following:

Table 13 Scrolling messages

Message

 

 

Number

Message Type

This message shows...

 

 

 

1

OFF message

In the OFF position

 

 

 

2

MODE message

During the idle state in PRG, X, Z

 

 

modes

 

 

 

3

SALES message

After the sales transaction

 

 

 

4

IDLE message 1

In the idle state in REG modes during

 

 

the morning hours *

 

 

 

5

IDLE message 2

In the idle state in REG modes during

 

 

the afternoon hours *

* IDLE messages 1 and 2 can be combined for 1 longer message that runs all day.

You can program up to 42 characters for each scroll message. Messages 4 and 5 (IDLE messages) can be combined for a maximum of 84 characters.

The following messages display automatically. You can change these default messages, using the following instructions.

Off Message

CLOSED, NEXT REGISTER PLEASE

Mode Message

PLEASE

WAIT

Sales Message

PLEASE

TAKE YOUR RECEIPT

Idle Message 1

GOOD

MORNING

Idle Message 2

GOOD

AFTERNOON

Here are some samples of messages that can be programmed:

ASK ABOUT OUR DAILY SPECIALS WE DELIVER

10% DISCOUNT ON THURSDAYS

FREE SODA WITH ANY SANDWICH ORDER STORE HOURS 9AM TO 10 PM

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Programming Scrolling Message Display Times

To program a message

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 6, press the number of the message you want to change, and press the Return key.

For example, to change the message that shows when you move the Mode key to the Off position, press 6 1 Return.

4Type your message, using either the Alphanumeric keys or the special codes. For more information about using the Alphanumeric keys to type letters, see Setting Alphanumeric Descriptions on page 17.

Important

If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue.

5When you are done, press the Check key. You can program another message by starting with step 3.

Programming Scrolling Message Display Times

After you have programed your scrolling message, you can set the length of time you want the message to run.

After you are done, you can check your results. See Running the Program Confirmation Report on page 70.

Setting the Off Message

OFF message Number of seconds after the register is

Settings in

turned off before the message starts.

seconds: 00–99

To stop the message after it starts,

Default=05

 

press the Feed key.

 

To program the Off message time setting

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 1, press the number of seconds you want to delay as 2 digits, and press the Charge key.

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Chapter 5: Setting Up Your Cash Register - Advanced

Setting the Mode Message

MODE message Number of seconds before the

Settings in

register turns into idle mode in

seconds: 00–99

PRG, X, Z modes and the

Default=05

message starts.

 

This message does not display in

 

REG modes.

 

To program the Mode message time setting

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 2, press the number of seconds you want to delay as 2 digits, and press the Charge key.

Setting the Sales Message Start and Stop Times

SALES message

Number of seconds after a sale is

Settings in

start

complete before the message

seconds: 00 – 99

 

starts.

Default=10

 

The register must be set in REG

 

 

mode.

 

To program the Sales message start time setting

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 3, press the number of seconds you want to delay as 2 digits, and press the Charge key.

SALES message

Number of seconds the Sales

stop

message runs before the Idle

 

message starts.

 

The register must be set in REG

 

mode.

Settings in seconds: 00 – 99 Default=20

00 = No Sales message appears

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Programming Scrolling Message Display Times

To program the Sales message stop time setting

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 4, press the number of seconds you want to delay as 2 digits, and press the Charge key.

Setting the Idle Messages

Idle message

Number of seconds for the Time

display after the

to appear before the Idle

time appears

message appears again.

 

When the Time changes while an

 

Idle message is running, the time

 

appears for a few seconds. After

 

the specified time, the Idle

 

message appears again.

Settings in seconds: 0 – 9 0 does not show the time at all. Default=5

To program the Idle message display after the time appears

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 50, press the number of seconds you want to delay as 1 digit, and press the Charge key.

Idle message

Setting the Idle message to 0

Settings: 0 – 1

pattern

runs Idle message 1 in the AM

Default=0

 

and Idle message 2 in the PM.

 

 

Setting the Idle message to 1

 

 

combines both Idle messages

 

 

and runs them all day.

 

To program the Idle message pattern

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 60, press 0 or 1 for your message display choice, and press the Charge key.

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Chapter 5: Setting Up Your Cash Register - Advanced

Setting the Amount of Time Letters Appear in the Display

You can specify the amount of time letters appear in the display. The shorter amount of time, the faster the message scrolls across the display.

To program the amount of time letters appears

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 70. Press one digit number from the chart below, representing the number of seconds you want to delay, and press the Charge key.

Press this number...

To specify...

 

 

 

 

0

0.2 seconds

Fast

1

0.3

 

 

2

0.4

- Default

 

3

0.5

 

 

4

0.6

 

 

5

0.7

 

 

6

0.8

 

 

7

0.9

 

 

8

1.0

 

Slow

Programming the Credit Keys

You can use 2 department keys as credit card-only keys. You can use one or both keys if you want. For example, you can set Department 19 to be a Visa® card and Department 20 to be a MasterCard®. You can also program the cash register to print the name of the credit card on the receipt or journal tape.

When you ring up a sale, you can use Department 19 or Department 20 to finalize the credit card sale, open the cash drawer, and print the receipt or journal tape.

You must set Flag 16 Option Number 1, 2, or 3 to use this feature. For more information about setting Flags, see Programming Flag Options on page 56.

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Programming the Credit Keys

Note

If you want to use Departments 19 and 20 as credit card keys, they no longer work as department keys until you set Flag 16 back to 0.

To program a credit key

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3To program a card name that prints on the receipt or journal tape, press 51 for Department key 20 or press 52 for Department key 19 and then press the Return key. If you do not program a card name, it prints as

CREDIT 1 or CREDIT 2.

4Type the name of the credit card just as you did when you programmed Department names. You can type up to 12 characters and spaces.

For example, to type VISA, press the following keys:

Press this key...

To get this letter...

V

I

S

A

For more information about using the Department keys to type letters, see Programming Department Keys on page 34.

Important

If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue.

5 When you are done, press the Check key.

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Chapter 5: Setting Up Your Cash Register - Advanced

Programming PLU Descriptions

The Price-Look Up system allows for fast, accurate entry of an item and automatically records the number of items sold. If you want to use the optional barcode reader, you can scan UPC codes to ring up items.

A total of 1000 Price Look Up codes (PLUs) are available. Each PLU must be programmed with up to a 12 character description that appears on the display and prints on the tape.

Programming PLUs consists of the following:

1Assign a PLU number between 1 and 1000 to each sales item or scan the UPC barcode.

2Assign a price.

3Link the PLU to a department key with the appropriate Tax Status for that PLU.

4Enter a description for the PLU. You must enter a description, even if it is as simple as PLU4.

For example, if PLU #1 is a taxable item, you can link it to a Department key which is set up for tax. If PLU #2 is not a taxable item, you can link it to a Department key which is programmed for no tax.

Important

You do not need to press the decimal point key when entering a price.

After you are done, you can check your results. See Running the PLU

Confirmation Report on page 72.

Programming PLUs without a Barcode Reader

You can program PLUS without using a barcode reader. Use the following instructions.

To program PLUs without a barcode reader

Example 12: Set PLU #1 with a $2.99 price, linked to Department 1, description of APPLE

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Press the Qty/Date key to begin programming the PLUs. The PLU prompt appears on the display.

4Using the round Number keys, press 1 and press the PLU key.

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Programming PLU Descriptions

5Using the round Number keys, press 299 and then press the Department 1 key. For more information about using the department keys, see Assigning Department Number Keys on page 38.

6Press the keys to spell APPLE, using the Alphanumeric keys or the Alphanumeric Code Chart, if needed. For an explanation of how to use the Department keys to spell words, see Setting Alphanumeric Descriptions on page 17. The Department Shift key lets you use the letters in the lower green area on the Department keys.

To make a space to separate words, press the round Number 0 key twice or press the round Number 00 key one time.

You must enter a description, even if it is as simple as PLU4.

Important

If you enter the wrong character, press the Void key to backspace and delete that character and then continue.

7Press the Check key. The PLU information is saved in the cash register. If you want to program more PLUs, repeat steps 4 through 7.

8When you are done programming PLUs, press the Qty/Date key.

Programming PLUs with the Barcode Reader

You can use the optional barcode reader to scan items and automatically ring them up. Using the barcode reader reduces errors caused by people ringing up items incorrectly. For more information about getting a barcode reader, contact Royal.

The barcode reader must be held about ½ inch or closer above the UPC symbol on the product to read the UPC symbol properly.

To program PLUs using the barcode reader

Example 13: Set a UPC symbol to a $2.99 price, linked to Department 1, description of BOOK

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Press the Qty/Date key to begin programming the PLUs.

4Using the barcode reader, scan the UPC you want for this PLU. Hold the barcode reader less than ½ inch from the UPC you want to scan. Press the button on the bottom of the reader to read the UPC. The barcode reader beeps.

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Chapter 5: Setting Up Your Cash Register - Advanced

5Using the round Number keys, press 299 and then press the Department 1 key. The PLU name appears on the display. For more information about using the department keys, see Assigning Department Number Keys on page 38.

6Press the keys to spell BOOK, using the Department keys or the Alphanumeric Code Chart, if needed. For an explanation of how to use the Department keys to spell words, see Setting Alphanumeric Descriptions on page 17. The Department Shift key lets you use the letters in the lower green area on the Department keys.

To make a space to separate words, press the 0 key twice or press the 00 key one time.

You must enter a description, even if it is as simple as PLU4.

Important

If you enter the wrong character, press the Void key to backspace and delete that character and then continue.

7Press the Check key. The PLU information is saved in the cash register.

8Repeat steps 4 through 7 to program more PLUs.

9When you are done programming PLUs, press the Qty/Date key.

Setting the Decimal Points

The decimal point is set by selecting from the following 4 options:

This decimal point...

Looks like...

 

 

 

zero decimal point

0

= $ X

 

 

 

one decimal point

1

= $ X.X

 

 

 

two decimal point

2

= $ X.XX (U.S. Standard)

 

 

 

three decimal point

3

= $ X.XXX

 

 

 

After you program the decimal point, you do not need to specify a decimal when you ring up sales. If you try to use a decimal point, you hear an error beep.

After you are done, you can check your results. See Running the Program Confirmation Report on page 70.

To program the decimal points

Example 14: Program the Decimal Point For Option $X.XX, 2 decimal places, normally used in the United States

1 Put the PRG key in the Mode key slot and turn it to the PRG position.

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Setting the Rounding Rates

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 2 and then press the -%/RA key.

Setting the Rounding Rates

You may want to sell 2 items for an odd number price. If someone wants to purchase that item, they cannot pay you a half cent, so you need the cash register to round the half cent to the next nearest penny.

You can select from the following options to set the rounding.

Table 14 Rounding

 

This number...

Rounds to this...

 

 

00

Numbers from .1 - .9 to 0

 

 

50

Numbers from .5 - .9 to 1 (U.S. Standard)

 

 

99

Numbers from .1 - .9 to 1

 

 

After you are done, you can check your results. See Running the Program Confirmation Report on page 70.

To set the rounding

Example 15: Program rounding to 50, normally used in the United States

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 50 and then press the Charge key.

Programming Discounts

Sometimes you want to have discounts assigned automatically. For example, when you have a sale, you may want to be able to apply a 10% discount to certain items.

Programming Minus Percentage Discounts

You may want to deduct a percentage rate from the usual rate of an item, such as an employee discount. The Minus Percentage Discount [-%/RA] subtracts a percentage rate from an individual item. You can program the rate or you can enter it by hand each time. Regardless of how you specify

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Chapter 5: Setting Up Your Cash Register - Advanced

a discount, the discount you enter must always be 4 digits. For example, you enter a 25% discount as 2500.

You can also set it so that the Minus Percentage Discount amount is not subtracted from the department totals on the Management Reports. For more information, see Flag 23 on page 60.

After you are done, you can check your results. See Running the Program Confirmation Report on page 70.

To program a Minus Percentage Discount [-%/ra]

Example 16: Program the Percentage Discount rate of 10%

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 1000 0 and then press the -%/RA key.

You must always enter the percentage rate as a 4-digit number without the decimal point, representing 00.00 through 99.99.

Note

See Minus Percentage Discount Sale on page 99 to ring up a Minus

Percentage Discount sale.

Programming Coupon Discounts

You can use the Coupon Discount (CPN) key to subtract a specific amount from an individual item. You can enter a coupon in the middle of a transaction or by itself in a transaction.

After you are done, you can check your results. See Running the Program Confirmation Report on page 70.

Programming the Coupon Discount key includes 2 steps:

1Setting a High Digit Lock Out (HDLO) number

The High Digit Lock Out (HDLO) number limits the number of digits that can be rung up in a coupon discount. This prevents you from accidentally subtracting a large amount.

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Programming Discounts

If large number of digits is entered, you hear an error beep and the keypad locks up. For example: To make sure no one can ring up more than $99.99 on the Coupon Discount key, set the HDLO to 4.

Table 15 High digit lockout number (HDLO)

This number...

From this...

to this...

 

 

 

0

$ .01

$ 99,999.99 (Standard setting)

 

 

 

1

.01

.09

 

 

 

2

.01

.99

 

 

 

3

.01

9.99

 

 

 

4

.01

99.99

 

 

 

5

.01

999.99

 

 

 

6

.01

9,999.99

2Setting the Tax Status.

The tax status determines how you want the tax rate to be charged when using the Coupon Discount key. Contact your local tax authorities to learn your local tax requirements.

The options are:

To charge tax on the original amount of an item (the amount before the coupon is deducted).

To charge tax on the discounted amount of an item (the amount after the coupon discount is deducted).

Note

If you have no tax rate programmed in the cash register, use 00 from the Tax Status Numbers table.

The following Tax Status numbers are used to link the Tax Status to the Coupon Discount key.

Table 16 Tax Status Numbers

Number

Taxable by...

To charge the...

 

 

 

00

Non-Taxable

• If no tax is programmed in the cash register, or

 

 

• If you want to charge tax on the original

 

 

amount of an item (the amount before the

 

 

coupon is deducted).

 

 

 

01

TAX 1

TAX 1 rate on the discounted amount of an

 

 

item. *

 

 

 

02

TAX 2

TAX 2 rate on the discounted amount of an

 

 

item. *

 

 

 

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Chapter 5: Setting Up Your Cash Register - Advanced

Table 16 Tax Status Numbers (Continued)

Number

Taxable by...

To charge the...

 

 

 

03

TAX 3

TAX 3 rate on the discounted amount of an

 

 

item. *

 

 

 

04

TAX 4

TAX 4 rate on the discounted amount of an

 

 

item. *

 

 

 

05

TAX 1 and

TAX 1 and TAX 2 rates on the discounted

 

TAX 2

amount of an item. *

 

 

 

06

TAX 1 and

TAX 1 and TAX 3 rates on the discounted

 

TAX 3

amount of an item. *

 

 

 

07

TAX 1 and

TAX 1 and TAX 4 rates on the discounted

 

TAX 4

amount of an item. *

 

 

 

08

TAX 2 and

TAX 2 and TAX 3 rates on the discounted

 

TAX 3

amount of an item. *

 

 

 

09

TAX 2 and

TAX 2 and TAX 4 rates on the discounted

 

TAX 4

amount of an item. *

 

 

 

10

TAX 3 and

TAX 3 and TAX 4 rates on the discounted

 

TAX 4

amount of an item. *

 

 

 

11

TAX 1, TAX 2

TAX 1, TAX 2 and TAX 3 rates on the

 

and TAX 3

discounted amount of an item. *

 

 

 

12

TAX 1, TAX 2

TAX 1, TAX 2 and TAX 4 rates on the

 

and TAX 4

discounted amount of an item. *

 

 

 

13

TAX 1, TAX 3

TAX 1, TAX 3 and TAX 4 rates on the

 

and TAX 4

discounted amount of an item. *

 

 

 

14

TAX 2, TAX 3

TAX 2, TAX 3 and TAX 4 rates on the

 

and TAX 4

discounted amount of an item. *

 

 

 

15

TAX 1, TAX

TAX 1, TAX 2, TAX 3 and TAX 4 rates on the

 

2, TAX 3,

discounted amount of an item. *

 

TAX 4

 

* the amount after the coupon is deducted

To program the Coupon key

The following examples show the most commonly used options in programming the Coupon Discount key.

Method 1

You can select if no tax is programmed in the cash register or if you want to charge the tax rate on the original amount of an item (the amount before the coupon is deducted).

Example 17: If HDLO is set to 0, and the Tax Status Number is set to 0 (non-taxable)

1 Put the PRG key in the Mode key slot and turn it to the PRG position.

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Programming Discounts

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 000 and then press the Cpn key.

Note

See page 96 to ring up a coupon sale programmed with Method 1.

Method 2

You can select if you want the tax rate to be charged on the discounted amount of an item (the amount after the coupon is deducted).

Example 18: If HDLO is selected for 0, and the Tax Status is selected for 1 (taxable by TAX 1):

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 001 and then press the Cpn key.

Note

See page 96 to ring up a coupon sale programmed with Method 2.

Programming Plus Percentage Add-ons

You may want to add an automatic amount to the total, such as a fixed tip or other service charge. Plus Percentage adds a fixed rate additional charge to an individual item. You can program the rate or you can enter it by hand each time. Regardless of how you specify the Plus Percentage, the amount you enter must always be 4 digits. For example, you enter a 25% Plus Percentage as 2500.

When you use the Plus Percentage/Add-On key, the words Add-on appear on the display and print on the receipt.

You can also set the cash register so that the Plus Percentage amount is not added to the department totals on the Management Reports. For more information, see Flag 23 on page 60.

After you are done, you can check your results. See Running the Program Confirmation Report on page 70.

To program the Plus Percentage [+%/PO] key Example 19: Program a 10% add-on

1 Put the PRG key in the Mode key slot and turn it to the PRG position.

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Chapter 5: Setting Up Your Cash Register - Advanced

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 1000 0 and then press the +%/PO key.

You must always enter the percentage rate as a 4-digit number without the decimal point, representing 00.00 through 99.99.

Note

See Plus Percentage Sale on page 103 to ring up a Plus Percentage sale.

Programming Flag Options

Flag options are actions you can set for the cash register. These actions include how the date appears, if the tax rate prints on receipts, if clerk numbers are used, and so on.

34 Flags are available on your cash register. The Flags are preset by the factory to meet the most commonly used actions. Each Flag setting can be changed or updated at any time, if needed.

Note

All Flag action are factory preset at 0, except for Flags 15, 18, 27, 28, 30, 33, and 34 which have a default setting of 1. Flag actions only need to be changed if you want to change any action from the default setting.

If you change the language after programming is complete, descriptions like logo, department and PLU names revert to their default descriptions and you must reprogram them. The numeric amounts that you programmed do not change.

Note

If you program custom messages or department descriptions, changing languages does not translate those messages. Instead, they are deleted and reset to the factory default for the message or description. Before you program your messages, select the language you want the cash register to be in.

After a Full System Clear, all settings go back to the default settings.

To program flag options

Example 20: Select 1 for Flag 3 (Tendering of change is required)

1 Put the PRG key in the Mode key slot and turn it to the PRG position.

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Programming Flag Options

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 31 and then press the Void key. Flag #3 is now set with Action 1.

The following table shows all Flags and the actions. Bold numbers are the default.

Table 17 Flag options

This Flag

 

Set

number...

Sets these actions...

to...

 

 

 

1

The Grand Total does not reset after a Z reading.

0

 

The Grand Total resets after a Z reading.

1

2

Subtotal prints on sales receipts when #/ST/NS key

0

 

is pressed.

 

 

 

 

 

Subtotal does not print on sales receipts when

1

 

#/ST/NS key is pressed.

 

 

 

 

3

Tendering of change is not required.

0

 

Tendering of change is required.

1

4

The Date prints as Month-Day-Year.

0

 

The Date prints as Day-Month-Year.

1

5

Z1 and Z2 Counter Numbers does not reset after a

0

 

Z1 or Z2 reading.

 

 

 

 

 

Z1 and Z2 Counter Numbers reset after a Z1 or Z2

1

 

Reading.

 

 

 

 

6

Tax Rate Amount prints on sales receipts.

0

 

Tax Rate Amount does not print on sales receipts.

1

7

Skips amounts equaling zero on financial reports.

0

 

Does not skip amounts equaling zero on financial

1

 

reports.

 

 

 

 

8

The Date prints on sales receipts and management

0

 

reports.

 

 

 

 

 

The Date does not print on sales receipts and

1

 

management reports.

 

 

 

 

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Chapter 5: Setting Up Your Cash Register - Advanced

Table 17 Flag options (Continued)

 

This Flag

 

Set

number...

Sets these actions...

to...

 

 

 

9

The Time prints on sales receipts and management

0

 

reports.

 

 

 

 

 

The Time does not print on sales receipts and

1

 

management reports.

 

 

 

 

10

The Consecutive Number prints on the receipt.

0

 

The Consecutive Number does not print on the

1

 

receipt.

 

 

 

 

11

The Clerk Name prints on sales receipts.

0

 

The Clerk Name does not print on sales receipts.

1

12

Clerk System inactive.

0

 

Clerk System active.

1

13

USA Tax System.

0

 

Canadian Tax System.

1

 

VAT Tax System.

2

14

Z1/Z2 Counter prints.

0

 

Z1/Z2 Counter does not print.

1

15

Tax amount prints after the sales total on the sales

0

 

receipt.

 

 

 

 

 

Tax amount prints before the total amount on the

1

 

sales receipt.

 

 

 

 

16

Standard Department layout.

0

 

Department 20 is Credit 1.

1

 

Department 19 is Credit 2.

2

 

Department 20 is Credit 1 and Department 19 is

3

 

Credit 2.

 

 

 

 

17

Sets the non-Taxable Limit without GST tax for

0

 

Canadian tax mode.

 

 

 

 

 

Sets the non-Taxable Limit with GST tax for

1

 

Canadian tax mode.

 

 

 

 

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Alpha 583cx User’s Guide

Programming Flag Options

Table 17 Flag options (Continued)

 

This Flag

 

Set

number...

Sets these actions...

to...

 

 

 

18

Time appears on the display and prints in 24 hour

0

 

mode.

 

 

 

 

 

Time appears on the display and prints in 12 hour

1

 

(am/pm) mode.

 

19Sets the language for the cash register. The options are:

 

English

0

 

Spanish

1

 

French

2

 

German

3

20

A Clerk Number is not required before each

0

 

transaction.

 

 

 

 

 

A Clerk Number is required before each

1

 

transaction.

 

 

 

 

21

Do not use Canadian tax system of tax on tax.

0

 

Use Canadian tax system of tax on tax.

1

22Pertains only to the Canadian tax system. Must be used with Flag 21 set to 1.

 

Include GST in

Include GST in

Include GST in

 

 

PST1

PST2

PST3

 

 

 

 

 

 

 

yes

yes

yes

0

 

no

yes

yes

1

 

yes

no

yes

2

 

no

no

yes

3

 

yes

yes

no

4

 

no

yes

no

5

 

yes

no

no

6

 

no

no

no

7

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Chapter 5: Setting Up Your Cash Register - Advanced

Table 17 Flag options (Continued)

 

This Flag

 

Set

number...

Sets these actions...

to...

 

 

 

23

-% is subtracted and +% is added to department

0

 

totals on X/Z readings.

 

 

 

 

 

-% is not subtracted and +% is not added to

1

 

department totals on X/Z readings.

 

 

 

 

24

TAX amounts print separately on sales receipts.

0

 

TAX amounts print as one figure on sales receipts.

1

 

The letters “TX” print next to the total of tax.

 

 

 

 

25

Duplicate Z report prints.

0

 

Duplicate Z report does not print.

1

26

Consecutive receipt number resets after Z1 Report.

0

 

Consecutive receipt number not reset after Z1

1

 

Report.

 

 

 

 

27

0 price registration is allowed.

0

 

0 price registration is not allowed.

1

28

Euro convert function is allowed.

0

(Europe

 

 

Euro convert function is not allowed.

1

Only)

 

 

 

29

Tax rate does not print on financial report in VAT

0

 

mode.

 

 

 

 

 

Tax rate prints on financial report in VAT mode.

1

30

Print converted total at convert tender.

0

(Europe

 

 

Print converted total always tender.

1

Only)

 

 

 

31

Local base currency.

0

(Europe

 

 

Euro base currency.

1

Only)

 

 

 

32

Allow Clerk numbers without security code.

0

 

Clerk must also enter the 3 digit security code.

1

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Programming Flag Options

Table 17 Flag options (Continued)

 

This Flag

 

Set

number...

Sets these actions...

to...

 

 

 

33

The Commercial message does not print.

0

 

The Commercial logo message prints.

1

34

Second receipt cannot be issued.

0

 

Second receipt can be issued.

1

Note

Flags 28, 30 and 31 do not apply to the U.S. market.

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CHAPTER 6

Ringing up Sales and Using Training Mode

After you set up your cash register, ringing up sales is easy. For information about ringing up complicated sales, see Examples on page 90.

If you want to learn about using the cash register without affecting the daily total, you can use the Training mode. You or someone else can learn how to use the cash register without creating real sales that show up on reports. For example, you can train a new person about using the department keys and completing sales.

Training mode lets someone use the cash register without actually recording the sales in the sales history. When you stop Training mode, the training sales information is deleted.

Ringing up Sales

After you have the basics programmed in your cash register, you are ready to ring up sales. For more information about setting up the basics on your cash register, see Setting Up Your Cash Register - the Basics on page 16.

Reminder

You do not need to press the Decimal Point key when ringing up a price.

Alpha 583cx User’s Guide

Ringing up Sales

To ring up straight sales without a PLU number

1Put the REG key in the Mode key slot and turn it to the REG1 or REG2 position. You are ready to ring up a sale.

2Using the round Number keys area, type the price of the first item.

3Press the Department key for that item.

To use the Department keys above 40, do the following:

Press the Dept Shift key.

Using the round Number keys, type the Department number from 41 to 99 that you want to use. For example, for Department 63, press the 6 key and then press the 3 key.

Press the Dept Shift key again.

4Repeat for the rest of the items.

5When you are done ringing up items, press the Amount Tend Total key. The cash drawer opens and the receipt or journal prints.

6Make any change needed and place the money you are given in the cash drawer.

7Close the cash drawer.

8Give the customer the receipt, if the cash register is set to print receipts. You are ready to ring up another sale.

To ring up straight sales with a PLU number and not using the barcode reader

1Put the REG key in the Mode key slot and turn it to the REG1 or REG2 position. You are ready to ring up a sale.

2Using the round Number keys area, type the PLU number of the first item.

3Press the PLU key.

4Repeat for the rest of the items.

5When you are done ringing up items, press the Amount Tend Total key. The cash drawer opens and the receipt or journal prints.

6Make any change needed and place the money you are given in the cash drawer.

7Close the cash drawer.

8Give the customer the receipt, if the cash register is set to print receipts. You are ready to ring up another sale.

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Chapter 6: Ringing up Sales and Using Training Mode

Ringing up Sales with the Barcode Reader

You can also ring up sales using the optional barcode reader. Before you can ring up sales with the barcode reader, the UPC symbol must be programmed into the cash register with the barcode reader. For more information, see Programming PLUs with the Barcode Reader on page 49.

To ring up sales with the barcode reader

1Put the REG key in the Mode key slot and turn it to the REG1 or REG2 position. You are ready to ring up a sale.

2Put the barcode reader light over the UPC symbol, about ½ inch or closer above the UPC symbol on the product to read the UPC symbol properly.

3Press the button under the scanner. The barcode scanner makes a beep sound and the item appears on the display.

4Continue using the barcode scanner to scan UPC symbols until you are done.

5When you are done, press the Amount Tend Total key. The cash drawer opens and the receipt or journal prints.

6Make any change needed and place the money you are given in the cash drawer.

7Close the cash drawer.

8Give the customer the receipt, if you set the cash register to print receipts. You are ready to ring up another sale.

Using Training Mode

We provide examples to help learn how to use this cash register. For information about the examples, see Examples on page 90. Using the examples can help you learn to use the cash register and the available features.

You can start Training mode at any time because it does not record activity in the machine totals.

When you are using the cash register in Training mode, you cannot use any of the operations in the PRG, X, or Z modes. The transaction numbers and amounts do not count in the Register mode until you stop Training mode.

When the cash register is in Training mode, asterisks **** print instead of transaction numbers. When you stop Training mode, the transaction

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Alpha 583cx User’s Guide

Using Training Mode

numbers continue from the last number printed before you entered Training mode.

When the cash register is in Training mode, a small light appears in the left digit of the Clerk display. Some transactions may also print DEMO on the receipt.

To start Training mode

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 666666 and then press the

Amount Tend Total key.

4Now you can move the Mode key to the REG1 or REG2 position so training can start.

To stop Training mode

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 555555 and then press the

Amount Tend Total key.

4Now you can move the Mode key to the REG1 or REG2 position and use the cash register.

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65

CHAPTER 7

Programming Complex Tax Rates

Your cash register can manage complex tax rates and assignments. This chapter explains how to do this.

Many people do not need the information in this chapter. If this information does not relate to your business needs, you can skip it. If some information is related to your specific needs, then skip any sections which you do not need to set up your cash register.

If you do not know your sales tax rate and base amount, contact your local government office and ask for your local tax chart. The base tax amount is the maximum point where no tax is charged. Your cash registers defaults to a base tax amount of 10 cents. If your base tax amount is other than 10 cents, see Calculating State Tax Table Codes on page 114.

When you set up your cash register, you programmed the cash register to use a simple sales tax, appropriate for your area. Chapter 2 explains how to program a simple sales tax. Chapter 5 explains how to set up sales tax related to departments or PLUs.

Note

If you hear an error tone while you are programming, press the CLEAR key and continue by repeating the step.

You do not need to reprogram all options if you want to update or change one thing. Save this manual in a safe place so you have it for future programming. After you are done programming, you can print Confirmation Reports to check your results. For more information, see Running Reports on page 70.

Alpha 583cx User’s Guide

Setting the Tax Rates

Setting the Tax Rates

You can program 4 different tax rates on your cash register. Each tax rate can be linked directly to a department key (see Programming Tax Status on page 37), or by pressing the Tax 1 or Tax 2 keys before ringing up an entry.

You can set the cash register to not print the tax rate on receipts. For more information, see Programming Flag Options on page 56.

You can program each Tax Rate as follows:

As an ADD-ON RATE (used in the USA) - means the tax amount prints separately on the receipt. Add-on Tax is most common in the United States. Add-on Tax can be programmed as either a fixed-rate which charges tax based on a percentage, or using the tax table codes, which is a calculation based on an approved tax chart issued by your local or state government.

Canadian Tax System - allows you to program the GST/PST tax system required in Canada.

VAT (Value Added Tax) - means that the tax amount is included in the price of the item.

See the Royal website for the tax table codes for your particular state. After you have the tax table codes for your state, see Calculating State Tax Table Codes on page 114 for help or contact your local state government office for the current tax rates.

To program a basic tax rate, see Programming the Sales Tax on page 8.

To program a second fixed tax rate

Example 21: To set Tax 2 for 7%

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys area, press 2, then press the Tax 1 key.

4Using the round Number keys area, press 7000, then press the Amount Tend Total key.

To program add-on tax table rate

Example 22: The tax code for Arizona's tax rate of 4% is: 121-240096-13-19-23-27-27-1029-25-25-25-1025

1 Put the PRG key in the Mode key slot and turn it to the PRG position.

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Chapter 7: Programming Complex Tax Rates

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys area, press 1 and press the Tax 1 key.

4Using the round Number keys area, press 121 and press the Tax 2 key.

5Using the round Number keys area, press 240096 and press the Tax 2 key.

6Continue typing any State Tax Table Codes you need. Press the Tax 2 key after each code until you are done.

Note

If you make a mistake during programming the State Tax Table Codes, press the Clear key and begin again with Step 3.

To program a second add-on tax rate

Example 23: Tax code for Arizona's tax rate of 5% is: 101-190095-11-17-20-21-1021-20-20-20-20-1020

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys area, press 2 and press the Tax 1 key.

4Using the round Number keys area, press 101 and press the Tax 2 key.

5Using the round Number keys area, press 190095 and press the Tax 2 key.

6Continue typing any State Tax Table Codes mentioned and press the Tax 2 key after each code until finished.

Confirmation Report

To check your results, see Running the Program Confirmation Report on page 70.

To program a VAT tax rate (commonly used in Europe)

You must program Flag 13, as follows:

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys area, press 132 and press the Void key.

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Setting the Tax Rates

To program a First VAT tax rate

Example 24: 10% Tax Programming

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys area, press 1, press the Tax 1 key, press 10000, then press the Tax 2 key.

To program a Second VAT tax rate

Example 25: 5%

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys area, press 2, press the Tax 1 key, press 5000, and then press the Tax 2 key.

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CHAPTER 8

Running Reports

Your cash register includes many reports. In this chapter, we explain:

Programming confirmation

The assigned Department keys

The assigned PLUs

The tax status of departments and PLUs

Management reports, such as sales totals

Running the Program Confirmation Report

The Program Confirmation Report allows you to check your programming results. For more information about programming the cash register, see Chapter 5 Setting Up Your Cash Register - Advanced on page 33.

To run a program confirmation report

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3 Using the round Number keys, press 999999 and then press the

Amount Tend Total key.

Alpha 583cx User’s Guide

Running the Program Confirmation Report

An example Program Confirmation Report is show below. The figures shown in this example are randomly selected. Your report shows you the specific information about the programming for your cash register.

Note

Flags 28, 30 and 31 do not apply to the U.S. market.

Table 18

This code...

Means this...

 

 

T1

Taxable status programmed with a single tax rate.

 

 

T2

Taxable status programmed with a second tax rate.

 

 

T3

Taxable status programmed with Tax 3 rate.

 

 

T4

Taxable status programmed with Tax 4 rate.

 

 

TX

Taxable status programmed with more than 1 tax rate.

 

 

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Chapter 8: Running Reports

Running the Department Confirmation Report

You can print a report that shows the programmed information for a range of departments. This is helpful if you want to see the programmed names of some of the departments, but do not need to see all other programming information.

You can also print a report that shows department information and sales. For more information, see Running the Department Sales Report on page 73.

To run a department confirmation report

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press 88.

4Using the round Number keys, press the number of the first department you want to see. For example, 01.

5Using the round Number keys, press the number of the last department you want to see. For example, 15.

6Press the Amount Tend Total key.

Running the PLU Confirmation Report

The PLU Confirmation Report allows you to check all PLUs programmed. For more information about programming PLUs, see Programming PLU Descriptions on page 48.

To run the PLU confirmation report

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Press the PLU key.

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Alpha 583cx User’s Guide

Running the Department Sales Report

An example PLU Confirmation Report is show below. Your report shows you the specific information about your programming.

Running the Department Sales Report

The Department Sales Report allows you to check the current sales information for specified departments.

To run a Department sales report

1Put the Z key in the Mode key slot and turn it to the X or Z position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Using the round Number keys, press the number of the first department you want to see. For example, 01.

4Using the round Number keys, press the number of the last department you want to see. For example, 15.

5Press the Amount Tend Total key. The Department Sales report prints.

Running Management Reports

The cash register maintains totals of all transaction information. This information is saved in the memory of the cash register as long as the register is plugged in to an electrical outlet or, if the cash register is unplugged, the batteries are charged.

Management reports show you information about how sales are progressing. You can run most reports with the Mode key in either the X position or the Z position. See Running a Financial Report on page 76 for instructions to run X and Z reports.

X reports are run during the day to check transactions. These reports do not clear the transaction memory in the cash register. You can run all reports in the X position.

Z reports are run at end of day, end of the week, or end of the month. These reports do clear the transaction memory in the cash register.

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Chapter 8: Running Reports

When you are done printing these reports, the information only exists on the cash register tape. You can run almost all reports in the Z position.

To prevent someone from accidently printing these reports, a manager password can be set. After the password is set, these reports do not print until the password is entered. For information about setting manager passwords, see Setting X and Manager Passwords on page 28.

Besides passwords, the keys that came with your cash register are also a form of security. We recommend giving clerks the REG keys and giving managers the Z and PRG keys.

For additional security, only the Z and PRG keys can run Z reports. The REG key cannot run Z reports. This means that people with REG keys cannot run or clear the transaction history.

About X Readings

There are two kinds of readings that can be taken in the X position: an X1 reading and an X2 reading.

X1 Reading - Commonly known as a mid-day reading. Use this position to print periodic readings of transaction totals during the course of the day. This reading position does not reset to zero.

X2 Reading - Commonly known as a mid-week or mid-month reading. Use this position to print periodic readings of transaction totals during the course of several days. This reading position does not reset to zero.

About Z Readings

There are two types of readings that can be taken in the Z position: an Z1 reading and an Z2 reading.

Z1 reading — Commonly known as a end-of-day/daily-closeout reading. This reading prints all transaction data and sets all totals to zero, except the Running Grand Total.

You can also print a duplicate Z1 Report. This is useful if the register runs out of paper or if there is a power outage while the Z1 Report is printing. This feature can also be turned off by Flag setting 25. For more information about Flags, see Programming Flag Options on page 56.

Z2 reading — Commonly known as a weekly or monthly reading. This reading prints transaction totals either on a weekly or monthly basis (not both) and resets all transaction totals to zero except the Running Grand Total.

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Running Management Reports

About Management Reports

The following management reports are available:

Cash-in-Drawer Report - Only available in the X position. Tells you how much cash is in the drawer at the time of the report.

Clerk Report - Prints total sales amounts of each Clerk Number.

Financial Report - Includes totals of departments, tax, net sales, voids, returns, coupons, refunds, minus percentage, plus percentage, receipts-on-account, paid out, cash, check, charge. The running grand total appears only on Z Reports.

Hourly Report - Provides total sales amounts rung up each hour.

All PLU Report - Lists quantity and cost of each PLU number rung up.

Department Range Report - Shows the sales information for the specified departments.

The different management reports available in the X and Z positions:

 

Prints this

 

 

This key

report

 

This report is

position...

symbol...

This report is available...

also known as...

 

 

 

 

X

X1

Financial, PLU,

Mid-Day

 

 

Department Range, Clerk,

 

 

 

Hourly, Cash-In-Drawer

 

 

 

 

 

X

X2

Financial

Mid-Week or

 

 

 

Mid-Month

 

 

 

 

Z

Z1

Financial, PLU, Clerk,

End-Of-Day or

 

 

Hourly

Daily-Close-out

 

 

 

 

Z

Z2

Financial

Weekly or

 

 

 

Monthly

 

 

 

 

Running a Cash-In-Drawer Report

This report shows how much cash is in the cash drawer.

To run a Cash-In-Drawer report

1Put the Z key or the PRG key in the Mode key slot and turn it to the X position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Press the Qty/Date key. The Cash in Drawer report prints.

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Chapter 8: Running Reports

Running a Clerk Report

The Clerk report shows sales by clerk number. For more information about setting clerk numbers, see Setting Clerk Numbers and Names on page 25.

A Clerk report in the X position shows sales up to the current hour.

A Clerk report in the Z position shows sales for the entire day. A Clerk report must be closed out in the Z position.

Note

If you are not using clerk numbers, then you cannot run a Clerk report. You hear an error beep when you press the Clerk key.

To run a Clerk report

1Put the Z key or the PRG key in the Mode key slot and turn it to the X or Z position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Press the Clerk key. The Clerk report prints.

Running a Financial Report

The Financial report shows totals of departments, tax, net sales, voids, returns, coupons, refunds, minus percentage, plus percentage, receipts-on-account, paid out, cash, check, and charge. The running grand total appears only on Z reports.

You can run a copy of the Financial report in the Z position. If other keys are pressed after the first Z reading, the duplicate Z Report will not print. To turn off the duplicate Z Report printing feature, you must change Flag 25. For more information about Flags, see Programming Flag Options on page 56.

Important

A Financial Reading must be closed out in the Z position.

For an example Financial report, see Financial Report Example on page 77.

To print a Financial report

1Put the Z key or the PRG key in the Mode key slot and turn it to the X or Z position.

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Running Management Reports

Note

If you use the Z position, the history is reset in the cash register after the report is printed.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Press the Amount Tend Total key.

To run a duplicate Z report

1Put the Z key or the PRG key in the Mode key slot and turn it to the Z position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Press the #/ST/NS key and the Amount Tend Total key. The duplicate Z report prints.

To take a weekly or monthly financial report (Z2 or X2)

1Put the Z key or the PRG key in the Mode key slot and turn it to the X or Z position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3In the round Number keys area, press 99 and the Amount Tend Total key. The report prints.

Financial Report Example

Totals are calculated for the Management Reports in the following way.

NET SALES TOTAL (NET) - Shows the true sales for the day. The Net sales total includes department total (DEPTTL), tax total (T1, T2, T3, T4), and less the coupon discount (COUPON) and less the percentage discount.

Note

Minus percentage discount (DISCOUNT), voids (VOID/CORR) and returns/refunds (REFUND) are all deducted from the department totals and the plus percentage (ADD ON) is added to the department totals. If you do not want the percentage discount and plus percentage reflected in the department totals, see Flag 23 on page 60.

GROSS SALES TOTAL (GROSS) - Shows the total of all sales registered. The Gross Sales Total includes net sales total (NET), coupon

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Chapter 8: Running Reports

discount (COUPON), minus percentage discount (DISCOUNT), return/refund (REFUND), and void (VOID/CORR).

Note

The Percentage Discount [-%] must be done after each item, not on the subtotal amount, for the formula given above to balance as shown.

The Financial report looks like the following. Your specific report looks different, because of your unique cash register activity.

To reset the Z1 counter

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3In the round Number keys area, press 1 and then press the Z1 Counter starting number as 4 digits (for example 0001) and then press the

Return key.

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Running Management Reports

To reset the Z2 counter

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3 In the round Number keys area, press 2, then press the Z2 Counter starting number as 4 digits (for example 0001) and press the Return key.

To reset the grand total

1Put the PRG key in the Mode key slot and turn it to the PRG position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3 In the round Number keys area, press 777777 and press the Amount Tend Total key. Enter the new amount (up to 12 digits) and press the

Non Tax key.

To print a Department Range report

1Put the PRG key in the Mode key slot and turn it to the X position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3In the round Number keys area, press the Starting Department number as 2 digits (for example 01). Press the Ending Department number as 2 digits and then press the Amount Tend Total key.

Running an Hourly Report

The report shows the number of sales and the total sales amount for each hour. All hours print, even if no sales were made in an hour. Times print using a 24 hour format.

Important

An hourly reading must be closed out in the Z position.

To take an hourly report

1Put the Z key or the PRG key in the Mode key slot and turn it to the X or Z position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3In the round Number keys area, press 11 and the Amount Tend Total key. The Hourly report prints.

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Chapter 8: Running Reports

Running PLU Reports

The PLU report shows the quantity and cost of each PLU Number rung up. Only PLUs that had sales will print.

Important

A PLU Reading must be closed out in the Z position.

To print a PLU report

1Put the Z or PRG key in the Mode key slot and turn it to the X or Z position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3Press the PLU key.

To print a PLU sales report, according to an assigned Department number range

1Put the Z key or the PRG key in the Mode key slot and turn it to the X position.

2If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step.

3In the round Number keys area, specify the Starting Dept Number. It must be 2 digits; for example 01.

4Enter the Ending Dept Number as 2 digits.

5Press the PLU key. The sales history for the PLUs assigned to the departments in the specified range prints.

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CHAPTER 9

Maintenance and Options

Follow these steps to make sure your cash register works well.

Your register must remain uncovered when turned on. This allows the electronic components to properly cool.

Use a dust cover when the register is not in operation and the control lock key is turned to the OFF position to protect mechanical components from dust.

Keep beverages and other liquids away from the machine to avoid spills which can damage electronic components. Use the optional protective keytop cover to prevent damage to the cash register.

Keep the cash register away from dust, dampness, or extreme hot or cold temperatures.

To clean your cash register, use a soft dry cloth. Do not use harsh solutions containing alcohol or ammonia.

After storing your cash register in extreme temperatures (below 32 degrees Fahrenheit or above 104 degrees Fahrenheit), allow the temperature inside the machine enough time to reach room temperature before turning it on.

If you need electronic service, take the cash register to a Royal authorized service center. For more information, see Limited Warranty on page 126.

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Chapter 9: Maintenance and Options

Optional Accessories

Your cash register can accommodate optional accessories such as:

Model PS 700 Barcode Scanner.

RegisterLinkTM PC-based software. This software allows you to connect the cash register to your PC to download your sales information and transfer it to QuickBooks® 2002 or Peachtree® accounting software.

These accessories can be easily connected to your register without any extra hardware or software requirements.

If you want these accessories, order them by calling 1-888-261-4555.

Installing a New Paper Roll

As you use the cash register, you will need to replace the paper roll.Your cash register has a thermal printer that prints receipts or a journal. You can use 2.25” (57.5 mm) wide standard thermal register paper.

To put the paper in the paper roll

1Insert the PRG key and turn it to either REG1 or REG2.

If you need a customer receipt, turn the Mode key to the REG1 position.

If you do not need a customer receipt, turn the mode key to the REG2 position.

2Open the Journal Compartment Cover. Grip the left side of the journal cover and gently pull upward. Remove the Journal Compartment Cover and set aside.

3Remove the Journal Takeup spindle. Place the paper roll in the little round area at the bottom of the compartment. Make sure the paper feeds out from the bottom of the roll.

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Using the Battery System

4Grab the small handle on the right of the print roller. Push the little handle towards the back of the cash register and raise the roller bar up.

5Lay the end of the paper across the printer as shown. Move the print roller down onto the paper and snap into place.

Press the Feed key until the paper catches and moves through the printer.

6Do one of the following:

If you do not need to print receipts: Place the black plastic Journal Takeup spindle on its grooves above the Battery compartment. The spindle sits above the paper roll. Press the Feed key to move the paper through the printer about 10-12 inches. Push the paper through one of the narrow openings in the center of the Journal Takeup spindle and turn the spindle several times to wind the paper securely. Press the Feed key until the paper catches and begins to wind securely around the Journal Takeup spindle. Replace the Journal Compartment Cover.

If you want to print receipts: Put the customer receipt paper in the receipt window of the Journal Compartment Cover. Make sure you get the paper in the little guides in the window. Use the Cash Drawer/Journal Lock key #515 to lock it.

Using the Battery System

Your cash register has a memory where information about your programming and transactions are stored. This memory stores the information that lets you print reports, such as the total sales for the day, week, or month. The cash register memory also stores information about any special programming you have done.

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Chapter 9: Maintenance and Options

If your cash register is unplugged or if there is a power outage, the batteries keep the information in the memory until you plug the cash register into a power source or the power is restored.

To make sure the battery back-up protection is working, replace the batteries at least once a year. To help you remember, consider replacing the batteries on New Years Day. The cash register can be off or unplugged for as long as 700 hours (about 28 days) and the information in the memory is still there when you are ready to use the register again.

If there was a power outage, replace the batteries as soon as there is power again. DO NOT remove or replace the batteries until you plug the cash register into a power source and you see messages on the display.

If you will not use the cash register for an extended period of time, you can remove the batteries to prolong their life. However, all information in the cash register will be erased if you do this.

Caution

You must plug the cash register in before installing or replacing the back-up batteries. All data is erased when you remove the batteries if the cash register is not plugged in before you remove the batteries.

To install or replace the batteries

1Before you start, make sure you have 4 new AA batteries.

2Plug the cash register in and turn the Mode key to the OFF position.

3Open the Journal Compartment cover. Unlock the compartment cover with the Cash Drawer/Journal Lock key #515. Grip the left side of the journal cover and gently

pull upward. Remove the cover and put in

Press

 

 

 

 

aside.

 

 

here

 

 

4 Remove the battery cover, located in the

and

 

 

 

slide up

rear left section of the compartment. Press

 

 

 

the indentation at the bottom of the cover

 

 

 

and slide up. See the graphic to the right for

 

 

 

details.

 

 

 

5 Put the batteries in the slots. Make sure that

 

 

 

the positive and negative ends are in the

 

 

 

right place. The batteries have a little plus

 

 

 

(positive) and minus (negative) sign on each

 

 

 

end to help you.

 

 

 

6 Replace the battery cover by sliding it back

 

 

 

down into position.

 

 

 

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Alpha 583cx User’s Guide

 

 

Ordering Accessories

 

 

 

 

Ordering Accessories

 

 

 

Table 19 Optional Accessories

 

 

 

Item

Part Number

 

 

 

 

 

Protective Keytop Cover

013218

 

 

 

 

 

 

Replacement 4 Slot Bill Tray & Drawer

CD510002

 

(Coin Tray not included)

 

 

 

 

 

 

 

Replacement 5 Coin Tray

CD500002

 

 

 

 

 

Duplicate Cash Drawer/Journal Lock Key Set

47300511

 

 

1 set of 2 keys

 

 

 

 

 

 

 

Duplicate Control Lock Key Set

47100324

 

 

6 keys: PRG-427-023, REG-427-024 & Z-427-012,

 

 

 

2 each

 

 

 

 

 

 

 

Replacement Journal Paper Roll Spindle

16900010

 

 

 

 

 

 

Thermal Register Tape (3-roll package)

013127

 

 

2¼” (57mm) wide, 2” (50mm) diameter, 85’ (26m)

 

 

 

long

 

 

 

 

 

 

 

Owner's Manual

A583CXIM902A

 

 

 

 

 

Model PS700 Barcode Reader

16881W

 

 

 

 

 

RegisterLink PC-based software

TBD

 

 

 

 

For Prices and Availability

Call 1-888-261-4555 Monday - Friday 8:30 - 5:00 p.m. (E.S.T.) or visit our web site at www.olivettiofficeusa.com

Prices and Availability Subject to Change Without Notice

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CHAPTER 10

Troubleshooting

Select and follow the procedure which best describes what is happening.

Error Codes

You may see these errors on the display. This table explains what they are and how to fix them.

Table 20

 

The error message...

Do this...

 

 

P R I N T E R

Paper jam or printer failure

E R R O R

Misoperation

C L E R K #

Enter clerk number

E R R O R

Communication error

I Hear an Error Beep

Some error beeps are normal. See Error Codes on page 31 for more information about error codes.

1Press the Clear key.

2Turn the Mode key to the PRG, REG, X or Z position you were in before you got the error.

Alpha 583cx User’s Guide

PE Printer Error

For example, if the last position you were in was REG, turn the key to the REG position and press the Clear key and then press the Amount Tend Total, Check, or Charge key to complete a sale. If your last position was PRG, turn the key to the PRG position and press the Clear key.

If the last thing you were doing was programming PLUs in the PRG mode, return the PRG key to the PRG position. Press Clear and then press Qty/Date to leave PLU programming mode.

3Repeat the procedure you are trying to perform.

If error still persists, perform a Half System Clear procedure. See Half System Clear on page 89.

As a last resort, perform a Full System Clear procedure. See Full System Clear on page 89.

Sec code error appears in PRG, X OR Z modes

This prompt means a Manager Password is programmed.

Enter the password number and press Check.

If Clerk E12 Displays In REG 1 or REG 2 Modes

This prompt means clerk numbers are programmed.

1Enter the clerk number and press Clerk.

2Enter the password and press Charge.

PE Printer Error

This prompt means there is a paper problem.

1Check if you are out of paper.

2Check for a paper jam. If so, carefully remove any paper obstructing the printer.

3Check and make sure the paper was aligned properly in the printer and that the printer bar is snapped into place.

Caution

Do not manually pull the paper. Always use the Feed key to remove or advance the paper. Do not use sharp or pointed instruments in the printer area. This can seriously damage the printer.

4After the paper jam is successfully removed, if PE still appears, turn the Mode key to the OFF position. Unplug the cash register, wait 10 seconds, and plug it back in.

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Chapter 10: Troubleshooting

5If there is a FUNCTION error and an E appears on the display, press the

Clear key.

6If an FUNCTION error continues to appear, turn the Mode key to the last position (PRG, REG, X or Z) you were in before the error appeared.

If the last position you were in was REG, turn the Mode key to the REG position and press the Clear key, then press the Amount Tend Total, Check, or Charge key to complete a pending sale.

If your last position was PRG, turn the Mode key to the PRG position and press the Clear key.

7As a last resort, follow the directions for a Full System Clear. See Full System Clear on page 89.

The Register Does Not Work at All

1Be sure the cash register is plugged into a working electrical outlet and no other electrical device is using the same power source. Another electrical motor on the same circuit can keep the cash register from working properly.

If error still persists, perform a Half System Clear procedure. See Half System Clear on page 89.

As a last resort, perform a Full System Clear procedure. See Full System Clear on page 89.

2If needed, contact the Royal Customer Support hotline at 1-800-272-6229 for additional assistance.

Opening the Drawer When There is no Power

If there is no power and you need to open the drawer, make sure the drawer is unlocked by using the 515 Drawer key.

1With your hands on the cash drawer, carefully tip the front of the register up. Underneath the cash register, toward the back of the register, you see a small lever.

2Push the lever in the only direction it will move. The cash drawer opens.

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Half System Clear

Half System Clear

If you cannot get the cash register to respond, try a half system clear.

To do a half system clear

1Turn the Mode key to the OFF position.

2Unplug the cash register from the power source.

3Wait 30 seconds.

4Plug the cash register in again.

5Continue with normal operations.

Full System Clear

If nothing else works, perform the following procedure.

Caution

This procedure resets the cash register to the factory settings. You lose all your transaction information and programming information.

To do a full system clear

1Turn the Mode key to the OFF position.

2Remove one back-up battery.

3Unplug the cash register from the power source and wait 5 minutes.

4Plug in the cash register.

5Replace the battery.

6Reprogram the cash register.

7Continue with normal operations.

Remove one battery

If Nothing Helps

If a problem still persists, call our Customer Service Support Line toll-free at 1-800-272-6229.

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CHAPTER 11

Examples

The examples in this section show how to ring up different types of transactions. A maximum of 7 digits may be used to enter a price.

Reminder

If Clerk Numbers are programmed, be sure to type the CLERK #, then press the CLERK key, the password and the CHECK key, if programmed, before ringing up a sale.

To ring up a sale

Put the REG key in the Mode key slot and turn it to the REG1 position. You are ready to ring up sales.

Important

You do not need to press the Decimal Point when ringing up a price.

Alpha 583cx User’s Guide

The following examples are in this chapter.

Adding Tax to a Non-Taxable Department

Cash Sale With Tendering Change

Cash Sale Without Tendering Change

Charge Sale

Coupon Discount Sale

Credit Return

Credit Sale

Dept Shift Key

Exempting Tax On An Item

Exempting Tax on the Entire Sale

Gallonage Sales Transaction

Minus Percentage Discount Sale

Multiplication of a Department Unit Price

Multiplication Sale

Multiplying By A Fraction

No-Sale Function

Overriding a PLU Sale

Paid-Out Sale

PLU Sale

PLU Sale With PLU Description

Plus Percentage Sale

Received-On-Account Sale

Registering A Department Unit Price

Registering A Reference Number

Return Sale

Split Tendering Sale

Temporarily Overriding a PLU Price

Use the Error-Correct /Void Key

Voiding A Coupon Sale

Voiding a Department Preset Price

Voiding a Department Preset with a Coupon Discount

Voiding a Department Preset with a Minus Percentage Discount

Voiding A Minus Percentage Discount Sale

Voiding a Multiplication of a Department Preset Price

Voiding A Multiplication Sale

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Chapter 11: Examples

Voiding a PLU Multiplication Sale

Voiding a PLU Sale

Voiding a PLU Sale with a Coupon Discount

Voiding a Plu Sale with a Minus Percentage Discount

Voiding a PLU Sale with a Plus Percentage Rate

Voiding a Plus Percentage Sale

Voiding A Sale

Sample Receipt

The example below shows the general transaction information you see printed on a receipt.

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Transaction Codes

Transaction Codes

The following codes appear on transaction receipts:

Table 21 Transaction Codes

The code...

Means this...

 

 

#

Reference Number

@

Amount Being Multiplied

1 AMOUNT

Amount of Cash Tendered

ADD ON

Plus Percent

CASH

Cash Transaction Total

CHANGE

Change

CHARGE

Charge Transaction Total

CHECK

Check Transaction Total

Clerk #1 to

Clerk number 1 to number 26

Clerk #26

 

COUPON

Coupon

CREDIT

Credit card transaction

DEBIT

Debit card transaction

DISCOUNT

Minus Percent Discount

DUPLICATE

After a transaction, you can print a duplicate receipt

RECEIPT

by pressing the Subtotal w/Tax key immediately after

 

the original receipt has finished printing and before

 

another transaction is started

 

 

NO SALE

No-Sale Function or Open Cash Drawer

PAID OUT

Paid Out

PRICE*

Overriding of a PLU Price

RECD ACCT

Received on Account

REFUND

Return (Refund)

SUBTTL

Subtotal (Excludes Tax)

T1

Tax 1 Rate Applied to a Sale

T2

Tax 2 Rate Applied to a Sale

T3

Tax 3 Rate Applied to a Sale

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Chapter 11: Examples

Table 21 Transaction Codes (Continued)

The code...

Means this...

 

 

T4

Tax 4 Rate Applied to a Sale

TOTAL

Total of Sale

TX

Represents Tax Total if Option 1 is selected on Flag

 

24. For more information, see Programming Flag

 

Options on page 56

 

 

VOID/CORR

Void

X

Number of Items Being Multiplied

The rest of this chapter shows you example transactions.

Reminder

Put the REG key in the Mode key slot and turn it to the REG1 position. You are ready to ring up sales.

Adding Tax to a Non-Taxable Department

Example 26: Assume the Department 2 key is programmed for no tax and the TAX 1 rate is programmed for 6%. Ring up a $1.00 item in Department 2, charging the 6% tax rate.

To add tax to a non-taxable department

1Press the key.

2In the Number keys area, press 100, and then press the key.

3Press the key.

Cash Sale With Tendering Change

Example 27: Ring up a $1.00 item in Department 1 and compute change from $5.00 cash tendered.

To ring up a sale with tendering change

1In the Number keys area, press 100, and then press the key.

2Press the key.

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