Page 1
Contents
1 Welcome
Before Starting .................................................................................................................1
Using the Menu............................................................................................................. 1
Using Keys....................................................................................................................... 1
What’s in the Box?........................................................................................................... 2
Important Phone Numbers.......................................................................................... 2
2 Getting Started
Getting Started.................................................................................................................3
Setting the Language ................................................................................................. 5
Installing the Memory Backup Batteries .............................................................. 5
Installing the Paper Roll ............................................................................................. 6
Setting the Date And Time ....................................................................................... 7
Programming the Sales Tax...................................................................................... 7
PC-Based Software.......................................................................................................... 8
3 Getting To Know the Cash Register
About the Displays........................................................................................................10
Lifting and Lowering the Customer Display.....................................................11
Adjusting the Clerk Display ....................................................................................11
About the Menus on the Clerk Display..................................................................11
Using the Keyboard......................................................................................................13
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Contents
Turning the Register Off and On..............................................................................16
Using the Cash Drawer ................................................................................................16
Using the Accessory Drawer......................................................................................18
4 Setting Up Your Cash Register - the Basics
Using the Displays.........................................................................................................19
The Clerk Screen..........................................................................................................20
Navigating the Clerk Screen ...................................................................................20
Adjusting the Contrast on the Clerk Screen......................................................21
Using Power Saving Mode ......................................................................................21
Setting Alphanumeric Descriptions........................................................................22
Using Double Wide Characters..............................................................................24
Setting Header Messages and Footer Messages................................................24
Printing Options on Receipts ....................................................................................27
Setting Clerk Numbers and Names.........................................................................27
Using the Clerk System................................................................................................29
Setting X and Manager Passcodes ..........................................................................30
Setting the Machine Number....................................................................................31
Programming Department Keys..............................................................................32
Setting Department Number Keys.......................................................................33
Programming Department Names ......................................................................33
Programming Department Preset Price.............................................................35
Programming Tax Status..........................................................................................35
Setting Department Type ........................................................................................36
Setting Standard, Gallonage or Negative Mode..............................................36
Setting High Amount Lock-out (HALO)..............................................................36
Setting Age Limits ......................................................................................................36
Scrolling Messages........................................................................................................37
Types of Scrolling Messages ...................................................................................38
Default Scrolling Messages .....................................................................................38
Programming Scrolling Messages........................................................................39
Setting the Scroll Speed...........................................................................................39
Programming the Credit Keys...................................................................................40
Programming PLU Descriptions...............................................................................42
Programming PLUs without a Barcode Reader ...............................................42
ii Alpha 710ML User’s Guide
Page 3
Programming PLUs with the Optional Barcode Reader...............................43
Printing the Program Confirmation Report......................................................... 44
Before Going to Register Mode................................................................................44
Error Codes ......................................................................................................................45
Clearing an Error .........................................................................................................47
5 Setting Up Your Cash Register Parameters
Print Options...................................................................................................................48
1. Header........................................................................................................................49
2. Footer.........................................................................................................................49
3. Date............................................................................................................................. 49
4. Time ............................................................................................................................49
5. Clerk............................................................................................................................49
6. Each Tax Rate...........................................................................................................49
Contents
7. Tax Total ....................................................................................................................49
8. Blank Line..................................................................................................................49
9. Multiple Receipts ...................................................................................................50
10. Receipt - Real time or End of Sale..................................................................50
11. Tax.............................................................................................................................50
12. Sub-Total ................................................................................................................50
13. Receipt - Name Only vs. PLU & Name...........................................................50
14. Machine #...............................................................................................................51
15. Consecutive #........................................................................................................51
To Default......................................................................................................................51
System Options..............................................................................................................51
1. Key Lay-out...............................................................................................................52
2. Zero Price..................................................................................................................52
3. Electronic Journal ..................................................................................................52
4. Amount Tend. .........................................................................................................52
5. % In Dept...................................................................................................................53
6. Scroll Speed .............................................................................................................53
7. CONS #.......................................................................................................................53
8. ZCT Reset ..................................................................................................................53
9. GT Reset.....................................................................................................................53
10. Rounding................................................................................................................ 53
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Contents
11. Decimal....................................................................................................................54
To Default ......................................................................................................................54
Others Set Up ..................................................................................................................55
[+%] Rate........................................................................................................................55
[-%] Rate.........................................................................................................................56
[-] HALO..........................................................................................................................56
Credit-1 Name..............................................................................................................56
Credit-2 Name..............................................................................................................56
FC Set Up........................................................................................................................56
AGE-1 Set Up ................................................................................................................57
AGE-2 Set Up ................................................................................................................57
Currency Symbol.........................................................................................................57
Z-Report #......................................................................................................................57
Zero Skip ........................................................................................................................58
Z-Report .........................................................................................................................58
Compressed..................................................................................................................58
Machine Number........................................................................................................58
Daily Z Counter............................................................................................................58
Periodic Z Counter......................................................................................................58
Grand Total Amount..................................................................................................59
Config Options ...............................................................................................................59
Language.......................................................................................................................59
Date .................................................................................................................................59
Date Format..................................................................................................................60
Time.................................................................................................................................60
Time Format
Contrast..........................................................................................................................60
Power Saving................................................................................................................60
Tax System ....................................................................................................................60
Options Dump ................................................................................................................61
.................................................................................................................60
6 Ringing up Sales and Using Training Mode
Ringing up Sales.............................................................................................................62
Ringing up Sales without a PLU Number...........................................................63
Ringing up Sales with a PLU Number..................................................................64
iv Alpha 710ML User’s Guide
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Ringing up Sales with the Optional Barcode Reader ....................................64
Verifying the PLU Information for an Item...........................................................65
Printing Receipts............................................................................................................66
Receipt on Demand...................................................................................................66
Using Training Mode....................................................................................................67
Setting the Training Passcode...............................................................................67
Entering and Exiting Training Mode.................................................................... 68
7 Programming Complex Tax Rates
Selecting the Tax System............................................................................................70
Programming Straight Add-on Tax in the United States................................71
Programming Table Tax in the United States.....................................................72
Calculating Your Tax..................................................................................................73
Example Tax Chart .....................................................................................................75
Contents
The Worksheet.............................................................................................................76
Using Canadian Tax Rates ..........................................................................................76
Using VAT Tax Rates .....................................................................................................78
Printing a Confirmation Report................................................................................78
8 Running Reports
Running the Options Dump Report .......................................................................79
Running the Department Confirmation Report.................................................80
Running the PLU Confirmation Report .................................................................81
Running Management Reports................................................................................82
About X Reports..........................................................................................................82
About Z Reports..........................................................................................................82
About Management Reports .................................................................................83
Running Reports............................................................................................................83
Financial Report Example........................................................................................84
Additional Information in Electronic Journal (EJ) Reports........................... 85
9 Maintenance and Options
Installing a New Paper Roll ........................................................................................89
Using the Battery System ...........................................................................................90
About the Serial Port....................................................................................................91
Connecting the Cash Register to a PC ...................................................................92
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Contents
10 Troubleshooting
Paper End or Printer Errors.........................................................................................93
No Receipt Printing.......................................................................................................94
No Printing on the Receipt.........................................................................................94
The Cash Register Turns Itself Off ............................................................................94
Electronic Journal Memory Errors............................................................................94
The Cash Register Does Not Work at All................................................................95
The Cash Register Does Not Work at All................................................................96
Opening the Drawer When There is no Power ...................................................96
Half System Clear...........................................................................................................96
Partial Reset .....................................................................................................................97
Full System Clear............................................................................................................97
If Nothing Helps .............................................................................................................97
11 Examples
Transaction Codes...................................................................................................... 100
Sample Receipt......................................................................................................... 101
Adding Tax to a Non-Taxable Department .......................................................101
Cash Sale With Tendering Change....................................................................... 102
Cash Sale Without Tendering Change................................................................ 102
Charge Sale ................................................................................................................... 102
Charge Return.............................................................................................................. 103
Check Sale .....................................................................................................................103
Coupon Discount Sale ..............................................................................................103
Credit Sale .....................................................................................................................103
Credit Return ................................................................................................................ 104
Dept Shift Key ..............................................................................................................104
Exempting Tax On An Item .....................................................................................105
Exempting Tax on the Entire Sale......................................................................... 105
Gallonage Sales Transaction................................................................................... 106
Minus Percentage Discount Sale ..........................................................................
Multiplication of a Department Unit Price ........................................................107
Multiplication Sale and Overriding a Preset Department Price................. 107
Multiplying By A Fraction ........................................................................................108
No-Sale Function (Opening the Cash Drawer).................................................108
vi Alpha 710ML User’s Guide
106
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Contents
Temporarily Overriding a PLU Price .................................................................... 108
Paid-Out Sale ............................................................................................................... 109
PLU Sale ......................................................................................................................... 109
Plus Percentage Sale ................................................................................................. 109
Received-On-Account Sale ..................................................................................... 110
Registering A Department Unit Price.................................................................. 110
Registering A Reference Number......................................................................... 111
Return Sale.................................................................................................................... 111
Split Tendering Sale................................................................................................... 112
Use the Error-Correct /Void Key ............................................................................ 112
Voiding A Coupon Sale ............................................................................................ 112
Voiding a Department Preset Price ..................................................................... 113
Voiding a Department Preset with a Minus Percentage Discount........... 113
Voiding A Minus Percentage Discount Sale ..................................................... 114
Voiding a Multiplication of a Department Preset Price................................ 114
Voiding A Department Multiplication Sale....................................................... 115
Voiding a PLU Sale ..................................................................................................... 115
Voiding a PLU Multiplication Sale ........................................................................ 115
Voiding a PLU Sale with a Minus Percentage Discount................................ 116
Voiding a PLU Sale with a Plus Percentage Rate............................................. 116
Voiding a Plus Percentage Sale............................................................................. 117
Voiding an Entire Sale before Finishing the Sale ............................................ 117
Voiding A Sale.............................................................................................................. 117
A Product Information
Specifications and Safety......................................................................................... 118
Safety and Legal Notices ......................................................................................... 119
Software Licensing Agreement............................................................................. 120
Manufacturer’s Limited Warranty......................................................................... 121
Ordering Supplies and Accessories ..........................................123
Index ...........................................................................................124
Alpha 710ML User’s Guide vii
Page 8
CHAPTER 1
Welcome
Congratulations on purchasing your new Royal cash register! This register
is designed to be easy to use, helping you to focus on running your
business.
Before Starting
Before you start using this manual to set up and customize your cash
register, you should know the following.
Using the Menu
This cash register has a menu system that prompts you through many tasks
you perform. To help you quickly navigate through the menu system, we
use the following:
ProgrammingMore OptionsPrint Options
Using Keys
When you need to press a key, you see a picture of the key you need to
press and the name of the key is in another font. For example:
1 If you are ringing up a check, press the Check key.
If you need to type something in the round Number keys area, what you
need to type is shown in a special font. For example:
2 Using the round Number keys, press 444444 and then press the
Amount Tend Total <Enter> key.
Alpha 710ML User’s Guide
Page 9
What’s in the Box?
Look for and unwrap the following:
• Cash Register
• 1 starter roll of standard thermal paper, Royal Reorder Number 013127
(2¼ inch or 57.5 mm wide).
• Journal Spindle, installed in the printer compartment
• RegisterLinkTM software and 6 foot serial cable
• 1 set of keys, consisting of 2 Cash Drawer keys (515).
• This user’s guide
Important Phone Numbers
If you need help or want to order additional supplies, use the following
contact information.
What’s in the Box?
Customer Service: 1-800-272-6229 (USA)
1-888-266-9380 (Canada)
01-800-849-4826 (Mexico)
Ordering Supplies: 1-888-261-4555
Website: www.royal.com
To order items, see Ordering Supplies and Accessories on page 123.
Alpha 710ML User’s Guide 2
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CHAPTER 2
Getting Started
Setting up your cash register consists of the following steps:
1 Unpacking the cash register
2 Plugging the cash register into a power source
3 Turning on the cash register by pressing the Main menu (on) key.
4 Setting the Language
5 Installing the Memory Backup Batteries
6 Installing the Paper Roll
7 Setting the Date And Time
8 Programming the Sales Tax
Do all the steps and follow the detailed instructions shown on the cash
register display to make sure your cash register is set up correctly.
When you are done with this chapter, see the chapter called Getting To
Know the Cash Register, starting on page 10 and the chapter called Setting
Up Your Cash Register - the Basics, starting on page 19 for more
information about your cash register.
Getting Started
Because the Alpha 710ML has a 5-line LCD screen, you are prompted
through setup after you plug in the cash register. This chapter helps you
understand what the setup options are as you are walked through the setup.
Alpha 710ML User’s Guide
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Getting Started
If you make a mistake or enter a wrong setting during initial setup, just
continue with the rest of the initial setup. During initial setup, you cannot
change settings after you press the Amount Tend Total <Enter> key. When
you complete the initial setup, you can correct any setting by following the
instructions listed in this manual.
Make sure that you plug the cash register into the electrical outlet before
you put in the batteries.
Caution
If you put the batteries in first, they can damage the cash register.
Do not use this cash register outdoors in the rain or near any source of
liquid.
After you get the cash register ready to use, the 5-line LCD screen prompts
you through the rest of the set up. Use the Up and Down arrow keys to
move through the items on the screen.
Note
If you make a mistake while you are programming, press the Clear key.
To get the cash register ready to use
1 Remove the cash register and the parts from the box. Store the box and
packing material in a safe, dry place. If you need to move the register in
the future, you can put it back in the box.
2 Remove the tape holding the parts of the cash register in place. For
example, there may be tape on the Journal Compartment Cover.
Put the register on a hard, level surface, away from rain and spilled
drinks. A hard, level surface makes it easier for the cash drawer to go in
and out smoothly.
Do not put the register on a porous surface. Depending on the surface or
any cleaning solution used on the surface, the rubber feet may leave
marks on the surface. Do not place the register on any valuable surface,
such as antique or fine wood tables, desks, and so on.
3 Plug the cash register into a grounded three-hole electrical wall outlet.
(115-120 volt, 60 hertz). Make sure the electrical cord is not going to be
tripped over or accidentally pulled from the electrical outlet.
Put the cash register on an electrical circuit with no other electrical
device or appliance. Other appliances can overload the circuit or cause
electrical interference with the cash register. It is best that you use a
circuit without other appliances already on it.
Now follow the prompts on the screen. The rest of this chapter explains
the setup options.
Alpha 710ML User’s Guide 4
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Chapter 2 Getting Started
Setting the Language
At the prompt, you can select English, Spanish, or French. Changing the
language changes the factory programmed words you and the customer
see on the displays. However, changing the language does not translate
any words you program in the cash register, such as PLU descriptions,
header information, and so on.
Note
If you start programming the cash register and then change the language,
you lose all your programming changes.
To set the language when you first set up the cash register
1 When you first turn the register on, you are prompted through all setup
options. Setting the language is the first option.
2 Select the language you want and press the Amount Tend Total <Enter>
key. The language your cash register shows on the operator display is
set.
Installing the Memory Backup Batteries
Your cash register uses 3 AA 1.5 volt batteries for the memory backup
system. These batteries did not come with your cash register and you must
purchase them additionally.
Caution
If you put the batteries in the cash register first, they can damage your cash
register. Put the batteries in when you are prompted.
1 At the prompt, open the Journal Compartment
Cover. Remove the Journal Compartment Cover
and set aside.
2 Move the paper roller bar up and out of the way.
Grab the small handle on the right of the print
roller bar. Push the little handle towards the back
of the cash register and raise the paper roller bar
up. You see a slope down to the paper compartment. The battery cover
is located under the print roller bar, on the slope.
3 Remove the battery cover. Press the edge at the
top of the cover and push to the back. The cover
pops off.
• Put the batteries in the slots. Make sure that
the positive and negative ends are in the right
place. The batteries have a little plus (positive)
and minus (negative) sign on each end to help
you.
5 Alpha 710ML User’s Guide
Page 13
• Replace the battery cover. Slide the bottom tabs into the long slit in the
bottom position and snap the cover into place. Do not put the tabs in
the 2 holes in the bottom of the compartment. The cover will not close
and you will break the tabs.
Installing the Paper Roll
Your cash register has a thermal printer that prints receipts for the
customer or a journal tape. Use 2¼ inch (57.5 mm) wide standard thermal
register paper. Do not use bond paper because the register does not use a
ribbon or ink for printing.
Caution
Do not manually pull the receipt paper. Always use the Feed key to
remove or advance the paper. Do not use sharp or pointed instruments in
the printer area. This can seriously damage the printer.
1 At the prompt on the clerk display during set up, open the Journal
Compartment Cover. Remove the Journal Compartment Cover and set
aside. Remove the tape on the black Journal Tape spindle inside the
printer compartment of the cash register.
Getting Started
2 Remove the Journal
Takeup spindle. Place
the paper roll in the
little round area at the
bottom of the
compartment. Make
sure the paper feeds
out from the bottom of
the roll, towards the
front of the cash
register.
3 Grab the small handle
on the right of the print roller. Push
the little handle towards the back of
the cash register and raise the roller
bar up.
4 Lay the end of the paper across the
printer as shown. Move the print
roller down onto the paper and
snap into place. Make sure both
sides are snapped down.
Handle
5 Press the Feed key to move the paper through the printer to make sure
there is no jam and the paper is properly installed before continuing.
6 Follow the instructions on the clerk display.
Alpha 710ML User’s Guide 6
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Chapter 2 Getting Started
Setting the Date And Time
The date changes every day and prints in the month-day-year format. You
can prevent the date from printing on the transaction receipts. The date
format can also be changed to print day-month-year. For more
information, see Date Format on page 60.
The time can print in either the 12 or 24 hour (military time) format. The
default setting is to print in the 12 hour format, which is normally used. To
change to the 24 hour format, see Date Format on page 60. You can set
the cash register so that it does not print the time on receipts. For more
information, see Printing Options on Receipts on page 27.
As you are prompted through entering the date and time, press the
Amount Tend Total <Enter> key to enter the information you specify.
To set the date
1 At the prompt, use the rounded Number keys to enter the last 2 digits of
the year. For example, for 2006, press 06. Press the Amount Tend Total
<Enter> key.
2 Use the rounded Number keys to enter the 2 digits of the month. For
example, for February, press 02. Press the Amount Tend Total <Enter>
key.
3 Use the rounded Number keys to enter the 2 digits of the day. For
example, 24. Press the Amount Tend Total <Enter> key.
4 Use the rounded Number keys to enter the 2 digit hour. For example,
09. Use military, or 24 hour, time for hours after 12 noon. For example,
if you want to enter 8pm, press 20. Press the Amount Tend Total
<Enter> key.
5 Use the rounded Number keys to enter the 2 digits of the minutes. For
example, 54. Press the Amount Tend Total <Enter> key.
Using the information in this example, the date and time are set to
02-24-06 8:54pm.
Programming the Sales Tax
Now you need to select and program the sales tax for your area. You can
use 1 of 2 tax types in the US:
• Straight tax: The sales amount is multiplied by a flat percentage rate
such as 5%. For example, on a $1.00 item, $.05 is added for tax.
• Table tax: The tax is charged based on a tax table you obtain from your
local or state government tax office.
7 Alpha 710ML User’s Guide
Page 15
PC-Based Software
Straight tax is the easiest and most commonly used tax rate. Most states
and areas use straight tax. To find out which sales tax type and percentage
rate you should use, contact your local government office.
This section explains setting simple sales tax in the United States. See
Selecting the Tax System on page 70 for other sales tax systems.
As you are prompted through setting the sales tax, press the Amount Tend
Total < Enter > key to enter the information you specify.
To set Straight USA (add-on tax)
1 Select USA (ADD-ON) TAX and press the Amount Tend Total <Enter>
key.
2 Select tax type, STRAIGHT TAX and press the Amount Tend Total
<Enter> key.
3 For straight tax, use the rounded Number keys to enter the sales tax rate
for your area. For example, if your local sales tax rate is 10%, enter
10000. To program other tax rates, press the following:
For this tax rate... Press these keys...
7. 7 5 % 7750
5.5% 5500
10.5% 10500
4 Press the Amount Tend Total <Enter> key.
For tax tables and more advanced tax rate programming, see
Programming Complex Tax Rates on page 69.
For more information about the other features of your cash register, see
Setting Up Your Cash Register - the Basics on page 19 and Setting Up Your
Cash Register Parameters on page 48.
PC-Based Software
Your cash register includes:
• RegisterLink PC-based software.
• This software allows you to connect the cash register to your PC to
download your sales information and transfer it to QuickBooks® Pro
2002 or later accounting software. For instructions about using the
software, see the RegisterLink manual.
• Program your cash register from the PC - You can program clerk
names, PLUs, departments, the header, the footer, and scrolling
Alpha 710ML User’s Guide 8
Page 16
Chapter 2 Getting Started
messages on your PC and download these settings to your cash
register.
• Back-Up and Restore - Whether you programmed your cash register
data on the cash register or on your PC, you can back-up that
programming and store the data on your PC. Should you lose the
memory in your cash register, you can simply restore the data from
your PC back to the cash register without having to reprogram all the
PLU's, Departments and other data.
• Additional Cash Registers - When you buy additional cash registers,
you can use the back-up-and-restore feature with multiple registers of
the same model number. Just program one register, back-up the data to
your PC, and then restore or download the data from your PC to the
other registers, as long as they are all the same model number. This
saves you the time of having to program each register individually.
Check the Royal web site for any new features and upgrades to
RegisterLink.
Using the RegisterLink software requires connecting your computer to the
cash register using the serial port. To connect your computer to the serial
port, you need to use the included null-modem serial cable. For technical
details about the serial connection, see About the Serial Port on page 91.
For information for connecting the cash register to your PC, see
Connecting the Cash Register to a PC on page 92.
The RegisterLink software is on a CD. Please install the software from this
CD. Then check for updates on the Royal web site (www.royal.com). If a
later version of the RegisterLink software is available on the web site,
download it from the web site and install it on your PC. It is important
that the CD version of the software is already installed on your PC before
you download and install any updates.
RegisterLink software instructions are separate from this manual. The
RegisterLink instruction manual is on the CD that contains the software.
An updated and revised version of the instruction manual accompanies
any newer version of the software that is downloaded from our web site.
Please refer to the RegisterLink instruction manual for all software related
operational instructions and assistance.
9 Alpha 710ML User’s Guide
Page 17
CHAPTER 3
Getting To Know the Cash Register
This chapter shows you the basics of using your cash register after you set
it up. If you have not yet set up your cash register, see the Quick Start
sheet that came in the box with your cash register or Getting Started on
page 3.
About the Displays
Your cash register has 2 displays.
Customer Display
You can lift, tilt, and rotate the customer display so customers can see what
is happening. When you move the register or store it, lower the display so
it doesn’t get damaged.
Your cash register has a 1 line customer display that shows letters and
numbers (alphanumeric) The alphanumeric display shows 10 digits for
descriptions, scrolling text messages, and sales dollar amounts.
Clerk screen
Your cash register has a 5 line LCD display. The fifth line on this screen
shows you helpful text about what you are doing when you are
programming. This display slides to different angles to make it easier for
you to read.
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Chapter 3 Getting To Know the Cash Register
Lifting and Lowering the Customer Display
You can lift and lower the customer display so that customers can easily
see what is happening.
Adjusting the Clerk Display
Your cash register has a 5 line display for the operator. All lines shows
letters and numbers (alphanumeric).
You can adjust the angle of the clerk display to more easily see the screen.
To adjust the clerk display
1 Place your thumb at the bottom of the clerk display nearest the
keyboard.
2 Gently press down on the display. The display rotates within its track.
Do not force the display past the maximum position.
About the Menus on the Clerk Display
This cash register uses menus on the 5 line LCD clerk display to prompt
you through both programming and using the cash register. The 5 line
LCD clerk screen looks like:
The menu system prompts you through programming and sales. Always
follow the instructions on the screen. Refer to this manual for detailed
information about the options on the screen.
11 Alpha 710ML User’s Guide
Page 19
About the Menus on the Clerk Display
You may see a scroll bar on the right side of the screen. This means that
there are more options to see if you use the Arrow Up and Arrow Down
keys.
Scroll bar
Help text
When you are programming, you also see text that moves across the
bottom of the screen. This text provides a brief explanation of the selected
option.
As you use the cash register, you notice symbols on the lower left of the
5th line. These symbols are:
Enter uppercase alphabetical letters using the Department key in
Caps On mode.
Enter lowercase alphabetical letters using the Department key in
Caps Off mode.
Enter numbers using the rounded number keys.
Enter symbols and international characters by pressing the #/ NS
<sym> key.
Scan a barcode using the optional barcode reader.
The cash register is in Training Mode.
Receipt printer is turned off in Sales Registration mode.
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Chapter 3 Getting To Know the Cash Register
Using the Keyboard
The keyboard on your cash register looks like the following:
Rounded number keys
Department keys and
letters for programming
Amount Tend Total key
opens cash drawer
To use the keyboard, do the following:
• To use the cash register, press the Main menu
(on) key. Select Sales Registration and press the
Amount Tend Total <Enter> key. Now you can
press the round Number keys and Department
keys to ring up a sale. For more information
about ringing up sales, see Ringing up Sales and
Using Training Mode on page 62.
• To program the cash register, press the Main
menu (on) key. Select Programming and press
the Amount Tend Total <Enter> key. For more
information about programming the cash
register, see Setting Up Your Cash Register - the Basics on page 19 and
Setting Up Your Cash Register Parameters on page 48.
13 Alpha 710ML User’s Guide
Page 21
Using the Keyboard
The following identifies some of the keys on the keyboard and what you
can use them for
Tab l e 1 Navigating k eyboard
Use this key... To do this...
• enter single entry coupon discounts
• feed paper through the printer
• use Percent Discount
• use Received On Account
• use Percent Add-On
• use Cash Paid-Out
• override PLU preset price
• use Foreign Currency conversion
• enter a PLU number manually
• clear an entry
• enter multiple quantities of a PLU or Department
during a sale
• show the default date/time/status screen on the clerk
display between sales in the Sales Registration mode
• set an entire sales transaction as tax exempt, before
pressing the Amount Tend Total key. For example, you
might be selling to a non-profit organization or a
reseller.
• override the pre-programmed tax rate for an item with
a different tax rate or tax exempt a single item
Alpha 710ML User’s Guide 14
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Chapter 3 Getting To Know the Cash Register
Table 1 Navigating keyboard
Use this key... To do this...
• select items from the menus in the clerk display
• move the cursor on the screen
• go directly back to the Main menu from any point in
the cash register menus
• turn the cash register on
• turn the receipt printer on or off
• exit the current screen and go back to the previous
screen
• process a returned item as a credit sale
• use caps key for typing capital letters or lower-case
letters using the alphabet on the Department keys
• enter a descriptive or reference number during a sale,
such as an invoice number or product serial number
• open the cash drawer and ring a No-Sale transaction
• see the symbol and international character set screen
• void a line item in a sales transaction or
• ring an entire voided sale transaction
• backspace and delete one character at a time during
text and description entries in Programming mode
• end a sale as a Charge sale paid for by a credit card
• enter a character as double-wide during text and
description entries in Programming mode
• subtotal a sales transaction
• reprint the sales receipt for the previous sales
transaction before another transaction is started
• end a sale paid for with check or money order
15 Alpha 710ML User’s Guide
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Tab l e 1 Navigating k eyboard
Use this key... To do this...
• end a sale paid for with cash
• enter the dollar amount the customer gave you for a
cash sale and the register calculates change
• to enter and accept all entries in the Program mode
and Reports mode
Turning the Register Off and On
You should turn the cash register off when you are not using it. The
keyboard does not work and the cash drawer is electronically locked. A
small amount of power maintains the programming and transaction data
totals.
Turning the Register Off and On
Note
You cannot turn the cash register off while you are in a transaction. You must
complete all transactions before you turn the cash register off.
To turn the cash register off
1 Press the press the Main menu (on) key.
2 Press the Arrow Down key to select Off on the operator display. Press the
Amount Tend Total <Enter> key. The cash register turns off.
To turn the cash register on
To turn the register on again, press Main menu (on).
Using the Cash Drawer
The cash drawer is where you put the money after you ring up a sale. The
cash drawer has slots for putting paper bills and a removable tray for
coins. You can store paper items such as checks and charge slips under the
removable coin tray.
When you ring up a sale, the cash drawer automatically opens so you can
make change and put money away. You can also electronically open the
cash drawer without making a sale. This is handy if you need to make
change for someone or forgot to put something away. Press the #/NS
<SYM> key.
The cash drawer locks in 2 different ways. Locking the cash drawer is a
good idea if you need to leave the cash register.
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Chapter 3 Getting To Know the Cash Register
• The cash drawer automatically locks electronically when you turn the
cash register off. The emergency open lever will still open the cash
drawer when it is electronically locked.
• You can also use the 515 key to mechanically lock the cash drawer. If you
lock the cash drawer this way, you must have the key to open it again.
Even the emergency open lever will not open the cash drawer when it is
locked with the key.
Important
If the cash drawer will not open, see if the lock on the cash drawer is turned
to the right. If it is, the drawer is locked with the 515 key. You need the key to
unlock the cash drawer. If the key is lost or locked in the cash drawer,
contact Royal.
When you are using the cash drawer, make sure you lower the bill arms
before you close the cash drawer. Never slam the drawer closed.
To open the cash drawer after a sale
1 When you are done ringing up a sale, press the Amount Tend Total
<Enter> key at the bottom right of the keyboard. The cash drawer
opens. You can make change and put the money in the drawer.
2 When you are done, push the cash drawer closed.
To open the cash drawer without making a sale
1 Press the #/NS <SYM> key at the bottom right of the keyboard. The cash
drawer opens and a No Sale receipt prints.
2 When you are done, push the cash drawer closed. These “no-sale
transactions” are recorded in the Electronic Journal for an audit trail if
the Electronic Journal is turned on. For more information, see
3. Electronic Journal on page 52.
To lock and unlock the cash drawer using the key
1 Using the small key labeled 515, put the key in the lock in the front of the
cash drawer.
2 To lock the cash drawer, turn the key to the right and remove the key
from the lock.
3 To unlock the cash drawer, turn the key to the left and remove the key
from the lock.
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Using the Accessory Drawer
To open the cash drawer using the emergency lever
1 With your hands on the cash drawer, carefully tip the front of the register
up. Underneath the cash register, toward the back of the register, you see
a small lever.
2 Push the lever in the only direction it will move. The cash drawer opens.
If the cash drawer will not open, make sure it is not locked with the 515
Drawer key.
Using the Accessory Drawer
Your cash register has a small drawer above the cash drawer. The
Accessory drawer can be opened at any time by anyone. It is a good place
to put things like pens, pencils, and note pads.
Because the drawer cannot be locked, it is not a good idea to put checks or
valuables in it. You should put those in the cash drawer, under the coin
tray.
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CHAPTER 4
Setting Up Your Cash Register - the
Basics
This chapter includes explanations for:
• Specifying messages on the display and on receipts
• Setting clerk names and numbers
• Setting machine numbers
• Setting clerk and manager passcodes
• Programming department keys
• Programming PLUs
• Clearing error codes
•and more
Using the Displays
Your cash register includes two displays: 1 for the clerk, or operator, and 1
for the customer. The customer display shows large, easy to read
fluorescent digits for easy viewing.
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The Clerk Screen
Using the Displays
The clerk screen prompts you through setting up the cash register and
using it to ring up sales. The main screen on the display looks like this:
When ringing up sales, you see the department number or PLU number
on the clerk screen. If a description or name is programmed, this
description appears.
Navigating the Clerk Screen
Navigating the clerk screen is easy. Use these following keys:
Table 2 Navigating the clerk screen
To do this... Press this...
See the main menu
Move up and down through the menu
options
Select the highlighted option
Go back one menu level
Clear your typed entry and start over
Clear the last character entered
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Chapter 4 Setting Up Your Cash Register - the Basics
Adjusting the Contrast on the Clerk Screen
You can adjust the contrast on the clerk screen to make it brighter or
darker. This makes it easier for you to see the display in different lighting.
To adjust the contrast
ProgrammingMore OptionsConfigContrast
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Config. Press the Amount Tend
Total <Enter> key.
6 Press the Arrow Down key to select Contrast. Press the Amount Tend
Total <Enter> key.
7 Use the Left Arrow and Right Arrow keys to adjust the contrast.
8 When you are done, press the Amount Tend Total <Enter> key.
Using Power Saving Mode
The cash register includes a power saving, or “sleep” mode. This mode
saves energy and prevents the clerk display from getting damaged by
“burn-in”—just like a screen saver on your laptop or PC.
After a specified period of minutes of inactivity, the cash register goes into
sleep mode and the clerk display goes dark. The cash register does not
actually turn all the way off, it just goes to sleep.
To wake the unit up, press the Main menu <On> key or the Clear key. The
Main menu <On> key turns the cash register on if it is in sleep mode or it
was turned off using the main menu.
The Clear key turns the display on if the cash register is in sleep mode.
The Clear key does not turn the cash register on if is was turned off on
using the main menu.
The default time before the cash register goes to sleep is 3 minutes, but
you can change this.
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Setting Alphanumeric Descriptions
To change the power saving time
ProgrammingMore OptionsConfigPower Saving
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Config. Press the Amount Tend Total
<Enter> key.
6 Press the Arrow Down key to select Power Saving. Press the Amount
Tend Total <Enter> key.
7 Make your selection. When you are done, press the Amount Tend Total
<Enter> key.
Setting Alphanumeric Descriptions
You can program custom header and footer messages, clerk names,
departments, and item descriptions. These text messages and descriptions
appear on the receipt and on the customer display.
When you are programming the alpha
descriptions for Departments, PLUs, Clerks,
the Header and Footer messages, use the
Alpha Keyboard.
Note
Only capital letters of the alphabet are on the
Alpha Keyboard. To use lower case letters,
press the Return <caps> key.
The department keys are clearly labeled
with all the letters needed to program these
descriptions. When you are programming alpha descriptions, use the
department keys to spell out the words you want.
To use the letters in the white part of the Department keys, simply press
the Department key.
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Chapter 4 Setting Up Your Cash Register - the Basics
To use the letters and characters in the lower green
area of the keys, press the Dept Shift key and then
press the key with the letter you want.
Use the round number keys to enter any numbers you
want.
You may need certain special symbols on the Alpha
Keyboard. For example, if you need a space between
words, if you need the / symbol, or if you need a
comma, press the Dept Shift key and then press the Department key that
has the character you want.
Some symbols and international characters are only available using the # /
NS <sym> key. When you press the # / NS <sym> key, use the arrow keys
to move through the symbols to highlight the symbol you want. Press the
Amount Tend Total <Enter> key to select the highlighted symbol. Press the
# / NS <sym> key again to exit this from screen.
Important
If you enter the wrong character, press the Void <bksp> key to delete the
character. Now you can continue.
The maximum number of characters that can be programmed for each
item description are shown below. As you enter text descriptions, the
lower left of the clerk screen also shows you the remaining characters
available.
• Department 12 Characters
• PLU 12 Characters
• Clerk Name 24 Characters
• Header and Footer messages 5 Lines (24 characters each)
• For programming text messages that appear on the customer display and
the receipt, see Setting Header Messages and Footer Messages on
page 24.
• For programming department keys, see Programming Department Keys
on page 32.
• For programming PLUs, see Programming PLU Descriptions on
page 42.
• For programming Clerk names and numbers, see Setting Clerk Numbers
and Names on page 27.
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Using Double Wide Characters
For extra emphasis, you can program double wide characters for a specific
character or a line of characters.
Normal Size Double Wide
If you use double wide characters, the maximum number of characters
you can use is reduced by half.
Setting Header Messages and Footer Messages
• Department 6 Characters
• PLU 6 Characters
• Clerk Name 12 Characters
• Header and Footer messages 5 Lines (12 characters each)
To make a character print extra wide, press the Charge <wide> key before
each character as you type in the description.
Setting Header Messages and Footer Messages
You can specify a header message and/or footer message to print on
customer receipts. Each message can be a maximum of 5 lines. Each line
can have 24 characters.
YOUR RECEIPT
THANK YOU
is the default printout for the header message.
HAVE A NICE DAY
PLEASE COME AGAIN
is the default printout for the footer message.
Make a copy of the blank Worksheet below for future changes or revisions
to your header message or footer message.
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Chapter 4 Setting Up Your Cash Register - the Basics
Header Message or Footer Message Worksheet
Use this worksheet to make your header message or footer message. Make
a copy of the blank worksheet before you start, in case you make a
mistake or change your mind.
Line 1
Line 2
Line 3
Line 4
Line 5
Important
If you enter the wrong character, press the Void <bksp> key to delete the
character. Now you can continue.
The text in the header message and the footer message is automatically
centered. If you do not want the message to be centered, enter the rest of
the characters as spaces at the beginning or the end of the text to right or
left align your text.
Line 1
Line 2
Line 3
Before programming your header or footer message
1 Write out your store name and the header message you want to
program.
2 After writing out your message, count the number of characters on each
line. The following example shows a message and the letter count,
including spaces.
INTERNATIONAL COFFEES 21
999-555-1212 12
222 EAST MAIN STREET 20
OPEN 7AM TO 6PM 15
COFFEES OF THE WORLD 20
3 Complete the chart, filling in extra unused characters with blank spaces.
The text for each line is automatically centered.
INTERNATIONAL COFFEES
999-555-1212
222 EAST MAIN STREET
Line 4
Line 5
COFFEES OF THE WORLD
OPEN 7AM TO 6PM
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Setting Header Messages and Footer Messages
Remember, you can make the characters double width but you can only
use half the total number of characters if you do this. For example, if you
want Coffee to be double wide, you need 12 spaces. For more
information about double wide characters, see Using Double Wide
Characters on page 24.
You can also use characters other than those on the Department keys,
such as numbers, punctuation, and international letters by pressing the
#\NS <SYM> key.
This is an example of the programmed header message:
INTERNATIONAL COFFEES
999-555-1212
222 EAST MAIN STREET
OPEN 7AM TO 6PM
COFFEES OF THE WORLD
To add a space to separate words, press the Department Shift key and
then the Department 17 key.
Important
If you enter the wrong character, press the Void <bksp> key to delete the
character. Now you can continue.
To program header messages or footer messages
ProgrammingMore OptionsText Mess ages
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Text Messages. Press the Amount
Tend Total <Enter> key.
6 Select the text message you want to program.
7 Follow the instructions on the display.
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Chapter 4 Setting Up Your Cash Register - the Basics
Printing Options on Receipts
You can specify if the following prints on receipts:
• Headers and footers • Date and time
• Clerk name and number • Tax total, amount and location
• Machine number • Department name or PLU name
• Transaction number • and more
To set receipt printing options
ProgrammingMore OptionsPrint Options
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Print Options. Press the Amount
Tend Total <Enter> key.
6 Follow the instructions on the display.
Setting Clerk Numbers and Names
You can program and assign up to 40 Clerk Numbers so you can monitor
sales by individual employees. Each clerk number can also be assigned a
24 character name.
To see the sales totals for each clerk, a Clerk Report is available in both
the X and Z modes.
You can spell names by using department keys. For more information, see
Setting Alphanumeric Descriptions on page 22.
After you specify Clerk Numbers and Names, you must set Clerk System
to On so clerks must enter their clerk number each time they enter Sales
Registration mode.
You must turn on Clerk passcodes separately if you want passcodes to be
required when the clerk number is entered.
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Setting Clerk Numbers and Names
Note
When clerks enter passcodes, passcodes appear as asterisks *** on the
displays for extra security.
After you are done programming clerk numbers, you can check your
results. See Running the Options Dump Report on page 79.
Important
If you enter the wrong character, press the Void <bksp> key to delete the
character. Now you can continue.
To set a clerk number and program a name and passcode
ProgrammingSecurity Set UpClerk Set Up
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select Security Set Up. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Clerk Set Up. Press the Amount
Tend Total <Enter> key.
6 Follow the instructions on the display.
Now you need to turn on Clerk Security.
To turn on Clerk Security
ProgrammingSecurity Set UpClerk System
1 Press the press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select Security Set Up. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Clerk System. Press the Amount
Tend Total <Enter> key.
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Chapter 4 Setting Up Your Cash Register - the Basics
6 Select On. Press the Amount Tend Total <Enter> key. Now when the
clerk enters Sales Registration mode, s/he is prompted for the clerk
number.
To turn on Clerk Passcodes
ProgrammingSecurity Set UpClerk Passcode
1 Press the press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select Security Set Up. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Clerk Passcode. Press the Amount
Tend Total <Enter> key.
6 Select On. Press the Amount Tend Total <Enter> key. Now when the
clerk enters Sales Registration mode, s/he is prompted for the clerk
number and passcode.
Using the Clerk System
If the clerk security system is active, the clerk is prompted to enter the
clerk number and passcode when they enter the Sales Registration mode.
To use the clerk system
1 Make sure Sales Registration is highlighted on the main menu and press
the Amount Tend Total <enter> key.
2 Using the round Number keys, enter the clerk number and then press
the Amount Tend Total <enter> key.
3 If prompted for a passcode, use the round Number keys and press the
three digit passcode. Then press the Check key.
To use clerk numbers (example)
Example 1: Clerk #1 has a passcode of 234
1 At the main menu, select Sales Registration and press the Amount Tend
Total <Enter> key.
2 Using the round Number keys, press 1, then press the Amount Tend
Total <Enter> key.
3 Press 234 and then press the Check key.
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Setting X and Manager Passcodes
Manager passcodes are available for added security:
• to go to the PRG and Z modes
• to go to the X mode.
Important
The Manager passcode cannot be 0000 (zeros). The cash register will not
accept this passcode.
Caution
Write your passcodes down in a safe place. If you forget the passcodes,
you must do a Full System Clear procedure. A Full System Clear erases all
transaction information and programming. For details on the Full System
Clear, see Full System Clear on page 97.
After you program a passcode, you must use it every time you go to the
program mode or to go to X or Z report modes, depending on which you
set the passcode for.
Setting X and Manager Passcodes
When you enter a passcode, it appears as asterisks **** on the displays for
extra security.
To set manager passcodes (also known as PRG/Z passcodes)
ProgrammingSecurity Set UpManager Passcode
1 Press the press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 Press the Arrow Down key to select Security Set Up. Press the Amount
Tend Total <Enter> key.
4 Press the Arrow Down key to select Manager Passcode. Press the
Amount Tend Total <Enter> key.
5 Follow the instructions on the display.
To set the X passcode
ProgrammingSecurity Set UpX Mode Passcode
1 Press the press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 Press the Arrow Down key to select Security Set Up. Press the Amount
Tend Total <Enter> key.
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Chapter 4 Setting Up Your Cash Register - the Basics
4 Press the Arrow Down key to select X Mode Passcode. Press the Amount
Tend Total <Enter> key.
5 Follow the instructions on the display.
To use the X mode passcode
Example 2: Go to the X mode, using the X Passcode 1212
1 Press the press the Main menu (on) key.
2 Press the Arrow Down key to select Reports. Press the Amount Tend
Total <Enter> key.
3 Select X Reports. Press the Amount Tend Total <Enter> key.
4 Using the round Number keys, press 1212 and then press the Check
key.
5 You are now ready to run X Reports.
To use the manager passcode
Example 3: Go to the Z mode, using the Manager Passcode 1313
1 Press the press the Main menu (on) key.
2 Press the Arrow Down key to select Reports. Press the Amount Tend
Total <Enter> key.
3 Press the Arrow Down key to select Z Reports. Press the Amount Tend
Total <Enter> key.
4 Using the round Number keys, press 1313 and then press the Check
key.
5 You are now ready to run Z reports.
Setting the Machine Number
You can assign your cash register its own number. This is useful if you
have several cash registers and want to track which one creates which
receipts and transactions.
The machine number prints on all receipts/journal records, and
management reports. The machine number can be up to 4 digits long.
After you are done programming the machine number, you can check
your results. See Printing the Program Confirmation Report on page 44.
To set the machine number
ProgrammingMore OptionsOthers Set UpMachine Number
1 Press the press the Main menu (on) key.
31 Alpha 710ML User’s Guide
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2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Others Set Up. Press the Amount
Tend Total <Enter> key.
6 Press the Arrow Down key to select Machine Number. Press the Amount
Tend Total <Enter> key.
7 Follow the instructions on the display.
Programming Department Keys
Departments are a category of merchandise. For example, Department 1
can be Housewares, Department 2 can be Food, Department 3 can be
Womens Clothing, and so on. This helps you track what you are selling.
Programming Department Keys
Each department can be programmed as taxable or non-taxable, so that if
an item needs to be taxed, the proper tax amount is added automatically
when you ring up an item in a taxable department.
You can have as many as 200 departments on your cash register. If you
have many departments, you may want to make a list so other people who
use the cash register can correctly use the department keys.
Programming departments includes up to 8 steps. Not all steps listed
below may apply to your specific needs.
1 Setting Department numbers and assigning to a Department Number key
(for Department numbers 1 through 32)
2 Programming Department Names
3 Programming Department Preset Price
4 Programming Tax Status
5 Setting Standard, Gallonage or Negative Mode
6 Setting Department Type
7 Setting High Amount Lock-out (HALO)
8 Programming Age Verification
For specific information about each of the items above, see the next
sections.
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Chapter 4 Setting Up Your Cash Register - the Basics
After you are done, you can check your results. See Running the
Department Confirmation Report on page 80.
To program department keys
ProgrammingDepartment Set Up
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Select Department Set Up and press the Amount Tend Total <Enter>
key.
5 Follow the prompts on the screen to program the information for your
departments.
Use the Arrow Up and Arrow Down keys to highlight items on the
screen. Press the Amount Tend Total <Enter> key to enter your
selections.
The next sections explain what you can program for each department.
6 When you are done programming all departments, press the Receipt
on\off <esc> key. To add another department, press the Arrow Down
key to select Next Department.
Setting Department Number Keys
You must assign a department number. You can specify up to 200
Department numbers. At the prompt, use the round Number keys to enter
the department number you want to program. Press the Amount
Tend/Total <enter> key to save your programming.
Programming Department Names
A name or description can be assigned to each department key. This name
appears on the clerk screen and prints when ringing up sales.
For example, Clothing can print on the receipt in place of Dept 1,
Shoes can print on the receipt in place of Dept 2, Sportswear can
print on the receipt in place of Department 3, and so on.
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Programming Department Keys
When you are programming the alpha
descriptions for Departments and PLUs use
the Alpha Keyboard.
Note
Only capital letters of the alphabet are on the
Alpha Keyboard. To use lower case letters,
press the Return <caps> key.
The department keys are clearly labeled
with all the letters needed to program these
descriptions. When you are programming
alpha descriptions, use the department keys to spell out the words you
want.
To use the letters in the white part of the Department keys, simply press
the Department key.
To use the letters and characters in the lower green
area of the keys, press the Dept Shift key and then
press the key with the letter you want.
Use the round number keys to enter any numbers you
want.
You may need certain special symbols on the Alpha
Keyboard. For example, if you need a space between
words, if you need the / symbol, or if you need a
comma, press the Dept Shift key and then press the Department key that
has the character you want.
Some symbols and international characters are only available using the # /
NS <sym> key. When you press the # / NS <sym> key, use the arrow keys
to move through the symbols to highlight the symbol you want. Press the
Amount Tend Total <Enter> key to select the highlighted symbol. Press the
# / NS <sym> key again to exit this from screen.
Important
If you enter the wrong character, press the Void <bksp> key to delete the
character. Now you can continue.
When you are done programming the department description, press the
Amount Tend Total <Enter> key to save your programming. The
information is saved in the cash register and you can program the next
item.
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Chapter 4 Setting Up Your Cash Register - the Basics
Programming Department Preset Price
Department Preset Price programs a preset price in a department to save
time when ringing up an entry. Even if a price has been pre-programmed,
you can override the price at the time of sale.
The price automatically rings up each time that department key is
pressed.
Programming Tax Status
Some items must have tax collected by law. You can program your cash
register to automatically assign the right amount of tax, based on the
department the item is assigned to.
You can set no tax, or link to a single tax rate (Tax 1, Tax 2, Tax 3, or Tax
4) or multiple tax rates to a department key. For information about setting
the tax rates, see Selecting the Tax System on page 70. You must program
non-tax or a tax rate for the department programming to be accepted.
Table 3 Tax status sett ings
Available tax status settings
Non-Tax (use this if you do not want to charge tax)
TAX 1
TAX 2
TAX 3
TAX 4
TAX 1 and TAX 2
TAX 1 and TAX 3
TAX 1 and TAX 4
TAX 2 and TAX 3
TAX 2 and TAX 4
TAX 3 and TAX 4
TAX 1, TAX 2 and TA X 3
TAX 1, TAX 2 and TA X 4
TAX 1, TAX 3 and TA X 4
TAX 2, TA X 3 and TA X 4
TAX 1, TAX 2, TAX 3 and TAX 4
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Setting Department Type
Normal Item Entry allows you to ring up two or more items into a
department. For example, if you want to ring up 5 of the same items, you
can tell the cash register to multiply the one price by the number of items.
Single Item Entry allows you to ring up only one item in a department and
ends the sale as a cash sale as soon as the Department key is pressed.
Setting Standard, Gallonage or Negative Mode
A department can be set for Standard Mode, Gallonage Mode, or Negative
Mode.
Gallonage Mode allows entering a price with 3 decimal places,
representing the cost per gallon, pound, kilogram, yard, meter, or other
unit of measurement. For example, $2.899 per gallon.
The quantity, representing the unit of measurement, can also be entered in
up to 3 decimal places. This lets you enter 10.931 gallons of gasoline at
$2.899 a gallon.
Programming Department Keys
Standard Mode enters the price using the normal 2 decimal place setting.
Negative Mode allows you to set the price to a negative number. This is
useful when you need to assign preset discounts or coupons. Using
Negative Mode allows you to track the number of discounts given or the
number of times the discounts were given more closely than simply
assigning a discount amount with the Coupon key.
Setting High Amount Lock-out (HALO)
You can specify the largest amount that can be rung up in an entry. This
feature helps to prevent against large over-rings. If too many digits are
entered, the error beep sounds and the keypad locks up. Use the Arrow Up
and Arrow Down keys to select the HALO limit you want.
Setting Age Limits
When you are setting up departments, you can specify that the cash
register prompts the clerk to validate an age requirement before the item is
rung up in that department. This helps meet legal requirements if you are
selling items that are restricted to age groups, such as alcohol or tobacco.
This reminds the clerk to check ID and prompts the clerk with the
appropriate age needed. This feature does not prevent sales to age
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Chapter 4 Setting Up Your Cash Register - the Basics
inappropriate customers; it simply provides a reminder to the clerk that
this is an age-controlled item.
You have 3 default options:
• No age No age validation (the default setting for each department.)
• Age 1 Prompts the clerk with a date 18 years ago from date of sale.
• Age 2 Prompts the clerk with a date 21 years ago from date of sale.
You can change the exact ages for Age 1 and Age 2.
To change the default ages for Age 1 and Age 2
ProgrammingMore OptionsOthers Set Up
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Others Setup. Press the Amount
Tend Total <Enter> key.
6 Press the Arrow Down key to select either Age 1 Setup or Age 2 Setup.
Press the Amount Tend Total <Enter> key.
7 Using the rounded Number keys, enter the age you want. Press the
Amount Tend Total <Enter> key.
Scrolling Messages
Your cash register shows messages that move across the customer display
when the register is not in use. You can use the pre-programmed default
messages or you can program your own.
You can change one or more messages at any time. For example, if you
have a new promotion, you can change the Idle 1 message to say
something about the promotion. You can also specify if the messages
scroll slow, medium or fast across the customer display.
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Types of Scrolling Messages
You can program the following types of scrolling messages
Table 4 Scrolling messages
Message Type This message shows:.
OFF message When the register is in the OFF position
Prg X Z Mode During the idle state when the register is in
SALES message After the sales transaction
IDLE message AM When the register is in the idle state while in
IDLE message PM When the register is in the idle state while in
Scrolling Messages
Programming, X Report, or Z Report modes
Sales Registration mode during the morning
hours
Sales Registration mode during the afternoon
hours
Default Scrolling Messages
The following customer messages appear automatically.
Off Message CLOSED, NEXT REGISTER PLEASE
Prg, X, Z Message PLEASE WAIT
Sales Message PLEASE TAKE YOUR RECEIPT
Idle Message 1 GOOD MORNING
Idle Message 2 GOOD AFTERNOON
You can change these default messages, using the following instructions.
Sample Scrolling Messages
Here are some samples of messages that you can program:
Ask About Our Daily Specials
We Deliver
10% Discount On Thursdays
Free Soda With Any Sandwich Order
STORE HOURS 9AM TO 10 PM
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Chapter 4 Setting Up Your Cash Register - the Basics
Programming Scrolling Messages
Use the steps below to program your scrolling message.
To program a scrolling message
ProgrammingMore OptionsText MessagesScroll Messages
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Text Messages. Press the Amount
Tend Total <Enter> key.
6 Press the Arrow Down key to select Scroll Messages. Press the Amount
Tend Total <Enter> key.
7 Select the scroll message you want to change and follow the instructions
on the screen. For more information about using the Alphanumeric keys
to type letters, see Setting Alphanumeric Descriptions on page 22.
Important
If you enter the wrong character, press the Void <bksp> key to delete the
character. Now you can continue.
8 When you are done, press the Amount Tend Total <Enter> key.
Setting the Scroll Speed
You can set the amount of scroll speed to all scrolling messages. This
includes the customer messages and the programing instructions that
scroll across the bottom of the clerk display in Programming mode. You
can select Slow, Medium, or Fast.
To program the amount of time letters appears
ProgrammingMore OptionsSystem Options6. Scroll Speed
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
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3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select System Options. Press the Amount
Tend Total <Enter> key.
6 Press the Arrow Down key to select 6. Scroll Speed. Press the Amount
Tend Total <Enter> key.
7 Press the Arrow Down key to select the speed option you want. Press the
Amount Tend Total <Enter> key.
Programming the Credit Keys
You can use 2 department keys as credit card-only keys, in addition to the
Charge <wide> key. You can use one or both keys if you want. For
example, you can customize the name of Department 15 to be a Visa®
card and Department 16 to be a MasterCard®. You can also program the
cash register to print the name of the credit card key on the receipt or
journal tape.
Programming the Credit Keys
When you ring up a sale, you can use Department 15 and/or Department
16 to finalize the credit card sale, open the cash drawer, and print the
receipt or journal tape.
Note
If you want to use Departments 15 and/or 16 as credit card keys, they no
longer work as department keys until you reset the department keys to be
Normal Layout.
To program a credit key description
ProgrammingMore OptionsOthers Set Up
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
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Chapter 4 Setting Up Your Cash Register - the Basics
5 Press the Arrow Down key to select Others Setup. Press the Amount
Tend Total <Enter> key.
6 Press the Arrow Down key to select the Credit Name you want to
change. Press the Amount Tend Total <Enter> key.
• Credit 1 = Dept 16 key
• Credit 2 = Dept 15 key
7 Type the name of the credit card just as you did when you programmed
Department names. You can type up to 12 characters and spaces.
• For more information about using the Department keys to type letters,
see Programming Department Keys on page 32.
Important
If you enter the wrong character, press the Void <bksp> key to delete the
character. Now you can continue.
8 When you are done, press the Amount Tend Total <Enter> key.
To specify using Department 15 and/or Department 16 as credit keys
ProgrammingMore OptionsSystem Options
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select System Options. Press the Amount
Tend Total <Enter> key.
6 Select 1. Key Layout and press the Amount Tend Total <Enter> key.
• Credit 1 = Dept 16 key
• Credit 2 = Dept 15 key
Note
To stop using Department 15 and/or Department 16 as credit keys, select
Normal Layout.
7 Follow the instructions on the screen. When you are done, press the
Amount Tend Total <Enter> key.
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Programming PLU Descriptions
The Price-Look Up system allows for fast, accurate entry of an item and
automatically records the number of items sold. If you want to use the
optional barcode reader, you can scan UPC codes to ring up items.
To scan barcodes, they must be numeric only, 13 digits or less, and must
be one of the following barcode types and standards:
•UPC-A •UPC-E
•EAN-8 •EAN-13
Note
This cash register cannot generate barcodes for you. To generate and print
barcodes, purchase barcode software.
Each PLU must be programmed with up to a 12 character description that
appears on the display and prints on the tape. You can have up to 2000
PLU items programmed.
Programming PLU Descriptions
Programming PLUs consists of the following:
1 Assign a PLU number (from 1 to a maximum of 13 digits long) to each
sales item or scan the barcode.
2 Enter a name description for the PLU. You must enter a description,
even if it is as simple as PLU4.
3 Assign a price.
4 Link the PLU to a department key with the appropriate Tax Status for
that PLU.
For example, if PLU #1 is a taxable item, you can link it to a Department
key which is set up for tax. If PLU #2 is not a taxable item, you can link it
to a Department key which is programmed for no tax.
Important
Do not press the decimal point key when entering a price.
After you are done, you can check your results. See Running the PLU
Confirmation Report on page 81.
Programming PLUs without a Barcode Reader
You can program PLUs without using a barcode reader. Use the following
instructions.
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Chapter 4 Setting Up Your Cash Register - the Basics
Important
If you enter the wrong character, press the Void <bksp> key to delete the
character. Now you can continue.
To program PLUs without a barcode reader
ProgrammingPLU Set Up
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select PLU Set Up. Press the Amount Tend
Total <Enter> key.
5 Press the Arrow Down key to select New & Edit. Press the Amount Tend
Total <Enter> key.
6 Using the rounded Number keys, enter the PLU number. Press the
Amount Tend Total <Enter> key.
7 Follow the instructions on the display
8 To program the next PLU, go to Next PLU and press the Amount Tend
Total <Enter> key.
9 When you are done programming, press the Main menu (on) key.
Programming PLUs with the Optional Barcode Reader
You can use the optional Royal model PS700 barcode reader to scan items
and automatically ring them up. Using the barcode reader saves time and
reduces errors caused by people ringing up items incorrectly. The barcode
reader must be held about ½ inch or closer above the symbol on the
product to read the UPC or other barcode properly.
Important
If you enter the wrong character, press the Void <bksp> key to delete the
character. Now you can continue.
To program PLUs using the barcode reader
ProgrammingPLU Set Up
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
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Printing the Program Confirmation Report
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select PLU Set Up. Press the Amount Tend
Total < Enter > key.
5 Press the Arrow Down key to select New & Edit. Press the Amount Tend
Total < Enter > key.
6 Using the barcode reader, scan the barcode you want for this PLU. Hold
the barcode reader less than ½ inch from the barcode you want to scan.
Press the button on the bottom of the reader. Flick the reader slightly to
move the LED light along the barcode to read it. The barcode reader
beeps when it properly reads the barcode. Follow the instructions on the
display.
7 To program the next PLU, go to Next PLU and press the Amount Tend
Total < Enter > key.
8 When you are done programming, press the Main menu (on) key.
Printing the Program Confirmation Report
Now that basic programming is complete, check your results with a
Program Confirmation Report.
If you made a mistake during programming, repeat only the step you
made the mistake in. For example, if only the tax rate is incorrect, just
re-program the tax—you do not need to re-set the time, date, and so on.
There are 4 types of confirmation reports:
• Dept All the department programming. See Running the
Department Confirmation Report on page 80.
• PLUs All PLU programming. See Running the PLU
Confirmation Report on page 81.
• Clerks All clerks. See Running the Options Dump Report on
page 79.
• Options All the parameters for setting the register, including
header, footer, scrolling messages, tax rates and so on.
See Running the Options Dump Report on page 79.
Before Going to Register Mode
Your cash register offers many other features not covered in this chapter.
Other options are covered in the chapter called Setting Up Your Cash
Register Parameters, starting on page 48. We also provide examples to
help you learn how to use your cash register. For information about the
examples, see Examples on page 98.
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Chapter 4 Setting Up Your Cash Register - the Basics
Error Codes
Your cash register makes beeps and shows you messages in the display.
Some beeps and messages let you know everything is working and others
let you know you need to do something.
Table 5 Common errors
This error... Means this...
Register Beep The cash register makes a short beep each
time a key is pressed. This is normal and not a
cause for concern.
Entry Error Beep When using your cash register, you must
perform all operations in the correct order. If
you press the wrong key at the wrong time, a
continuous alarm beep sounds and you see a
message on the display. The keyboard also
locks. Press the Clear key to stop the beep and
continue or follow the instructions on the
display.
When a transaction is started in the Sales Registration mode, you must
finish the sale before changing to another mode. The cash register does
not allow you to return to the main menu until you finish the transaction
you started.
The following table shows you error messages you may see on the clerk
display.
Table 6 Common errors
This error... Means this...
CHECK PRINTER The printer has a problem. There may be a
paper jam or the paper may need to be
replaced. See page 89.
CLERK# ERROR An invalid clerk number was entered.
ELECT. JOURNAL
FULL
ELECTRONIC
JOURNAL MEMORY
NEARLY FULL
Finish the current transaction. As soon as you
are done, run the EJ Report to clear the
Electronic Memory. See page 94.
Finish the current transaction. As soon as you
are done, run the EJ Report to clear the
Electronic Memory. See page 94.
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Error Codes
Tab l e 6 Common erro rs
This error... Means this...
ENTER AMT. TEND The cash register is set to require the amount
tendered to be entered.
INVALID PASSCODE An invalid passcode was entered.
MAX. $ REACHED The maximum dollar amount is reached.
NO ZERO-PRICES The cash register is set in System Options to
not accept zero price entries for departments
or PLUs in Sales Registration mode. Enter a
valid price and continue.
OPERATION ERROR You pressed an incorrect key.
PAPER ERROR See if you are out of paper. Check for a paper
jam. For more information about other
solutions, see page 93.
PLU NOT FOUND The PLU number is not valid or has not been
programmed. It is also possible that no PLU
numbers are programmed yet. Check the PLU
number entered and check your PLU
programming. See page 81 for help.
PRINTER OVERHEAT The printer is too warm. Finish the current
transaction and then open the Journal cover.
Wait at least 20 minutes before resuming
transactions.
PRINTER PWR. DOWN The printer power is disrupted. Unplug the
cash register and plug it into a valid power
source. If you still see the error, contact
Customer Service.
TOO MANY ITEMS Too many items are entered in this
transaction. End the sale and ring the
remaining items as a second sale.
WARNING! CHECK ID The cash register is programmed to prompt
the clerk to check ID for this purchase.
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Chapter 4 Setting Up Your Cash Register - the Basics
Clearing an Error
The Clear key stops an alarm beep that happened because a key was
pressed that was not correct for that operation.
The Clear key does not erase a transaction that was registered by an
operating key and printed on the register tape.
To erase an entry after you press a key that printed the entry on the tape
during a sales transaction, use the Void <bksp> key to correct the error
and undo the last entry.
If the cash register makes a loud error beep, press the Clear key to stop it.
If your cash register will not stop making a beeping sound after you press
the Clear key, you can do three more things.
Half System Clear
If you pressed the Clear key and the error beep does not stop, you can do
a Half System Clear. For more information about a Half System Clear, see
Half System Clear on page 96.
Partial Reset
A Partial Reset can help if the Half System clear did not help. For more
information, see Partial Reset on page 97.
Full System Clear
If you did a Half System Clear and a Partial Clear and the error beep still
does not stop, as a last resort, you can do a Full System Clear. For more
information about the Full System Clear, see Full System Clear on
page 97.
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CHAPTER 5
Setting Up Your Cash Register
Parameters
This chapter shows you more advanced programming for your cash
register. This chapter is organized to show you the menu options shown in
the clerk display. Use this chapter to quickly find a menu option you want.
Print Options
Some of the menu options in this chapter are already discussed elsewhere
in this manual. In those cases, we provide references where you can see
more detailed information.
The Print Options menu includes the options listed in this section.
To open the Print Options menu
ProgrammingMore OptionsPrint Options
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
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Chapter 5 Setting Up Your Cash Register Parameters
5 Press the Arrow Down key to select Print Options. Press the Amount
Tend Total <Enter> key.
The rest of this section explains each menu option.
1. Header
Specifies if the Header prints on the customer receipt. For more
information about header messages, see Setting Header Messages and
Footer Messages on page 24.
2. Footer
Specifies if the Footer prints on the customer receipt. For more
information about footer messages, see Setting Header Messages and
Footer Messages on page 24.
3. Date
4. Time
5. Clerk
6. Each Tax Rate
7. Tax Total
Specifies if the Date prints on the customer receipt.
Specifies if the Time prints on the customer receipt.
Specifies if a Clerk name prints on the customer receipt. For information
about setting clerk names, see Using the Clerk System on page 29.
Specifies if each individual tax rate amount (Tax-1, Tax-2, Tax-3 and
Tax-4) prints on the receipt as separate amounts. For more information
about tax rates, see Programming Tax Status on page 35 and
Programming Complex Tax Rates on page 69.
Specifies if a Tax Total of all the tax rates is printed on the receipt or not
printed.
8. Blank Line
Specifies if blank lines are printed in the Header and Footer or whether
blank lines are skipped. For example, if you only wanted a 2-line header,
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you can program the first two lines and then make the remaining 3-lines
blank. Then you can either set this option to print those blank lines for
extra spacing or to skip those 3 blank lines to save on paper.
9. Multiple Receipts
Specifies if multiple receipts are allowed. You may not want to allow
issuing a second receipt for security reasons. Issuing a second receipt can
be useful for rebates, or to reprint the receipt in case the printer runs out
of paper or jams in the middle of a sale. This option does not affect the
ability to reprint a single copy of the receipt if the receipt printer was
turned off during a sales transaction or operating in receipt-on-demand
mode.
10. Receipt - Real time or End of Sale
Specifies if you want the customer receipt to print:
Print Options
11. Tax
12. Sub-Total
• per-line as each item is rung up in the sale
• print all at one time at the end of the sale
If you select “at end of the sale”, then the printer does not print anything
when the sale is first started or during any entry of the sale. The printer
only prints the entire, detailed receipt after the Amount Tend Total
<Enter> key is pressed. No details on the receipt are lost. All the
information is still there, just saved in memory to be printed at the end of
the sale.
Specifies to print the Tax information before the Total amount on the
receipt or after the Total amount.
Specifies to automatically print the Sub-Total on all receipts. The Sub-total
amount still prints if you press the Sub-total reprint key, regardless of this
option setting.
13. Receipt - Name Only vs. PLU & Name
Specifies if just the PLU name/description is printed on the receipt on one
line; or both, the PLU name/description and the PLU number (or the
UPC bar code number, if it was a bar code) are printed on the receipt over
2 lines.
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Chapter 5 Setting Up Your Cash Register Parameters
Because the receipt paper is not wide enough to print both pieces of
information on one line, it is split over 2 lines. Each PLU prints on 2 lines
of the receipt with the second option.
The PLU number and name option is more descriptive and helps in a
retail setting when a customer might return a product or where there are
warranty claims.
The Name Only option saves on receipt paper and is fine for simpler
settings, such as a pizza parlor, restaurants and other smaller retail where
you do not have returns or warranty claims on products.
14. Machine #
Specifies if the Machine number is printed on the receipt. For more
information about setting machine numbers, see Setting the Machine
Number on page 31.
15. Consecutive #
Specifies if the Consecutive Transaction number is printed on the sales
receipt and on the X and Z reports.
To Default
Returns all the Print Options (print options only) to factory default
settings. It is strongly recommended that you run a Z-report and any other
reports first, because resetting to default settings may affect these reports.
After running the Z-report, return to this option and continue with
resetting to factory default settings.
System Options
The System Options menu includes the options listed in this section.
To open the System Options menu
ProgrammingMore OptionsSystem Options
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
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1. Key Lay-out
System Options
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select System Options. Press the Amount
Tend Total <Enter> key.
The rest of this section explains each menu option.
Specifies to use Credit Keys:
• Normal key layout - for a normal Department Key layout with
Departments 1 through 32, no credit keys used.
• Credit 1 Used - change the Department keyboard layout to use Dept. 16
key as the Credit 1 key.
• Credit 1 & 2 Used - change the Department keyboard layout to use Dept.
16 as the Credit 1 key and the Dept. 15 key as the Credit 2 key.
For more information, see Programming the Credit Keys on page 40.
2. Zero Price
Specifies if zero price entry for PLUs and Departments is allowed.
3. Electronic Journal
Turns the Electronic Journal on or off.
The Electronic Journal can hold 4,000-lines of transactions in memory.
When it is turned on, the Electronic Journal records in the internal
memory the line-by-line details of all the transactions and items completed
on the cash register and printed on the built-in printer.
All sales transactions, any reports run during the day and even using the
#/NS <sym> key for no-sale rings to open the cash drawer are recorded.
4. Amount Tend.
Specifies if the clerk must always enter the amount of money the customer
gives the clerk so the clerk sees the amount of change to give back to the
customer. This can reduce cash drawer shortages.
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Chapter 5 Setting Up Your Cash Register Parameters
5. % In Dept.
Specifies if -% is subtracted and +% is added to individual department
totals on the X & Z Reports. Or if these % amounts are not included in the
individual department totals and only listed at the bottom of the report in
the Discount and Add-On totals.
6. Scroll Speed
Specifies the Scrolling Message Speeds - select from Slow, Medium and
Fast. This will set the speed for both, the instructional messages during the
Programming and Reports modes and the five customer messages on the
customer display.
7. CONS #
Specifies to reset the Consecutive Transaction number found on each sales
receipt and on most reports after running each Z report.
8. ZCT Reset
9. GT Reset
10. Rounding
Specifies to reset the Z-Count number found only on Z-Reports, after
running each Z-report
Specifies to reset the Grand Total Amount on the Z-report after running
each Z-report.
Rounding allows you to select how the cash register rounds-off numbers
that it generates from internal calculations, like multiplying the sales
dollar amount by the tax rate percentage, which may generate a long
string of numbers or an amount below a penny. For example $1.00
multiplied by an 8.75% tax would equal an amount of 1.0875. This would
need to be rounded to 2-decimal places, and would be rounded-off to
$1.09 if 5/4-Rounding was selected.
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11. Decimal
System Options
Select from the following options to set the rounding.
Tab l e 7 Rounding
This... Rounds to this...
Down Numbers from .1 - .9 to 0
5/4 Numbers from .5 - .9 to 1 (U.S. Standard)
Up Numbers from .1 - .9 to 1
After you are done, you can check your results. See Running the Options
Dump Report on page 79.
The decimal point is set by selecting from the following 4 options:
This decimal point... Looks like...
To Default
zero decimal point 0 = $ X
one decimal point 1 = $ X.X
two decimal point 2 = $ X.XX (U.S. Standard)
three decimal point 3 = $ X.XXX
After you program the decimal point, you do not need to specify a decimal
when you ring up sales or during programming. If you use a decimal point
when you enter a price, you hear an error beep.
The only time you use the decimal point key is when you are ringing up
the quantity of a sale under a gallonage department. For example, 10.25
gallons of gasoline or 1.875 pounds of deli meat.
After you are done, you can check your results. See Running the Options
Dump Report on page 79.
Resets all the SYSTEM Options (System options only) to factory default
settings. It is strongly recommended that you run a Z-report and any other
reports first (i.e. PLU, Clerk, Electronic Journal, etc.), since resetting to
default settings may affect these reports. After running the Z-reports, then
return to this Parameter Option and proceed with resetting to factory
default settings.
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Chapter 5 Setting Up Your Cash Register Parameters
Others Set Up
The Others Set Up menu includes the options listed in this section.
To open the Others Set Up menu
ProgrammingMore OptionsOthers Set Up
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Others Set Up. Press the Amount
Tend Total <Enter> key.
[+%] Rate
The rest of this section explains each menu option.
You may want to add a default percentage amount to an individual item or
to a total, such as a fixed tip or other service charge. The + % PO key adds
a percent additional charge to an individual item if you press it
immediately after you ring up an item or adds a percent additional charge
to the sub-total amount of an entire sale if you press it after you press the
Sub-total reprint key.
You can program a default percentage rate for the + % PO key or you can
enter the rate manually each time the + % PO key is pressed. When you
enter the default pre-programmed Plus Percentage amount, use 2 decimal
places. For example, enter a 5% Plus Percentage as 500.
When you manually enter the Plus Percentage rate during a sale, use a
whole number without any decimal places. For example, enter 5% as 5, or
enter 10% as 10.
When you use the + % PO key, the words ADD ON appear on the display
and print on the receipt.
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[-%] Rate
Others Set Up
You may want to deduct a default Minus Percentage rate from an
individual item or from a total, such as an employee discount or standard
sale discount. The - % RA key subtracts a discount percentage amount
from an individual item if you press it immediately after you ring up an
item or from the sub-total amount of an entire sale if you press it after you
press the Sub-total reprint key.
You can program a default percentage discount for the - % RA key or you
can enter the discount rate manually each time you press the - % RA key.
When you enter the pre-programmed default Minus Percentage amount
use 2 decimal places. For example, enter a 5% discount as 500.
When you manually enter the Minus Percentage rate during a sale, enter a
whole number without any decimal places. For example, enter 5% as 5, or
enter 10% as 10.
When you use the - % RA key, the word DISCOUNT appears on the
display and prints on the receipt.
[-] HALO
Credit-1 Name
Credit-2 Name
FC Set Up
Specifies setting a HALO (High Amount Lock-Out) Limit to the Coupon
key. For more information, see Setting High Amount Lock-out (HALO) on
page 36.
Programming the name and description for the Credit 1 key. For more
information, see Programming the Credit Keys on page 40.
Programming the name and description for the Credit 2 key. For more
information, see Programming the Credit Keys on page 40.
You can specify a foreign currency to accept as payment when you total
sales and program the exchange rate for when you accept this currency.
This is useful if you are working in a multiple currency situation and want
to accept another currency, such as stores near a border with another
country. When you are ready to complete the sale, you can press the plu
alt FC key to see the total sale in the foreign currency. Enter the amount of
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Chapter 5 Setting Up Your Cash Register Parameters
foreign currency the customer gives you and press the Amount Tend Total
<Enter> key.
Note
You can only program one foreign currency.
Follow the instructions on the screen, providing the following
information.
• FC Name The name of the foreign currency. For example,
Pesos.
• Local Your local currency unit to exchange against. For
example, $1.00.
• FC Rate The amount of the foreign currency equal to the local
currency amount mentioned above. For example, if
US $1.00 is equal to 8.00 pesos, then enter 8.00 in the
FC Rate.
• FC Decimal The number of decimals in the foreign currency.
AGE-1 Set Up
AGE-2 Set Up
Currency Symbol
• Currency
Symbol
Specifies the minimum age for AGE-1 of the Age Verification feature. The
factory default for Age-1 is 18 years old. For more information, see Setting
Age Limits on page 36.
Specifies the minimum age for AGE-2 of the Age Verification feature. The
factory default for Age-2 is 21 years old. For more information, see Setting
Age Limits on page 36.
Specifies the Currency Symbol for the register for the Local Currency.
This is the symbol for the main currency of the register and not the
foreign currency. You can only select from the list of symbols offered on
the register screen.
The currency symbol for the foreign currency.
Z-Report #
Specifies to print the Z-Report Counter number on each Z-Report.
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Zero Skip
Z-Report
Compressed
Others Set Up
Specifies to print items with a zero total on all reports or to skip items that
have a zero total.
Specifies to allow reprinting a second copy of the Z report. If you set this
option to “single”, then you cannot recover or print another copy of the
Z-Report after it is generated. If the printer runs out of paper or jams,
there is no way to re-print the Z-report or to recover that information.
Allowing a second copy lets you install a new roll of paper or correct a jam
or some other problem and then reprint the same Z-report one time for a
second copy. Additional copies are not allowed.
Specifies if the Electronic Journal and certain Reports are automatically
printed in Compressed print or in regular print. The selections are:
Machine Number
Daily Z Counter
• compressed print for Electronic Journal and Reports,
• compressed print for Electronic Journal and regular print for reports,
• regular print for Electronic Journal and all reports.
Compressed print is slightly smaller, but saves on paper, especially on
longer reports such as PLU Sales and Electronic Journal.
Sets a machine number. For more information, see Setting the Machine
Number on page 31.
You can program the starting number for the Daily Z1Report Counter
number. If you were using a different cash register before this one and
wanted to carry that numbering sequence and start with a specific number
on this cash register, set that number here.
Periodic Z Counter
You can program the starting number for the Periodic Z2 Report Counter
number. If you were using a different cash register before this one and
wanted to carry that numbering sequence and start with a specific number
on this cash register, set that number here.
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Chapter 5 Setting Up Your Cash Register Parameters
Grand Total Amount
You can program the starting Grand Total Sales Amount. If you were
using a different cash register before this one and want to carry the Grand
Total Sales amount over from all the sales rung on the previous cash
register and to continue adding to that amount with this register, set that
starting Grand Total Sales amount here. The Grand Total Sales Amount
appears at the bottom of the Z1 and Z2 Reports.
Config Options
Most of the parameter options under Config Options are the settings that
were programmed or set during the Initial Set-up of the register.
If you made an error during the Initial Set-up, come to the Config Options
to correct the entry or setting.
The Config Options menu includes the options listed in this section.
Language
To open the Config Options menu
ProgrammingMore OptionsConfig
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Config. Press the Amount Tend
Total <Enter> key.
The rest of this section explains each menu option.
Specify the default language of the machine for all the prompts, messages,
on-screen instructions, and so on.
Date
Specify the date, including month, date, year.
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Date Format
Time
Time Format
Contrast
Config Options
Select from MM-DD-YY or DD-MM-YY.
Adjust the time: hours and minutes.
Specify between 12-Hour format with AM and PM designations or
24-hour format (Military time).
Note
Regardless of this setting, when you are programming the cash register, the
Hour must always be entered in 24-hour mode.
Power Saving
Tax System
Adjust the contrast of the LCD clerk display.
Select the amount of time before the LCD display turns-off and
goes-to-sleep into Power Saving mode. The cash register only “goes to
sleep” after the specified number of minutes of no activity. It does not go
to sleep in the middle of a sales transaction.
For more information, see Using Power Saving Mode on page 21.
Select the Tax System
• Add-on (USA)
• Canadian
• VAT (Value-Add Tax).
See Programming Complex Tax Rates on page 69 for detailed explanation
of the Tax Systems and setting taxes.
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Chapter 5 Setting Up Your Cash Register Parameters
Options Dump
This report contains all the parameter option settings for the cash register
and in the following order:
• Print Options
• System Options
• Header text
• Footer text
• Scrolling Messages text
• Others Set-Up options programming
• Tax System
This report can use a lot of paper. Before you print, make sure you have
enough paper installed in the cash register.
To print the Options Dump
ProgrammingMore OptionsOptions Dump
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Options Dump. Press the Amount
Tend Total <Enter> key.
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CHAPTER 6
Ringing up Sales and Using
Training Mode
After you set up your cash register, ringing up sales is easy. For
information about ringing up complicated sales, see Examples on page 98.
If you want to learn about using the cash register without affecting the
daily total, you can use the Training mode. You or someone else can learn
how to use the cash register without creating real sales that show up on
reports. For example, you can train a new person about using the
department keys and completing sales.
Training mode lets someone use the cash register without actually
recording the sales in the sales history. When you exit from the Training
mode, the training sales information is deleted.
To use Training mode, you need to have a training passcode set. For more
information, see Setting the Training Passcode on page 67.
Ringing up Sales
After you have the basics programmed in your cash register, you are ready
to ring up sales. For more information about setting up the basics on your
cash register, see Setting Up Your Cash Register - the Basics on page 19.
Reminder
Do not press the Decimal Point key when ringing up a price.
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Chapter 6 Ringing up Sales and Using Training Mode
Ringing up Sales without a PLU Number
You can ring up a sale for an item that does not have a PLU number.
To ring up a straight cash sale without a PLU number
1 Make sure Sales Registration is highlighted on the main menu and press
the Amount Tend Total <enter> key.
2 If the clerk numbers are set, do the following:
• Enter the clerk number and then press the Amount Tend Total
<enter> key.
• Using the round Number keys, press the three digit passcode and then
press the Check key.
3 Using the round Number keys area, enter the price of the first item.
4 Press the Department key for that item.
To use the Department keys from 17 to 32, do the following:
• Press the Dept Shift key and press the department number you want to
use.
To use department numbers from 33 to 200, do the following:
• Press the Dept Shift key.
• Using the round Number keys, type the Department number from 33
to 200 that you want to use. For example, for Department 63, press the
6 key and then press the 3 key.
• Press the Dept Shift key again.
5 Repeat for the rest of the items.
6 When you are done ringing up items, press the Amount Tend Total
<enter> key. The cash drawer opens and the receipt or journal prints.
7 Make any change needed and place the money you are given in the cash
drawer. Close the cash drawer.
8 Give the customer the receipt, if the cash register is set to print receipts.
You are ready to ring up another sale.
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Ringing up Sales with a PLU Number
You can ring up a sale for an item that has a PLU number.
To ring up a straight cash sale with a PLU number and not using the barcode
reader
1 Make sure Sales Registration is highlighted and press the Amount Tend
Total < en te r> key.
2 If the clerk numbers are set, do the following:
• Enter the clerk number and then press the Amount Tend Total <enter>
key.
• Using the round Number keys, press the three digit passcode and then
press the Check key.
3 Using the round Number keys area, type the PLU number of the first
item.
4 Press the PLU key.
Ringing up Sales
5 Repeat for the rest of the items.
6 When you are done ringing up items, press the Amount Tend Total
<enter> key. The cash drawer opens and the receipt or journal prints.
7 Make any change needed and place the money you are given in the cash
drawer.
8 Close the cash drawer.
9 Give the customer the receipt, if the cash register is set to print receipts.
You are ready to ring up another sale.
Ringing up Sales with the Optional Barcode Reader
You can also ring up sales using the optional model PS 700 barcode
reader. Before you can ring up sales with the barcode reader, the barcode
number must be programmed into the cash register with the barcode
reader. For more information, see Programming PLUs with the Optional
Barcode Reader on page 43.
To ring up a cash sale with the barcode reader
1 Make sure Sales Registration is highlighted and press the Amount Tend
Total < en te r> key.
2 If the clerk numbers are set, do the following:
• Enter the clerk number and then press the Amount Tend Total <enter>
key.
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Chapter 6 Ringing up Sales and Using Training Mode
• Using the round Number keys, press the three digit passcode and then
press the Check key.
3 Put the barcode reader light over the barcode, about ½ inch or closer
above the UPC symbol on the product to read the barcode properly.
4 Press the button on the scanner and flick the scanner slightly to move the
red LED over the barcode. The barcode scanner makes a beep sound
and the item appears on the display.
5 Continue using the barcode scanner to scan bar code symbols until you
are done.
6 When you are done, press the Amount Tend Total <enter> key. The
cash drawer opens and the receipt or journal prints.
7 Make any change needed and place the money you are given in the cash
drawer. Close the cash drawer.
8 Give the customer the receipt, if you set the cash register to print
receipts. You are ready to ring up another sale.
Verifying the PLU Information for an Item
You can verify the PLU information, including price, using a PLU number
or barcode. You can verify the PLU information while you are in the
middle of a sales transaction or when you are not ringing up any sales.
This is helpful if a customer wants to know the price of an item before
ringing up the item.
You can verify the PLU information for an item by either entering the
PLU number or by scanning the barcode using the optional barcode
reader. After you verify the PLU information, you can also easily ring the
item up.
To find the price of an item using the PLU
1 Either in a sales transaction or just in Sales Registration mode, press the
Clear key and then press the PLU key.
2 Either enter the PLU number or scan the barcode.
3 If you entered the PLU number manually, press the PLU key again. The
PLU information appears on the clerk display.
4 Do one of the following:
• Ring this item up by pressing the Amount Tend Total <enter> key.
• Exit this screen by pressing the Arrow Right key and pressing the
Amount Tend Total <enter> key.
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Printing Receipts
You can turn the customer receipt printer on or off in the Sales
Registration mode.
The receipt printer is on by default and prints the customer receipt for all
transactions. All features of the cash register are activated as programmed.
A customer receipt is printed for every transaction.
Turning the customer receipt off doesn’t print the customer receipt. The
built-in printer is turned off so that customer receipts are not
automatically printed. The transaction details are still saved in memory if
the Electronic Journal is turned on.
If you are a smaller merchant or business, you may not need to print
customer receipts. This controls the amount of receipt paper you use. In
this case, you do not print a receipt for every transaction and only print a
receipt for those transactions where one is required.
Printing Receipts
You must have paper installed in the cash register even if you have
customer receipt printing off and are not printing receipts.
You can see the receipt printer is turned off by looking at the clerk screen.
If you see the R OFF symbol, receipts are not automatically printed.
Note
You cannot change printing receipts in the middle of a transaction.
To turn printing receipt on or off
1 End any transaction.
2 Do one of the following:
Receipt on Demand
If the receipt printer is turned off, you can still print a receipt on demand if
the customer requests one after the transaction is completed but before
you start another transaction.
• To turn receipt printing off, press the Receipt on\off <esc> key. The R
OFF symbol appears on the clerk screen.
• To turn receipt printing on again, press the Receipt on\off <esc> key.
The R OFF symbol disappears from the clerk screen.
To print a receipt after a transaction is complete, press the Subtotal reprint
key.
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Chapter 6 Ringing up Sales and Using Training Mode
Using Training Mode
We provide examples to help learn how to use this cash register. For
information about the examples, see Examples on page 98. Using the
examples can help you learn to use the cash register and the available
features.
You can enter the Training mode at any time in the Sales Registration
mode because it does not record activity in the machine totals. However,
you cannot enter Training mode in the middle of a transaction. Complete
any transactions, running reports, or programming before you enter
Training mode.
When you are using the cash register in Training mode, you cannot use
any of the operations in the PRG, X, or Z modes. The transaction
numbers and amounts do not count in the Register mode until you exit
Training mode.
When the cash register is in Training mode, the TR symbol appears in the
lower left of the clerk display and asterisks **** print instead of
transaction numbers. When you stop Training mode, the transaction
numbers continue from the last number printed before you entered
Training mode.
Setting the Training Passcode
You can set the cash register to include a training mode. This training
mode requires a 6 digit passcode.
To set the training mode passcode
ProgrammingMore OptionsTraining Passcode
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Training Passcode. Press the
Amount Tend Total <Enter> key.
6 Using the Round number keys, enter a 6 digit passcode. The passcode
cannot be zeros.
7 When you are done, press the Amount Tend Total <Enter> key.
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Entering and Exiting Training Mode
After a training passcode is programmed, you can enter and exit Training
mode.
When the cash register is in Training mode, a symbol appears in the lower
left of the clerk screen. Some transactions may also print DEMO or asterisks
**** on the receipt.
To start Training mode
1 Press the Main menu (on) key.
2 Select Sales Registration. Press the Amount Tend Total <Enter> key.
3 If the clerk numbers are set, do the following:
• Enter the clerk number and then press the Amount Tend Total <enter>
key.
• Using the round Number keys, press the three digit passcode and then
press the Check key.
Using Training Mode
4 Using the Round number keys, enter the 6 digit passcode. Press the
Subtotal reprint key. The TR symbol appears on the screen.
5 Now you can ring up sales in training mode. These sales do not appear in
the sales reports.
To stop Training mode
1 Press the Main menu (on) key.
2 Select Sales Registration. Press the Amount Tend Total <Enter> key.
3 If the clerk numbers are set, do the following:
• Enter the clerk number and then press the Amount Tend Total <enter>
key.
• Using the round Number keys, press the three digit passcode and then
press the Check key.
4 Using the Round number keys, enter the 6 digit passcode. Press the
Subtotal reprint key. The TR symbol disappears from the screen.
5 Now you can ring up sales normally. These sales do appear on sales
reports.
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CHAPTER 7
Programming Complex Tax Rates
Your cash register can manage complex tax rates and assignments. This
chapter explains how to set these up.
Many people do not need the information in this chapter. If this
information does not relate to your business needs, you can skip it. If some
information is related to your specific needs, then skip any sections which
you do not need to set up your cash register.
If you do not know your sales tax rate and base amount, contact your local
government office and ask for your local tax chart. The base tax amount is
the maximum point up to which no tax is charged. Sometimes this is also
called the maximum tax exempt amount. By default, your cash register does
not set any base amount, resulting in all amounts being taxable. If your
base tax amount is other than zero cents, see Programming Table Tax in
the United States on page 72.
When you set up your cash register, you programmed the cash register to
use a simple sales tax, appropriate for your area. Chapter 2 explains how
to program a simple sales tax. Chapter 5 explains how to link sales tax to
departments.
You do not need to reprogram all options if you want to update or change
one thing. Save this manual in a safe place so you have it for future
programming. After you are done programming, you can print
Confirmation Reports to check your results. For more information, see
Running Reports on page 79.
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Selecting the Tax System
Within the tax system you select, you can program up to 4 different tax
rates on your cash register. Each tax rate can be linked directly to a
department key (see Programming Tax Status on page 35), or by pressing
the Tax Force key before ringing up a sales entry.
Contact your local state government office for your current tax rates.
You must first select one of 3 tax systems:
• Select USA (ADD-ON RATE) - the tax amount is added onto the price
of the item sold. Add-on Tax is most common in the United States.
Add-on Tax can be programmed as either:
• straight tax, which charges tax based on a flat percentage rate. For
example, 7.75% of the price of the item. This form of add-on tax is most
common in the United States.
• tax table codes, which is a calculation based on an approved tax chart
issued by your local or state government. This method lists a range of
prices and the exact tax for each range. For example, from 11 cents to
24 cents, the tax is 3 cents.
Selecting the Tax System
• Select Canadian Tax System - allows you to program the Goods and
Services tax (GST) and Provincial Sales Tax (PST) tax system required in
Canada.
• Select VAT (Value Added Tax) - includes the tax amount in the price of
the item.
You can only use one tax system at a time. After you select the tax system
you want to use, you can program up to 4 different tax rates. If needed,
you can also link these tax rates together.
For example, you can select Add-on Tax and program 4 different tax rates.
When you program a department or PLU, you can select to link 1 or more
of these tax rates together. You can also select a specific tax for an item by
pressing the Tax Force key while ringing up an item.
You can specify that the cash register does not print the tax rate on
receipts. For more information, see Print Options on page 48.
Note
If you hear an error tone while you are programming, press the Clear key
and continue by repeating the step.
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Chapter 7 Programming Complex Tax Rates
To select a tax system
ProgrammingMore OptionsConfigTax System
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Config. Press the Amount Tend
Total <Enter> key.
6 Press the Arrow Down key to select Tax System. Press the Amount Tend
Total <Enter> key.
7 Select the tax system you want to use. Press the Amount Tend Total
<Enter> key.
8 Now you need to specify the values for the tax rate(s):
• Straight tax values for Tax 1 and, optionally, Tax 2 through 4. See the
next section.
• Table tax values. See Programming Table Tax in the United States on
page 72.
• Canadian tax rates. Using Canadian Tax Rates on page 76.
• VAT tax rates. See Using VAT Tax Rates on page 78.
Programming Straight Add-on Tax in the United States
After you select the tax system to use, you must specify values. This
section explains how to specify straight add-on tax rates for the United
States. Straight add-on tax is the most common in the United States. You
must specify at least 1 tax rate and, optionally, you can specify up to 3
others.
To program straight Add-on tax rates for the United States
ProgrammingTax Set Up
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
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Programming Table Tax in the United States
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select Tax Setup. Press the Amount Tend
Total < Enter > key.
5 Press the Arrow Down key to select the tax you want to change. Press the
Amount Tend Total <Enter> key.
6 Select Straight. Press the Amount Tend Total <Enter> key.
7 Using the round Number keys area, enter the tax you want to add. For
example, 7750 is 7.75% tax.
8 When you are done, press the Amount Tend Total <Enter> key.
9 Repeat for each tax you want to set.
Programming Table Tax in the United States
If your area uses a tax code table, you must calculate your tax codes
before you continue with this section. For instructions, see Calculating
Your Tax on page 73. When you are done calculating your tax codes,
return to this section.
Before you start, you must know where the first irregular breakpoint and
the first regular breakpoint are.
Note
If you make an error when you are entering the price ranges, press receipt
on/off <esc> and start over.
To program table tax rates for the United States
ProgrammingTax Set Up
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select Tax Setup. Press the Amount Tend
Total < Enter > key.
5 Press the Arrow Down key to select the tax you want to change. Press the
Amount Tend Total <Enter> key.
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Chapter 7 Programming Complex Tax Rates
6 Press the Arrow Down key to select Table. Press the Amount Tend Total
<Enter> key.
7 Do the following:
• Enter the price ranges and the amount of tax for each range. At the
start of the regular repeating breakpoint, after you enter the first
value of the first regular breakpoint, press the #/NS <sym> key.
• Continue entering price ranges and the amount of tax for each range
until you completely enter an entire sequence of repeating regular
breakpoints. Press the #/NS <sym> key. You return to the Tax
selection screen.
8 Repeat for each tax you want to set.
Calculating Your Tax
This section provides instructions for figuring your own tax code if your
specific state uses a tax table. Take the time to follow the Example Tax
Chart on page 75. Familiarize yourself with the method of determining
the tax code.
Then, using the worksheet on page 76, duplicate the method of calculating
your state tax code by the steps described in this section. To do this you
need to get a copy of your state's Retail Tax Chart from your local Tax
Office. After you are done, write down the tax code and save the
information for future reference.
Every tax table consists of tax brackets. Each consecutive tax bracket is
assigned a tax which is exactly one cent higher than that assigned to the
previous tax bracket. For example, part of a tax table might look like:
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Programming Table Tax in the United States
In our Example Tax Chart, a sale from .00 to .08 is not taxed. The next tax
bracket a sale from .09 to .24 is taxed one cent. The next tax bracket a sale
from .25 to .41 is taxed two cents. The tax table progresses in a similar
manner.
To calculate your tax rate
1 Using The Worksheet on page 76, complete Step A with the appropriate
amounts from your state's Retail Tax Chart.
2 For the following, see the Example Tax Chart, Step B:
The difference between the starting amounts of each consecutive tax
bracket is called a breakpoint. Every tax table consists of a particular
sequence of breakpoints.
In our Example Tax Chart, the difference between .00 and .13 is .13
cents. This 13 is the first breakpoint. The difference between .13 and .32
is .19 cents, which means 19 is the second breakpoint.
The breakpoints continue in a particular sequence through the entire tax
table.
• Using The Worksheet, complete Step B by calculating the breakpoints
based on your state's Retail Tax Chart.
• The sequence of breakpoints is divided into Regular and Irregular
patterns. All tax tables have a pattern of irregular breakpoints that
leads into a repeating pattern of regular breakpoints.
To determine the breakpoint pattern, continue calculating the
breakpoints in Part B until you have found the Regular repeat
breakpoint pattern.
From our example:
Breakpoints 13, 19, 23, 27, 27, 29 are the Irregular breakpoint pattern.
Breakpoints 25, 25, 25, 25 are the Regular repeating breakpoint
pattern.
The Regular repeating breakpoint pattern is a point where you first see
a repetition of one or more numbers, which then add up evenly to 100,
200, 300, and so on. In our programming example, the Regular
breakpoint pattern (25, 25, 25, and 25) adds up to 100.
It is possible that your specific regular breakpoint pattern can never
add up to 100, 200 or 300. For example, your regular breakpoint
pattern may be 33. In this case, make sure you enter at least 4
examples of the regular breakpoint pattern.
Using The Worksheet on page 76, determine the Regular breakpoint
pattern based on your state's Retail Tax Chart.
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Chapter 7 Programming Complex Tax Rates
Example Tax Chart
The following is an example of how a tax chart can look.
Note
A total of 63 breakpoints can be programmed on this cash register.
Irregular
breakpoints
(no pattern)
Enter these values
when you set the
table tax
Press the #/NS
<sym> key before
you enter the first
Regular
breakpoints
(at least 4
examples of
the pattern)
Use the worksheet on the next page to calculate the irregular breakpoints
and regular breakpoints for your local tax.
values for the first
regular breakpoint
After at least 4
examples of the
regular
breakpoint, press
the #/NS <sym>
key again
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The Worksheet
Using Canadian Tax Rates
Write down your results as you go.
Using Canadian Tax Rates
If you are in Canada, this cash register can be set for Canadian tax rates. If
you are using Canadian tax rates, you see the following 4 tax rate options:
•GST •PST1
• PST2 • PST3
For each tax rate (GST, and each PST), in addition to setting the tax
percentage rate, you can also set a “minimum taxable amount”. Set this
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Chapter 7 Programming Complex Tax Rates
dollar amount when setting the tax percentage amount. Just follow the
instructions on the screen.
You can also set Tax-On-Tax or Piggy Back Tax.
To set Canadian tax rates
ProgrammingTax Set Up
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select Tax Set Up. Press the Amount Tend
Total <Enter> key.
5 Press the Arrow Down key to select the tax you want to add or change.
Press the Amount Tend Total <Enter> key.
6 Using the round Number keys area, enter the tax you want to add or
change. For example, 7750 is 7.75% tax.
7 When you are done, press the Amount Tend Total <Enter> key.
8 Repeat for each tax you want to set.
To set Tax-On-Tax
ProgrammingTax Set UpTax-On -Ta x
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select Tax Setup. Press the Amount Tend
Total <Enter> key.
5 Press the Arrow Down key to select Tax-on-Tax. Press the Amount Tend
Total <Enter> key.
6 Select from:
• No tax-on-tax
• Tax-on-Tax (Piggy Back)
• Tax-on-Tax-on-Tax (triple Piggy Back)
7 Make your selection and press the Am
77 Alpha 710ML User’s Guide
ount Tend Total <Enter> key.
Page 85
Using VAT Tax Rates
The Value Added Tax is commonly used in Mexico and Europe but other
locations use it as well.
To set a VAT tax
ProgrammingTax Set Up
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select Tax Setup. Press the Amount Tend
Total < Enter > key.
5 Press the Arrow Down key to select the tax you want to change. Press the
Amount Tend Total <Enter> key.
Using VAT Tax Rates
6 Using the round Number keys area, enter the tax you want to add. You
must use a 5 digit number.
7 When you are done, press the Amount Tend Total <Enter> key.
8 Repeat for each tax you want to set.
Printing a Confirmation Report
To check your results, see Running the Options Dump Report on page 79.
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CHAPTER 8
Running Reports
Your cash register includes many reports. In this chapter, we explain:
• Programming confirmation reports
• Assigned Department keys reports
• Assigned PLUs reports
• Financial reports, such as sales totals and End-of-day Z reports
• Other management reports
• Electronic Journal
Note
Make sure you have a lot of cash register paper installed before you start
printing any report.
Running the Options Dump Report
You can print the Options Dump Report to check your programming
results. For more information about programming the cash register, see
Chapter 5 Setting Up Your Cash Register Parameters on page 48.
The Options Dump report includes:
• All parameter settings
• Print options
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Running the Department Confirmation Report
• System options
• Others setup
• Config options
• Header, footer, and scrolling messages
• Tax settings and rates
To run a program confirmation report
ProgrammingMore OptionsOptions Dump
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select More Options. Press the Amount
Tend Total <Enter> key.
5 Press the Arrow Down key to select Options Dump. Press the Amount
Tend Total <Enter> key.
6 Select the print format you want. Press the Amount Tend Total <Enter>
key. The report prints.
Running the Department Confirmation Report
You can print a report that shows the programmed information for a range
of departments or for all departments. The range report is helpful if you
want to see the programmed names of some of the departments, but do
not need to see all the departments and other cash register programming.
You can also print a report that shows department information and sales.
For more information, see Running Management Reports on page 82.
Note
Unless you specify a department range, all departments print in the
Department Range Report. This will take a few minutes.
To run a department confirmation report
ProgrammingDepartment Set UpDepart Conf Report
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
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Chapter 8 Running Reports
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select Department Set up. Press the
Amount Tend Total <Enter> key.
5 Press the Arrow Down key to select Depart Conf Report. Press the
Amount Tend Total <Enter> key.
6 Select how you want to see the report. If you select Display, use the
arrow keys to review the report in the clerk screen.
Running the PLU Confirmation Report
The PLU Confirmation Report allows you to check all PLUs programmed
or a range of PLUs by PLU numbers or by the linked department. For
more information about programming PLUs, see Programming PLU
Descriptions on page 42.
To run the PLU confirmation report
ProgrammingPLU Set UpDump Report
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Programming. Press the Amount
Tend Total <Enter> key.
3 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
4 Press the Arrow Down key to select PLU Set Up. Press the Amount Tend
Total <Enter> key.
5 Press the Arrow Down key to select Dump Report. Press the Amount
Tend Total <Enter> key.
6 Select All PLU, PLU Range, or Linked Department.
7 Select how you want to see the report. If you select Display, use the
arrow keys to review the report in the clerk display.
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Running Management Reports
The cash register maintains totals of all transaction information. This
information is saved in the memory of the cash register as long as the
register is plugged in to an electrical outlet or, if the cash register is
unplugged, the batteries are charged.
Management reports show you information about how sales are
progressing. You can run most reports as X reports or as Z reports.
• Run X reports during the day to check transactions. These reports do not
clear the transaction memory in the cash register. You can run all reports
in the X mode.
• Run Z reports at end of day, end of the week, or end of the month. These
reports CLEAR the transaction memory in the cash register and reset all
totals to zero. When you are done printing these reports, the information
only exists on the cash register tape. You can run almost all reports in the
Z mode.
Running Management Reports
About X Reports
About Z Reports
To prevent someone from accidently printing these reports, you can set a
manager passcode for X reports and a manager passcode for Z reports.
After the passcode is set, these reports do not print until the passcode is
entered. For information about setting manager passcodes, see Setting X
and Manager Passcodes on page 30.
There are two kinds of financial reports that can be taken in the X mode:
an X1 report and an X2 report.
• Daily report (X1 report) - Commonly known as a mid-day reading. Use
this report to print periodic readings of transaction totals during the
course of the day. This report does not reset to zero.
• Periodic (X2 report) - Commonly known as a mid-week or mid-month
reading. Use this report to print periodic readings of transaction totals
during the course of several days. This report does not reset to zero.
There are two types of financial reports that can be taken in the Z mode: a
Z1 report and a Z2 report.
• Daily report (Z1 report) — Commonly known as a end-of-day/daily-closeout
report. This report prints all transaction data and resets all totals to zero,
except the Running Grand Total.
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Chapter 8 Running Reports
You can also print a duplicate Z1 Report. This is useful if the register
runs out of paper or if there is a power outage while the Z1 Report is
printing. However, you must set the parameter in Others Setup to allow
a second report to be printed.
• Periodic report (Z2 report) — Commonly known as a weekly or monthly
reading. This reading prints transaction totals either on a weekly or
monthly basis (not both) and resets all transaction totals to zero except
the Running Grand Total.
About Management Reports
The following management reports are available in both X mode and Z
mode, unless noted otherwise:
1 Cash-in-Drawer Report - Available in the X mode only. Prints how much
cash is in the drawer at the time of the report.
2 Financial Report - Also called X and Z reports. Prints totals of
departments, tax, net sales, voids, returns, coupons, refunds, minus
percentage, plus percentage, receipts-on-account, paid out, cash, check,
charge and the running grand total.
3 PLU Report - Prints quantity and dollar amount of each PLU number
rung up.
4 Department Range Report - Prints the sales information, quantity, and
dollar amount totals for the specified departments. X mode only.
5 Clerk Report - Prints total sales amounts of each Clerk Number.
6 Hourly Report - Provides total sales amounts rung up each hour.
7 Periodic X-2 and Z-2 Reports - Prints the transaction totals for a period
of time, such as a week or a month.
8 Electronic Journal Report - Prints the information in the Electronic
Journal. Can be run in the X or Z modes.
Running Reports
Running reports are easy - just follow the prompts on the clerk display.
Before you start printing reports, remember the following:
• All Z reports will print on the cash register tape to provide a permanent
record before the totals are reset.
• For many X reports, you can view the report on the clerk display or
print the report for a permanent record.
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Running Reports
Note
Make sure you have a lot of cash register paper installed before you start
printing any report.
To run reports
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Reports. Press the Amount Tend
Total < Enter > key.
3 Select X or Z mode reports. Press the Amount Tend Total <Enter> key.
4 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
5 Select the report you want to run.
6 Answer any questions on the clerk display and follow the instructions on
the clerk display.
Financial Report Example
Totals are calculated for the Management Reports in the following way.
• NET SALES TOTAL (NET) - Shows the true sales for the day. The Net
sales total includes department total (DEPTTL), tax total (T1, T2, T3,
T4), and less the coupon discount (COUPON) and less the percentage
discount.
Note
Minus percentage discount (DISCOUNT), voids (VOID/CORR) and
returns/refunds (REFUND) are all deducted from the department totals and
the plus percentage (ADD ON) is added to the department totals, depending
on the parameter settings.
• GROSS SALES TOTAL (GROSS) - Shows the total of all sales
registered. The Gross Sales Total includes net sales total (NET), coupon
discount (COUPON), minus percentage discount (DISCOUNT),
return/refund (REFUND), and void (VOID/CORR).
Note
The Percentage Discount [-%] must be done after each item, not on the
subtotal amount, for the formula given above to balance as shown.
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Chapter 8 Running Reports
The Financial report looks like the following. Your specific report looks
different, because of your unique cash register activity. (Actual report may
vary slightly)
Additional Information in Electronic Journal (EJ) Reports
The Electronic Journal can hold 4,000-lines of transactions in memory.
When the cash register memory is full, no more transactions or
information can be stored in EJ memory. Sales totals will still be recorded
in the financial or sales reports. Transactions already in memory are kept
in memory until the Electronic Journal record is printed in Z-mode or the
memory is manually reset.
The Electronic Journal records in the internal memory the line-by-line
details of all the transactions and items completed on the cash register,
both transactions printed on the built-in printer and transactions run with
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Running Reports
the printer off and no receipt printed. This includes all sales transactions,
any Z reports run during the day and even using the #/NS <sym> key for
no-sale rings to open the cash drawer.
The cash register warns you when the Electronic Journal memory is nearly
full to let you finish the current transaction. Then you can print the
Electronic Journal record to prevent any loss of information. When the
memory is completely full, the cash register warns you and no additional
transaction information can be saved.
You can print the entire Electronic Journal record on the printer in the
cash register in either the X Mode or the Z Mode.
• X-Mode: You can print the Electronic Journal record anytime during the
day. This prints what is currently in the Electronic Journal memory and
does not reset the memory. You can also review the electronic journal
on the clerk screen.
• Z-Mode: You can print the entire Electronic Journal record and reset the
journal memory so everything in memory is erased after printing. Only
run this report at the end of the day, after running the standard Z Report
for the end-of-the-day sales totals.
Make sure there is a lot of paper on the receipt paper roll so the Electronic
Journal reports can print completely.
You can download the Electronic Journal record to the PC using the serial
connection. For more information, see the RegisterLink manual.
Print a Mid-Day Electronic Journal Report
You can print the Electronic Journal report at anytime during the day
without resetting the memory. You can run an EJ report for a specific date
or time period.
To print in the X Mode
ReportsX ReportElectr. Journal
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Reports. Press the Amount Tend
Total < Enter > key.
3 Press the Arrow Down key to select X Report. Press the Amount Tend
Total < Enter > key.
4 If you are prompted for an X Mode Passcode, type the passcode number
and then press the Check key. If you did not program an X Mode
Passcode, go to the next step.
5 Press the Arrow Down key to select Electr. Journal. Press the Amount
Tend Total <Enter> key.
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Chapter 8 Running Reports
6 Follow the instructions on the screen. You can review the report on the
clerk screen and then print it. Use the arrow keys to move through the
report.
The Electronic Journal record prints and the Electronic Journal memory
is not reset.
Print an End-of-Day Electronic Journal Report
You can print the Electronic Journal Z report at the end of the day. This
report prints all transactions and clears the memory at the same time.
To print in the Z Mode
ReportsZ ReportElectr. Journal
1 Press the Main menu (on) key.
2 Press the Arrow Down key to select Reports. Press the Amount Tend
Total <Enter> key.
3 Press the Arrow Down key to select Z Report. Press the Amount Tend
Total <Enter> key.
4 If you are prompted for a Manager Passcode, type the passcode number
and then press the Check key. If you did not program a Manager
Passcode, go to the next step.
5 Press the Arrow Down key to select Electr. Journal. Press the Amount
Tend Total <Enter> key.
6 Follow the instructions on the screen. The Electronic Journal record
prints and the Electronic Journal memory is cleared.
Check the Electronic Journal Memory
You can check the current status of the Electronic Journal memory for the
number of lines used in memory and how many lines remain free. This
lets you know if you should print the Electronic Journal soon.
To check the Electronic Journal memory
In Sales Registration mode after or between transactions, press the
QTY/DATE key.
The memory status with the number of lines that the memory can still
accept appear on the operator display.
If you do not see the number of lines that the memory can still accept,
the Electronic Journal is turned off. Go to the System Options and turn it
on.
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CHAPTER 9
Maintenance and Options
Follow these steps to make sure your cash register works well.
• Your register must remain uncovered when turned on. This allows the
electronic components to properly cool.
• Use a dust cover when the register is not in operation and the cash
register is set to the OFF position to protect mechanical components
from dust.
• Keep beverages and other liquids away from the machine to avoid spills
which can damage electronic components. Use the optional protective
keytop cover to prevent damage to the cash register, especially in
restaurants and other locations where food and drinks are sold or
prepared.
• Keep the cash register away from dust, dampness, or extreme hot or cold
temperatures.
• To clean your cash register, use a soft dry cloth. Do not use harsh
solutions containing alcohol or ammonia.
• After storing your cash register in extreme temperatures (below 32
degrees Fahrenheit or above 104 degrees Fahrenheit), allow the
temperature inside the machine enough time to reach room temperature
before turning it on.
• If you need electronic service, take the cash register to a Royal
authorized service center. For more information, see Manufacturer’s
Limited Warranty on page 121.
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Chapter 9 Maintenance and Options
Installing a New Paper Roll
As you use the cash register, you will need to replace the paper roll. Your
cash register has a thermal printer that prints receipts for the customer or
a journal tape. Use 2¼ inch (57.5 mm) wide standard thermal register
paper. Do not use bond paper because the register does not use a ribbon
or ink for printing.
Caution
Do not manually pull the receipt paper. Always use the Feed key to
remove or advance the paper. Do not use sharp or pointed instruments in
the printer area. This can seriously damage the printer.
To install the paper roll
1 Open the Journal Compartment Cover. Remove the Journal
Compartment Cover and set aside. Remove the tape on the black
Journal Tape spindle inside the printer compartment of the cash register.
2 Remove the Journal
Takeup spindle. Place
the paper roll in the
little round area at the
bottom of the
compartment. Make
sure the paper feeds
out from the bottom of
the roll, towards the
front of the cash
register.
3 Grab the small handle
on the right of the print roller. Push
the little handle towards the back of
the cash register and raise the roller
bar up.
4 Lay the end of the paper across the
printer as shown. Move the print
roller down onto the paper and snap
into place. Make sure both sides are
snapped down.
Press the Feed key until the paper catches and moves through the
printer.
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Handle
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Using the Battery System
5 Do one of the following:
• If you do not need to print receipts:
Place the black plastic Journal Takeup spindle
on its grooves above the Battery
compartment. The spindle sits above the
paper roll. Press the Feed key to move the
paper through the printer about 10-12 inches.
Push the paper through one of the narrow
openings in the center of the Journal Takeup
spindle. Press the Feed key until the paper
catches and begins to wind securely around
the Journal Takeup spindle. Replace the
Journal Compartment Cover.
• If you want to print receipts: Lay the customer receipt paper over the
receipt slot and close the Journal Compartment Cover.
Using the Battery System
Your cash register has a memory where information about your
programming and transactions are stored. This memory stores the
information that lets you print reports, such as the total sales for the day,
week, or month. The cash register memory also stores information about
any special programming you have done.
If your cash register is unplugged or if there is a power outage, the
batteries keep the information in the memory until you plug the cash
register into a power source or the power is restored.
To make sure the battery back-up protection is working, replace the
batteries at least once a year. To help you remember, consider replacing
the batteries on New Years Day. The cash register can be off or unplugged
for as long as 700 hours (about 28 days) and the information in the
memory is still there when you are ready to use the register again.
If there was a power outage, replace the batteries as soon as there is power
again. DO NOT remove or replace the batteries until you plug the cash
register into a power source and you see messages on the display.
If you will not use the cash register for an extended period of time, you
can remove the batteries to prolong their life. However, all information in
the cash register will be erased if you do this.
Caution
You must plug the cash register in before installing or replacing the back-up
batteries. All data is erased when you remove the batteries if the cash
register is not plugged in before you remove the batteries.
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Chapter 9 Maintenance and Options
To install or replace the batteries
1 Before you start, make sure you have 3 new AA batteries.
1 Open the Journal Compartment Cover. Remove
the Journal Compartment Cover and set aside.
2 Move the paper roller bar up and out of the way.
Grab the small handle on the right of the print
roller bar. Push the little handle towards the back
of the cash register and raise the paper roller bar
up. You see a slope down to the paper
compartment. The battery cover is located under the print roller bar, on
the slope.
3 Remove the battery cover. Press the edge at the
top of the cover and push to the back. The cover
pops off.
• Put the batteries in the slots. Make sure that
the positive and negative ends are in the right
place. The batteries have a little plus (positive)
and minus (negative) sign on each end to help
you.
• Replace the battery cover. Slide the bottom tabs into the long slit in the
bottom position and snap the cover into place. Do not put the tabs in
the 2 holes in the bottom of the compartment. The cover will not close
and you will break the tabs.
About the Serial Port
Your cash register includes a serial
port on the right side of the cash
register. You can connect items to the
cash register using this serial port. You
can only connect one device to the
serial port at a time.
To use the optional barcode reader, you must connect it to the serial port.
You can also use the serial port to connect the cash register to a PC and
use the RegisterLink software.
To connect your computer to the serial port, you need a null-modem serial
cable. A 6 foot null modem serial cable is included in the box with the
cash register.
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Connecting the Cash Register to a PC
A
The pin description for the serial port on the cash register is shown below.
Pin numbers
Pin No. I/O Signal Name
1NC
2 IN Receive Data RXD
3 OUT Transmit Data TXD
4NC
5 N/A Signal Grand SG
6NC
7 OUT (Request to send) RTS
8 IN (Clear to send) CTS
9 OUT(+5V) Power supply for BCR +5V
Connecting the Cash Register to a PC
Using the RegisterLink software, you can connect your cash register to a
PC to download the information.
Note
You must use RegisterLink version K or later.
RegisterLink must be installed and the PC restarted if it was the first time
you installed RegisterLink. For specific information about using the
RegisterLink software, see the RegisterLink manual.
bbreviation
Before you start, you must have the null modem serial cable. For more
information, see About the Serial Port on page 91.
To set up the cash register to connect to a PC
1 Connect the cash register to the PC using a null modem serial cable.
2 Open the RegisterLink software on your PC
3 On the cash register, go to the main menu, scroll down to PC-LINK and
press the Amount Tend Total <Enter> key.
4 Go to the RegisterLink software on the PC and follow the directions in
RegisterLink.
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CHAPTER 10
Troubleshooting
Most errors are described on the clerk screen and you are prompted with
the corrective action to take. For a list of common error messages and
what they mean, see Error Codes on page 45. This section generally
describes other possible issues and what to do. Select and follow the
procedure which best describes what is happening.
Paper End or Printer Errors
Both prompts means there is a paper problem.
Caution
Do not manually pull the receipt paper. Always use the Feed key to
remove or advance the paper. Do not use sharp or pointed instruments in
the printer area. This can seriously damage the printer.
1 Check if you are out of paper. If so, replace with a new roll.
2 Check for a paper jam. If so, carefully remove any paper obstructing the
printer.
3 Check and make sure the paper was aligned properly in the printer and
that the printer bar is snapped into place.
4 After the paper jam is successfully removed, press the Clear key. If an
error message still appears, unplug the cash register, wait 10 seconds, and
plug it back in.
5 If there is a FUNCTION error and an error message still appears on the
display, press the Clear key.
6 As a last resort, follow the directions for a Full System Clear. See Full
System Clear on page 97.
Alpha 710ML User’s Guide
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